CN104639376A - Novel method for human-machine interaction type remote upgrading of home gateway - Google Patents
Novel method for human-machine interaction type remote upgrading of home gateway Download PDFInfo
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- CN104639376A CN104639376A CN201510096548.5A CN201510096548A CN104639376A CN 104639376 A CN104639376 A CN 104639376A CN 201510096548 A CN201510096548 A CN 201510096548A CN 104639376 A CN104639376 A CN 104639376A
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Abstract
The invention relates to a novel method for human-machine interaction type remote upgrading of a home gateway. The novel method for the human-machine interaction type remote upgrading of home gateway comprises the following steps of 1, enabling an enhanced ITMS (integrated terminal management system) and a platform to distribute batch upgrading instructions to the home gateway, and enabling the home gateway to not immediately execute the upgrading operation, but start to monitor; when an internet surfing behavior of a user is monitored, opening a browser window to notify the user that a current new version needs to be upgraded, wherein the webpage comprises a new version upgrading log, and displays three push buttons, namely immediate upgrading, temporary non-upgrading and timed upgrading; 2, when the user clicks the immediate upgrading press button, enabling the home gateway to immediately execute the upgrading command, and prompting the user that the upgrading is in-process, and a power source shall not be disengaged or an upper connecting cable shall not be plugged out; enabling a progress bar to display the progress in the upgrading process; after upgrading, enabling the home gateway to not monitor the internet surfing behavior of the user until the next upgrading requirement is received. The novel method is suitable for the human-machine interaction type remote upgrading of home gateway.
Description
Technical field:
The present invention relates to a kind of method of novel human-machine interaction home gateway remote upgrade.
Background technology:
Traditional Remote upgrade method is unknowable for user, if carry out upgrading to home gateway in network process may cause user's suspension on user, game goes offline, and serious meeting causes financial transaction failure, monetary loss, thus causes customer complaint.
ITMS+ (enhanced terminal total management system) is deployment and the parametric controller of home gateway service, also be the remote management platform of family gateway equipment, both can realize disposing functions such as the data on home gateway, voice, video, service quality QoSs, manage and controlling by it, and can realize again inquiring about the remote status of home gateway, fault management, Equipments Setting and software upgrading.
TR-069 wide area network management agreement CPE is one of technical specification developed by digital subscriber line DSL forum (www.dslforum.org), and its full name is " user's physical equipment CPE wide area network management agreement ".It provide general framework and the agreement of home network device in next generation network being carried out to administration configuration, for carrying out remote centralized management from network side to equipment such as the gateway in home network, router, Set Top Box.
Home gateway is the interface unit of home network and external network, the inner various terminal of home network is communicated with home gateway by the user side interface of home gateway, home gateway is to its data of process and application forwards, control and management, and undertaken alternately by Network Side Interface and business platform and enhanced terminal total management system ITMS+, realize communicating of home network and external network, various ALARA Principle, controllable application are provided.
Upgrading is not needed in the normal use procedure of home gateway, if operator finds home gateway defectiveness B UG and affects user normally to use, so just need to upgrade to home gateway, tradition upgrade method is for carry out batch upgrade by enhanced terminal total management system ITMS+ platform to home gateway, and now user is unknowable, if now user carries out financial transaction, user's monetary loss can be caused so most probably, thus cause customer complaint.
Summary of the invention:
Whether can allow user from main separation upgrade and update time, avoid the method for the novel human-machine interaction home gateway remote upgrade that upgrading causes user to go offline and other loses in the unwitting situation of user if the object of this invention is to provide one.
Above-mentioned object is realized by following technical scheme:
A kind of method of novel human-machine interaction home gateway remote upgrade, this method comprises two steps, first step enhanced terminal total management system ITMS+ platform issues the instruction of batch upgrade after home gateway, home gateway does not perform updating operation immediately, but open monitoring, after listening to user's internet behavior, open a browser window and notify that user has redaction to need upgrading now, redaction Update log is comprised at this page, and show three buttons, be " Upgrading Now " and " wouldn't upgrade " and " timing upgrading " respectively;
Second step is after user clicks " Upgrading Now " button, home gateway performs upgrade command immediately, and point out user " just in escalation process; please don't power-off or plug first line of a couplet cable ", have progress bar progress displaying in escalation process, after upgrading home gateway no longer monitoring users internet behavior until receive next upgrading requirement;
The method of described novel human-machine interaction home gateway remote upgrade, or after user clicks " wouldn't upgrade " button, home gateway does not perform upgrade command, and also no longer monitoring users internet behavior, until receive next upgrading requirement, and closes browser window.
The method of described novel human-machine interaction home gateway remote upgrade, or after user clicks " timing upgrading " button, eject " timing " dialog box, user can arrange the time of home gateway timing upgrading by this dialog box.
Beneficial effect:
1. the present invention can select the need of upgrading voluntarily, self-defined update time, but also can check which problem is redaction repaired, and effectively improves user's participation, reduces customer complaint.
Accompanying drawing illustrates:
Accompanying drawing 1 is the home gateway remote upgrade flow chart of this product.
Embodiment:
Embodiment 1:
A kind of method of novel human-machine interaction home gateway remote upgrade, this method comprises two steps, first step enhanced terminal total management system ITMS+ platform issues the instruction of batch upgrade after home gateway, home gateway does not perform updating operation immediately, but open monitoring, after listening to user's internet behavior, open a browser window and notify that user has redaction to need upgrading now, redaction Update log is comprised at this page, and show three buttons, be " Upgrading Now " and " wouldn't upgrade " and " timing upgrading " respectively;
Second step is after user clicks " Upgrading Now " button, home gateway performs upgrade command immediately, and point out user " just in escalation process; please don't power-off or plug first line of a couplet cable ", have progress bar progress displaying in escalation process, after upgrading home gateway no longer monitoring users internet behavior until receive next upgrading requirement.
Embodiment 2:
The method of the novel human-machine interaction home gateway remote upgrade described in embodiment 1, or after user clicks " wouldn't upgrade " button, home gateway does not perform upgrade command, and also no longer monitoring users internet behavior, until receive next upgrading requirement, and closes browser window.
Embodiment 3:
The method of the novel human-machine interaction home gateway remote upgrade described in embodiment 1, or after user clicks " timing upgrading " button, eject " timing " dialog box, user can arrange the time of home gateway timing upgrading by this dialog box.
Embodiment 4:
The method of the novel human-machine interaction home gateway remote upgrade described in above-described embodiment, enhanced terminal total management system ITMS+ platform issues the instruction of batch upgrade after home gateway, home gateway does not perform updating operation immediately, but open monitoring, after listening to user's internet behavior, a browser window can be opened and notify that user has redaction to need upgrading now, redaction Update log is comprised at this page, also showing three buttons in addition, is " Upgrading Now ", " wouldn't upgrade ", " timing upgrading " respectively;
After user clicks " Upgrading Now " button, home gateway performs upgrade command immediately, and point out user " just in escalation process; please don't power-off or plug first line of a couplet cable ", have progress bar progress displaying in escalation process, after upgrading home gateway no longer monitoring users internet behavior until receive next upgrading requirement;
When user clicks after " wouldn't upgrade " button, home gateway does not perform upgrade command, and also no longer monitoring users internet behavior, until receive next upgrading requirement, and closes browser window;
After user clicks " timing upgrading " button, eject " timing " dialog box, user can arrange the time of home gateway timing upgrading by this dialog box.
Claims (3)
1. the method for a novel human-machine interaction home gateway remote upgrade, it is characterized in that: this method comprises two steps, first step enhanced terminal total management system ITMS+ platform issues the instruction of batch upgrade after home gateway, home gateway does not perform updating operation immediately, but open monitoring, after listening to user's internet behavior, open a browser window and notify that user has redaction to need upgrading now, redaction Update log is comprised at this page, and show three buttons, be " Upgrading Now " and " wouldn't upgrade " and " timing upgrading " respectively;
Second step is after user clicks " Upgrading Now " button, home gateway performs upgrade command immediately, and point out user " just in escalation process; please don't power-off or plug first line of a couplet cable ", have progress bar progress displaying in escalation process, after upgrading home gateway no longer monitoring users internet behavior until receive next upgrading requirement.
2. the method for novel human-machine interaction home gateway remote upgrade according to claim 1, it is characterized in that: or after user clicks " wouldn't upgrade " button, home gateway does not perform upgrade command, also no longer monitoring users internet behavior, until receive next upgrading requirement, and closes browser window.
3. the method for novel human-machine interaction home gateway remote upgrade according to claim 1, it is characterized in that: or after user clicks " timing upgrading " button, eject " timing " dialog box, user can arrange the time of home gateway timing upgrading by this dialog box.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510096548.5A CN104639376A (en) | 2015-03-05 | 2015-03-05 | Novel method for human-machine interaction type remote upgrading of home gateway |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201510096548.5A CN104639376A (en) | 2015-03-05 | 2015-03-05 | Novel method for human-machine interaction type remote upgrading of home gateway |
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| CN104639376A true CN104639376A (en) | 2015-05-20 |
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| CN201510096548.5A Pending CN104639376A (en) | 2015-03-05 | 2015-03-05 | Novel method for human-machine interaction type remote upgrading of home gateway |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106375129A (en) * | 2016-09-21 | 2017-02-01 | 深圳市欧瑞博电子有限公司 | Method and device for upgrading home gateway |
| CN107483261A (en) * | 2017-08-28 | 2017-12-15 | 京信通信系统（中国）有限公司 | A kind of upgrade method and gateway device |
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| CN101222363A (en) * | 2008-01-29 | 2008-07-16 | 中兴通讯股份有限公司 | IP access gate batch upgrading system and method |
| CN102098556A (en) * | 2010-12-20 | 2011-06-15 | 四川长虹电器股份有限公司 | Method for upgrading customized software of digital television user |
| CN102651697A (en) * | 2011-02-28 | 2012-08-29 | 中兴通讯股份有限公司 | Network equipment, network equipment independent upgrading system and upgrading method |
| CN103067231A (en) * | 2011-10-24 | 2013-04-24 | 中兴通讯股份有限公司 | System and method for managing home network application terminal equipment |
| CN103281373A (en) * | 2013-05-30 | 2013-09-04 | 烽火通信科技股份有限公司 | Home gateway intelligent upgrading device and upgrading method |
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2015
- 2015-03-05 CN CN201510096548.5A patent/CN104639376A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN101222363A (en) * | 2008-01-29 | 2008-07-16 | 中兴通讯股份有限公司 | IP access gate batch upgrading system and method |
| CN102098556A (en) * | 2010-12-20 | 2011-06-15 | 四川长虹电器股份有限公司 | Method for upgrading customized software of digital television user |
| CN102651697A (en) * | 2011-02-28 | 2012-08-29 | 中兴通讯股份有限公司 | Network equipment, network equipment independent upgrading system and upgrading method |
| CN103067231A (en) * | 2011-10-24 | 2013-04-24 | 中兴通讯股份有限公司 | System and method for managing home network application terminal equipment |
| CN103281373A (en) * | 2013-05-30 | 2013-09-04 | 烽火通信科技股份有限公司 | Home gateway intelligent upgrading device and upgrading method |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106375129A (en) * | 2016-09-21 | 2017-02-01 | 深圳市欧瑞博电子有限公司 | Method and device for upgrading home gateway |
| CN107483261A (en) * | 2017-08-28 | 2017-12-15 | 京信通信系统（中国）有限公司 | A kind of upgrade method and gateway device |
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Application publication date: 20150520 |
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