CN104348667A - Fault positioning method based on warning information - Google Patents

Fault positioning method based on warning information Download PDF

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Publication number
CN104348667A
CN104348667A CN201410632772.7A CN201410632772A CN104348667A CN 104348667 A CN104348667 A CN 104348667A CN 201410632772 A CN201410632772 A CN 201410632772A CN 104348667 A CN104348667 A CN 104348667A
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warning information
alarm
original primary
fault
territory
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CN201410632772.7A
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CN104348667B (en
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程永新
谢涛
韦剑涛
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Shanghai New Century Network Co., Ltd.
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SHANGHAI NEW CENTURY NETWORK Co Ltd
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Abstract

The invention discloses a fault positioning method based on warning information. The fault positioning method comprises the following steps of (1) dividing associated objects of one service system into a warning domain; (b) uniformly collecting all original primary warning information, and concluding into different warning domains; (c) filtering all original primary warning information in the same warning domain to form high-level warning information for fault positioning, wherein the associated objects of the same service system comprise an application program, a middleware, a database, host equipment, storage equipment and network equipment which are used by the service system. The fault positioning method based on the warning information has the advantages that by arranging and analyzing the associated warning, the fault information is accurately positioned, the fault source is directly pointed by the warning analysis, a maintenance person can conveniently and quickly find the problem, the problems of large warning amount, complicated warning information and the like are solved, and the false warning can be filtered.

Description

Based on the Fault Locating Method of warning information
Technical field
The present invention relates to a kind of fault message localization method, particularly relate to a kind of Fault Locating Method based on warning information.
Background technology
The expanding day of operation system scale and improving constantly of application level, make system maintenance level and improve the accuracy of alarm, subject matter that validity becomes network operation.This is mainly reflected in unit interval domestic demand data to be processed increases greatly, and the alarm number of appearance also increases greatly.Uploading to the alarm of administration module from all parts, is not often final alarm, and just simple alarm.Administration module needs to process these alarms, judges the authenticity of single alarm.Similar warning to be merged simultaneously, thus reduce the quantity of alarm, improve the accuracy rate of alarm.Current technical scheme Problems existing is as follows:
1) process of the alert event of magnanimity
Owing to not merging alarm in current technology, what cause directly presenting to attendant is very many warning information, directly operation maintenance personnel is submerged in the ocean of alarm.
2) serious wrong report and failing to report
Because warning information does not carry out associating, analyzing, broken down by an object, often phenomenologically there is a lot of warning information, such as certain network equipment goes wrong, the testing of application is all the information of breaking down, main frame, database also have a lot of warning information, and in fact real fault only has one, other can miss alarm at last.
3) be difficult to according to warning message tracing trouble root
Because alarm is not analyzed, the problem on what warning information was all shown is top layer, cannot, by the root of warning information tracing trouble, also need operation maintenance personnel to rely on experience to solve.
Summary of the invention
Technical problem to be solved by this invention is to provide a kind of Fault Locating Method based on warning information, can locate accurately fault message, fault rootstock is directed at by alert analysis, facilitate operation maintenance personnel quick solution problem, alarm amount can be solved large, the problem of the numerous and diverse and alarm by mistake of warning information simultaneously.
The present invention solves the problems of the technologies described above the technical scheme adopted to be to provide a kind of Fault Locating Method based on warning information, comprises the steps: a) first the affiliated partner belonging to same operation system to be divided into an alarm territory; B) then unification is collected all original primary warning information and is included into different alarm territories; C) finally the advanced alarm information of filtration combination formation for fault location is carried out to all original primary warning information in same alarm territory.
The above-mentioned Fault Locating Method based on warning information, wherein, described step a) in the affiliated partner of same operation system comprise application program, middleware, database, main process equipment, memory device and the network equipment that this operation system uses.
The above-mentioned Fault Locating Method based on warning information, wherein, described step b) collect original primary warning information by comprehensive network management is unified, the invalid warning information of timely removing, control warning information delivery lag in preset range, and the original primary warning information collected is met to the standardization of international standard alarm model.
The above-mentioned Fault Locating Method based on warning information, wherein, the standardization journey of described original primary warning information is as follows: original primary warning information is processed into unified alarm form, and the warning information after process comprises alarm time, alarm object title, alarm description, alarm time, alarm grade and alarm territory.
The above-mentioned Fault Locating Method based on warning information, wherein, described step c) process as follows: c1) to each the original primary warning information in same alarm territory, the affiliated partner corresponding in this alarm territory searches maximally related source of trouble object according to probability size; C2) filtration combination is carried out to many original primary warning information with same fault source object.
The above-mentioned Fault Locating Method based on warning information, wherein, described step c1) comprise following process: c11) affiliated partner corresponding for this alarm territory is divided into groups between two; C12) to each the original primary warning information in same alarm territory, often maximally related source of trouble object in group is searched according to probability size; C13) the maximally related source of trouble object found is continued to divide into groups between two, repeats step c12) and c13) until find finally unique source of trouble object.
The above-mentioned Fault Locating Method based on warning information, wherein, also comprise and compare by one or many maximally related source of trouble object that finds and whether conform to the source of trouble object that reality produces alarm, and by the maximally related source of trouble object conformed to that finds and corresponding original primary warning information thereof stored in experience storehouse; When two source of trouble objects cause the probability of certain original primary warning information roughly the same, select maximally related source of trouble object according to the degree identical with described experience storehouse alarm.
The present invention contrasts prior art following beneficial effect: the Fault Locating Method based on warning information provided by the invention, by arranging the alarm be associated, analyzing, fault message is located accurately, fault rootstock is directed at by alert analysis, maintain easily personnel's quick solution problem, simultaneously large by can solve alarm amount to the analysis of fault, the problems such as warning information is numerous and diverse, and a lot of alarm by mistake can be filtered out.
Accompanying drawing explanation
Fig. 1 is the fault location schematic flow sheet that the present invention is based on warning information;
Fig. 2 is that the present invention divides alarm territory schematic diagram according to the affiliated partner of operation system;
Fig. 3 be the present invention according to operation system to original primary warning information handling process schematic diagram.
Embodiment
Below in conjunction with drawings and Examples, the invention will be further described.
Fig. 1 is the fault location schematic flow sheet that the present invention is based on warning information.
Refer to Fig. 1, the Fault Locating Method based on warning information provided by the invention comprises the steps:
Step S1: first the affiliated partner belonging to same operation system is divided into an alarm territory; The affiliated partner of same operation system roughly comprises application program, middleware, database, main process equipment, memory device and the network equipment that this operation system is used, as shown in Figure 2.
Step S2: then unification is collected all original primary warning information and is included into different alarm territories; Specifically collect original primary warning information by comprehensive network management is unified, the invalid warning information of timely removing, control warning information delivery lag in preset range, and the original primary warning information collected is met to the standardization of international standard alarm model; Be processed into unified alarm form by original primary warning information, the warning information after process comprises alarm time, alarm object title, alarm description, alarm time, alarm grade and alarm territory, as shown in Figure 3.
Step S3: finally the advanced alarm information of filtration combination formation for fault location is carried out to all original primary warning information in same alarm territory; Detailed process is as follows:
C1) to each the original primary warning information in same alarm territory, the affiliated partner corresponding in this alarm territory searches maximally related source of trouble object according to probability size;
C2) filtration combination is carried out to many original primary warning information with same fault source object.
Due to the difference of network topology, facility environment, the environment causing alarm to produce is different, and namely same alarm may be produced by the different system failures, and this could judge after just needing test further.In " find alarm one alert analysis one network test one fault location " process, alert analysis just wherein one of most important link.Alert analysis can to a certain extent for breakdown judge provides reference.The major function of alert analysis has: reduce attendant's alarm range of observation, reduces attendant's alert analysis workload, improves the efficiency of fault location; For attendant provides more relevant informations about alarm, for operation provides reference further.
In fact in system, object (application system, middleware, database, main frame, storage, the network equipment) is associated by operation system, and the object belonging to an operation system can be called an alarm territory.Any one object in alarm territory may be all the explanation of this alarm.If two or more alarm belongs to same alarm territory, these alarms should be put together explanation, because they are probably explained by same fault set.If the alarm received produces a more than alarm territory, so the present invention is just for the fault set of its best interpretations is found in each territory.The union of the fault set in all alarm territories provides the best interpretations of institute's receiving alarm.There are following two features in the alarm territory that the present invention uses: the entity 1) in selected subset can explain alarms all in alarm territory; 2) maximum probability having at least an object to break down in selected subset.
The basic thought of algorithm of the present invention is as follows:
1) the object be associated with alarm territory from S set;
2) S is divided into two disjoint set, and the object in each set there is maximum interdepending;
3) select to explain all alarms received from these two set, and the probability having at least an entity to break down in set is maximum set.If not a kind of like this set, so finds out the alarm subset that each set is explained, both selects.
To more than selected set iterated application two steps; , until the current of result set is divided into singleton.The main purpose of this algorithm be S set is reduced into can explain all alarms of receiving and the probability having at least an object to break down in set be maximum minimum may subset.The target in each stage of algorithm is to reduce the element that can not break down in S set.By splitting with the maximum constraint that interdepends, the object composition highly relied on each other together.This means in the set after each segmentation, only there is sub-fraction object representing fault source.
Input: 1) in time interval T receive an alarm territory A of alarm; 2) S set comprising N number of entity be associated with the alarm received.
Export: can explain alarm bunch and the probability having at least an entity to break down in set is maximum set, this set is the subset of S.
Algorithm of the present invention is described in detail as follows, and is mainly divided into 2 stages to realize.
Stage 1: S set is divided into two set, the entity in each set has maximum interdepending.The present invention preferably realizes with the partitioning algorithm from bottom to up that a kind of computation complexity is lower.Partitioning algorithm is as follows:
1) first each entity in S set is regarded as the set only having a member, therefore the first step of algorithm has m=N singleton, and N is the entity number of S set here, and m, N are integer.
2) using in m set any two as a pair, it is all right to check in m, and finding two to gather the entities met in set has maximum interdepending.These two set are merged into the upper level of a newly set as original set.Calculating in new set has at least an entity to be the probability of the source of trouble, calculates new set and other dependency degrees gathered.
3) step 2 is repeated, m=N-1, N-2 ..., 2.
Stage 2: algorithm is found out in S set and can be explained all alarms and have the probability of at least one source of trouble to be maximum smallest subset S1.Start, disaggregation S1 is empty, and input (S, A) application detailed SL step below, S is the entity set relevant to the alarm territory received here, and A is the set of all alarms in alarm territory.
Input (St, At) in this step, St is the subset of S set here, and At is the subset of alarm collection A and is explained by St.
The action of SL step is as follows:
1) if S set t is singleton, terminate after the entity in St is added disaggregation S1;
2) if St is not singleton and its left and right child set can explain all alarms in At, select to have at least in set an entity to be that child set that the probability of the source of trouble is higher, SL step is repeated to selected set;
3) if St is not singleton and one of them child gathers and can explain all alarms and have at least an entity to be that the probability of the source of trouble is higher, so select this child to gather, SL step is repeated to it;
4) if St is not singleton and only has a child to gather to explain all alarms, but another one child set has at least an entity to be that the probability of the source of trouble is higher, or two children set all can not explain all alarms, so find in two children's set and have at least an entity to be that child set that the probability of the source of trouble is higher; From At, find the At subset that this child explains, input alarm collection At repeats SL step to this child, repeats SL step to another one child set.
In addition, whether the present invention can also compare by one or many maximally related source of trouble object that finds and conform to the source of trouble object that reality produces alarm, and by the maximally related source of trouble object conformed to that finds and corresponding original primary warning information thereof stored in experience storehouse; When two source of trouble objects cause the probability of certain original primary warning information roughly the same, such as two source of trouble objects cause the difference of the probability size of certain original primary warning information in pre-set threshold value, then select maximally related source of trouble object according to the degree identical with described experience storehouse alarm.
In sum, Fault Locating Method based on warning information provided by the invention, by arranging the alarm be associated, analyzing, fault message is located accurately, direct at fault rootstock by alert analysis, maintain easily personnel's quick solution problem, simultaneously large by alarm amount can be solved to the analysis of fault, the problems such as warning information is numerous and diverse, and a lot of alarm by mistake can be filtered out.Concrete advantage is as follows: 1) find fault rootstock by associated alarm.Application can not have accessed, direct performance is that website cannot be accessed, have an alarm this fault message is showed, so by technology of the present invention, can the root of direct localizing faults, be that middleware goes wrong or database goes wrong or main frame has gone wrong, offer help for operation maintenance personnel solves fault.2) the mistake alarm problem of warning system is solved.By associating between fault, combining, localizing faults problem, some some mistake alarm shields caused due to temporary spike are fallen, operation maintenance personnel can not be allowed to receive some warning information by mistake.3) the too large problem of alarm data is solved.By the alarm in unified alarm territory is passed through to analyze, a lot of elementary warning information by analyzing, being combined into advanced alarm, advanced alarm often directly points out the root of alarm and alarm, directly can not show the elementary warning information that operation maintenance personnel is very many and numerous and diverse, effective information is shifted onto in face of operation maintenance personnel.4) dependency degree of people is significantly reduced.In the present invention, the analysis of alarm, arrangement, all rely on real data and advise from technical standpoint, do not need attendant to the understanding of professional knowledge.Do not need operation maintenance personnel in the past equally all very familiar to operation system various piece, looked into an object and then looked into another object and deal with problems, also very large decline is relied on to the technical merit of attendant.
Although the present invention discloses as above with preferred embodiment; so itself and be not used to limit the present invention, any those skilled in the art, without departing from the spirit and scope of the present invention; when doing a little amendment and perfect, therefore protection scope of the present invention is when being as the criterion of defining with claims.

Claims (7)

1. based on a Fault Locating Method for warning information, it is characterized in that, comprise the steps:
A) first the affiliated partner belonging to same operation system is divided into an alarm territory;
B) then unification is collected all original primary warning information and is included into different alarm territories;
C) finally the advanced alarm information of filtration combination formation for fault location is carried out to all original primary warning information in same alarm territory.
2. as claimed in claim 1 based on the Fault Locating Method of warning information, it is characterized in that, described step a) in the affiliated partner of same operation system comprise application program, middleware, database, main process equipment, memory device and the network equipment that this operation system uses.
3. as claimed in claim 1 based on the Fault Locating Method of warning information, it is characterized in that, described step b) collect original primary warning information by comprehensive network management is unified, the invalid warning information of timely removing, control warning information delivery lag in preset range, and the original primary warning information collected is met to the standardization of international standard alarm model.
4. as claimed in claim 1 based on the Fault Locating Method of warning information, it is characterized in that, the standardization journey of described original primary warning information is as follows: original primary warning information is processed into unified alarm form, and the warning information after process comprises alarm time, alarm object title, alarm description, alarm time, alarm grade and alarm territory.
5., as claimed in claim 1 based on the Fault Locating Method of warning information, it is characterized in that, described step c) process as follows:
C1) to each the original primary warning information in same alarm territory, the affiliated partner corresponding in this alarm territory searches maximally related source of trouble object according to probability size;
C2) filtration combination is carried out to many original primary warning information with same fault source object.
6., as claimed in claim 5 based on the Fault Locating Method of warning information, it is characterized in that, described step c1) comprise following process:
C11) affiliated partner corresponding for this alarm territory is divided into groups between two;
C12) to each the original primary warning information in same alarm territory, often maximally related source of trouble object in group is searched according to probability size;
C13) the maximally related source of trouble object found is continued to divide into groups between two, repeats step c12) and c13) until find finally unique source of trouble object.
7. the Fault Locating Method based on warning information as described in claim 5 or 6, it is characterized in that, also comprise and compare by one or many maximally related source of trouble object that finds and whether conform to the source of trouble object that reality produces alarm, and by the maximally related source of trouble object conformed to that finds and corresponding original primary warning information thereof stored in experience storehouse; When two source of trouble objects cause the probability of certain original primary warning information roughly the same, select maximally related source of trouble object according to the degree identical with described experience storehouse alarm.
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