CN104144068A - Service awareness evaluation method and device - Google Patents
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Abstract
The invention discloses a service awareness evaluation method and device. The service awareness evaluation method includes the steps of collecting information transmitted through the network, carrying out protocol decoding and signaling unpacking on the information, setting corresponding network identifiers according to attributes of the information, and obtaining service awareness of corresponding network sides according to the network identifiers counted within a unit time. The service awareness of the wired side and the wireless side is carried out by the utilization of the corresponding network identifiers so that maintenance personnel can position, count and optimize trouble spots conveniently.
Description
Technical field
The present invention relates to the communications field, particularly a kind of service-aware appraisal procedure and device.
Background technology
Along with the scale development of Chinese 3G business, increasing user brings into use 3G smart mobile phone, its business diversity and property easy to use are accepted by users, and the usage behavior of client terminal changes to multimedia service mode from the common mode of making a phone call.
Along with user is more and more higher to the requirement of 3G business, operator need to assess and monitor the perception index of customer service level.Present network index monitoring system generally adopts base station equipment to gather the mode of signaling, by drawing the performance index situation of the network equipment after certain algorithm process, this assessment mode can only refine to the network quality of contained fan rank, even if adopt more advanced ticket collection system also can only use perception assessment to user's once call or one-stage dialing.And the index involvement aspect of service level is very extensive, the equipment link that centre relates to is very many, is a set of end-to-end system that has comprised wired side and wireless side.
Fig. 1 is the schematic diagram that prior art comprises an embodiment of end-to-end system of wired side and wireless side.As shown in Figure 1, user terminal 1 is undertaken alternately by wireless mode and the network equipment 2, and the network equipment 2 is undertaken by wired mode and the network equipment 3 alternately.Current existing 3G service-aware evaluating system can only be judged business and the general perceives that user uses, and for the system shown in Fig. 1, service-aware index relates to a set of full-range end-to-end system, comprise wired and wireless two parts, if user awareness can not be distinguished wired side and these two parts of wireless side, cannot promptly navigate to so the source of problem, the investigation of inconvenient communication industry staff to problem, and do not have for the time being in the world suitable index and method to define wired and wireless client perception.
Mainly contain following reason:
1, IP(Internet Protocol, Internet protocol) network data amount is very big, and collection point is few, from mass data, extracts and can accurately reflect that the data of user awareness are very difficult;
2, wired index and wireless index definition difference are very large.With 3G business for example, be to discharge interface-free resources after the business dormancy of wireless side, and the PPP(Point to Point of wired side, point-to-point) connect and also exist, the index of wired side cannot accurately reflect the corresponding success rate of paging of the business such as QQ.
3, index cannot distinguish wired and wireless, often fixer network problem effectively, little to the lifting effect of guides user perception.
Therefore, distinguish wired and 3G business client perception evaluation scheme wireless index in the urgent need to a kind of.
Summary of the invention
The technical problem to be solved in the present invention is to provide a kind of service-aware appraisal procedure and device.By extracting the information in network, by information is decoded and signalling analysis, determinant attribute in information extraction identifies, by utilizing corresponding mark to carry out the service-aware of wired side and wireless side, so that attendant is for location, the statistical and optimization of problem points.
According to an aspect of the present invention, provide a kind of service-aware appraisal procedure, comprising:
Gather by the information of Internet Transmission;
Information is carried out to protocol-decoding and signaling is unpacked;
According to information attribute, corresponding network identity is set;
Utilize the network identity of statistics in the unit interval to obtain the service-aware of corresponding network side.
Preferably, collection comprises by the step of the information of Internet Transmission:
Gather the uploading data bag solicited message that user terminal sends to service server;
Capturing service server sends to the first reply packet being associated with uploading data bag solicited message of user terminal;
Gather the first confirmation packet being associated with first reply packet that user terminal sends to service server.
Preferably, the step that according to information attribute corresponding network identity is set comprises:
When the information collecting is user terminal while sending to the uploading data bag solicited message of service server, described uploading data bag solicited message is labeled as to wired first packet solicited message, the number of the wired first packet solicited message of accumulative total;
When the information collecting is that service server is while sending to the first reply packet being associated with uploading data bag of user terminal, described first reply packet is labeled as respectively to wired first packet return information and wireless first packet solicited message, adds up respectively the number of wired first packet return information and the number of wireless first packet solicited message;
When the information collecting is user terminal while sending to the first confirmation packet being associated with first reply packet of service server, be wireless first packet return information by described first confirmation packet marking, the number of the wireless first packet return information of accumulative total.
Preferably, utilize the step of the service-aware of the network identity acquisition corresponding network side of statistics in the unit interval to comprise:
Utilize wired first packet solicited message number of statistics in the unit interval divided by wired first packet return information number of adding up in the described unit interval, obtain the click success rate first of wired side;
Utilize the wireless first packet solicited message number of statistics in the unit interval divided by the wireless first packet return information number of adding up in the described unit interval, obtain the click success rate first of wireless side.
Preferably, collection also comprises by the step of the information of Internet Transmission:
Gather the uploading data bag that user terminal sends to service server.
Preferably, the step that according to information attribute corresponding network identity is set comprises:
When the information collecting is user terminal while sending to the uploading data bag of service server, judge in uploading data bag, whether to comprise selective acknowledgement SACK information;
If do not comprise SACK information in uploading data bag, add up the number of uploading data bag;
If uploading data bag comprises SACK information, extract the sequence identifier that SACK information comprises;
Judge whether described sequence identifier has been stored in buffer memory device;
If described sequence identifier has been stored in buffer memory device, described uploading data bag is labeled as to wireless retransmission bag, the number of accumulative total wireless retransmission bag;
If described sequence identifier is not stored in buffer memory device, described uploading data bag is labeled as to wired retransmission packet, the number of the wired retransmission packet of accumulative total.
Preferably, utilize the step of the service-aware of the network identity acquisition corresponding network side of statistics in the unit interval to comprise:
Utilize wired retransmission packet number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtain the retransmission rate of wired side;
Utilize the wireless retransmission bag number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtain the retransmission rate of wireless side.
According to a further aspect in the invention, provide a kind of service-aware apparatus for evaluating, comprise collecting unit, information process unit, user learning unit and service-aware unit, wherein:
Collecting unit, for gathering the information by Internet Transmission;
Information process unit, for carrying out protocol-decoding to information and signaling is unpacked;
User learning unit, for arranging corresponding network identity according to information attribute;
Service-aware unit, for utilizing the network identity of adding up in the unit interval to obtain the service-aware of corresponding network side.
Preferably, collecting unit sends to the uploading data bag solicited message of service server specifically for gathering user terminal, capturing service server sends to the first reply packet being associated with uploading data bag solicited message of user terminal, and collection user terminal sends to the first confirmation packet being associated with first reply packet of service server.
Preferably, user learning unit specifically comprises identification module, the first accumulative total module, the second accumulative total module, the 3rd accumulative total module and the 4th accumulative total module, wherein:
Identification module, for being that user terminal is while sending to the uploading data bag solicited message of service server when the information collecting, described uploading data bag solicited message is labeled as to wired first packet solicited message, the number of the wired first packet solicited message of instruction the first accumulative total module accumulative total; When the information collecting is that service server is while sending to the first reply packet being associated with uploading data bag of user terminal, described first reply packet is labeled as respectively to wired first packet return information and wireless first packet solicited message, the number of the wired first packet return information of instruction the second accumulative total module accumulative total, the number of the wireless first packet solicited message of instruction the 3rd accumulative total module accumulative total; When the information collecting is that user terminal is while sending to the first confirmation packet being associated with first reply packet of service server, be wireless first packet return information by described first confirmation packet marking, the number of the wireless first packet return information of instruction the 4th accumulative total module accumulative total;
The first accumulative total module, for according to the instruction of identification module, adds up the number of wired first packet solicited message;
The second accumulative total module, for according to the instruction of identification module, adds up the number of wired first packet return information;
The 3rd accumulative total module, for according to the instruction of identification module, adds up the number of wireless first packet solicited message;
The 4th accumulative total module, for according to the instruction of identification module, adds up the number of wireless first packet return information.
Preferably, service-aware unit specifically utilizes wired first packet solicited message number of statistics in the unit interval divided by wired first packet return information number of adding up in the described unit interval, obtains the click success rate first of wired side; Utilize the wireless first packet solicited message number of statistics in the unit interval divided by the wireless first packet return information number of adding up in the described unit interval, obtain the click success rate first of wireless side.
Preferably, collecting unit specifically gathers user terminal and sends to the uploading data bag of service server.
Preferably, user learning unit specifically comprises identification module, the 5th accumulative total module, the 6th accumulative total module and the 7th accumulative total module, wherein:
Identification module, for when the information collecting being user terminal while sending to the uploading data bag of service server, judges in uploading data bag, whether to comprise selective acknowledgement SACK information; If do not comprise SACK information in uploading data bag, indicate the number of the 5th accumulative total module accumulative total uploading data bag; If uploading data bag comprises SACK information, extract the sequence identifier that SACK information comprises, judge whether described sequence identifier has been stored in buffer memory device; If described sequence identifier has been stored in buffer memory device, described uploading data bag is labeled as to wireless retransmission bag, the number of instruction the 6th accumulative total module accumulative total wireless retransmission bag; If described sequence identifier is not stored in buffer memory device, described uploading data bag is labeled as to wired retransmission packet, the number of the wired retransmission packet of instruction the 7th accumulative total module accumulative total;
The 5th accumulative total module, for according to the instruction of identification module, adds up the number of uploading data bag;
The 6th accumulative total module, for according to the instruction of identification module, adds up the number of wireless retransmission bag;
The 7th accumulative total module, for according to the instruction of identification module, adds up the number of wired retransmission packet.
Preferably, service-aware unit specifically utilizes wired retransmission packet number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtains the retransmission rate of wired side; Utilize the wireless retransmission bag number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtain the retransmission rate of wireless side.
The present invention is by decoding and signalling analysis to information, and the determinant attribute in information extraction identifies, by utilizing corresponding mark to carry out the service-aware of wired side and wireless side, so that attendant is for location, the statistical and optimization of problem points.
Description of the invention provides for example with for the purpose of describing, and is not exhaustively or limit the invention to disclosed form.Many modifications and variations are obvious for the ordinary skill in the art.Selecting and describing embodiment is for better explanation principle of the present invention and practical application, thereby and makes those of ordinary skill in the art can understand the present invention's design to be suitable for the various embodiment with various amendments of special-purpose.
Brief description of the drawings
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, to the accompanying drawing of required use in embodiment or description of the Prior Art be briefly described below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, do not paying under the prerequisite of creative work, can also obtain according to these accompanying drawings other accompanying drawing.
Fig. 1 is the schematic diagram that prior art comprises an embodiment of end-to-end system of wired side and wireless side.
Fig. 2 is the schematic diagram of an embodiment of service-aware appraisal procedure of the present invention.
Fig. 3 is the network diagram that the present invention realizes service-aware.
Fig. 4 is the schematic diagram of another embodiment of service-aware appraisal procedure of the present invention.
Fig. 5 is the schematic diagram of the another embodiment of service-aware appraisal procedure of the present invention.
Fig. 6 is the schematic diagram of an embodiment of service-aware device of the present invention.
Fig. 7 is the schematic diagram of the embodiment in user learning of the present invention unit.
Fig. 8 is the schematic diagram of user learning of the present invention another embodiment of unit.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is clearly and completely described, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiment.Illustrative to the description only actually of at least one exemplary embodiment below, never as any restriction to the present invention and application or use.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtaining under creative work prerequisite, belong to the scope of protection of the invention.
Unless illustrate in addition, otherwise the parts of setting forth in these embodiments and positioned opposite, numeral expression formula and the numerical value of step not limited the scope of the invention.
, it should be understood that for convenience of description, the size of the various piece shown in accompanying drawing is not to draw according to actual proportionate relationship meanwhile.
May not discuss in detail for the known technology of person of ordinary skill in the relevant, method and apparatus, but in suitable situation, described technology, method and apparatus should be regarded as authorizing a part for specification.
In all examples with discussing shown here, it is exemplary that any occurrence should be construed as merely, instead of as restriction.Therefore, other example of exemplary embodiment can have different values.
It should be noted that: in similar label and letter accompanying drawing below, represent similar terms, therefore, once be defined in an a certain Xiang Yi accompanying drawing, in accompanying drawing subsequently, do not need it to be further discussed.
Fig. 2 is the schematic diagram of an embodiment of service-aware appraisal procedure of the present invention.Preferably, the method step of the present embodiment can be carried out by service-aware apparatus for evaluating.
Step 201, gathers by the information of Internet Transmission.
Preferably, can use the method for mirror port, the data in 3G network and signaling are gathered.
Method required one or more device ports for image data (comprising signaling port and FPDP) with Port Mirroring, is mirrored to a port and gathers, and is convenient to like this time synchronized and network analysis.
Step 202, carries out protocol-decoding and signaling is unpacked to information.
Preferably, decoding need to be decoded to the various signaling protocols of conventional business, for example comprise A11 protocol-decoding, ppp protocol decoding, HTTP(Hypertext transfer protocol, HTML (Hypertext Markup Language)) protocol-decoding, SIP(Session Initiation Protocol, conversation initialized protocol) protocol-decoding, CHAP(Challenge Handshake Authentication Protocol, challenge handshake authentication protocol) protocol-decoding etc.
For the data flow of distinct interface, load different protocol stack specifications and resolve.
Unpacking of signaling need to break to conventional signaling, takes signaling apart to different users and different business-levels.
Step 203, arranges corresponding network identity according to information attribute.
Preferably, according to important informations such as port numbers, time, sequence of data packet number, data significant in the packet receiving are extracted.
Step 204, utilizes the network identity of statistics in the unit interval to obtain the service-aware of corresponding network side.
The service-aware appraisal procedure providing based on the above embodiment of the present invention, by information is decoded and signalling analysis, determinant attribute in information extraction identifies, by utilizing corresponding mark to carry out the service-aware of wired side and wireless side, so that attendant is for location, the statistical and optimization of problem points.
Fig. 3 is the network diagram that the present invention realizes service-aware.As shown in Figure 3, service-aware apparatus for evaluating 31 carries out radio communication with user terminal 32, and service-aware apparatus for evaluating 31 carries out wire communication with service server 33 simultaneously.Preferably, service-aware apparatus for evaluating 31 is arranged on PCF(Packet Control Function, Packet Control Function unit) (PCF unit is in wireless domains and the unit of packet domain interface) and PDSN(Packet Data Server Node, packet data serving node) between (PDSN is the unit of being responsible for foundation and terminating point end-to-end protocol (EEP) in nested design territory).
For example, as shown in Figure 3, user terminal sends uploading data bag solicited message by service-aware apparatus for evaluating to service server, service server sends a reply information by service-aware apparatus for evaluating to user terminal, and user terminal sends confirmation by service-aware apparatus for evaluating to service server.
Preferably, under this scene, above-mentioned collection comprises by the step of the information of Internet Transmission:
Gather the uploading data bag solicited message that user terminal sends to service server.
Capturing service server sends to the first reply packet being associated with uploading data bag solicited message of user terminal.
Gather the first confirmation packet being associated with first reply packet that user terminal sends to service server.
Preferably, the above-mentioned step that corresponding network identity is set according to information attribute comprises:
When the information collecting is user terminal while sending to the uploading data bag solicited message of service server, described uploading data bag solicited message is labeled as to wired first packet solicited message, the number of the wired first packet solicited message of accumulative total.The number that is about to wired first packet solicited message of accumulative total adds 1.
When the information collecting is that service server is while sending to the first reply packet being associated with uploading data bag of user terminal, described first reply packet is labeled as respectively to wired first packet return information and wireless first packet solicited message, adds up respectively the number of wired first packet return information and the number of wireless first packet solicited message.Respectively the number of wired first packet return information and the number of wireless first packet solicited message of accumulative total are added to 1.
When the information collecting is user terminal while sending to the first confirmation packet being associated with first reply packet of service server, be wireless first packet return information by described first confirmation packet marking, the number of the wireless first packet return information of accumulative total.The number that is about to the wireless first packet return information of accumulative total adds 1.
Preferably, the step of the service-aware of the above-mentioned network identity acquisition corresponding network side of utilizing statistics in the unit interval comprises:
Utilize wired first packet solicited message number of statistics in the unit interval divided by wired first packet return information number of adding up in the described unit interval, obtain the click success rate first of wired side.
Utilize the wireless first packet solicited message number of statistics in the unit interval divided by the wireless first packet return information number of adding up in the described unit interval, obtain the click success rate first of wireless side.
For example, initiate uploading data submit a report asking for while asking when user terminal to Sina http server, by above-mentioned processing, the first packet that can obtain easily wired side and wireless side is clicked success rate.Corresponding method step can be as shown in Figure 4.Wherein:
Step 401, user terminal is initiated the request of uploading data bag to Sina's http server.
Step 402, service-aware apparatus for evaluating is wired first packet solicited message by above-mentioned uploading data bag request marks, the number of the wired first packet solicited message of accumulative total.
Step 403, in the time that service-aware apparatus for evaluating collects the first reply packet being associated with uploading data bag of Sina's http server reply, be wired first packet return information by described first reply packet marking, the number of the wired first packet return information of accumulative total;
Step 404, service-aware apparatus for evaluating to user terminal, is wireless first packet solicited message by this reply packet marking by above-mentioned first reply package forward, the number of the wireless first packet solicited message of accumulative total.
Step 405, in the time that service-aware apparatus for evaluating collects the first confirmation packet being associated with first reply packet of user terminal reply, is wireless first packet return information by described first confirmation packet marking, the number of the wireless first packet return information of accumulative total.
Step 406, utilizes the wired side of acquisition of information of above-mentioned accumulative total and the click success rate first of wireless side.
Wired first packet return information number of statistics in, wired first packet solicited message number/this unit interval of clicking first statistics in success rate=unit interval of wired side.
The wireless first packet return information number of statistics in wireless first packet solicited message number/this unit interval of clicking first statistics in success rate=unit interval of wireless side.
Again for example, still taking Fig. 3 as example, user terminal sends uploading data bag by service-aware apparatus for evaluating to service server.Preferred, under this scene, above-mentioned collection can comprise by the step of the information of Internet Transmission: collection user terminal sends to the uploading data bag of service server.
Preferably, under this scene, the service-aware appraisal procedure adopting as shown in Figure 5.Preferably, the method step is carried out by service-aware apparatus for evaluating.Wherein:
Step 501, when the information collecting is user terminal while sending to the uploading data bag of service server, judges in uploading data bag, whether to comprise SACK(Selective Acknowledgment, selective acknowledgement) information.If do not comprise SACK information in uploading data bag, perform step 502.Otherwise execution step 503.
Step 502, the number of accumulative total uploading data bag, adds 1 by the number of uploading data bag.Afterwards, no longer carry out other step of the present embodiment.
Step 503, extracts the sequence identifier that SACK information comprises.
Step 504, judges whether described sequence identifier has been stored in buffer memory device.If described sequence identifier has been stored in buffer memory device, execution step 505; Otherwise execution step 506.
Step 505, is labeled as wireless retransmission bag by described uploading data bag, and the number of accumulative total wireless retransmission bag, adds 1 by the number of wireless retransmission bag.Afterwards, execution step 507.
Step 506, is labeled as wired retransmission packet by described uploading data bag, and the number of the wired retransmission packet of accumulative total, adds 1 by the number of wired retransmission packet.
Step 507, utilizes the network identity of statistics in the unit interval to obtain the service-aware of corresponding network side.Wherein:
Utilize wired retransmission packet number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtain the retransmission rate of wired side.
Utilize the wireless retransmission bag number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtain the retransmission rate of wireless side.
For example, user terminal is initiated the request of uploading data bag to Sina's microblogging server.Service-aware apparatus for evaluating judges in uploading data bag, whether to comprise SACK message.Wherein SACK message is TCP(Transmission Control Protocol, transmission control protocol) resend messages that specifies in agreement.SACK message comprises time, size and the sequence identifier of retransmission data packet may.
If do not comprise SACK message, uploading data bag is considered as to the upstream data bag of normal non-re-transmission.If comprise SACK message, illustrate that this upstream data band has re-transmission byte.Service-aware apparatus for evaluating judges whether the sequence identifier in SACK message has been stored in buffer, if be stored in buffer, illustrate that this bag sends to service-aware apparatus for evaluating from service server, lost part is in wireless side, and the number of accumulative total wireless retransmission bag.If be not stored in buffer, illustrate that this wraps in from service server sends to this section of wire link of service-aware apparatus for evaluating to lose the number of the wired retransmission packet of accumulative total.
Thereby, retransmission rate=(the upstream data bag number of adding up in wired retransmission packet number/this unit interval of statistics in the unit interval) * 100% of wired side.
Retransmission rate=(the upstream data bag number of adding up in wireless retransmission bag number/this unit interval of statistics in the unit interval) * 100% of wireless side.
Fig. 6 is the schematic diagram of an embodiment of service-aware device of the present invention.As shown in Figure 6, service-aware apparatus for evaluating comprises collecting unit 601, information process unit 602, user learning unit 63 and service-aware unit 604.Wherein:
Collecting unit 601, for gathering the information by Internet Transmission.
Information process unit 602, for carrying out protocol-decoding to information and signaling is unpacked.
User learning unit 603, for arranging corresponding network identity according to information attribute.
Service-aware unit 604, for utilizing the network identity of adding up in the unit interval to obtain the service-aware of corresponding network side.
The service-aware apparatus for evaluating providing based on the above embodiment of the present invention, by information is decoded and signalling analysis, determinant attribute in information extraction identifies, by utilizing corresponding mark to carry out the service-aware of wired side and wireless side, so that attendant is for location, the statistical and optimization of problem points.
Preferably, collecting unit can comprise network interface card bottom layer driving unit, realizes amendment for the bottom layer driving to network interface card, can ensure that acquisition driver can not produce packet loss when flow acquires a certain degree, ensures the integrality of data acquisition.In addition, collecting unit also can comprise file high-speed read-write unit, for supporting other modular units to read the high flow capacity of collecting unit.
Preferably, information process unit can be used for various common protocol stacks to decode.For example, information process unit comprises:
A11 protocol-decoding unit, for decoding to A11 agreement.
Ppp protocol decoding unit, for decoding to ppp protocol.
Http protocol decoding unit, for decoding to http protocol.
Session Initiation Protocol decoding unit, for decoding to Session Initiation Protocol.
LCP(Link Control Protocol, LCP) protocol-decoding unit, for LCP agreement is decoded.
RSVP(Resource Reservation Protocol, RSVP) protocol-decoding unit, for RSVP is decoded.
CHAP protocol-decoding unit, for decoding to CHAP agreement.
Preferably, send uploading data bag solicited message by service-aware apparatus for evaluating to service server at user terminal, service server sends a reply information by service-aware apparatus for evaluating to user terminal, user terminal sends to service server under the scene of confirmation by service-aware apparatus for evaluating, collecting unit sends to the uploading data bag solicited message of service server specifically for gathering user terminal, capturing service server sends to the first reply packet being associated with uploading data bag solicited message of user terminal, gather the first confirmation packet being associated with first reply packet that user terminal sends to service server.
Fig. 7 is the schematic diagram of the embodiment in user learning of the present invention unit.Preferably, as shown in Figure 7, user learning unit specifically comprises identification module 701, the first accumulative total module 702, the second accumulative total module 703, the 3rd accumulative total module 704 and the 4th accumulative total module 705.Wherein:
Identification module 701, for being that user terminal is while sending to the uploading data bag solicited message of service server when the information collecting, described uploading data bag solicited message is labeled as to wired first packet solicited message, the number of the wired first packet solicited message of instruction the first accumulative total module accumulative total; When the information collecting is that service server is while sending to the first reply packet being associated with uploading data bag of user terminal, described first reply packet is labeled as respectively to wired first packet return information and wireless first packet solicited message, the number of the wired first packet return information of instruction the second accumulative total module accumulative total, the number of the wireless first packet solicited message of instruction the 3rd accumulative total module accumulative total; When the information collecting is that user terminal is while sending to the first confirmation packet being associated with first reply packet of service server, be wireless first packet return information by described first confirmation packet marking, the number of the wireless first packet return information of instruction the 4th accumulative total module accumulative total.
The first accumulative total module 702, for according to the instruction of identification module, adds up the number of wired first packet solicited message.
The second accumulative total module 703, for according to the instruction of identification module, adds up the number of wired first packet return information.
The 3rd accumulative total module 704, for according to the instruction of identification module, adds up the number of wireless first packet solicited message.
The 4th accumulative total module 705, for according to the instruction of identification module, adds up the number of wireless first packet return information.
Preferably, service-aware unit specifically utilizes wired first packet solicited message number of statistics in the unit interval divided by wired first packet return information number of adding up in the described unit interval, obtains the click success rate first of wired side; Utilize the wireless first packet solicited message number of statistics in the unit interval divided by the wireless first packet return information number of adding up in the described unit interval, obtain the click success rate first of wireless side.
Preferably, send under the scene of uploading data bag at user terminal by service-aware apparatus for evaluating to service server, collecting unit specifically gathers user terminal and sends to the uploading data bag of service server.
Fig. 8 is the schematic diagram of user learning of the present invention another embodiment of unit.As shown in Figure 8, user learning unit specifically comprises identification module 801, the 5th accumulative total module 802, the 6th accumulative total module 803 and the 7th accumulative total module 804.Wherein:
Identification module 801, for when the information collecting being user terminal while sending to the uploading data bag of service server, judges in uploading data bag, whether to comprise selective acknowledgement SACK information; If do not comprise SACK information in uploading data bag, indicate the number of the 5th accumulative total module accumulative total uploading data bag; If uploading data bag comprises SACK information, extract the sequence identifier that SACK information comprises, judge whether described sequence identifier has been stored in buffer memory device; If described sequence identifier has been stored in buffer memory device, described uploading data bag is labeled as to wireless retransmission bag, the number of instruction the 6th accumulative total module accumulative total wireless retransmission bag; If described sequence identifier is not stored in buffer memory device, described uploading data bag is labeled as to wired retransmission packet, the number of the wired retransmission packet of instruction the 7th accumulative total module accumulative total.
The 5th accumulative total module 802, for according to the instruction of identification module, adds up the number of uploading data bag.
The 6th accumulative total module 803, for according to the instruction of identification module, adds up the number of wireless retransmission bag.
The 7th accumulative total module 804, for according to the instruction of identification module, adds up the number of wired retransmission packet.
Preferably, service-aware unit specifically utilizes wired retransmission packet number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtains the retransmission rate of wired side; Utilize the wireless retransmission bag number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtain the retransmission rate of wireless side.
By implementing the present invention, can obtain following beneficial effect:
1, can be from the IP extracting data valid data of magnanimity, combine wired and wireless side data, the use perception of business is defined, break away from the limitation of traditional network level performance index.
2, by the most succinct method, the use perception of business is calculated to assessment, truly, effectively reflect the sense of reality that user uses.
3, owing to can distinguishing wired and wireless side, promptly orientation problem, instructs the network optimization better, makes 3G business evaluation index have actual using value.
One of ordinary skill in the art will appreciate that all or part of step that realizes above-described embodiment can complete by hardware, also can carry out the hardware that instruction is relevant by program completes, described program can be stored in a kind of computer-readable recording medium, the above-mentioned storage medium of mentioning can be read-only memory, disk or CD etc.
Claims (14)
1. a service-aware appraisal procedure, is characterized in that, comprising:
Gather by the information of Internet Transmission;
Information is carried out to protocol-decoding and signaling is unpacked;
According to information attribute, corresponding network identity is set;
Utilize the network identity of statistics in the unit interval to obtain the service-aware of corresponding network side.
2. method according to claim 1, is characterized in that,
Collection comprises by the step of the information of Internet Transmission:
Gather the uploading data bag solicited message that user terminal sends to service server;
Capturing service server sends to the first reply packet being associated with uploading data bag solicited message of user terminal;
Gather the first confirmation packet being associated with first reply packet that user terminal sends to service server.
3. method according to claim 2, is characterized in that,
The step that corresponding network identity is set according to information attribute comprises:
When the information collecting is user terminal while sending to the uploading data bag solicited message of service server, described uploading data bag solicited message is labeled as to wired first packet solicited message, the number of the wired first packet solicited message of accumulative total;
When the information collecting is that service server is while sending to the first reply packet being associated with uploading data bag of user terminal, described first reply packet is labeled as respectively to wired first packet return information and wireless first packet solicited message, adds up respectively the number of wired first packet return information and the number of wireless first packet solicited message;
When the information collecting is user terminal while sending to the first confirmation packet being associated with first reply packet of service server, be wireless first packet return information by described first confirmation packet marking, the number of the wireless first packet return information of accumulative total.
4. method according to claim 3, is characterized in that,
Utilize the step of the service-aware of the network identity acquisition corresponding network side of statistics in the unit interval to comprise:
Utilize wired first packet solicited message number of statistics in the unit interval divided by wired first packet return information number of adding up in the described unit interval, obtain the click success rate first of wired side;
Utilize the wireless first packet solicited message number of statistics in the unit interval divided by the wireless first packet return information number of adding up in the described unit interval, obtain the click success rate first of wireless side.
5. method according to claim 1, is characterized in that,
Collection comprises by the step of the information of Internet Transmission:
Gather the uploading data bag that user terminal sends to service server.
6. method according to claim 5, is characterized in that,
The step that corresponding network identity is set according to information attribute comprises:
When the information collecting is user terminal while sending to the uploading data bag of service server, judge in uploading data bag, whether to comprise selective acknowledgement SACK information;
If do not comprise SACK information in uploading data bag, add up the number of uploading data bag;
If uploading data bag comprises SACK information, extract the sequence identifier that SACK information comprises;
Judge whether described sequence identifier has been stored in buffer memory device;
If described sequence identifier has been stored in buffer memory device, described uploading data bag is labeled as to wireless retransmission bag, the number of accumulative total wireless retransmission bag;
If described sequence identifier is not stored in buffer memory device, described uploading data bag is labeled as to wired retransmission packet, the number of the wired retransmission packet of accumulative total.
7. method according to claim 6, is characterized in that,
Utilize the step of the service-aware of the network identity acquisition corresponding network side of statistics in the unit interval to comprise:
Utilize wired retransmission packet number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtain the retransmission rate of wired side;
Utilize the wireless retransmission bag number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtain the retransmission rate of wireless side.
8. a service-aware apparatus for evaluating, is characterized in that, comprises collecting unit, information process unit, user learning unit and service-aware unit, wherein:
Collecting unit, for gathering the information by Internet Transmission;
Information process unit, for carrying out protocol-decoding to information and signaling is unpacked;
User learning unit, for arranging corresponding network identity according to information attribute;
Service-aware unit, for utilizing the network identity of adding up in the unit interval to obtain the service-aware of corresponding network side.
9. device according to claim 8, is characterized in that,
Collecting unit sends to the uploading data bag solicited message of service server specifically for gathering user terminal, capturing service server sends to the first reply packet being associated with uploading data bag solicited message of user terminal, and collection user terminal sends to the first confirmation packet being associated with first reply packet of service server.
10. device according to claim 9, is characterized in that, user learning unit specifically comprises identification module, the first accumulative total module, the second accumulative total module, the 3rd accumulative total module and the 4th accumulative total module, wherein:
Identification module, for being that user terminal is while sending to the uploading data bag solicited message of service server when the information collecting, described uploading data bag solicited message is labeled as to wired first packet solicited message, the number of the wired first packet solicited message of instruction the first accumulative total module accumulative total; When the information collecting is that service server is while sending to the first reply packet being associated with uploading data bag of user terminal, described first reply packet is labeled as respectively to wired first packet return information and wireless first packet solicited message, the number of the wired first packet return information of instruction the second accumulative total module accumulative total, the number of the wireless first packet solicited message of instruction the 3rd accumulative total module accumulative total; When the information collecting is that user terminal is while sending to the first confirmation packet being associated with first reply packet of service server, be wireless first packet return information by described first confirmation packet marking, the number of the wireless first packet return information of instruction the 4th accumulative total module accumulative total;
The first accumulative total module, for according to the instruction of identification module, adds up the number of wired first packet solicited message;
The second accumulative total module, for according to the instruction of identification module, adds up the number of wired first packet return information;
The 3rd accumulative total module, for according to the instruction of identification module, adds up the number of wireless first packet solicited message;
The 4th accumulative total module, for according to the instruction of identification module, adds up the number of wireless first packet return information.
11. devices according to claim 10, is characterized in that,
Service-aware unit specifically utilizes wired first packet solicited message number of statistics in the unit interval divided by wired first packet return information number of adding up in the described unit interval, obtains the click success rate first of wired side; Utilize the wireless first packet solicited message number of statistics in the unit interval divided by the wireless first packet return information number of adding up in the described unit interval, obtain the click success rate first of wireless side.
12. devices according to claim 8, is characterized in that,
Collecting unit specifically gathers user terminal and sends to the uploading data bag of service server.
13. devices according to claim 12, is characterized in that, user learning unit specifically comprises identification module, the 5th accumulative total module, the 6th accumulative total module and the 7th accumulative total module, wherein:
Identification module, for when the information collecting being user terminal while sending to the uploading data bag of service server, judges in uploading data bag, whether to comprise selective acknowledgement SACK information; If do not comprise SACK information in uploading data bag, indicate the number of the 5th accumulative total module accumulative total uploading data bag; If uploading data bag comprises SACK information, extract the sequence identifier that SACK information comprises, judge whether described sequence identifier has been stored in buffer memory device; If described sequence identifier has been stored in buffer memory device, described uploading data bag is labeled as to wireless retransmission bag, the number of instruction the 6th accumulative total module accumulative total wireless retransmission bag; If described sequence identifier is not stored in buffer memory device, described uploading data bag is labeled as to wired retransmission packet, the number of the wired retransmission packet of instruction the 7th accumulative total module accumulative total;
The 5th accumulative total module, for according to the instruction of identification module, adds up the number of uploading data bag;
The 6th accumulative total module, for according to the instruction of identification module, adds up the number of wireless retransmission bag;
The 7th accumulative total module, for according to the instruction of identification module, adds up the number of wired retransmission packet.
14. devices according to claim 13, is characterized in that,
Service-aware unit specifically utilizes wired retransmission packet number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtains the retransmission rate of wired side; Utilize the wireless retransmission bag number of statistics in the unit interval divided by the upstream data bag number of adding up in the described unit interval, obtain the retransmission rate of wireless side.
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