CN103942740A - Catering service response device - Google Patents
Catering service response device Download PDFInfo
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- CN103942740A CN103942740A CN201410063280.0A CN201410063280A CN103942740A CN 103942740 A CN103942740 A CN 103942740A CN 201410063280 A CN201410063280 A CN 201410063280A CN 103942740 A CN103942740 A CN 103942740A
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Abstract
The invention discloses a catering service response device. Through additional arrangement of a processor unit, a service request unit, a wireless signal transmitting unit, a wireless signal receiving unit and a service request display unit, service requests needed by customers can be sent to a service counter timely. The catering service response device displays a service request of customers at a specific table in a real-time manner and the service counter gives a feedback timely so that waiters can be mobilized timely in a planned and targeted manner and rapid responses can be given so as to complete service and thus service quality is ensured and the utilization rate of the waiters is also improved significantly. Through combination of the device and effective management, the number of waiters can be reduced appropriately so that an arrangement condition that one to two waiters are arranged for one private room currently is no longer needed.
Description
Technical field
The present invention relates to a kind of service response device, relate in particular to a kind of guest's related service solicited message can demonstration in real time at information desk, information desk can be in time, planned, transfer waiter targetedly, response fast, complete service, greatly improve the food and beverage sevice answering device of the efficiency of service.
Background technology
Follow expanding economy, the raising of national life level, especially developed area, in a lot of situations such as commercial, celebrating, red-letter day, party, all can select restaurant to have a dinner.Current because China has entered aging population society, most of young men after 90s, because of reasons such as waiter's social status, income, labour intensity, are unwilling to be engaged in food and beverage sevice person's occupation.Although attendant's wage rises to some extent, attendant is flowed still more frequent, whenever food and drink busy seasons such as the Spring Festival, exists because attendant goes home to wait factor, causes catering trade waiter seriously to lack, and has affected the service quality and normal operation of catering trade; Moreover now people at mealtime, need guest initiatively to find related service person conventionally, and waiter current may be in waiting for the state of service, cause integrity service efficiency not high.When waiter's quantity is nervous, will face and can not find people for the moment, the efficiency of service is poorer.For this reason, we have researched and developed a kind of guest's related service solicited message can demonstration in real time at information desk, information desk can be in time, planned, transfer waiter, fast response targetedly, complete service, greatly improve the food and beverage sevice answering device of the efficiency of service.
Summary of the invention
The present invention seeks to provide in order to overcome the deficiencies in the prior art a kind of can show guest's related service solicited message at information desk in real time, information desk can be in time, planned, transfer waiter targetedly, response fast, complete service, greatly improve the food and beverage sevice answering device of the efficiency of service.
For achieving the above object, the technical solution used in the present invention is: a kind of food and beverage sevice answering device, comprise the first power supply and second source, and described the first power supply provides electric power energy for services request unit, the wireless signal transmission unit being arranged on dining table; Described second source provides electric power energy for reception of wireless signals unit, processor unit and the services request display unit being arranged on information desk;
Described services request unit be provided with dining table unique table number with demonstration instrument, services request button, check-out request button; Press the corresponding button, in order to send the services request needing;
Described wireless signal transmission unit is in order to receive the service request information of services request unit, and launches by wireless signal standard;
The information that described reception of wireless signals unit is launched in order to receive wireless signal transmission unit, and send processor unit to;
The service request information that described processor unit transmits according to reception of wireless signals unit is processed, and result is exported to services request display unit;
The process information of described services request display unit receiving processor unit, shows the table number that needs service, the service or the checkout information that need.
Preferably, described processor unit, also comprises storer; When simultaneously, have a plurality of service request informations, processor unit is first stored in described a plurality of service request informations in storer.
Preferably, a reset button is arranged on information desk; Information desk can be cancelled services request by reset button after processing and show.
Due to the utilization of technique scheme, the present invention compared with prior art has following advantages:
Food and beverage sevice answering device of the present invention, by increasing set handling device unit, services request unit, wireless signal transmission unit, reception of wireless signals unit and services request display unit, the services request that client can be needed sends to information desk in time, the present invention has possessed a real-time demonstration guest's services request, information desk feeds back in time, can be in time, planned, transfer waiter targeted specifically, response fast, complete service, guarantee service quality and also greatly improved waiter's utilization factor.By this device, combine with effective management, can also suitably reduce waiter's quantity, no longer need similar current one to two waiter's of a parlor configuring condition.
Accompanying drawing explanation
Below in conjunction with accompanying drawing, technical solution of the present invention is described further:
Accompanying drawing 1 is the theory diagram of the preferred embodiment of food and beverage sevice answering device of the present invention;
Wherein: 1, the first power supply; 2, services request unit; 3, wireless signal transmission unit; 4, second source; 5, reception of wireless signals unit; 6, processor unit; 7, services request display unit.
Embodiment
Below in conjunction with drawings and the specific embodiments, the present invention is described in further detail.
Accompanying drawing 1 is food and beverage sevice answering device of the present invention, comprising: the first power supply 1 and second source 4, and described the first power supply 1 provides electric power energy for services request unit 2, the wireless signal transmission unit 3 being arranged on dining table; Described second source 4 provides electric power energy for reception of wireless signals unit 5, processor unit 6 and the services request display unit 7 being arranged on information desk;
Described services request unit 2 be provided with dining table unique table number with demonstration instrument, services request button, check-out request button; Press the corresponding button, in order to send the services request needing; The instrument of described demonstration can be seen the response condition of information desk, as information desk has responded, in the instrument of described demonstration, shows the waiter's of the service of being about to name or numbering;
Described wireless signal transmission unit 3 is in order to receive the service request information of services request unit 2, and launches by wireless signal standard;
The information that described reception of wireless signals unit 5 is launched in order to receive wireless signal transmission unit 3, and send processor unit 6 to;
The service request information that described processor unit 6 transmits according to reception of wireless signals unit 5 is processed, and result is exported to services request display unit 7, when simultaneously, have a plurality of service request informations, processor unit 6 is stored in described a plurality of service request informations in the storer carrying;
The process information of described services request display unit 7 receiving processor unit 6, shows the table number that needs service, the service or the checkout information that need, and a reset button is arranged on information desk; Information desk can be cancelled services request by reset button after processing and show, when having services request for many, services request display unit 7 can show the services request of two simultaneously simultaneously, after information desk resets, by the sequencing that sends services request, shows one by one successively.
Food and beverage sevice answering device of the present invention, by increasing set handling device unit, services request unit, wireless signal transmission unit, reception of wireless signals unit and services request display unit, the services request that client can be needed sends to information desk in time, the present invention has possessed a real-time demonstration guest's services request, information desk feeds back in time, can be in time, planned, transfer waiter targeted specifically, response fast, complete service, guarantee service quality and also greatly improved waiter's utilization factor.By this device, combine with effective management, can also suitably reduce waiter's quantity, no longer need similar current one to two waiter's of a parlor configuring condition.
Above-described embodiment is only explanation technical conceive of the present invention and feature; its object is to allow person skilled in the art can understand content of the present invention and be implemented; can not limit the scope of the invention with this; all equivalences that Spirit Essence is done according to the present invention change or modify, and all should be encompassed in protection scope of the present invention.
Claims (3)
1. a food and beverage sevice answering device, comprises the first power supply and second source, it is characterized in that: described the first power supply provides electric power energy for services request unit, the wireless signal transmission unit being arranged on dining table; Described second source provides electric power energy for reception of wireless signals unit, processor unit and the services request display unit being arranged on information desk;
Described services request unit be provided with dining table unique table number with demonstration instrument, services request button, check-out request button; Press the corresponding button, in order to send the services request needing;
Described wireless signal transmission unit is in order to receive the service request information of services request unit, and launches by wireless signal standard;
The information that described reception of wireless signals unit is launched in order to receive wireless signal transmission unit, and send processor unit to;
The service request information that described processor unit transmits according to reception of wireless signals unit is processed, and result is exported to services request display unit;
The process information of described services request display unit receiving processor unit, shows the table number that needs service, the service or the checkout information that need.
2. food and beverage sevice answering device according to claim 1, is characterized in that: also comprise storer; When simultaneously, have a plurality of service request informations, processor unit is first stored in described a plurality of service request informations in storer.
3. food and beverage sevice answering device according to claim 1 and 2, is characterized in that: a reset button is arranged on information desk; Information desk can be cancelled services request by reset button after processing and show.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410063280.0A CN103942740A (en) | 2014-02-25 | 2014-02-25 | Catering service response device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410063280.0A CN103942740A (en) | 2014-02-25 | 2014-02-25 | Catering service response device |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN103942740A true CN103942740A (en) | 2014-07-23 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410063280.0A Pending CN103942740A (en) | 2014-02-25 | 2014-02-25 | Catering service response device |
Country Status (1)
| Country | Link |
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| CN (1) | CN103942740A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105205746A (en) * | 2015-09-15 | 2015-12-30 | 深圳市有方科技股份有限公司 | Communication method, device and system for service places |
| CN105869080A (en) * | 2016-04-25 | 2016-08-17 | 海南客来乐科技有限公司 | System and method for realizing physical store mobile payment through electronic table plates and electronic table plate |
-
2014
- 2014-02-25 CN CN201410063280.0A patent/CN103942740A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105205746A (en) * | 2015-09-15 | 2015-12-30 | 深圳市有方科技股份有限公司 | Communication method, device and system for service places |
| CN105869080A (en) * | 2016-04-25 | 2016-08-17 | 海南客来乐科技有限公司 | System and method for realizing physical store mobile payment through electronic table plates and electronic table plate |
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| PB01 | Publication | ||
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| RJ01 | Rejection of invention patent application after publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20140723 |