Industrial and commercial Electronic Workbench
Technical field
The present invention relates to the industrial and commercial Electronic Workbench of a kind of industrial and commercial administration, relate in particular to a kind ofly for consumer and operator provide comprehensive Query Information channel, right-safeguarding channel, processes the industrial and commercial Electronic Workbench of business channel.
Background technology
At present, for consumer and operator provide comprehensive Query Information channel, right-safeguarding channel, the industrial and commercial electronic working of processing business channel stands on market or blank out, consumer and operator handle affairs and go back Yao Qu industrial and commercial administrative bureau, not only increase common people's time cost, also increased the fund input of government department.How to allow the consumer at any time can be by checking peripheral information, legal knowledge, commodity undercarriage information etc. are carried out legal consumption, and the consumption rights and interests of safeguarding oneself are this area urgent problems.People wish to adopt a kind of system, once the legal consumption rights and interests of oneself are invaded, can be complained and be set up video with the administration for industry and commerce and be connected by video, and the administration for industry and commerce can process dispute immediately, thereby in time, reasonably safeguards consumer's legitimate rights and interests.
Summary of the invention
The invention discloses a kind of industrial and commercial Electronic Workbench, this workstation provides guide for the consume activity of consumer around system, whether can inquire about the consumption rights and interests of oneself and whether receive infringement, can set up video with the staff of industrial and commercial administrative bureau immediately and be connected if be subject to infringement, complain.
Industrial and commercial Electronic Workbench of the present invention comprise user use masterplate maker, touch inquire foreground system, touch inquire background management system, with subscriber's main station database interface system.User uses masterplate generation system can make the maintenance of client unit make keeper and completes the work of kinds of relationships type content production framework; Touch inquire foreground system provides abundant multimedia display content and overall look & feel for client unit; Touch inquire background management system provides any global design or needs the selection of function and the maintenance tool collection of daily content for the user of client's organizational maintenance; Subscriber's main station database interface system touch inquire background management system provides the visual interface display platform articulating mutually with internal institution database for the user of client's organizational maintenance.
Touch inquire foreground system comprises video complaint handling module, periphery consumption guide module, policies and regulations popularization enquiry module, undercarriage product publicity module, law enforcement agency's phone module and green channel module.This system integration several functions is integrated, touch technology, video voice transmission technology, computer telephone integrated technology, the large hard-core technology of 3G wireless network four have been carried out optimized Technology Integration by it, formed a set of complete, advanced " industrial and commercial Electronic Workbench " system.
Embodiment
Industrial and commercial Electronic Workbench of the present invention comprise user use masterplate maker, touch inquire foreground system, touch inquire background management system, with subscriber's main station database interface system.User uses masterplate generation system can make the maintenance of client unit make keeper and completes the work of kinds of relationships type content production framework; Touch inquire foreground system provides abundant multimedia display content and overall look & feel for client unit; Touch inquire background management system provides any global design or needs the selection of function and the maintenance tool collection of daily content for the user of client's organizational maintenance.Subscriber's main station database interface system touch inquire background management system provides the visual interface display platform articulating mutually with internal institution database for the user of client's organizational maintenance.
Touch inquire foreground system comprises video complaint handling module, periphery consumption guide module, policies and regulations popularization enquiry module, undercarriage product publicity module, law enforcement agency's phone module and green channel module.This system integration several functions is integrated, touch technology, video voice transmission technology, computer telephone integrated technology (CTI), the large hard-core technology of 3G wireless network four have been carried out optimized Technology Integration by it, formed a set of complete, advanced " industrial and commercial Electronic Workbench " system.
This industry and commerce Electronic Workbench is successfully applied to industrial and commercial administration by high and new technology technology, erect one in industrial and commercial law enforcement agency, between businessman and consumer and link up fast bridge, become the efficient right-safeguarding of consumer, strengthen industrial and commercial administration, promote the gold model that businessman (enterprise) restrains oneself.
Above embodiment only, for describing technical scheme of the present invention, is not used in restriction the present invention, and those skilled in the art, in not departing from the scope of the present invention, can obtain various modification and combination, and therefore protection scope of the present invention is as the criterion with claims.