CN103886501B - Post-loan risk early warning system based on semantic emotion analysis - Google Patents

Post-loan risk early warning system based on semantic emotion analysis Download PDF

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CN103886501B
CN103886501B CN201410138443.7A CN201410138443A CN103886501B CN 103886501 B CN103886501 B CN 103886501B CN 201410138443 A CN201410138443 A CN 201410138443A CN 103886501 B CN103886501 B CN 103886501B
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module
sentiment analysis
warning
emotion
relevant information
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CN103886501A (en
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严建峰
刘志强
李云飞
杨璐
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Suzhou University
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Suzhou University
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Abstract

The utility model provides a risk early warning system after lending based on semantic emotion analysis which characterized in that includes: the network data mining module is used for collecting relevant information of the client enterprise from the network, and the relevant information comprises one or more of the following: news, comments, microblogs, reports, complaints related to the client enterprise; the semantic emotion analysis module is used for receiving the related information and performing emotion component analysis to generate emotion polarity K and emotion intensity M; the analysis total module is used for acquiring the emotion polarity K and the emotion intensity M, generating an emotion polarity K value and an emotion intensity M value according to the source of the related information, and then sequentially calculating according to a preset formula to obtain a reliability coefficient P and a total reliability coefficient W; and the user interaction module is used for giving out a warning when the overall reliability coefficient W is lower than a warning value. The invention can give early warning to the major changes of the client enterprises in time, help the bank to manage the client enterprises better and effectively reduce the risk after the credit.

Description

Warning System after a kind of loan based on semantic sentiment analysis
Technical field
The present invention relates to Warning System after a kind of loan based on semantic sentiment analysis, belongs to computer realm.
Background technology
With the high speed development of social economy, enterprises and individuals are likely to bank or financial institution's application loan.Example Such as, enterprise needs the import of advanced technology and equipment, but these technologies and equipment generally needs for expanding production scale of operation Spend a large amount of funds, millions of easily, up to ten million units.Personal user is for floatation of a company or purchase house, it is also desirable to spend several 100000 is even up to a million.For these enterprises and individual, the so huge fund of one-time payment be it is extremely difficult, solution Method just includes getting a bank loan.Enterprise or personal user by providing a loan to bank's application, in bank to enterprise or the body of individual After part is verified, loan agreement is signed, is then offered loans.
However, in prior art, after being provided a loan during use, bank is only capable of artificial by its staff user Go collect with user-dependent various information, Treatment Analysis are carried out to information then, are commented finally according to analysis result Sentence the loan repayment capacity of user, timely and effectively can be withdrawn with the loan and interest that guarantee to provide.But, send out in long-term practice It is existing, fully rely in huge information source and manually go collection, Treatment Analysis exist with user-dependent information:Workload is huge Greatly, the relatively low defect of information processing efficiency and problem;So that it cannot notifying that related personnel and mechanism's triggering risk are processed in time Flow process, causes bank judge in time and avoid risk.
The content of the invention
The present invention is exactly to propose in view of the above problems, be its object is to, there is provided a kind of loan based on semantic sentiment analysis Warning System afterwards, to solve that workload is huge, information processing efficiency is relatively low, and cannot trigger risk handling process in time Problem.
The present invention provides Warning System after a kind of loan based on semantic sentiment analysis, it is characterised in that the system bag Include:
Network data excavation module, for the relevant information for collecting Client Enterprise from network, the relevant information includes Following one or several:The news related to Client Enterprise, comment, microblogging, report, complaint;
Semantic sentiment analysis module, goes forward side by side market sense component analyses for receiving the relevant information, generates feeling polarities K With emotion intensity M;
Total module is analyzed, for obtaining the feeling polarities K and emotion intensity M, and according to the relevant information Source generate feeling polarities K values and emotion intensity M value, afterwards according to predetermined formula calculate successively safety factor P with always Body safety factor W;
User interactive module, for giving a warning when the overall safety factor W is less than warning value.
The predetermined formula for calculating the safety factor P is:P=K*M.
The predetermined formula for calculating the overall safety factor W is:W=P1+P2+P3+P4+P5+……+Pn, wherein P1、P2、 P3、P4、P5、……PnThe safety factor of the different relevant informations is corresponded to respectively.
The network data excavation module collects the relevant information of Client Enterprise from network using web crawlers.
The network data excavation module collects the relevant information of Client Enterprise from network using focused crawler.
The semantic sentiment analysis module carries out emotion component analyses to the relevant information using sentence level sentiment analysis.
The user interactive module includes:Administrative unit, arrange for Client Enterprise Data Enter, information search scope, Early warning range is arranged and checks Client Enterprise state.
Management system of the administrative unit for B/S frameworks.
The user interactive module includes:Prewarning unit, for sending when the overall safety factor W is less than warning value Warning.
Compared with prior art, beneficial effects of the present invention are:After the loan based on semantic sentiment analysis of the present invention Warning System, can automatically pass sequentially through network data excavation module, semantic sentiment analysis module, the total module of analysis complete Collection, sentiment analysis into Client Enterprise relevant information simultaneously draw the overall safety factor of Client Enterprise, and overall reliable are Automatically given a warning by user interactive module when number is less than warning value, therefore reduce artificial running cost, improve work efficiency, It is possible to early warning is timely made to the significant movement of Client Enterprise, more preferable managing customer enterprise of bank is helped, effectively Risk after reducing borrowing.
Description of the drawings
Fig. 1 is the structured flowchart of Warning System after the loan based on semantic sentiment analysis of the invention.
Fig. 2 is the flow chart of semantic sentiment analysis module sentiment analysis shown in Fig. 1.
Fig. 3 is the flow chart of semantic sentiment analysis module sentence level sentiment analysis shown in Fig. 1.
Fig. 4 is the flow chart of the work of bulk analysis module shown in Fig. 1.
Specific embodiment
It is to make the object, technical solutions and advantages of the present invention become more apparent, with reference to embodiment and accompanying drawing, right The present invention is described in further details.Here, the exemplary embodiment of the present invention and illustrating for explaining the present invention, but not As limitation of the invention.
Shown in Fig. 1 be the present invention the loan based on semantic sentiment analysis after Warning System structured flowchart, such as Fig. 1 institutes Show, after the loan based on semantic sentiment analysis of the present invention, Warning System includes:Network data excavation module 101, semantic feelings Sense analysis module 102, the total module 103 of analysis and user interactive module 104.Network data excavation module 101 and semantic emotion point It is connected with each other between analysis module 102;Semantic sentiment analysis module 102 and analyzing is connected with each other between total module 103;Analyze total mould It is connected with each other between block 103 and user interactive module 104.
Wherein:
Network data excavation module 101, the network data excavation module 101 are connected with the Internet, for from network The relevant information of Client Enterprise is collected, the relevant information includes one or several following:The news related to Client Enterprise, Comment, microblogging, report, complaint;
When the relevant information of Client Enterprise is collected, network data excavation module 101 relies primarily on existing web crawlers journey Sequence collect can find on network all related to Client Enterprise news, comment, microblogging, report, the relevant information such as complaint, Then semantic sentiment analysis module 102 will be sent to after the arrangement of above-mentioned relevant information;
The web crawlers used by network data excavation module 101 is known as webpage Aranea, network robot or webpage again Chase, be a kind of computer program that the network information or procedure script can be captured automatically according to setting rule, in addition, according to The search strategy for using and the difference of web page analysis algorithm, it is various that web crawlers can be divided into universal network reptile, focused crawler etc. Different type, in practical application, due to the number that Warning System after the loan based on semantic sentiment analysis of the present invention needs According to simply related to Client Enterprise text message, so the scope of data mining significantly can be reduced being searched with improving The efficiency and information real-time of rope.In general, news, comment etc. are usually present in portal website, the industry forums of main flow Deng website, report, calling information simply can be efficiently obtained by the website of government department, Sina weibo, everybody, Tengxun etc. The social network sites of main flow also have it is high be likely to occur the information related to Client Enterprise, if client is in ecommerce such as Taobaos There is transaction on website, then e-commerce website is also focus of attention.So, the search model of network data excavation module 101 Very strong specific aim is with, so focused crawler is first-selected crawlers of the invention.
Semantic sentiment analysis module 102, excavates the relevant information that module 101 collects for receiving network data and goes forward side by side market Sense component analyses, generate feeling polarities K and emotion intensity M;
Semantic sentiment analysis are emerging Computational Linguistics (computational linguistics) branches, no matter Still all there is important value in business application in scientific research, which is related to computational linguistics, data mining and machine learning Etc. aspect basic research, and be in the cross point of different subjects, thus sentiment analysis can promote the development of different subjects, tool There is important value, which is mainly used in the analysis of emotion composition in natural language, that is, sentiment analysis refer to that judgement text is held There are emotion, viewpoint, the polarity of attitude and intensity.Generally according to the difference of text granularity, emotionality analysis is broadly divided into three sides The content in face:Word level sentiment analysis (Word-level Sentiment Analysis, WSA), sentence level sentiment analysis (Sentence-level Sentiment Analysis, SSA) and chapter level sentiment analysis (Document-level Sentiment Analysis, DSA).
Sentiment analysis are related to two important elements:Feeling polarities and emotion intensity.Feeling polarities refer to the corresponding feelings of text Sense classification, feeling polarities are typically divided into commendation, derogatory sense and objective;And emotion intensity is to the quantitative of text representation emotion power Description.After sentiment analysis are carried out to a certain relevant information, we can obtain the value of a feeling polarities and an emotion intensity, For example, with reference to shown in Fig. 2, semantic sentiment analysis module 102 starts to carry out text to be analyzed after text to be analyzed is received Sexy analysis, and commendation, derogatory sense or objective feeling polarities are drawn, draw commendation rank or derogatory sense rank afterwards again;
As the Client Enterprise relevant information major part that network data excavation module 101 is collected from network is all several pieces Section or simple sentence.So Warning System mainly adopts sentence level feelings after the loan based on semantic sentiment analysis of the present invention Sense analysis is analyzed and is classified to the Emotional Factors of information.It is shown in Figure 3, using the sentiment analysis of sentence level firstly the need of structure Emotion sentence grader is built, corpus are carried out with pretreatment (participle, part-of-speech tagging, the identification of name body and subordinate sentence etc.), and then Affective characteristicses are extracted, emotion classifiers are trained, sentence feeling polarities are then predicted.
Total module 103 is analyzed, for obtaining feeling polarities K and emotion intensity M, and is generated according to the source of relevant information Feeling polarities K values and emotion intensity M value, calculate safety factor P and overall safety factor successively according to predetermined formula afterwards W;Shown in Figure 4, specifically the person used in total module 103 is analyzed can pre-define the K when feeling polarities are derogatory sense and be Negative value, during commendation K be on the occasion of.When K is negative value, the occurrence of K is determined by the source of relevant information, for example:Work as relevant information The value for coming from k when government department etc. compares on authoritative website is -3;When relevant information comes from e-commerce website the value of k for- 2;When relevant information comes from social platform, k is -1.When K be on the occasion of when, the advertisement putting situation of the occurrence of K by Client Enterprise And the property of Client Enterprise is determining, for example:When Client Enterprise is electric business website, during the enterprise of type such as Internet service, K Value be 0.5;When Client Enterprise be food and drink, retail etc. can carry out K during the traditional industries of a certain degree of Internet publicity Value is 1;When the value that Client Enterprise is K when traditional manufacture etc. associates little conventional industries with the Internet is 2.Wherein, Emotion intensity M by semantic sentiment analysis module 102 by analyze the emotion intensity rank of word, sentence comprehensive emotion intensity come Obtain, i.e., different emotion intensity rank, one digital value of comprehensive emotion intensity correspondence of sentence, this digital value can be prior It is defined, so when data are entered analyzes total module 103, emotion intensity M has been determined.
Just can calculate reliable according to predetermined formula after determining feeling polarities K values and emotion intensity M value by the way FACTOR P, predetermined formula can be:P=K*M, user can also set other formula according to practical situation, by safety factor P just can be quantitative the reliability of Client Enterprise that embodied of the current relevant information of measurement.Afterwards to all relevant information meters The safety factor p for drawing is added up, and has just obtained the overall safety factor W, i.e. W=P of Client Enterprise1+P2+P3+P4+P5 +……+Pn, P here1、P2、P3、……PnIt is the corresponding safety factor of different relevant informations respectively, when the totality of Client Enterprise When safety factor W is less than warning value, user interactive module 104 will give a warning, and key monitoring totality safety factor W be less than The Client Enterprise of warning value, and the information such as company information, the negative report collected are issued related personnel or mechanism in the lump.
User interactive module 104, for giving a warning when overall safety factor W is less than warning value, includes one in which The management module of B/S frameworks and a warning module.Management module is mainly used in Client Enterprise Data Enter, information search scope Arrange, early warning range is arranged, checks the work such as Client Enterprise state.Warning module may be mounted at the computer of bank clerk Middle as a background service, when abnormal with the presence of Client Enterprise, warning module can give a warning, and provide and client enterprise For reference, warning will not before bank clerk is made to client unit and investigates and give a response for some related information of industry Disappear, it is ensured that problem Client Enterprise is effectively investigated.

Claims (7)

1. Warning System after a kind of loan based on semantic sentiment analysis, it is characterised in that the system includes:
Network data excavation module, for the relevant information for collecting Client Enterprise from network, the relevant information includes following One or several:The news related to Client Enterprise, comment, microblogging, report, complaint;
Semantic sentiment analysis module, goes forward side by side market sense component analyses for receiving the relevant information, generates feeling polarities K and feelings Sense intensity M;
Analyze total module, for obtaining the feeling polarities K and emotion intensity M, and according to the relevant information come Source generates feeling polarities K values and emotion intensity M value, and calculating safety factor P successively according to predetermined formula afterwards can with totally By coefficient W, the predetermined formula for calculating the safety factor P is:P=K*M, calculates the predetermined formula of the overall safety factor W For:W=P1+P2+P3+P4+P5+……+Pn, wherein P1、P2、P3、P4、P5、……PnThe different relevant informations are corresponded to respectively Safety factor;
User interactive module, for giving a warning when the overall safety factor W is less than warning value.
2. Warning System after the loan based on semantic sentiment analysis according to claim 1, it is characterised in that:The net Network data-mining module collects the relevant information of Client Enterprise from network using web crawlers.
3. Warning System after the loan based on semantic sentiment analysis according to claim 1, it is characterised in that:The net Network data-mining module collects the relevant information of Client Enterprise from network using focused crawler.
4. Warning System after the loan based on semantic sentiment analysis according to claim 1, it is characterised in that:Institute's predicate Adopted sentiment analysis module carries out emotion component analyses to the relevant information using sentence level sentiment analysis.
5. Warning System after the loan based on semantic sentiment analysis according to claim 1, it is characterised in that:The use Family interactive module includes:
Administrative unit, arranges for Client Enterprise Data Enter, the setting of information search scope, early warning range and checks Client Enterprise State.
6. Warning System after the loan based on semantic sentiment analysis according to claim 5, it is characterised in that:The pipe Management system of the reason unit for B/S frameworks.
7. Warning System after the loan based on semantic sentiment analysis according to claim 1, it is characterised in that:The use Family interactive module includes:
Prewarning unit, for giving a warning when the overall safety factor W is less than warning value.
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CN104616198B (en) * 2015-02-12 2018-01-26 哈尔滨工业大学 A kind of P2P network loan Risk Forecast Systems based on text analyzing
CN106530127B (en) * 2016-11-09 2023-07-14 国网江苏省电力公司南京供电公司 Customer complaint early warning monitoring analysis system based on text mining technology
TWI719246B (en) * 2017-08-29 2021-02-21 彰化商業銀行股份有限公司 Enterprise customer intelligent risk control system
CN108197178A (en) * 2017-12-22 2018-06-22 国云科技股份有限公司 A kind of business risk appraisal procedure
CN108229806A (en) * 2017-12-27 2018-06-29 中国银行股份有限公司 A kind of method and system for analyzing business risk
CN108062423B (en) * 2018-01-24 2019-04-19 北京百度网讯科技有限公司 Information-pushing method and device
CN110443236B (en) * 2019-08-06 2022-04-29 中国工商银行股份有限公司 Method and device for extracting essential information of post-loan documents
CN115659995B (en) * 2022-12-30 2023-05-23 荣耀终端有限公司 Text emotion analysis method and device

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