CN103869945A - Information interaction method, information interaction device and electronic device - Google Patents

Information interaction method, information interaction device and electronic device Download PDF

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Publication number
CN103869945A
CN103869945A CN201210545894.3A CN201210545894A CN103869945A CN 103869945 A CN103869945 A CN 103869945A CN 201210545894 A CN201210545894 A CN 201210545894A CN 103869945 A CN103869945 A CN 103869945A
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Prior art keywords
mutual
user
database
alerting signal
feedback information
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CN201210545894.3A
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Chinese (zh)
Inventor
张诗航
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Lenovo Beijing Ltd
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Lenovo Beijing Ltd
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Priority to CN201210545894.3A priority Critical patent/CN103869945A/en
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Abstract

An embodiment of the invention provides an information interaction method, an information interaction device and an electronic device. Before interactive information is transmitted, an interactive reminding signal is firstly transmitted, a first database is queried according to feedback information of a user for the interactive reminding signal, whether data are interacted or not is judged, the interactive information is transmitted if interaction is judged, the feedback information of the user and the first database are referred in the interaction process, interaction is performed if the fact that the user pays close attention to interaction is determined, so that the user can receive the interactive information, and invalid interaction is avoided.

Description

A kind of information interacting method and device, electronic equipment
Technical field
The present invention relates to automation field, relate in particular to a kind of information interacting method and device, electronic equipment.
Background technology
Along with the application of robot is increasingly extensive, robot and user's information interaction is also more and more, when existing robot need to be with user interactions, send interactive information with voice or action to user, if now user's notice is not paid close attention to robot, may not receive interactive information, as can be seen here, existing robot interactive method likely produces invalid mutual.
Summary of the invention
In view of this, the embodiment of the present invention provides a kind of information interacting method and device, electronic equipment, and object is to solve the invalid mutual problem that existing robot interactive method causes.
To achieve these goals, the embodiment of the present invention provides following technical scheme:
A kind of information interacting method, is applied to electronic equipment, comprising:
Send mutual alerting signal;
Obtain the feedback information of user to described mutual alerting signal;
According to described feedback information, inquiry the first database, judges whether mutual;
If judgement is mutual, send interactive information to described user.
Preferably, described mutual alerting signal at least comprises following one:
Voice signal;
Photosignal;
Actuating signal.
Preferably, described in, obtaining user comprises the feedback information of described mutual alerting signal:
The status data of user after described mutual alerting signal is sent in collection;
According to described status data, determine user's feedback information.
Preferably, described status data at least comprises following one:
Action data;
Speech data;
Facial feature data.
Preferably, in described the first database, specifically comprise:
Carry out mutual rule according to described feedback information.
Preferably, the acquisition process of described the first database at least comprises following one:
Create according to historical reciprocal process;
Receive and store predefined the first database.
Preferably, described method also comprises:
Described feedback information is stored in described the first database, set up rules of interaction.
Preferably, described send mutual alerting signal before, also comprise:
Gather user's current behavior feature;
According to described user's current behavior feature, inquire about the second database, determine the transmission parameter of mutual alerting signal.
Preferably, described method also comprises:
If judge not alternately, in the time meeting default condition, again send mutual alerting signal.
A kind of information interactive device, is applied to electronic equipment, comprising:
Signal transmitting module, for sending mutual alerting signal;
Acquisition module, for obtaining the feedback information of user to described mutual alerting signal;
Judge module, for according to described feedback information, inquires about the first database, judges whether mutual;
Interactive module, if mutual for judgement, sends interactive information to described user.
Preferably, described acquisition module comprises:
Status data collecting unit, for gathering the status data that sends user after described mutual alerting signal;
Determining unit, for according to described status data, determines user's feedback information.
Preferably, described device also comprises:
The first database acquisition module, for creating described the first database according to historical reciprocal process; Or, receive and store predefined the first database.
Preferably, described device also comprises:
The first database update module, for described feedback information being stored into described the first database, sets up rules of interaction.
Preferably, described device also comprises:
Signal parameter determination module, for gathering user's current behavior feature, and the described user's of foundation current behavior feature, inquire about the second database, determine the transmission parameter of mutual alerting signal.
Preferably, described device also comprises:
Control module, if not mutual for described judge module judgement, in the time meeting default condition, control described signal transmitting module and again sends mutual alerting signal.
A kind of electronic equipment, comprising:
Input-output unit, for sending mutual alerting signal, and obtains the feedback information of user to described mutual alerting signal;
Processor, for according to described feedback information, inquires about the first database, judges whether alternately, if judgement is mutual, to send interactive information to described user.
The information interacting method that the embodiment of the present invention provides and device, electronic equipment, before sending interactive information, first send mutual alerting signal, and according to user the feedback information to mutual alerting signal, inquire about the first database, judge whether mutual, if judgement is mutual, send again interactive information, due to feedback information and the first database with reference to user in reciprocal process, if determine that user's notice concern is mutual, carry out mutual, therefore, can guarantee that user receives interactive information, thereby avoid invalid mutual.
Brief description of the drawings
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, to the accompanying drawing of required use in embodiment or description of the Prior Art be briefly described below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, do not paying under the prerequisite of creative work, can also obtain according to these accompanying drawings other accompanying drawing.
Fig. 1 is the process flow diagram of the disclosed a kind of information interacting method of the embodiment of the present invention;
Fig. 2 is the process flow diagram of disclosed another information interacting method of the embodiment of the present invention;
Fig. 3 is the process flow diagram of disclosed another information interacting method of the embodiment of the present invention;
Fig. 4 is the process flow diagram of disclosed another information interacting method of the embodiment of the present invention;
Fig. 5 is the structural representation of the disclosed a kind of information interactive device of the embodiment of the present invention;
Fig. 6 is the structural representation of disclosed another information interactive device of the embodiment of the present invention;
Fig. 7 is the structural representation of disclosed another information interactive device of the embodiment of the present invention;
Fig. 8 is the structural representation of disclosed another information interactive device of the embodiment of the present invention;
Fig. 9 is the structural representation of the disclosed a kind of electronic equipment of the embodiment of the present invention.
Embodiment
The embodiment of the invention discloses a kind of information interacting method and device, electronic equipment, when object is to avoid electronic equipment and user interactions, the invalid mutual problem producing because user does not receive interactive information, its core inventive point is, with user interactions before, first send mutual alerting signal, feedback information according to user to mutual alerting signal, inquire about the first database, judge whether mutual, can be mutual if judged, send again interactive information, thereby ensure to send again interactive signal on the basis of notice that obtains user, avoid invalid mutual.
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is clearly and completely described, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiment.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtaining under creative work prerequisite, belong to the scope of protection of the invention.
The embodiment of the invention discloses a kind of information interacting method, be applied to electronic equipment as shown in Figure 1, comprising:
S101: send mutual alerting signal;
In the present embodiment, mutual alerting signal refers to the signal that is about to carry out information interaction for reminding user, and object is to obtain user's notice.
S102: obtain the feedback information of user to described mutual alerting signal;
Wherein, user is the status data that user presents in the time receiving mutual alerting signal to the feedback information of mutual alerting signal, can comprise following at least one: action data, speech data, facial feature data, for example, when user is in the time receiving mutual alerting signal, make the gesture of " OK ", or, voice " good " sent, or, smile, or, action, voice or face reaction be there is no.That is to say, electronic equipment sends after mutual alerting signal, and the user's who obtains status data can be served as feedback information.
In the present embodiment, can obtain by gathering the modes such as image, video, audio frequency user's feedback information, for example, gather user's image, collection user's voice etc.
S103: according to described feedback information, inquiry the first database, judges whether mutual;
In the present embodiment, the first database comprises that the described feedback information of foundation carries out mutual rule, and for example, voice " OK " are mutual corresponding with judgement, and " shaking the head " is mutual corresponding with judgement.
Described the first database can for electronic equipment receive by predefined the first database of user, can be also electronic equipment according to the first database of historical reciprocal process establishment.
In this step, electronic equipment, by inquiry the first database, determines currently whether can send interactive information, is equivalent to electronic equipment according to feedback information, understands user's intention, judges according to user's intention.
S104: if judgement is mutual, send interactive information to described user.
Information interacting method described in the embodiment of the present invention, before sending interactive information, electronic equipment first sends mutual alerting signal, and according to the user that obtains the feedback information to mutual alerting signal, whether " understanding " user wishes alternately, if user wishes alternately, send interactive information, and existing exchange method, electronic equipment is during by mutual demand, can directly send interactive information, compared with existing exchange method, method described in the present embodiment, can after the attention of obtaining user, send again interactive information, thereby avoid user not receive interactive information and cause invalid mutual, simultaneously, after the agreement of obtaining user, carry out again mutual, can also avoid bothering user, thereby promote user's experience.
Disclosed another information interacting method of the embodiment of the present invention, be applied to can with the intelligent electronic device of user interactions, for example robot, as shown in Figure 2, described method comprises:
S201: send mutual alerting signal;
Mutual alerting signal at least comprises following one:
Voice signal;
Photosignal;
Actuating signal.
For example, electronic equipment sends voice " hello ", or electronic equipment makes the action of " waving ", or, in sending voice " hello ", make the action of " waving ".
S202: obtain the status data that sends user after described mutual alerting signal;
S203: according to described status data, determine user's feedback information.
As previously mentioned, user's status data is at least the one in user's action, facial characteristics, voice, and status data need to obtain with the form of image, video or audio frequency, therefore, obtaining after user's status data, need to be according to status data, analyze user's feedback information
For example: in the time collecting audio frequency " good ", the feedback information of determining user is voice " good ", and when collecting after user's image, can carry out recognition of face to described image, identifies user's expression " smile ".
S204: according to described feedback information, inquiry the first database, judges whether alternately, if so, carries out S205, if not, carries out S206;
In described the first database, can specifically comprise according to described feedback information and carry out mutual rule, if it is corresponding mutual that rule shows feedback information, judge mutual, if rule shows that feedback information correspondence is not mutual, judgement is not mutual, as can be seen here, described the first database can be seen " social general knowledge " storehouse as, electronic equipment is inquired about the first database, can send interactive information thereby can obtain in which kind of situation, to meet " etiquette ".
S205: send interactive information to described user;
S206: in the time meeting default condition, again send mutual alerting signal.
In the present embodiment, default condition can be at least following a kind of: through the default time, or, receive user's interactive instruction.
Taking robot and user interactions as example, the method described in the present embodiment is given an example below:
Robot sends voice " hello " to user and does the action of " waving " simultaneously, after sending mutual prompting instruction, robot gathers user's image, from the image collecting, carry out recognition of face, the expression of determining user is " smile ", and inquiry the first database obtains expression " smile " with corresponding alternately, judging can be mutual, sends interactive information to user.
Again for example, robot sends " hello " afterwards to user, gather user's action by video acquisition device, after the video collecting is analyzed, determine that user is in the action of doing " shaking the head ", inquiry the first database, determine that " shaking the head " correspondence is not mutual, judgement is not mutual, waits for after the default time, again sends mutual alerting signal.
Information interacting method described in the present embodiment, electronic equipment can be to the user's who obtains status data, determine user's feedback information, be that electronic equipment can " be understood " reaction of user to mutual alerting signal, after user agrees to alternately, carry out again mutual, so, electronic equipment with user mutual in used " social etiquette ", thereby can carry out more effective mutual with user.
Disclosed another information interacting method of the embodiment of the present invention, is applied to electronic equipment, as shown in Figure 3, comprising:
S301: obtain the first database;
In the present embodiment, can create the first database according to historical reciprocal process by electronic equipment, so-called historical reciprocal process refers to the reciprocal process that electronic equipment and user carried out, be that the experience of the mutual accumulation of history is created as the first database by electronic equipment, also can receive and store predefined the first database by user by electronic equipment.No matter obtain manner how, in the first database obtaining, include according to described feedback information and carry out mutual rule.
S302: send mutual alerting signal;
In the present embodiment, the order of S301 and S302 can be exchanged, and does not limit.
S303: obtain the feedback information of user to described mutual alerting signal;
S304: according to described feedback information, inquiry the first database, judges whether mutual;
If feedback information is with corresponding alternately in rule, illustrate that customer's approval is mutual, if feedback information is with not mutual corresponding, even if illustrate that user notices mutual alerting signal, but user does not approve alternately.
S305: if judgement is mutual, send interactive information to described user;
S306: described user is stored in described the first database the feedback information of described mutual alerting signal.
Wherein, S306 also can carry out before S304 or before S305, does not limit here.
Feedback information is stored in described the first database, and object is the experience in this reciprocal process to store, so that instruct follow-up reciprocal process.
For example: robot sends mutual alerting signal to user, obtain user's feedback information " smile ", after carrying out alternately, user's feedback information " smile " is stored in the first database, because " smile " is with corresponding alternately, therefore,, in the time running into identical feedback information, the first database is inquired about by robot can obtain carrying out mutual judged result again.
Information interacting method described in the present embodiment, the field feedback obtaining is added in the first database, be that electronic equipment determines whether alternately according to the first database, can carry out again mutual feedback information stores in the first database, in judging according to experience, improve experience, therefore, improved the accuracy to mutual judgement.
Disclosed another information interacting method of the embodiment of the present invention, as shown in Figure 4, comprising:
S401: the current behavior feature that gathers user;
S402: according to described current behavior feature, inquire about the second database, determine the transmission parameter of mutual alerting signal;
In the present embodiment, the second database comprises the rule that sends mutual alerting signal according to user's behavioural characteristic.
Wherein, the transmission parameter of mutual alerting signal can preferably include: the transmission opportunity of mutual alerting signal, and send mode etc.For example, mutual alerting signal form with voice in the time that user does not move sends.
S403: send mutual alerting signal;
S404: obtain the feedback information of user to described mutual alerting signal;
S405: according to described feedback information, inquiry the first database, judges whether mutual;
Wherein, the first database and the second database can be same database, can be also different databases.
S406: if judgement is mutual, send interactive information to described user.
Information interacting method described in the present embodiment, obtain the transmission parameter of mutual alerting signal according to the second database, after sending mutual alerting signal, inquire about the first database, judge whether to carry out alternately, to this shows, electronic equipment is when to user's transmitted signal or interactive information, all first user's state is analyzed, to accomplish bothering user on suitable opportunity, or sent information to user.Therefore, make more approaching alternately of electronic equipment and user interpersonal mutual, thereby can make user obtain good experience.
Embodiment is corresponding with said method, the embodiment of the invention also discloses a kind of information interactive device, is applied to electronic equipment, as shown in Figure 5, comprising:
Signal transmitting module 501, for sending mutual alerting signal;
Acquisition module 502, for obtaining the feedback information of user to described mutual alerting signal;
Judge module 503, for according to described feedback information, inquires about the first database, judges whether mutual;
Interactive module 504, if mutual for judgement, sends interactive information to described user.
The process that information interactive device described in the present embodiment and user carry out information interaction specifically comprises:
Signal transmitting module 501 is sent mutual alerting signal to user, acquisition module 502 obtains the feedback information of user to described mutual alerting signal, judge module 503 is according to user's feedback information, inquire about the first database, judge whether mutual, if judge that interactive module 504 sends interactive information to user alternately.
Information interactive device described in the present embodiment, carry out information interaction for electronic equipment and user, unlike the prior art, device described in the present embodiment, before sending interactive information to user, first send mutual alerting signal to user, reminding user electronic equipment wants to send interactive information, and obtain the feedback information of user for interactive signal, undertaken when mutual by inquiring about the first database judgement, then send interactive information, therefore, not only can avoid invalid mutual, and can also improve user's interactive experience.
Disclosed another information interactive device of the embodiment of the present invention, is applied to electronic equipment, as shown in Figure 6, comprising:
Signal transmitting module 601, for sending mutual alerting signal;
Status data collecting unit 602, for gathering the status data that sends user after described mutual alerting signal;
Determining unit 603, for according to described status data, determines user's feedback information.
Judge module 604, for according to described feedback information, inquires about the first database, judges whether mutual;
Interactive module 605, if mutual for judgement, sends interactive information to described user.
Compared with above-described embodiment, the information interactive device described in the present embodiment comprises status data collecting unit and determining unit, can determine according to the user's who collects status data user's feedback information.
Disclosed another information interactive device of the embodiment of the present invention, as shown in Figure 7, comprising:
The first database acquisition module 701, for creating described the first database according to historical reciprocal process; Or, receive and store predefined the first database;
Signal transmitting module 702, for sending mutual alerting signal;
Acquisition module 703, for obtaining the feedback information of user to described mutual alerting signal;
Judge module 704, for according to described feedback information, inquires about the first database, judges whether mutual;
Interactive module 705, if mutual for judgement, sends interactive information to described user;
The first database update module 706, for described feedback information being stored into described the first database, sets up rules of interaction.
Information interactive device described in the present embodiment, knows that by the first database obtaining judge module judges, and, this feedback information is stored in the first database and sets up rules of interaction, thereby make the judgement mutual to whether more accurate.
Disclosed another information interactive device of the embodiment of the present invention, as shown in Figure 8, comprising:
Signal parameter determination module 801, for gathering user's current behavior feature, and the described user's of foundation current behavior feature, inquire about the second database, determine the transmission parameter of mutual alerting signal;
Signal transmitting module 802, for sending mutual alerting signal;
Acquisition module 803, for obtaining the feedback information of user to described mutual alerting signal;
Judge module 804, for according to described feedback information, inquires about the first database, judges whether mutual;
Interactive module 805, if mutual for judgement, sends interactive information to described user;
Control module 806, if not mutual for described judge module judgement, in the time meeting default condition, control described signal transmitting module and again sends mutual alerting signal.
Information interactive device described in the present embodiment, before sending mutual alerting signal, first determine the transmission parameter of alerting signal according to the current behavior of user, and, do not carry out when mutual if judged, control module control signal sending module sends mutual alerting signal again, as can be seen here, the device described in the present embodiment, makes electronic equipment carrying out when mutual with user, possess " etiquette ", thereby can promote user's interactive experience.
The embodiment of the invention also discloses a kind of electronic equipment, as shown in Figure 9.Comprise:
Input-output unit 901, for sending mutual alerting signal, and obtains the feedback information of user to described mutual alerting signal;
Processor 902, for according to described feedback information, inquires about the first database, judges whether alternately, if judgement is mutual, to send interactive information to described user.
Electronic equipment described in the present embodiment can be robot, also can for other can with the electronic equipment of user interactions.
If the function described in the present embodiment method realizes and during as production marketing independently or use, can be stored in a computing equipment read/write memory medium using the form of SFU software functional unit.Based on such understanding, the part that the embodiment of the present invention contributes to prior art or the part of this technical scheme can embody with the form of software product, this software product is stored in a storage medium, comprise that some instructions (can be personal computers in order to make a computing equipment, server, mobile computing device or the network equipment etc.) carry out all or part of step of method described in each embodiment of the present invention.And aforesaid storage medium comprises: various media that can be program code stored such as USB flash disk, portable hard drive, ROM (read-only memory) (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic disc or CDs.
In this instructions, each embodiment adopts the mode of going forward one by one to describe, and what each embodiment stressed is and the difference of other embodiment, between each embodiment same or similar part mutually referring to.
To the above-mentioned explanation of the disclosed embodiments, make professional and technical personnel in the field can realize or use the present invention.To be apparent for those skilled in the art to the multiple amendment of these embodiment, General Principle as defined herein can, in the situation that not departing from the spirit or scope of the present invention, realize in other embodiments.Therefore, the present invention will can not be restricted to these embodiment shown in this article, but will meet the widest scope consistent with principle disclosed herein and features of novelty.

Claims (16)

1. an information interacting method, is characterized in that, is applied to electronic equipment, comprising:
Send mutual alerting signal;
Obtain the feedback information of user to described mutual alerting signal;
According to described feedback information, inquiry the first database, judges whether mutual;
If judgement is mutual, send interactive information to described user.
2. method according to claim 1, is characterized in that, described mutual alerting signal at least comprises following one:
Voice signal;
Photosignal;
Actuating signal.
3. method according to claim 1, is characterized in that, described in obtain user the feedback information of described mutual alerting signal comprised:
The status data of user after described mutual alerting signal is sent in collection;
According to described status data, determine user's feedback information.
4. method according to claim 3, is characterized in that, described status data at least comprises following one:
Action data;
Speech data;
Facial feature data.
5. method according to claim 1, is characterized in that, in described the first database, specifically comprises:
Carry out mutual rule according to described feedback information.
6. method according to claim 5, is characterized in that, the acquisition process of described the first database at least comprises following one:
Create according to historical reciprocal process;
Receive and store predefined the first database.
7. according to the method described in claim 5 or 6, it is characterized in that, also comprise:
Described feedback information is stored in described the first database, set up rules of interaction.
8. according to the method described in claim 5 or 6, it is characterized in that, described send mutual alerting signal before, also comprise:
Gather user's current behavior feature;
According to described user's current behavior feature, inquire about the second database, determine the transmission parameter of mutual alerting signal.
9. method according to claim 1, is characterized in that, also comprises:
If judge not alternately, in the time meeting default condition, again send mutual alerting signal.
10. an information interactive device, is characterized in that, is applied to electronic equipment, comprising:
Signal transmitting module, for sending mutual alerting signal;
Acquisition module, for obtaining the feedback information of user to described mutual alerting signal;
Judge module, for according to described feedback information, inquires about the first database, judges whether mutual;
Interactive module, if mutual for judgement, sends interactive information to described user.
11. devices according to claim 10, is characterized in that, described acquisition module comprises:
Status data collecting unit, for gathering the status data that sends user after described mutual alerting signal;
Determining unit, for according to described status data, determines user's feedback information.
12. devices according to claim 10, is characterized in that, also comprise:
The first database acquisition module, for creating described the first database according to historical reciprocal process; Or, receive and store predefined the first database.
13. devices according to claim 10, is characterized in that, also comprise:
The first database update module, for described feedback information being stored into described the first database, sets up rules of interaction.
14. devices according to claim 10, is characterized in that, also comprise:
Signal parameter determination module, for gathering user's current behavior feature, and the described user's of foundation current behavior feature, inquire about the second database, determine the transmission parameter of mutual alerting signal.
15. devices according to claim 10, is characterized in that, also comprise:
Control module, if not mutual for described judge module judgement, in the time meeting default condition, control described signal transmitting module and again sends mutual alerting signal.
16. 1 kinds of electronic equipments, is characterized in that, comprising:
Input-output unit, for sending mutual alerting signal, and obtains the feedback information of user to described mutual alerting signal;
Processor, for according to described feedback information, inquires about the first database, judges whether alternately, if judgement is mutual, to send interactive information to described user.
CN201210545894.3A 2012-12-14 2012-12-14 Information interaction method, information interaction device and electronic device Pending CN103869945A (en)

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CN112199002A (en) * 2020-09-30 2021-01-08 完美鲲鹏(北京)动漫科技有限公司 Interaction method and device based on virtual role, storage medium and computer equipment
CN112199002B (en) * 2020-09-30 2021-09-28 完美鲲鹏(北京)动漫科技有限公司 Interaction method and device based on virtual role, storage medium and computer equipment
CN112560766A (en) * 2020-12-24 2021-03-26 珠海格力智能装备有限公司 Signal processing method and device

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Application publication date: 20140618