CN103856368B - A kind of method and system of monitoring programme - Google Patents
A kind of method and system of monitoring programme Download PDFInfo
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- CN103856368B CN103856368B CN201310386636.XA CN201310386636A CN103856368B CN 103856368 B CN103856368 B CN 103856368B CN 201310386636 A CN201310386636 A CN 201310386636A CN 103856368 B CN103856368 B CN 103856368B
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Abstract
The embodiment of the present application discloses a kind of method and system of monitoring programme；Wherein, this method includes：When client executing program down operation, if failed download, program failed download information is sent to server；And/or when client executing program installation operation, if install failure, program install failure information is sent to server；And/or operated when client executing program is run, there is exception if there is operation, then send program operation exception information to server；Failure that server is sent according to client or exception information statistics program failed download quantity, program install failure quantity, program operation exception client terminal quantity in one or more；According to the comparison result of above-mentioned counted quantity and corresponding predetermined threshold value, respective handling is carried out to described program.Using the method and system of the embodiment of the present application, influence of the program of the failed download or install failure for client can be effectively reduced, greatly reduces the error probability of client.
Description
Present patent application is the applying date on June 27th, 2011, application No. is " 201110175595.0 ", invention names
A kind of referred to as divisional application of the Chinese invention patent application of " method and system of monitoring programme ".
Technical field
This application involves field of computer technology, more particularly to a kind of method and system of monitoring programme.
Background technology
In the various application processes of current computer, various operating systems in a network can be usually found, using journey
Sequence etc. there are problem or loophole, and these problems or loophole can make user interfered when using operating system or program or
Person causes program to be unable to normal use or leads to the reduction of program safety performance.
In the prior art, the special website of some operating systems or application program can regularly publish the journey in a period of time
Sequence, however, inventor has found in the research process to the prior art, the program of special website publication is often deposited in the prior art
It can not be installed after client can not be downloaded, be downloaded or abnormal situation occurs in program operation, and if such case cannot
It finds in time and makes respective handling, the inconvenient for use of client may be caused or computer system or application program are formed
Serious threat in addition can sometimes cause client operating system program occur mistake or crash phenomena such as, directly
Influence the normal operation of client.
Invention content
The embodiment of the present application provides a kind of method and system of monitoring programme, with solve in the prior art due to program without
Method download or installation caused by client there are the problem of.
In order to solve the above-mentioned technical problem, the embodiment of the present application discloses following technical solution：
A kind of method of monitoring programme, applied to program publication special website, including：
When client executing program down operation, if failed download, program failed download information is sent to server；
And/or when client executing program installation operation, if install failure, program install failure information is sent to server；
And/or operated when client executing program is run, if exception occurs in operation, program operation exception letter is sent to server
Breath；Wherein, the program down operation of the client executing includes：The special website that the client is issued from program downloads institute
State program;Wherein, judge whether described program is downloaded successfully to include：Program download link address is obtained, if the program is downloaded
Chained address can not access, then show program failed download；Otherwise, program download link address is accessed, if the program obtained
File can not open, decompress or file format None- identified, then shows program failed download；
Judge whether the mode of operation exception includes described program：It is different to judge whether described program runs using stack information
Often；And/or using system the daily record that reports an error judge described program whether operation exception；And/or it is shared by program by checking
Unite resource whether be more than threshold decision program whether operation exception；
The failure or exception information statistics program failed download quantity, program install failure that server is sent according to client
Quantity, program operation exception client terminal quantity in one or more；As one in above-mentioned counted quantity or
It is multiple be higher than corresponding predetermined threshold value when, to described program carry out respective handling;
Wherein, corresponding processing is carried out to described program to include：
When the client terminal quantity of program operation exception is higher than predetermined threshold value, server notice is not downloaded under client pause
Carry described program or notice do not install client pause installation described program or notice do not install client to described program into
Row delete operation or notice have installed client and unloading operation are carried out to described program or notifies to have installed client to described
Program is replaced or covers operation or advising process operation exception client carries out updating operation.
Preferably, it further includes：
When client downloads successfully described program, sent to server and download successful information；And/or work as client
When installing successfully to described program, installation successful information is sent to server；And/or when client runs just described program
Chang Shi sends normal operation information to server.
Preferably, server is downloaded natural rate of interest, program installation natural rate of interest, program according to obtained information statistical program and is transported
One or more in row natural rate of interest, and when one or more of above-mentioned natural rate of interest is less than corresponding predetermined threshold value, to institute
It states program and carries out respective handling.
Preferably, the statistics is counted including server by set, wherein attribute of the set by client
Client is divided；And according to the statistical result in the set, by server or client to described in the set
Program carries out respective handling.
Preferably, the set includes the affiliated software environment set of client, the affiliated hardware configuration set of client, visitor
The affiliated region set in family end.
Preferably, the program down operation of the client executing includes：The client is issued from server or program
Special website download described program.
Preferably, judge whether described program installs success in the following manner：
Judge whether described program installs success using the key value information in registration table；
And/or judge whether the program installs success using the relevant information for having downloaded program.
Preferably, when program install failure quantity is higher than predetermined threshold value, corresponding processing is carried out to described program and is included：
Server notice does not download client pause and downloads described program or notify not installing described in client pause installation
Program or notice do not install client and delete operation are carried out to described program or install failure client is notified to be updated behaviour
Make or notice install failure client carries out updating operation.
Preferably, before the client executing program down operation, the server obtains program.
Preferably, the mode of the server acquisition program includes：
The program publication page is periodically flushed using third party's tool；
When the described program publication page, whether there are during fresh information, judge in the new information comprising program update chain
It connects；Refresh operation is performed if it is not, then returning；Otherwise,
Described program more new link is accessed, downloads and captures described program file.
Preferably, the program includes application software or loophole patch.
A kind of system for realizing monitoring programme, applied to program publication special website, including：Client and server；
Wherein, the client is used to, when client executing program down operation, if failed download, send under program to server
Carry failure information；And/or when client executing program installation operation, if install failure, program installation is sent to server
Failure information；And/or operated when client executing program is run, if exception occurs in operation, program fortune is sent to server
Row exception information；Wherein, the program down operation of the client executing includes：The special net that the client is issued from program
It stands and downloads described program;
The client includes：The acquisition module of program download link address is obtained, if what the acquisition module was got
Program download link address can not access, then show described program failed download；
The access modules of program download link address are accessed, if the access modules access the program obtained after described address
File can not open, decompress or file format None- identified, then shows described program failed download；
Third judgment module, for using stack information judge described program whether operation exception；
4th judgment module, for using the daily record that reports an error of system judge described program whether operation exception；
5th judgment module, for by checking whether system resource shared by program run more than threshold decision program
It is abnormal；
The server is used to issue program to the client, and receives the program failed download that the client is sent
One or more in information, program install failure information or program operation exception information；When in above-mentioned counted quantity
One or more be higher than corresponding predetermined threshold value when, to described program carry out respective handling;
Wherein, the server is additionally operable to when the client terminal quantity of program operation exception is higher than predetermined threshold value, server
Notice does not download client pause and downloads described program or notify not installing client pause installation described program or notice not
Installation client to described program carry out delete operation or notice installed client to described program carry out unloading operation or
Notice installed client described program is replaced or cover operate or advising process operation exception client rise
Grade operation.
Preferably, the client is additionally operable to when client downloads successfully described program, under server transmission
Carry successful information；And/or when client installs successfully described program, installation successful information is sent to server；And/or
When client is to described program normal operation, normal operation information is sent to server.
The server is additionally operable to server and downloads natural rate of interest, program installation normally according to obtained information statistical program
One or more in rate, program normal operation rate, and when one or more of above-mentioned natural rate of interest is less than accordingly default threshold
During value, respective handling is carried out to described program.
Preferably, the client includes：
First judgment module, for judging whether described program installs success using the key value information in registration table；Second
Judgment module, for judging whether the program installs success using the relevant information for having downloaded program.
Preferably, the server further includes：Obtain the acquiring unit of program.
As can be seen from the above-described embodiment, it is anti-to server after client downloads procedure failure in the embodiment of the present application
Failed download information is presented, when the backward server feedback install failure information of installation program of client failure or works as client-side program
During operation exception, operation exception information is sent to server, server is according to the failed download of the information statistical program received
Quantity, install failure quantity, the quantity of the client of program operation exception one or more of, then with it is corresponding preset
Threshold value is compared, and if above the predetermined threshold value, then respective handling is carried out to described program, so as to effectively reduce institute
Influence of the program of failed download or install failure for client is stated, greatly reduces the error probability of client.
Description of the drawings
In order to illustrate the technical solutions in the embodiments of the present application or in the prior art more clearly, to embodiment or it will show below
There is attached drawing needed in technology description to be briefly described, it should be apparent that, for those of ordinary skill in the art
Speech, without having to pay creative labor, can also be obtained according to these attached drawings other attached drawings.
Fig. 1 is a kind of flow diagram of the method for monitoring programme of the application；
Whether Fig. 2 downloads successful flow diagram for a kind of determining program of the method for monitoring programme of the application；
Fig. 3 is a kind of first embodiment flow chart of the method for monitoring programme of the application；
Fig. 4 is a kind of second embodiment flow diagram of the method for monitoring programme of the application；
Fig. 5 is the method flow schematic diagram that program is obtained in the application second embodiment；
Fig. 6 is the system structure schematic block diagram of the application monitoring programme.
Specific embodiment
The basic thought of the present invention is after client downloads procedure failure to server feedback failed download information, when
Installation program of client fails backward server feedback install failure information or when client-side program operation exception, to service
Device send operation exception information, server according to the failed download quantity of the information statistical program received, install failure quantity,
One or more of the quantity of the client of program operation exception, then it is compared with corresponding preset threshold value, if
Higher than the predetermined threshold value, then respective handling is carried out to described program, so as to effectively reduce the failed download or installation
Influence of the program of failure for client greatly reduces the error probability of client..
In order to which those skilled in the art is made to more fully understand the technical solution in the embodiment of the present application, and make the application real
Apply the above-mentioned purpose of example, feature and advantage can be more obvious understandable, below in conjunction with the accompanying drawings to technical side in the embodiment of the present application
Case is described in further detail.
It is a kind of flow diagram of the method for monitoring programme of the application referring to Fig. 1；
Step 50：When client executing program down operation, if failed download, send program to server and download mistake
Lose information；And/or when client executing program installation operation, if install failure, program install failure is sent to server
Information；And/or operated when client executing program is run, there is exception if there is operation, then send program fortune to server
Row exception information；
Wherein, the program includes application software and loophole patch, and application software such as Games Software, video playing is soft
Part etc., loophole patch is such as Games Software or the edition upgrading patch of operating system or error compensation patch.
Specifically, in practical operation, client can download program from server, the special website that can be also issued from program
It downloads, this is not especially limited herein；Wherein, whether determining program is downloaded and successfully be may be accomplished by, but not
This is confined to, as shown in Figure 2：
S111：Program download link address is obtained, if the program download link address can not access, is shown under program
Carry failure；Otherwise,
S112：Access program download link address, if the program file obtained can not open, decompress or file format without
Method identifies, then shows program failed download.
In addition, it may include but be not limited in the program failed download information that the user end to server is sent：Client
The IP address at end, physical address, the version number of the corresponding local program of program of failed download, program name information, program class
Type information, program level information, program issue date information, procedure bulletin URL（Universal Resource Locator,
Uniform resource locator）Information, the size information of program, program running parameter information, the version information of program, program description letter
Breath etc..
Specifically, whether any one in the following two kinds mode can be used in successful judgment mode for described program installation,
But not limited to this：
A：Judge whether described program installs success using the key value information in registration table；
For example, to determining program KB979099 whether installing engineering, first in the following items of registration table inquiry be
It is no to have the key assignments comprising KB979099：
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi on\
Component Based Servicing\Packages\
If the program is installed successfully, similar Package_for_ is certainly existed in the project of above-mentioned registration table
The register button of KB979099_RTM~31bf3856ad364e35~x86~~6.1.1.0 exists, and is described program in this key
Mount message；It can determine whether that described program has installed success with this, otherwise, show the program install failure.
B：Judge whether the program installs success using the relevant information for having downloaded program；
Specifically, can be judged using the fileversion number in the information for having downloaded program or filename etc.,
But not limited to this：Such as if this has downloaded program as more new procedures, effect is to make its corresponding application program update to version
This is 10.1.102.64；To judge whether the program installs success, then the version query under drive catalogue where the application program
This whether there is for the file of 10.1.102.64, if the file exists, can confirm that described program has been mounted to
Work(；Otherwise, show the program install failure.
It is worth noting that, also it may include but not in the program install failure information sent in the user end to server
It is confined to：The IP address of client, physical address, the version number of the corresponding local program of program of failed download, program name
Information, Program Type information, program level information, program issue date information, procedure bulletin URL（Universal
Resource Locator, uniform resource locator）Information, the size information of program, program running parameter information, the version of program
This information, program description information etc..
Specifically, any one in following three kinds of modes can be used in the whether abnormal judgment mode of described program operation,
But not limited to this：
C：Using stack information judge described program whether operation exception；
After exception occurs in program operation, for example blue screen or occur mistake after program operation a period of time and cannot open
Situation can all have relevant parameter one-to-one correspondence in system stack, institute is just can confirm that by tracking the corresponding relevant parameter of this program
Whether abnormal state program operation.
D：Using the daily record that reports an error judge described program whether operation exception；
Program run-time error can be recorded inside the daily record that reports an error of system, be checked just by the tracking to the daily record that reports an error
Can determining program whether operation exception.
E：By check system resource shared by program whether be more than threshold decision program whether operation exception.
Specifically, it can check whether system resource shared by relative program is more than threshold value by establishing a monitoring software
Come determining program whether operation exception, for example, when certain program is run, the memory source occupied causes always more than 80%s
System is slow, then it may determine that this program operation exception.
Step 60：The failure or exception information statistics program failed download quantity, program that server is sent according to client
Install failure quantity, program operation exception client terminal quantity in one or more；When in above-mentioned counted quantity
When one or more is higher than corresponding predetermined threshold value, respective handling is carried out to described program.
In practice, according to the program failed download information or program install failure information or operation exception of client transmission
Information, the server can count the total failed download number of described program and/or total install failure number and/or
Total operation exception number.
Information is obtained according to step 50, server is counted accordingly.For example, it is downloaded when step 50 only has sent program
Failure information, then then server is judged, if should with regard to statistics program failed download quantity according to predetermined threshold value
Carry out respective handling；
Alternatively, when step 50 only has sent program install failure information, then server is with regard to statistics program install failure
Then quantity is judged according to predetermined threshold value, if should carry out respective handling；
Alternatively, when step 50 only has sent program operation exception information, then server is with regard to statistics program operation exception
The quantity of client, is then judged according to predetermined threshold value, if should carry out respective handling；
Alternatively, when step 50 only has sent program failed download information and program install failure information, then server was both
It can be among statistics program failed download quantity and program install failure quantity one, can also both count, then
Whether respective handling should be carried out according to corresponding threshold decision.
Alternatively, when step 50 has sent program failed download information, program install failure information and program operation exception letter
Breath, then server can statistics program failed download quantity, program install failure quantity and program operation exception client
Quantity in one or more, whether respective handling then should be carried out according to respective threshold decision.
Wherein, the threshold value is generally set, for example work as service according to the number of the server result to be counted
Device only counts one in above-mentioned three quantity, then sets respective threshold just for the object of statistics；If statistics is multiple,
Corresponding threshold value is set separately for the object counted.For example, when only counting failed download quantity, threshold value can be set as
300, when failed download quantity has been more than 300, respective handling just is carried out to described program；
Or when statistics failed download quantity, the quantity of program install failure quantity and program operation exception client,
300 are can be set as the threshold value of failed download quantity, can be set as the threshold value of the quantity of program install failure
200,150 are can be set as the threshold value of the quantity of program operation exception client, when failed download quantity, program installation is lost
When losing one of those or several respectively higher than respective thresholds of the quantity of quantity and program operation exception client, it is possible to it
Carry out respective handling.
Certainly, those of ordinary skill in the art are it will be readily apparent that other situations can also similar process.
In practical applications, server can also be made to be counted by set, wherein attribute of the set by client
Client is divided；And according to statistical result in the set, respective handling is carried out to described program in the set.Described
Set includes the affiliated software border of client and gathers, for example windows, linux are exactly two software environment set, belonging to client
Hardware configuration set, for example be configured by video card, the set of memory configurations classification, the affiliated region set of client, such as North China
Gather in area.Certainly it can also include other kinds of set.And according to the statistical result in set, pass through clothes in the set
Business device or client carry out respective handling to described program.
For example, in practical applications, server can have multigroup, can also be carried for different zones with different servers
For service.In North China's set, counted by the server for managing north China Region, when the failed download of server statistics
One or more of client terminal quantity when being higher than respective threshold of amount, install failure amount, operation exception, then can by North China
Area's server carries out corresponding operating to corresponding program.
When the set that server is divided by the user of certain video card, in the user of this set, if some journey
The failed download amount of sequence, install failure amount, operation exception one or more of client terminal quantity when being higher than respective threshold, then
Respective handling, such as the client with certain video card carry out described program by server or client in this set
The game of certain ultra-large type is downloaded, but video card does not support this ultra-large type to play, then server can suspend with such video card
Client go to download such ultra-large type game either notice do not install such ultra-large type game client stop downloading or
Server notice do not install the game of such ultra-large type client stop installation or server actively stop at do not install it is such
The client of ultra-large type game is installed or server notice has been installed the client that such ultra-large type is played and unloaded
It carries or server actively unloads etc. in the client for having installed such ultra-large type game.
It can include but is not limited to unload in above-mentioned respective handling, delete, update, replace, cover the side such as described program
Formula；Client can also be notified to be unloaded by server, delete, update, replacing, covering the modes such as described program；It can be with
Using other modes.
For example, when program failed download quantity, program install failure quantity, program operation exception client terminal quantity in
When one or more is higher than predetermined threshold value, corresponding processing is carried out to described program and is included：
Server adjustment programme distributing policy, temporary close described program channel；
The program is debugged, the download channel of open described program after the completion of debugging.
For another example, when program failed download quantity is higher than predetermined threshold value, corresponding processing is carried out to described program and is included:
Server notice does not download client pause and downloads described program.
For another example, when program install failure quantity is higher than predetermined threshold value, corresponding processing is carried out to described program and is included：
Server notice does not download client pause and downloads described program or notify not installing described in client pause installation
Program or notice do not install client and delete operation are carried out to described program or install failure client is notified to be updated behaviour
Make or notice install failure client carries out updating operation.
For another example, when the client terminal quantity of program operation exception is higher than predetermined threshold value, described program is carried out corresponding
Processing includes：
Server notice does not download client pause and downloads described program or notify not installing described in client pause installation
Program or notice do not install client to described program carry out delete operation or notice installed client to described program into
Row unloading operation or notice installed client described program is replaced or cover operation or advising process run it is different
Normal client carries out updating operation.
Wherein updating operation can be realized by installing patch, when the shapes such as abnormal occur in client install failure or operation
After condition, server can require client to install upgrade patch or the loophole patch of the program to correct install failure either
The situations such as operation exception.
Wherein, the update operation includes：If include its corresponding update patch in the information that the patch includes
Uniform resource position mark URL is downloaded, then notifies client accesses according to the update patch download URL and downloads the update to mend
Fourth, the installation procedure for the update patch that reruns complete the update operation of the patch.The delete operation includes：Notify
Software of the third party performs the delete operation of the patch.The unloading operation includes：It performs the Uninstaller of the patch itself or is
It unites preset Uninstaller, completes the unloading operation of the patch.
Certainly, those of ordinary skill in the art are it will be readily apparent that there may also be a variety of to the respective handling of described program
Mode.
Preferably, on the basis of Fig. 1, the application further includes following situation：
When client downloads successfully described program, sent to server and download successful information；And/or work as client
When installing successfully to described program, installation successful information is sent to server；And/or when client runs just described program
Chang Shi sends normal operation information to server.
The application can just count whole number of downloads and/or integral installation quantity and/or the client for running program in this way
The quantity at end, and can respective handling more accurately be carried out to program according to obtained overall quantity.
Preferably, it after overall quantity is obtained, further includes：Server is downloaded normal according to obtained information statistical program
Rate, program install one or more in natural rate of interest, program normal operation rate, and when one or more of above-mentioned natural rate of interest
During less than corresponding predetermined threshold value, respective handling is carried out to described program.
The method of the step and Fig. 1 are substantially similar.The difference lies in：The threshold value is ratio, and described normal
Rate just carries out respective handling less than the respective threshold to described program.
For example, when one or more in program download natural rate of interest, program installation natural rate of interest, program normal operation rate is low
When predetermined threshold value, corresponding processing is carried out to described program and is included：
Server adjustment programme distributing policy, temporary close described program channel；
The program is debugged, the download channel of open described program after the completion of debugging.
For another example, when program, which downloads natural rate of interest, is less than predetermined threshold value, corresponding processing is carried out to described program and is included:
Server notice does not download client pause and downloads described program.
For another example, when program installation natural rate of interest is less than predetermined threshold value, corresponding processing is carried out to described program and is included：
Server notice does not download client pause and downloads described program or notify not installing described in client pause installation
Program or notice do not install client and delete operation are carried out to described program or install failure client is notified to be updated behaviour
Make or notice install failure client carries out updating operation.
For another example, when program normal operation rate is less than predetermined threshold value, corresponding processing is carried out to described program and is included：
Server notice does not download client pause and downloads described program or notify not installing described in client pause installation
Program or notice do not install client to described program carry out delete operation or notice installed client to described program into
Row unloading operation or notice installed client described program is replaced or cover operation or advising process run it is different
Normal client carries out updating operation.
Certainly, those of ordinary skill in the art are it will be readily apparent that there may also be a variety of to the respective handling of described program
Mode is exemplified below, but not limited to this：
Such as：It is 80% that pre-set programs, which download natural rate of interest threshold value and install natural rate of interest threshold value for 95%, program, and normal operation rate is
85%, then when the data of server analysis show that the natural rate of interest of downloading of the program is less than 95%, and/or the installation natural rate of interest of the program
Respective handling just is carried out to the program during less than 80% and/or when the normal operation rate of the program is less than 85%, is specifically as follows：
Adjustment programme distributing policy such as temporarily allows scanning input less than the program；Then the program is debugged, when debugging completion
Allow this program again afterwards by client scan and download installation；Specific processing mode can also use existing other modes into
Row, repeats no more herein.
The application can also be by the relevant information of statistics program in monitoring demand at the appointed time section, for example, passing through service
Device while March in 2011 relevant information to the program between 30 days April in 2011 on the 1st.
It is a kind of first embodiment flow chart of monitoring programme method of the application referring to Fig. 3：
Step 110：Client executing program down operation if failed download, sends program to server and downloads mistake
Lose information；
Step 120：Client executing program installation operation if install failure, sends program installation to server and loses
Lose information；
Step 130：Client runs program, if program operation exception, operation exception information is sent to client
Step 140：Server difference statistics program is downloading natural rate of interest and/or program installation natural rate of interest and/or operation just
Normal rate；And when the download natural rate of interest and/or program installation natural rate of interest and/or normal operation rate are less than corresponding predetermined threshold value
When, respective handling is carried out to described program.
It is a kind of second embodiment flow chart of monitoring programme method of the application in addition, referring to Fig. 4；The side of the embodiment
The method and step of method and above-described embodiment is substantially similar, and the difference lies in this method further includes before step 110：
Step 100：Server obtains program；Wherein, which can be used manual type and unartificial mode all may be used；
Specifically acquisition modes can be realized by following step, but not limited to this, as shown in Figure 5：
S101：The program publication page is periodically flushed using third party's tool；
For example, the program that Microsoft is periodically flushed using brush screen program issues the page；It may be alternatively provided as after program is issued
Refresh the described program publication page in a period of time；
S102：When the described program publication page, there are during fresh information, judge whether include program more in the new information
New link；If it is, performing step S103, otherwise return and perform step S101；
Specific deterministic process is realized using the judgment technology of page keyword in the prior art：Such as analyze current page
Source code information, if wherein containing keyword " update " etc., you can confirm current page contain program more new link；
Particular content repeats no more herein；
S103：Described program more new link is accessed, downloads and captures described program file.
As can be seen that using the method for the above embodiments of the present application, lost by the failed download quantity of statistics program, installation
One among quantity, program operation exception number clients dose rate is lost, is then compared itself and preset threshold value, if high
In the corresponding predetermined threshold value, alternatively, by the download natural rate of interest of statistics program, installation natural rate of interest, program normal operation rate it
In one, then itself and preset threshold value are compared, if less than if the corresponding predetermined threshold value person to described program
Respective handling is carried out, so as to effectively reduce influence of the defective mode for client of described program, greatly reduces visitor
The error probability at family end.
Corresponding with the embodiment of the method for the application monitoring programme, present invention also provides the realities for the system for realizing this method
Apply example.
Referring to Fig. 6, the system structure diagram for the application monitoring programme：The system 500, including：510 kimonos of client
Business device 520；Wherein, the client 510, if failed download, sends for performing program down operation to server 520
Program failed download information；Fruit install failure then sends program install failure information to server 520；If program operation is different
Often, then program operation exception information is sent to server 520；
The server 520 is used to issue program, and send according to the client 510 received to the client 510
Information statistical program failed download quantity, program install failure quantity, program operation exception client terminal quantity in one
It is or multiple；According to above-mentioned counted number and the comparison result of corresponding predetermined threshold value, respective handling is carried out to described program.
Wherein, the client can be also used for when client downloads successfully described program, under server transmission
Carry successful information；And/or when client installs successfully described program, installation successful information is sent to server；And/or
When client is to described program normal operation, normal operation information is sent to server.
The server can be also used for server and download natural rate of interest, program peace according to obtained information statistical program
One or more in natural rate of interest, program normal operation rate is filled, and when one or more of above-mentioned natural rate of interest is less than corresponding
During predetermined threshold value, respective handling is carried out to described program.
Wherein, the client 510 includes（It is not shown in Fig. 6）：The acquisition module of program download link address is obtained, such as
The program download link address that the fruit acquisition module is got can not access, then show described program failed download；Access program
The access modules of download link address, if the access modules access the program file obtained after described address and can not open, solve
Pressure or file format None- identified, then show described program failed download.
Wherein, the client 510 further includes（It is not shown in Fig. 6）：First judgment module, for using in registration table
Key value information judges whether described program installs success；Second judgment module, for being sentenced using the relevant information for having downloaded program
Whether the program of breaking installs success.
In addition, the client 510 further includes（It is not shown in Fig. 6）：Third judgment module, for being sentenced using stack information
Disconnected described program whether operation exception；4th judgment module, for using report an error daily record judge described program whether operation exception；
5th judgment module, for by check system resource shared by program whether be more than threshold decision program whether operation exception.
It is worth noting that, the server 520 includes the respective handling that program performs unloading, deletes, update, replaces
Or covering described program, also include notice client 510 and perform the operations such as unloading, deletion, update, replacement or covering.
In addition, the server 520 includes（It is not shown in Fig. 5）：First processing module issues plan for adjustment programme
Slightly, temporary close described program channel；Second processing module, it is open after the completion of debugging for being debugged to described program
The download channel of described program.
In addition to this, the server 520 further includes（It is not shown in Fig. 5）：Obtain the acquiring unit of program.Wherein, institute
The mode for stating acquiring unit acquisition program includes but not limited to：The program publication page is periodically flushed using third party's tool；Work as institute
Stating the program publication page, whether there are during fresh information, judge in the new information comprising program more new link；If it is not, then it returns
Receipt row refresh operation；Otherwise, described program more new link is accessed, downloads and captures described program file.
It is required that those skilled in the art can be understood that the technology in the embodiment of the present application can add by program
The mode of general hardware platform realize.Based on such understanding, the technical solution in the embodiment of the present application substantially or
It says and the part that the prior art contributes can be embodied in the form of a program product, which can deposit
Storage is in storage medium, such as ROM/RAM, magnetic disc, CD, is used including some instructions so that a computer equipment（It can be with
It is personal computer, server or the network equipment etc.）Perform certain part institutes of each embodiment of the application or embodiment
The method stated.
Each embodiment in this specification is described by the way of progressive, identical similar portion between each embodiment
Point just to refer each other, and the highlights of each of the examples are difference from other examples.Especially for system reality
For applying example, since it is substantially similar to embodiment of the method, so description is fairly simple, related part is referring to embodiment of the method
Part explanation.
Above-described the application embodiment, does not form the restriction to the application protection domain.It is any in the application
Spirit and principle within the modifications, equivalent substitutions and improvements made etc., should be included within the protection domain of the application.
Claims (13)
1. a kind of method of monitoring programme, the special website applied to program publication, which is characterized in that including：
When client executing program down operation, if failed download, program failed download information is sent to server；With/
Or, when client executing program installation operation, if install failure, program install failure information is sent to server；With/
Or, operated when client executing program is run, if exception occurs in operation, program operation exception information is sent to server；
Wherein, the program down operation of the client executing includes：The special net that the client is issued from server or program
It stands and downloads described program；
Wherein, judge whether described program is downloaded successfully to include：Program download link address is obtained, if the program download link
Address can not access, then show program failed download；Otherwise, program download link address is accessed, if the program file obtained
It can not open, decompress or file format None- identified, then show program failed download；
Judge whether described program is installed successfully to include：Utilize the fileversion number or file in the information for having downloaded program
Name judges whether described program installs success；
Judge whether the mode of operation exception includes described program：Using stack information judge described program whether operation exception；
And/or using system the daily record that reports an error judge described program whether operation exception；And/or by checking that system shared by program provides
Source whether be more than threshold decision program whether operation exception；
The failure or exception information statistics program failed download quantity, program install failure number that server is sent according to client
Amount, program operation exception client terminal quantity in one or more；As one in above-mentioned counted quantity or more
It is a be higher than corresponding predetermined threshold value when, to described program carry out respective handling；
Wherein, corresponding processing is carried out to described program to include：
When the client terminal quantity of program operation exception is higher than predetermined threshold value, server notice does not download client pause and downloads institute
It states program or notice does not install client pause installation described program or notice does not install client and described program is deleted
Division operation or notice have installed client and unloading operation are carried out to described program or notifies to have installed client to described program
It is replaced or covers operation or advising process operation exception client carries out updating operation.
2. it according to the method described in claim 1, it is characterized in that, further includes：
When client downloads successfully described program, sent to server and download successful information；And/or when client is to institute
When stating program and installing successfully, installation successful information is sent to server；And/or when client is to described program normal operation,
Normal operation information is sent to server.
3. according to the method described in claim 2, it is characterized in that：
Server is downloaded according to obtained information statistical program in natural rate of interest, program installation natural rate of interest, program normal operation rate
One or more, and when one or more of above-mentioned natural rate of interest be less than corresponding predetermined threshold value when, to described program carry out
Respective handling.
4. according to the method described in claim 1, it is characterized in that：
The statistics is counted including server by set, wherein the set is drawn client by the attribute of client
Point；And according to the statistical result in the set, phase is carried out to described program by server or client in the set
It should handle.
5. according to the method described in claim 4, it is characterized in that：
The set includes the affiliated software environment set of client, the affiliated hardware configuration set of client, client institute possession
Gather in domain.
6. according to the method described in claim 1, it is characterized in that, judge whether described program is mounted in the following manner
Work(：
Judge whether described program installs success using the key value information in registration table；
And/or judge whether the program installs success using the relevant information for having downloaded program.
7. according to the method described in claim 1, it is characterized in that：
When program install failure quantity is higher than predetermined threshold value, corresponding processing is carried out to described program and is included：
Server notice does not download client pause and downloads described program or notify that not installing client pause installs the journey
Sequence or notice do not install client and delete operation are carried out to described program or install failure client is notified to be updated operation,
Or notice install failure client carries out updating operation.
8. according to the method described in claim 1, it is characterized in that, this method further includes：
Before the client executing program down operation, the server obtains program.
9. according to the method described in claim 8, it is characterized in that, the mode that the server obtains program includes：
The program publication page is periodically flushed using third party's tool；
When the described program publication page, whether there are during fresh information, judge in the new information comprising program more new link；Such as
Fruit is no, then returns to execution refresh operation；Otherwise,
Described program more new link is accessed, downloads and captures described program file.
10. according to the method described in claim 1 to 9 any one, it is characterised in that：
The program includes application software or loophole patch.
11. a kind of system for realizing monitoring programme, the special website applied to program publication, which is characterized in that including：Client
And server；Wherein, the client is used for when client executing program down operation, if failed download, to server
Send program failed download information；And/or it when client executing program installation operation, if install failure, is sent out to server
Send program install failure information；And/or operated when client executing program is run, if there is exception in operation, to server
Send program operation exception information；Wherein, the program down operation of the client executing includes：The client is sent out from program
The special website of cloth downloads described program；
The client includes：The acquisition module of program download link address is obtained, if the program that the acquisition module is got
Download link address can not access, then show described program failed download；
The access modules of program download link address are accessed, if the access modules access the program file obtained after described address
It can not open, decompress or file format None- identified, then show described program failed download；
6th judgment module, for judging that described program is using the fileversion number in the information for having downloaded program or filename
It is no to install successfully；
Third judgment module, for using stack information judge described program whether operation exception；
4th judgment module, for using the daily record that reports an error of system judge described program whether operation exception；
5th judgment module, for by checking it is different whether system resource shared by program run more than threshold decision program
Often；
The server is used to issue program to the client, and receives the program failed download letter that the client is sent
One or more in breath, program install failure information or program operation exception information；When in above-mentioned counted quantity
When one or more is higher than corresponding predetermined threshold value, respective handling is carried out to described program；
Wherein, the server includes being additionally operable to:
When the client terminal quantity of program operation exception is higher than predetermined threshold value, server notice does not download client pause and downloads institute
It states program or notice does not install client pause installation described program or notice does not install client and described program is deleted
Division operation or notice have installed client and unloading operation are carried out to described program or notifies to have installed client to described program
It is replaced or covers operation or advising process operation exception client carries out updating operation.
12. system according to claim 11, which is characterized in that the client includes：
First judgment module, for judging whether described program installs success using the key value information in registration table；Second judges
Module, for judging whether the program installs success using the relevant information for having downloaded program.
13. according to the system described in claim 11 to 12 any one, which is characterized in that the server further includes：It obtains
The acquiring unit of program.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201310386636.XA CN103856368B (en) | 2011-06-27 | 2011-06-27 | A kind of method and system of monitoring programme |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 201110175595 CN102368718B (en) | 2011-06-27 | 2011-06-27 | Monitoring program method and system thereof |
| CN201310386636.XA CN103856368B (en) | 2011-06-27 | 2011-06-27 | A kind of method and system of monitoring programme |
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| Application Number | Title | Priority Date | Filing Date |
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| CN 201110175595 Division CN102368718B (en) | 2011-06-27 | 2011-06-27 | Monitoring program method and system thereof |
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| CN103856368A CN103856368A (en) | 2014-06-11 |
| CN103856368B true CN103856368B (en) | 2018-06-26 |
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Families Citing this family (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104268080A (en) * | 2014-09-25 | 2015-01-07 | 北京金山安全软件有限公司 | Software exception handling method and device |
| CN106162609B (en) * | 2015-05-11 | 2019-12-24 | 腾讯科技（深圳）有限公司 | Data pushing method and device |
| CN105045617B (en) * | 2015-07-03 | 2019-11-12 | Tcl集团股份有限公司 | A kind of application recovery method and system of android system |
| CN105095006B (en) * | 2015-07-21 | 2018-07-10 | 北京金山安全软件有限公司 | Method and device for repairing software installation failure |
| CN106209417A (en) * | 2016-06-23 | 2016-12-07 | 努比亚技术有限公司 | The monitoring processing system of a kind of resource downloading link availability and method |
| CN106155746B (en) * | 2016-07-13 | 2019-12-03 | 珠海豹趣科技有限公司 | A kind of installation file processing method and processing device, server |
| CN106708734B (en) * | 2016-12-13 | 2020-01-10 | 腾讯科技（深圳）有限公司 | Software anomaly detection method and device |
| CN107220080A (en) * | 2017-05-12 | 2017-09-29 | 深圳市酷开网络科技有限公司 | A kind of intelligent television software rollback method, intelligent television and storage medium |
| CN109284608B (en) * | 2017-07-19 | 2022-10-18 | 阿里巴巴集团控股有限公司 | Method, device and equipment for identifying Legionella software and safety processing method |
| CN109445971A (en) * | 2018-09-11 | 2019-03-08 | 珠海格力电器股份有限公司 | Exception information detection method, device, terminal and storage medium |
| CN110069925B (en) * | 2019-04-03 | 2020-09-25 | 奇安信科技集团股份有限公司 | Software monitoring method, system and computer readable storage medium |
| CN110825396B (en) * | 2019-10-31 | 2023-07-25 | Oppo（重庆）智能科技有限公司 | Exception handling method and related equipment |
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| WO2006121646A2 (en) * | 2005-05-10 | 2006-11-16 | Microsoft Corporation | Automated client device management |
| CN101771563A (en) * | 2008-12-30 | 2010-07-07 | 北大方正集团有限公司 | Method for monitoring network service program |
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| US20030110248A1 (en) * | 2001-02-08 | 2003-06-12 | Ritche Scott D. | Automated service support of software distribution in a distributed computer network |
| JP4905150B2 (en) * | 2007-01-22 | 2012-03-28 | 富士通株式会社 | Software operation result management system, method and program |
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| WO2006121646A2 (en) * | 2005-05-10 | 2006-11-16 | Microsoft Corporation | Automated client device management |
| CN101771563A (en) * | 2008-12-30 | 2010-07-07 | 北大方正集团有限公司 | Method for monitoring network service program |
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