CN103854175A - Customer service terminal system based on mobile internet of things technology - Google Patents
Customer service terminal system based on mobile internet of things technology Download PDFInfo
- Publication number
- CN103854175A CN103854175A CN201410096633.7A CN201410096633A CN103854175A CN 103854175 A CN103854175 A CN 103854175A CN 201410096633 A CN201410096633 A CN 201410096633A CN 103854175 A CN103854175 A CN 103854175A
- Authority
- CN
- China
- Prior art keywords
- service terminal
- system based
- pos machine
- service
- terminal system
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/20—Point-of-sale [POS] network systems
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
- G06Q20/327—Short range or proximity payments by means of M-devices
- G06Q20/3276—Short range or proximity payments by means of M-devices using a pictured code, e.g. barcode or QR-code, being read by the M-device
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
- G06Q20/327—Short range or proximity payments by means of M-devices
- G06Q20/3278—RFID or NFC payments by means of M-devices
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Accounting & Taxation (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Finance (AREA)
- Cash Registers Or Receiving Machines (AREA)
Abstract
The invention discloses a customer service terminal system based on a mobile internet of things technology. The customer service terminal system comprises a two-dimensional code/RFID card (1), a mobile phone service terminal (2), a POS machine service terminal (3), a background server (4) and a printing device (5). The mobile phone service terminal (2) and the POS machine service terminal (3) are connected with the background server (4) for data communication through a wireless network, and the input end of the printing device (5) is connected with the output end of the POS machine service terminal (3). The customer service terminal system has portability and mobility, solves the problems caused when a service institution conducts service consumption and settlement in the open air or occasions where personal computers are not convenient to use, and is suitable for service places where customer identities need to be identified for service consumption, such as hospitals, stores, banks and clubs.
Description
Technical field
The invention belongs to a kind of customer service terminal system, relate in particular to a kind of customer service terminal system based on motive objects networking technology.
Background technology
Technology of Internet of things is a kind of infotech of profound influence people life after internet, the information sensing of its front end and the data processing technique of rear end become between electronic equipment and people together with communication bridge, particularly front end Quick Response Code and the application of RFID technology in modern service industry, be dissolved into rapidly in our daily life technology of Internet of things.At present, adopt the portable service terminal system of the technology of Internet of things such as Quick Response Code and RFID to become the one that service sector mechanism carries out the handy service for the people and outdoor service and newly select, the public is also improving constantly for the degree of recognition of portable customer service terminal.Known service terminal system is often based on personal computer and internet, exists and carries inconvenience, uses the defects such as trouble, consumption information cannot gather rapidly in the time of the occasion of condition limitation and outdoor use.In addition, the regular member of service organization's distribution blocks most employing magnetic stripe card, security is not high, there is no antiforge function, client easily causes emitting the events such as brush to occur after losing card, although Ye You service organization adopts intellective IC card at present, but cost is higher, and still adopt traditional LAN (Local Area Network) or internet in data transmission, the customer service functions providing is limited, thereby satisfaction to service of client or member and the evaluation to service quality are reduced.
Summary of the invention
The present invention proposes a kind of customer service terminal system based on motive objects networking technology, this system has portability and movability concurrently, can identify fast client identity and gather and send client's consumption information to background system, solve service organization out of doors or be not easy to use the occasion of personal computer to carry out the problem of service consumption and clearing.
The present invention adopts following technical scheme:
A customer service terminal system based on motive objects networking technology, comprises Quick Response Code/rfid card, cellular service terminal, POS machine service terminal, background server and printing device; Cellular service terminal is connected with background server and is carried out data communication by wireless network with POS machine service terminal; The input end of printing device is connected with the output terminal of POS machine service terminal.
On described Quick Response Code/rfid card, print the Quick Response Code that contains client identity information, its inside is embedded with contactless RFID chip, Quick Response Code has adopted migration algorithm on coding, data memory sector and the key storage sector of RFID chip have also adopted migration algorithm, realize and only have the cellular service terminal of this system or POS terminal can identify this card.
Described cellular service terminal comprises camera and the first Mobile phone card, and camera is arranged on the shell of cellular service terminal, and the first Mobile phone card is arranged on the inside of cellular service terminal.
Described POS machine service terminal comprises the second Mobile phone card, and installs therein.
Beneficial effect of the present invention:
The present invention can identify rapidly client identity easily, and gather and transmission service consumption information, automatically updated service item and price, support the functions such as service-seeking, clearing, payment, be easy to carry, by cell phone network and internet, without building specially computer network hardware environment, security is good, efficiency of service is high, cost is relatively low.
Accompanying drawing explanation
Fig. 1 is structural representation of the present invention;
Fig. 2 is flow chart of data processing figure of the present invention.
Embodiment
Below in conjunction with the drawings and specific embodiments, the present invention is described in detail.
The present invention includes Quick Response Code/rfid card 1, cellular service terminal 2, POS machine service terminal 3, background server 4 and printing device 5, cellular service terminal 2 and POS machine service terminal 3 carry out data communication by wireless communication networks and background server; The input end of printing device 5 is connected with the output terminal of POS machine service terminal.
Quick Response Code/rfid card 1 is the voucher that service organization is presented to client, its inside is embedded with contactless ISO14443 TYPE A type RFID chip, above card, print the Quick Response Code that contains client identity information, Quick Response Code is supported QR, PDF417, Data Matrix code system simultaneously.
When client holds Quick Response Code/rfid card 1 and consumes in service organization, Quick Response Code on camera scanning Quick Response Code/rfid card 1 in Service Management librarian use cellular service terminal 2 carries out client identity identification, Service Management personnel select service item the input consumption amount of money or integration volume in cellular service terminal 2, client inputs trading password, click and send, client's consumption information and password send to background server 4 network ip addresss of setting after encrypting with wireless network by the first 3G mobile Cali of cellular service terminal 2 inside, the continuous scanning server port of the teledata receiver module of background server 4 and data transmission blocks, client's consumption information that receiving internet transmits, the data that receive are decrypted, usemame/password checking, Transaction Information dissection process, remaining sum judgement and the processing of withholing in card, and consumption result is returned to client, after having operated, data are deposited in the database of background server 4.
Client also can hold Quick Response Code/rfid card 1 and directly on POS machine service terminal 3, swipe the card, POS machine service terminal 3 reads client RFID information and carries out identification, Service Management personnel selection service item the input consumption amount of money or integration volume, client trading password, click and send, client's consumption information and encrypted message, through encrypting background server 4 network ip addresss that send to setting by the second 3G mobile Cali of POS machine service terminal 3 inside with wireless network, the continuous scanning server port of the teledata receiver module of background server 4 and data transmission blocks, client's consumption information that receiving internet transmits, the data that receive are decrypted, usemame/password checking, Transaction Information dissection process, remaining sum judgement and the processing of withholing in card, and consumption result is returned to client, after having operated, data are deposited in the database of background server 4, and print receipt to client by printing device 5.
Cellular service terminal 2 and POS machine service terminal 3 have similar function.The former is generally used for open air, is easy to carry; The latter is generally used for the place with fixed service place.Client can query the balance and transaction details on cellular service terminal 2 and POS machine service terminal 3.
The general trustship of background server 4 is at Internet service machine room, and the managerial personnel of service organization can safeguard background server 4 by remote mode.
More than show and described ultimate principle of the present invention, principal character and advantage.The technician of the industry should understand; the present invention is not restricted to the described embodiments; that in above-described embodiment and instructions, describes just illustrates principle of the present invention; without departing from the spirit and scope of the present invention; the present invention also has various changes and modifications, and these changes and improvements all fall in the claimed scope of the invention.The claimed scope of the present invention is defined by appending claims and equivalent thereof.
Claims (5)
1. the customer service terminal system based on motive objects networking technology, is characterized in that comprising Quick Response Code/rfid card (1), cellular service terminal (2), POS machine service terminal (3), background server (4) and printing device (5); Cellular service terminal (2) is connected and carries out data communication with background server (4) by wireless network with POS machine service terminal (3); The input end of printing device (5) is connected with the output terminal of POS machine service terminal (3).
2. the customer service terminal system based on motive objects networking technology according to claim 1, is characterized in that: the upper Quick Response Code that contains client identity information of printing of Quick Response Code/rfid card (1), and its inside is embedded with contactless RFID chip; Quick Response Code has adopted migration algorithm on coding, and data memory sector and the key storage sector of RFID chip have also adopted migration algorithm.
3. the customer service terminal system based on motive objects networking technology according to claim 1, it is characterized in that: cellular service terminal (2) comprises camera, the first Mobile phone card, camera is arranged on the shell of cellular service terminal, and the first Mobile phone card is arranged on the inside of cellular service terminal (2).
4. the customer service terminal system based on motive objects networking technology according to claim 1, is characterized in that: POS machine service terminal (3) comprises the second Mobile phone card, and installs therein.
5. the customer service terminal system based on motive objects networking technology according to claim 1, is characterized in that: a fixing network ip address of background server (4) configuration.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410096633.7A CN103854175A (en) | 2014-03-17 | 2014-03-17 | Customer service terminal system based on mobile internet of things technology |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410096633.7A CN103854175A (en) | 2014-03-17 | 2014-03-17 | Customer service terminal system based on mobile internet of things technology |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN103854175A true CN103854175A (en) | 2014-06-11 |
Family
ID=50861801
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410096633.7A Pending CN103854175A (en) | 2014-03-17 | 2014-03-17 | Customer service terminal system based on mobile internet of things technology |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN103854175A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104103136A (en) * | 2014-07-09 | 2014-10-15 | 青岛中科英泰商用系统股份有限公司 | Intelligent mobile equipment-based cash registering method |
| CN106056682A (en) * | 2016-07-12 | 2016-10-26 | 北京展智工程技术有限公司 | Mobile charging machine |
| CN108596591A (en) * | 2018-04-13 | 2018-09-28 | 中国民航信息网络股份有限公司 | Additional Services marketing system |
-
2014
- 2014-03-17 CN CN201410096633.7A patent/CN103854175A/en active Pending
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104103136A (en) * | 2014-07-09 | 2014-10-15 | 青岛中科英泰商用系统股份有限公司 | Intelligent mobile equipment-based cash registering method |
| CN106056682A (en) * | 2016-07-12 | 2016-10-26 | 北京展智工程技术有限公司 | Mobile charging machine |
| CN108596591A (en) * | 2018-04-13 | 2018-09-28 | 中国民航信息网络股份有限公司 | Additional Services marketing system |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US20230045220A1 (en) | System and method for price matching through receipt capture | |
| US8923769B2 (en) | System for near field communication data conversion with an event-field | |
| US10438191B2 (en) | Dynamic transaction card optimization | |
| CN103269326A (en) | Safety equipment, multi-application system and safety method for ubiquitous networks | |
| CN208172846U (en) | Cloud biological identification payment and retail management system | |
| EP2904557A1 (en) | Methods and systems for preventing card payment fraud and receiving payments using codes and mobile devices | |
| US20130254051A1 (en) | Apparatus for issuing receipts and user terminal using the receipts | |
| WO2019091219A1 (en) | System and method for realizing identity identification on the basis of radio frequency identification technology | |
| US20230245115A1 (en) | Security devices, systems, and methods for dynamic transaction cards | |
| CN104616219A (en) | Intelligent ticket service member management method and system | |
| US20150317631A1 (en) | Matching personal photo images with purchase history | |
| CN103854175A (en) | Customer service terminal system based on mobile internet of things technology | |
| CN101841809A (en) | Mobile phone terminal supporting simulated POS transactions and system | |
| CN101710437A (en) | Mobile data terminal | |
| US20120205445A1 (en) | Electronic payment using optically readable symbols | |
| CN201327402Y (en) | Multifunctional water affairs data terminal | |
| KR101485813B1 (en) | Building information offer system using near field communication tag | |
| CN103955829A (en) | Member management and payment system based on identity card | |
| US20100257254A1 (en) | Apparatus, Method and System for Securely Handling Digital Transaction Documents | |
| US20200202680A1 (en) | Monitoring method and system for offline payment machine | |
| US20230162227A1 (en) | System and method for processing digital coupons | |
| CN101162509A (en) | Mobile phones enquiring system | |
| TWM458742U (en) | Universal member card system using near field communication | |
| CN106297085A (en) | A kind of store electronic buys control system automatically | |
| CN111626391A (en) | Techniques for registering entry into a retail establishment |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20140611 |
|
| RJ01 | Rejection of invention patent application after publication |