CN103701644A - Operation and maintenance method and system of IT (information technology) equipment - Google Patents

Operation and maintenance method and system of IT (information technology) equipment Download PDF

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Publication number
CN103701644A
CN103701644A CN201310723978.6A CN201310723978A CN103701644A CN 103701644 A CN103701644 A CN 103701644A CN 201310723978 A CN201310723978 A CN 201310723978A CN 103701644 A CN103701644 A CN 103701644A
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China
Prior art keywords
equipment
mobile device
information technoloy
technoloy equipment
order
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CN201310723978.6A
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Chinese (zh)
Inventor
熊小勇
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Huawei Technologies Co Ltd
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Huawei Technologies Co Ltd
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Priority to CN201310723978.6A priority Critical patent/CN103701644A/en
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Abstract

The embodiment of the invention provides an operation and maintenance method and system of IT (information technology) equipment. The method comprises the steps that a server sends an operation and maintenance command to mobile equipment by a first conversation channel, wherein the operation and maintenance command is used for indicating the IT equipment to inspect the health state of the IT equipment, diagnose the fault of the IT equipment, collect the information of the IT equipment and upgrade the IT equipment; the mobile equipment forwards the operation and maintenance command to the IT equipment by a second conversation channel; the IT equipment is subjected to equipment operation and maintenance according to the operation and maintenance command. According to the technical scheme provided by the embodiment, the operation and maintenance method and system are flexibly suitable for the remote operation and maintenance scenes of multiple IT equipment.

Description

A kind of O&M method and system of information technoloy equipment
[technical field]
The present invention relates to the communication technology, relate in particular to the O&M method and system of a kind of information technology (Information Technology, IT) equipment.
[background technology]
In prior art, the novel maintenance scheme of information technoloy equipment is: set up the data transmission link between client and information technoloy equipment, client communicates by data transmission link and information technoloy equipment, to carry out the novel maintenance of information technoloy equipment; Wherein, dial mode that can be based on fixed telephone line or the mode of third party's Internet service, as the Web conference product of Cisco, set up the data transmission link between client and information technoloy equipment.
Yet, in a lot of situations, fixed telephone line cannot be installed, and when the mode of utilizing third-party product is set up the data transmission link between client and information technoloy equipment, need information technoloy equipment can be directly connected to the Internet, and information technoloy equipment direct connecting Internet under some scene, therefore, the application scenarios of the novel maintenance scheme of existing information technoloy equipment is limited.
[summary of the invention]
In view of this, the embodiment of the present invention provides a kind of O&M method and system of information technoloy equipment, to be applicable to neatly the novel maintenance application scenarios of multiple information technoloy equipment.
First aspect, the embodiment of the present invention provides a kind of O&M method of information technology information technoloy equipment, described method is applied to storage system, described storage system comprises mobile device, server and information technoloy equipment, wherein, between described mobile device and described server, by wireless connections, carries out data interaction, to form the first session channel, between described mobile device and described information technoloy equipment, by cable, be connected and carry out data interaction, to form the second session channel, comprising:
Described server sends O&M order by described the first session channel to described mobile device, described O&M order is used to indicate health status that described information technoloy equipment checks described information technoloy equipment, diagnose described information technoloy equipment fault, collect described information technoloy equipment information, described information technoloy equipment is upgraded;
Described mobile device forwards described O&M order by described the second session channel to described information technoloy equipment;
Described information technoloy equipment carries out equipment O&M according to described O&M order.
In the possible implementation of the first of first aspect, between described mobile device and described server, by wireless connections, carry out data interaction, to form the first session channel, comprising:
Described mobile device utilizes described wireless connections to send novel maintenance request message to described server;
Described server, according to described novel maintenance request message, utilizes described wireless connections to send remote maintenance response message to described mobile device.
In conjunction with the possible implementation of the first of first aspect or first aspect, in the possible implementation of the second of first aspect, between described mobile device and described information technoloy equipment, by cable, be connected and carry out data interaction, to form the second session channel, comprising:
Described mobile device receives the session establishment request message that described server sends; Described session establishment request message is that described server obtains from client, and described session establishment request message is that the described novel maintenance request message that described client sends according to described server obtains;
Described mobile device utilizes described cable to send described session establishment request message to described information technoloy equipment, so that described information technoloy equipment according to described session establishment request message, utilizes described cable to send session establishment response message to described mobile device.
In the third possible implementation of first aspect, described server sends O&M order by described the first session channel to described mobile device, comprising:
Described server receives the O&M order that described client sends;
Described server is encrypted described O&M order;
Described server sends the O&M order obtaining after encryption to described mobile device by described the first session channel.
In conjunction with the third possible implementation of first aspect, in the 4th kind of possible implementation of first aspect, described mobile device forwards described O&M order by described the second session channel to described information technoloy equipment, comprising:
The O&M order that described mobile device obtains after receiving and encrypting;
The O&M order that described mobile device obtains after to described encryption is decrypted, to obtain described O&M order;
Described mobile device utilizes described the second session channel to send described O&M order to described information technoloy equipment.
In conjunction with the first of first aspect or first aspect or the second or the third or the 4th kind of possible implementation, in the 5th kind of possible implementation of first aspect, described method also comprises:
Described information technoloy equipment obtains the first equipment O&M result;
Described information technoloy equipment sends described the first equipment O&M result by described the second session channel to described mobile device;
Described mobile device is encrypted described the first equipment O&M result, to obtain the second equipment O&M result;
Described mobile device utilizes described the first session channel to send described the second equipment O&M result to described server;
Described server is decrypted described the second equipment O&M result, to obtain described the first equipment O&M result;
Described server sends described the first equipment O&M result to described client.
Second aspect, the embodiment of the present invention also provides a kind of O&M system of information technology information technoloy equipment, comprise: mobile device, server and information technoloy equipment, wherein, between described mobile device and described server, by wireless connections, carry out data interaction, to form the first session channel, between described mobile device and described information technoloy equipment, by cable, be connected and carry out data interaction, to form the second session channel;
Described server, for by described the first session channel to the order of described mobile device transmission O&M, described O&M order is used to indicate health status that described information technoloy equipment checks described information technoloy equipment, diagnose described information technoloy equipment fault, collect described information technoloy equipment information, described information technoloy equipment is upgraded;
Described mobile device, for forwarding described O&M order by described the second session channel to described information technoloy equipment;
Described information technoloy equipment, for carrying out equipment O&M according to described O&M order.
In the possible implementation of the first of second aspect, described server specifically for;
Receive the O&M order that described client sends;
Described O&M order is encrypted;
By described the first session channel, to described mobile device, send the O&M order obtaining after encryption.
In conjunction with the possible implementation of the first of second aspect, in the possible implementation of the second of second aspect, described mobile device specifically for;
Receive the O&M order obtaining after encrypting;
The O&M order obtaining after described encryption is decrypted, to obtain described O&M order;
Utilize described the second session channel to send described O&M order to described information technoloy equipment.
The possible implementation of the second in conjunction with the possible implementation of the first of second aspect or second aspect or second aspect, in the third possible implementation of second aspect, described information technoloy equipment, also for obtaining the first equipment O&M result, and to described mobile device, send described the first equipment O&M result by described the second session channel;
Described mobile device, also for being encrypted described the first equipment O&M result, to obtain the second equipment O&M result; And utilize described the first session channel to send described the second equipment O&M result to described server;
Described server, also for described the second equipment O&M result is decrypted, to obtain described the first equipment O&M result; And send described the first equipment O&M result to described client.
In the possible implementation of the first of first aspect or first aspect,
As can be seen from the above technical solutions, the embodiment of the present invention has following beneficial effect:
In the technical scheme of the embodiment of the present invention, introduce mobile device, utilize mobile device to carry out the feature of wireless connections whenever and wherever possible with server, the novel maintenance system that set up strong adaptability, easily dispose, cost is low.And, do not need extra hardware facility, only need to utilize mobile device used in everyday can complete the novel maintenance of information technoloy equipment, due to the convenience of radio communication and extensively covering, can be applicable to neatly the novel maintenance application scenarios of multiple information technoloy equipment, the novel maintenance of realization to the information technoloy equipment of global any one location, reduces O&M cost greatly, promotes O&M efficiency.
[accompanying drawing explanation]
In order to be illustrated more clearly in the technical scheme of the embodiment of the present invention, to the accompanying drawing of required use in embodiment be briefly described below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skills, do not paying under the prerequisite of creative work, can also obtain according to these accompanying drawings other accompanying drawing.
Fig. 1 is the system schematic of the O&M method application of the information technoloy equipment that provides of the embodiment of the present invention;
Fig. 2 is the connection diagram of the O&M system of the information technoloy equipment that provides of the embodiment of the present invention;
Fig. 3 is the schematic flow sheet of the O&M method of the information technoloy equipment that provides of the embodiment of the present invention;
Fig. 4 is the schematic flow sheet of embodiment mono-of the O&M method of the information technoloy equipment that provides of the embodiment of the present invention;
Fig. 5 is the schematic flow sheet of embodiment bis-of the O&M method of the information technoloy equipment that provides of the embodiment of the present invention;
Fig. 6 is the structural representation of the O&M system of the information technoloy equipment that provides of the embodiment of the present invention.
[embodiment]
Technical scheme for a better understanding of the present invention, is described in detail the embodiment of the present invention below in conjunction with accompanying drawing.
Should be clear and definite, described embodiment is only the present invention's part embodiment, rather than whole embodiment.Embodiment based in the present invention, those of ordinary skills, not making all other embodiment that obtain under creative work prerequisite, belong to the scope of protection of the invention.
Please refer to Fig. 1, the system schematic of the O&M method application of the information technoloy equipment that it provides for the embodiment of the present invention, as shown in the figure, described method is applied to storage system, described storage system comprises mobile device, server and information technoloy equipment, mobile device belongs to battery limits, and carries out data interaction by cable and information technoloy equipment; Wherein said battery limits refer to the region of placing information technoloy equipment.Described mobile device comprises mobile terminal, panel computer or has other smart machines of wireless connections ability, as the notebook computer etc. of Mobile data card is installed.Described information technoloy equipment refers to information technoloy equipment to be safeguarded, described information technoloy equipment comprises server, switch, memory device and fire compartment wall etc.; Mobile device and cable between information technoloy equipment comprise that USB is connected with serial ports and are connected, can use USB connecting line or serial port connecting wire that information technoloy equipment and mobile device are coupled together, thereby the technical scheme of the embodiment of the present invention can be applied to not have the information technoloy equipment of USB interface.Mobile device also carries out data interaction by the server in wireless connections and O&M district, described wireless connections can be mobile Internet, please refer to Fig. 2, the connection diagram of the O&M system of the information technoloy equipment that it provides for the embodiment of the present invention, as shown in the figure, mobile device can be connected by setting up a convenient reliable novel maintenance between mobile Internet and server.Meanwhile, server is also connected with client, and client can arrange on computers.Utilize mobile device can realize interconnecting of above-mentioned wireless connections and cable, thereby set up an O&M of can be whenever and wherever possible and thering is availability, connect.
The embodiment of the present invention provides a kind of O&M method of information technoloy equipment, please refer to Fig. 3, the schematic flow sheet of the O&M method of the information technoloy equipment that it provides for the embodiment of the present invention, and as shown in the figure, the method comprises the following steps:
Step 301, described server sends O&M order by described the first session channel to described mobile device, described O&M order is used to indicate health status that described information technoloy equipment checks described information technoloy equipment, diagnose described information technoloy equipment fault, collect described information technoloy equipment information, described information technoloy equipment is upgraded.
Concrete, when information technoloy equipment breaks down, need to be to client-requested novel maintenance, wired connection between mobile device utilization and information technoloy equipment, read the attribute information of information technoloy equipment, the attribute information of described information technoloy equipment comprises the version information of the unit type of information technoloy equipment, information technoloy equipment and the location of information technoloy equipment etc.
Mobile device utilizes wireless connections to send novel maintenance request message to server, described server is according to described novel maintenance request message, utilize described wireless connections to send remote maintenance response message to described mobile device, thereby realize, set up the first session channel between mobile device and server.
As depicted in figs. 1 and 2, described server receives the O&M order that described client sends, and described O&M order is encrypted, and sends the O&M order obtaining after encryption by described the first session channel to described mobile device; Wherein, described client can receive the operational order of the information technoloy equipment of user's input, then the operational order of information technoloy equipment is encoded, to obtain O&M order.
Step 302, described mobile device forwards described O&M order by described the second session channel to described information technoloy equipment.
Concrete, described mobile device receives the session establishment request message that described server sends; Described session establishment request message is that described server obtains from described client, and described session establishment request message is that the described novel maintenance request message that described client sends according to described server obtains;
Described mobile device utilizes described wired connection to send described session establishment request message to described information technoloy equipment, so that described information technoloy equipment is according to described session establishment request message, utilize described wired connection to send session establishment response message to described mobile device, thereby realize, set up the second session channel between mobile device and information technoloy equipment.
Described mobile device is received after the O&M order obtaining after encryption, the O&M order obtaining is decrypted, to obtain described O&M order after this encryption; Then utilize the second session channel to send described O&M order to described information technoloy equipment, so that described information technoloy equipment carries out equipment O&M according to described O&M order.
Step 303, described information technoloy equipment carries out equipment O&M according to described O&M order.
Wherein, described information technoloy equipment carries out equipment O&M according to described O&M order, described O&M order is used to indicate health status that information technoloy equipment checks described information technoloy equipment, diagnose described information technoloy equipment fault, collect described information technoloy equipment information, described information technoloy equipment is upgraded.
Optionally, after step 303, described method can also comprise:
As depicted in figs. 1 and 2, described information technoloy equipment obtains the first equipment O&M result, by described the second session channel, to described mobile device, sends described the first equipment O&M result.
Described mobile device utilizes described the second session channel to receive described the first equipment O&M result that described information technoloy equipment sends, and then described the first equipment O&M result is encrypted, to obtain the second equipment O&M result; And utilize described the first session channel to send described the second equipment O&M result to described server.
Described server is decrypted described the second equipment O&M result, to obtain described the first equipment O&M result, and sends described the first equipment O&M result to described client.Wherein, client can show the first equipment O&M result on display interface, so that user can see the execution result of operational order of the information technoloy equipment of input, thereby can carry out according to execution result diagnosis and the O&M operation of the fault of information technoloy equipment.
Embodiment mono-
Please refer to Fig. 4, the schematic flow sheet of the embodiment mono-of the O&M method of the information technoloy equipment that it provides for the embodiment of the present invention, is the concrete methods of realizing of setting up above-mentioned the first session channel and the second session channel, and in the present embodiment, wired connection is USB connecting line; As shown in the figure, the method comprises the following steps:
Step 401, mobile device is connected with information technoloy equipment by USB connecting line, when information technoloy equipment breaks down, need to, to client-requested novel maintenance, start O&M application program default on mobile device; After the success of O&M application program launching, if mobile device recognizes successful connection of information technoloy equipment by USB connecting line, obtain the attribute information of information technoloy equipment, the attribute information of described information technoloy equipment comprises: the region of the unit type of information technoloy equipment, the version information of information technoloy equipment and information technoloy equipment etc.Mobile device utilizes wireless connections to send the first novel maintenance request message to server, and for example, described the first novel maintenance request message can be to set up VPN to connect.Described wireless connections can be mobile Internets,, because mobile device possesses wireless connections ability, can, by wireless connections mode, be connected to the access point of mobile Internet here.
Step 402, server is received after the first novel maintenance request message of mobile device transmission, is utilized wireless connections to send the first novel maintenance response message to mobile device, to realize the successful foundation of the first session channel.
Step 403, mobile device receives after the first novel maintenance response message, to server, send the second novel maintenance request message, this second novel maintenance request message can comprise the attribute information of information technoloy equipment.
Step 404, server is received after the second novel maintenance request message, store the attribute information of the information technoloy equipment comprising in the second novel maintenance request message, then according to default information technoloy equipment and the corresponding relation of user account, obtain at least one user account corresponding to attribute information of this information technoloy equipment, wherein, the user account corresponding to attribute information of information technoloy equipment can comprise: the user account this information technoloy equipment affiliated area to the client of administration authority, or, the type of this information technoloy equipment is there is to the user account of the client of administration authority; If at least two user accounts of attribute information correspondence of this information technoloy equipment, also need user account to screen, for example, according to the client of user account, whether whether the client of access server, user account busy etc. that screening conditions are screened, to obtain at least one user account; Then server sends the second novel maintenance request message to client corresponding to each user account.
Step 405, client is received after the second novel maintenance request message, to server, sends session establishment request message, this session establishment request message is used to indicate client agrees to information technoloy equipment to carry out novel maintenance, also for request, sets up the second session channel.
Step 406, because server sends novel maintenance request message at least one client, and can receive at least one session establishment request message, so server is using client corresponding to the session establishment request message of receiving at first as the client that realizes the novel maintenance of information technoloy equipment.
Server is received after session establishment request message, utilizes wireless connections to send session establishment request message to mobile device, to indicate mobile device and information technoloy equipment to set up the second session channel.
Step 407, mobile device is received after session establishment request message, utilizes USB connecting line to send session establishment request message to information technoloy equipment.
Step 408, on information technoloy equipment, being preset with USB drives, when information technoloy equipment is received after session establishment request message, can send session establishment response message to mobile device, and start local O&M application program, as shell, and the inlet flow of O&M application program is connected to the output that USB connects, the output stream of O&M application program is connected to the input that USB connects.
Step 409, mobile device is received after session establishment response message, utilizes wireless connections to send session establishment success indicating to server.
Step 410, server is received after session establishment success indicating, to client, sends session establishment success response message.
Step 411, client is received after session establishment success response message, shows inputting interface, to wait for the operational order of the information technoloy equipment that receives user's input, the O&M application program that this inputting interface is information technoloy equipment is at the interface of client.
Embodiment bis-
Please refer to Fig. 5, the schematic flow sheet of the embodiment bis-of the O&M method of the information technoloy equipment that it provides for the embodiment of the present invention is the concrete methods of realizing that mobile device utilizes the O&M data between the first session channel and the second session channel transmission server and information technoloy equipment; As shown in the figure, the method comprises the following steps:
Step 501, the operational order of the information technoloy equipment of client user input, encodes to the operational order of this information technoloy equipment, to obtain the second O&M order.
Step 502, user end to server sends the second O&M order.
Step 503, server is received after the second O&M order, and the second O&M order is encrypted, and to obtain the first O&M order, then utilizes the first session channel to send the first O&M order to mobile device.
Step 504, the first O&M order that mobile device utilizes the first session channel reception server to send, is decrypted the first O&M order, to obtain the second O&M order.
Step 505, mobile device utilizes the second session channel to send the second O&M order to information technoloy equipment.
Step 506, information technoloy equipment utilizes the second session channel to receive after the second O&M order, the second O&M order is mail to the inlet flow of O&M application program, to realize, carries out the second O&M order.
Step 507, information technoloy equipment, after the second O&M command execution, obtains the first equipment O&M result of the second O&M order, and utilizes the second session channel to send the first equipment O&M result to mobile device.
Step 508, mobile device utilizes the second session channel to receive after the first equipment O&M result, and the first equipment O&M result is encrypted, and to obtain the second equipment O&M result, and utilizes the first session channel to send the second equipment O&M result to server.
Step 509, server by utilizing the first session channel receives after the second equipment O&M result, and the second equipment O&M result is decrypted, and to obtain the first equipment O&M result, and sends the first equipment O&M result to client.
Step 510, client is received after the first equipment O&M result, on display interface, show the first equipment O&M result, so that user can see the execution result of operational order of the information technoloy equipment of input, thereby can carry out according to execution result diagnosis and the O&M operation of the fault of information technoloy equipment.
The embodiment of the present invention further provides the device embodiment that realizes each step and method in said method embodiment.
Please refer to Fig. 6, the structural representation of the O&M system of the information technoloy equipment that it provides for the embodiment of the present invention.As shown in the figure, this system comprises: mobile device 60, server 61 and information technoloy equipment 62, wherein, between described mobile device 60 and described server 61, by wireless connections, carry out data interaction, to form the first session channel, between described mobile device 60 and described information technoloy equipment 62, by cable, be connected and carry out data interaction, to form the second session channel;
Described server 61, for by described the first session channel to the 60 transmission O&M orders of described mobile device, described O&M order is used to indicate health status that described information technoloy equipment checks described information technoloy equipment, diagnose described information technoloy equipment fault, collect described information technoloy equipment information, described information technoloy equipment is upgraded;
Described mobile device 60, for forwarding described O&M order by described the second session channel to described information technoloy equipment 62;
Described information technoloy equipment 62, for carrying out equipment O&M according to described O&M order.
Wherein, described server 61 specifically for;
Receive the O&M order that described client sends;
Described O&M order is encrypted;
By described the first session channel, to described mobile device, send the O&M order obtaining after encryption.
Wherein, described mobile device 60 specifically for;
Receive the O&M order obtaining after encrypting;
The O&M order obtaining after described encryption is decrypted, to obtain described O&M order;
Utilize described the second session channel to send described O&M order to described information technoloy equipment.
In said system, described information technoloy equipment 62, also for obtaining the first equipment O&M result, and sends described the first equipment O&M result by described the second session channel to described mobile device 60;
Described mobile device 60, also for being encrypted described the first equipment O&M result, to obtain the second equipment O&M result; And utilize described the first session channel to send described the second equipment O&M result to described server 61;
Described server 61, also for described the second equipment O&M result is decrypted, to obtain described the first equipment O&M result; And send described the first equipment O&M result to described client.
The technical scheme of the embodiment of the present invention has following beneficial effect:
1, in the technical scheme of the embodiment of the present invention, introduce mobile device, utilize mobile device to carry out the feature of wireless connections whenever and wherever possible with server, the novel maintenance system that set up strong adaptability, easily dispose, cost is low.
2, in the technical scheme of the embodiment of the present invention, do not need extra hardware facility, only need to utilize mobile device used in everyday can complete the novel maintenance of information technoloy equipment, due to the convenience of radio communication and extensively covering, can be applicable to neatly the novel maintenance application scenarios of multiple information technoloy equipment, the novel maintenance of realization to the information technoloy equipment of global any one location, greatly reduce O&M cost, promote O&M efficiency.
3, utilize USB connecting line or serial ports to connect mobile device and information technoloy equipment, thereby obtain the novel maintenance ability of plug and play, avoid laying in advance limitation and the high in cost of production problem that fixed line is brought.
4, in transmission, time O&M order and execution result are all encrypted, thereby can guarantee to transmit the fail safe of data.
The foregoing is only preferred embodiment of the present invention, in order to limit the present invention, within the spirit and principles in the present invention not all, any modification of making, be equal to replacement, improvement etc., within all should being included in the scope of protection of the invention.

Claims (10)

1. the O&M method of an information technology information technoloy equipment, it is characterized in that, described method is applied to storage system, described storage system comprises mobile device, server and information technoloy equipment, wherein, between described mobile device and described server, by wireless connections, carries out data interaction, to form the first session channel, between described mobile device and described information technoloy equipment, by cable, be connected and carried out data interaction, to form the second session channel, described method comprises:
Described server sends O&M order by described the first session channel to described mobile device, described O&M order is used to indicate health status that described information technoloy equipment checks described information technoloy equipment, diagnose described information technoloy equipment fault, collect described information technoloy equipment information, described information technoloy equipment is upgraded;
Described mobile device forwards described O&M order by described the second session channel to described information technoloy equipment;
Described information technoloy equipment carries out equipment O&M according to described O&M order.
2. method according to claim 1, is characterized in that, between described mobile device and described server, by wireless connections, carries out data interaction, to form the first session channel, comprising:
Described mobile device utilizes described wireless connections to send novel maintenance request message to described server;
Described server, according to described novel maintenance request message, utilizes described wireless connections to send remote maintenance response message to described mobile device.
3. method according to claim 1 and 2, is characterized in that, between described mobile device and described information technoloy equipment, by cable, is connected and is carried out data interaction, to form the second session channel, comprising:
Described mobile device receives the session establishment request message that described server sends; Described session establishment request message is that described server obtains from client, and described session establishment request message is that the described novel maintenance request message that described client sends according to described server obtains;
Described mobile device utilizes described cable to send described session establishment request message to described information technoloy equipment, so that described information technoloy equipment according to described session establishment request message, utilizes described cable to send session establishment response message to described mobile device.
4. method according to claim 1, is characterized in that, described server sends O&M order by described the first session channel to described mobile device, comprising:
Described server receives the O&M order that described client sends;
Described server is encrypted described O&M order;
Described server sends the O&M order obtaining after encryption to described mobile device by described the first session channel.
5. method according to claim 4, is characterized in that, described mobile device forwards described O&M order by described the second session channel to described information technoloy equipment, comprising:
The O&M order that described mobile device obtains after receiving and encrypting;
The O&M order that described mobile device obtains after to described encryption is decrypted, to obtain described O&M order;
Described mobile device utilizes described the second session channel to send described O&M order to described information technoloy equipment.
6. according to the method described in any one in claim 1 to 5, it is characterized in that, described method also comprises:
Described information technoloy equipment obtains the first equipment O&M result;
Described information technoloy equipment sends described the first equipment O&M result by described the second session channel to described mobile device;
Described mobile device is encrypted described the first equipment O&M result, to obtain the second equipment O&M result;
Described mobile device utilizes described the first session channel to send described the second equipment O&M result to described server;
Described server is decrypted described the second equipment O&M result, to obtain described the first equipment O&M result;
Described server sends described the first equipment O&M result to described client.
7. the O&M system of an information technology information technoloy equipment, it is characterized in that, described system comprises: mobile device, server and information technoloy equipment, wherein, between described mobile device and described server, by wireless connections, carry out data interaction, to form the first session channel, between described mobile device and described information technoloy equipment, by cable, be connected and carry out data interaction, to form the second session channel;
Described server, for by described the first session channel to the order of described mobile device transmission O&M, described O&M order is used to indicate health status that described information technoloy equipment checks described information technoloy equipment, diagnose described information technoloy equipment fault, collect described information technoloy equipment information, described information technoloy equipment is upgraded;
Described mobile device, for forwarding described O&M order by described the second session channel to described information technoloy equipment;
Described information technoloy equipment, for carrying out equipment O&M according to described O&M order.
8. system according to claim 7, is characterized in that, described server specifically for;
Receive the O&M order that described client sends;
Described O&M order is encrypted;
By described the first session channel, to described mobile device, send the O&M order obtaining after encryption.
9. system according to claim 8, is characterized in that, described mobile device specifically for;
Receive the O&M order obtaining after encrypting;
The O&M order obtaining after described encryption is decrypted, to obtain described O&M order;
Utilize described the second session channel to send described O&M order to described information technoloy equipment.
10. according to the system described in claim 7 or 8 or 9, it is characterized in that,
Described information technoloy equipment, also for obtaining the first equipment O&M result, and sends described the first equipment O&M result by described the second session channel to described mobile device;
Described mobile device, also for being encrypted described the first equipment O&M result, to obtain the second equipment O&M result; And utilize described the first session channel to send described the second equipment O&M result to described server;
Described server, also for described the second equipment O&M result is decrypted, to obtain described the first equipment O&M result; And send described the first equipment O&M result to described client.
CN201310723978.6A 2013-12-24 2013-12-24 Operation and maintenance method and system of IT (information technology) equipment Pending CN103701644A (en)

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CN106375134A (en) * 2016-11-03 2017-02-01 福建新大陆软件工程有限公司 Computer room IT device operation and maintenance method and system
CN106453628A (en) * 2016-11-18 2017-02-22 上海上讯信息技术股份有限公司 Clone session control method and device
CN106471468A (en) * 2014-07-30 2017-03-01 谷歌技术控股有限责任公司 Wireless device firmware is updated in context

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CN103036937A (en) * 2011-09-30 2013-04-10 施克莱无线公司 Communication system for communication between off-line device and management server
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Publication number Priority date Publication date Assignee Title
CN106471468A (en) * 2014-07-30 2017-03-01 谷歌技术控股有限责任公司 Wireless device firmware is updated in context
CN106471468B (en) * 2014-07-30 2019-11-08 谷歌技术控股有限责任公司 Wireless device firmware is updated in context
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