CN103578382A - Method for playing advertisements through service evaluator - Google Patents
Method for playing advertisements through service evaluator Download PDFInfo
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- CN103578382A CN103578382A CN201210248582.6A CN201210248582A CN103578382A CN 103578382 A CN103578382 A CN 103578382A CN 201210248582 A CN201210248582 A CN 201210248582A CN 103578382 A CN103578382 A CN 103578382A
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Abstract
The invention relates to a method for playing advertisements through a service evaluator. The method is achieved through a service evaluator display terminal (1), a display terminal operating terminal (2), a non-contact IC card (3), a computer (4), a reader-writer (5) and software. Advertisement content inputting and playing, service staff information inputting and playing, evaluation option displaying, evaluation result collection and evaluation result statistics and analysis can be achieved through the service evaluator display terminal (1), the display terminal operating terminal (2), the non-contact IC card (3), the computer (4), the reader-writer (5) and the software. By adopting the method for playing the advertisements through the service evaluator, the service staff information inputting and customer evaluation result collection are finished through a radio frequency identification technology, and the method is very convenient. In addition, economic benefit can be produced through advertisement playing.
Description
Technical field
The present invention relates to a kind of by the method for service evaluating device broadcast advertisement.
Background technology
Along with the increasing of competition among enterprises pressure, staff's service quality is more and more subject to the attention of enterprise; The industry of more especially enhancing competitiveness by service (as: bank, telecom operators etc.).In order to improve service quality, there is the business window of the general Hui enterprise of enterprise of business window to put a service evaluating device; Client evaluates attendant's service quality height by operate services evaluator.Because enterprise carries out interaction with client by service evaluating device; Therefore, service evaluating device can become a kind of advertising display platform.
Summary of the invention
The object of the present invention is to provide a kind of: the method for carrying out broadcast advertisement by service evaluating device.
The present invention comes the method for broadcast advertisement to be achieved in that by service evaluating device display terminal (1), service evaluating device operating terminal (2), non-contact IC card (3), computing machine (4), read write line (5) and software by service evaluating device to complete.
Communication interface by described service evaluating device display terminal (1) is inputted ad content, and the touch-screen by service evaluating device display terminal (1) carrys out broadcasting advertisement content; Thereby realize the broadcasting of ad content.
By described service evaluating device display terminal (1), service evaluating device operating terminal (2) and non-contact IC card (3), input attendant's information, the option that demonstration supplies customer evaluation service quality (as: satisfaction, general, dissatisfied) and collection client's evaluation result; Attendant comes direct customers to carry out the evaluation of service quality by the button on operate services evaluator operating terminal (2); Client evaluates attendant's service quality by the option on touch touch-screen; Client's evaluation result, by the processing of service evaluating device display terminal (1), is written on non-contact IC card (3) by service evaluating device operating terminal (2); Thereby realized the Function of Evaluation of service evaluating device.
By described non-contact IC card (3), computing machine (4), read write line (5) and software, the evaluation result on non-contact IC card (3) is entered on computing machine; Thereby realize statistics, the analysis of customer evaluation result.Described software is arranged on computing machine (4); Described read write line (5) is connected with computing machine (4); Staff controls the evaluation result on read write line (5) reading non-contact type IC card (3) by the software on operation computing machine (4).What the mechanics of communication between described read write line (5) and non-contact IC card (3) adopted is REID, that is: RFID.
Described non-contact IC card be used for stores service personnel information (as: photo, name and job number) and collect client's evaluation result (as: satisfied and dissatisfied).
Described service evaluating device display terminal (1) is comprised of shell, processor module, communication module, memory module, player module, display module and power module.Under the control of processor module, by communication module, input ad content and store in memory module; Under the control of processor module, player module is play the ad content being stored in memory module by display module; The work that power module is modules provides electric energy.Described service evaluating device operating terminal (2) is comprised of shell, key-press module and radio frequency identification module; The button of attendant's operation push-button module comes direct customers to evaluate its service quality; Radio frequency identification module be used for reading non-contact type IC card (3) attendant information and on non-contact IC card (3), write client's evaluation result.Described service evaluating device display terminal (1) is connected with service evaluating device operating terminal (2); Processor module by service evaluating device display terminal (1) completes the attendant's information on the radio frequency identification module reading non-contact type IC card (3) of service evaluating device operating terminal (2) and on non-contact IC card, writes client's evaluation result; By service evaluating device display terminal (1), realize attendant by the guidance information of the key-press input on service evaluating device operating terminal (2).What the communication between described service evaluating device operating terminal (2) and non-contact IC card (3) adopted is REID, that is: RFID.
The invention has the advantages that: by adopting REID to complete the input of attendant's information and the collection of evaluation customer evaluation result, very convenient; In addition, by broadcast advertisement on the display screen in service evaluating device display terminal (1), can also produce economic benefit.
Accompanying drawing explanation
Fig. 1 represents the structural representation of service evaluating device display terminal of the present invention (1) and service evaluating device operating terminal (2).
Fig. 2 represents the structural representation of computing machine of the present invention (4) and read write line (5).
Embodiment
Below in conjunction with accompanying drawing, further describe the specific embodiment of the present invention.
Fig. 1 represents the structural representation of service evaluating device display terminal (1) and service evaluating device operating terminal (2).In Fig. 1: 1 represents service evaluating device display terminal; 2 represent service evaluating device operating terminal; 11 represent the communication interface of service evaluating device display terminal (1), are used for changing the ad content in service evaluating device display terminal (1); 12 represent the display screen of service evaluating device display terminals (1), be used for presenting advertising content, attendant information and evaluate the option of service quality, be touch-screen; 13 represent the power lead of service evaluating device display terminal (1), are used for powering to the work of service evaluating device display terminal (1) and service evaluating device operating terminal (2); 14 represent the data line between service evaluating device display terminals (1) and service evaluating device operating terminal (2), are used for communication and power supply; 21 represent the radio-frequency (RF) identification region of service evaluating device operating terminal (2), are used for reading attendant's information and the evaluation result that writes client on non-contact IC; 22 represent the operation push-button on service evaluating device operating terminal (2), and attendant comes direct customers to use service evaluating device by operation push-button (22).
During work: change and be stored in the ad content in service evaluating device display terminal (1) by communication interface (11), play and be stored in the ad content in service evaluating device display terminal (1) by display screen (12); Thereby realize the function that ad content is changed and play.Attendant is placed on radio-frequency (RF) identification district (21) above by storing the non-contact IC card of own information, and the information of oneself (as: photo, name, job number) is transferred to service evaluating device display terminal (1) and shows by display screen (12); After completing to client's service, attendant's push button (22), display screen (12) demonstrates for the option of customer evaluation service quality (as: satisfied, general, dissatisfied), and client evaluates attendant's service quality by the option on touch display screen (12) (as: satisfied, general, dissatisfied); Service evaluating device display terminal (1) is transferred to service evaluating device operating terminal (2) client's evaluation result by data line (14) and writes in non-contact IC card (3); Thereby the demonstration of attendant's information, the demonstration of service quality evaluation option and the collection of customer evaluation result have been realized.
Fig. 2 represents the structural representation of computing machine (4) and read write line (5).In Fig. 2: 41 represent the data line between computing machine (4) and read write line (5), be used for for the communication between computing machine (4) and read write line (5); The software of controlling read write line (5) and statistics, analyzing customer evaluation result is installed in computing machine (4); Read write line (5) is used for the customer evaluation result on reading non-contact type IC card (3).During work: the non-contact IC card (3) that stores customer evaluation result is placed on to read write line (5) upper, the customer evaluation result in read write line (5) reading non-contact type IC card is also entered into client's evaluation result in computing machine (4); The customer evaluation result that can upload read write line (5) by the software being arranged in computing machine (4) is added up and is analyzed; Thereby realize statistics and the analysis of customer evaluation result.
Claims (5)
1. by a method for service evaluating device broadcast advertisement, it is characterized in that: described method is completed by service evaluating device display terminal (1), service evaluating device operating terminal (2), non-contact IC card (3), computing machine (4), read write line (5) and software.
2. according to claim 1 by the method for service evaluating device broadcast advertisement, it is characterized in that: by described service evaluating device display terminal (1), input ad content broadcasting advertisement content.
3. according to claim 1 by the method for service evaluating device broadcast advertisement, it is characterized in that: the touch-screen by described service evaluating device display terminal (1) shows the option for customer evaluation service quality; Client evaluates attendant's service quality by the option on touch touch-screen.
4. according to claim 1 by the method for service evaluating device broadcast advertisement, it is characterized in that: by described service evaluating device display terminal (1), service evaluating device operating terminal (2) and non-contact IC card (3), input attendant's information, and client's evaluation result is input on non-contact IC card (3).
5. according to claim 1 by the method for service evaluating device broadcast advertisement, it is characterized in that: by described non-contact IC card (3), computing machine (4), read write line (5) and software, the evaluation result on non-contact IC card (3) is entered on computing machine.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201210248582.6A CN103578382A (en) | 2012-07-18 | 2012-07-18 | Method for playing advertisements through service evaluator |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201210248582.6A CN103578382A (en) | 2012-07-18 | 2012-07-18 | Method for playing advertisements through service evaluator |
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| Publication Number | Publication Date |
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| CN103578382A true CN103578382A (en) | 2014-02-12 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201210248582.6A Pending CN103578382A (en) | 2012-07-18 | 2012-07-18 | Method for playing advertisements through service evaluator |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103778450A (en) * | 2014-02-13 | 2014-05-07 | 颜力 | Display and write-in equipment |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2000250994A (en) * | 1999-03-03 | 2000-09-14 | Hitachi Ltd | Method and system for service provision using ic card |
| CN201037937Y (en) * | 2006-12-22 | 2008-03-19 | 张志群 | Service appraising equipment and mated reading-writing card thereof |
| CN201229623Y (en) * | 2008-06-27 | 2009-04-29 | 成都三泰电子实业股份有限公司 | Service evaluator for bank cashier |
| CN101639910A (en) * | 2009-08-28 | 2010-02-03 | 交通部公路科学研究院 | Taxi intelligent service system |
-
2012
- 2012-07-18 CN CN201210248582.6A patent/CN103578382A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2000250994A (en) * | 1999-03-03 | 2000-09-14 | Hitachi Ltd | Method and system for service provision using ic card |
| CN201037937Y (en) * | 2006-12-22 | 2008-03-19 | 张志群 | Service appraising equipment and mated reading-writing card thereof |
| CN201229623Y (en) * | 2008-06-27 | 2009-04-29 | 成都三泰电子实业股份有限公司 | Service evaluator for bank cashier |
| CN101639910A (en) * | 2009-08-28 | 2010-02-03 | 交通部公路科学研究院 | Taxi intelligent service system |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103778450A (en) * | 2014-02-13 | 2014-05-07 | 颜力 | Display and write-in equipment |
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Application publication date: 20140212 |