CN103514493A - Seamless human resource management method - Google Patents
Seamless human resource management method Download PDFInfo
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- CN103514493A CN103514493A CN201210202828.6A CN201210202828A CN103514493A CN 103514493 A CN103514493 A CN 103514493A CN 201210202828 A CN201210202828 A CN 201210202828A CN 103514493 A CN103514493 A CN 103514493A
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Abstract
The invention discloses a seamless human resource management method. By researching barriers in the traditional enterprise human resource management field and various processes influencing seamless connection and optimization of manpower resource management activities in each field, various processes are formulated to mange connection interfaces of capability development, performance management and motivation, working team and cultural construction and employee planning in the tradition manpower resource management field; and through various measurement items controlling and optimizing the processes, knowledge-intensive enterprises are helped to realize seamless connection management of manpower resource management, establish cost evaluation management of recruitment, build a talent pool, form an improved performance system, salary system and higher employee loyalty. The method, in the angle of integrated development and on the basis of quantitative management of the human resource management activities, helps to eliminate the barriers in each step and realize seamless integration and optimization in each aspect of human resource management.
Description
Technical field
The present invention relates to a kind of Human Resources Management Method that is applied to the contour Sci-tech Knowledge intensive enterprise of computer technology, belong to human resource management technical field.
Background technology
Since last century the nineties, the contour Sci-tech Knowledge intensive enterprise of computer technology enters the core competence that Talent Management in fast development stage ，Er enterprise becomes competition among enterprises.Competition between enterprise is not only to be products & services, more be to provide and create the talent of products & services, therefore the talent of management enterprise how effectively, help enterprise attracts, develops, encourages, organizes and has retained staff the business goal of enterprise, becomes the problem of paying close attention to the most of knowledge-intensive enterprise.
At present, as computer technology Zhe Lei high-tech, knowledge-intensive enterprise has in the problem mainly facing aspect human resource management: Human Resource Department is that enterprise's personnel recruitment is had to run around all the time wears him out, but personnel and post matching effect is still unsatisfactory; Performance management becomes a mere formality, and so-called examination is the scoring on book, lacks substantial improvement; Personnel training lacks the art of composition, and result of training has no way of considering; Post development lacks, and promotes passage not clear; It is inflexible that emolument is distributed, arousal effect deficiency etc.
Summary of the invention
Goal of the invention: the object of the invention is to for above-mentioned problems of the prior art and the not enough Human Resources Management Method that a kind of seamless process is provided, help enterprise to realize the seamless connection management of human resource management, realize recruitment assessment of cost management, set up talent bank, perfect performance system, remuneration system and higher employee's loyalty.
Technical scheme: a kind of Human Resources Management Method of seamless process, by ability development, performance management and excitation, working group and the cultural construction in management legacy human resource management field and " interface " between employee's planning, make enterprise realize the seamless connection management of human resource management, the method comprises following steps:
(1) first according to the Human Resources Management Method model of seamless process, human resource management present situation is diagnosed, identified the weakness of current human resource management;
(2), for the weakness in (1), introduce seamless process Human Resources Management Method model---human resource management best practices;
(3) distribute special messenger to set up the human resource management council, and clear and definite each relevant people major responsibility;
(4) responsible person concerned in (3) identifies enterprise and plans the relevance between the every management activity aspect Si Ge ability development, performance management and excitation, working group and cultural construction, employee, and formulate corresponding flow process, become the interface of systematized management, set up the performance management mechanism, organizational capacity administrative mechanism, competency integrated mechanism, licensing scheme, tutor's mechanism, the competency assets mechanism that quantize simultaneously, guarantee the seamless connection of interface;
(5) in (3), the human resource management council carries out centralized review to the every flow process in (4), unsanctioned flow process is modified, and the flow process passed through of evaluation is carried out to crew a surname in enterprises pass through enforcement;
(6) implementation result in (5) is measured from staffing, communication execution, organization work environment, performance management, Training and Development, emolument Liu Ge aspect, and item number certificate respectively measured in record;
(7) according to respectively measuring item number certificate in (6), use Six Sigma and relevant mathematical statistics to carry out being optimized after correlation analysis, what-if to existing human resource management model.
The performance management mechanism quantizing in described step (4) is to utilize mathematical statistics method opinion, sets up the model of Tuan Dui individual's performance management model ，Huo Tuan Dui personal work flow process, optimizes the organizational performance ability of enterprise; Organizational capacity administrative mechanism is to utilize the Competency Model of setting up enterprise staff, and it is managed, and promotes organizational capacity to improve; Competency integrated mechanism is based on Competency Model, and the interface of identification team/personal work flow process, then carries out competency integration; Licensing scheme Shi Dui team/individual authorizes tubulation reason; Tutor's mechanism is that the performance management mechanism ，Wei team/individual based on competency and quantification provides tutor, improves the performance ability of enterprise; Competency assets mechanism is to set up the assets storehouse that enterprise carries out based on competency, promotes accumulation of knowledge and transmission.
Evaluation in described step (5) is the human resource management model according to seamless process, formulates in advance checklist, then the rationality of each flow process, validity, relevance is evaluated.
In described step (6) the tolerance item of staffing comprise vacancy post quantity, each channel recruit qualified employee's number, internal referral personnel accounting, recruitment cost, recruitment mode, candidate that after the trial period, performance is qualified and employ personnel's information contrast, unit personnel participate in recruitment ratio, employee transfer rate, recruitment whole process time, dismissal number, discharge resign ratio, resignation employee's alternative cost of cost, employee; The tolerance item of communication and coordination comprise be subject to communication skill training staff number, be subject to conference management training staff number, by formal mechanism solve interpersonal relation number of collisions, propose care problem number, care problem is described meeting number, solve time of each problem and workload, the crucial number, meeting of relying on lasted number, meeting and started on time to finish ratio, have agenda meeting to send in advance agenda ratio, the meeting item that will finish to close rate; The tolerance item of organization work environment comprises individual office space for each person, working group's office space, public area utilization rate, working environment problem submission number, the efficiency of violating working environment rules number, the shared time ratio of meeting, performance improvement, environmental interference correction ratio; The tolerance item of performance management comprised target rate, objectives of examination changing ratio, performance chart, performance development trend, the staff number that has performance appraisal problem, performance appraisal time used, outstanding performance approval number, prize-winningly encourage number, prize-winningly encourage number, propose to carry out and take time; The tolerance item of Training and Development comprises trains ratio, the training cost of number of times, training requirement and enforcement, utilization rate, training quality, discussion cycle in job performance of the training technical ability of reservation, new technical ability, arrange number and the type of development opportunity; The tolerance item of emolument comprises that the rate of growth ,Yi hilllock of emolument provides surely, combined type emolument ratio, disequilibrium rate, the promptness of emolument activity and the contrast in efficiency, post emolument and market, the contrast of inner emolument, the degree of awareness of employee to emolument activity and equality.
Effective effect: the human resource management side of seamless process not only pays close attention to the independent development of modules, focuses on the development of integration simultaneously, take quantitative management human resources management as foundation, removes the misunderstanding, and realizes seamless integration and the optimization of each side.
Accompanying drawing explanation
Fig. 1 is the process flow diagram of the embodiment of the present invention.
Fig. 2 is a tolerance of the present invention division table.
Embodiment
Below in conjunction with the drawings and specific embodiments, further illustrate the present invention, should understand these embodiment is only not used in and limits the scope of the invention for the present invention is described, after having read the present invention, those skilled in the art all fall within the application's claims limited range to the modification of the various equivalent form of values of the present invention.
The software enterprise in the Shi Yijia of X enterprise Jiangsu, its product main users will, from knowledge inter-disciplinary talents such as white collar, business people, therefore extremely be paid close attention to company personnel's quality cultivation and the maintenance of customer satisfaction.For integrating the fitness of Human Resource Practices activity and business goal, and further improve client's loyalty and satisfaction, introduce the Human Resources Management Method of having implemented seamless process.Customer satisfaction 80% before implementing this method, customer complaint is than 5%, employee demission rate 9%.
First the human resource management present situation of the said firm is diagnosed, for Competency Model, carried out investigation, analysis and identified the weakness of current human resource management, finally set up Competency Model.
Secondly, for the weakness of diagnosing out, introduce seamless process Human Resources Management Method model---human resource management best practices, set up the human resource management council being formed by company executives and core department manager, and clear and definite each related personnel's major responsibility.
Moreover, common identification company of responsible person concerned establishment officer plans the relevance between the every management activity aspect Si Ge ability development, performance management and excitation, working group and cultural construction, employee, and formulate corresponding flow process, become the interface of systematized management, set up the performance management mechanism, organizational capacity administrative mechanism, competency integrated mechanism, licensing scheme, tutor's mechanism, the competency assets mechanism that quantize simultaneously, guarantee the seamless connection of interface.
The human resource management council initiates evaluation meeting, and every flow process of formulating is carried out to centralized review.Unsanctioned flow process is modified, and the flow process of then evaluation being passed through is carried out crew a surname in intra-company and is passed through enforcement.
During internal implementation, the human resource management council measures from staffing, communication execution, organization work environment, performance management, Training and Development, emolument Liu Ge aspect, and item number certificate respectively measured in record.
Finally at internal implementation after half a year, record respectively measured to item number certificate, use Six Sigma and relevant mathematical statistics to carry out carrying out process optimization after correlation analysis, what-if to existing human resource management model, thereby promote the further lifting of company human resource management.
Through one of this method, take turns enforcement, 5 number percents of customer satisfaction rising of the said firm, customer complaint reduces by 2 number percents, and employee's separation rate has also reduced by 2 number percents, and the operation cost of company, recruitment cost have also had obvious decline; Meanwhile, also set up intra-company's knowledge base, become the carrier of knowledge transmission and precipitation.And as the employee of the said firm, collective's morale gets a promotion, sense of honour further increases ，Dou Yishi company a member takes pride in, and plays an active part in corporate decision and Activities, the communication between the superior and the subordinate is day by day smooth, has formed actively, open corporate culture.
Claims (4)
1. the Human Resources Management Method of a seamless process, it is characterized in that: by ability development, the performance management in management legacy human resource management field, breathe out " interface " between excitation, working group and cultural construction and employee's planning, make enterprise realize the seamless connection management of human resource management, the method comprises following steps:
(1) first according to the Human Resources Management Method model of seamless process, human resource management present situation is diagnosed, identified the weakness of current human resource management;
(2), for the weakness in (1), introduce seamless process Human Resources Management Method model---human resource management best practices;
(3) distribute special messenger to set up the human resource management council, and clear and definite each relevant people major responsibility;
(4) responsible person concerned in (3) identifies enterprise and plans the relevance between the every management activity aspect Si Ge ability development, performance management and excitation, working group and cultural construction, employee, and formulate corresponding flow process, become the interface of systematized management, set up the performance management mechanism, organizational capacity administrative mechanism, competency integrated mechanism, licensing scheme, tutor's mechanism, the competency assets mechanism that quantize simultaneously, guarantee the seamless connection of interface;
(5) in (3), the human resource management council carries out centralized review to the every flow process in (4), unsanctioned flow process is modified, and the flow process passed through of evaluation is carried out to crew a surname in enterprises pass through enforcement;
(6) implementation result in (5) is measured from staffing, communication execution, organization work environment, performance management, Training and Development, emolument Liu Ge aspect, and item number certificate respectively measured in record;
(7) according to respectively measuring item number certificate in (6), use Six Sigma and relevant mathematical statistics to carry out being optimized after correlation analysis, what-if to existing human resource management model.
2. the Human Resources Management Method of a kind of seamless process according to claim 1, is characterized in that:
The performance management mechanism quantizing in described step (4) is to utilize mathematical statistics method opinion, sets up the model of Tuan Dui individual's performance management model ，Huo Tuan Dui personal work flow process, optimizes the organizational performance ability of enterprise; Organizational capacity administrative mechanism is to utilize the Competency Model of setting up enterprise staff, and it is managed, and promotes organizational capacity to improve; Competency integrated mechanism is based on Competency Model, and the interface of identification team/personal work flow process, then carries out competency integration; Licensing scheme Shi Dui team/individual authorizes tubulation reason; Tutor's mechanism is that the performance management mechanism ，Wei team/individual based on competency and quantification provides tutor, improves the performance ability of enterprise; Competency assets mechanism is to set up the assets storehouse that enterprise carries out based on competency, promotes accumulation of knowledge and transmission.
3. the Human Resources Management Method of a kind of seamless process according to claim 1, is characterized in that:
Evaluation in described step (5) is the human resource management model according to seamless process, formulates in advance checklist, then the rationality of each flow process, validity, relevance is evaluated.
4. the Human Resources Management Method of a kind of seamless process according to claim 1, is characterized in that:
In described step (6) the tolerance item of staffing comprise vacancy post quantity, each channel recruit qualified employee's number, internal referral personnel accounting, recruitment cost, recruitment mode, candidate that after the trial period, performance is qualified and employ personnel's information contrast, unit personnel participate in recruitment ratio, employee transfer rate, recruitment whole process time, dismissal number, discharge resign ratio, resignation employee's alternative cost of cost, employee;
The tolerance item of communication and coordination comprise be subject to communication skill training staff number, be subject to conference management training staff number, by formal mechanism solve interpersonal relation number of collisions, propose care problem number, care problem is described meeting number, solve time of each problem and workload, the crucial number, meeting of relying on lasted number, meeting and started on time to finish ratio, have agenda meeting to send in advance agenda ratio, the meeting item that will finish to close rate;
The tolerance item of organization work environment comprises individual office space for each person, working group's office space, public area utilization rate, working environment problem submission number, the efficiency of violating working environment rules number, the shared time ratio of meeting, performance improvement, environmental interference correction ratio;
The tolerance item of performance management comprised target rate, objectives of examination changing ratio, performance chart, performance development trend, the staff number that has performance appraisal problem, performance appraisal time used, outstanding performance approval number, prize-winningly encourage number, prize-winningly encourage number, propose to carry out and take time;
The tolerance item of Training and Development comprises trains ratio, the training cost of number of times, training requirement and enforcement, utilization rate, training quality, discussion cycle in job performance of the training technical ability of reservation, new technical ability, arrange number and the type of development opportunity;
The tolerance item of emolument comprises that the rate of growth ,Yi hilllock of emolument provides surely, combined type emolument ratio, disequilibrium rate, the promptness of emolument activity and the contrast in efficiency, post emolument and market, the contrast of inner emolument, the degree of awareness of employee to emolument activity and equality.
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Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN107862489A (en) * | 2017-12-21 | 2018-03-30 | 平安科技（深圳）有限公司 | Achievement statistical method, device, terminal and computer-readable recording medium |
| CN109087226A (en) * | 2018-09-19 | 2018-12-25 | 孙嘉奇 | A kind of conceptual framework design method of Intelletual Asset management system software systems |
| CN109087066A (en) * | 2018-07-27 | 2018-12-25 | 郝文君 | It is a kind of based on information, credit accumulate visualization really believe system |
| CN110033191A (en) * | 2019-04-16 | 2019-07-19 | 北京殷塞信息技术有限公司 | A kind of analysis method and system of business artificial intelligence |
| CN111126945A (en) * | 2019-11-26 | 2020-05-08 | 泰康保险集团股份有限公司 | Method, device, medium and equipment for processing article issuing data |
| CN111708438A (en) * | 2020-06-18 | 2020-09-25 | 浙江精创教育科技有限公司 | Human resource emergency management VR panoramic experience system and experience method thereof |
| CN112200415A (en) * | 2020-09-21 | 2021-01-08 | 北京字跳网络技术有限公司 | Information processing method and device and electronic equipment |
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Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107862489A (en) * | 2017-12-21 | 2018-03-30 | 平安科技（深圳）有限公司 | Achievement statistical method, device, terminal and computer-readable recording medium |
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| CN109087226A (en) * | 2018-09-19 | 2018-12-25 | 孙嘉奇 | A kind of conceptual framework design method of Intelletual Asset management system software systems |
| CN109087226B (en) * | 2018-09-19 | 2022-05-20 | 孙嘉奇 | Conceptual framework design method of intelligent asset management system software system |
| CN110033191A (en) * | 2019-04-16 | 2019-07-19 | 北京殷塞信息技术有限公司 | A kind of analysis method and system of business artificial intelligence |
| CN110033191B (en) * | 2019-04-16 | 2021-08-24 | 北京殷塞信息技术有限公司 | Business artificial intelligence analysis method and system |
| CN111126945A (en) * | 2019-11-26 | 2020-05-08 | 泰康保险集团股份有限公司 | Method, device, medium and equipment for processing article issuing data |
| CN111708438A (en) * | 2020-06-18 | 2020-09-25 | 浙江精创教育科技有限公司 | Human resource emergency management VR panoramic experience system and experience method thereof |
| CN112200415A (en) * | 2020-09-21 | 2021-01-08 | 北京字跳网络技术有限公司 | Information processing method and device and electronic equipment |
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Application publication date: 20140115 |