CN103259684A - Internet service monitoring method and system - Google Patents

Internet service monitoring method and system Download PDF

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Publication number
CN103259684A
CN103259684A CN2013101966607A CN201310196660A CN103259684A CN 103259684 A CN103259684 A CN 103259684A CN 2013101966607 A CN2013101966607 A CN 2013101966607A CN 201310196660 A CN201310196660 A CN 201310196660A CN 103259684 A CN103259684 A CN 103259684A
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monitored
internet service
monitoring
monitor
results
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潘浩
田标
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CENTURY DRAGON INFORMATION NETWORK Co Ltd
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CENTURY DRAGON INFORMATION NETWORK Co Ltd
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Abstract

The invention relates to the correlation technical field of the internet, in particular to an internet service monitoring method and system. Internet service which is monitored is obtained, at least one monitoring result is obtained, and a monitoring state of a monitored object correlated with the monitoring result is confirmed according to a comparison result of the monitoring result and a preset monitoring threshold value. Corresponding monitoring operation is executed according to the monitoring state. According to the internet service monitoring method and system, the monitoring result is obtained by adoption of a dynamic Web page, and the monitoring state is judged according to the monitoring result. Due to the fact that unified monitoring platforms based on open monitoring interfaces are used for monitoring all kinds of internet service, the overall operational state of the service can be monitored, and all components of the service, service processes and the operational state of each device can be monitored.

Description

Internet service method for supervising and system
Technical field
The present invention relates to the Internet correlative technology field, particularly relate to Internet service method for supervising and system.
Background technology
Progressively evolution along with the interconnected networking of every profession and trade, the customer volume of Internet service is increasing, people are also more and more higher to the requirement of the service quality of Internet service, service reliability, begin the monitoring of Internet service has been proposed requirements at the higher level, include but not limited to:
Before business broke down, O﹠M and monitor staff should be able to be in time notified in order to adopt an effective measure as early as possible;
After traffic failure took place, O﹠M and monitor staff can receive the phenomenon of the failure descriptor that is conducive to the solution of problems;
Monitoring should be able to be avoided less than, the situation that can not in time monitor fault but business breaks down;
Can deeply monitor the each several part of all kinds of Internet services, can accurately judge professional overall operation situation again.
Described monitoring refers to the monitoring of resource and the Internet service of IT field, the principle of this class monitoring technique as shown in Figure 1, monitor supervision platform 1 can periodically check the running status of each monitored object 21~2n, if state is undesired, have certain processing operation, can comprise storage, notice, alarm etc.Simple monitoring (whether the network of for example checking an equipment UNICOM) monitor supervision platform can independently be finished, and some complicated and deep monitoring often need be installed one at monitored object act on behalf of 3.
Because extensive use and the standard thereof of Windows, Linux/Unix are relatively uniform, and often difference is huge on technical scheme, service logic, implementation language, operation platform between the different business, monitoring tools in the market and technical scheme mainly are the monitoring of network-oriented and equipment, mainly be monitoring specific common software (for example Microsoft Exchange) or specific transactions on business monitoring, the scope of monitoring and effect are all very limited, can't generally satisfy the needs of Internet service monitoring.
Prior art has dual mode to realize monitoring.
The technical scheme of prior art one:
Hardware devices such as monitoring server, storage and network, provide special monitoring function to the IP of each equipment, port numbers etc., by on software interface, being the equipment centralized configuration of same business an equipment group, thereby realize each equipment of equipment, network and a business and the monitoring of device service.
The shortcoming of prior art one:
Because Internet service is often externally served by a specific network address, technology one is the operation conditions of monitoring business integral body accurately;
Lack each subsystem to business, the monitoring of emphasis operation flow;
After business breaks down, can not return the professional error message that provides itself, the root of a large amount of faults can't accurately be located, and it is unfavorable that fault is solved.
The technical scheme of prior art two:
Between monitor supervision platform and monitored business, adopt the communication protocol of special-purpose or certain domain-specific, IIOP (full name Internet Inter-ORB Protocol for example, it is the Internet internal object request broker agreement, be used for CORBA2.0 and compatible platform, it is the agreement of between CORBA Object Request Broker, communicating by letter, CORBA full name Common Object Request Broker Architecture, CORBA, it is for solving in the distributed processing environment, the interconnection of hardware and software system and a solution of proposing.), can realize the communication between any system in theory, make monitor supervision platform can monitor miscellaneous service widely.
The shortcoming of prior art two:
Need make bigger change to monitored business, exploitation and implementation amount are big, and the easy operational efficiency of part that CORBA is relevant is low, and cost is high and cause the problem of fail safe easily, so does not have practical application substantially at internet industry.
Since Internet service often by HTTP (full name hypertext transport protocol, a kind of specified in more detail the rule of communication mutually between browser and the Web server, transmit the data transfer protocol of web documents by the internet.) agreement externally serves with unified network address, adopts the IIOP agreement will pass through certain conversion, and monitored business will have suitable function for conversion, limits more during practical application.
To database, the soft third party software of this class of Web server that business is used, can't monitor transformation with IIOP substantially, similarly, can't use equipment and the service thereof of IIOP monitoring business, therefore can not carry out comprehensive, deep monitoring to the state of business.
Use the IIOP agreement, monitoring software generally all will be made the form of client end/server end, can not monitor whenever and wherever possible by browser, mobile phone etc., and the development amount is big, and actual use is very inconvenient.
Summary of the invention
Based on this, be necessary need carry out bigger change to monitored object-based device at prior art, and fail to form the technical problem that simple uniform way is monitored, a kind of Internet service method for supervising and system are provided.
A kind of Internet service method for supervising comprises:
Obtain monitored Internet service, described monitored Internet service comprises the monitor network address, a dynamic page on the server of monitored Internet service is pointed in described monitor network address, described dynamic page comprises calling the operation flow of described monitored Internet service, and may exporting as monitored results of each step exported in the operation flow, and described monitored results is associated with at least one monitored object;
According to described monitor network address, from described dynamic page, obtain at least one monitored results, determine the monitor state of the monitored object that is associated with described monitored results according to the comparative result of monitored results and default monitoring threshold value;
According to described monitor state, carry out corresponding policer operation.
Therein among embodiment, described monitored Internet service also is associated with at least one default number of the account, described Internet service method for supervising also comprises: when detecting the network connection of the number of the account that comprises described monitored the Internet association, preserve described network connection information, according to described monitor state, send described monitor state to described network connection.
Therein among embodiment, described monitor state comprises: normally reach abnormal condition, described according to described monitor state, carry out the step of corresponding policer operation, specifically comprise: when the number of times of the appearance of described abnormal condition surpasses default frequency threshold value, then send described abnormal condition to described network connection.
Among embodiment, described monitored object is provided with monitoring agent therein, and described monitored results is monitored described monitored object by described monitoring agent or control operation and obtaining.
Among embodiment, described monitored results adopts predefined form encapsulation therein.
A kind of Internet service supervisory control system comprises:
Monitored Internet service acquisition module, be used for obtaining monitored Internet service, described monitored Internet service comprises the monitor network address, a dynamic page on the server of monitored Internet service is pointed in described monitor network address, described dynamic page comprises calling the operation flow of described monitored Internet service, and may exporting as monitored results of each step exported in the operation flow, and described monitored results is associated with at least one monitored object;
The monitored results acquisition module, be used for according to described monitor network address, from described dynamic page, obtain at least one monitored results, determine the monitor state of the monitored object that is associated with described monitored results according to the comparative result of monitored results and default monitoring threshold value;
The policer operation Executive Module is used for according to described monitor state, carries out corresponding policer operation.
Therein among embodiment, described monitored Internet service also is associated with at least one default number of the account, described Internet service supervisory control system also comprises: network connecting module, be used for when detecting the network connection of the number of the account that comprises described monitored the Internet association, preserve described network connection information, according to described monitor state, send described monitor state to described network connection.
Therein among embodiment, described monitor state comprises: normally reach abnormal condition, described policer operation Executive Module specifically is used for: when the number of times of the appearance of described abnormal condition surpasses default frequency threshold value, then send described abnormal condition to described network connection.
Among embodiment, described monitored object is provided with monitoring agent therein, and described monitored results is monitored described monitored object by described monitoring agent or control operation and obtaining.
Among embodiment, described monitored results adopts predefined form encapsulation therein.
Above-mentioned Internet service method for supervising and system adopt dynamic web page to obtain monitored results, judge monitor state according to monitored results, set up monitoring system and method to Internet service each level, system from hardware to the application software.Owing to use unified monitor supervision platform based on the open various Internet services that realized by any technical scheme of monitor-interface monitoring, can monitor professional overall operation situation, can also each part of monitoring business, the operation conditions of operation flow and any equipment thereof; When critical event such as breaking down, can notify the user computer browser monitored results in real time; Can whether send notice to it according to user's judging identity, realize the personalization of notice; Can support simultaneously by smart mobile phone, panel computer monitoring business, handling problem whenever and wherever possible.
Description of drawings
Fig. 1 is the schematic diagram of the monitoring technique of prior art;
Fig. 2 is the workflow diagram of Internet service method for supervising of the present invention;
Fig. 3 is the modular structure figure of a kind of Internet service supervisory control system of the present invention;
Fig. 4 is connected at the HTML WebSocket that sets up with User Identity between browser and the monitor supervision platform for example of the present invention;
Fig. 5 is the flow chart of monitoring, notification procedure in example of the present invention.
Embodiment
The present invention will be further described in detail below in conjunction with the drawings and specific embodiments.
Be illustrated in figure 2 as the workflow diagram of Internet service method for supervising of the present invention.
A kind of Internet service method for supervising comprises:
Step S201, obtain monitored Internet service, described monitored Internet service comprises the monitor network address, a dynamic page on the server of monitored Internet service is pointed in described monitor network address, described dynamic page comprises calling the operation flow of described monitored Internet service, and may exporting as monitored results of each step exported in the operation flow, and described monitored results is associated with at least one monitored object;
Step S202 according to described monitor network address, obtains at least one monitored results from described dynamic page, determine the monitor state of the monitored object that is associated with described monitored results according to the comparative result of monitored results and default monitoring threshold value;
Step S203 according to described monitor state, carries out corresponding policer operation.
Internet service method for supervising of the present invention can be realized by monitor supervision platform.
Wherein, among the step S201, dynamic page is provided by the server of monitored Internet service, and has the fixing network address as the monitor network address, monitor supervision platform then can have access to this dynamic page, thereby obtain relevant monitored results by the access monitoring network address.
Wherein, step S203, those of ordinary skills can specialize policer operation after reading this patent, for example mode such as alarm.Therein among embodiment, described monitored Internet service also is associated with at least one default number of the account, described Internet service method for supervising also comprises: when detecting the network connection of the number of the account that comprises described monitored the Internet association, preserve described network connection information, according to described monitor state, send described monitor state to described network connection.
In the present embodiment, described network connection can be that the user passes through browser, the access monitoring platform, and by input right user name and password login, this username and password is described default number of the account.Logining the successful page utilizes browser to HTML WebSocket (one of HTML standard, its target is to realize in browser and real-time, the two-way communication of server end, its the definition agreement can better save server resource and bandwidth and reach real-time communication) support, automatically the WebSocket that is initiated between the monitor supervision platform connects, and user account as the connection parameter.This WebSocket connection is described network connection.
Present embodiment then can send to monitor state user's browser by preserving the network connection of user's login, realizes instant policer operation.
Therein among embodiment, described monitor state comprises: normally reach abnormal condition, described step S203 specifically comprises: when the number of times of the appearance of described abnormal condition surpasses default frequency threshold value, then send described abnormal condition to described network connection.Frequency threshold value is predefined, and a large amount of of monitor supervision platform discovery just can not notify the user because stablizing the problem that occurs inadequately like this.
Among embodiment, described monitored object is provided with monitoring agent therein, and described monitored results is monitored described monitored object by described monitoring agent or control operation and obtaining.
Monitoring agent uses when needs are carried out some special monitoring or control operation, need operate on the monitored object.According to different monitoring demands, monitoring agent can be different.
Among embodiment, described monitored results adopts predefined form encapsulation therein.Preferably, adopt the encapsulation of JSON form, JSON full name JavaScript Object Notation a kind ofly is totally independent of data interchange format language, lightweight.It is desirable exchanges data language, is easy to people and reads and write, and also is easy to machine simultaneously and resolves and generate.
Be illustrated in figure 3 as the modular structure figure of a kind of Internet service supervisory control system of the present invention.
A kind of module of Internet service supervisory control system comprises:
Monitored Internet service acquisition module 310, be used for obtaining monitored Internet service, described monitored Internet service comprises the monitor network address, a dynamic page on the server of monitored Internet service is pointed in described monitor network address, described dynamic page comprises calling the operation flow of described monitored Internet service, and may exporting as monitored results of each step exported in the operation flow, and described monitored results is associated with at least one monitored object;
Monitored results acquisition module 320, be used for according to described monitor network address, from described dynamic page, obtain at least one monitored results, determine the monitor state of the monitored object that is associated with described monitored results according to the comparative result of monitored results and default monitoring threshold value;
Policer operation Executive Module 330 is used for according to described monitor state, carries out corresponding policer operation.
Therein among embodiment, described monitored Internet service also is associated with at least one default number of the account, described Internet service supervisory control system also comprises: network connecting module 340, be used for when detecting the network connection of the number of the account that comprises described monitored the Internet association, preserve described network connection information, according to described monitor state, send described monitor state to described network connection.
Therein among embodiment, described monitor state comprises: normally reach abnormal condition, described policer operation Executive Module 330 specifically is used for: when the number of times of the appearance of described abnormal condition surpasses default frequency threshold value, then send described abnormal condition to described network connection.
Among embodiment, described monitored object is provided with monitoring agent therein, and described monitored results is monitored described monitored object by described monitoring agent or control operation and obtaining.
Among embodiment, described monitored results adopts predefined form encapsulation therein.
As an example, comprise four parts:
1) monitor-interface
This interface adopt http protocol with the JSON format specification content of the monitored results under various running statuses, returned of monitored business, comprise the name which clauses and subclauses, each clauses and subclauses can be arranged, the restriction of monitored results data type, monitored business can provide a pagefile, according to the running status that requires outgoing traffic system and each several part thereof of this interface, call uniformly, extract for monitor supervision platform.
The content of interface comprises:
(1) use http protocol as monitoring protocol;
(2) monitored results is pressed the output of JSON form, and each content item is all with the right form tissue of key-value (Key-Value) among the result;
(3) running status of any business is divided into: normal, alarm, 3 kinds of different states of fault, making the presumable key of all monitored results (Key) is a fixing finite aggregate, element in this set is pressed character string type to be handled, fix the value (being the name of Key) of each element, the value that each key (Key) is corresponding is pressed professional practical operation situation and is filled, particular content is as shown in table 1, comprises professional name, monitor the used time, time started, the monitoring script name, monitored results, service condition, protocol version, the alarm array (have the alarm fill), fault array (when having fault to take place, filling), remarks.
Table 1 business monitoring result
Field identification Whether must fill out The field implication
duration Be Always consuming time
businessName Be Professional name
startTime Be Detect the time started
scriptName Be The monitoring script name
result Be Monitored results
businessStatus Be Professional health status
description Optional Remarks
glitchs Optional The fault that this monitoring is found
alarms Optional The alarm that this monitoring is found
version Be Protocol version
(4) if there is fault in business, be filled into monitored results after can encapsulating fault object with the JSON form, particular content is as shown in table 2, comprises that fault title, phenomenon of the failure, professional name, subsystem name, fault level, failure cause, fault solve suggestion.
Table 2 traffic failure
Field identification Whether must fill out The field implication
title Be The fault title
description Be Phenomenon of the failure
business Be Professional name
process Optional The subsystem name
glitchLevel Optional Fault level
reason Optional Failure cause
advice Optional Fault solves suggestion
(5) if professional existence alarm, also can encapsulate alarm object with the JSON form, particular content is as shown in table 3, comprises that alarm title, alarm phenomenon, professional name, subsystem name, alarm grade, alarm cause, fault solve suggestion, the analysis result to alarming.
Table 3 service alarm
Field identification Whether must fill out The field implication
title Be The alarm title
description Be The alarm phenomenon
business Be Professional name
process Optional The subsystem name
alarmLevel Be The alarm grade
advice Optional The alarming processing suggestion
reason Optional Alarm cause
analysis Optional Analysis to alarm
2) monitor supervision platform
The monitoring page of the monitored business of this platform energy timer access is resolved the monitored results that meets above-mentioned interface requirement automatically, and is determined trigger which kind of operation according to pre-configured threshold value, comprises alarm, fault and notice, storage monitored results etc.It need operate on the hardware server, is deployed under the application server.
Monitored results and relevant configuration data are stored in the database server, can select to increase income arbitrarily or commercial database software.
3) monitoring agent
Optional, when carrying out some special monitoring or control operation by the agency, use by needs, need operate on the monitored object.Different monitoring demands, monitoring agent can be different.
4) at least one monitored business
A newly-built dynamic web page is also disposed, and realizes above-mentioned monitor-interface, regularly calls for monitor supervision platform.This business has an equipment at least, monitor supervision platform can check this equipment situation of UNICOM and service thereof whether on network at any time, CPU/ EMS memory occupation situation etc. for example, also can be by the special service on the monitoring agent watch-dog, certain subsystem that for example should business is perhaps carried out operations such as the control service starts, stops.
When service alarm and event of failure generation, monitor supervision platform can carry out personalized notifications to the user, and whole process may further comprise the steps as shown in Figure 4:
S401, user input the login of right user name and password, logins the successful page and utilize browser to the support of HTML WebSocket, are initiated to the WebSocket connection between the monitor supervision platform automatically, and user account as the connection parameter.
S402, monitor supervision platform accept this connection request, and user browser is set up with the WebSocket of monitor supervision platform and is connected.
S403, monitor supervision platform obtain and connect corresponding user account, and further obtain and identity, then role's buffer memory of connection and respective user thereof are got up, and use when next notifying, and related procedure as shown in Figure 2.
Before using new business of monitor supervision platform monitoring, at first to finish monitoring and dispose, may further comprise the steps:
1) by the monitor-interface requirement, the dynamic page of server increase in monitored business adopts professional development language to write and calls service code and the deployment that will monitor.
2) business that will monitor in the monitor supervision platform registration comprises title, safeguards the people, monitors URL, expected result, monitor state etc.
3) set up corresponding relation between various monitored object, the O﹠M personnel such as monitored business and its equipment, database; The data permission of configuration monitoring point specifies the user of which identity can receive the monitored results of this control point.
4) the deep monitoring of part will be affixed one's name to monitoring agent in its upper side, by the running state data of monitoring agent collecting device and service thereof.Monitor supervision platform can be initiated monitoring to the agency and be called.
Next, monitor supervision platform just can be regularly, automatically monitoring business and each several part thereof.When certain part of business breaks down when causing whole service to break down, monitor supervision platform can be diagnosed the root that is out of order.For example, if all databases of a business all are in the fault, should business be in the fault certainly so, monitor supervision platform can be diagnosed out this professional failure cause after definite professional other parts are normal be that its database breaks down, and the part of the phenomenon of database failure as diagnosis.Notify this conclusion the associated user to help quick location and the solution of problem.
When needs were notified the user, monitor supervision platform can judge to notify which user according to step 3); According to the WebSocket that preserves connect and user identity can be in real time, exactly event content is sent to user browser, as shown in Figure 5.
As shown in Figure 5, comprising:
Step S501, monitor supervision platform checks monitored results, if state is normal, execution in step S502, otherwise, execution in step S503;
Step S502, storage monitored results and end operation;
Step S503, after the monitored object state variation, comprise from normally become alarm, from normally becoming fault etc., monitor supervision platform at first finds that number of times adds 1 to the problem of this object, then execution in step S504;
Step S504, if find this thing greater than default frequency threshold value, then execution in step S505 notifies the user, otherwise execution in step S502;
Automatically determine its Status Type according to the monitoring frequency threshold value that sets in advance, whether determine corresponding monitor event to user notification according to Status Type, guaranteeing really has problem probably when the user is notified, and state fluctuation information that can monitored object is bothered; Also allow the user only to monitor the object of own interested Status Type.
For example, the original state of monitored object is normal, if monitor it 3 times and be in malfunction continuously, and monitor supervision platform set in advance continuous monitor an object fault 3 times after, Status Type can be set to state 1 automatically; Continuous monitor for 6 times fault then Status Type be set to state 2 automatically, must have problem just to notify the user at least 3 times by continuous monitoring to an object if monitor supervision platform arranges, a large amount of of monitor supervision platform discovery just can not notify the user because stablizing the problem that occurs inadequately like this.
Step S505 searches the user which identity relevant monitoring allows to notify, execution in step S506;
Step S506, whether detect has the WebSocket that has preserved to connect execution in step S507;
Whether step S507 notifies according to the connection of buffer memory and user identity check thereof, if notice, and execution in step S508 then, otherwise repeated execution of steps S509;
Step S508 sends notice, execution in step S509;
Step S509, if there is the not verified WebSocket that preserved to connect, execution in step S506 then, otherwise end operation.
When implementing, at first dispose monitor supervision platform, add the business that to monitor, professional database, software server, equipment and the service of using thereof at monitor supervision platform then, next dispose the corresponding relation between monitored business and its each subsystem, the equipment, configuration finishes and can realize unified monitoring by monitor supervision platform.
Be the examples of implementation that the Internet service of two different programming languages, different technologies solution development is monitored below:
Monitoring deployment examples 1:
1) business 1 that will monitor is that PHP uses, the at first definite operation flow that will monitor, write a new PHP pagefile by the requirement of monitor-interface then and realize calling these operation flows, input parameter transmits by the URL of new PHP file, in the mode of character string assembly unit the JSON form that may exporting of each step of flow process requires with monitor-interface is exported.On test is uploaded onto the server this file by the back.
2) increase this business at monitor supervision platform, the information such as subsystem of safeguarding people, business of the URL that registration will be monitored, business.
3) set up the corresponding relation of this business and its all software servers, equipment, determine which service needs monitoring on each equipment, determine which control point of needs according to this professional actual monitored demand, each control point is configured to monitor supervision platform or monitoring agent is monitored, and monitored results stores in the database.
Monitoring deployment examples 2:
1) business 2 that will monitor is mailing systems, the main Java EE that adopts, C and C Plus Plus have been realized front end and each service of backstage, determine according to the monitoring demand that monitoring signs in to from the user and obtain the such business procedure of Mail Contents, need to monitor this service access service successively, authentication service, obtain mail, the email storage service, the webmail service, write a JSP script file according to the requirement of monitor-interface, use Java JSON storehouse (perhaps using the character string ways of connecting) that may exporting of each step of flow process made up back output in order, at last this Documents Department is deployed under the web server.。
2) remaining step is identical with example 1.
The policer operation example:
1) after monitor staff's login, need only keep browser not close, when important monitor events such as fault is arranged take place, as long as this event-monitoring personnel can check, monitor supervision platform can send to browser to director and the contact details thereof of correlated phenomena, affiliated business, relevant control point in real time, corresponding auditory tone cues is arranged simultaneously, the monitor staff to these Problem Confirmations after, can notify the related personnel to handle immediately, because the phenomenon information of event is that monitored business is returned, and is helpful for dealing with problems.
2) the O﹠M personnel can receive the phenomenon notice of above-mentioned event simultaneously, therefore can in time notice problem and take corresponding measure, and problem may just be solved before service-user is found fault.For example, when access service is broken down, monitor supervision platform can collect the IP of the phenomenon of the failure data of this service, the machine that breaks down, the information of access service called side, the diagnostic result data of whole system, after these data assemblings, notify the O﹠M personnel that arrive this business appointment in real time, automatically, exactly, make O﹠M personnel do not need to take time again investigation system various piece, orientation problem and root thereof, can directly deal with problems.
3) the O﹠M personnel at any time a key check the ruuning situation of professional integral body and each several part thereof, if there is arbitrary portion that alarm or fault are arranged, before professional integral body breaks down, have grace time to adopt an effective measure, the professional mean down time can effectively reduce.
Internet service method for supervising of the present invention and system have the following advantages:
1. can extensively, in depth monitor all Internet services, use with simple, convenient in real time.
Because HTTP, JSON extensive use in current domestic and international all kinds of Internet services, and browser, various Web technical scheme, each operating system are all extensively supported, when one of new monitoring is professional, the monitoring page that needs to add all is to call this professional existing capability, is therefore invented the monitoring that can easily be applied to any Internet service.
2. can provide monitored business problem phenomenon information that return, that be conducive to the solution of problems
By the interface that the present invention formulates, the state information of internal system can be unified to extract arbitrarily, unification is handled and unified storage, and can send to professional O﹠M personnel in real time, can be helpful to the solution traffic issues.
3. by HTML WebSocket, can be freely, notice is to the browser that respectively is connected to monitor supervision platform in real time.
At present a lot of monitoring tools use SMS notification, can produce certain cost; Perhaps obtain the problem of nearest generation by poll, periodic refreshing etc., but the problem that has just taken place must could obtain after polling operation is finished next time.
4. professional whole and each part can be monitored, a part of traffic failure and root thereof can be accurately located
So just can business is whole break down before, in time notice to be conducive to the problem of discovery deal with problems in advance, avoid the generation of traffic failure.
5. by setting up the corresponding relation between O﹠M personnel, the monitored object, and the grade of monitored object, the user identity that can receive the notice of this object arranged, can make each O﹠M personnel only receive the notice that oneself is concerned about, guarantee that major issue can in time be noticed.
6. can supply smart mobile phone, panel computer whenever and wherever possible by its browser monitoring, handling problem.
The above embodiment has only expressed several execution mode of the present invention, and it describes comparatively concrete and detailed, but can not therefore be interpreted as the restriction to claim of the present invention.Should be pointed out that for the person of ordinary skill of the art without departing from the inventive concept of the premise, can also make some distortion and improvement, these all belong to protection scope of the present invention.Therefore, the protection range of patent of the present invention should be as the criterion with claims.

Claims (10)

1. an Internet service method for supervising is characterized in that, comprising:
Obtain monitored Internet service, described monitored Internet service comprises the monitor network address, a dynamic page on the server of monitored Internet service is pointed in described monitor network address, described dynamic page comprises calling the operation flow of described monitored Internet service, and may exporting as monitored results of each step exported in the operation flow, and described monitored results is associated with at least one monitored object;
According to described monitor network address, from described dynamic page, obtain at least one monitored results, determine the monitor state of the monitored object that is associated with described monitored results according to the comparative result of monitored results and default monitoring threshold value;
According to described monitor state, carry out corresponding policer operation.
2. Internet service method for supervising according to claim 1, it is characterized in that, described monitored Internet service also is associated with at least one default number of the account, described Internet service method for supervising also comprises: when detecting the network connection of the number of the account that comprises described monitored the Internet association, preserve described network connection information, according to described monitor state, send described monitor state to described network connection.
3. Internet service method for supervising according to claim 1, it is characterized in that, described monitor state comprises: normally reach abnormal condition, described according to described monitor state, carry out the step of corresponding policer operation, specifically comprise: when the number of times of the appearance of described abnormal condition surpasses default frequency threshold value, then send described abnormal condition to described network connection.
4. Internet service method for supervising according to claim 1 is characterized in that, described monitored object is provided with monitoring agent, and described monitored results is monitored described monitored object by described monitoring agent or control operation and obtaining.
5. Internet service method for supervising according to claim 1 is characterized in that, described monitored results adopts predefined form encapsulation.
6. an Internet service supervisory control system is characterized in that, comprising:
Monitored Internet service acquisition module, be used for obtaining monitored Internet service, described monitored Internet service comprises the monitor network address, a dynamic page on the server of monitored Internet service is pointed in described monitor network address, described dynamic page comprises calling the operation flow of described monitored Internet service, and may exporting as monitored results of each step exported in the operation flow, and described monitored results is associated with at least one monitored object;
The monitored results acquisition module, be used for according to described monitor network address, from described dynamic page, obtain at least one monitored results, determine the monitor state of the monitored object that is associated with described monitored results according to the comparative result of monitored results and default monitoring threshold value;
The policer operation Executive Module is used for according to described monitor state, carries out corresponding policer operation.
7. Internet service supervisory control system according to claim 6, it is characterized in that, described monitored Internet service also is associated with at least one default number of the account, described Internet service supervisory control system also comprises: network connecting module, be used for when detecting the network connection of the number of the account that comprises described monitored the Internet association, preserve described network connection information, according to described monitor state, send described monitor state to described network connection.
8. Internet service supervisory control system according to claim 6, it is characterized in that, described monitor state comprises: normally reach abnormal condition, described policer operation Executive Module, specifically be used for: when the number of times of the appearance of described abnormal condition surpasses default frequency threshold value, then send described abnormal condition to described network connection.
9. Internet service supervisory control system according to claim 6 is characterized in that, described monitored object is provided with monitoring agent, and described monitored results is monitored described monitored object by described monitoring agent or control operation and obtaining.
10. Internet service supervisory control system according to claim 6 is characterized in that, described monitored results adopts predefined form encapsulation.
CN2013101966607A 2013-05-23 2013-05-23 Internet service monitoring method and system Pending CN103259684A (en)

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CN106656557A (en) * 2016-10-31 2017-05-10 网易(杭州)网络有限公司 Service state processing method and device
CN106685839A (en) * 2016-11-17 2017-05-17 上海斐讯数据通信技术有限公司 Method and system for monitoring router long connection service
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CN108153663A (en) * 2016-12-02 2018-06-12 阿里巴巴集团控股有限公司 Page data processing method and device
CN108170582A (en) * 2017-12-28 2018-06-15 政采云有限公司 System mode querying method and device, computer readable storage medium
CN110572315A (en) * 2019-09-06 2019-12-13 北京云迹科技有限公司 Information interaction method and device, robot and storage medium

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CN103595804A (en) * 2013-11-20 2014-02-19 北京京东尚科信息技术有限公司 Server cluster monitoring system
WO2015196821A1 (en) * 2014-06-27 2015-12-30 中兴通讯股份有限公司 Method and apparatus for monitoring websocket server
CN105306288A (en) * 2014-06-27 2016-02-03 中兴通讯股份有限公司 WebSocket server monitoring method and device
CN104252401A (en) * 2014-08-29 2014-12-31 北京阅联信息技术有限公司 Weight based device status judgment method and system thereof
CN104252401B (en) * 2014-08-29 2017-02-15 北京阅联信息技术有限公司 Weight based device status judgment method and system thereof
CN105450479A (en) * 2016-01-04 2016-03-30 山东超越数控电子有限公司 Method and apparatus for monitoring module
CN106656557A (en) * 2016-10-31 2017-05-10 网易(杭州)网络有限公司 Service state processing method and device
CN106685839A (en) * 2016-11-17 2017-05-17 上海斐讯数据通信技术有限公司 Method and system for monitoring router long connection service
CN108153663A (en) * 2016-12-02 2018-06-12 阿里巴巴集团控股有限公司 Page data processing method and device
CN108153663B (en) * 2016-12-02 2022-02-18 阿里巴巴集团控股有限公司 Page data processing method and device
CN108052429A (en) * 2017-11-13 2018-05-18 山东中创软件商用中间件股份有限公司 A kind of method for monitoring state of URL, device and medium
CN108170582A (en) * 2017-12-28 2018-06-15 政采云有限公司 System mode querying method and device, computer readable storage medium
CN110572315A (en) * 2019-09-06 2019-12-13 北京云迹科技有限公司 Information interaction method and device, robot and storage medium

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Application publication date: 20130821