CN103258363A - Terminal-based queuing service system - Google Patents
Terminal-based queuing service system Download PDFInfo
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- CN103258363A CN103258363A CN 201210036606 CN201210036606A CN103258363A CN 103258363 A CN103258363 A CN 103258363A CN 201210036606 CN201210036606 CN 201210036606 CN 201210036606 A CN201210036606 A CN 201210036606A CN 103258363 A CN103258363 A CN 103258363A
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Abstract
The present invention discloses a terminal-based queuing service system, which comprises a terminal connection module, a positioning module, a geographic information system module, a queuing module, a service module and the like. According to the present invention, a plurality of ways are adopted to connect a terminal to a system in a parallel manner; the terminal submits queuing information; the system assigns a user queuing sequence according to a queuing algorithm, verifies the information, and notifies a user a current queuing status according to the user queuing sequence, a current user position, and other status information, and a current queue status; the user holds the terminal, arrives at the scene, and signs through a verification code and other ways; and the system performs verification, converts the user status into the scene status, and implements and provides final calling queuing and other scene services for the user arriving at the scene. With the present invention, queuing is performed and a series of follow-up services are provided based on the terminal so as to provide a terminal-based queuing service system for users.
Description
Technical field
The present invention relates to a plurality of technical fields such as portable terminal, system software, refer to a kind of queuing service system based on terminal especially.
Background technology
Along with mobile communication, the development of technology such as Internet technology, particularly software engineering, the development of Internet technology, geographic information system technology is for a kind of queuing service system based on terminal provides feasibility.
Under the current social state, a lot of scenes need the user to carry out on-the-spot queuing, for example food and drink mechanism is at weekend, the vigorous time of consumption such as festivals or holidays, the user need be in the action, and wait for after obtaining queue number at the scene, a large amount of user times and social resources have been wasted, and Internet technology, the development of software engineering and terminal is ranked and is obtained queue number by terminal remote, and registers after reaching the spot, the user can long-rangely obtain queueing condition or system notifies, the user can carry out the adjustment of behavior and time according to the queuing situation, and wait at the scene of needn't arriving, and has improved efficient and user's impression of consumption.
In view of this, the objective of the invention is to propose a kind of a kind of queuing service system based on terminal of automatic queuing.
Summary of the invention
Key in summary of the invention herein and describe paragraph.
From above as can be seen, a kind of queuing service system based on terminal provided by the invention, in many ways with terminal with the parallel system that is linked into, terminal is submitted queueing message to, system is according to queuing algorithm distributing user queuing order and authorization information, after the user enters formation, according to user's order of lining up, status information and current quene states such as user's current location, to carry out status data synchronous with the user, the user holds and registers after terminal is reached the spot, and system verifies the state of back converting users for on-the-spot, and implements and provide final on-the-spot services such as the queuing of calling out the numbers for reaching on-the-spot user.
Further, a kind of queuing service system based on terminal that passes through to provide satisfies each side's requirement for a kind of development of data service of the queuing based on terminal provides powerful guarantee, promotes user friendly experience.
For achieving the above object, one aspect of the present invention provides a kind of queuing service system based on terminal, and this method comprises:
By various access waies, comprise WEB, WAP, note, multimedia message, modes such as client are with user's queuing requirement and the parallel system that is linked into of parameter, and the access service parallel processing of system and the multipath access requirement of access multi-user join system queuing's formation by parallel work-flow with user data.
Among the embodiment of a kind of queuing service system based on terminal provided by the invention, this method also comprises:
System is according to parallel queue's operative algorithm, user's request object is placed queue queue, user's request object has comprised customer identification information and attribute and state, comprising user's agreement registers the time, credit value, user's current location, user's parameter such as whether register, the user is after entering into formation, and system is user's distribution queue queueing message and the verification msg and these information are handed down to the user of registering.
Among the embodiment of a kind of queuing service system based on terminal provided by the invention, this method also comprises:
System is according to the change conditions of current queue, and user's current queuing position, judge the time that the user need wait and arrive, the mode that system's active push or user draw is carried out data sync, and the method for synchronization comprises note, WEB, WAP, client messages etc., further, the user can make the judgement of oneself and further action accordingly.
Among the embodiment of a kind of queuing service system based on terminal provided by the invention, this method also comprises:
The user reaches and registers behind the scene and verify, register user's authorization information of system verification, comprise text input validation sign indicating number, scanning user rs authentication bar code, the mode of NFC checking user terminal, checking by after User Status is converted to the success status of registering, user scheduling is entered into the scene waiting list of registering.
To register user scheduling of system enters into on-the-spot waiting list, order according to on-the-spot waiting list provides service for the user, subsequent user is according to the queuing order and arrive the Time Calculation user that registers at the weight order of the formation of registering, in the back of reaching the spot according to the formation of registering of the queuing order scene of being inserted into.
Among the embodiment of a kind of queuing service system based on terminal provided by the invention, this method also comprises:
After user's request reaches, system generates user object, take the parallel work-flow mode, data structure and mode of operation by parallel work-flow, the fifo queue mode that comprises the formation mode of time-based FIFO and have weight, system carries out locking and the release of critical resource by parallel algorithm, guarantees the concurrency of shared queue's resource.
Among the embodiment of a kind of queuing service system based on terminal provided by the invention, this method also comprises:
System generates the verification msg of a uniqueness for each user, bearing mode comprises text, bar code, or the mapping of the NFC recognition data of subscriber terminal side, the user is when registering, the identifying code text of taking input system to issue, bar code scan, the NFC identification mode is registered, system obtain user authentication information or identifying information, initiation is to user's checking, obtains the user to field information and state of user is set to be dispatched to the waiting list of registering for the state of registering and with the user.
Among the embodiment of a kind of queuing service system based on terminal provided by the invention, this method also comprises:
State according to the formation variation, the change of customer location, system pushes quene state and is notified to the user, comprise periodic synchronous and movement threshold thresholding triggering synchronous, or user's active inquiry system queue state, the method for synchronization comprises note or multimedia message mode, WEB mode, WAP mode, and client mode.
Among the embodiment of a kind of queuing service system based on terminal provided by the invention, this method also comprises:
System carries out user's scheduling according to the formation algorithm, comprise the queue scheduling algorithm, the queue scheduling algorithm of registering, late algorithm carries out control and the scheduling of formation, to guarantee the orderly of user's queuing, queue scheduling sorts according to user's weight that sorts, comprise chronological order, the attribute of user parameter, calculating is sorted as credit parameter equal weight, spot dispatch is sorted according to entering register formation order and queue queue's order, late algorithm is the user's that on time do not reach the spot scheduling strategy, the user is not as reaching the spot on time, and system freezes or delays the order control that mode such as queuing order is ranked at will be late time that enters on-the-spot waiting list of user.
Have the following advantages specifically:
Remote queue:
The user can participate in queuing by terminal, and wait at the scene that need not, and has made things convenient for the user.
Automatically scheduling:
System dispatches the user who enters formation automatically, dynamically adjusts the queuing order according to state of user and the situation of registering, and the user expects high-visible.
State notifying:
After the variation of user's position and queueing condition reached certain threshold value, system carried out the notice of user state information automatically, and the user also can initiatively inquire about and obtain data queued simultaneously.
Improve consumption efficiency:
Rank and system dispatches automatically by long-range, the user need not to waste the plenty of time on queuing and waiting for, has improved the efficient of consumption.
Description of drawings
Accompanying drawing described herein is used to provide further understanding of the present invention, constitutes the application's a part, and illustrative examples of the present invention and explanation thereof are used for explaining the present invention, do not constitute improper restriction of the present invention.In the accompanying drawings:
Fig. 1 is the synoptic diagram of system module structure of the present invention.
Fig. 2 is system business process synoptic diagram of the present invention.
Fig. 3 constitutes structural representation for formation of the present invention.
Fig. 4 is the synchronous schematic flow sheet of queuing data of the present invention.
Fig. 5 is queuing of the present invention and dispatching algorithm schematic flow sheet.
Embodiment
With reference to the accompanying drawings the present invention is described more fully, exemplary embodiment of the present invention wherein is described.
For achieving the above object, a kind of queuing service system based on terminal has been proposed.
Below in conjunction with the drawings, embodiments of the present invention are described.
The key point that realizes a kind of queuing service system based on terminal is as follows:
Positional information is obtained:
Obtain customer location based on variety of way, comprise HTML5, GPS and AGPS, modes such as IP are obtained user position information, and customer position information is participated in the flow process of state notifying judgement as parameter.
Formation and parallel work-flow:
Insert the user to system by variety of way, queue queue to system end carries out parallel work-flow, need design parallel data structure and mode of operation, guarantee the security of user's the parallel work-flow that enters order and formation, guarantee the safety of critical section by the mode of various critical resources and lock.
With production and consumption models, the resource pool of parallel processing queue queue and the formation of registering.
Queuing and dispatching algorithm:
To entering into the user of queue queue, system is for joining formation with each user object and ranking and dispatch, design according to service logic, comprise register logic and late steering logic, state notifying decision logic, and user property weight, comprise priority, property parameters such as credit value are ranked and scheduling controlling to formation, guarantee the demand that user object satisfies service logic in queuing and the scheduling of formation.
Queuing algorithm is controlled according to the strategy of first-in first-out and is distributed the queuing sequence number.
The logic of registering is dispatched to the formation of registering with the user, shifts out from waiting in line formation.
The queueing logic of registering is at first considered first in first out and queuing sequence number, secondly considers not overtime late user, inserts according to the queuing sequence number.
Late user can freeze temporarily or cancel the queuing sequence number according to service logic to dispatch with the mode of delaying ranking.
Distribute the queuing sequence number to consider the time that the user asks the system that arrives, and attribute of user, comprise priority, credit value, at first sorting time of arrival, secondly the user who arrives system in the identical time sorts according to priority and the credit value of user property.
The weight calculation algorithm:
User's line up order weight=(weight coefficient * User Priority+weight coefficient * credit value)-weight coefficient * time of arrival (more early the user of the Dao Daing coefficient of lining up is more high, and rank is more forward)
The weight calculation of registering:
Weight=the user that the registers order weight * weight coefficient-time * weight coefficient of registering of lining up
Register more early, weight is more big, and queuing weight order is more high, and weight is more big.
Take to calculate the changeable weight mode in queue queue and the sequence of registering and obtain the queuing sequence number.
The data sync notice:
But user's subscription queue state notifying service or initiatively inquire about changes and reaches under the situation of threshold value satisfying quene state, system's active push quene state notice, or the user initiatively inquires about.
Register and verify:
System is various forms of identifying codes for the user distributes, comprise text, bar code, the mode of binding NFC, carry out the checking of verification msg at the scene by the user, User Status be set to register success status and the user is dispatched to the spot dispatch waiting list after the system verification success, the user is directly satisfied in follow-up service in order from the formation of registering.
Verification mode comprises:
The input validation sign indicating number: the user is manual input validation text at the scene, and system verifies.
The scanning validation bar code: the checking bar code that the system scan user obtains, system verifies.
NFC induction: system responds to the NFC terminal of user binding in the NFC mode, carries out the user and knows
Not and checking.
Main functional modules
As shown in Figure 1, a kind of queuing service system structure based on terminal mainly comprises:
The issue end:
User terminal 100:
Customer mobile terminal, the basic environment of bearer service operation has carried and has comprised WEB, WAP mode, the various access waies of client mode and note or multimedia message.
On-site terminal 101:
On-the-spot functions such as the scene provides the user to register and shows the terminal device of quene state, and the carrying user registers and the queuing data scene shows and call out the numbers, as the scanning device of registering, large-screen display equipment etc.
The mobile network 102:
Mobile communication network carries functions such as mobile data communication and SMS (Short Messaging Service) multimedia message, carries out the transmission of data or the up-downgoing of message and multimedia message by the mobile network.
Interface module 103:
Interface module provide user terminal be linked into system and with approach and the interface of mobile core network message and multimedia message center or gateway device, comprise WEB, WAP interface based on http protocol, and with the message and multimedia message interface of mobile core network sms center MMS center.
Logic control module 104:
Be responsible for execution and the functions such as logic setting, logic control and execution of the service logic of system end, carry out mutual with each module of system end and call, finish the function of service logic.
Log pattern 105:
System end records various operations and system event data, and is kept in the system journal.
Database 106:
System database provides data storages, and various database functions such as database manipulation provide the carrier of data storage and data manipulation for system.
Queue management module 107:
The functional module of higher management shared resource formation in the system, resource module and queue resource scheduler module have been comprised, resource module provides queue resource, and the scheduling of resource module is responsible for the user object in the formation is operated and dispatched, and guarantees to share the parallel work-flow security of critical resource.
System management module 108:
Total system is managed, comprise various management functions such as service logic management, daily record record, parameter configuration.
Geography information module 109:
The various functions of Geographic Information System are provided, conversion as longitude and latitude data and area information, calculating and the judgement in definite demonstration of position and zone, the various functions relevant with Geographic Information System such as the calculating of distance, the user can check that miscellaneous service data and stack miscellaneous service data are on the Geographic Information System interface in Geographic Information System.
The authentication module 110 of registering:
Registering and verifying of system end comprises the generation identifying code at user's functional module, checking user's identifying code and the state of registering that the user is set according to user's the behavior of registering and checking result.
Data notification module 111:
System and user's data synchronizing function module comprise user's subscription status notice, and the queuing data of supplying system is to user terminal, and receive user terminal query request request and return the current queue data.
System's door 112:
The door module of system end, the user enters into each functional module of system by the door module, and the various functions of bearing system and interface present.
Fig. 3 is shown formation of the present invention and constitutes structural representation.
As figure, formation has comprised queue queue and the formation of registering.
The user inserts formation in request, by parallel work-flow, each user object that inserts channel is joined queue queue.
The mode that queue queue takes FIFO and sorts by weight.
It is main dispatching method that the formation of registering is taked according to queue queue's order.
The user of queue queue overtime less than situation under, take late user is carried out penalty mechanism, comprise the order or retreat the mode of ranking of freezing to line up.
Service is dispatched and provided to the precedence of registering taked of formation of registering.
The user is moved into the formation of registering with the user from queue queue after registering, have only the user who formally registers could really obtain on-the-spot various services, as determining of seat.
Fig. 4 is the synchronous schematic flow sheet of queuing data of the present invention.
As shown in the figure, the flow process of user and system data synchronization comprises:
User-selected number comprises subscribing mode and query pattern according to the mode of obtaining.
Select subscribing mode as the user, system preserves user's subscribe request.
The variation of system monitoring formation is being satisfied under the situation of notification threshold, notifies the user more new data.
Select query pattern as the user, the user needs the data situation of active inquiry system end.
According to the data synchronization strategy that the user selects, the user obtains data.
Fig. 5 is queuing of the present invention and dispatching algorithm schematic flow sheet.
At first insert user's request to system, system's parallel control inserts the queuing order that part is calculated user object, by parallel work-flow, each user object that inserts channel is joined queue queue.
Queuing order weight calculation comprises user's priority, user's credit value, and user's time of arrival, more early user's calculating weight may be just more forward time of arrival for the user.
After calculating weight, according to the order that calculates the user is dispatched and into to wait in line formation.
The user dispatches the waiting list of into registering with the user after registering.
The formation of registering is taked to calculate the position of user in formation with the ordering weighing computation method of waiting in line formation.
The user is moved into the formation of registering with the user from queue queue after registering, have only the user who formally registers could really obtain on-the-spot various services, as determining of seat.
The user is after the ranking that takes turns to oneself and having accepted on-the-spot service, and system shifts out the waiting list of registering with the user, discharges resource.
Give one example to illustrate the operation flow based on the queuing service of terminal of system of the present invention below, as shown in Figure 2, among this embodiment, business may further comprise the steps:
Step 1: the user selects the mode of the system that is linked into to be linked into system, as the WEB mode;
Step 2: system receives user's request, and the user is inserted into suitable queue position;
Step 3: system generates a verification msg for the user simultaneously, comprises text, the checking of bar code or NFC mode;
Step 4. user gets access to queueing message and the verification msg information of formation;
Step 5. user registers after arriving.
Step 6. system verification user's the data of registering are registered waiting list and are inserted into suitable position as the successful then user being changed over to.
Step 7. is according to the order of the formation of registering, and the user accepts on-the-spot service.
Description of the invention is in order to provide for the purpose of example and the explanation, and is not exhaustively or limit the invention to disclosed form.Many modifications and variations are obvious for the ordinary skill in the art.Selecting and describing embodiment is for better explanation principle of the present invention and practical application, thereby and makes those of ordinary skill in the art can understand the various embodiment that have various modifications that the present invention's design is suitable for special-purpose.
Claims (10)
1. queuing service system based on terminal, it is characterized in that, in many ways with terminal with the parallel system that is linked into, terminal is submitted queueing message to, system is according to queuing algorithm distributing user queuing order and authorization information, after the user enters formation, according to user's order of lining up, status information and current quene states such as user's current location, to carry out status data synchronous with the user, the user holds and registers after terminal is reached the spot, and system verifies the state of back converting users for on-the-spot, and implements and provide final on-the-spot services such as the queuing of calling out the numbers for reaching on-the-spot user.
2. according to claim 1, in many ways with terminal with the parallel system that is linked into, it is characterized in that, by various access waies, comprise WEB, WAP, note, multimedia message, modes such as client are with user's queuing requirement and the parallel system that is linked into of parameter, the access service parallel processing of system and the multipath access requirement of access multi-user join system queuing's formation by parallel work-flow with user data.
3. according to claim 1, terminal is submitted queueing message to, system is according to queuing policy algorithm assigns user line up order and authorization information, it is characterized in that, system is according to parallel queue's operative algorithm, user's request object is placed queue queue, user's request object has comprised customer identification information and attribute and state, comprising user's agreement registers the time, credit value, user's current location, user's parameter such as whether register, the user is after entering into formation, and system is user's distribution queue queueing message and the verification msg and these information are handed down to the user of registering.
4. according to claim 1, after the user enters formation, according to user's order of lining up, status information and current quene states such as user's current location, to carry out status data synchronous with the user, it is characterized in that system is according to the change conditions of current queue, and user's current queuing position, judge the time that the user need wait and arrive, the mode that system's active push or user draw is carried out data sync, and the method for synchronization comprises note, WEB, WAP, client messages etc., further, the user can make the judgement of oneself and further action accordingly.
5. according to claim 1, the user registers after reaching the spot, system verifies that the state of back converting users for on-the-spot, is characterized in that, the user reaches and registers behind the scene and verify, register user's authorization information of system verification, comprise text input validation sign indicating number, scanning user rs authentication bar code, the mode of NFC checking user terminal, checking by after User Status is converted to the success status of registering, user scheduling is entered into the scene waiting list of registering.
6. according to claim 1, system verifies that the state of back converting users is for registering successfully, and provide to call out the numbers and wait on-the-spot the service for reaching user that on-the-spot success registers, it is characterized in that, system enters into on-the-spot waiting list with user's scheduling, order according to on-the-spot waiting list provides service for the user, and subsequent user is according to the queuing order and arrive the Time Calculation user that registers at the weight order of the formation of registering, in the back of reaching the spot according to the formation of registering of the queuing order scene of being inserted into.
7. as described in the claim 3, system is according to parallel queue's operative algorithm, user object is inserted queue queue, it is characterized in that, after user's request reaches, system generates user object, take the parallel work-flow mode, by data structure and the mode of operation of parallel work-flow, the fifo queue mode that comprises the formation mode of time-based FIFO and have weight, system carries out locking and the release of critical resource by parallel algorithm, guarantees the concurrency of shared queue's resource.
8. as described in the claim 3, system assignment Subscriber Queue data queued and the verification msg of registering, it is characterized in that, system generates the verification msg of a uniqueness for each user, bearing mode comprises text, bar code, or the NFC recognition data of subscriber terminal side mapping, the user when registering, the identifying code text of taking input system to issue, bar code scan, the NFC identification mode is registered, system obtain user authentication information or identifying information, initiate the checking to the user, obtain the user to field information and state of user be set and be dispatched to the waiting list of registering for the state of registering and with the user.
9. as described in the claim 4, the mode that system's active push or user draw is carried out data sync, it is characterized in that, according to the state of formation variation, the change of customer location, system pushes quene state and is notified to the user, comprises periodic synchronous and movement threshold thresholding triggering synchronous, or user's active inquiry system queue state, the method of synchronization comprises note or multimedia message mode, the WEB mode, WAP mode, and client mode.
10. as described in the claim 9, system's User Status of will registering is converted to presence states, and user scheduling entered into the waiting list of registering, it is characterized in that, system carries out user's scheduling according to the formation algorithm, comprise the queue scheduling algorithm, the queue scheduling algorithm of registering, late algorithm carries out control and the scheduling of formation, with guarantee user's queuing in order, queue scheduling sorts according to user's weight that sorts, and comprises chronological order, the attribute of user parameter, calculate as credit parameter equal weight and to sort, spot dispatch is sorted according to entering register formation order and queue queue's order, and late algorithm is the user's that on time do not reach the spot scheduling strategy, the user is not as reaching the spot on time, and system freezes or delays the order control that mode such as queuing order is ranked at will be late time that enters on-the-spot waiting list of user.
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Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104200557A (en) * | 2014-08-18 | 2014-12-10 | 中国建设银行股份有限公司 | System and method for realizing intelligent number taking by using handheld equipment |
| CN105245472A (en) * | 2015-10-22 | 2016-01-13 | 国网安徽省电力公司 | Inheriting power supply information priority scheduling policy |
| CN106817770A (en) * | 2015-11-30 | 2017-06-09 | 中国移动通信集团公司 | The method and controlling equipment of a kind of time slot distribution |
| CN107247866A (en) * | 2017-05-12 | 2017-10-13 | 太仓诚泽网络科技有限公司 | A kind of application matching system of registering based on APP |
| CN107423881A (en) * | 2017-06-09 | 2017-12-01 | 中国邮政储蓄银行股份有限公司 | task distribution method and device |
| CN107888660A (en) * | 2017-10-13 | 2018-04-06 | 杭州朗和科技有限公司 | Cloud service resource allocation method, medium, device and computing device |
| CN109658580A (en) * | 2018-11-05 | 2019-04-19 | 广州医科大学附属第三医院 | Hospital's sequence based on customer mobile terminal is called out the numbers method and system |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104200557A (en) * | 2014-08-18 | 2014-12-10 | 中国建设银行股份有限公司 | System and method for realizing intelligent number taking by using handheld equipment |
| CN105245472A (en) * | 2015-10-22 | 2016-01-13 | 国网安徽省电力公司 | Inheriting power supply information priority scheduling policy |
| CN105245472B (en) * | 2015-10-22 | 2018-09-14 | 国网安徽省电力公司 | A kind of inheritance power supply information priorities dispatching method |
| CN106817770A (en) * | 2015-11-30 | 2017-06-09 | 中国移动通信集团公司 | The method and controlling equipment of a kind of time slot distribution |
| CN106817770B (en) * | 2015-11-30 | 2020-03-06 | 中国移动通信集团公司 | Time slot allocation method and scheduling equipment |
| CN107247866A (en) * | 2017-05-12 | 2017-10-13 | 太仓诚泽网络科技有限公司 | A kind of application matching system of registering based on APP |
| CN107423881A (en) * | 2017-06-09 | 2017-12-01 | 中国邮政储蓄银行股份有限公司 | task distribution method and device |
| CN107888660A (en) * | 2017-10-13 | 2018-04-06 | 杭州朗和科技有限公司 | Cloud service resource allocation method, medium, device and computing device |
| CN109658580A (en) * | 2018-11-05 | 2019-04-19 | 广州医科大学附属第三医院 | Hospital's sequence based on customer mobile terminal is called out the numbers method and system |
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Application publication date: 20130821 |