CN103092942A - Client-side, method and system for inquiring, obtaining and showing information - Google Patents

Client-side, method and system for inquiring, obtaining and showing information Download PDF

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Publication number
CN103092942A
CN103092942A CN2013100095191A CN201310009519A CN103092942A CN 103092942 A CN103092942 A CN 103092942A CN 2013100095191 A CN2013100095191 A CN 2013100095191A CN 201310009519 A CN201310009519 A CN 201310009519A CN 103092942 A CN103092942 A CN 103092942A
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operation system
user
information
system information
query result
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CN103092942B (en
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马鸣
涂远超
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Beijing Qihoo Technology Co Ltd
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Beijing Qihoo Technology Co Ltd
Qizhi Software Beijing Co Ltd
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Priority to CN201310009519.1A priority Critical patent/CN103092942B/en
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Priority to PCT/CN2013/091244 priority patent/WO2014108041A1/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/953Querying, e.g. by the use of web search engines
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/951Indexing; Web crawling techniques

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  • Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Theoretical Computer Science (AREA)
  • Data Mining & Analysis (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

The invention discloses a client-side, a method and a system for inquiring, obtaining and showing information. The client-side includes a user interface, a request generating module, a data exchange interface, and a data allocation module. The user interface is used for receiving the inquiry key words inputted by the users and the operating system information, telling the requests to generate modules, receiving the messages of the data allocation module, switching to the relevant label pages according to the selected points by the users and showing the relevant inquiry results. The request generating module is used for generating the request information and telling the data exchange interface according to the inquiry key words and the operating system information. The data exchange interface is used for sending the inquiry information to the server, receiving the inquiry results which are matched with the inquiry key words and the operating system information and sent by the server, and telling the data allocation module. The data allocation module is used for setting labels according to the operating system information and allocating relevant inquiry results inside the relevant label page. The client-side, the method and the system for inquiring, obtaining and showing information are capable of offering solutions for problems met by users in the current operating system, and proposing the other solutions of other operating systems to alternate.

Description

Client, method and system that Query Information obtains and shows
Technical field
The present invention relates to the network data communication technical field, specifically, relate to client, method and system that a kind of Query Information obtains and shows.
Background technology
In prior art, all solutions all are recorded in a database.This database is exactly the property data base in the computer problem, client-side program uses WinINet API Access php interface, user's computer problem and the current operating system of user are passed to server, and server becomes these Meaning transfers the form of condition code to go to inquire about in property data base solution again.
Above-mentioned this operation can be called the morphology pattern match.The result that matching degree is the highest just is taken as solution and represents to the user.The result of solution is divided into 2 classes: exact matching result and fuzzy search results, the 2 kinds of modes that carried into execution a plan, calls tool program and open the knowledge base webpage.
So existing content is to put question to the search characteristics database according to the user, show the user to allow the user select front 3 of a plurality of schemes.If open webpage knowledge base scheme, program can be according to user's current system displayed web page knowledge base scheme.
What described 3 schemes the inside had may not have effect to user's current system.Webpage knowledge base scheme shows that directly the corresponding scheme of user's current system may allow some can not find solution with the user of multisystem simultaneously.Such as: win7 user may have the computer of a WinXP, and this user wants to see the solution of lower corresponding WinXP, but only has win7 inside the scheme that is to provide.
Therefore, existing urgent need is a kind of can provide different solutions for the problem that produces in computer, just becomes the technical matters that needs to be resolved hurrily.
Summary of the invention
In view of the above problems, having proposed the present invention overcomes the problems referred to above or solves at least in part or slow down client, the method and system that a kind of Query Information of the problems referred to above obtains and shows in order to provide a kind of.
According to an aspect of the present invention, the client that provides a kind of Query Information to obtain and show is characterized in that, comprising: user interface, request generation module, data exchange interface and data configuration module, wherein,
Described user interface, be suitable for receiving searching keyword and the operation system information of user's input and notifying the described request generation module, receive the notice of described data configuration module, according to the user, clicking of described label switched to corresponding labels page and show corresponding Query Result;
The described request generation module is suitable for generating solicited message and notifying described data exchange interface according to described searching keyword and operation system information;
Described data exchange interface, be suitable for described request information is sent to server, and receive that described server sends with described request information in searching keyword and operation system information coupling Query Result and notify described data configuration module, described Query Result comprises: at described server according to described operation system information analysis operation system type, search the data query of corresponding described operating system according to described OS Type, use described searching keyword and described data query to mate the Query Result that obtains;
Described data configuration module is suitable for according to described operation system information, label being set respectively, and corresponding Query Result is configured in corresponding labels page.
Further, wherein, the described request generation module is further adapted for according to the character string information coupling of preserving in described searching keyword and database, obtains at least one character string information that mates and notifies described user interface; Character string information generating feature code according to the user selectes generates solicited message according to described condition code and operation system information;
Described user interface, being further adapted at least one character string information that will mate, to be prompted to the user selective, receives the character string information that the user selectes and also notify the described request generation module.
Further, wherein, described data exchange interface is further adapted for the information of the multiple queries result that receives the coupling that described server sends and notifies described user interface; Receive the notice of described user interface, receive selected Query Result according to user's selection by described server;
Described user interface is further adapted for the described information of demonstration and selects for the user, and enters artificial flow process and/or re-enter searching keyword according to described user's selection prompting user, perhaps notifies described data exchange interface with described user's selection.
Further, wherein, described operation system information comprises: the operation system information of user's input that described user interface receives and the current operation system information of automatically identifying;
Described user interface is suitable for acquiescence and switches to the corresponding labels page of described current operation system information and show corresponding Query Result.
Further, wherein, described data exchange interface, the Query Result that receives comprises: record the document content of the solution corresponding with described searching keyword and the network linking of pointing to described document content.
According to an aspect of the present invention, a kind of method that also provides Query Information to obtain and show wherein, comprising:
Generate solicited message and be sent to server according to searching keyword and the operation system information of user's input;
Receive that described server sends with described request information in the Query Result of searching keyword and operation system information coupling, described Query Result comprises: at described server according to described operation system information analysis operation system type, search the data query of corresponding described operating system according to described OS Type, the Query Result that uses described searching keyword and described data query to mate to obtain is also preserved;
According to described operation system information, label is set respectively, corresponding Query Result is presented in corresponding labels page, according to the user, clicking of described label switched to corresponding labels page and show corresponding Query Result.
Further, wherein, searching keyword and operation system information generation solicited message according to user's input further comprise:
Mate according to the character string information of preserving in the searching keyword of user input and database, at least one character string information that mates is prompted to the user selective, character string information generating feature code according to the user selectes generates solicited message according to described condition code and operation system information.
Further, wherein, receive that described server sends with described request information in the Query Result of searching keyword and operation system information coupling, further comprise:
Receive the coupling that described server sends the multiple queries result information and to be shown to the user selective, receive selected Query Result by described server or the prompting user enters artificial flow process and/or re-enters searching keyword according to user's selection.
Further, wherein, described operation system information comprises: the operation system information of user's input and the current operation system information of automatically identifying;
Acquiescence switches to the corresponding labels page of described current operation system information and shows corresponding Query Result.
Further, wherein, described Query Result comprises: record the document content of the solution corresponding with described searching keyword and the network linking of pointing to described document content.
According to an aspect of the present invention, the system that also provides a kind of Query Information to obtain and show is characterized in that, comprising: one or more clients and server, wherein,
Described client comprises client as described in any one in claim 1-5;
Described server further comprises:
Database is suitable for the corresponding relation of storing queries keyword, operation system information, Query Result and described Query Result and described searching keyword, operation system information;
Data-interface, be suitable for receiving the solicited message that carries described searching keyword, operation system information that one or more described clients are sent, and according to described operation system information analysis operation system type, search the data query of corresponding described OS Type according to described OS Type, use described searching keyword and described data query to mate and obtain Query Result, and the Query Result of coupling is sent to described client.
Compare the technique effect that the present invention obtains with existing scheme:
1) the present invention has promoted user's experience greatly, has satisfied the diversity demand without customer group.Not only can provide for the problem that user's current operation system runs into solution to release the solution of other operating systems alternative.
2) the present invention can be according to operating system of user exact matching result, and the solution that searches out is more targeted.If user's enquirement comparison side door or do not say main points, server can be used the mode of fuzzy search results instead, continues the coupling solution.
3) the present invention can make the solution that the webpage knowledge base provides can show a plurality of Shipping Options Pages, acquiescence is chosen solution corresponding to user's current operation system, if also have the solution of corresponding other operating systems, the solution of other operating systems can become candidate's Shipping Options Page, and the user can manual unlocking.
Above-mentioned explanation is only the general introduction of technical solution of the present invention, for can clearer understanding technological means of the present invention, and can be implemented according to the content of instructions, and for above and other objects of the present invention, feature and advantage can be become apparent, below especially exemplified by the specific embodiment of the present invention.
Description of drawings
By reading hereinafter detailed description of the preferred embodiment, various other advantage and benefits will become cheer and bright for those of ordinary skills.Accompanying drawing only is suitable for illustrating the purpose of preferred implementation, and does not think limitation of the present invention.And in whole accompanying drawing, represent identical parts with identical reference symbol.In the accompanying drawings:
Fig. 1 has schematically shown the client terminal structure block diagram that a kind of Query Information described according to one embodiment of the invention obtains and show.
Fig. 2 has schematically shown the method flow diagram that a kind of Query Information described according to one embodiment of the invention obtains and show.
Fig. 3 has schematically shown a kind of display effect figure of the client of implementing according to one embodiment of the invention.
Fig. 4 has schematically shown that a kind of Query Information described according to one embodiment of the invention obtains and the structured flowchart of the system that shows.
Embodiment
The invention will be further described below in conjunction with accompanying drawing and concrete embodiment.
As shown in figs. 1 and 3, be the client that the described a kind of Query Information of the embodiment of the present invention one obtains and shows, wherein, comprising: user interface 101, request generation module 102, data exchange interface 103 and data configuration module 104, wherein,
Described user interface 101, couple mutually with described data configuration module 104 and request generation module 102, be suitable for receiving searching keyword and the operation system information of user's input and notifying the described request generation module, receive the notice of described data configuration module, according to the user, clicking of described label switched to corresponding labels page and show corresponding Query Result; (" solving immediately " as shown in Figure 3, the user can demonstrate and inquire about the Query Result of preserving in " printer installation " the corresponding labels page of this label of problem and display server by clicking " solving immediately ").
Described request generation module 102 couples mutually with described user interface 101 and data exchange interface 103, is suitable for generating solicited message and notifying described data exchange interface according to described searching keyword and operation system information;
described data exchange interface 103, with described request generation module 102, server couples mutually with data configuration module 104, be suitable for described request information is sent to server, and receive that described server sends with described request information in searching keyword and operation system information coupling Query Result and notify described data configuration module 104, described Query Result comprises: at described server according to described operation system information analysis operation system type (for example: winxp system or win7 or win8 system), search the data query of corresponding described operating system according to described OS Type, use described searching keyword and described data query to mate the Query Result that obtains, (server can analyze according to current operating system its type and corresponding data as shown in Figure 3, is then finding out the data formation Query Result corresponding with " printer installation " problem).
Described data configuration module 104 couples mutually with described user interface and data exchange interface 103, is suitable for according to described operation system information, label being set respectively, and corresponding Query Result is configured in corresponding labels page.
In addition, the described a kind of Query Information of the embodiment of the present invention one obtain and the basis of the client of showing on, if be not very clear and definite problem or when searching less than directly corresponding solution, the present invention can also adopt following solution for some:
Described request generation module 102 is further adapted for according to the character string information coupling of preserving in described searching keyword and database, obtains at least one character string information that mates and notifies described user interface 101; Character string information generating feature code according to the user selectes generates solicited message according to described condition code and operation system information;
Described user interface 101, being further adapted at least one character string information that will mate, to be prompted to the user selective, receives the character string information that the user selectes and also notify described request generation module 102.
The operation of asking generation module 102 and user interface 101 here is mainly to be not that very clear and definite problem provides some similar solution of problem schemes and offers user's selection for some; When the user sees that rear discovery does not have soluble scheme yet, here the present invention also provides and has been used for the user and selects artificial flow process to search or re-enter the mode such as searching keyword to come processing problem (also can be called fuzzy search after artificial search operation), and concrete steps are as follows:
Described data exchange interface 103 is further adapted for the information of the multiple queries result that receives the coupling that described server sends and notifies described user interface 101; Receive the notice of described user interface 101, receive selected Query Result according to user's selection by described server;
Described user interface 101, be further adapted for and show that described information is for user's selection, and enter artificial flow process and/or re-enter searching keyword according to described user's selection prompting user, perhaps described user's selection is notified described data exchange interface 103.
Wherein, the described operation system information that these embodiment described above mention comprises: the operation system information of user's input that described user interface 101 receives and the current operation system information of automatically identifying;
Described user interface 101 is suitable for acquiescence and switches to the corresponding labels page of described current operation system information and show corresponding Query Result.
In addition, described data exchange interface 103, the Query Result that receives comprises: record the document content of the solution corresponding with described searching keyword and the network linking of pointing to described document content.
As shown in Fig. 2 and 3, be the method that the described a kind of Query Information of the embodiment of the present invention two obtains and shows, wherein, comprising:
Step 201, searching keyword and the operation system information inputted according to the user generate solicited message and are sent to server;
Step 202, receive that described server sends with described request information in the Query Result of searching keyword and operation system information coupling, described Query Result comprises: at described server according to described operation system information analysis operation system type (for example: winxp system or win7 or win8 system), search the data query of corresponding described operating system according to described OS Type, the Query Result that uses described searching keyword and described data query to mate to obtain is also preserved;
Step 203 arranges label according to described operation system information respectively, and corresponding Query Result is presented in corresponding labels page, according to the user, clicking of described label is switched to corresponding labels page and shows corresponding Query Result.(" solving immediately " as shown in Figure 3, the user can demonstrate and inquire about the Query Result of preserving in " printer installation " the corresponding labels page of this label of problem and display server by clicking " solving immediately ", server can analyze according to current operating system its type and corresponding data, is then finding out the data formation Query Result corresponding with " printer installation " problem).
In addition, the described a kind of Query Information of the embodiment of the present invention two obtain and the basis of the method for showing on, if be not very clear and definite problem or when searching less than directly corresponding solution, the present invention can also adopt following solution for some:
Further comprise in step 201: mate according to the character string information of preserving in the searching keyword of user input and database, at least one character string information that mates is prompted to the user selective, character string information generating feature code according to the user selectes generates solicited message according to described condition code and operation system information.
It is mainly the problem for the solution that can accurately find in the step 202 of above-described embodiment two.If yet when occurring searching less than directly corresponding solution or when being not very clear and definite problem for some, here the present invention also provides and has been used for the user and selects artificial flow process to search or re-enter the mode such as searching keyword to come processing problem (also can be called fuzzy search after artificial search operation), and concrete steps are as follows:
Receive the coupling that described server sends the multiple queries result information and to be shown to the user selective, receive selected Query Result by described server or the prompting user enters artificial flow process and/or re-enters searching keyword according to user's selection.
Wherein, operation system information described in the method step that above-mentioned these embodiment mention comprises: the operation system information of user's input and the current operation system information of automatically identifying;
Acquiescence switches to the corresponding labels page of described current operation system information and shows corresponding Query Result.
In addition, described Query Result comprises: record the document content of the solution corresponding with described searching keyword and the network linking of pointing to described document content.
In addition, as shown in Figure 4, the system that the present invention also provides a kind of Query Information to obtain and show wherein, comprising: one or more clients 401 and server 402, wherein,
Described client 401 comprises the client described in above-mentioned embodiment one;
Described server 402 further comprises:
Database 4021 is suitable for the corresponding relation of storing queries keyword, operation system information, Query Result and described Query Result and described searching keyword, operation system information;
Data-interface 4022, be suitable for receiving the solicited message that carries described searching keyword, operation system information that one or more described clients are sent, and according to described operation system information analysis operation system type, search the data query of corresponding described OS Type according to described OS Type, use described searching keyword and described data query to mate and obtain Query Result, and the Query Result of coupling is sent to described client.
The particular content that relates in system described here has carried out detailed expansion explanation in described client and method in front, repeats no more here.
Compare the technique effect that the present invention obtains with existing scheme:
1) the present invention has promoted user's experience greatly, has satisfied the diversity demand without customer group.Not only can provide for the problem that user's current operation system runs into solution to release the solution of other operating systems alternative.
2) the present invention can be according to operating system of user exact matching result, and the solution that searches out is more targeted.If user's enquirement comparison side door or do not say main points, server can be used the mode of fuzzy search results instead, continues the coupling solution.
3) the present invention can make the solution that the webpage knowledge base provides can show a plurality of Shipping Options Pages, acquiescence is chosen solution corresponding to user's current operation system, if also have the solution of corresponding other operating systems, the solution of other operating systems can become candidate's Shipping Options Page, and the user can manual unlocking.
Alleged " embodiment ", " embodiment " or " one or more embodiment " mean herein, and special characteristic, structure or the characteristic described in conjunction with the embodiments comprise at least one embodiment of the present invention.In addition, the word example that note that here " in one embodiment " not necessarily refers to same embodiment entirely.
In the instructions that provides herein, a large amount of details have been described.Yet, can understand, embodiments of the invention can be in the situation that do not have these details to be put into practice.In some instances, be not shown specifically known method, structure and technology, so that not fuzzy understanding of this description.
It should be noted above-described embodiment the present invention will be described rather than limit the invention, and those skilled in the art can design alternative embodiment in the situation that do not break away from the scope of claims.In the claims, any reference symbol between bracket should be configured to limitations on claims.Word " comprises " not to be got rid of existence and is not listed in element or step in claim.Being positioned at word " " before element or " one " does not get rid of and has a plurality of such elements.The present invention can realize by means of the hardware that includes some different elements and by means of the computing machine of suitably programming.In having enumerated the unit claim of some devices, several in these devices can be to come imbody by same hardware branch.The use of word first, second and C grade does not represent any order.Can be title with these word explanations.
In addition, shall also be noted that the language that uses in this instructions mainly selects for purpose readable and instruction, rather than select in order to explain or to limit theme of the present invention.Therefore, in the situation that do not depart from the scope and spirit of appended claims, many modifications and changes are all apparent for those skilled in the art.For scope of the present invention, be illustrative to disclosing of doing of the present invention, and nonrestrictive, scope of the present invention is limited by appended claims.

Claims (11)

1. the client that Query Information obtains and shows, is characterized in that, comprising: user interface, request generation module, data exchange interface and data configuration module, wherein,
Described user interface, be suitable for receiving searching keyword and the operation system information of user's input and notifying the described request generation module, receive the notice of described data configuration module, according to the user, clicking of described label switched to corresponding labels page and show corresponding Query Result;
The described request generation module is suitable for generating solicited message and notifying described data exchange interface according to described searching keyword and operation system information;
Described data exchange interface, be suitable for described request information is sent to server, and receive that described server sends with described request information in searching keyword and operation system information coupling Query Result and notify described data configuration module, described Query Result comprises: at described server according to described operation system information analysis operation system type, search the data query of corresponding described operating system according to described OS Type, use described searching keyword and described data query to mate the Query Result that obtains;
Described data configuration module is suitable for according to described operation system information, label being set respectively, and corresponding Query Result is configured in corresponding labels page.
2. client as claimed in claim 1, is characterized in that,
The described request generation module is further adapted for according to the character string information coupling of preserving in described searching keyword and database, obtains at least one character string information that mates and notifies described user interface; Character string information generating feature code according to the user selectes generates solicited message according to described condition code and operation system information;
Described user interface, being further adapted at least one character string information that will mate, to be prompted to the user selective, receives the character string information that the user selectes and also notify the described request generation module.
3. client as claimed in claim 1, is characterized in that,
Described data exchange interface is further adapted for the information of the multiple queries result that receives the coupling that described server sends and notifies described user interface; Receive the notice of described user interface, receive selected Query Result according to user's selection by described server;
Described user interface is further adapted for the described information of demonstration and selects for the user, and enters artificial flow process and/or re-enter searching keyword according to described user's selection prompting user, perhaps notifies described data exchange interface with described user's selection.
4. client as claimed in claim 1, is characterized in that,
Described operation system information comprises: the operation system information of user's input that described user interface receives and the current operation system information of automatically identifying;
Described user interface is suitable for acquiescence and switches to the corresponding labels page of described current operation system information and show corresponding Query Result.
5. client as claimed in claim 1, is characterized in that,
Described data exchange interface, the Query Result that receives comprises: record the document content of the solution corresponding with described searching keyword and the network linking of pointing to described document content.
6. method that Query Information obtains and shows wherein, comprising:
Generate solicited message and be sent to server according to searching keyword and the operation system information of user's input;
Receive that described server sends with described request information in the Query Result of searching keyword and operation system information coupling, described Query Result comprises: at described server according to described operation system information analysis operation system type, search the data query of corresponding described operating system according to described OS Type, the Query Result that uses described searching keyword and described data query to mate to obtain is also preserved;
According to described operation system information, label is set respectively, corresponding Query Result is presented in corresponding labels page, according to the user, clicking of described label switched to corresponding labels page and show corresponding Query Result.
7. method as claimed in claim 6, is characterized in that, searching keyword and operation system information generation solicited message according to user's input further comprise:
Mate according to the character string information of preserving in the searching keyword of user input and database, at least one character string information that mates is prompted to the user selective, character string information generating feature code according to the user selectes generates solicited message according to described condition code and operation system information.
8. method as claimed in claim 6, is characterized in that, receive that described server sends with described request information in the Query Result of searching keyword and operation system information coupling, further comprise:
Receive the coupling that described server sends the multiple queries result information and to be shown to the user selective, receive selected Query Result by described server or the prompting user enters artificial flow process and/or re-enters searching keyword according to user's selection.
9. method as claimed in claim 6, is characterized in that,
Described operation system information comprises: the operation system information of user's input and the current operation system information of automatically identifying;
Acquiescence switches to the corresponding labels page of described current operation system information and shows corresponding Query Result.
10. method as claimed in claim 6, is characterized in that,
Described Query Result comprises: record the document content of the solution corresponding with described searching keyword and the network linking of pointing to described document content.
11. the system that Query Information obtains and shows is characterized in that, comprising: one or more clients and server, wherein,
Described client comprises client as described in any one in claim 1-5;
Described server further comprises:
Database is suitable for the corresponding relation of storing queries keyword, operation system information, Query Result and described Query Result and described searching keyword, operation system information;
Data-interface, be suitable for receiving the solicited message that carries described searching keyword, operation system information that one or more described clients are sent, and according to described operation system information analysis operation system type, search the data query of corresponding described OS Type according to described OS Type, use described searching keyword and described data query to mate and obtain Query Result, and the Query Result of coupling is sent to described client.
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