CN103034953A - Unified score counting device, system and method - Google Patents
Unified score counting device, system and method Download PDFInfo
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- CN103034953A CN103034953A CN2013100179572A CN201310017957A CN103034953A CN 103034953 A CN103034953 A CN 103034953A CN 2013100179572 A CN2013100179572 A CN 2013100179572A CN 201310017957 A CN201310017957 A CN 201310017957A CN 103034953 A CN103034953 A CN 103034953A
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Abstract
The invention discloses a unified score counting device. The device comprises a score counting protocol processing unit, a data acquisition unit, a service information storage unit and a score counting processing unit, wherein the score counting protocol processing unit is used for setting a protocol of unified score counting and configuring man machine interaction interface for management, the data acquisition unit is used for collecting external user behavior information or service score counting information, the service information storage unit is used for storing the information collected by the data acquisition unit, and the score counting processing unit is used for performing score counting calculation on the information of the service information storage unit according to the protocol of the score counting protocol processing unit. The invention also discloses a unified score counting system and a unified score counting method. The unified score counting device, system and method are adopted to provide a unified score counting service for different service systems and to provide the service systems with different modes of interaction, so as to reduce the load of development of the service systems.
Description
Technical field
The present invention relates to areas of information technology, relate in particular to a kind of unified integrating gear, system and method.
Background technology
Cloud computing (Cloud Computing) is the product that the traditional calculations machine technology such as grid computing, Distributed Calculation and parallel computation and network technical development merge, it is distributed in calculation task on the cloud computing resource pool of a large amount of computing machines formations, makes various application systems can obtain as required computing power, storage space and information service.Cloud computing converts physical resource (for example processor and storage) to upper scalable, the sharable computational resource of Internet (calculating and the storage of " as service ").Cloud computing is exactly to provide computational resource (computing machine and storage) with the form of serving in fact.
At present, cloud computing is developing direction and the focus of current software.Under cloud computing environment, often many families relevant or incoherent organizational structure share various service softwares, and these service softwares different operation system of many covers that may to be different vendor provide when actual deployment.Use the enthusiasm of the various services of cloud computing in order to improve the user, often need user's usage behavior etc. is encouraged, so just need a unified integrating system to estimate user's behavior.All need such system that unified integration service can be provided to encourage customer consumption such as telecom operators, e-commerce platform, network game platform, SaaS application platform etc., and the rise of cloud computing, so that system further assembles, further aggravated such demand.
Existing integrating system is often finished in single application or platform inside, user behavior for single application carries out integral and calculating, can't provide the integration service to other operation systems, also can't unify to convert to integrating systems different under the different business systems, unified, open integration service namely can't be provided.
System is also arranged on traditional sealing integrating system, increase the quadrature conversion function and unify each professional integrating system, so that unified integration service to be provided.The integrating system that such service is sealed has than much progress, can provide unified integration service for a plurality of business, has certain opening, but such improvement is only effective for the operation system with integrating function, and corresponding service can't be provided for the business that itself does not have integrating system.
Summary of the invention
The object of the present invention is to provide a kind of unified integrating gear, system and method, can realize providing unified integration service to each different operation system.
For addressing the above problem, the invention provides a kind of unified integrating gear, comprising: integration protocol processing unit, data acquisition unit, business information storage unit, Integral Processing unit, wherein,
The integration protocol processing unit is in order to agreement that unified integration is set and the human-computer interaction interface of configuration management;
Data acquisition unit is in order to gather outside user behavior information or professional integration information;
The information that the business information storage unit collects in order to store described data acquisition unit;
The Integral Processing unit carries out integral and calculating in order to the agreement according to the setting of described integration protocol processing unit to the information of business information cell stores.
Further, described integration protocol processing unit comprises integration consultative management module and agreement memory module, the agreement that described agreement memory module is set in order to store described integration consultative management module, described integration consultative management module comprises user behavior quadrature conversion agreement, data acquisition protocol, professional quadrature conversion agreement, wherein
User behavior quadrature conversion agreement is in order to set user behavior, constraint and reward points number;
Data acquisition protocol in order to set unified integrating gear and external service system data interaction connected mode;
Professional quadrature conversion agreement is the account form of unification user integration in order to set professional quadrature conversion.
Further, described data acquisition unit comprises data acquisition module or/and data acquisition A PI module, and described data acquisition module is in order to initiatively to gather user behavior information or professional integration information to external service system; Described data acquisition A PI module provides public api interface, and is passive to external service system reception user behavior information or professional integration information.
Further, the public api interface that described data acquisition A PI module provides is WebService or two kinds of interface modes of Socket, and the WebService interface provides the interface service of Internet-based, and the Socket interface provides the interface service of LAN (Local Area Network) inside.
Further, described Integral Processing unit comprises integral and calculating module, integration memory module and integration AP services I module, wherein,
Described integral and calculating module goes out the unification user integration according to user behavior quadrature conversion agreement to the user behavior information calculations, or according to professional quadrature conversion agreement professional integrating meter is calculated the unification user integration, and as calculated user behavior information and the state of professional integration information are identified;
The integration memory module is used for the unification user integration that storage integral and calculating module is calculated;
Integration AP services I module is used for providing the public service of relevant integral result, comprises the integration inquiry, uses record.
Further, described integral and calculating module also decides the pattern of taking in real time calculating or automatic regular polling to calculate according to the portfolio of unified integrating gear carrying.
The present invention also provides a kind of unified integrating system, comprise described unified integrating gear and operation system unit, described operation system unit is in order to provide user behavior information or professional integration information to unified integrating gear, unified integrating gear gathers and calculates user behavior information or the professional integration information that described operation system unit provides, and provides unified integral result to described operation system unit.
Further, described operation system unit comprises one or more combination in any of synergetic office work, communication applications, CRM, customer service management, warehouse logistics, E-Government operation system.
The present invention also provides a kind of unified integration method, comprising:
The operation system unit provides user behavior information or professional integration information to unified integrating gear;
Unified integrating gear gathers and calculates user behavior information or the professional integration information that described operation system unit provides, and provides unified integral result to described operation system unit.
Further, the step of unifying integrating gear collection and calculating comprises:
The user behavior information that data acquisition unit capturing service system unit provides or professional integration information;
The user behavior information or the professional integration information that collect are stored in the business information storage unit;
According to user behavior quadrature conversion agreement, described integral and calculating module goes out the unification user integration to the user behavior information calculations, or according to professional quadrature conversion agreement professional integrating meter is calculated the unification user integration;
The unification user integration is stored in the integration memory module.
Further, described integral and calculating module also decides the pattern of taking in real time calculating or automatic regular polling to calculate according to the portfolio of unified integrating gear load.
Further, the agreement that the integral and calculating module is set according to described integration consultative management module identifies being stored in the user behavior information and the professional integration information that have calculated the unification user integration in the business information storage module.
Compared with prior art, there are following beneficial effect in unified integrating gear provided by the invention, system and method:
1. unifying integrating gear, system and method can provide unified integration service to each different operation system, and no matter whether operation system self has the integrating function of carrying.
2. unifying integrating gear, system and method can provide various ways and operation system mutual, and operation system can be selected connected mode with unified integrating system according to actual conditions, reduce operation system exploitation amount.
Description of drawings
Fig. 1 is the structural representation of unified integrating gear of the present invention;
Fig. 2 is the structural representation of unified integrating system of the present invention.
Embodiment
Below in conjunction with accompanying drawing the X that the present invention proposes is described in further detail.
See also Fig. 1, unify integrating gear as shown in Figure 1, the unified integrating gear 2 of present embodiment comprises integration protocol processing unit 20, data acquisition unit 21, business information storage unit 22, Integral Processing unit 23.Integration protocol processing unit 20 is in order to agreement that unified integration is set and the human-computer interaction interface of configuration management;
The information that business information storage unit 22 collects in order to store described data acquisition unit;
See also Fig. 2, in conjunction with unified integrating gear 2, the unified integrating gear 2 of present embodiment can carry out with the operation system unit 1 of outside alternately, consists of a unified integrating system.
Below in conjunction with Fig. 1 and shown in Figure 2, specify unified integrating gear and unified integrating system.
Operation system unit 1 is business application system, it can be an independently system, also can be comprised of a plurality of application systems, can be including but not limited to one or more of the operation systems such as synergetic office work, communication applications, CRM, customer service management, warehouse logistics, E-Government.Operation system unit 1 transmits user behavior information, integral and calculating conversion, also final unified integral result is fed back to operation system unit 1 by unified integrating gear 2, reaches unified integration service purpose.
Integration protocol processing unit 20 is in order to arranging the agreement of unified integrating gear 2, and the human-computer interaction interface of protocol configuration management is provided, and its maintenance content comprises user behavior quadrature conversion agreement, data acquisition protocol, professional quadrature conversion agreement etc.User behavior conversion agreement refers to the final corresponding integration of the user behavior of operation system, comprise the elements such as user behavior, constraint and reward points number, examine once long-pending 1 such as long-pending 5 minutes of product, voice call duration 5-10 minute long-pending 2 minutes, the office system of buying 10-20 unit and grade.The operation system unit that data acquisition protocol has defined unified integrating gear 2 and external system or outside carries out alternately in the mode of passive reception or initiatively collection, passive receive mode is namely unified user behavior information or the professional integration information that integrating gear 2 sends over by 211 passive receive operation system unit 1, data acquisition A PI unit, and active acquisition mode i.e. unified integrating gear 2 passes through initiatively 1 collection user behavior information or the professional integration information to the operation system unit of data acquisition unit 210.Wherein initiatively the acquisition mode agreement has then defined the routing informations such as database path to the Information Monitoring of operation system unit, table, field information, also defines the time interval, execution time section of automatic regular polling etc.As, operation system: office system; Database path: jdbc: oracle: thin :@192.168.8.189: 1521: mcrm; Table: table_action_count; Field: action, count, unit; Polling interval: 600S; Execution time section: 1:00--6:00.Professional quadrature conversion protocol definition have self integrating function operation system Integral Transformation be the computation schema of unification user integration, the integrating system that has oneself such as the A operation system, the professional corresponding professional integral and calculating mode of A is set as " A operation system integration * A operation system integral coefficient C ", A operation system integral coefficient is 1.2, party a subscriber integration in the A operation system is 50 minutes, and then the unification user integration of A is 50 * 1.2=60.
Data acquisition A PI unit 211 provides unified public API to each operation system of outside, is used for receiving user behavior information or the customer service integration information that each operation system sends.User behavior information refers to that certain user uses the behavioural information of operation system, such as 2 of visioning procedures, write 3 pieces of daily record of works, issue 5 parts of microbloggings etc.The customer service integration information refers to that certain user has the operation system of integrating function such as the integration in the office system at certain, amasss 60 minutes such as user's first in office system.If operation system unit 1 does not have the integrating function of self, the unified API that then provides by data acquisition A PI unit 211 sends user's usage behavior information; If operation system unit 1 has the integrating function of self, the unified API that then provides by data acquisition A PI unit 211 sends the customer service integration information.The public api interface service that data acquisition A PI unit provides comprises two kinds of different interface modes of WebService and Socket, the WebService interface can provide the interface service of Internet-based, and the Socket interface then only provides the interface service of LAN (Local Area Network) inside.Develop according to the unified API that data acquisition A PI unit 211 provides operation system unit 1, in the service operation process user's usage behavior or user integral information exchange is crossed data acquisition A PI unit 211 and send to unified integral equipment device 2.
For the operation system unit 1 that does not send information by data acquisition A PI unit 211, data acquisition unit 210 goes operation system to gather user behavior information or professional integration information in the mode of active automatic regular polling.How long data acquisition unit 210 intervals gather once, acquisition time section strategy etc. all decided by data acquisition protocol.In the data acquisition, record each acquisition time, next collection can only gather user behavior information or the professional integration information that changed after acquisition time last time, thereby reaches incremental crawler data purpose.
Business information storage unit 22 is used for that storage data acquisition A PI unit 211 acceptance are come or data acquisition unit 210 gathers user behavior information or the professional integration information of coming.
Self do not possess integrating function such as operation system unit 1, with data acquisition unit exchange be user behavior information, then integral and calculating module 231 goes out final unification user integration according to user behavior quadrature conversion agreement to the user behavior information calculations, and the state of the user behavior information that business information storage unit 22 is deposited identifies, such as being designated " calculating " state, whether calculate integration thereby can identify, reached the purpose of incremental computations.Self possess integrating function such as operation system unit 1, with data acquisition unit exchange be professional integration information, then integral and calculating module 231 is calculated the unification user integration according to professional quadrature conversion agreement to professional integrating meter, and identifies " calculating " state.The integral and calculating module can decide according to the portfolio of whole unified calculation device carrying to be taked to calculate in real time or pattern that automatic regular polling calculates, as taking the automatic regular polling computation schema when the system concurrency visit capacity above 50 the time, otherwise takes real-time account form.Calculate in real time and refer to that user behavior information or professional integration information just reach and calculate.Poll pattern by system cycle according to conditions such as reaching time, service priority from the user behavior message queue, obtain user behavior information, professional integration information calculates.
Integration AP services I module 232 is used for providing to each outside business unit the public service of relevant integral result, comprises the integration inquiry, uses record etc.
Whether whole system can accomplish real-time integration service, and what depend on that the connected mode of operation system unit 1 and unified integrating gear 2 and integral and calculating module take is in real time or the account form of poll.If operation system unit 1 is taked to take real-time computation schema by unified API transmission user's usage behavior information and integral and calculating module 231 that data acquisition A PI unit 211 provides with unified integrating gear 2, then unified integrating gear 2 will provide to operation system unit 1 real-time integration service, otherwise non real-time integration service then is provided.
In conjunction with the explanation of above-mentioned unified integrating gear 2 and unified integrating system, the unified integration method step of this enforcement is as follows:
Operation system unit 1 provides user behavior information or professional integration information to unified integrating gear 2;
User behavior information or professional integration information that 2 pairs of described operation systems of unified integrating gear unit 1 provides gather and calculate, and wherein, the process that gathers and calculate is:
User behavior information or professional integration information that data acquisition unit 210 capturing service system units 1 provide;
The user behavior information or the professional integration information that collect are stored in 22 li of business information storage unit, also can be as required, identify being stored in the user behavior information or the professional integration information that have calculated the unification user integration in the business information storage module, such as being designated " calculating " state, whether calculate integration thereby can identify, reached the purpose of incremental computations.
Integral and calculating module 231 is carried out integral and calculating according to the agreement that integration protocol processing unit 20 arranges to user behavior information or professional integration information, according to user behavior quadrature conversion agreement, described integral and calculating module goes out the unification user integration to the user behavior information calculations, perhaps according to professional quadrature conversion agreement professional integrating meter is calculated the unification user integration.
At last, integration AP services I module provides the public service of unified integral result to described operation system unit 1, such as integration inquiry, use record etc.
Described integral and calculating module also decides the pattern of taking in real time calculating or automatic regular polling to calculate according to the portfolio of unified integrating gear 2 loads.
In sum, unified integrating gear 2 of the present invention and unified integrating system and method can provide unified integration service to each different operation system, and no matter whether operation system self has the integrating function of carrying.And take various ways and external service system mutual, thereby operation system can select connected mode with unified integrating system according to actual conditions, greatly reduce operation system exploitation amount.
Obviously, those skilled in the art can carry out various changes and modification to invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.
Claims (12)
1. a unified integrating gear is characterized in that, comprising: integration protocol processing unit, data acquisition unit, business information storage unit, Integral Processing unit, wherein,
The integration protocol processing unit is in order to agreement that unified integration is set and the human-computer interaction interface of configuration management;
Data acquisition unit is in order to gather outside user behavior information or professional integration information;
The information that the business information storage unit collects in order to store described data acquisition unit;
The Integral Processing unit carries out integral and calculating in order to the agreement according to the setting of described integration protocol processing unit to the information of business information cell stores.
2. unify as claimed in claim 1 integrating gear, it is characterized in that, described integration protocol processing unit comprises integration consultative management module and agreement memory module, the agreement that described agreement memory module is set in order to store described integration consultative management module, described integration consultative management module comprises user behavior quadrature conversion agreement, data acquisition protocol, professional quadrature conversion agreement, wherein
User behavior quadrature conversion agreement is in order to set user behavior, constraint and reward points number;
Data acquisition protocol in order to set unified integrating gear and external service system data interaction connected mode;
Professional quadrature conversion agreement is the account form of unification user integration in order to set professional quadrature conversion.
3. unify as claimed in claim 1 integrating gear, it is characterized in that, described data acquisition unit comprises data acquisition module or/and data acquisition A PI module, and described data acquisition module is in order to initiatively to gather user behavior information or professional integration information to external service system; Described data acquisition A PI module provides public api interface, and is passive to external service system reception user behavior information or professional integration information.
4. unify as claimed in claim 3 integrating gear, it is characterized in that, the public api interface that described data acquisition A PI module provides is WebService or two kinds of interface modes of Socket, the WebService interface provides the interface service of Internet-based, and the Socket interface provides the interface service of LAN (Local Area Network) inside.
5. unify as claimed in claim 1 integrating gear, it is characterized in that described Integral Processing unit comprises integral and calculating module, integration memory module and integration AP services I module, wherein,
Described integral and calculating module goes out the unification user integration according to user behavior quadrature conversion agreement to the user behavior information calculations, or according to professional quadrature conversion agreement professional integrating meter is calculated the unification user integration, and as calculated user behavior information and the state of professional integration information are identified;
The integration memory module is used for the unification user integration that storage integral and calculating module is calculated;
Integration AP services I module is used for providing the public service of relevant integral result, comprises the integration inquiry, uses record.
6. unify as claimed in claim 5 integrating gear, it is characterized in that, described integral and calculating module also decides the pattern of taking in real time calculating or automatic regular polling calculating according to the portfolio of unified integrating gear carrying.
7. unified integrating system, it is characterized in that, comprise unified integrating gear claimed in claim 1 and operation system unit, described operation system unit is in order to provide user behavior information or professional integration information to unified integrating gear, unified integrating gear gathers and calculates user behavior information or the professional integration information that described operation system unit provides, and provides unified integral result to described operation system unit.
8. unified integrating system as claimed in claim 7 is characterized in that, described operation system unit comprises one or more combination in any of synergetic office work, communication applications, CRM, customer service management, warehouse logistics, E-Government operation system.
9. a unified integration method is characterized in that, comprising:
The operation system unit provides user behavior information or professional integration information to unified integrating gear;
Unified integrating gear gathers and calculates user behavior information or the professional integration information that described operation system unit provides, and provides unified integral result to described operation system unit.
10. unified integration method as claimed in claim 9 is characterized in that, the step of unified integrating gear collection and calculating comprises:
The user behavior information that data acquisition unit capturing service system unit provides or professional integration information;
The user behavior information or the professional integration information that collect are stored in the business information storage unit;
According to user behavior quadrature conversion agreement, described integral and calculating module goes out the unification user integration to the user behavior information calculations, or according to professional quadrature conversion agreement professional integrating meter is calculated the unification user integration;
The unification user integration is stored in the integration memory module.
11. the unified integration method such as claim 10 is characterized in that, described integral and calculating module also decides the pattern of taking in real time calculating or automatic regular polling to calculate according to the portfolio of unified integrating gear load.
12. the unified integration method such as claim 10, it is characterized in that, the agreement that the integral and calculating module is set according to described integration consultative management module identifies being stored in the user behavior information and the professional integration information that have calculated the unification user integration in the business information storage module.
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| CN107527222A (en) * | 2016-07-26 | 2017-12-29 | 腾讯科技（深圳）有限公司 | Information processing method and apparatus and system |
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Application publication date: 20130410 |