CN102991121B - A kind of method of error diagnosis, device and subscriber equipment - Google Patents
A kind of method of error diagnosis, device and subscriber equipment Download PDFInfo
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- CN102991121B CN102991121B CN201110270026.4A CN201110270026A CN102991121B CN 102991121 B CN102991121 B CN 102991121B CN 201110270026 A CN201110270026 A CN 201110270026A CN 102991121 B CN102991121 B CN 102991121B
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Abstract
The invention provides a kind of method of error diagnosis, device and subscriber equipment, relate to digital printing field, for can for user provides error diagnosis service fast and accurately and invent.Described method comprises: receive diagnosis service request, described diagnosis service request comprises the diagnostic message of customization; According to the diagnostic message of described customization, carry out error diagnosis process; Return described error diagnosis result.The present invention can be used for the error diagnosis in digital printing process.
Description
Technical field
The present invention relates to digital printing field, particularly relate to a kind of method of error diagnosis, device and subscriber equipment.
Background technology
Prepress treatment, printing and post-press finishing are integrated into an indivisible fully automatic system with digitized production control information and management information by digital printing flow process, be to before print, printing, graph text information, production control information and management information carry out integrated Control management system and technology in technical process after print etc.Digital printing flow process can be contacted directly with client, reads the order of client, the plan of arranging production of automation.In printing process, printing client can be made to understand production status in time, at any time can view procedure.
State in the control procedure of digital printing flow process in realization, inventor finds that in prior art, at least there are the following problems: in actual production, because the link related in digital printing flow process is many, the control more complicated of some operation flows, user is when finding to occur mistake in digital printing flow process, also be not easy to diagnose out the Producing reason that leads to errors, impact is normally produced, and gives and uses the user of digital printing flow process to make troubles.
Summary of the invention
The embodiment provides a kind of method of error diagnosis, device and subscriber equipment, error diagnosis service fast and accurately can be provided for user.
For achieving the above object, embodiments of the invention adopt following technical scheme:
A method for error diagnosis, comprising:
Receive diagnosis service request, described diagnosis service request comprises the diagnostic message of customization;
According to the diagnostic message of described customization, carry out error diagnosis process;
Return described error diagnosis result.
A method for error diagnosis, comprising:
Send diagnosis service request, described diagnosis service request comprises the diagnostic message of customization;
Receive the error diagnosis result returned.
A kind of error diagnosis device, comprising:
Receiving element, for receiving diagnosis service request, described diagnosis service request comprises the diagnostic message of customization;
Error diagnosis processing unit, for the diagnostic message according to described customization, carries out error diagnosis process;
Release unit, for returning described error diagnosis result.
A kind of subscriber equipment, comprising:
Transmitting element, for sending diagnosis service request to error diagnosis treating apparatus, described diagnosis service request comprises the diagnostic message of customization;
Receiving element, for receiving the error diagnosis result that described error diagnosis treating apparatus returns.
The method of the error diagnosis that the embodiment of the present invention provides, device and subscriber equipment, when there is mistake in digital printing flow process, error diagnosis device receives the diagnosis service request that user sends, according to the diagnostic message of customization in diagnosis service request, carry out error diagnosis process, and result is returned to user, user is made to obtain the result of error diagnosis process fast, accurate location leads to errors the reason, position etc. of problem produced, to correct mistakes in time, enhances productivity.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
A kind of flow chart of the error diagnosis method that Fig. 1 provides for the embodiment of the present invention;
The another kind of flow chart of the error diagnosis method that Fig. 2 provides for the embodiment of the present invention;
The another kind of flow chart of the error diagnosis method that Fig. 3 provides for the embodiment of the present invention;
A kind of structure chart of the error diagnosis device that Fig. 4 provides for the embodiment of the present invention;
The another kind of structure chart of the error diagnosis device that Fig. 5 provides for the embodiment of the present invention;
The another kind of structure chart of the error diagnosis device that Fig. 6 provides for the embodiment of the present invention;
The another kind of structure chart of the error diagnosis device that Fig. 7 provides for the embodiment of the present invention;
A kind of structure chart of the subscriber equipment that Fig. 8 provides for the embodiment of the present invention.
Detailed description of the invention
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
Embodiments provide a kind of method of error diagnosis, as shown in Figure 1, comprising:
101, receive diagnosis service request, described diagnosis service request comprises the diagnostic message of customization.
It should be noted that, the diagnostic message of described customization at least comprises the error diagnosis scope of customization, the error diagnosis content of customization, at least one returned in the mode of error diagnosis result of customization.
Wherein, due to digital printing flow process mainly comprise print before, printing, print after etc. technological process, each technological process includes again different operations and module, and namely the error diagnosis scope of customization refers to the concrete diagnostic region that user specifies.Such as, the error diagnosis scope of customization can be the link of technological process before print in digital printing flow process, also can be the link of typography flow process, can also print the link of rear technological process.User's familiar digital printing flow process or according to occurred mistake than being easier to the possible position determining existing problem, only can select the link at the possible position place gone wrong, intelligentized selection can improve the speed of error diagnosis, enhances productivity.In addition, also smaller or greater diagnostic area can be specified according to the familiarity of user etc.Such as, if the certain possible position that occurs of the uncertain mistake of user, the error diagnosis scope of customization also can be before print, printing, the technological process such as after print whole links.The embodiment of the present invention is not construed as limiting this, and user can specify the concrete scope of error diagnosis according to actual conditions.
Same, namely the error diagnosis content of customization refers to the concrete diagnosis content that user specifies, and also can select as required for user, and such as user can select diagnosis softdog information, also can select wrong frequency of occurrences statistics etc.Fullsized of the present invention is not construed as limiting this as executed example, and user can customize the particular content of error diagnosis according to actual conditions.
Same, namely the mode returning error diagnosis result of customization points to the concrete mode that user returns diagnostic result, also can select as required for user, such as according to the use habit and terminal kinds etc. of user, customize the result being returned error diagnosis by modes such as software, network or notes.The embodiment of the present invention is not construed as limiting this, and user can specify according to actual conditions the concrete mode returning error diagnosis result.
It should be noted that, the diagnostic message of customization in error diagnosis request can be that user selected at that time according to actual needs, if user at that time non-selected diagnostic message time, when namely not having real-time customization diagnostic message, the diagnostic message of customization in error diagnosis request is the diagnostic message of the acquiescence customization preset.
Optionally, described diagnosis service request can be http (HyperTextTransportProtocol, HTTP) message, also can be ftp (FileTransferProtocol, FTP) other protocol messages such as message, the present invention is not construed as limiting this.
102, according to the diagnostic message of described customization, error diagnosis process is carried out.
Wherein, the content of carrying out error diagnosis process described in can be the position of the problem led to errors is located, at least one of the concrete analysis of problem etc.
Such as, according to the diagnostic message of the softdog information of technological process after the print of customization, the softdog of all process steps of technological process after print is scanned, determine the position of the softdog gone wrong and wrong Producing reason etc.
103, described error diagnosis result is returned.
It should be noted that, optionally, the help information etc. that the error diagnosis result returned comprises the position of the problem led to errors, the description of problem and how to deal with problems.
The method of the error diagnosis that the embodiment of the present invention provides, when there is mistake in digital printing flow process, receive the diagnosis service request that user sends, according to the diagnostic message of customization in diagnosis service request, carry out error diagnosis process, and result is returned to user, user is made to obtain the result of error diagnosis process fast, accurate location leads to errors the reason, position etc. of problem produced, to correct mistakes in time, enhances productivity.
Optionally, in one embodiment of the invention, before step 101, the method for described error diagnosis also comprises:
Issue error diagnosis information on services, described error diagnosis information on services at least comprises error diagnosis scope, error diagnosis content, at least one returned in the mode of error diagnosis result.
Issue error diagnosis information on services, for user provides multiple alternative information on services, the diagnostic message of user needed for the information on services customization provided is provided, is convenient to user operation, improves Consumer's Experience.
Optionally, after step 101, before step 102, the method for described error diagnosis also comprises:
Resolve the diagnosis service request of described reception, to generate the Diagnostic parameters corresponding with the diagnostic message of described customization.
It should be noted that, described Diagnostic parameters is resolved by the diagnostic message of customization to generate, if in error diagnosis request, user does not select diagnostic message, then corresponding, Diagnostic parameters is that the diagnostic message customized by the acquiescence preset resolves generation.
Then described in step 102 according to the diagnostic message of described customization, carry out error diagnosis process and specifically comprise:
Resolve according to described the Diagnostic parameters generated, carry out error diagnosis process.
Optionally, in one embodiment of the invention, resolving the diagnosis service request of described reception, with after generating the Diagnostic parameters corresponding with the diagnostic message of described customization, resolve according to described the Diagnostic parameters generated, before carrying out error diagnosis process, the method for described error diagnosis also comprises:
Verify that whether the described Diagnostic parameters generated of resolving is legal.
It should be noted that, the legitimacy of Diagnostic parameters refers to that Diagnostic parameters content itself is correct.Such as, before the legitimacy of checking Diagnostic parameters, due to the interference that some are extraneous or inner, cause the final Diagnostic parameters content false generated.Such as, during power-off, the diagnosis service request mistake received, then resolve the diagnostic message of the customization in diagnosis service request after and the Diagnostic parameters that generates will be also wrong, there is mess code etc. in such as Diagnostic parameters, the diagnostic process that leads to errors cannot be carried out.
Then resolve according to described the Diagnostic parameters generated described in step 102, carry out error diagnosis process and specifically comprise:
If verify, described Diagnostic parameters is legal, according to described Diagnostic parameters, carries out error diagnosis process.
By the legitimacy of certificate parameter, ensure to resolve the parameter produced correct, to guarantee completing of error diagnosis process.
Optionally, in one embodiment of the invention, resolving the diagnosis service request of described reception, with after generating the Diagnostic parameters corresponding with the diagnostic message of described customization, resolve according to described the Diagnostic parameters generated, before carrying out error diagnosis process, the method for described error diagnosis also comprises:
The described Diagnostic parameters structure generated of resolving is checked whether to match with the Diagnostic parameters structure prestored.
It should be noted that, the Diagnostic parameters structure prestored is the Diagnostic parameters structure normally can carrying out error diagnosis process.Resolving the Diagnostic parameters structure generated does not ensure consistent with the Diagnostic parameters structure prestored.The described Diagnostic parameters structure generated of resolving is checked namely to check the two in form and structural uniformity with the matching of the Diagnostic parameters structure prestored.
Resolve if described the Diagnostic parameters structure generated not mate with the Diagnostic parameters structure prestored, the described Diagnostic parameters structure generated of resolving is corrected, matches with the Diagnostic parameters structure prestored to make the described Diagnostic parameters structure generated of resolving.
Then resolve according to described the Diagnostic parameters generated described in step 102, carry out error diagnosis process and specifically comprise:
Resolve the Diagnostic parameters structure generated and the Diagnostic parameters structure matching prestored if described, resolve according to described the Diagnostic parameters generated, carry out error diagnosis process;
Resolve if described the Diagnostic parameters structure generated not mate with the Diagnostic parameters structure prestored, according to the Diagnostic parameters after described correction, carry out error diagnosis process.
Resolved the Diagnostic parameters generated by inspection, correct with the incongruent Diagnostic parameters of Diagnostic parameters structure prestored, ensure Diagnostic parameters form and structural accurate, ensure completing of error diagnosis process.
Corresponding with said method, embodiments provide a kind of method of error diagnosis, as shown in Figure 2, comprising:
201, send diagnosis service request, described diagnosis service request comprises the diagnostic message of customization.
It should be noted that, the diagnostic message of described customization at least comprises error diagnosis scope, error diagnosis content, at least one returned in the mode of error diagnosis result.
It should be noted that, the diagnostic message of customization in error diagnosis request can be that user selected at that time according to actual needs, if user at that time non-selected diagnostic message time, when namely not having real-time customization diagnostic message, the diagnostic message of customization in error diagnosis request is the diagnostic message of the acquiescence customization preset.
Optionally, described diagnosis service request can be http message, and can be also ftp message etc., the present invention be not construed as limiting this.
202, the error diagnosis result returned is received.
It should be noted that, the help information etc. that the error diagnosis result returned comprises the position of the problem led to errors, the description of problem and how to deal with problems.
The method of the error diagnosis that the embodiment of the present invention provides, when there is mistake in digital printing flow process, user sends the diagnosis service request including the diagnostic message of customization, and receive the error diagnosis result returned, user is made fast, accurately to locate the reason, position etc. of the problem produced that leads to errors, to correct mistakes in time, enhance productivity.
Describe in detail with the method for a specific embodiment to the error diagnosis that the embodiment of the present invention provides below, as shown in Figure 3,
301, error diagnosis device issues error diagnosis information on services to user, and described error diagnosis information on services at least comprises error diagnosis scope, the error diagnosis content of customization, at least one returned in the mode of error diagnosis result of customization of customization.
Such as, before providing print, print, print the diagnostic area of rear three technological processes, the diagnosis content provided has softdog information, mistake frequency of occurrences statistics etc., and the mode returning error diagnosis result provided has software, network, note etc.
302, user sends diagnosis service request to error diagnosis device, and described diagnosis service request comprises the diagnostic message of customization.
It should be noted that, the diagnostic message of described customization at least comprises error diagnosis scope, error diagnosis content, at least one returned in the mode of error diagnosis result.
Such as, when finding mistake in digital printing flow process, user sends diagnosis service request to error diagnosis device, and specify error diagnosis scope to be all links printing rear technological process, specify error diagnosis content to be softdog information, specify the mode returning error result to be returned by the form of webpage.
It should be noted that, the diagnostic message of customization in error diagnosis request can be that user selected at that time according to actual needs, if user at that time non-selected diagnostic message time, when namely not having real-time customization diagnostic message, the diagnostic message of customization in error diagnosis request is the diagnostic message of the acquiescence customization preset.
303, error diagnosis device receives diagnosis service request, and described diagnosis service request comprises the diagnostic message of customization.
It should be noted that, the diagnostic message of described customization at least comprises the error diagnosis scope of customization, the error diagnosis content of customization, at least one returned in the mode of error diagnosis result of customization.
Such as, the wrong diagnostic area of diagnostic message of the customization in the diagnosis service request that error diagnosis device receives is all links of technological process after print, error diagnosis content is softdog information, and the mode returning error result is returned by the form of webpage.
Optionally, described diagnosis service request can be http message, and can be also ftp message etc., the present invention be not construed as limiting this.
304, error diagnosis device resolves the diagnosis service request of described reception, to generate the Diagnostic parameters corresponding with the diagnostic message of described customization.
It should be noted that, described Diagnostic parameters had both comprised resolves by the diagnostic message of customization the Diagnostic parameters generated, and also comprises the Diagnostic parameters of acquiescence.
305, whether the described Diagnostic parameters generated of resolving of error diagnosis device checking is legal.
If 306 verify that described Diagnostic parameters is legal, according to described Diagnostic parameters, carry out error diagnosis process.
Wherein, the content of carrying out error diagnosis process described in can be the position of the problem led to errors is located, at least one of the concrete analysis of problem etc.
Such as, diagnostic process is carried out to the softdog information of all links of technological process after print.
307, error diagnosis device returns described error diagnosis result to user.
It should be noted that, the help information etc. that the error diagnosis result returned comprises the position of the problem led to errors, the description of problem and how to deal with problems.
Such as, the position that the diagnostic process result returned comprises the problem led to errors automatically tears a page operation open after print in technological process, and particular problem is that mistake has appearred in softdog, and with automatically tear help information corresponding when page operation goes wrong open.
308, user receives the error diagnosis result returned.
Such as, user receives the positional information of the problem led to errors is automatically tearing page operation open and automatically tearing the help information how carrying out when page operation goes wrong revising open after print in technological process.
The method of the error diagnosis that the embodiment of the present invention provides, when there is mistake in digital printing flow process, error diagnosis device receives the diagnosis service request that user sends, according to the diagnostic message of customization in diagnosis service request, carry out error diagnosis process, and result is returned to user, user is made to obtain the result of error diagnosis process fast, accurate location leads to errors the reason, position etc. of problem produced, to correct mistakes in time, enhances productivity.By issuing error diagnosis information on services to user, for user provides multiple alternative information on services, the diagnostic message of user needed for the information on services customization provided being provided, improving Consumer's Experience.By the legitimacy of certificate parameter, ensure to resolve the parameter produced correct, to guarantee completing of error diagnosis process.
Corresponding with said method, embodiments provide a kind of error diagnosis device, as shown in Figure 4, comprising:
Receiving element 41, for receiving diagnosis service request, described diagnosis service request comprises the diagnostic message of customization.
Error diagnosis processing unit 42, for the diagnostic message according to described customization, carries out error diagnosis process.
Release unit 43, for returning described error diagnosis result.
The error diagnosis device that the embodiment of the present invention provides, when there is mistake in digital printing flow process, error diagnosis device receives the diagnosis service request that user sends, according to the diagnostic message of customization in diagnosis service request, carry out error diagnosis process, and result is returned to user, user is made to obtain the result of error diagnosis process fast, accurate location leads to errors the reason, position etc. of problem produced, to correct mistakes in time, enhances productivity.
It should be noted that, the diagnostic message of customization in error diagnosis request can be that user selected at that time according to actual needs, if user at that time non-selected diagnostic message time, when namely not having real-time customization diagnostic message, the diagnostic message of customization in error diagnosis request is the diagnostic message of the acquiescence customization preset.
Optionally, in one embodiment of the invention, release unit 43 is also for issuing error diagnosis information on services, and described error diagnosis information on services at least comprises error diagnosis scope, error diagnosis content, at least one returned in the mode of error diagnosis result.
Issue error diagnosis information on services, for user provides multiple alternative information on services, the diagnostic message of user needed for the information on services customization provided is provided, is convenient to user operation, improves Consumer's Experience.
Optionally, in one embodiment of the invention, as shown in Figure 5, described error diagnosis device also comprises:
Resolution unit 44, for resolving the diagnosis service request that receiving element 41 receives, to generate the Diagnostic parameters corresponding with the diagnostic message of described customization.
Then error diagnosis processing unit 42, specifically for resolving the Diagnostic parameters generated according to resolution unit 44, carries out error diagnosis process.
It should be noted that, described Diagnostic parameters is resolved by the diagnostic message of customization to generate, if in error diagnosis request, user does not select diagnostic message, then corresponding, Diagnostic parameters is that the diagnostic message customized by the acquiescence preset resolves generation.
Optionally, in one embodiment of the invention, as shown in Figure 6, described error diagnosis device also comprises:
Authentication unit 45, whether legal for verifying the Diagnostic parameters that described resolution unit generates.
Then error diagnosis processing unit 42, if verify that described Diagnostic parameters is legal specifically for authentication unit 45, according to described Diagnostic parameters, carries out error diagnosis process.
By the legitimacy of certificate parameter, ensure to resolve the parameter produced correct, to guarantee completing of error diagnosis process.
Optionally, in one embodiment of the invention, as shown in Figure 7, described error diagnosis device also comprises:
Verification unit 46, whether the Diagnostic parameters structure generated for checking resolution unit 44 matches with the Diagnostic parameters structure prestored.
Correcting unit 47, if the Diagnostic parameters structure generated for resolution unit 44 is not mated with the Diagnostic parameters structure prestored, correct the Diagnostic parameters structure that resolution unit 44 generates, the Diagnostic parameters structure generated to make resolution unit 44 and the Diagnostic parameters structure prestored match.
Then error diagnosis processing unit 42, specifically for: if resolution unit 44 the Diagnostic parameters structure generated and the Diagnostic parameters structure matching prestored, resolve according to described the Diagnostic parameters generated, carry out error diagnosis process; If the Diagnostic parameters structure that resolution unit 44 generates is not mated with the Diagnostic parameters structure prestored, according to the Diagnostic parameters after described correction, carry out error diagnosis process.
Resolved the Diagnostic parameters generated by inspection, correct with the incongruent Diagnostic parameters of Diagnostic parameters structure prestored, ensure Diagnostic parameters form and structural accurate, ensure completing of error diagnosis process.
Accordingly, the invention provides a kind of subscriber equipment, as shown in Figure 8, comprising:
Transmitting element 51, for sending diagnosis service request to error diagnosis treating apparatus, described diagnosis service request comprises the diagnostic message of customization.
It should be noted that, the diagnostic message of described customization at least comprises the error diagnosis scope of customization, the error diagnosis content of customization, at least one returned in the mode of error diagnosis result of customization.
Optionally, described diagnosis service request can be http message, and can be also ftp message etc., the present invention be not construed as limiting this.
Receiving element 52, for receiving the error diagnosis result that described error diagnosis treating apparatus returns.
It should be noted that, the help information etc. that the error diagnosis result returned comprises the position of the problem led to errors, the description of problem and how to deal with problems.
The subscriber equipment that the embodiment of the present invention provides, when there is mistake in digital printing flow process, subscriber equipment sends the diagnosis service request including the diagnostic message of customization, and receive the error diagnosis result returned, user is made fast, accurately to locate the reason, position etc. of the problem produced that leads to errors, to correct mistakes in time, enhance productivity.
Through the above description of the embodiments, those skilled in the art can be well understood to the mode that the present invention can add required common hardware by software and realize, and can certainly pass through hardware, but in a lot of situation, the former is better embodiment.Based on such understanding, technical scheme of the present invention can embody with the form of software product the part that prior art contributes in essence in other words, this computer software product is stored in the storage medium that can read, as the floppy disk of computer, hard disk or CD etc., comprise some instructions and perform method described in each embodiment of the present invention in order to make a computer equipment (can be personal computer, server, or the network equipment etc.).
The above; be only the specific embodiment of the present invention, but protection scope of the present invention is not limited thereto, is anyly familiar with those skilled in the art in the technical scope that the present invention discloses; change can be expected easily or replace, all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection domain of described claim.
Claims (12)
1. a method for error diagnosis, is applied to digital printing flow process, it is characterized in that, described method comprises:
Receive diagnosis service request, described diagnosis service request comprises the diagnostic message of customization, and the diagnostic message of described customization comprises the error diagnosis scope of customization, the error diagnosis content of customization, at least one returned in the mode of error diagnosis result of customization;
Resolve the described diagnosis service request received, to generate the Diagnostic parameters corresponding with the diagnostic message of described customization;
The described Diagnostic parameters structure generated of resolving is checked whether to match with the Diagnostic parameters structure prestored;
Resolve if described the Diagnostic parameters structure generated not mate with the Diagnostic parameters structure prestored, the described Diagnostic parameters structure generated of resolving is corrected, matches with the Diagnostic parameters structure prestored to make the described Diagnostic parameters structure generated of resolving;
According to the diagnostic message of described customization, carry out error diagnosis process;
Return described error diagnosis result;
Wherein, the described diagnostic message according to described customization, carry out error diagnosis process and comprise:
Resolve according to described the Diagnostic parameters generated, carry out error diagnosis process;
Described according to described Diagnostic parameters of resolving generation, carry out error diagnosis process and comprise:
Resolve the Diagnostic parameters structure generated and the Diagnostic parameters structure matching prestored if described, resolve according to described the Diagnostic parameters generated, carry out error diagnosis process;
Resolve if described the Diagnostic parameters structure generated not mate with the Diagnostic parameters structure prestored, according to the Diagnostic parameters after described correction, carry out error diagnosis process.
2. the method for error diagnosis according to claim 1, is characterized in that, before described reception diagnosis service request, described method also comprises:
Issue error diagnosis information on services, described error diagnosis information on services comprises error diagnosis scope, error diagnosis content, at least one returned in the mode of error diagnosis result.
3. the method for error diagnosis according to claim 1, is characterized in that, described diagnosis service request is http message.
4. the method for error diagnosis according to claim 1, is characterized in that, after resolving the described diagnosis service request received, resolve according to described the Diagnostic parameters generated, before carrying out error diagnosis process, described method also comprises:
Verify that whether the described Diagnostic parameters generated of resolving is legal;
Described according to described Diagnostic parameters of resolving generation, carry out error diagnosis process and comprise:
If verify, described Diagnostic parameters is legal, according to described Diagnostic parameters, carries out error diagnosis process.
5. a method for error diagnosis, is applied to digital printing flow process, it is characterized in that, described method comprises:
Send diagnosis service request, described diagnosis service request comprises the diagnostic message of customization, and the diagnostic message of described customization comprises the error diagnosis scope of customization, the error diagnosis content of customization, at least one returned in the mode of error diagnosis result of customization;
The described error diagnosis device diagnosing service request to make to receive described diagnosis service request that sends resolves the described diagnosis service request received, to generate the Diagnostic parameters corresponding with the diagnostic message of described customization, and the described Diagnostic parameters structure generated of resolving is checked whether to match with the Diagnostic parameters structure prestored; Resolve if described the Diagnostic parameters structure generated not mate with the Diagnostic parameters structure prestored, the error diagnosis device of described reception described diagnosis service request corrects the described Diagnostic parameters structure generated of resolving, and according to the diagnostic message of described customization, carry out error diagnosis process;
Receive the error diagnosis result returned;
Wherein, the described diagnostic message according to described customization, carry out error diagnosis process and comprise:
Resolve the Diagnostic parameters structure generated and the Diagnostic parameters structure matching prestored if described, resolve according to described the Diagnostic parameters generated, carry out error diagnosis process;
Resolve if described the Diagnostic parameters structure generated not mate with the Diagnostic parameters structure prestored, according to the Diagnostic parameters after described correction, carry out error diagnosis process.
6. the method for error diagnosis according to claim 5, is characterized in that, described diagnosis service request is http message.
7. an error diagnosis device, is applied to digital printing flow process, it is characterized in that, described device comprises:
Receiving element, for receiving diagnosis service request, described diagnosis service request comprises the diagnostic message of customization, and the diagnostic message of described customization comprises the error diagnosis scope of customization, the error diagnosis content of customization, at least one returned in the mode of error diagnosis result of customization;
Resolution unit, for resolving the described diagnosis service request of reception, to generate the Diagnostic parameters corresponding with the diagnostic message of described customization;
Verification unit, whether the Diagnostic parameters structure generated for checking described resolution unit matches with the Diagnostic parameters structure prestored;
Correcting unit, if the Diagnostic parameters structure generated for described resolution unit is not mated with the Diagnostic parameters structure prestored, correct the Diagnostic parameters structure that described resolution unit generates, the Diagnostic parameters structure generated to make described resolution unit and the Diagnostic parameters structure prestored match;
Error diagnosis processing unit, for the diagnostic message according to described customization, carries out error diagnosis process;
Release unit, for returning described error diagnosis result;
Described error diagnosis processing unit, if specifically for described resolution unit the Diagnostic parameters structure generated and the Diagnostic parameters structure matching prestored, resolves according to described the Diagnostic parameters generated, carries out error diagnosis process; If the Diagnostic parameters structure that described resolution unit generates is not mated with the Diagnostic parameters structure prestored, according to the Diagnostic parameters after described correction, carry out error diagnosis process.
8. error diagnosis device according to claim 7, it is characterized in that, described release unit is also for issuing error diagnosis information on services, and described error diagnosis information on services comprises error diagnosis scope, error diagnosis content, at least one returned in the mode of error diagnosis result.
9. error diagnosis device according to claim 7, is characterized in that, the diagnosis service request that described receiving element receives is http message.
10. error diagnosis device according to claim 7, is characterized in that, described device also comprises:
Authentication unit, whether legal for verifying the Diagnostic parameters that described resolution unit generates;
Then described error diagnosis processing unit, if verify that described Diagnostic parameters is legal specifically for authentication unit, according to described Diagnostic parameters, carries out error diagnosis process.
11. 1 kinds of subscriber equipmenies, are applied to digital printing flow process, it is characterized in that, described subscriber equipment comprises:
Transmitting element, for sending diagnosis service request to error diagnosis device, described diagnosis service request comprises the diagnostic message of customization, and the diagnostic message of described customization comprises the error diagnosis scope of customization, the error diagnosis content of customization, at least one returned in the mode of error diagnosis result of customization;
Described transmitting element sends diagnosis service request to error diagnosis device, makes the resolution unit in described error diagnosis device resolve the described diagnosis service request received, to generate the Diagnostic parameters corresponding with the diagnostic message of described customization; And whether the Diagnostic parameters structure making the verification unit in described error diagnosis device check described resolution unit to generate matches with the Diagnostic parameters structure prestored; If the Diagnostic parameters structure that described resolution unit generates is not mated with the Diagnostic parameters structure prestored, then the correcting unit in described error diagnosis device corrects the Diagnostic parameters structure that described resolution unit generates; Error diagnosis processing unit in described error diagnosis device, according to the diagnostic message of described customization, carries out error diagnosis process;
Receiving element, for receiving the error diagnosis result that described error diagnosis device returns;
Described error diagnosis processing unit specifically for, if described resolution unit the Diagnostic parameters structure generated and the Diagnostic parameters structure matching that prestores, resolve according to described the Diagnostic parameters generated, carry out error diagnosis process; If the Diagnostic parameters structure that described resolution unit generates is not mated with the Diagnostic parameters structure prestored, according to the Diagnostic parameters after described correction, carry out error diagnosis process.
12. subscriber equipmenies according to claim 11, is characterized in that, described diagnosis service request is http message.
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| CN201110270026.4A CN102991121B (en) | 2011-09-13 | 2011-09-13 | A kind of method of error diagnosis, device and subscriber equipment |
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| US7257735B2 (en) * | 2002-10-31 | 2007-08-14 | Sap Ag | Identifying solutions to computer problems in client/server system |
| US7640457B2 (en) * | 2006-11-07 | 2009-12-29 | International Business Machines Corporation | Automated error reporting and diagnosis in distributed computing environment |
| US7650594B2 (en) * | 2004-05-27 | 2010-01-19 | National Instruments Corporation | Graphical program analyzer with framework for adding user-defined tests |
| US7903268B2 (en) * | 2002-12-06 | 2011-03-08 | Ricoh Company, Ltd. | Printer enabling user to set error recovery method for each error category |
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|---|---|---|---|---|
| US6877115B2 (en) * | 2000-06-30 | 2005-04-05 | Sinapse Graphic International | Interactive on-line diagnostics for printing |
| US20030110412A1 (en) * | 2001-06-19 | 2003-06-12 | Xerox Corporation | System and method for automated printer diagnostics |
| DE102005015746A1 (en) * | 2005-04-06 | 2006-10-12 | Man Roland Druckmaschinen Ag | Press simulator |
| KR101613224B1 (en) * | 2009-12-22 | 2016-04-18 | 삼성전자 주식회사 | Image forming apparatus and error guide offering method thereof |
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Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1675604A (en) * | 2002-06-26 | 2005-09-28 | 霍尼韦尔国际公司 | Method and apparatus for developing fault codes for complex systems based on historical data |
| US7257735B2 (en) * | 2002-10-31 | 2007-08-14 | Sap Ag | Identifying solutions to computer problems in client/server system |
| US7903268B2 (en) * | 2002-12-06 | 2011-03-08 | Ricoh Company, Ltd. | Printer enabling user to set error recovery method for each error category |
| US7650594B2 (en) * | 2004-05-27 | 2010-01-19 | National Instruments Corporation | Graphical program analyzer with framework for adding user-defined tests |
| CN2870001Y (en) * | 2006-02-22 | 2007-02-14 | 赵兴绩 | Bar-code and number on-line detection system |
| US7640457B2 (en) * | 2006-11-07 | 2009-12-29 | International Business Machines Corporation | Automated error reporting and diagnosis in distributed computing environment |
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