CN102902616A - Recording method and system and terminal of terminal faults - Google Patents

Recording method and system and terminal of terminal faults Download PDF

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Publication number
CN102902616A
CN102902616A CN2012103037920A CN201210303792A CN102902616A CN 102902616 A CN102902616 A CN 102902616A CN 2012103037920 A CN2012103037920 A CN 2012103037920A CN 201210303792 A CN201210303792 A CN 201210303792A CN 102902616 A CN102902616 A CN 102902616A
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Prior art keywords
terminal
service data
memory device
module
record
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CN2012103037920A
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Chinese (zh)
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吕坤
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TCL Tongli Electronics Huizhou Co Ltd
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TCL Tongli Electronics Huizhou Co Ltd
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Priority to CN2012103037920A priority Critical patent/CN102902616A/en
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Abstract

The invention relates to a recording method and a system and a terminal of terminal faults. The recording method of terminal faults includes receiving operation on the terminal and generating operation data according to the operation; and recording the operation data; detecting whether detection signals are not received in preset time, and if the detection signals are not received in the preset time, the recorded operation data are stored into a first storage device of the terminal. According to the recording method and the system and the terminal of terminal faults, the recorded operation data are stored into the first storage device of the terminal by detecting that the detection signals are not received in the preset time, subsequent copying is facilitated, fault conditions are obtained, analysis of the faults is facilitated, and the fault detecting efficiency is improved.

Description

Terminal fault recording method and system, terminal
Technical field
The present invention relates to computer technology, particularly relate to a kind of terminal fault recording method and system, terminal.
Background technology
Along with the development of electronic technology, the electronic product kind is more and more, and electronic product is terminal, and the function of terminal is varied, can carry out communication such as mobile phone; Image documentation equipment can be used for playing data in the storage medium, data is reduced into audio frequency and video presents to the user, brings the dual impression of user's sense of hearing and vision; Televisor can receive the data that transmit, and show etc.Terminal is sold in market widely, has larger market share.
Traditional terminal, such as DVD(Digital Versatile Disc, digital versatile disc) player device, sometimes because user's sequence of operations causes cisco unity malfunction even deadlock, in carrying out maintenance process, the concrete situation of terminal is inconvenient to carry out analyzing and processing when can't detection failure occurring.
Summary of the invention
Based on this, be necessary to provide a kind of and can conveniently carry out the terminal fault recording method of fault analysis and handling.
A kind of terminal fault recording method may further comprise the steps:
Reception is to the operation of terminal, according to described operation generating run data;
Record described service data;
Detect whether in Preset Time, do not receive detection signal, if the described service data that then will record stores the first memory device of described terminal into.
Among embodiment, described service data comprises running time, action type and action type parameter therein.
Therein among embodiment, before the described step of obtaining the operation of terminal, also comprise step:
Receive the first operational order;
According to described the first operational order open operation writing function.
Therein among embodiment, after the described described service data that will record stores the step of the first memory device of described terminal into, also comprise step:
Detect the second external memory device of described terminal;
Receive the second operational order;
Copy described service data to described the second memory device according to described the second operational order.
Therein among embodiment, after the described described service data that will record stores the step of the first memory device of described terminal into, also comprise step:
Satisfy when pre-conditioned the receiving record instruction when detecting;
Described service data is stored into the first memory device of described terminal according to described recording instruction.
Therein among embodiment, after the described described service data that will record stores the step of the first memory device of described terminal into, also comprise step:
Whether judge the shared capacity of the described service data of record greater than predetermined threshold value, if, the service data covering storage time of service data the earliest that then will be to be stored.
In addition, also be necessary to provide a kind of terminal fault register system that can conveniently carry out fault analysis and handling.
A kind of terminal fault register system comprises:
The host process module is used for receiving the operation to terminal, according to described operation generating run data;
Logging modle is used for recording described service data;
Detecting process module is for detection of whether do not receive detection signal in Preset Time;
Memory module when being used for not receiving detection signal in Preset Time, stores the described service data of record into the first memory device of described terminal.
Among embodiment, described service data comprises running time, action type and action type parameter therein.
Among embodiment, described terminal fault register system also comprises therein:
The first receiver module is used for receiving the first operational order;
Initialization module is used for according to described the first operational order open record function;
Among embodiment, also comprise therein:
Interface detection module is for detection of arriving the second external memory device of described terminal;
The second receiver module is used for receiving the second operational order;
The copy module is used for copying described service data to described the second memory device according to described the second operational order.
Therein among embodiment, described host process module also is used for satisfying when pre-conditioned when detecting, to described detecting process module transmission recording instruction; Described memory module also is used for according to described recording instruction described service data being stored into the first memory device of described terminal.
Therein among embodiment, described detecting process module be used for to judge that also whether the shared capacity of the described service data that recorded is greater than predetermined threshold value, if then described memory module also is used for service data to be stored is covered the storage time of service data the earliest.
In addition, also provide a kind of terminal that can conveniently carry out fault analysis and handling.
A kind of terminal is equipped with above-mentioned terminal fault register system.
Above-mentioned terminal fault recording method and system, terminal, in Preset Time, do not receive detection signal by detecting, the service data of record is stored into the first memory device of terminal, so that follow-up the copy, know the situation that breaks down, can conveniently carry out analyzing and processing to fault, improve the efficient of detection failure.
Description of drawings
Fig. 1 is the schematic flow sheet of terminal fault recording method among the embodiment;
Fig. 2 is the schematic flow sheet of among the embodiment service data being derived;
Fig. 3 is according to the schematic flow sheet of recording instruction storage operation data among the embodiment;
Fig. 4 is the inner structure schematic diagram of terminal fault register system among the embodiment;
Fig. 5 is the inner structure schematic diagram of terminal fault register system among another embodiment;
Fig. 6 is the inner structure schematic diagram of terminal fault register system among another embodiment.
Embodiment
Be described in detail below in conjunction with specific embodiment and the accompanying drawing technical scheme to terminal fault recording method of the present invention and system, terminal, so that it is clearer.
As shown in Figure 1, in one embodiment, a kind of terminal fault recording method may further comprise the steps:
Step S110 receives the operation to terminal, according to operation generating run data.
Concrete, terminal can be image documentation equipment, televisor, mobile phone etc.Take image documentation equipment as example, can carry button operation by telepilot or terminal to the operation of image documentation equipment.Operation to image documentation equipment can be play operation, (USB flash disk or the SD card) operation of putting into CD, fast start-up operation, power-off operation, parameters etc.Wherein, SD(Secure Digital Memory Card) card is safe digital card.Take mobile phone as example, then can operate by button or touch-screen the operation of mobile phone, the operation of mobile phone be can be call, hang up the telephone, send note or adjust brightness etc., but be not limited to this.
Further, service data comprises running time, action type and action type parameter.
Concrete, the relative time the when running time refers to that the system of terminal starts the event that runs to and occurs, chronomere be second, and the dominant record time can be 655536*65535 second, but is not limited to this, and wherein, event refers to the fault that occurs, such as deadlock.Take image documentation equipment as example, action type can be telepilot and presses event, enters the UI interface, plays correlation type, user and arrange etc.The action type parameter can be the played data dish in telepilot code value, the play operation etc.
Further, in one embodiment, before step S110, also comprise step: receive the first operational order; According to this first operational order open operation writing function.
Concrete, this first operational order is predefined instruction, such as numerical key 9639.After entering operation interface, terminal receives the operational order of pressing by telepilot can open this function.In addition, also can receive the shutoff operation instruction, close this operation note function according to this shutoff operation instruction.This shutoff operation instruction such as numerical key 9633.
Step S120, the record service data.
Concrete, the record service data is that service data is recorded in the virtual dev/shm/rs.dat file of the internal memory of terminal, this document folder is not read and write can be consumed hardware, and efficient is very high.
Form such as the table 1 of record service data comprise running time, action type and action type parameter.
Table 1
Running time Action type Action type parameter 1 Action type parameter 2
4 bytes 1 byte See Table 2 See Table 2
The service data of table 2 for giving an example with image documentation equipment, but be not limited to this.
Table 2
Figure 3
Figure BDA00002050362000051
Figure BDA00002050362000061
In the table 2, Youtube is a video sharing website, the video that it can allow the member to upload to take itself is to the website, and can in browser, watch these videos of sharing, integrated Youtube can support the user to play the video on the Youtube website in image documentation equipment in image documentation equipment.
Netflix is that a kind of online film is watched service, and integrated Netflix function can be provided by the online film that the user pays and watches them to provide at image documentation equipment in image documentation equipment.
Picase is a network album service, and it can check picture in oneself the network album at the image documentation equipment that it is supported.
Pandora is an online radio station service, and it provides network radio station to play service, and the user can pay at the image documentation equipment of this service of support and listen to the network radio station service that it provides.
Vudu also is that a network high-definition movie is play service, and the image documentation equipment that it can make the paying customer support at it is play the order video of high definition.
HomeMenu is the master menu that enters behind the machine, and it is the entrance that enters mediacenter.etup.
Mediacenter is media center, and it can view media information present in the machine, can browse USB flash disk content etc. under this interface.
Setup is setup menu, can arrange by the various attributes to machine under this interface, and such as network configuration, audio frequency and video arrange etc.
Scren svr is screen protection, and is long-time no the time when machine, can enter screen saver function.
Home scrn is the network function page of machine, can select to open a certain network function here, such as Youtube, and picasa etc.
AVCHD is 8 centimetres mini-DVD.
SACD(Super Audio CD) be the mutation of a kind of CD, memory space is 6 times of CD.
In addition, if take mobile phone as example, action type can be and calls, hangs up the telephone, sends note, adjusts brightness, adjusts volume etc. in the service data.
Step S130 detects whether do not receive detection signal in Preset Time, if, execution in step S140, otherwise, step S120 returned.
Concrete, Preset Time can be set as required, such as 5 seconds.The host process module sends detection signal every the schedule time to detecting process module, and this detection signal can be pulse signal, and this schedule time can be 3 seconds, but is not limited to this.When the host process module can't work because of a variety of causes, the detection signal that then sends to detecting process module is to surpass Preset Time, for loss of data after the power down that prevents from shutting down, detecting process module can be written to the service data of record the first memory device of terminal, such as the flash memory device.
Step S140 stores the service data of record the first memory device of terminal into.
Concrete, service data can be stored into the assigned address of the first memory device of terminal.The first memory device is the memory device that is installed in the terminal, can be hard disk, SD card etc.
Above-mentioned terminal fault recording method, in Preset Time, do not receive detection signal by detecting, the service data of record is stored into the first memory device of terminal, so that follow-up the copy, know the situation that breaks down, can conveniently carry out analyzing and processing to fault, improve the efficient of detection failure.
Further, in one embodiment, as shown in Figure 2, above-mentioned terminal fault recording method after the described service data that will record stores the step of the first memory device of described terminal into, also comprises the step that service data is derived, and specifically comprises:
Step S210 detects the second external memory device of terminal.
Concrete, by detecting the second external memory device of terminal, such as USB flash disk, portable hard drive etc.
Step S220 receives the second operational order.
Concrete, the second operational order is predefined, can set as required, as inputting 9636 on the telepilot.
Step S230 copies service data to second memory device according to the second operational order.
Concrete, accept the second operational order after, copy under the root directory of memory device (USB flash disk) service data that is stored in first memory device (such as the flash memory device) of terminal to called after AutoSaveOperateData.
Above-mentionedly copy service data to external the second memory device by inputting the second operational order, can conveniently service data be checked and analyze.
Further, in one embodiment, as shown in Figure 3, above-mentioned terminal fault recording method after service data that will record stores the step of the first memory device of terminal into, also comprises step:
Step S310 satisfies when pre-conditioned the receiving record instruction when detecting.
Concrete, pre-conditioned can be can not be read dish or hardware initialization unsuccessfully waits.System detect satisfy pre-conditioned after, send recording instruction to detecting process module.
Step S320 stores service data into according to recording instruction the first memory device of terminal.
Concrete, the first memory device can be flash memory device or other memory devices.
Service data is stored into the first memory device of terminal by recording instruction, the situation in the time of can recording terminal and produce comparatively serious problem is so that subsequent analysis is processed.
Further, in one embodiment, above-mentioned terminal fault recording method, after service data that will record stores the step of the first memory device of terminal into, also comprise step: judge that whether the shared capacity of the service data of record is greater than predetermined threshold value, if then service data to be stored is covered the storage time of service data the earliest.
Concrete, predetermined threshold value can be set as required, such as 1M(million).When service data is stored, surpassed predetermined threshold value, then the follow-up service data of storage that needs will cover the storage time of service data the earliest, be 1M size such as predetermined threshold value, as the full 1M of service data storage, when continuing the storage operation data, service data will from the storage that begins of the file of full 1M, cover the beginning of this 1M file.
As shown in Figure 4, in one embodiment, a kind of terminal fault register system comprises host process module 110, logging modle 120, detecting process module 130 and memory module 140.Wherein:
Host process module 110 is used for obtaining the operation to terminal, according to operation generating run data.
Concrete, can carry button operation by telepilot or terminal to the operation of terminal.Operation can be play operation, (USB flash disk or the SD card) operation of putting into CD, fast start-up operation, power-off operation, parameters etc.SD(Secure Digital Memory Card) card is safe digital card.
Service data comprises running time, action type and action type parameter.Running time refers to that the system of terminal starts the relative time when running to the event generation, and chronomere is second, and the dominant record time can be 655536*65535 second, but is not limited to this.Action type can be telepilot and presses event, enters the UI interface, plays correlation type, user and arrange etc.The action type parameter can be the played data dish in telepilot code value, the play operation etc.
Logging modle 120 is used for this service data of record.
Concrete, the record service data is that service data is recorded in the virtual dev/shm/rs.dat file of the internal memory of terminal, this document folder is not read and write can be consumed hardware, and efficient is very high.Form such as the table 1 of record service data comprise time, action type and action type parameter.Action type and action type parameter such as table 2 do not repeat them here.
Detecting process module 130 is for detection of whether do not receive detection signal in Preset Time.
Concrete, Preset Time can be set as required, such as 5 seconds.Host process module 110 sends detection signal every the schedule time to detecting process module 130, and this detection signal can be pulse signal, and this schedule time can be 3 seconds, but is not limited to this.When host process module 110 can't work because of a variety of causes, the detection signal that then sends to detecting process module 130 is to surpass Preset Time, for loss of data after the power down that prevents from shutting down, detecting process module 130 can be written to the service data of record the first memory device of terminal, such as the flash memory device.
Memory module 140 is used for the described service data of record being stored into the first memory device of terminal when not receiving detection signal in Preset Time.
Concrete, service data can be stored into the assigned address of the first memory device of terminal.
Above-mentioned terminal fault register system, in Preset Time, do not receive detection signal by detecting, the service data of record is stored into the first memory device of terminal, so that follow-up the copy, know the situation that breaks down, can conveniently carry out analyzing and processing to fault, improve the efficient of detection failure.
Further, in one embodiment, host process module 110 also is used for satisfying when pre-conditioned when detecting, to detecting process module 130 transmission recording instructions.Concrete, pre-conditioned can be can not be read dish or hardware initialization unsuccessfully waits.
Memory module 140 also is used for according to recording instruction this service data being stored into the first memory device of terminal.Concrete, the first memory device can be flash memory device or other memory devices.
Further, whether detecting process module 130 also is used for judging the shared capacity of the service data that recorded greater than predetermined threshold value, if, then memory module 140 also be used for will be to be stored the service data covering storage time of service data the earliest.
Concrete, predetermined threshold value can be set as required, such as 1M(million).When service data is stored, surpassed predetermined threshold value, then the follow-up service data of storage that needs will cover the storage time of service data the earliest, be 1M size such as predetermined threshold value, as the full 1M of service data storage, when continuing the storage operation data, service data will from the storage that begins of the file of full 1M, cover the beginning of this 1M file.
As shown in Figure 5, in one embodiment, above-mentioned terminal fault register system except comprising host process module 110, logging modle 120, detecting process module 130 and memory module 140, also comprises the first receiver module 150, initialization module 160.Wherein:
The first receiver module 150 is used for receiving the first operational order.Concrete, this first operational order is predefined instruction, such as numerical key 9639.
Initialization module 160 is used for according to the first operational order open record function.
Concrete, enter operation interface after, the first receiver module 150 receives the operational order of pressing by telepilot, initialization module 160 can be opened this function.In addition, also can receive the shutoff operation instruction, close this operation note function according to this shutoff operation instruction.This shutoff operation instruction such as numerical key 9633.
As shown in Figure 6, in one embodiment, above-mentioned terminal fault register system except comprising host process module 110, logging modle 120, detecting process module 130 and memory module 140, also comprises interface detection module 170, the second receiver module 180 and copy module 190.Wherein:
Interface detection module 170 is for detection of arriving the second external memory device of terminal.Concrete, by detecting the second external memory device of terminal, such as USB flash disk, portable hard drive etc.
The second receiver module 180 is used for receiving the second operational order.Concrete, the second operational order is predefined, can set as required, as inputting 9636 on the telepilot.
Copy module 190 is used for copying service data to second memory device according to the second operational order.
Concrete, accept the second operational order after, copy under the root directory of memory device (USB flash disk) service data that is stored in first memory device (such as the flash memory device) of terminal to called after AutoSaveOperateData.
In addition, the present invention also provides a kind of terminal, and above-mentioned terminal fault register system is installed.
The above embodiment has only expressed several embodiment of the present invention, and it describes comparatively concrete and detailed, but can not therefore be interpreted as the restriction to claim of the present invention.Should be pointed out that for the person of ordinary skill of the art, without departing from the inventive concept of the premise, can also make some distortion and improvement, these all belong to protection scope of the present invention.Therefore, the protection domain of patent of the present invention should be as the criterion with claims.

Claims (13)

1. terminal fault recording method may further comprise the steps:
Reception is to the operation of terminal, according to described operation generating run data;
Record described service data;
Detect whether in Preset Time, do not receive detection signal, if the described service data that then will record stores the first memory device of described terminal into.
2. terminal fault recording method according to claim 1 is characterized in that, described service data comprises running time, action type and action type parameter.
3. terminal fault recording method according to claim 1 is characterized in that, before the described step of obtaining the operation of terminal, also comprises step:
Receive the first operational order;
According to described the first operational order open operation writing function.
4. terminal fault recording method according to claim 1 is characterized in that, after the described described service data that will record stores the step of the first memory device of described terminal into, also comprises step:
Detect the second external memory device of described terminal;
Receive the second operational order;
Copy described service data to described the second memory device according to described the second operational order.
5. terminal fault recording method according to claim 1 is characterized in that, after the described described service data that will record stores the step of the first memory device of described terminal into, also comprises step:
Satisfy when pre-conditioned the receiving record instruction when detecting;
Described service data is stored into the first memory device of described terminal according to described recording instruction.
6. terminal fault recording method according to claim 1 is characterized in that, after the described described service data that will record stores the step of the first memory device of described terminal into, also comprises step:
Whether judge the shared capacity of the described service data of record greater than predetermined threshold value, if, the service data covering storage time of service data the earliest that then will be to be stored.
7. a terminal fault register system is characterized in that, comprising:
The host process module is used for receiving the operation to terminal, according to described operation generating run data;
Logging modle is used for recording described service data;
Detecting process module is for detection of whether do not receive detection signal in Preset Time;
Memory module when being used for not receiving detection signal in Preset Time, stores the described service data of record into the first memory device of described terminal.
8. terminal fault register system according to claim 7 is characterized in that, described service data comprises running time, action type and action type parameter.
9. terminal fault register system according to claim 7 is characterized in that, described terminal fault register system also comprises:
The first receiver module is used for receiving the first operational order;
Initialization module is used for according to described the first operational order open record function.
10. terminal fault register system according to claim 7 is characterized in that, also comprises:
Interface detection module is for detection of arriving the second external memory device of described terminal;
The second receiver module is used for receiving the second operational order;
The copy module is used for copying described service data to described the second memory device according to described the second operational order.
11. terminal fault register system according to claim 7 is characterized in that, described host process module also is used for satisfying when pre-conditioned when detecting, to described detecting process module transmission recording instruction; Described memory module also is used for according to described recording instruction described service data being stored into the first memory device of described terminal.
12. terminal fault register system according to claim 7, it is characterized in that, described detecting process module be used for to judge that also whether the shared capacity of the described service data that recorded is greater than predetermined threshold value, if then described memory module also is used for service data to be stored is covered the storage time of service data the earliest.
13. a terminal is characterized in that, is equipped with such as each described terminal fault register system in the claim 7 to 12.
CN2012103037920A 2012-08-23 2012-08-23 Recording method and system and terminal of terminal faults Pending CN102902616A (en)

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CN104572885A (en) * 2014-12-22 2015-04-29 广东美的制冷设备有限公司 Method and system for collecting and analyzing preference data of user function
CN106550271A (en) * 2016-12-08 2017-03-29 深圳Tcl数字技术有限公司 Television set running log recording method and device
CN109729230A (en) * 2017-10-31 2019-05-07 精工爱普生株式会社 Medium feeding apparatus, image read-out

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CN104572885A (en) * 2014-12-22 2015-04-29 广东美的制冷设备有限公司 Method and system for collecting and analyzing preference data of user function
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CN106550271A (en) * 2016-12-08 2017-03-29 深圳Tcl数字技术有限公司 Television set running log recording method and device
CN109729230A (en) * 2017-10-31 2019-05-07 精工爱普生株式会社 Medium feeding apparatus, image read-out

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Application publication date: 20130130