CN102831207B - Computer terminal and information interaction method - Google Patents
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Abstract
The invention provides a computer terminal and an information interaction method. The method comprises the following steps of: receiving information input by a user in a natural language form; retrieving preset keywords in the information input by the user, wherein the keywords are words set according to statements in a statement library, and the statement library stores many statements which can be understood by the computer terminal; determining a statement with the highest matching degree to the retrieving result in the statement library, wherein the retrieving result comprises the keywords appearing in the information input by the user and the appearance sequence of the keywords; and processing the information in the processing way corresponding to the statement with the highest matching degree in the statement library. With the computer terminal and the information interaction method, the human-computer efficiency is increased, and the complexity is reduced.
Description
Technical field
The present invention relates to field of computer technology, particularly relate to a kind of terminal and information interacting method thereof.
Background technology
Man-machine interaction (Human-Computer Interaction, HCI) technology refers to by computer input, output device, realizes the technology of people and computer dialog in an efficient way.It comprises machine by export or display device to people provide a large amount of for information about and prompting ask for instructions, people by input equipment to machine input for information about, answers a question and points out and ask for instructions.Human-computer interaction technology is one of the important content in computer user interface design.The ambit such as it and cognitive science, ergonomics, psychology has close contacting.
Human-computer interaction interface as one independently, important field of research receives the concern of each computer manufacturer of the world.And become the another competitive field of the computer industry nineties.From the evolution of computer technology, human-computer interaction interface technology has also guided the development of relevant software and hardware technology, is that future generation computer system obtains successful guarantee.The eighties comes, the software and hardware technology of computing machine achieves larger development, simultaneously, the user of computing machine has also expanded rapidly vast not specially trained domestic consumer to from computer elite, drastically increase the importance of user interface in system and software development thus, have stimulated the progress of human-computer interaction interface consumingly.The reciprocation of people-computing machine is realized by user interface.
But when carrying out man-machine interaction by human-computer interaction interface at present, for completing, specific computerese and the unnatural language of adopting, determines that task carries out message exchange more.
Adopting computerese to carry out mutual advantage is that computing machine itself is appreciated that the input information of user, therefore can not there is the problem of comprehension of information mistake.But, because computerese is a kind of unnatural language, the computer literacy needing user to grasp specialty just can carry out man-machine interaction, because this reducing the efficiency of man-machine interaction and adding the complexity of man-machine interaction, instant user grasps computerese, with computer interactive process, be the process that the computerese of computerese input-output is converted to natural language owing to there is natural language translation, therefore interactive efficiency neither be very high, still allows user facilitate not and experience imperfect place.
Natural language is the intrinsic propesties that the mankind distinguish other animals.The multiple intelligence of the mankind all has close relationship with natural language.The logical thinking of the mankind take natural language as form, and most knowledge of the mankind are also record with the form of natural language word and be handed down.Thus, it is also that of artificial intelligence is important, even core.
Communicating with computing machine with natural language, is that people are pursued for a long time.Because its existing obvious practical significance, also there is important theory significance: people can use computing machine with the language that oneself is accustomed to most simultaneously, and remove to learn the various computereses of not bery nature and custom without the need to taking much time again with energy; People also understand the language ability of the mankind and the mechanism of intelligence further by it.
Although natural language understanding gets along with at present in language model, corpus etc., will be the important of man-machine interaction.A kind of solution effectively utilizing natural language to realize man-machine interaction of current shortage.
Summary of the invention
The invention provides a kind of terminal and information interacting method thereof, improve the efficiency of man-machine interaction and reduce complexity.
The invention provides a kind of information interacting method, comprising:
Receive the information that user inputs with natural language form;
In the information of user's input, retrieve the keyword pre-set, described keyword is the word arranged according to the statement in statement library, stores the statement that many terminals can be understood in described statement library;
Determine statement the highest with result for retrieval matching degree in statement library, described result for retrieval comprises the appearance order of keyword and the keyword occurred in the information of user's input;
The processing mode corresponding according to statement the highest with result for retrieval matching degree in statement library processes.
Preferably, the information of described user input be user at terminal without any the information inputted when puing question to, then the keyword retrieved in the information of user's input is the word arranged according to all statements in statement library; Or
The information of the described user input information that to be user input for the enquirement of terminal, then the keyword retrieved in the information inputted user, for according to puing question to described the word arranged in corresponding statement in statement library.
Preferably, after determining statement the highest with result for retrieval matching degree in statement library, comprise further:
Statement the highest with result for retrieval matching degree in statement library is exported to point out user to confirm;
After determining that user confirms, then process according to the processing mode that statement the highest with result for retrieval matching degree in statement library is corresponding.
Preferably, described keyword comprises negative word, if retrieve negative word in the information of user's input, and determines the crucial contamination of described negative word and follow-up appearance, and time completely with certain statement matching in statement library, stopping is retrieved.
Preferably, the user's input information of described reception, is specially the information that user is inputted by following either type:
In keyboard entry method, touch-screen with the mode of soft keyboard input, in touch-screen with the mode of handwriting input, phonetic entry mode.
The embodiment of the present invention also provides a kind of terminal of information interaction, comprising:
Information receiving unit, for receiving the information that user inputs with natural language form;
Keyword retrieval unit, retrieves in the information that inputs user the keyword pre-set, and described keyword is the word arranged according to the statement in statement library, stores the statement that many terminals can be understood in described statement library;
Result determining unit, for determining statement the highest with result for retrieval matching degree in statement library, described result for retrieval comprises the appearance order of keyword and the keyword occurred in the information of user's input;
Processing unit, processes for the processing mode corresponding according to statement the highest with result for retrieval matching degree in statement library.
Preferably, the information of user's input that described information receiving unit receives be user at terminal without any the information inputted when puing question to, the keyword retrieved in the information that then keyword retrieval unit inputs user is the word arranged according to all statements in statement library; Or
The information of user's input that described information receiving unit the receives information that to be user input for the enquirement of terminal, the keyword retrieved in the information that then keyword retrieval unit inputs user, for according in statement library with described word of puing question to corresponding statement to arrange.
Preferably, after statement the highest with result for retrieval matching degree in result determining unit determination statement library, comprise further:
Statement the highest with result for retrieval matching degree in statement library is exported to point out user to confirm;
After described processing unit determines that user confirms, then process according to the processing mode that statement the highest with result for retrieval matching degree in statement library is corresponding.
Preferably, described keyword comprises negative word, if retrieve negative word in the information of user's input, and determines the crucial contamination of described negative word and follow-up appearance, and time completely with certain statement matching in statement library, stopping is retrieved.
Preferably, the user's input information that described information receiving unit receives, is specially the information that user is inputted by following either type:
In keyboard entry method, touch-screen with the mode of soft keyboard input, in touch-screen with the mode of handwriting input, phonetic entry mode.
Terminal provided by the invention and information interacting method thereof is utilized to have following beneficial effect: to carry out Logic judgment by matching way by the information extraction keyword that inputs with natural language user, thus terminal can understand the information of user's input, avoid the semantic conversion process that user uses computerese, thus improve the efficiency of man-machine interaction and reduce complexity.
Accompanying drawing explanation
Fig. 1 is information interacting method process flow diagram in the embodiment of the present invention;
Fig. 2 is the terminal structured flowchart of information interaction in the embodiment of the present invention.
Embodiment
Below in conjunction with drawings and Examples, terminal provided by the invention and information interacting method thereof are illustrated in greater detail.
The embodiment of the present invention provides a kind of information interacting method, as shown in Figure 1, comprising:
Step 101, receives the information that user inputs with natural language form;
The statement that the information that user inputs can be certain word or be made up of multiple word, the embodiment of the present invention is not construed as limiting for the form of the information that user inputs.
Step 102, retrieves the keyword pre-set in the information of user's input, and described keyword is the word arranged according to the statement in statement library, stores the statement that many terminals can be understood in described statement library;
Statement in statement library is similarly the form of natural language language, and the implementation that terminal terminal can understand these statements can be establish the mapping relations between these statements with corresponding computerese in advance.
Step 103, determines statement the highest with result for retrieval matching degree in statement library, and described result for retrieval comprises the appearance order of keyword and the keyword occurred in the information of user's input;
Particularly, when carrying out matching degree and determining, the order that the keyword retrieved occurs according to keyword can be combined, the result of combination is mated with statement in statement library, the statement mated completely if having, then determine that this statement is the statement that matching degree is the highest.If the statement do not mated completely, then determine that the keyword of which statement appearance is maximum and order that is keyword appearance is identical with the order retrieved, then determine that such statement is the statement that matching degree is the highest.
Step 104, the processing mode corresponding according to statement the highest with result for retrieval matching degree in statement library processes.
Terminal has corresponding processing mode to the statement in statement library, thus can process accordingly according to the input of user, realizes information interaction.
In the embodiment of the present invention, Logic judgment is carried out by the information extraction keyword that inputs with natural language user by matching way, thus terminal can understand the information of user's input, user's input information in reciprocal process-computer understanding information, avoid the semantic conversion process that user uses computerese, thus improve the efficiency of man-machine interaction and reduce complexity.
Preferably, terminal after completion processing, by result with the form output display of natural language to user, thus really to achieve with natural language be the man-machine interaction of form.
Preferably, after determining statement the highest with result for retrieval matching degree in statement library, comprise further:
Statement the highest with result for retrieval matching degree in statement library is exported to point out user to confirm;
After determining that user confirms, then process according to the processing mode that statement the highest with result for retrieval matching degree in statement library is corresponding.
Certainly, if find the statement mated completely also can not confirm.If user is unconfirmed for the statement exported, then computer understanding mistake is described, can not any process be carried out.
The user's input information of described reception, is specially the information that user is inputted by following either type:
In keyboard entry method, touch-screen with the mode of soft keyboard input, in touch-screen with the mode of handwriting input, phonetic entry mode.
Certainly, can also other the input mode being applied to terminal.
According in the preferred embodiment of the present invention, the information of described user input be user at terminal without any the information inputted when puing question to, then the keyword retrieved in the information of user's input is the word arranged according to all statements in statement library.
Which is preferably applied in the data search engine of encyclopaedia type, such as user inputs " computer blue screen what if? " store in the statement library of terminal " computer blue screen ", and the database purchase of terminal has the search engine answer that " computer blue screen " is corresponding, and keyword " computer ", " blue screen " are set, other search engine statements are also stored in the statement library of simultaneous computer terminal, and according to the keyword that these search engine statements are arranged.
The then statement that inputs for user of terminal, retrieve all key words, carrying out problem identificatioin by key word " computer ", " blue screen " is blue screen problem in computer problem, and " what if " is left in the basket as the auxiliary words of mood of a query class, judged by the method for search key, can be the understandable information of computing machine by the information classification of the various expression of user, the such as the name of the game such as " computing machine blue screen ", " computer why can blue screen " be all inquiry computer blue screen problem.
Needing the order considering that keyword occurs when retrieving, as user inputs the mainboard of computer, according to the appearance order of key word " computer ", " mainboard ", determining that retrieved information is the mainboard group in the large class of computer.
According in another preferred embodiment of the present invention, the information of the described user input information that to be user input for the enquirement of terminal, the then keyword retrieved in the information of user's input, for according in statement library with described word of puing question to corresponding statement to arrange.
Which is preferably applied to option formula man-machine communication, and namely for the particular problem that terminal provides, the several corresponding option answer statement of meeting in statement library, therefore the keyword of these option answer statements corresponding is also limited.
Preferably, described keyword comprises negative word, if retrieve negative word in the information of user's input, and determines the crucial contamination of described negative word and follow-up appearance, and time completely with certain statement matching in statement library, stopping is retrieved.
Provide concrete example below, such as terminal is putd question to user: you are fine recently, and user answers may have multiple situation, such as very well, well, bad, generally, can manage it etc., also may answer long, not so well, poorly, as general etc.Now can store the option answer statement " bad " to puing question in statement library, " good ", " generally ", by search " good ", " no ", " generally ", " OK ", key words such as " bad " judges which type of emotion user will express actually.
Here is one section of VB.NET example code
Dim?a?As?String
Dim?b?As?Long
Dim?c?As?Boolean
A=InputBox (" you are fine recently? ", " problem ") and ' output string " you are fine recently "
If Len (a)=0Then MsgBox (" user refuses to answer ") ' if the character string of user's input is 0, then exports " user refuses to answer "
B=InStr (a, " or not, CompareMethod.Text) ' if be not 0, search key " no "
Ifb>0Then c=True Else c=False ' retrieves " no ", and it is true for putting c, otherwise c is false
B=InStr (a, " good ", CompareMethod.Text) ' further search key " good "
If b>0Then If c Then MsgBox (" bad "): Exit Sub Else
MsgBox (" good "): Exit Sub ' is if retrieve " good ", and c is true, then export " bad ", and exit, and stops retrieval, if retrieve " good ", and c is false, then export " good ", and exit
B=InStr (a, " generally ", CompareMethod.Text) ' if do not retrieve " good ", further search key " generally "
Ifb>0Then If c Then MsgBox (" cannot differentiate or bad "): Exit Sub Else
MsgBox (" generally "): Exit Sub ' is if retrieve " generally ", and c is true, then export " cannot differentiate or bad " and exit, if retrieve " generally ", and c is false, then output " generally " exiting
B=InStr (a, " row ", CompareMethod.Text) ' if do not retrieve " generally ", search key " OK "
Ifb>0Then If c Then MsgBox (" bad "): Exit Sub Else
MsgBox (＂ general "): Exit Sub ' is if retrieve " row ", and c is true, then export " bad " and exit, if retrieve " row ", and c is false, then export " generally " and exit
B=InStr (a, " bad ", CompareMethod.Text) is not ' if retrieve " row ", search key " bad "
If b>0Then If c Then MsgBox (＂ general "): Exit Sub Else
MsgBox (" bad "): Exit Sub ' if retrieve " bad ", and c is true, then export " generally " and exit, if retrieve " bad ", and c is false, then export " bad " and exit
' if do not retrieve " bad ", search key " is tired of " b=InStr (a, " being tired of ", CompareMethod.Text)
Ifb>0Then Ifc Then MsgBox (" it is good or bad to judge "): Exit Sub Else
MsgBox (" bad or general "): Exit Sub ' is if retrieve " being tired of ", and c is true, then export " it is good or bad to judge " and exit, if retrieve " being tired of ", and c is false, then export " bad or general " and exit
B=InStr (a, " extremely ", CompareMethod.Text) ' if do not retrieve " bad ", search key " extremely "
Ifb>0Then MsgBox (＂ bad or general "): Exit Sub ' is if retrieve " extremely ", and c is false, then export " bad or general " and exit
B=InStr (a, " well ", CompareMethod.Text) ' if do not retrieve " extremely ", search key " well "
Ifb>0Then MsgBox (＂ good "): Exit Sub ' is if retrieve " well ", and c is false, then export " good " and exit
If c Then MsgBox (" bad ") Else MsgBox (" it is good or bad to judge ") ' if c is true and does not retrieve other key word, exports " it is good or bad to judge "
This section of code can judge the implication that user expresses in most cases
The embodiment of the present invention needs the noun in search problem, determine whether there is the word that negative word " no ", "No" etc. can cause semanteme to change, whether negative word occurrence number (exists multiple negative, be generally double denial, in natural language, substantially there will not be dual above negative statement).Corresponding statement can be determined by simple Logic judgment.
Corresponding first embodiment, when user arbitrarily inputs information, a large-scale database is needed to carry out gerund comparison, conclude synonym word, return the information of None-identified, determine the meaning expressed by user simultaneously, then perform relevant order by smaller database or return relevant information.
For the second embodiment, when carrying out man-machine communication's question and answer, then reference example 1 can carry out simple Logic judgment, remove the redundancy section in natural language, meanwhile, because redundancy section has a large amount of array modes, data volume will be caused too huge if all include database.
Method of the present invention can be used for the man-machine communication of any non-option formula simultaneously
The embodiment of the present invention also provides a kind of terminal of information interaction, as shown in Figure 2, comprising:
Information receiving unit 201, for receiving the information that user inputs with natural language form;
Keyword retrieval unit 202, retrieves in the information that inputs user the keyword pre-set, and described keyword is the word arranged according to the statement in statement library, stores the statement that many terminals can be understood in described statement library;
Result determining unit 203, for determining statement the highest with result for retrieval matching degree in statement library, described result for retrieval comprises the appearance order of keyword and the keyword occurred in the information of user's input;
Processing unit 204, processes for the processing mode corresponding according to statement the highest with result for retrieval matching degree in statement library.
Preferably, the information of user's input that described information receiving unit 201 receives be user at terminal without any the information inputted when puing question to, the keyword retrieved in the information that then keyword retrieval unit 202 inputs user is the word arranged according to all statements in statement library; Or
The information of user's input that described information receiving unit 201 the receives information that to be user input for the enquirement of terminal, the keyword retrieved in the information that then keyword retrieval unit 202 inputs user, for according in statement library with described word of puing question to corresponding statement to arrange.
Preferably, result determining unit 203 comprises after determining statement the highest with result for retrieval matching degree in statement library further:
Statement the highest with result for retrieval matching degree in statement library is exported to point out user to confirm;
After described processing unit 204 determines that user confirms, then process according to the processing mode that statement the highest with result for retrieval matching degree in statement library is corresponding.
Preferably, described keyword comprises negative word, if retrieve negative word in the information of user's input, and determines the crucial contamination of described negative word and follow-up appearance, and time completely with certain statement matching in statement library, stopping is retrieved.
Preferably, the user's input information that described information receiving unit receives, is specially the information that user is inputted by following either type:
In keyboard entry method, touch-screen with the mode of soft keyboard input, in touch-screen with the mode of handwriting input, phonetic entry mode.
The embodiment of the present invention is carried out reduced data for the extraction of the key message in data and can carry out simple Logic judgment simultaneously, improves the efficiency of man-machine interaction and reduces complexity.
Those skilled in the art should understand, embodiments of the invention can be provided as method, system or computer program.Therefore, the present invention can adopt the form of complete hardware embodiment, completely software implementation or the embodiment in conjunction with software and hardware aspect.And the present invention can adopt in one or more form wherein including the upper computer program implemented of computer-usable storage medium (including but not limited to magnetic disk memory and optical memory etc.) of computer usable program code.
The present invention describes with reference to according to the process flow diagram of the method for the embodiment of the present invention, equipment (system) and computer program and/or block scheme.Should understand can by the combination of the flow process in each flow process in computer program instructions realization flow figure and/or block scheme and/or square frame and process flow diagram and/or block scheme and/or square frame.These computer program instructions can being provided to the processor of multi-purpose computer, special purpose computer, Embedded Processor or other programmable data processing device to produce a machine, making the instruction performed by the processor of computing machine or other programmable data processing device produce device for realizing the function of specifying in process flow diagram flow process or multiple flow process and/or block scheme square frame or multiple square frame.
These computer program instructions also can be stored in can in the computer-readable memory that works in a specific way of vectoring computer or other programmable data processing device, the instruction making to be stored in this computer-readable memory produces the manufacture comprising command device, and this command device realizes the function of specifying in process flow diagram flow process or multiple flow process and/or block scheme square frame or multiple square frame.
These computer program instructions also can be loaded in computing machine or other programmable data processing device, make on computing machine or other programmable devices, to perform sequence of operations step to produce computer implemented process, thus the instruction performed on computing machine or other programmable devices is provided for the step realizing the function of specifying in process flow diagram flow process or multiple flow process and/or block scheme square frame or multiple square frame.
Obviously, those skilled in the art can carry out various change and modification to the present invention and not depart from the spirit and scope of the present invention.Like this, if these amendments of the present invention and modification belong within the scope of the claims in the present invention and equivalent technologies thereof, then the present invention is also intended to comprise these change and modification.
Claims (8)
1. an information interacting method, is characterized in that, comprising:
Receive the information that user inputs with natural language form;
In the information of user's input, retrieve the keyword pre-set, described keyword is the word arranged according to the statement in statement library, stores the statement that many terminals can be understood in described statement library;
Determine statement the highest with result for retrieval matching degree in statement library, described result for retrieval comprises the appearance order of keyword and the keyword occurred in the information of user's input;
The processing mode corresponding according to statement the highest with result for retrieval matching degree in statement library processes;
The information of the described user input information that to be user input for the enquirement of terminal, then the keyword retrieved in the information inputted user, for according in statement library with described word of puing question to corresponding statement to arrange.
2. the method for claim 1, is characterized in that, after determining statement the highest with result for retrieval matching degree in statement library, comprises further:
Statement the highest with result for retrieval matching degree in statement library is exported to point out user to confirm;
After determining that user confirms, then process according to the processing mode that statement the highest with result for retrieval matching degree in statement library is corresponding.
3. the method for claim 1, is characterized in that, described keyword comprises negative word, if retrieve negative word in the information of user's input, and determine the crucial contamination of described negative word and follow-up appearance, time completely with certain statement matching in statement library, stop retrieving.
4. the method for claim 1, is characterized in that, the user's input information of described reception, is specially the information that user is inputted by following either type:
In keyboard entry method, touch-screen with the mode of soft keyboard input, in touch-screen with the mode of handwriting input, phonetic entry mode.
5. a terminal for information interaction, is characterized in that, comprising:
Information receiving unit, for receiving the information that user inputs with natural language form;
Keyword retrieval unit, retrieves in the information that inputs user the keyword pre-set, and described keyword is the word arranged according to the statement in statement library, stores the statement that many terminals can be understood in described statement library;
Result determining unit, for determining statement the highest with result for retrieval matching degree in statement library, described result for retrieval comprises the appearance order of keyword and the keyword occurred in the information of user's input;
Processing unit, processes for the processing mode corresponding according to statement the highest with result for retrieval matching degree in statement library;
The information of user's input that described information receiving unit the receives information that to be user input for the enquirement of terminal, the keyword retrieved in the information that then keyword retrieval unit inputs user, for according in statement library with described word of puing question to corresponding statement to arrange.
6. terminal as claimed in claim 5, is characterized in that, after statement the highest with result for retrieval matching degree in result determining unit determination statement library, comprise further:
Statement the highest with result for retrieval matching degree in statement library is exported to point out user to confirm;
After described processing unit determines that user confirms, then process according to the processing mode that statement the highest with result for retrieval matching degree in statement library is corresponding.
7. terminal as claimed in claim 5, it is characterized in that, described keyword comprises negative word, if retrieve negative word in the information of user's input, and determine the crucial contamination of described negative word and follow-up appearance, time completely with certain statement matching in statement library, stop retrieving.
8. terminal as claimed in claim 5, is characterized in that, the user's input information that described information receiving unit receives is specially the information that user is inputted by following either type:
In keyboard entry method, touch-screen with the mode of soft keyboard input, in touch-screen with the mode of handwriting input, phonetic entry mode.
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| CN101178705A (en) * | 2007-12-13 | 2008-05-14 | 中国电信股份有限公司 | Free-running speech comprehend method and man-machine interactive intelligent system |
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| CN101799849A (en) * | 2010-03-17 | 2010-08-11 | 哈尔滨工业大学 | Method for realizing non-barrier automatic psychological consult by adopting computer |
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