CN102831157A - Semanteme recognition and search method and system - Google Patents
Semanteme recognition and search method and system Download PDFInfo
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- CN102831157A CN102831157A CN2012102299220A CN201210229922A CN102831157A CN 102831157 A CN102831157 A CN 102831157A CN 2012102299220 A CN2012102299220 A CN 2012102299220A CN 201210229922 A CN201210229922 A CN 201210229922A CN 102831157 A CN102831157 A CN 102831157A
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Abstract
The invention relates to a semanteme recognition and search method and system. The method comprises the following steps that a client sends a search keyword and user information to a semanteme library of a semanteme search system; in combination with at least one attribute in the user information, the semanteme library resolves the search keyword as a category keyword and then performs searching; when the semanteme library can not resolve the search keyword, the system sends the search keyword to a human customer service, and performs searching after the category keyword is resolved by a human; the client displays a feedback search result; and in the human customer service, a human stores the search keyword, the user information and the category keyword for this time into the semanteme library in an association manner. By adopting the semanteme recognition and search method and system provided by the invention, the semanteme of the search keyword input by a user can be accurately understood, and content about which the user is actually concerned can be obtained by the user through searching with fewest steps according to the semanteme; the pertinence is prominent, the network search efficiency is improved, and at the same time, the system also has a knowledge collection upgrading function.
Description
Technical field
The present invention relates to the method for web search, is the method and system that are used for the meaning of one's words identification search of network concretely.
Background technology
Along with the progress of network technology, electronic technology, the information content on the internet is more and more huger.Present Internet user searches for the search engine of being accustomed to very much in through the internet that obtained of the network information, and in the clauses and subclauses that search out, looks for and the relevant content of own true search purpose.
Early stage in internet development is that the websites collection directory of representative is very popular with the Yahoo.The websites collection catalogue is safeguarded by manual sorting, the outstanding website on the selected internet, and concise and to the point the description, and classification is placed under the different directories.During user inquiring, search through click from level to level and oneself to want the website looked for.Have the people to call search engine to this retrieval service website, but strictly speaking, it is not a search engine based on catalogue yet.Because the growth rate of internet information amount is too fast, to such an extent as to adopt mode not continue by manual sorting maintaining web split catalog.A new generation's search engine arises at the historic moment.On database maintenance, search engine is put the clauses and subclauses of being searched in the past in order and is gathered the formation database; Search engine initiatively grasps index information database is augmented, and further improves the coverage of search database.When the user initiated searching request, search engine is retrieved " keyword " and will be comprised keyword in database html link fed back to the user.Present various search engines are based on all that this technology sets up.
But the sort of search engine all can not carry out the understanding of " meaning of one's words " to " keyword " at present, more can not go to be the required content of user search according to " meaning of one's words ".The core of every kind of way of search all is based on the retrieval of literal expression in database of " keyword ".Engine feedback also just covers the particular webpage of " keyword " for user's html link.It is so unilateral that yet the implication of user search order is not merely the literal expression of " keyword ", its intension arranged and contain expectation.
For example, search " Beijing " speech just has following some possibilities:
The pupil searches for " Beijing ", possibly hope to understand Pekinese's history, humanity.To enrich one's knowledge;
In other places search " Beijing ", possibly be to map out a journey.What hope was known possibly be flight, weather, tour schedule etc.;
The staff searches for " Beijing ", possibly be to have worker's difference to go to.What hope was known possibly be the information such as eating, live, go on worker's difference ground.
Utilize existing search engine to search for so, the result who obtains be extensively, indistinction, tool is not targetedly.
Along with increasing of Internet user, user's search need is also complicated more.
Analysing in depth the potential demand of different user, dwindle the Search Results scope, improve search precision, is the new demand that search engine is proposed.
Summary of the invention
To above-mentioned problem, the invention provides a kind of method and system of meaning of one's words identification search, can accurately understand the meaning of one's words that the user imports clauses and subclauses, and few step searches the true content of paying close attention to of user for the user uses up according to the meaning of one's words.And system possesses the function of knowledge collection upgrading.
The method of meaning of one's words identification search of the present invention comprises:
Client receives searching key word, and searching key word and user profile are sent to the meaning of one's words storehouse of meaning of one's words search system;
Said meaning of one's words storehouse combines at least one attribute in the user profile, and searching key word is resolved to the classification keyword relevant with said attribute, and the classification keyword after will resolving through meaning of one's words search system sends in the search engine through the internet and searches for;
When meaning of one's words storehouse can not combine said attribute that searching key word is resolved; Meaning of one's words search system is sent to artificial customer service place with searching key word; Combine said attribute that the meaning of one's words of searching key word is resolved to relevant classification keyword by manual work, and the classification keyword after will resolving send in the search engine and search for through the internet;
Meaning of one's words search system feeds back to client with the result of search engine searches and shows;
Artificial customer service place is stored into this searching key word, user profile and classification keyword in the said meaning of one's words storehouse with interrelational form by manual work.
Searching key word to user's input carries out the analysis of the meaning of one's words through computer system earlier; When computer system can not be resolved keyword to this user's concrete implication; Computer system sends to artificial customer service place with user profile and searching key word, is resolved by manual work.When manual work is resolved; Can be the contact staff directly judges and understands according to user profile and searching key word; Also can be to judge, in the meaning of one's words storehouse that result who at last manual work is resolved and user profile deposit computer system in, it upgraded through exchanging with user speech; When making meaning of one's words storehouse run into similar user profile and searching key word more later on, can make the corresponding meaning of one's words voluntarily and resolve.Through this department of computer science artificial mode that combines of unifying, make user's true search need obtain maximized correct understanding, obviously improved the specific aim and the search efficiency of web search.
Optional; Described searching key word is a voice messaging; Behind the searching key word of client receiving speech information it is carried out PCM (pulse-code modulation) coding; And the information after will encoding to be sent to speech recognition engine converts be text formatting, with described text formatting information feedback to client, the meaning of one's words storehouse that the searching key word and the user profile of text formatting is sent to meaning of one's words search system by client.Phonetic entry is compared obvious faster property and convenient with the literal input, but need be that text formatting is so that subsequent calculations machine and artificial processing with the speech conversion of importing in client after the phonetic entry.
Preferably, after searching for through the search engine of internet automatically by meaning of one's words search system, Search Results meaning of one's words search system is screened according at least one attribute in the user profile, the Search Results after the screening is fed back to client.Result to search once screens once according to user profile again, can further improve the specific aim of search, and the mode of screening can be the same with the method for before meaning of one's words being resolved.
Similar a kind of optimal way; After through manual work searching key word being carried out the search engine searches of internet by artificial customer service place; Search Results is screened according at least one attribute in the user profile by said manual work again, the Search Results after the screening is fed back to client through meaning of one's words search system.
Concrete; The attribute of said user profile includes at least one in client ip, age of user, user's occupation, object time and the historical search classification; Can also combine more attribute with concrete environment according to the setting of system, make the understanding of the meaning of one's words more accurate.
Concrete, described client is the terminal device that can connect the internet through Web browser.
The present invention also is provided for the system of the meaning of one's words identification search of said method; Be through meaning of one's words storehouse two-way be connected of network by client with meaning of one's words search system; The output terminal of meaning of one's words search system connects the search engine of internet and the terminal of artificial customer service place, and the terminal of artificial customer service place also is connected to the search engine of internet.
In order to simplify user's input mode, optional a kind of mode is that client is also carried out two-way the connection with speech recognition engine, by speech recognition engine text-converted is carried out in phonetic entry.
Concrete, described client is the terminal device that can connect the internet through Web browser.
The method and system of meaning of one's words identification search of the present invention; Can accurately understand the meaning of one's words of user's inputted search keyword; And can few step searches the true content of paying close attention to of user for the user uses up according to the meaning of one's words; Have significant specific aim, improved the efficient of web search, simultaneity factor also possesses the function of knowledge collection upgrading.
Below in conjunction with the embodiment of accompanying drawing illustrated embodiment, foregoing of the present invention is remake further detailed description.But should this be interpreted as that the scope of the above-mentioned theme of the present invention only limits to following instance.Do not breaking away under the above-mentioned technological thought situation of the present invention, various replacements or change according to ordinary skill knowledge and customary means are made all should comprise within the scope of the invention.
Description of drawings
Fig. 1 is the process flow diagram of the method for meaning of one's words identification search of the present invention.
Embodiment
The system of meaning of one's words identification search of the present invention; By meaning of one's words storehouse two-way be connected of the client that possesses Web browser through network and meaning of one's words search system; Client is also carried out two-way the connection with speech recognition engine, by speech recognition engine text-converted is carried out in phonetic entry.The output terminal of meaning of one's words search system connects the search engine of internet and the terminal of artificial customer service place, and the terminal of artificial customer service place also is connected to the search engine of internet.
Method of searching for through the meaning of one's words identification of the present invention of said system as shown in Figure 1 comprises:
Client receives the searching key word of user speech input; It is carried out PCM (pulse-code modulation) coding; And the information after will encoding to be sent to speech recognition engine converts be text formatting; Again with described text formatting information feedback to client, the meaning of one's words storehouse that the searching key word and the user profile of text formatting is sent to meaning of one's words search system in the lump;
Comprised attributes such as client ip, age of user, user's occupation, object time and historical search classification in the user profile, also can combine more attribute with concrete environment according to the setting of system.Meaning of one's words storehouse combines at least one attribute in the user profile; Searching key word is resolved to the classification keyword relevant with said attribute; Like film, music, weather, dialogue etc., and the classification keyword after will resolving through meaning of one's words search system sends to through the internet and searches in the search engine;
When meaning of one's words storehouse can not combine said attribute that searching key word is resolved; Meaning of one's words search system is sent to artificial customer service place with searching key word; Combine said attribute that the meaning of one's words of searching key word is resolved to relevant classification keyword by manual work, and the classification keyword after will resolving send in the search engine and search for through the internet;
Automatically after searching for through the search engine of internet by meaning of one's words search system, Search Results meaning of one's words search system is screened according at least one attribute in the user profile, the Search Results after the screening is fed back to client.Result to search once screens once according to user profile again, can further improve the specific aim of search, and the mode of screening can be the same with the method for before meaning of one's words being resolved.Similarly; After through manual work searching key word being carried out the search engine searches of internet by artificial customer service place; Search Results is screened according at least one attribute in the user profile by said manual work again, the Search Results after the screening is fed back to client through meaning of one's words search system;
Meaning of one's words search system feeds back to client with the result of search engine searches and shows;
Artificial customer service place is stored into this searching key word, user profile and classification keyword in the said meaning of one's words storehouse with interrelational form by manual work; It is upgraded; When making meaning of one's words storehouse run into similar user profile and searching key word more later on, can make the corresponding meaning of one's words voluntarily and resolve.
When carrying out web search through the method for present embodiment, as: User IP=Sichuan, age=12, information such as daily record=normal search geography, history, humanity, science and education, user search " Beijing ", system feedback is information such as map, dynasty, famous person;
As: User IP=Sichuan, age=18, information such as time=August, user search " Beijing " possibly finish through manual work or systematic analysis user in college entrance examination, prepares tourism.Feedback information is a flight, hotel, information such as tourism route.
Through this department of computer science artificial mode that combines of unifying, make user's true search need obtain maximized correct understanding, obviously improved the specific aim and the search efficiency of web search.
Claims (9)
1. the meaning of one's words is discerned the method for search, it is characterized by to comprise:
Client receives searching key word, and searching key word and user profile are sent to the meaning of one's words storehouse of meaning of one's words search system;
Said meaning of one's words storehouse combines at least one attribute in the user profile, and searching key word is resolved to the classification keyword relevant with said attribute, and the classification keyword after will resolving through meaning of one's words search system sends in the search engine through the internet and searches for;
When meaning of one's words storehouse can not combine said attribute that searching key word is resolved; Meaning of one's words search system is sent to artificial customer service place with searching key word; Combine said attribute that the meaning of one's words of searching key word is resolved to relevant classification keyword by manual work, and the classification keyword after will resolving send in the search engine and search for through the internet;
Meaning of one's words search system feeds back to client with the result of search engine searches and shows;
Artificial customer service place is stored into this searching key word, user profile and classification keyword in the said meaning of one's words storehouse with interrelational form by manual work.
2. the method for meaning of one's words identification search as claimed in claim 1; It is characterized by: described searching key word is a voice messaging; Behind the searching key word of client receiving speech information it is carried out pcm encoder; And the information after will encoding to be sent to speech recognition engine converts be text formatting, with described text formatting information feedback to client, the meaning of one's words storehouse that the searching key word and the user profile of text formatting is sent to meaning of one's words search system by client.
3. the method for meaning of one's words identification search as claimed in claim 1; It is characterized by: after searching for through the search engine of internet automatically by meaning of one's words search system; Search Results meaning of one's words search system is screened according at least one attribute in the user profile, the Search Results after the screening is fed back to client.
4. the method for meaning of one's words identification search as claimed in claim 1; It is characterized by: after through manual work searching key word being carried out the search engine searches of internet by artificial customer service place; Search Results is screened according at least one attribute in the user profile by said manual work again, the Search Results after the screening is fed back to client through meaning of one's words search system.
5. like the method for the described meaning of one's words identification of one of claim 1 to 4 search, it is characterized by: the attribute of said user profile includes at least one in client ip, age of user, user's occupation, object time and the historical search classification.
6. like the method for the described meaning of one's words identification of one of claim 1 to 4 search, it is characterized by: described client is for connecting the terminal device of internet through Web browser.
7. the system that is used for the meaning of one's words identification search of the said method of claim 1; It is characterized by: client is through meaning of one's words storehouse two-way be connected of network with meaning of one's words search system; The output terminal of meaning of one's words search system connects the search engine of internet and the terminal of artificial customer service place, and the terminal of artificial customer service place also is connected to the search engine of internet.
8. the system of meaning of one's words identification search as claimed in claim 7, it is characterized by: client is also carried out two-way the connection with speech recognition engine.
9. like the system of claim 7 or 8 described meaning of one's words identification search, it is characterized by: described client is for connecting the terminal device of internet through Web browser.
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| CN104346160A (en) * | 2013-08-09 | 2015-02-11 | 联想(北京)有限公司 | Method for processing information and electronic equipment |
| CN105354285A (en) * | 2015-10-30 | 2016-02-24 | 百度在线网络技术（北京）有限公司 | Knowledge search method and apparatus embedded in search engine and search engine |
| CN106156262A (en) * | 2015-04-28 | 2016-11-23 | 天脉聚源（北京）科技有限公司 | A kind of search information processing method and system |
| CN106653013A (en) * | 2016-09-30 | 2017-05-10 | 北京奇虎科技有限公司 | Speech recognition method and device |
| CN106936689A (en) * | 2015-12-30 | 2017-07-07 | 航天信息软件技术有限公司 | Customer service method and apparatus based on instant messaging public number |
| CN107993650A (en) * | 2017-11-30 | 2018-05-04 | 百度在线网络技术（北京）有限公司 | Method and apparatus for generating information |
| CN110299136A (en) * | 2018-03-22 | 2019-10-01 | 上海擎感智能科技有限公司 | A kind of processing method and its system for speech recognition |
| CN110929023A (en) * | 2014-10-02 | 2020-03-27 | 谷歌有限责任公司 | Dynamic summary generator |
| CN111048085A (en) * | 2019-12-18 | 2020-04-21 | 佛山市顺德区美家智能科技管理服务有限公司 | Off-line voice control method, system and storage medium based on ZIGBEE wireless technology |
| CN112559575A (en) * | 2019-09-25 | 2021-03-26 | 阿里巴巴集团控股有限公司 | Search processing method, customer service information processing method and device |
| CN113096654A (en) * | 2021-03-26 | 2021-07-09 | 山西三友和智慧信息技术股份有限公司 | Computer voice recognition system based on big data |
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| CN104346160A (en) * | 2013-08-09 | 2015-02-11 | 联想(北京)有限公司 | Method for processing information and electronic equipment |
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| CN110929023B (en) * | 2014-10-02 | 2023-09-01 | 谷歌有限责任公司 | Dynamic summary generator |
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| CN110299136A (en) * | 2018-03-22 | 2019-10-01 | 上海擎感智能科技有限公司 | A kind of processing method and its system for speech recognition |
| CN112559575A (en) * | 2019-09-25 | 2021-03-26 | 阿里巴巴集团控股有限公司 | Search processing method, customer service information processing method and device |
| CN111048085A (en) * | 2019-12-18 | 2020-04-21 | 佛山市顺德区美家智能科技管理服务有限公司 | Off-line voice control method, system and storage medium based on ZIGBEE wireless technology |
| CN113096654A (en) * | 2021-03-26 | 2021-07-09 | 山西三友和智慧信息技术股份有限公司 | Computer voice recognition system based on big data |
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Application publication date: 20121219 |