CN102740160A - Method and apparatus for recording failures of television software - Google Patents
Method and apparatus for recording failures of television software Download PDFInfo
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- CN102740160A CN102740160A CN2011100805806A CN201110080580A CN102740160A CN 102740160 A CN102740160 A CN 102740160A CN 2011100805806 A CN2011100805806 A CN 2011100805806A CN 201110080580 A CN201110080580 A CN 201110080580A CN 102740160 A CN102740160 A CN 102740160A
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Abstract
The invention discloses a method and an apparatus for recording failures of television software The method comprises: receiving a failure message sent when a scheduled failure occurs in a running process of the software; recording the failure message in a preset memory block of television storage. The method and the apparatus enable the initiative recording of failure messages in the running process of the television software, so that the efficiency of problem solving is improved.
Description
Technical field
The present invention relates to appliance field, in particular to a kind of failure logging method and device of TV set software.
Background technology
The increase of television set network function makes the complexity of TV set software increase, thereby has increased the fault generation probability of TV set software.Fault message is very important for the solution of TV set software problem, if the problem that proposes for the user can not provide corresponding fault message simultaneously, then need spend the plenty of time carries out problem and reappear.
At present, the software of television set is based on the embedded software of operating system mostly, and in the software debugging process, being employed in usually increases type information in the code, utilizes serial ports or USB mouth to check that the mode of type information obtains the relevant information in the running software.But in user's use; Be not easy to check in this way the fault message of the current generation of TV set software; And, adopt this mode can not obtain the fault message in the TV set software running in real time, reduced the operating efficiency of dealing with problems.
In above-mentioned prior art; Can only be through in code, increasing type information in the software debugging process; The mode of utilizing serial ports or USB mouth to check is obtained the fault message of TV set software; Thereby cause obtaining the fault message in the TV set software running in real time, the problem that the operating efficiency of dealing with problems is lower does not propose effective solution at present as yet.
Summary of the invention
Main purpose of the present invention is to provide a kind of failure logging method and device of TV set software, to solve the lower problem of the operating efficiency of dealing with problems of prior art.
To achieve these goals, according to an aspect of the present invention, a kind of failure logging method of TV set software is provided.
Failure logging method according to TV set software of the present invention comprises: receive the fault message that sends when predetermined event of failure takes place in running TV set software; Said fault message is recorded in the preset memory block of memory of television set.
To achieve these goals, according to another aspect of the present invention, a kind of failure recording device of TV set software is provided, has been arranged in television set.
Failure recording device according to TV set software of the present invention comprises: receiver module is used for receiving the fault message that TV set software sends when predetermined event of failure takes place running; Logging modle is used for said fault message is recorded in the preset memory block of the memory of television set.
Through the present invention; In the running of TV set software; When predetermined event of failure takes place when, receive the fault message that TV set software sends, this fault message is stored in the predetermined memory area of the memory of television set; Thereby can, obtain TV set software corresponding fault message when breaking down incident; When dealing with problems, do not need spended time to carry out fault recurrence, thereby solved the lower problem of operating efficiency of dealing with problems in the prior art, and then improved the operating efficiency and the user experience of dealing with problems.
Description of drawings
Accompanying drawing described herein is used to provide further understanding of the present invention, constitutes the application's a part, and illustrative examples of the present invention and explanation thereof are used to explain the present invention, do not constitute improper qualification of the present invention.In the accompanying drawings:
Fig. 1 is the flow chart according to the failure logging method of the TV set software of the embodiment of the invention;
Fig. 2 is the operational flow diagram of function F unction_A in the embodiment of the invention one;
Fig. 3 is the flow chart of fault message active feedback in the embodiment of the invention two;
Fig. 4 is the operational flow diagram of TV set software in the embodiment of the invention three;
Fig. 5 is the structural representation according to the failure recording device of the TV set software of the embodiment of the invention;
Fig. 6 is the structural representation of the failure recording device of TV set software according to the preferred embodiment of the invention;
Fig. 7 be the failure recording device of the TV set software of another preferred embodiment according to the present invention structural representation and
Fig. 8 is the structural representation of the failure recording device of the TV set software of another preferred embodiment according to the present invention.
Embodiment
Need to prove that under the situation of not conflicting, embodiment and the characteristic among the embodiment among the application can make up each other.Below with reference to accompanying drawing and combine embodiment to specify the present invention.
The embodiment of the invention provides a kind of failure logging method of TV set software.Fig. 1 is the flow chart according to the failure logging method of the TV set software of the embodiment of the invention.As shown in Figure 1, this method mainly may further comprise the steps:
Step S102 receives the fault message that sends when predetermined event of failure takes place TV set software in running;
For example; In the setting up procedure of TV set software; Can preestablish event of failure, and set flag bit, increase fault-tolerant control in the time of Code Design for each event of failure; For example, can memory source application, key parameter setting and initialization such as be provided with at operation failure is event of failure.
In a preferred implementation of the embodiment of the invention; Can realize failure logging through increasing function F unction_A; For example, when the design of TV set software, can design when operation failure such as carry out that memory source application, key parameter setting and initialization are provided with; Increase is to calling function F unction_A, and the function name and the fault type that will call Function_A simultaneously pass to function F unction_A as parameter.Then in the running of TV set software, when above-mentioned preset event of failure took place, TV set software call function Function_A sent to function F unction_A with the fault message of the event of failure of current generation.
Step S104 is recorded in said fault message in the preset memory block of memory of television set.
In a preferred implementation of the embodiment of the invention; Can in the memory of television set, mark off the memory block of failure logging in advance; And the data memory format of regulation failure logging; When above-mentioned predetermined event of failure took place for TV set software operation, the fault message that TV set software is sent was stored in this memory block.
For example, if function F unction_A carries out failure logging, then when TV set software call function Function_A sent the fault message of current event of failure to function F unction_A, function F unction_A carried out taxonomic revision and preservation to fault message.
In a preferred implementation of the embodiment of the invention, in the operating system of multi-process, function F unction_A is operation always in the TV set software running.Fault message can adopt the form of tabulation to store; When function F unction_A moves first; Can create a tabulation in the memory block and be used to preserve fault message; When receiving the fault message of TV set software transmission, function F unction_A is kept at fault message in this tabulation.
In a preferred implementation of the embodiment of the invention, for the ease of event of failure is positioned, above-mentioned fault message can include but not limited to: the fault type of event of failure, failure cause and occurrence positions.
Wherein, failure cause can be set at form as shown in table 1 as required: Memory Allocation failure, initialization failure, parameter are provided with mistake or the like.In the TV set software design process; When carrying out fault-tolerant processing, need increase processing to fault message; For example, when carrying out the internal memory application, can detect whether can obtain enough memory headrooms, will fault message be labeled as the Memory Allocation failure if application is failed.In embodiments of the present invention, the setting of fault message need be confirmed in the design process of whole TV set software.
The data format of table 1. failure cause
| The Memory Allocation failure |
| The initialization failure |
| Parameter is provided with mistake |
| …… |
In another preferred implementation of the embodiment of the invention; For fear of repeated storage, behind the above-mentioned fault message that receives the TV set software transmission, can put in order according to the fault message that receives; According to fault type fault message is classified; And judge whether stored the fault message identical in the above-mentioned memory block with this fault type, not storage then is kept at the fault message that receives in the memory block according to preset data format in this way.
For example; If fault message is kept in the tabulation; Then when receiving the fault message of TV set software transmission; Can adopt the mode failure judgement of tabling look-up whether to exist,, fault type, the information such as position, failure cause that produce generated recorded and stored in tabulation according to fixing data format if fault does not exist.
Certainly; In another preferred embodiment of the embodiment of the invention; When in the memory block, having stored the identical fault message of fault type with current fault message, also can store this fault message once more, perhaps; Also can increase a parameter that is used to write down the number of times that every kind of fault type occurs; Thereby make attendant or software design personnel can know the probability that every kind of fault type occurs, and then safeguard, and TV set software is improved to the higher fault type of the frequency of occurrences.
In a preferred implementation of the embodiment of the invention; For the ease of dealing with problems; The type that in above-mentioned memory block, can also further store the television set of the current operation of TV set software identifies the software version number of (for example, the type designation of television set or code etc.) and TV set software.
For example, if above-mentioned fault message adopts the form record of tabulation, then can be with the type sign of television set and software version number field as every record.
In another preferred implementation of the embodiment of the invention; The order of severity for the ease of the identification fault; In the TV set software design process; The fault level of various fault types can be set, and when event of failure takes place, the fault level of this event of failure part as fault message is transmitted.
For example; If adopt function F unction_A record trouble information; Then can when calling Function_A, send fault level to function F unction_A as one of them parameter; Function F unction_A carries out record with fault level as one of them field when record trouble information.
For example, if adopt the list records fault message, then the data format of failure logging can adopt data format as shown in table 2.
The data format of table 2. failure logging
| Type designation |
| Software version number |
| Failure cause |
| Abort situation |
| Fault level |
| …… |
After having write down fault message, can the fault message of record be fed back.In embodiments of the present invention, can adopt active feedback and passive feedback dual mode to feed back.For example, can be when satisfying preset feedback condition, initiatively the fault message with record feeds back to server, perhaps, also can pass through serial ports or USB mouth, read failure information from the memory block of failure logging by after-sale service personnel or designer.
Wherein, For the active feedback mode; Can set the feedback condition of active feedback according to actual needs; The fault message of active feedback record when satisfying feedback condition, thus make attendant or designer can obtain the fault message of record timely, thus can in time get rid of the fault of TV set software.For example; In a preferred implementation of the embodiment of the invention; Can set when the fault level in the fault message that obtains is higher than the fault level of equipment; Trigger process of feedback, foundation is connected with the network of server, and the not fault message of storing in the memory block with failure logging of feedback feeds back to server.
Perhaps; In another preferred implementation of the embodiment of the invention; Also can set when the quantity of the not fault message of storing in the memory block of failure logging of feedback surpasses threshold value; Trigger process of feedback, foundation is connected with the network of server, and the not fault message of storing in the memory block with failure logging of feedback feeds back to server.
Perhaps; In another preferred implementation of the embodiment of the invention, also can the setting cycle feedback mechanism, periodically feed back fault message; When the cycle arrives; Trigger process of feedback, foundation is connected with the network of server, and the not fault message of storing in the memory block with failure logging of feedback feeds back to server.
Perhaps; If write down every kind of number of times that fault type takes place, in the time of also can surpassing threshold value, trigger active feedback at the number of times that certain fault type takes place; Thereby make that maintenance service personnel or designer can be under the frequent situation about taking place of certain fault type; In time obtain relevant information, in time get rid of the fault of TV set software, improve user experience.
Perhaps, in a preferred implementation of the embodiment of the invention, also can set the feedback mechanism of combination, with in above-mentioned three kinds of feedback mechanisms in twos or the three make up.For example; Can be set in can set when store in the memory block of failure logging the quantity of the fault message of feedback does not surpass threshold value the time or the fault message that obtains in fault level when being higher than the fault level of equipment; Trigger process of feedback; Foundation is connected with the network of server, and the not fault message of storing in the memory block with failure logging of feedback feeds back to server.
In a preferred implementation of the embodiment of the invention; For fear of the fault message that repeatedly repeats feedback record; After fault message feeds back successfully; The feedback marks of the corresponding fault message of storing in the memory block with failure logging is revised as to be fed back, thereby has avoided the identical fault message of server repeated storage and the problem of wasting the memory space of server.
Perhaps, in another preferred implementation of the embodiment of the invention,, after feeding back successfully, also can delete the corresponding fault message of storing in the memory block of failure logging in order to save the memory space of television set.
Equally, for passive feedback, after the fault message that also can in through serial ports or the memory block of USB mouth with failure logging, store transfers to external device (ED), delete the fault message of storing in this memory block.
The failure logging method of the above-mentioned TV set software that provides through the embodiment of the invention, can be in the running of TV set software record trouble information automatically, carry out problem and reappear the time that is spent thereby saved, improved the operating efficiency of dealing with problems.
Be example with call function Function_A below, the failure logging method of the above-mentioned TV set software that the embodiment of the invention is provided describes.
Embodiment one
Present embodiment once operates to example with function F unction_A's; Function F unction_A operational process is described; Fig. 2 is the operational flow diagram of function F unction_A in the present embodiment, and is as shown in Figure 2, and the software control of function F unction_A mainly may further comprise the steps:
Step 201, function F unction_A brings into operation, and whether the failure judgement record sheet is created, if then execution in step 203, otherwise, execution in step 202;
Step 202 is created the failure logging tabulation in the preset memory block of the memory of television set;
Step 203 is waited for receiving fault message, receiving under the situation of fault message, changes step 204 over to;
Step 204 is classified fault message according to fault type, and inquiry failure logging table;
Whether step 205, failure judgement record exist in the failure logging table, if, process ends then, otherwise, execution in step 206;
Step 206 generates failure logging according to receiving fault message;
Step 207 stores the record that generates into the failure logging table.
Need to prove that needing present embodiment is that example describes with the failure logging table, but is not limited to this, in practical application, also can adopt other form that fault message is stored.
Embodiment two
Present embodiment is that example describes with the fault message active feedback, and Fig. 3 is the flow chart of fault message active feedback in the present embodiment, and is as shown in Figure 3, and present embodiment carries out active feedback and mainly may further comprise the steps:
Step 301, after receiving the fault message that TV set software sends, it is pre-conditioned to judge whether fault level in this fault message satisfies, for example; Whether be higher than preset fault level, if then execution in step 302; Otherwise, do not carry out the feedback of fault message, process ends;
Step 302, foundation is connected with the network of server;
Step 303 judges that network connects whether success, if then execution in step 304, otherwise, do not carry out the feedback of fault message, process ends;
Step 304 is searched the not record of feedback in the failure logging tabulation;
Step 305 will be searched to record and fed back to server;
Step 306 judges whether feedback is successful, if then execution in step 307, otherwise, process ends;
Step 307 is revised the feedback marks of the above-mentioned failure logging that has fed back that writes down in the memory block, its feedback marks is revised as feeds back.
For example, a flag bit can be set in the failure logging table, be used to indicate failure logging whether to feed back; For example, if this flag bit value is 1, then indicate corresponding failure logging to feed back; If this flag bit value is 0, then indicate corresponding failure logging not feed back.
Embodiment three
The example that operates to TV set software in the present embodiment describes, and Fig. 4 is the operational flow diagram of TV set software in the present embodiment, and is as shown in Figure 4, and in the present embodiment, the operation of TV set software mainly may further comprise the steps:
Step 401, TV set software brings into operation;
Preset event of failure takes place in step 402, for example, when carrying out the internal memory application, does not have to obtain enough memory headrooms i.e. Memory Allocation failure;
Step 403, TV set software call function Function_A;
Step 405 satisfies the active feedback condition, starts active feedback mechanism, sets up network with server and is connected, to the fault message of server feedback record.
In the present embodiment; In a single day software fault takes place in TV software system normal course of operation; Call function Function_A reason, position that fault message is produced classified, write down and be saved in specified memory at once; Software systems start the active feedback mode and detect network connection state automatically when the grade of failure cause is higher than the grade of setting, if network connects normally then fault message is fed back to server, otherwise finish the failure logging control flow.In the present embodiment; The memory block that is used for the storage failure record can be set when software design in advance, for example, in the EEPROM of 32KB, can reserve 8KB and be used for depositing failure logging; If one failure logging takies 4Byte; Then can deposit 2000 records, but when the quantity of record exceeds the maximum quantity of stored record, can cover record the earliest, this method can guarantee to deposit all the time among the EEPROM many nearest failure loggings of television set.
The embodiment of the invention provides a kind of failure recording device of TV set software, and this device is arranged in television set, the failure logging method of the above-mentioned TV set software that this device can be used to realize that the embodiment of the invention provides.Fig. 5 is the structural representation according to the failure recording device of the TV set software of the embodiment of the invention.
As shown in Figure 5, this device mainly comprises: receiver module 10 and logging modle 20.
Wherein, receiver module 10 is used for receiving the fault message that TV set software sends when predetermined event of failure takes place running; Logging modle 20 is used for said fault message is recorded in the preset memory block of the memory of television set.
In a preferred implementation of the embodiment of the invention, for the ease of event of failure is positioned, fault message can include but not limited to: the fault type of event of failure, failure cause and generation position.
For fear of repeated storage; In a preferred implementation of the embodiment of the invention; As shown in Figure 6, this device can also comprise: first judge module 30 is used for judging whether preset memory block stores the identical fault message of fault type in the fault message that receives with receiver module 10; If no, trigger recording module 20 then.
In a preferred implementation of the embodiment of the invention; For the ease of dealing with problems; The type that in above-mentioned memory block, can also further store the television set of the current operation of TV set software identifies the software version number of (for example, the type designation of television set or code etc.) and TV set software.
In another preferred implementation of the embodiment of the invention, for the ease of the order of severity of identification fault, fault message can also comprise: the fault level of event of failure.
After logging modle 20 has write down fault message, can the fault message of logging modle 20 records be fed back.In embodiments of the present invention, can adopt active feedback and passive feedback dual mode to feed back.For example, can be when satisfying preset feedback condition, initiatively the fault message with record feeds back to server, perhaps, also can pass through serial ports or USB mouth, read failure information from the memory block of failure logging by after-sale service personnel or designer.
In a preferred implementation of the embodiment of the invention, as shown in Figure 7, this device can also comprise: second judge module 40 is used to judge whether to satisfy preset feedback condition, if then trigger and set up module 50; Set up module 50, be used to set up with the network of server and be connected; Feedback module 60 is used for the not fault message of feedback that store preset memory block is fed back to said server.Wherein, above-mentioned feedback condition include but not limited to following one of at least: the quantity that the fault level in the fault message of logging modle 20 current records is higher than preset fault level, the current not fault message of feedback surpasses predetermined threshold value etc.
In another preferred implementation of the embodiment of the invention, as shown in Figure 8, this device can also comprise: transport module 70, be used for through serial ports or USB mouth connected storage, and the fault message of storing in the preset memory block is transferred to external device (ED).
The said apparatus that the embodiment of the invention provides can carry out the record of fault message according to the method described above, and has identical technique effect, specifically repeats no more.
The said apparatus that provides through the embodiment of the invention, in the time of can in the TV set software running, breaking down, record trouble information initiatively, thus saved the time that problem is reappeared, improved the operating efficiency of dealing with problems.
From above embodiment describes, can find out, in this bright embodiment; In the running of TV set software; When predetermined event of failure takes place when, receive the fault message that TV set software sends, this fault message is stored in the predetermined memory area of the memory of television set; Thereby can, obtain TV set software corresponding fault message when breaking down incident; When dealing with problems, do not need spended time to carry out fault recurrence, thereby solved the lower problem of operating efficiency of dealing with problems in the prior art, and then improved the operating efficiency and the user experience of dealing with problems.
Obviously, it is apparent to those skilled in the art that above-mentioned each module of the present invention or each step can realize with the general calculation device; They can concentrate on the single calculation element; Perhaps be distributed on the network that a plurality of calculation element forms, alternatively, they can be realized with the executable program code of calculation element; Thereby; Can they be stored in the storage device and carry out, perhaps they are made into a plurality of integrated circuit modules respectively, perhaps a plurality of modules in them or step are made into the single integrated circuit module and realize by calculation element.Like this, the present invention is not restricted to any specific hardware and software combination.
The above is merely the preferred embodiments of the present invention, is not limited to the present invention, and for a person skilled in the art, the present invention can have various changes and variation.All within spirit of the present invention and principle, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1. the failure logging method of a TV set software is characterized in that, comprising:
Receive the fault message that sends when predetermined event of failure takes place TV set software in running;
Said fault message is recorded in the preset memory block of memory of television set.
2. method according to claim 1 is characterized in that, said fault message comprises: the fault type of said event of failure, failure cause and generation position.
3. method according to claim 2 is characterized in that, comprises in the preset memory block of the said memory that said fault message is recorded in television set:
According to the fault type in the said fault message; Said fault message is classified; Judge whether preserve the fault message corresponding in the said preset memory block,, then said fault message is kept in the said preset memory block if do not have with said fault type.
4. according to each described method in the claim 1 to 3, it is characterized in that said fault message also comprises: the fault level of said event of failure; After said fault message being documented in the said preset memory block, said method also comprises:
Judge whether to satisfy preset feedback condition; If; Then set up and be connected with the network of server; The not fault message of storing in the said preset memory block of feedback is fed back to said server, and wherein, said feedback condition comprises: the fault level in the current said fault message that receives is higher than preset fault level.
5. according to each described method in the claim 1 to 3, it is characterized in that after said fault message being documented in the said preset memory block, said method also comprises:
Connect said memory through serial ports or USB mouth, the said fault message of storing in the said preset memory block is transferred to external device (ED).
6. according to each described method in the claim 1 to 3, it is characterized in that when said fault message being recorded in said preset memory block, said method also comprises: write down the type sign of said television set and the version number of said TV set software.
7. the failure recording device of a TV set software is arranged in television set, it is characterized in that, said device comprises:
Receiver module is used for receiving the fault message that TV set software sends when predetermined event of failure takes place running;
Logging modle is used for said fault message is recorded in the preset memory block of the memory of television set.
8. device according to claim 7 is characterized in that, said fault message comprises: the fault level of said event of failure; Said device also comprises:
Second judge module is used to judge whether to satisfy preset feedback condition, if, then trigger and set up module, wherein, said feedback condition comprises: the fault level of stating in the fault message of the current reception of said receiver module is higher than preset fault level;
The said module of setting up is used to set up with the network of server and is connected;
Feedback module is used for the not fault message of feedback that store said preset memory block is fed back to said server.
9. device according to claim 7 is characterized in that, said device also comprises:
Transport module is used for connecting said memory through serial ports or USB mouth, and the said fault message of storing in the said preset memory block is transferred to external device (ED).
10. according to each described device in the claim 7 to 9, it is characterized in that said fault message comprises: the fault type of said event of failure, failure cause and generation position; Said device also comprises:
First judge module is used for judging whether preset memory block stores the identical fault message of fault type in the said fault message that receives with said receiver module, if do not have, then triggers said logging modle.
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