CN102547598A - Call center, searching method of target spot of call center and target spot searching system - Google Patents
Call center, searching method of target spot of call center and target spot searching system Download PDFInfo
- Publication number
- CN102547598A CN102547598A CN2010105913732A CN201010591373A CN102547598A CN 102547598 A CN102547598 A CN 102547598A CN 2010105913732 A CN2010105913732 A CN 2010105913732A CN 201010591373 A CN201010591373 A CN 201010591373A CN 102547598 A CN102547598 A CN 102547598A
- Authority
- CN
- China
- Prior art keywords
- impact point
- longitude
- latitude
- search
- call center
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Landscapes
- Navigation (AREA)
Abstract
The invention provides a searching method of a target spot of a call center, which includes: determining a target spot name and a searching center, searching longitude and latitude of the target spot, correcting the longitude and latitude information of the target spot according to the reference longitude and latitude information to obtain the corrected longitude and latitude information of the target spot, and sorting the information to obtain the position information of the target spot. The invention further provides the call center, which comprises a determining unit, a searching unit, a first acquisition unit, a second acquisition unit and a transmission unit, and the units are in mutual match to implement the searching method of the target spot of the call center. The invention further provides a target spot searching system, which comprises the call center and implements the searching method. Accuracy of the call center in searching of the target longitude and latitude information is improved, error between theoretical geographical position information and actual geographical position information is reduced, information amount of searching results is expanded, and better services can be provided for users.
Description
Technical field
The present invention relates to the data communication field of call center, the searching method of especially a kind of call center and impact point thereof, the search system of impact point.
Background technology
People to automotive performance require increasingly high.Safe, comfortable, environmental protection, service have become the theme of automotive development.Along with radio communication and Internet networks development, automobile is communicated by letter with the call center as a mobile carrier and is become a reality technically.Simultaneously, the development of GPS (GPS) technology makes user vehicle directly understand road information onboard or through the call center, obtains navigation Service.
Along with progress, the development of science and technology in city, user vehicle is often inquired about the positional information of destinations such as traffic information, hotel, food and drink through the call center.The method of the start immediate positioning navigation of the patent No. is 200710023313.9 Patent publish a kind of guider; Comprise: CPU element reads the INS locating information and combines said initial position message to calculate the longitude and latitude of current location, and the map datum in the database carries out road matching according to the map then.Above-mentioned patent has solved through guider and from map data base, has obtained map datum and associated user current location, the problem of calculated route.
After the call center obtains the services request of user side; Obtain corresponding positional information according to request content inquiry map, yet all there is side-play amount in the map (for example map of China and satellite mapping) of inquiry with actual geographical position usually; Therefore inquire about the destination information that obtains and be generally theoretical geographical position; There is deviant with actual geographical position,, might causes misleading to the user if this destination information is directly returned to user side.Therefore how through call center's inquiring position information the time, improve the precision of positional information, become one of present call center problem demanding prompt solution.
Summary of the invention
The problem that the present invention solves is the error that reduces between theoretical geographical position and the actual geographical position, improves the precision of the positional information of call center's ferret out point, and enlarges the amount of information of Search Results.
For addressing the above problem, the invention provides a kind of searching method of impact point of call center, comprise the steps:
Confirm impact point title and search center;
With said search center is the center, in preset range, searches for map, obtains the longitude and latitude of said impact point;
With the longitude and latitude of the said impact point of longitude and latitude reference information correction, obtain the correction longitude and latitude of said impact point, said longitude and latitude reference information is the longitude and latitude deviant of said map with respect to reference map;
Based on the correction longitude and latitude of said impact point, obtain the positional information of said impact point.
Optional, said impact point title is imported by the request end, perhaps confirms based on the input of request end and the request end information that prestores.
Optional, said search center is imported by the request end, perhaps confirms based on the current location of request end.
Optional, the described request end is a mobile device user.
Optional, comprise that also the positional information with said impact point is sent to the described request end.
Optional, said map is stored in local map data base or network map database.
Optional, said preset range is that the center of circle is said search center, radius is the border circular areas of predetermined radii.
Optional, the positional information of said impact point comprises the position of said impact point and/or the position relation of impact point and search center.
For solving the problems of the technologies described above, the present invention also provides a kind of call center, comprising:
Confirm the unit, be used for confirming impact point title and search center;
Search unit, being used for said search center is the center, in preset range, searches for map, obtains the longitude and latitude of said impact point;
First acquiring unit is used to obtain the correction longitude and latitude of said impact point, and the correction longitude and latitude of said impact point obtains with the longitude and latitude of the said impact point of longitude and latitude reference information correction, the longitude and latitude deviant that said longitude and latitude reference information is said map;
Second acquisition unit is used for the correction longitude and latitude based on said impact point, obtains the positional information of said impact point.
Optional, said impact point title is imported by the request end, perhaps confirms based on the input of request end and the request end information that prestores.
Optional, said search center is imported by the request end, perhaps confirms based on the current location of request end.
Optional, also comprise transmitting element, be used for the positional information of said impact point is sent to the described request end.
Optional, said map is stored in local map data base or network map database.
Optional, said preset range is that the center of circle is said search center, radius is the border circular areas of predetermined radii.
Optional, the positional information of said impact point comprises the position of said impact point and/or the position relation of impact point and search center.
For solving the problems of the technologies described above, the present invention also provides a kind of search system of impact point, comprising:
Searching request is sent to the call center in the request end, and said searching request comprises impact point information and search center, and receives the positional information of the impact point that sends said call center;
The call center receives the searching request of described request end, and obtains the positional information of said impact point and be sent to the described request end based on said searching request, and said call center is a kind of in the above-mentioned said call center.
Optional, realize said longitude and latitude by said first acquiring unit with the said impact point of longitude and latitude reference information correction.
Optional, also comprise the verification server, realize longitude and latitude by said verification server, and the correction longitude and latitude of said impact point is sent to said first acquiring unit with the said impact point of longitude and latitude reference information correction.
Optional, the described request end is a mobile device user.
Because theoretical geographical location information and actual geographical location information there are differences, during through call center's ferret out dot information,, might cause misleading to the user if the theoretical geographical location information that the call center directly will inquire about feeds back to the user.The invention provides the searching method of a kind of call center and impact point thereof, confirm impact point title and search center, ferret out point longitude and latitude in preset range, and according to the longitude and latitude reference information target latitude and longitude information that search obtains is revised.Comprise definite unit in the call center provided by the invention; Search unit, first acquiring unit and second acquisition unit, wherein said definite unit is in order to confirm impact point title and search center; Said search unit is in order to search or send search signal; Said first acquiring unit is in order to obtaining impact point correction longitude and latitude, and said second acquisition unit is in order to obtaining the final objective dot information, the cooperatively interact searching method of the impact point of realizing the call center of each device.The method realizes through above-mentioned call center, has improved the precision of call center to the search of target latitude and longitude information, has reduced the error between theoretical geographical location information and the actual geographical location information, for the user provides better service.
Impact point and search center can directly be imported accurately information by the user and confirm, also can be confirmed by the user profile that fuzzy information combines to prestore, and to the user convenience are provided, and have reduced the burden of user's input information; The user can send searching request through mobile device, and the call center feeds back to subscriber equipment with Search Results, makes things convenient for the user to check Search Results; In order to enlarge the hunting zone, not only can be from local map data bank query, can also be by the map datum resource of the Internet.
In addition; Predetermined hunting zone generally is to be the center of circle with the search center, and predetermined radii is the border circular areas of radius, and the positional information of impact point can be the position of impact point; It also can be the position relation of impact point and search center; The scope area that this not only provides suitable impact point to exist to the user make things convenient for the user to go to impact point, and the user can be according to the demand planning course of oneself.
The present invention also provides a kind of search system of impact point, comprises above-mentioned call center, and can connect other auxiliary search equipments, and verification server etc. has for example enlarged the scope of application of call center.
Description of drawings
Fig. 1 is a kind of execution mode sketch map of the impact point searching method of call center provided by the invention;
Fig. 2 is a kind of execution mode sketch map of call center provided by the invention;
Fig. 3 is a kind of process chart of execution mode of the search system of impact point provided by the invention.
Embodiment
For make above-mentioned purpose of the present invention, feature and advantage can be more obviously understandable, does detailed explanation below in conjunction with the accompanying drawing specific embodiments of the invention.
Set forth detail in the following description so that make much of the present invention.But the present invention can be different from alternate manner described here and implements with multiple, and those skilled in the art can do similar popularization under the situation of intension of the present invention.Therefore the present invention does not receive the restriction of following disclosed embodiment.
Call center (Call Center-cc) is called Customer Service Center (Customer Care Center-ccc) again, is a kind of integrated information service system based on Computers and Communication technology (CTI).The multinomial state-of-the-art technology of modern call center's integrated communicaton net, computer network and message area forms complete integrated information service system, efficiently, for the user multiple service is provided at high speed.Along with the progress of science and technology, the development of GPS (GPS) technology makes user vehicle directly understand road information onboard or through the call center, obtains navigation Service.
The call center is the place of concentrating relatively at, and the service organization by a collection of contact staff forms utilizes computer communication technology usually, the services request of process user.Modern call center has used the computer telephone integration technology service function of call center is strengthened greatly.The CTI technology is to be media with the call voice, and the user can operate the computer of call center through the button on the telephone set.The mode that inserts the call center can be subscriber phone dial-up access, fax access, computer and modem dialup connection and internet address visit etc.; After the user inserts the call center; Just can receive call center's briefing sound; According to the voice suggestion of call center, just can insert database, obtain required information service.Needs according to the client; The call center can also be transferred to the speech channel of carrying out automatic voice responding on the manual position; The client will carry out man-to-man talk with seat person; Seat person answers client's consulting or input client's information, and the call center finally can feed back to the user through forms such as note, voice, mails with customer satisfaction system result.
Along with progress, the development of science and technology in city, user vehicle is often inquired about the positional information of destinations such as traffic information, hotel, food and drink through the call center.For making user vehicle to understand road information through the call center in more convenient and quicker ground, obtain accurate more positional information, the invention provides a kind of searching method of impact point of call center, comprise the steps,
Confirm impact point title and search center;
With said search center is the center, in preset range, searches for map, obtains the longitude and latitude of said impact point;
With the longitude and latitude of the said impact point of longitude and latitude reference information correction, obtain the correction longitude and latitude of said impact point, said longitude and latitude reference information is the longitude and latitude deviant of said map with respect to reference map;
Based on the correction longitude and latitude of said impact point, obtain the positional information of said impact point.
Fig. 1 is a kind of execution mode of searching method of the impact point of call center, specifies the searching method of the impact point of call center in conjunction with Fig. 1.
Step S101 confirms impact point title and search center.The call center obtains the searching request that send request end (device end that the user uses), therefrom confirms impact point title and search center.For facilitating to the user, said searching request can be that the directly transmission of modes such as voice, note, Email is passed through in the request end, also can transmit through service platform or customer data base and obtain indirectly.Said service platform is meant the intermediary of connection request end and call center, can be tone information system, SMS platform etc.
Said impact point title is generally user's destination or has the set of the destination of same characteristic features, for example " points of interest " such as hotel, hotel, recreation ground, markets.Said impact point title is imported by the request end, perhaps confirms based on the input of request end and the request end information that prestores.Said impact point title can be the title accurately of request end input, for example as the quick hotel of family etc.If the request end is not known when title or the request end of impact point are VIP user, sent fuzzy title or wrong title, then search for generally, the result of fuzzy query feeds back to the request end with the mode of puing question to.For example, " may I ask you be the search Jinjiang Hotel? " Deng enquirement statement inquiry request end information.VIP user then can extract the prestored information in the customer data base, promptly relevant request end information with user profile, and in conjunction with said prestored information, acquisition is carried out follow-up search with the information of the impact point title of user's coupling (as relevant with user's interest).The for example said information that prestores is user A, and liking eating Sichuan cuisine or hobby is tennis, and the name of input impact point is called restaurant or stadium, confirms that then the impact point name of this search is called Sichuan cuisine shop or tennis court.
Said search center is imported by the request end, perhaps confirms based on the current location of request end.Said search center can be the current location of request end, also can be by the fixed location of request end input, appointment, the information of perhaps from customer data base, transferring.This has not only solved the request end in strange region, owing to be unfamiliar with the difficulty that landform is difficult to ferret out point, can also more how selectable impact point with similar features be provided to the request end.
Generally speaking, above-mentioned request end generally is meant the user of mobile device, and said mobile device assignment has the automobile of onboard system calling device; Mobile phone; The networking apparatus such as computer, the user can send request through the above-mentioned mobile device of enumerating, and can also send request through other mobile devices.The current location of request end can be obtained by the global positioning system that is built in mobile device (GPS).Final search result also can feed back to the request end with modes such as literal and/or maps, if there is not the final result that searches out, feeds back to the information of user search failure, and points out the user whether to change current information and search for or stop current search again.
Step S102 is the center with said search center, in preset range, searches for map, obtains the longitude and latitude of said impact point.For more comprehensive impact point information is provided to the user, the map of search can be the map in the local map data base, also can be the map in the network map database.For example, the map datum of some well-known search website, sound of chopping wood net, love group net etc.Generally speaking, preset range is that the center of circle is said search center, and radius is the border circular areas of predetermined radii, is search center with user's current location for example, has an area of 1 kilometer with interior search Sichuan cuisine shop.Sometimes owing to the relation of landform, border circular areas can be modified as sector region or square region etc., and predetermined radii also can be made amendment as required, and above-mentioned modification does not influence the precision of Search Results.
Step 103 according to the longitude and latitude of the said impact point of longitude and latitude reference information correction, obtains the correction longitude and latitude of said impact point based on search content.In order to protect the safety of national defense safety and economic life line of the country, prevent the military base and concern that the enterprise of national economic interest is destroyed that there is certain deviant in positional information and the actual position information in the map of China usually.Therefore search for the latitude and longitude information of the impact point that obtains, need be through revising with the comparison of longitude and latitude reference information.The longitude and latitude deviant that said longitude and latitude reference information can be a national regulation; It also can be the standard that other can reference; For example; With a reference map is the longitude and latitude deviant of the definite map of being searched for of verification criterion calculation with respect to reference map, is the longitude and latitude reference information with said longitude and latitude deviant, and the latitude and longitude value in each place is identical or comparatively approaching with actual latitude and longitude value on the said reference map.
Step 104 based on the correction longitude and latitude of said impact point, is obtained the positional information of said impact point.Generally speaking, feed back to the many form feedbacks of positional information of the impact point of request end with map and/or literal.The positional information of impact point can be the correction longitude and latitude of impact point, i.e. the actual geographical position of impact point (actual longitude and latitude) also can be road name, the number of impact point position, and for example No. 131, South Road, Maoming, Nanjing Road and crossing, East Road, Beijing etc.Usually situation more intuitively, the position relation of impact point and search center also can feed back to the request end, and for example the distance of current location to impact point is 0.5 kilometer from the request end, need take a five minute walk; The subway Line 1 changes station, West Road, No. 2 line Nanjing gets off, and self driving Huang Helu walks to contents such as West Road, Nanjing to crossdrift one tunnel crossing.The increase of Along with people's demand, the positional information of impact point can add many more contents, feed back to the request end with many more forms.
Fig. 2 is the structural representation of a kind of execution mode of call center provided by the invention, specifies the workflow of call center in conjunction with Fig. 2, and it comprises,
Confirm cell S 1, be used for confirming impact point title and search center;
Search unit S2, being used for said search center is the center, in preset range, searches for map, obtains the longitude and latitude of said impact point;
The first acquiring unit S3; Be used to obtain the correction longitude and latitude of said impact point; The correction longitude and latitude of said impact point obtains with the longitude and latitude of the said impact point of longitude and latitude reference information correction, and said longitude and latitude reference information is the longitude and latitude deviant of said map;
Second acquisition unit S4 is used for the correction longitude and latitude based on said impact point, obtains the positional information of said impact point.
Confirm cell S 1, search unit S2, the first acquiring unit S3, second acquisition unit S4 connect in order successively.
Confirm that cell S 1 obtains the request that send the request end,, confirm impact point title and search center in conjunction with the information that prestores.Said impact point title is generally user's destination or has the set of the destination of same characteristic features, for example " points of interest " such as hotel, hotel, recreation ground, markets.Because it is different to obtain the source of request end request, the precision of request content is also different, clear and definite sometimes, and is fuzzy sometimes.Therefore confirm that cell S 1 can also be connected with customer data base, service centre and/or request end, guarantee to confirm that the unit obtains request end information from different channels, improve and confirm that the unit extracts the accuracy rate of impact point title and search center.
In order to enlarge the hunting zone, said search unit S2 can also be connected with local map data base S22 and/or network map database S21.When ferret out point, can in above-mentioned two kinds of databases, search for, also can only select one of them to search for.This way of search can improve the accuracy of search, and the amount of information of all right extension hunting content because the renewal speed of network map database is very fast, can provide newer impact point information to the request end.With the search center is the center of circle, and ferret out point in predetermined radii 1～5 kilometer range can information service preferably be provided to the user, so search unit S2 is generally according to above-mentioned rule ferret out point.Along with the intelligentized development in call center, user's demand is also constantly increasing and is expanding, and therefore above-mentioned search rule can be changed or user's design, and search unit S2 provides more wide in range search rule according to new rule search to the user.
The longitude and latitude of impact point is that standard is revised with the longitude and latitude reference information, finally obtains the correction longitude and latitude of impact point.The first acquiring unit S3 self can accomplish said process, also can accomplish the correction of impact point longitude and latitude by other external equipments S6, obtains the correction longitude and latitude of impact point then from external equipment S6.Said external equipment S6 can be that verification server or other have the equipment or the operator of debugging functions.When network interrupts, perhaps do not have under the condition of external equipment, the call center can accomplish the correction of longitude and latitude through the device of self, to the user service is provided.
The first acquiring unit S3 after obtaining the correction latitude and longitude information of impact point sends it, and second acquisition unit S4 obtains the correction longitude and latitude of said impact point, information is reconfigured the positional information that obtains said impact point.Owing to send to the coordinate information of ownership goal point merely, just simple latitude and longitude information is difficult to satisfy user's demand.So second acquisition unit S4 integrate information; Replenish the positional information of impact point complete; Not only comprise latitude and longitude information, can also comprise the geography information of impact point periphery, for example impact point is food and drink; Can also add the food and drink information of discount, users such as the KTV information, bowling alley's information of periphery are with place information that after the meal can rest and entertainment.This can save the follow-up search of user to a certain extent, saves user's time, improves service quality.
The call center also has transmitting element S5, and said transmitting element S5 generally is connected with second acquisition unit S4, obtain the score positional information from said second acquisition unit S4 after, feed back to the request end.For the account of the VIP user or the information of applying for the registration of, transmitting element S5 can also be sent to customer data base to user's information.After customer data base obtains user profile, for the old user deposits new information in, for new user sets up files on each of customers.In some cases; For example the user does not temporarily need special circumstances such as Search Results or communication line interruption, and said target position information can temporarily not feed back to the request end, but is stored in the customer data base; When needing or communication line when recovering, feed back to the request end again Deng the user.If contingencies such as call center's heavy traffic or transmitting element S5 faults, said second acquisition unit S4 can replace the function of transmitting element S5 temporarily, and the positional information of impact point is fed back to the request end.
Fig. 3 is a kind of process chart of execution mode of the search system of impact point provided by the invention, specifies the course of work of the search system of the impact point that the embodiment of the invention provide below in conjunction with Fig. 2 and 3.
Request end A1 sends searching request to call center A2, and said searching request comprises impact point information and search center, and receives the positional information of the impact point of said call center A2 transmission;
Call center A2 receives the searching request of described request end A1, and obtains the positional information of said impact point and be sent to described request end A1 based on said searching request.In the present embodiment, said call center A2 comprises the S1 of cell really shown in Figure 2, search unit S2, the first acquiring unit S3, second acquisition unit S4 and transmitting element S5.
Described request end A1 can be mobile devices such as onboard system terminal, mobile phone, computer, or other can send the equipment of request.
Described request end A1 sends searching request to said call center A2, and the user is through the mobile device inputted search information of its use, and mobile device is sent to call center A2 with the form of searching request.
Because described request end A1 does not have clear and definite title to the impact point of needs search, the impact point information of input possibly be the title input error with " point of interest " or impact point of similar features.Therefore said call center A2 is after cell S1 obtains searching request really; Content according to described request end A1 input is done preliminary judgement; And the result that will tentatively judge feeds back to described request end A1; And wait user's affirmation answer, for improving precision, said process may take place repeatedly sometimes.For example, the user sends search Sichuan cuisine shop, after said call center A2 judges; Send " whether you search for < another name for Sichuan Province dish expert >, < savoury>Sichuan cuisine shop " message; Perhaps the user imports " city wins meeting ", and call center A2 judges the title input error, send " you search for World Expo? " Message; After described request end A1 receives similar prompting message; Again confirm comparatively accurate search content according to message content, if the continuous input error of user, said call center A2 may send confirmation repeatedly.So just improved the precision of search content, saved the time of subsequent searches, improved search efficiency, can feed back to user's Search Results preferably in the starting stage of search.
Present urban planning is comparatively complicated, and the place change is also comparatively frequent, and the search unit of said call center A2 is difficult to satisfy user's searching request sometimes, and this moment, said call center A2 can be by means of the auxiliary search of external equipment.For example, search unit S2 is connected with external network, during less than information, directly or indirectly gets into the network map database search in local map datum library searching.In order to save search time; The equipment consume of reduction call center A2, said call center A2 tends to some service providers' cooperations, develops search engine or the direct search engine A3 by service provider of oneself; Realize search procedure, and the service provider of cooperation can be a plurality of.That is to say that said call center A2 can be connected with at least one search engine usually, realize search through sending search signal or search message.For example, some user is accustomed to the Search Results of sound of chopping wood net, and some user is accustomed to liking helping the Search Results netted, so call center A2 can once obtain a plurality of Search Results.
Said call center A2 once obtains a plurality of Search Results; Need revise the longitude and latitude of impact point in each Search Results; In order to improve correction efficient; Said call center A2 also can revise by external equipment, verification server for example, and said external equipment S6 can be provided or call center A2 associating or independent development by service provider.The first acquiring unit S3 of said call center A2 obtains the longitude and latitude of impact point; If the information of obtaining surpasses the capability for correcting of the first acquiring unit S3; The first acquiring unit S3 offers the verification server with the longitude and latitude of impact point, accomplishes by the verification server and revises.
The second acquisition unit S4 of said call center A2 obtains the correction longitude and latitude of impact point, with itself and other information integrated, form the positional information of impact point, send to transmitting element S5.Said other information comprise information such as the distribution, sales promotion information, public transport/subway information of road conditions, the public place of entertainment of impact point periphery.Transmitting element S5 feeds back to described request end A1 with the positional information of impact point with the mode of characters/voice.
Call center A2 by external equipment S6 be commonly referred to as two wires team, with call center A2 can be in same city, also can be in different cities, not even with country.That is to say that the region of external equipment S6 is restriction not, if the searching request that request end A1 sends is international route of inquiry or city, strange land route, call center A2 can launch two wires team and be responsible for search inquiry work.Two wires team has enlarged the function of search of call center to a certain extent, can expand the region inquiry of different cities, different province, country variant from simple local search to.
In sum, the invention provides searching method, the search system of a kind of call center and impact point thereof, obtain impact point title and search center based on the searching request that send the request end; And impact point title and search center tentatively judged; In preset range, search for map through the call center, said map is stored in local map data base or the network map database, obtains the longitude and latitude of impact point; Through calibration equipment the longitude and latitude of impact point is revised; High-ranking officers test revised result and feed back to the request end, have comprised the positional information information relevant with other of impact point in the Search Results, finally accomplish the searching request of request end.This not only reduces the error between theoretical geographical position and the actual geographical position said call center, has improved the precision of Query Result, and has improved the operating efficiency of call center, has lowered the equipment consume of call center.
One of ordinary skill in the art will appreciate that all or part of step that realizes in the above-mentioned execution mode is to come the relevant hardware of order to accomplish through program, described program can be stored in the computer read/write memory medium.
Though the present invention with preferred embodiment openly as above; But it is not to be used for limiting the present invention; Any those skilled in the art are not breaking away from the spirit and scope of the present invention; Can utilize the method and the technology contents of above-mentioned announcement that technical scheme of the present invention is made possible change and modification, therefore, every content that does not break away from technical scheme of the present invention; To any simple modification, equivalent variations and modification that above embodiment did, all belong to the protection range of technical scheme of the present invention according to technical spirit of the present invention.
Claims (19)
1. the searching method of the impact point of a call center is characterized in that, comprises the steps:
Confirm impact point title and search center;
With said search center is the center, in preset range, searches for map, obtains the longitude and latitude of said impact point;
With the longitude and latitude of the said impact point of longitude and latitude reference information correction, obtain the correction longitude and latitude of said impact point, said longitude and latitude reference information is the longitude and latitude deviant of said map with respect to reference map;
Based on the correction longitude and latitude of said impact point, obtain the positional information of said impact point.
2. the searching method of impact point as claimed in claim 1 is characterized in that, said impact point title is imported by the request end, perhaps confirms based on the input of request end and the request end information that prestores.
3. the searching method of impact point as claimed in claim 1 is characterized in that, said search center is imported by the request end, perhaps confirms based on the current location of request end.
4. like the searching method of claim 2 or 3 described impact points, it is characterized in that the described request end is a mobile device user.
5. like the searching method of claim 2 or 3 described impact points, it is characterized in that, comprise that also the positional information with said impact point is sent to the described request end.
6. the searching method of impact point as claimed in claim 1 is characterized in that, said map is stored in local map data base or network map database.
7. the searching method of impact point as claimed in claim 1 is characterized in that, said preset range is that the center of circle is said search center, and radius is the border circular areas of predetermined radii.
8. the searching method of impact point as claimed in claim 1 is characterized in that, the positional information of said impact point comprises the position of said impact point and/or the position relation of impact point and search center.
9. a call center is characterized in that, comprising:
Confirm the unit, be used for confirming impact point title and search center;
Search unit, being used for said search center is the center, in preset range, searches for map, obtains the longitude and latitude of said impact point;
First acquiring unit is used to obtain the correction longitude and latitude of said impact point, and the correction longitude and latitude of said impact point obtains with the longitude and latitude of the said impact point of longitude and latitude reference information correction, the longitude and latitude deviant that said longitude and latitude reference information is said map;
Second acquisition unit is used for the correction longitude and latitude based on said impact point, obtains the positional information of said impact point.
10. call center as claimed in claim 9 is characterized in that, said impact point title is imported by the request end, perhaps confirms based on the input of request end and the request end information that prestores.
11. call center as claimed in claim 9 is characterized in that, said search center is imported by the request end, perhaps confirms based on the current location of request end.
12., it is characterized in that like claim 10 or 11 described call centers, also comprise transmitting element, be used for the positional information of said impact point is sent to the described request end.
13. call center as claimed in claim 9 is characterized in that, said map is stored in local map data base or network map database.
14. call center as claimed in claim 9 is characterized in that, said preset range is that the center of circle is said search center, and radius is the border circular areas of predetermined radii.
15. call center as claimed in claim 9 is characterized in that, the positional information of said impact point comprises the position of said impact point and/or the position relation of impact point and search center.
16. the search system of an impact point comprises:
Searching request is sent to the call center in the request end, and said searching request comprises impact point information and search center, and receives the positional information of the impact point that sends said call center;
The call center receives the searching request of described request end, and obtains the positional information of said impact point and be sent to the described request end based on said searching request, it is characterized in that,
Said call center is each described call center of claim 9 to 15.
17. the search system of impact point as claimed in claim 16 is characterized in that, realizes said longitude and latitude with the said impact point of longitude and latitude reference information correction by said first acquiring unit.
18. the search system of impact point as claimed in claim 16; It is characterized in that; Also comprise the verification server, realize longitude and latitude, and the correction longitude and latitude of said impact point is sent to said first acquiring unit with the said impact point of longitude and latitude reference information correction by said verification server.
19. the search system of impact point as claimed in claim 16 is characterized in that, the described request end is a mobile device user.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010105913732A CN102547598A (en) | 2010-12-16 | 2010-12-16 | Call center, searching method of target spot of call center and target spot searching system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010105913732A CN102547598A (en) | 2010-12-16 | 2010-12-16 | Call center, searching method of target spot of call center and target spot searching system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN102547598A true CN102547598A (en) | 2012-07-04 |
Family
ID=46353318
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2010105913732A Pending CN102547598A (en) | 2010-12-16 | 2010-12-16 | Call center, searching method of target spot of call center and target spot searching system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN102547598A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103150876A (en) * | 2013-02-04 | 2013-06-12 | 长春凤凰惠邦科技有限责任公司 | Voice alarm positioning method |
| CN111680227A (en) * | 2020-06-08 | 2020-09-18 | 广东赛百威信息科技有限公司 | Method for searching target point within N kilometers on map |
| CN111935450A (en) * | 2020-07-15 | 2020-11-13 | 长江大学 | Intelligent suspect tracking method and system and computer readable storage medium |
| CN112463907A (en) * | 2020-12-07 | 2021-03-09 | 深圳市易售科技有限公司 | Method, device and system for positioning fault advertising machine and storage medium |
Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101010710A (en) * | 2005-07-07 | 2007-08-01 | 松下电器产业株式会社 | Map information correction device, map information correction method, program, information providing device and information acquisition device using the map information correction device |
| CN101162151A (en) * | 2006-11-30 | 2008-04-16 | 厦门雅迅网络股份有限公司 | Method for realizing vehicle self-guidance rapidly |
| US20080192118A1 (en) * | 2006-09-22 | 2008-08-14 | Rimbold Robert K | Three-Dimensional Surveillance Toolkit |
| CN101299065A (en) * | 2008-06-19 | 2008-11-05 | 宇龙计算机通信科技(深圳)有限公司 | Method and system for positioning mobile terminal |
| CN101413996A (en) * | 2008-11-27 | 2009-04-22 | 深圳华为通信技术有限公司 | Mobile communication terminal with position function and positioning method thereof |
| WO2009073268A2 (en) * | 2007-11-29 | 2009-06-11 | Microsoft Corporation | Population of landmarks for use with a map application |
-
2010
- 2010-12-16 CN CN2010105913732A patent/CN102547598A/en active Pending
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101010710A (en) * | 2005-07-07 | 2007-08-01 | 松下电器产业株式会社 | Map information correction device, map information correction method, program, information providing device and information acquisition device using the map information correction device |
| US20080192118A1 (en) * | 2006-09-22 | 2008-08-14 | Rimbold Robert K | Three-Dimensional Surveillance Toolkit |
| CN101162151A (en) * | 2006-11-30 | 2008-04-16 | 厦门雅迅网络股份有限公司 | Method for realizing vehicle self-guidance rapidly |
| WO2009073268A2 (en) * | 2007-11-29 | 2009-06-11 | Microsoft Corporation | Population of landmarks for use with a map application |
| WO2009073268A3 (en) * | 2007-11-29 | 2009-07-30 | Microsoft Corp | Population of landmarks for use with a map application |
| CN101299065A (en) * | 2008-06-19 | 2008-11-05 | 宇龙计算机通信科技(深圳)有限公司 | Method and system for positioning mobile terminal |
| CN101413996A (en) * | 2008-11-27 | 2009-04-22 | 深圳华为通信技术有限公司 | Mobile communication terminal with position function and positioning method thereof |
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103150876A (en) * | 2013-02-04 | 2013-06-12 | 长春凤凰惠邦科技有限责任公司 | Voice alarm positioning method |
| CN103150876B (en) * | 2013-02-04 | 2015-05-20 | 长春凤凰惠邦科技有限责任公司 | Voice alarm positioning method |
| CN111680227A (en) * | 2020-06-08 | 2020-09-18 | 广东赛百威信息科技有限公司 | Method for searching target point within N kilometers on map |
| CN111680227B (en) * | 2020-06-08 | 2023-04-21 | 广东赛百威信息科技有限公司 | Method for searching target point within N kilometer range on map |
| CN111935450A (en) * | 2020-07-15 | 2020-11-13 | 长江大学 | Intelligent suspect tracking method and system and computer readable storage medium |
| CN112463907A (en) * | 2020-12-07 | 2021-03-09 | 深圳市易售科技有限公司 | Method, device and system for positioning fault advertising machine and storage medium |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US7609678B2 (en) | Providing information on wireless service coverage along routes being considered for a journey | |
| US7587208B2 (en) | Location specific information on wireless service coverage | |
| US8195134B2 (en) | Information distribution system, information distribution server, mobile terminal, and information distribution method | |
| US6633809B1 (en) | Wireless method and system for providing navigation information | |
| CN101252731B (en) | Structure for building mobile sociality network based on mixed locating mode | |
| CN1942009B (en) | Method and system for supporting mobility of mobile terminal | |
| US20080052276A1 (en) | System and method for location-based searches and advertising | |
| US20070290039A1 (en) | Method and apparatus for in vehicle low price fuel finder | |
| CN101741704B (en) | System and method for generating unique identifier of service point | |
| CN104751312B (en) | A kind of logistics information of freight source active obtaining system and method based on LBS | |
| CN1585942A (en) | Context aware systems and methods utilizing hierarchical tree structures | |
| US20120010816A1 (en) | Navigation system, route search server, route search agent server, and navigation method | |
| WO2003063521A2 (en) | Routing framework | |
| US20130138335A1 (en) | Method and system for providing information | |
| JP2002351905A (en) | Service system and distribution method for location information and its program | |
| CN103994771A (en) | Scenic region intelligent navigation application system and using method thereof | |
| CN101621737A (en) | Data updating method and system | |
| CN105868229A (en) | Tourist navigation method and apparatus | |
| CN102547598A (en) | Call center, searching method of target spot of call center and target spot searching system | |
| CN102238209A (en) | Vehicle surrounding information provision method and on-vehicle system | |
| US20040203927A1 (en) | Cellular telephone location service | |
| CN1524254A (en) | Method and system for an efficient operating environment in a real-time navigation system | |
| CN102706353A (en) | Automatic switching method and navigating method of agent client map based on TSP (total suspended particulate) | |
| JP5630292B2 (en) | Device mode control system, device mode control device, device mode control method, and device mode control program | |
| JP2011248848A (en) | Taxi dispatch system using cellphone device with gps function |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C12 | Rejection of a patent application after its publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20120704 |