CN102496133A - Doctor-patient communication terminal and method thereof - Google Patents

Doctor-patient communication terminal and method thereof Download PDF

Info

Publication number
CN102496133A
CN102496133A CN2011103345503A CN201110334550A CN102496133A CN 102496133 A CN102496133 A CN 102496133A CN 2011103345503 A CN2011103345503 A CN 2011103345503A CN 201110334550 A CN201110334550 A CN 201110334550A CN 102496133 A CN102496133 A CN 102496133A
Authority
CN
China
Prior art keywords
patient
doctor
patients
hospital
doctors
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN2011103345503A
Other languages
Chinese (zh)
Inventor
刘黎明
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Priority to CN2011103345503A priority Critical patent/CN102496133A/en
Publication of CN102496133A publication Critical patent/CN102496133A/en
Pending legal-status Critical Current

Links

Images

Landscapes

  • Medical Treatment And Welfare Office Work (AREA)

Abstract

The invention relates to a doctor-patient communication terminal and a method thereof. The doctor-patient communication terminal is a set of special tools for instant communication between hospital (departments) and patients, and consists of nurse work stations, doctor-patient intelligent touch screens, novel mobile phone platforms, table personal computer platforms, doctor work stations, sickroom information acquisition terminals, wireless calling systems, cloud televisions and the like. The invention aims to smoothen doctor-patient information, modify relationship of doctors and patients, help the doctors and the patients deeply communicate, immediately carry out patient follow-up visit and bring convenience for patient to consult. According to the doctor-patient communication terminal and the method thereof, disclosed by the invention, space limit is overcome, and a green channel and a wireless communication bridge are built for the communication of the doctors and the patients.

Description

Doctor patient communication terminal and method
Technical field
Doctor patient communication terminal and method, the present invention is the professional tool that a cover hospital (section office) and patient link up immediately.Form by nursing station, doctors and patients' intelligence touch-screen, novel mobile phone platform, panel computer platform, doctor workstation, information acquisition terminal, ward, wireless calling system, cloud TV etc.
Background technology
The patient hinders case and exposes the doctor patient communication blind area, and doctors and patients exchange less to write and appoint disappearance; Conflict between doctors and patients, it is crucial linking up understanding.The present invention is intended to unobstructed doctors and patients' information, improves doctor-patient relationship, doctors and patients discuss on extensive issues, and in time carries out the patient and follows up a case by regular visits to and make things convenient for the patient to seek advice from.The current domestic doctors and patients' present situation of systems incorporate; Introduce the customer service theory, adopted wireless network WLAN in modern mobile communication technology (4G), the hospital, realized robotization, sequencing and the hommization of doctor patient communication; Link up terminal mobility, dirigibility, agility; Make medical expense and communicate information sunlightization, transparence, overcome the space-time restriction, for doctor patient communication has set up the passage of a green, the bridge of wireless communication.It is convenient, in time, effectively to link up, and doctor and patient has had to be trusted and understand, and links up more deeply, and doctor-patient relationship is harmony more.
Summary of the invention
Nursing station:Form by nurse on duty and full-time nurse practitioner etc. :
One, brand-new hotel theory, one-stop, service one to one:A kind of state of the normal maintenance of nurse-in-charge: standing, smiling, ceaselessly saying; Reception is seeked advice from, gets the result, escorts patient, is connect sequence call, is " map of living " of hospital.Service item comprises urban community health services, clinical medicine consulting, the service of having an appointment with one's doctor, leave one's post oldly do go to a doctor service, simple and easy outpatient service, get the check result service, medical expense consulting, medical insurance consulting, guiding doctor hospital guide, sick leave are affixed one's seal and are examined, health education, the handy service for the people etc.Let the patient closely, run the thing that will do well in the short time, resolving needs the problem that solves, seeks advice from and wants health knowledge and the relevant policies understood." client " more convenient and the heart of hospital more pressed close to; The handy service for the people has: from ticket booking, contact hostel, to Wheelchairs Available, needlework, cotton swab, almost contained all prescriptions on individual diagnosis of patient and family members and life requirement, called nurse, part-timer, time of childbirth nurse etc. for others;
Two, " economic secretary " responsibility: be a difficult matter in hospital: the difficulty of being admitted to hospital, it is also difficult to leave hospital.The longest place of inpatient department's queuing is exactly " checkout of leaving hospital " window, has statistics to show that dispute all occurs in here in the most institute.Let " head of a bed clearance " of hospital that a great change is arranged: leave hospital the previous day, patient receives when leaving hospital notice, and " economic secretary " delivers to the bill detail in its hand.At this moment, doctor's advice is not also gone into the medical history chamber, and patient and family members can link up with the doctor if account is had a question immediately, check doctor's advice.This just means that patient one need not arrive the checkout window of leaving hospital and ask the amount of money, and two do not need " two race " and doctor to link up, and only need hold salubrious refreshing bill and go " checkout of a leaving hospital " window to pay the fees just." economic secretary ", daily responsibility has three: the one, medication, the medical expense on every patient of computer data inputting same day; The 2nd, the bridge of doctor and treasurer's department is done in the standard charge, and the discovery unreasonable charge is linked up immediately; The 3rd, be patient's procurator, link up with regard to medical expense problem and school; (in general, leave hospital the checkout program following: leave hospital the previous day, patient receives the notice of leaving hospital; Before second day afternoon 4 o'clock Ban, patient could take the bill detail at " checkout of leaving hospital " window, if having a question, and ward and the doctor communication of must running back for many times ... Not clear, query, communication be not in case smooth, and problem produces thus.The staff of treasurer's department of hospital says frankly: " minimum will the race 3 times of patient discharge is once asked total charge, and secondary looks for a doctor, and is only checkout for the third time.” )
Three, the mobile station function of nursingIt is to be made up of Medical Devices and lan station.WLAN can help those in hospital, to make a round of visits, and needs again simultaneously that the doctor and the nurse of access network data obtain data at any time.WLAN can also provide easier access mode for these systems, and minimizing is simultaneously lost or the incident of error understanding patient information takes place.It can also be increased work efficiency through reducing record.It can improve the efficient of data aggregation, can make the nurse that more time is used for nursing the sick simultaneously.
Doctors and patients' intelligence touch-screen: adopt international state-of-the-art touching technique, it is high to touch degree of accuracy, is quick on the draw, in conjunction with the excellent super large Presentation Function of LCD; Integrated handwriting functions of while and computer networking technology are through advanced person's touth-interactive software, multimedia authoring tool, with literal; Image, animation, high sharpness video, audio frequency; E-file, multimedia documents such as Internet information vivo show integratedly, can give doctors and patients maximum visual impact and unprecedented touch perception;
One, function of browse: hospital's brief introduction, expert introduction, Medical Devices, section office's introduction, medical care introduction, prescription on individual diagnosis guide;
Two, query function: the inquiry of diagnosis and treatment notice; Cost information: drug price, charging item, hospitalization cost inquiry, leave hospital inquiry, patient query; Pharmacology information, healthcare knowledge inquiry is provided; The outpatient provides real-time inquiry business, only needs input receipt number, the detailed bill of all expenses during can obtaining outpatient service and going to a doctor;
Three, intelligence is complained function: complain touch-screen, SMS to complain platform, call voice to complain system and online suggestion to complain mode in the hospital.Homepage is clicked the back screen can show the complaint project, comprises attitude, service quality, service price etc.Patient can through means of man-machine, assess the service quality of window section office, medical worker's attitude, patient's prescription on individual diagnosis flow process, and can directly carry out some criticism of famous director's surname or a praise to section office or medical worker according to the impression of seeing a doctor of oneself.If patient or family members are dissatisfied to hospital's medical care or attendant, can complain to hospital directly through the touch-screen in the Outpatient Hall or with modes such as notes.Promise to undertake the hospital aspect, will in one to three day, get in touch with the patient, and examine the complaint situation.The prescription on individual diagnosis patient brushes the card of going to a doctor just can get into corresponding column.All information hand over relevant section office to handle with compiled the back by integrated service portion of hospital, and result is answered the complainant.All employees of hospital wear the chest card of job number and name, make things convenient for the patient to discern;
Four, self-service function: report self-help print, self-service singles' seal, the outpatient service laboratory test report self-help print touch-screen got of checklist;
One, checks self-service touch-screen: inquiry survey report or printing; The patient brush card of seeking medical advice can be inquired about existing survey report and also can together print.(report of having printed could not be printed by secondary! )
Two, medical insurance inquiry touch-screen:
1. patient's social security card information: when the real-time settlement function of distribution state, hospital that patient can inquire about the medical insurance card relevant information such as opens;
2. medical insurance card medical insurance knowledge information: patient can brush the medical insurance card and check individual medical insurance information or relevant important news such as medical insurance knowledge;
3. inquire about the medical insurance invoice: the patient brushes the card of seeking medical advice can inquire about relevant informations such as medical insurance invoice;
Five, technical specification:
Touch display system display: 15/17 inch LCD colorized lcd display model;
Touch-screen: 15/17 inch 1. explosion-proof sound wave type touch-screen (dustproof, waterproof, non-maintaining); 2. infrared type touch-screen (dustproof, waterproof, non-maintaining, optional);
Resolution: 4096 * 4096;
Multimedia system sound output: 2 x 2W;
Audio frequency output frequency response: 20Hz ~ 20KHz;
Fan: the industry control malleation aerofoil fan that prevents dust, noiselessness, cycle heat radiation;
Host computer control:
System board:: Industry Control mainboard N230;
Internal memory: inserted 2 56M ~ 10G (DDR);
Interface: PS-2 keyboard & mouse mouth; 2 USB interfaces; 1 parallel port; The RJ-45 interface;
Hard disk: 500G, 160G
Input-output system 15/16 key metal keyboard: dustproof, waterproof, pick-proof, stainless steel; Optional DES or key self-destroying function;
Mini-printer: thermal printer, 80mm paper are wide, reel diameter 130mm, cut paper automatically, the maximum 100mm/s of print speed.
Rack: the steel cabinet, outside surface import metallic paint, antirust, antimagnetic, electrostatic prevention forceful electric power and light current classification cabling, liquid crystal board are furnished with the high voltage protective cover, and sound equipment is furnished with ATX switch, protective tube and the specific purpose tool of sound equipment radome, metal;
Main frame: high 400mm * wide 400 mm * thick 200 mm
But expanding peripherals magnetic stripe card/IC-card card reader: meet ISO7811 and ISO7816 standard, manual, electronic magnetic card/IC-card card reader;
Apolegamy function: main frame, IC-card, magnetic card, bar code function, keypad, mini-printer, fingerprint attendance machine camera (optional);
Net weight: 45KG/49KG;
Working environment: temperature :+5 ℃ ~+35 ℃ humidity: 40% ~ 80% (non-decompression relatively);
Power supply: voltage: AC220V ± 10% 50HZ ± 1HZ power: < 200W;
The scope of application: occasions such as Outpatient Hall, inpatient department hall, ward, meeting room, multimedia chamber.
The novel mobile phone platform: a cover is used for the cellphone information platform of medical personnel and patient's communication, and each mobile phone of various brands of being carried by doctor and patient constitutes.Realize that doctors and patients follow up a case by regular visits to the tracking communication function.Note, multimedia message, E-mail platform; Opening and using of it makes the patient obtain each item guidance in time, exactly, and not only the communication between the doctors and patients is more quick, unobstructed, and has shortened the distance between doctors and patients; Improved patient satisfaction, played positive role for making up harmonious doctor-patient relationship.It is reported that " patient health education " is helping patient and family members thereof to establish healthy conviction, form in the process of healthy behavior and have vital role.The past nurse can only be through oral patient's points for attention, the health knowledge etc. of informing, form is single, and most of patient listens usually and later forgotten that just propaganda and education's effect is unsatisfactory, is unfavorable for instructing patient's treatment.This platform utilizes advanced computerized information network technology, is the terminal with special landline telephone, is media with the note, between patient and medical care, sets up a straightway communicative channel.Stipulate that all patients that the obligated always hospital of medical worker seeks medical advice inform book etc. in writing form through request slip, Informed Consent Form, the doctor patient communication of inspection item; Inform the patient all inspection items, diagnosis and treatment service, the expenses standard of main auxiliary examination project that will do; Informed consent items such as laws and regulations and clinic diagnosis regulation and stipulation, and include implementation status in medical record eventually in the last quality examination.
The micro computer platform:Micro computers such as a plurality of panel computers are formed.Supply view Internet, send and receive e-mail, watch functions such as e-book, audio plays or video; The notebook computer that can replace many doctors and patients, moreover it does not need to open and close, and can let the employee get into duty rapidly, and can let the employee see their Email as traditional device yet; Be used to observe radioscopic image, the cardiogram result with utilize the touch-screen record data.
Doctors and patients' multimedia chamber: form by various multimedia equipments.Original communicative channel with patient mainly contain phone call for appeal, president's mailbox, section office's suggestion box, etc., the use of touch-screen, doctors and patients' multimedia chamber has made more than hospital and the patient a kind of communication way; Doctors and patients have local zero distance to link up.
Doctor workstation: form by every medical worker.Patient's all files comprises that image data can realize that all patient again need not hold case history, slice, thin piece goes from place to place with no paper at all,, has just become people's healthy I.D. ID number here:
One, patient data managementWLAN has been laid in the ward in hospital.Each clinician of admissions office uses the hand-held panel computer of configuration notebook wireless network card, when it makes an inspection tour the ward, then directly through writing pencil, patient's state of an illness data of every day, diagnosis and treatment suggestion and reagent combination is input in the medical management system of hospital; Meanwhile the nurse in nurse station the tour result according to doctor input, for the patient adjusts care regimen in time; The pharmacists makes up a prescription according to patient's medicining condition that the doctor revised the same day; The financial staff then can add up patient's hospitalization cost in time.Whole operation has been broken away from original traditional clinical papery case card, has avoided transmitting between doctor, nurse, pharmacists and treasurer's department because of the papery case history malpractice by mistakes such as writing are unclear, misread that takes place in the process.To special difficult patient, the clinician can Anywhere, in time consult related data through hand-held panel computer in the WLAN coverage, avoided being to and from for inquiry data doctor the trouble of office.HPC is used for electronic prescription and diagnostic result report the having increased new space of on-the-spot medical services.HPC is used and can be eliminated many processes based on paper, and for example the prescription is copied, submission and tracking test list, report diagnostic result, and writes patient's medication points for attention;
Two, urban community health services: the doctor repeatedly instructs to the doorstep before being admitted to hospital, and the unlimited warmth that intimate service brings has been enjoyed in the return visit of getting home for 3 times again after leaving hospital, check, has also obtained the material benefit of deduction and exemption medical expenses.The resident has set up health account, and the bidirectionally transfering consultation system of " serious disease is gone to the hospital, minor illness to community " has been brought very big material benefit to common people.The resident can freely participate in the health knowledge lecture, carry out health examination, also can enjoy exempt from registration fee, freely see and treat patients and check, treat, project such as operation, berth preferential;
Three, health control center: health examination, carried out a health examination in per 3 months, daily life is also carried out by health plan fully.Carry out slow sick control, multiple chronic diseases such as hyperlipidemia, tumour, hypertension, diabetes, gout, service next to the shin is one to one arranged at the center;
Four, patient " healthy nurse ": the set meal service of health consultation questionnaire, personal health comprehensive assessment, personal health implementation plan and personal health follow-up service archives, and opened hotline service in 24 hours and global network inquiry service;
Five, doctor's personal website: the foundation of hospital website, doctor's personal website, strengthened the overall understanding of patient to doctor and relevant disease, through with doctor's online interaction, for the patient eliminates doubt and confusion, strengthened the mutual trust between the doctors and patients, avoided the dispute that causes because of information is obstructed.Online doctor can not only provide medical advice for the patient, can also give them with spiritual encouragement and support simultaneously, popularizes more medical knowledge, has made up novel doctor-patient relationship.
Information acquisition terminal, wardThe bedside amusement Self-Service of VIP (high level cadre) ward, seamless flushable panel is easy to clean, the No way out design; Waterproof (complete machine IP54, front panel I P65), dustproof; Many communication modes (bluetooth/WLAN/kilomega network), integrated VOIP phone, camera; RFID, 2D barcode scanner, MSR and IC intelligent card reading (option).
Wireless calling system: comprise head of a bed electronic call instrumental music bell ward calling system, hospital emergency wireless call center; The problem of accompanying and attending to is the main body of conflict between doctors and patients always, also is the big problem that perplexs sanitation system service quality for a long time, and out of joint disputing over trifles shifted responsibility onto others; In fact; Cannot strange full hospital, should strange patient yet, the patient has gone out the expense of accompanying and attending to and leans on friend relatives to accompany and attend to again after all; And crucial moment can not find doctor again, the doctor can never see someone in mortal danger without lifting a finger to save him in fact! Both sides dispute over trifles, and doctors and patients are very headache.China's regulation malpractice responsibility is put to the proof and is inverted now, has individual patient to catch the incomplete leak of policy to have a mind to stir up trouble again, disturbs the operate as normal of hospital, how to solve? The multifunctional digital answering call system that the present invention develops for the ward specially.It has possessed the basic function of wired intercom basically.This system realizes inpatient or the grave illness call function of relatives when needs of patients emergency medical relief or doctor (nurse) service of staying in the ward to look after the patient night and day through transmitter and receiver, makes family numbers of patients thoroughly from the fatigue of staying in the ward to look after the patient night and day, to free; We can say that the microcomputerized control Wireless Calling Service System is the most loyal patron saint of patient, the scrupulously abide by the duty state of monitoring patients of every minute as long as what needs the patient has, one is pressed gently, the doctor will appear at he in face of.This system has following function:
1, each sick bed is all adorned a transmitter, rather than has only a wire telephony to be placed on some corners in ward, thereby guarantees that heavy anxious patient also can realize the touch-call doctor that just can whip that oneself do not leave the bed;
Can not back on the body the duty room wire telephony when 2, doctor on duty makes the rounds of the wards; And also be that patient is the most difficult when finding the doctor need serve the time this time; So much place, patient or family members also cannot go to each ward to look for doctor from house to house.It has been arranged, and no matter the doctor is in which ward, and you can find him at once and obtain service;
3, system can store one hour information at most, when the doctor disposes urgent patient, can know still who needs service, and information can store or deleted according to service scenario by the doctor;
4, system has audible alarm prompting and the demonstration of ward room number;
5, can circulate simultaneously and show 8 groups;
6, can the information more than 12 be stored according to sequencing, the doctor can manually access and go to service at any time;
7, main frame can be suspended on duty room and Inpatient Area corridor, can also be installed in emergency ward outdoors, needs the patient of urgent rescue outside walking hall in hospital, can the touch-call rescue personnel promptly to rescue;
8, a cover main frame can realize serving 128 wards and countless berths;
9, system can realize 1 kilometer three-dimensional communication calling with interior scope.Can penetrate the above partition wall in 40 roads;
10, can self-definedly have an injection, change dressings, function such as first aid, consulting;
11, let the patient enjoy " 24-hour service ", experience " zero distance communication ".
Cloud TV: beTV is connected to network, just can transfer the resource or the information that oneself need at any time from the external world, such as, can install and use various MSNs on TV at cloud, when seeing TV, carry out social activity, office or the like; Be the new TV that is suspended on each ward, each office of hospital, each hall of hospital, existing television system is optimized, can realize hospital " three is anti-" function simultaneously; N shields interactive, can realize that any time any place realizes terminal device (TV, PC, PAD, PHONE) is carried out sharing of plurality of kinds of contents such as video, audio frequency, information through high in the clouds; Doctors and patients' two-way interaction can free be controlled television set intelligently, and promptly any interface is directly controlled with mouse-keyboard; Safety guard terminal security bodyguard effectively protects personal information and network security, and software is renewable, and real-time upgrading realizes the unlimited expansion and the upgrading of content.The attachable public social cloud of common intelligent television can be connected, " family's cloud ", " doctor's cloud ", " nurse's cloud " can also be connected, " medical reform cloud " waits all high in the clouds.
Major function of the present invention:
One, follows the tracks of the treatment functionNo matter the patient lives in city or rural area, and they can both utilize, and installed software receives personalized therapeutic scheme on its medical mobile phone.The patient who suffers from diabetes, Parkinson's, permanent pain, AIDS, tuberculosis, hemorrhagic disease, obesity all can receive personalized therapeutic scheme.This software also can notify the patient to take which kind of medicine, and when which kind of symptom is registered on its software solution.The data of patient's registration will be transferred to its attending doctor or other health cares professional person place automatically.These data also can be passed through like facility registrations such as scale, blood-glucose meter or sphygmomanometers to this software, and utilize up-to-date " bluetooth " technology to send the doctor automatically to through its program.These measures have guaranteed that the doctor can supervise the implementation status of its therapeutic scheme, and the corrigendum patient uses prescription medicine irrelevantly and finds out the wrong of medication aspect and corrigendum in time;
Two, tele-medicine functionRealize medical science activities such as remote diagnosis, consultation of doctors consulting and nursing, telemedicine information service, video, audio frequency clear and smooth have reached the requirement of school;
Three, Various prompting functions:
1, instant alerts, regularly remind, the cycle reminds: reminded contents is set, reminder time and prompting cycle (annual, every month, weekly)System carries out at once automatically, regularly, periodically sending reminded contents sends to patient's mobile phone to patient's mobile phone with reminded contents; Hospital formulates different guidance contents and typing doctors and patients way system according to different sick kinds, different treatment period; Each patient can be by the lesion nurse with its relevant disease information input doctors and patients way system when being admitted to hospital, and the patient can receive corresponding short message prompt at different treatment stages.For example, being admitted to hospital afterwards, the patient can receive be admitted to hospital guidance and points for attention; Before the operation, then can receive instruct before the art with postoperative care during family members how to apply for that video visits the guidance of serving; After leaving hospital, for the continuity of treating, the patient can continue to receive that medication points for attention, preventive inoculation prompting, personalized diet guide, psychology instruct, take exercise information such as guidance, healthcare knowledge;
2, sequence is reminded: the sequence reminded contents is set, as taking out stitches after 7 days, check after 30 days, getting steel nail after 180 days, only need be provided with 1 time, system is sending corresponding reminded contents to patient's mobile phone automatically after 3 days, after 30 days, after 180 days;
3, Pop-up is reminded: for the patient who does not have mobile phone, can remind through modes such as landline telephone, Emails, as long as set reminder time and reminded contents, behind the arrival setting-up time, system will eject reminds window, and the display alarm content is so that get in touch with the patient;
Four, patient's advisory roleThe patient can be through SMS Xiang doctor consulting, and system is put into inbox after receiving patient's note automatically, and reminds the doctor to receive note, and the doctor can carry out note at any time and answer; But also call voice consulting and online intelligence consulting;
Five, move overview functionThe scheduling of emergency medical assistance service (120 first-aid systems etc.) just can be understood shipping conditions and the change of illness state that transports the patient of emergency medical mechanism through ambulance in real time.The information that is exchanged is guaranteed that by a virtual private network VPN this virtual network through the internet with variant net connection together.The computing machine that only belongs to the VPN net can be read the data of transmission.The transmission of data is to accomplish through hand-held computer and a GPRS modulator-demodular unit of a band touch-screen;
Six, medicine following functionIn the pharmaceuticals industry, the RFID label will help to solve the great number of issues relevant with medicine in addition, as recall, tracing product in supply chain the circulation resume and stop fake products etc.;
Seven, mobile phone emergency functionIncreased a new function to mobile phone: high-risk person sends distress signals for heart disease.The core of new system is to have only the radio signal retransmission unit of box chewing gum size, and this device has adopted " Bluetooth technology " that can carry out short distance, low power wireless communication, can be used with portable heartbeat inspecting appearance and mobile phone.When user's heartbeat reached " danger " level, this cover system can be dialed a preset phone number automatically, sends heartbeat data with the mode of short message;
Eight, the self-defined function of following up a case by regular visits toUnder the guide prompting, easily set up the project of following up a case by regular visits to, manage following up a case by regular visits to reply automatically, can directly carry out statistical study Follow-up results; Manage a plurality of projects of following up a case by regular visits to, carry out Macro or mass analysis respectively; In addition, after the patient leaves hospital, also can receive leaving hospital of hospital network medical treatment portion and follow up a case by regular visits to, mainly understand the rehabilitation of patients situation and reach satisfaction investigation medical services.If any dissatisfied part is arranged, the patient who has left hospital can have misgivings ground fully and proposes to hospital, and the situation of reflection is truer than the survey that the past filled in the while in hospital.For patient's opinions or suggestions, hospital can reply in 3 days and in time improve;
Nine, hospital management function
1, executive session, the consultation of doctors, documentary information function: hospital (section office) notice, consultation of doctors notice, can pass through function, send the notification on the doctor's of full institute (section office) the mobile phone, on the mailbox;
2, congratulate in birthday, red-letter day: as long as open the birthday and congratulate function, system sends congratulation information doctor, patient automatically during the birthday; Can be provided with and congratulate various red-letter days, like the Spring Festival, New Year's Day etc., system sends congratulation information automatically when red-letter day;
3, patient health knowledge lecture notice
4, user management and network function: user management: newly-increased, compiles user, set user right; The network edition: the full doctor of institute (section) direct control on the terminal computer of oneself, carry out the information transmit-receive management by the server unification of hospital (section office);
Ten, short message intelligent communication functionArmrest machine note realizes that doctor patient communication, doctors and patients' note make the patient just can experience shown loving care for warm from the beginning in first day of being admitted to hospital, and accepts professional, the real-time guidance of doctor, and distance between doctor and the patient furthers;
1, seeks medical advice and medicineAfter the patient is sent to hospital's assigned number with mobile phone with note, can obtain the note that hospital is replied, instruct the patient how to seek medical advice and medicine through note;
2, digitizing is sought medical adviceThis kind digitizing form of seeking medical advice can be avoided patient's prescription on individual diagnosis trouble caused of lining up, and also can be the part patient and keeps privacy;
3, obtain well-known doctor's expert info: the patient can also obtain well-known doctor expert's detailed personal information and specifically pays a home visit the time in the process that this seeks medical advice through sending note, to confirm the doctor who oneself inquires for and to go to the time and the place of hospital admission;
4, " settle " and more see a doctor programThe patient also is expected to realize " mobile phone is registered ", note cold surgery, note completion medical insurance formality etc.When the time comes, the patient can " settle " program of more seeing a doctor at home through note;
5, link up special effect: short message content is easy-to-understand, comprehensive standard, and being embodied everywhere is that the patient considers, and helps the patient to establish the confidence of Fighting Disease, reduces the frightened and uneasy of their heart, lets the patient know what's what, and makes family members relieved.And note is reminded and has not only been significantly reduced the nurse time and the labor capacity of oral repetition repeatedly, and the patient is conveniently browsed at any time, strengthens memory;
6, set up system note storehouse: according to having built abundant reminding short message commonly used storehouse in clinical each section, the clinician can directly select for use in the present invention; Classification managing system note storehouse can self-defined classification; Can increase newly, editor, inquiry system note storehouse;
11, medical treatment savings all-purpose card function: but each bank's real name is handled; Information such as IC-card store patient ID number, funds, the realization patient registers, goes to a doctor, charges, sends out medicine, inspection inspection request and reports in inquiry, touch-screen and internet checking, the hospital and have dinner and functions such as shopping, online booking and call request;
12, multi-functional communication: doctors and patients link up at any time in many ways; The inside and outside multiple spot of hospital is linked up; Doctors and patients realize literal, image, animation, high sharpness video, audio frequency, e-file, multi-form communications such as Internet information; Phone, online, note, touch-screen, cloud TV multiterminal are linked up easily.
Accompanying drawing 1 is a system architecture synoptic diagram of the present invention.

Claims (3)

1. be the professional tool that a cover hospital (section office) and patient link up immediately; Its technical characterictic is made up of nursing station, doctors and patients' intelligence touch-screen, novel mobile phone platform, panel computer platform, doctor workstation, information acquisition terminal, ward, wireless calling system, cloud TV etc.
2. constitute by nursing station, doctors and patients' intelligence touch-screen, novel mobile phone platform, panel computer platform, doctor workstation, information acquisition terminal, ward, wireless calling system, cloud TV etc. according to claim 1 is said; The current domestic doctors and patients' present situation of systems incorporate; Introduced the customer service theory; Adopt modern mobile communication technology (4G), hospital's radio area network (WLAN), realized robotization, sequencing and the hommization of doctor patient communication, medical expense, communicate information sunlightization, transparence; Overcome the space-time restriction, for doctor patient communication has set up a green channel.
3. constitute by nursing station, doctors and patients' intelligence touch-screen, novel mobile phone platform, panel computer platform, doctor workstation, information acquisition terminal, ward, wireless calling system, cloud TV etc. according to claim 1 is said; Its technical characterictic is that communicate information is shared between each terminal, seamless link.
CN2011103345503A 2011-10-30 2011-10-30 Doctor-patient communication terminal and method thereof Pending CN102496133A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN2011103345503A CN102496133A (en) 2011-10-30 2011-10-30 Doctor-patient communication terminal and method thereof

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN2011103345503A CN102496133A (en) 2011-10-30 2011-10-30 Doctor-patient communication terminal and method thereof

Publications (1)

Publication Number Publication Date
CN102496133A true CN102496133A (en) 2012-06-13

Family

ID=46187955

Family Applications (1)

Application Number Title Priority Date Filing Date
CN2011103345503A Pending CN102496133A (en) 2011-10-30 2011-10-30 Doctor-patient communication terminal and method thereof

Country Status (1)

Country Link
CN (1) CN102496133A (en)

Cited By (26)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103268427A (en) * 2013-06-05 2013-08-28 常熟市广播电视总台 Hospital outpatient service system based on high-definition interaction set top box
CN104123690A (en) * 2014-08-06 2014-10-29 杨滨 Android-based intelligent analyzing method for hospital moving guide
CN104318178A (en) * 2014-10-29 2015-01-28 无锡中盛医疗设备有限公司 Medical treatment information security system
CN104376396A (en) * 2014-10-10 2015-02-25 邓洵 Fundus examination recording and follow-up visiting management system
CN104599212A (en) * 2015-02-24 2015-05-06 王学庆 Intelligent assistance management system and intelligent assistance management method for clients of peritoneal dialysis networks
CN104778344A (en) * 2013-12-11 2015-07-15 英属开曼群岛商慧康生活科技股份有限公司 cloud systems for providing health-related services in a communication network and methods thereof
CN104885117A (en) * 2012-10-31 2015-09-02 惠普发展公司,有限责任合伙企业 Visual call apparatus and method
CN105074740A (en) * 2013-03-29 2015-11-18 夏普株式会社 User condition confirmation system, user condition confirmation method, communication terminal device, user condition notification method, and computer program
CN106163481A (en) * 2014-03-27 2016-11-23 爱峰株式会社 Nurse call system
CN106295178A (en) * 2016-08-10 2017-01-04 王韧 Doctors and patients' consulting system based on call-back phone system, SMS platform system and intelligent mobile terminal and method thereof
CN106326685A (en) * 2016-11-04 2017-01-11 合肥观池信息科技有限责任公司 Doctor-patient satisfaction investigating system
CN106355533A (en) * 2016-09-05 2017-01-25 厦门飓浪计算机软件有限公司 Medical customer display, medical system and methods
CN106372398A (en) * 2016-08-29 2017-02-01 卢丽 Specialist platform used for doctor and patient communication of infectious disease department
CN106446591A (en) * 2016-11-26 2017-02-22 烟台凯富医疗科技有限公司 Intelligent follow-up visit management system based on medical system
CN106562858A (en) * 2015-10-07 2017-04-19 刘博文 IC card-equipped multifunctional sickbed for inpatient ward of hospital
CN107403062A (en) * 2017-07-25 2017-11-28 上海联影医疗科技有限公司 The method, apparatus and electric terminal of a kind of information processing
CN107638173A (en) * 2017-10-31 2018-01-30 天津时代怡诺科技股份有限公司 A kind of multi-functional device of making the rounds of the wards
CN108039199A (en) * 2017-12-22 2018-05-15 首都医科大学宣武医院 Virtual department implementation method and system
CN108172305A (en) * 2017-12-22 2018-06-15 首都医科大学宣武医院 User terminal, remote server and system for cerebral apoplexy continuous nursing
CN108182978A (en) * 2017-12-22 2018-06-19 北京鑫丰南格科技股份有限公司 A kind of virtual healthcare system
CN108234563A (en) * 2016-12-21 2018-06-29 天津广川科技有限公司 A kind of intelligent Web call replay system
CN108597562A (en) * 2018-04-16 2018-09-28 刘民堂 A kind of hospital clinical system based on Internet of Things
CN108694782A (en) * 2018-07-23 2018-10-23 北京瑞齐宁生物技术有限公司 The control method and health of the shared cabin of health share small house system
CN109616171A (en) * 2018-11-28 2019-04-12 四川省人民医院 A kind of novel medical insurance card operational system
CN110415833A (en) * 2019-06-28 2019-11-05 重庆医科大学附属永川医院 It is a kind of based on patient service be core wisdom hospital cloud platform system
CN111462874A (en) * 2020-03-10 2020-07-28 佛山市妇幼保健院 Medical technology multimedia diagnosis guide system

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101248858A (en) * 2008-04-08 2008-08-27 成都市宇中梅科技有限责任公司 Electric millstone mill soya-bean milk integrated machine
CN101827131A (en) * 2010-04-29 2010-09-08 上海索羽计算机信息科技有限公司 Clinical information system of hospital emergency center based on wireless network technology

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101248858A (en) * 2008-04-08 2008-08-27 成都市宇中梅科技有限责任公司 Electric millstone mill soya-bean milk integrated machine
CN101827131A (en) * 2010-04-29 2010-09-08 上海索羽计算机信息科技有限公司 Clinical information system of hospital emergency center based on wireless network technology

Cited By (30)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104885117A (en) * 2012-10-31 2015-09-02 惠普发展公司,有限责任合伙企业 Visual call apparatus and method
CN105074740A (en) * 2013-03-29 2015-11-18 夏普株式会社 User condition confirmation system, user condition confirmation method, communication terminal device, user condition notification method, and computer program
CN103268427A (en) * 2013-06-05 2013-08-28 常熟市广播电视总台 Hospital outpatient service system based on high-definition interaction set top box
CN104778344A (en) * 2013-12-11 2015-07-15 英属开曼群岛商慧康生活科技股份有限公司 cloud systems for providing health-related services in a communication network and methods thereof
CN106163481A (en) * 2014-03-27 2016-11-23 爱峰株式会社 Nurse call system
US10699807B2 (en) 2014-03-27 2020-06-30 Aiphone Co., Ltd. Nurse call system
CN104123690A (en) * 2014-08-06 2014-10-29 杨滨 Android-based intelligent analyzing method for hospital moving guide
CN104376396A (en) * 2014-10-10 2015-02-25 邓洵 Fundus examination recording and follow-up visiting management system
CN104318178A (en) * 2014-10-29 2015-01-28 无锡中盛医疗设备有限公司 Medical treatment information security system
CN104599212A (en) * 2015-02-24 2015-05-06 王学庆 Intelligent assistance management system and intelligent assistance management method for clients of peritoneal dialysis networks
CN106562858A (en) * 2015-10-07 2017-04-19 刘博文 IC card-equipped multifunctional sickbed for inpatient ward of hospital
CN106295178A (en) * 2016-08-10 2017-01-04 王韧 Doctors and patients' consulting system based on call-back phone system, SMS platform system and intelligent mobile terminal and method thereof
CN106372398A (en) * 2016-08-29 2017-02-01 卢丽 Specialist platform used for doctor and patient communication of infectious disease department
CN106355533A (en) * 2016-09-05 2017-01-25 厦门飓浪计算机软件有限公司 Medical customer display, medical system and methods
CN106326685A (en) * 2016-11-04 2017-01-11 合肥观池信息科技有限责任公司 Doctor-patient satisfaction investigating system
CN106446591A (en) * 2016-11-26 2017-02-22 烟台凯富医疗科技有限公司 Intelligent follow-up visit management system based on medical system
CN108234563A (en) * 2016-12-21 2018-06-29 天津广川科技有限公司 A kind of intelligent Web call replay system
CN107403062A (en) * 2017-07-25 2017-11-28 上海联影医疗科技有限公司 The method, apparatus and electric terminal of a kind of information processing
US11664119B2 (en) 2017-07-25 2023-05-30 Shanghai United Imaging Healthcare Co., Ltd. Method and system for providing medical services
CN107638173A (en) * 2017-10-31 2018-01-30 天津时代怡诺科技股份有限公司 A kind of multi-functional device of making the rounds of the wards
CN108182978A (en) * 2017-12-22 2018-06-19 北京鑫丰南格科技股份有限公司 A kind of virtual healthcare system
CN108172305A (en) * 2017-12-22 2018-06-15 首都医科大学宣武医院 User terminal, remote server and system for cerebral apoplexy continuous nursing
CN108039199A (en) * 2017-12-22 2018-05-15 首都医科大学宣武医院 Virtual department implementation method and system
CN108597562A (en) * 2018-04-16 2018-09-28 刘民堂 A kind of hospital clinical system based on Internet of Things
CN108694782A (en) * 2018-07-23 2018-10-23 北京瑞齐宁生物技术有限公司 The control method and health of the shared cabin of health share small house system
CN108694782B (en) * 2018-07-23 2020-12-25 北京瑞齐宁生物技术有限公司 Control method of health sharing cabin and health sharing cabin system
CN109616171A (en) * 2018-11-28 2019-04-12 四川省人民医院 A kind of novel medical insurance card operational system
CN110415833A (en) * 2019-06-28 2019-11-05 重庆医科大学附属永川医院 It is a kind of based on patient service be core wisdom hospital cloud platform system
CN110415833B (en) * 2019-06-28 2023-05-09 重庆医科大学附属永川医院 Intelligent hospital cloud platform system based on patient service as core
CN111462874A (en) * 2020-03-10 2020-07-28 佛山市妇幼保健院 Medical technology multimedia diagnosis guide system

Similar Documents

Publication Publication Date Title
CN102496133A (en) Doctor-patient communication terminal and method thereof
US10074148B2 (en) Medical kiosk and method of use
US20130073344A1 (en) Method and system of function analysis for optimizing productivity and performance of a workforce within a workspace
US8606595B2 (en) Methods and systems for assuring compliance
Masland et al. Use of communication technologies to cost-effectively increase the availability of interpretation services in healthcare settings
US8655796B2 (en) Methods and systems for recording verifiable documentation
US20150294079A1 (en) Telehealth system and process
US20120323590A1 (en) Methods and systems for electronic medical source
US20080301571A1 (en) System and Method for Administration and Documentation of Health Care Services
EP2811897A1 (en) Medical kiosk and method of use
US20120323805A1 (en) Methods and systems for electronic medical protocol
Lewis et al. Multidisciplinary case management for patients at high risk of hospitalization: comparison of virtual ward models in the United Kingdom, United States, and Canada
Kendall et al. Making background work visible: opportunities to address patient information needs in the hospital
Greiwe Using telemedicine in a private allergy practice
Schulmeister Technology and the transformation of oncology care
Abraham et al. Combining pharmacy expertise with asthma educator certification: assessing the impact on inner-city asthma patients
Lawal et al. A review of telemedicine and its potential in developing countries
Khatun et al. Prospects of mHealth to improve the health of disadvantaged population in Bangladesh
Najjuma The Possibilities of Improving Access to Healthcare Services with the Aid of Mobile Health in Uganda. An Investigation into Health Information Infrastructures and Users and non-Users Interest
Finn E-Patients Live Longer: The Complete Guide to Managing Health Care Using Technology
Sain et al. Advancing the Care Continuum for the Homeless: A Shelter-based Care Coordination Project Focused on Mental Health
Holzman ADVANCING TUBERCULOSIS CARE THROUGH VIDEO DIRECTLY OBSERVED THERAPY (VDOT)
Meyer et al. eHealth Benchmarking (Phase II)
Jordanova Closing the gap: E-health and optimization of patient care
Chung et al. Practice Organization and Management

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
C02 Deemed withdrawal of patent application after publication (patent law 2001)
WD01 Invention patent application deemed withdrawn after publication

Application publication date: 20120613