CN102385616B - By the method that WEB distribution, data base generate customizing virtual call center - Google Patents
By the method that WEB distribution, data base generate customizing virtual call center Download PDFInfo
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- CN102385616B CN102385616B CN201110306759.9A CN201110306759A CN102385616B CN 102385616 B CN102385616 B CN 102385616B CN 201110306759 A CN201110306759 A CN 201110306759A CN 102385616 B CN102385616 B CN 102385616B
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Abstract
The invention discloses a kind of method generating customizing virtual call center by WEB distribution, data base, described method includes: WEB distribution method, when to apply some enterprise is newly-increased, first the application-specific of this enterprise is reached enterprise's application version storehouse, then a certain application of this enterprise is chosen, load this application, after having loaded, start WEB service；Data library generating method, before enterprise database generates, this enterprise database script have to be generated by relevant database configuration information, these scripts include: data base generates script, DB Backup script, database recovery script, database user locking script, database user unlocks script；In time loading in service, system according to database template corresponding to this enterprise, can perform corresponding enterprise database and generate script, then generate the enterprise database of correspondence.The advantages such as the present invention has excellent performance, safe and stable, easy care is expansible, easy transplanting.
Description
Technical field
The present invention relates to a kind of method generating customizing virtual call center by WEB distribution, data base.
Background technology
Along with economic globalization advances, information technology has driven global service industry transfer to upgrade, and is just promoting service outsourcing to accelerate, and increasing company selects its non-core services outsourcing, to reduce cost, to enhance the competitiveness.Application systems most at present, is required for safeguarding or developer's manual construction application system, in the process built, cost is high, has a big risk, and maintenance difficulties is big.
Summary of the invention
The present invention seeks to provide a kind of method generating customizing virtual call center by WEB distribution, data base for the defect that prior art exists.On the platform building enterprise-level call center, standardization, convenient, meet the business of each Virtual Call Center flexibly, different enterprises can be made to have different data and business demand in our outsourcing platform.
The present invention for achieving the above object, adopts the following technical scheme that
The method that the present invention generates customizing virtual call center by WEB distribution, data base is as follows:
WEB distribution method
When to apply some enterprise is newly-increased, first the application-specific of this enterprise is reached enterprise's application version storehouse, then chooses a certain application of this enterprise, load this application, after having loaded, start WEB service；
Data library generating method
Before enterprise database generates, it is necessary to generating this enterprise database script by relevant database configuration information, these scripts include: data base generates script, DB Backup script, database recovery script, database user locking script, database user unlocks script；In time loading in service, system according to database template corresponding to this enterprise, can perform corresponding enterprise database and generate script, then generate the enterprise database of correspondence.
Application is stopped by WEB distribution method separately through platform.
Present invention have the advantage that:
Use this technology can the structure enterprise-level call-center application of Express specification, it is achieved the unified management of virtual center, allow enterprise's application can within the shortest time normalized structure.Distributed by web, data base's generation technique can quickly build application, saves the time, saves cost, improves the quality of software.The advantages such as structure application in this technical foundation has excellent performance, safe and stable, easy care is expansible, easy transplanting.
Accompanying drawing explanation
Fig. 1: WEB distribution method flow chart.
Fig. 2: data base generates method flow diagram.
Detailed description of the invention
As shown in Figure 1 and Figure 2, WEB distributes, the principle of data base's generation technique is, for different enterprise-level call centers, individually to dispose on the server for the WEB application of each enterprise, data base on outsourcing platform, so the application of each enterprise is independent, and data base is also independent.
Traditional WEB application is that WEB application is shared, and database table structure is shared, and all of enterprise has common a set of application system and database table structure.Traditional WEB, the mode of Database vendors, the drawback of exposure is apparent from, as: the application of all of enterprise is interactional, the application service of each enterprise can not separately maintain, the application of each enterprise can not customize flexibly, for day by day personalized business event demand, it is impossible to adapts to.Additionally operation standardization, the convenience of maintenance, in the autgmentability of system, WEB, Database vendors mode be incomparable.
WEB distribution technology, is on our outsourcing platform, and the application of each enterprise is carried out maintenance management, and the application Version Control of each enterprise, the historical usage of same enterprise also has Version Control.When to be loaded into enterprise's application, it is possible to choose the historical usage of this enterprise in WEB enterprise application library.Certainly there is some difference in business for each historical usage of this enterprise, so can meet the particular demands of specific enterprise flexibly.In WEB distribution technology, it is crucial that each application of each enterprise is carried out normalized maintenance, when to apply some enterprise is newly-increased, first the application-specific of this enterprise is reached enterprise's application version storehouse, then chooses a certain application of this enterprise, load this application, after having loaded, starting WEB service, such a enterprise applies with regard to deployment success, certainly the application started, this application can be stopped by we separately through platform.Disposing at this, start, stop in the process of application, user operation is integration, continuous-flow type, and the application of other enterprises is not affected by any impact.
Data base's generation technique is, in our WEB server, the database template of each enterprise is safeguarded, i.e. database template Version Control, and this is the Version Control with enterprise WEB application bag is consistent.Before enterprise database generates, it is necessary to generating this enterprise database script by relevant database configuration information, these scripts include: data base generates script, DB Backup script, database recovery script, database user locking script, database user unlocks script etc..In time loading in service, system according to database template corresponding to this enterprise, can perform corresponding enterprise database and generate script, then generate the enterprise database of correspondence.
The inventive method is applied in Jiangsu Telecom 1 plateform system, has the advantage that
Use this technology can the structure enterprise-level call-center application of Express specification, it is achieved the unified management of virtual center, allow enterprise's application can within the shortest time normalized structure.Distributed by web, data base's generation technique can quickly build application, saves the time, saves cost, improves the quality of software.The advantages such as structure application in this technical foundation has excellent performance, safe and stable, easy care is expansible, easy transplanting.
Claims (1)
1. distributed by WEB for one kind, data base generates the method for customizing virtual call center, it is characterized in that described method is as follows: WEB distribution technology is on outsourcing platform, the application of each enterprise is carried out maintenance management, the application Version Control of each enterprise, the historical usage of same enterprise also has Version Control, when to be loaded into enterprise's application, WEB enterprise application library is chosen the historical usage of this enterprise, WEB distribution method is when to apply some enterprise is newly-increased, first the application-specific of this enterprise is reached enterprise's application version storehouse, then a certain application of this enterprise is chosen, load this application, after having loaded, start WEB service；Data base's generation technique is in WEB server, the database template of each enterprise to be safeguarded, i.e. database template Version Control, consistent with the Version Control of enterprise WEB application bag, data library generating method is before enterprise database generates, it is necessary to generating this enterprise database script by relevant database configuration information, these scripts include: data base generates script, DB Backup script, database recovery script, database user locking script, database user unlocks script；In time loading in service, system according to database template corresponding to this enterprise, can perform corresponding enterprise database and generate script, then generate the enterprise database of correspondence；Application is stopped by WEB distribution method separately through platform.
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| CN1972296A (en) * | 2006-12-05 | 2007-05-30 | 北京邮电大学 | Method for generating service combined with various communication means based on XPL and its system |
| CN101692267A (en) * | 2009-09-15 | 2010-04-07 | 北京大学 | Method and system for detecting large-scale malicious web pages |
| CN101799754A (en) * | 2009-12-17 | 2010-08-11 | 中国电力科学研究院 | Method and system for developing web application |
| CN102024204A (en) * | 2010-12-14 | 2011-04-20 | 北京航空航天大学 | Constructing method of reliability design analysis service system of service oriented architecture |
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Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1972296A (en) * | 2006-12-05 | 2007-05-30 | 北京邮电大学 | Method for generating service combined with various communication means based on XPL and its system |
| CN101692267A (en) * | 2009-09-15 | 2010-04-07 | 北京大学 | Method and system for detecting large-scale malicious web pages |
| CN101799754A (en) * | 2009-12-17 | 2010-08-11 | 中国电力科学研究院 | Method and system for developing web application |
| CN102024204A (en) * | 2010-12-14 | 2011-04-20 | 北京航空航天大学 | Constructing method of reliability design analysis service system of service oriented architecture |
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Address after: 210000 No. 268, Hanzhoung Road, Nanjing, Jiangsu Patentee after: CLP Hongxin Information Technology Co., Ltd Address before: 210000 No. 268, Hanzhoung Road, Nanjing, Jiangsu Patentee before: Jiangsu Hongxin System Integration Co., Ltd. |