CN102316050A - Voice mail delivery method, device and system - Google Patents

Voice mail delivery method, device and system Download PDF

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Publication number
CN102316050A
CN102316050A CN201110212736A CN201110212736A CN102316050A CN 102316050 A CN102316050 A CN 102316050A CN 201110212736 A CN201110212736 A CN 201110212736A CN 201110212736 A CN201110212736 A CN 201110212736A CN 102316050 A CN102316050 A CN 102316050A
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China
Prior art keywords
voice
mail
user
voice mail
debit
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CN201110212736A
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Chinese (zh)
Inventor
加雄伟
严斌峰
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China United Network Communications Group Co Ltd
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China United Network Communications Group Co Ltd
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Priority to CN201110212736A priority Critical patent/CN102316050A/en
Publication of CN102316050A publication Critical patent/CN102316050A/en
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Abstract

The invention discloses a voice mail delivery method, a device and a system. The method comprises the following steps that: a voice mail sent by a mail sending end is received, and the voice mail comprises a voice mailbox mark of a receiving party user; a voice mailbox of a receiving user corresponding to the voice mailbox mark is inquired and obtained from a user information management database according to the voice mailbox mark of the receiving party user, wherein the user information management database stores the voice mailbox and a plurality of voice mailbox marks bound with the voice mailbox; and the voice mail is stored into the voice mailbox of the receiving party user according to the obtained voice mailbox of the receiving party user. The technical scheme of the voice mail delivery method has the advantages that the voice mail can be sent according to any one mark of the users, the vice mails can be managed, and the popularization and the application of the voice mails are convenient.

Description

Voice mail delivering method, device and system
Technical field
The present invention relates to the communication technology, relate in particular to a kind of voice mail delivering method, device and system.
Background technology
Voice Mail Service can provide voice messaging for the user, in being widely used in daily life and having worked, is the key that realizes Voice Mail Service and how to carry out sending of Voice Mail Service effectively.
Existing Voice Mail Service generally is the supplementary service that depends on telephone service; Voice Mail Service provider provides the tone information mailbox of binding with telephone number for the user; This tone information mailbox is the database that is used for storaged voice message, and the mode of the telephone number that the user can be through dialing agreement is listened to the tone information of oneself.Can find out that in the existing Voice Mail Service, telephone number and tone information mailbox have single binding relationship, promptly each telephone number is bound a tone information mailbox; Yet along with popularizing of portable terminal, and user and operator are to the demand of integrated services; This binding relationship can't adapt to new demand, for example, and as far as same user; If this user has a plurality of telephone terminals, during promptly a plurality of telephone number, operator need provide a plurality of tone information mailbox for the user; And bind with each telephone number respectively, like this, operator will be very high to the construction and the O&M cost of user's voice messages in mailbox; Each user only can listen to through the corresponding phone number terminal when answering tone information, and the user need safeguard a plurality of tone information mailbox, and this can increase user's the cost that administers and maintains equally.
To sum up, in the existing voice mail service,, the tone information mailbox comes the storaged voice message through being set; And tone information mailbox and telephone number are single binding relationships, for each telephone number, all need set independent tone information mailbox; Cause same user to have a plurality of tone information mailbox, make that the maintenance and management of tone information mailbox is inconvenient, cost is higher; And the user uses the tone information mailbox also inconvenient, is unfavorable for the promotion and application of Voice Mail Service.
Summary of the invention
The present invention provides a kind of voice mail delivering method, device and system, can effectively improve voice mail and administer and maintain simply, improves the convenience that the user uses voice mail, is convenient to the promotion and application of Voice Mail Service.
The present invention provides a kind of voice mail delivering method, comprising:
Receive the voice mail that the mail transmitting terminal sends, said voice mail comprises debit's user's voice mailbox sign;
According to said debit's user's voice mailbox sign; From the subscriber information management database, inquire about and obtain the corresponding reception user's voice mailbox of said voice mail sign; Wherein, the said subscriber information management database a plurality of voice mails sign of preserving voice mail and binding together with voice mail;
Said debit's user's voice mailbox according to obtaining is saved in said voice mail in said debit's user's voice mailbox.
The present invention provides a kind of message delivery process device, comprising:
The message sink module is used to receive the voice mail that the mail transmitting terminal sends, and said voice mail comprises debit's user's voice mailbox sign;
The user inquiring administration module; Be used for identifying according to debit's user's voice mailbox; The corresponding debit's user's voice mailbox of voice inquirement mailbox sign from the subscriber information management database; Wherein, the said subscriber information management database a plurality of voice mails sign of preserving voice mail and binding together with voice mail;
The message delivery module is used for according to the debit's user's voice mailbox that obtains voice mail being sent in debit's user's voice mailbox.
The present invention provides a kind of voice mail delivery system, comprising:
The mail transmitting terminal is used to send voice mail, and said voice mail comprises debit's user's voice mailbox sign;
Message delivery process device; Be used to receive the voice mail that said mail transmitting terminal sends; And according to connecing said debit's user's voice mailbox sign, the corresponding debit's user's voice mailbox of this voice mail sign of inquiry sends to voice mail in said debit's user's voice mailbox from the subscriber information management database; Wherein, the subscriber information management database a plurality of voice mails sign of preserving voice mail and binding together with voice mail;
The mail reception end is used to receive voice mail and the preservation that said message delivery process device sends.
Voice mail delivering method provided by the invention, device and system; Identify through any one voice mail corresponding and to carry out sending of voice mail with the user's voice mailbox; When sending and writing voice mail, only need know arbitrary voice mail sign that debit's user's voice mailbox is corresponding, just can voice mail be sent to the debit; Can effectively improve the convenience that voice mail sends; Make a user have only a voice mail promptly can realize all voice mails of initiating through a plurality of voice mail signs are managed, the convenience that can effectively improve the voice mail management and use is convenient to the promotion and application of Voice Mail Service.
Description of drawings
The structural representation of the voice mail delivery system that Fig. 1 provides for the embodiment of the invention one;
Fig. 2 is the structural representation of message delivery process device in the embodiment of the invention one;
The structural representation of the voice mail delivery system that Fig. 3 provides for the embodiment of the invention two;
Fig. 4 is the structural representation of the message delivery module of message delivery process device in the embodiment of the invention two;
Fig. 5 is the structural representation of message delivery process device in the embodiment of the invention three;
Fig. 6 is the structural representation of the Mail Clients that provides in the embodiment of the invention;
The schematic flow sheet of the voice mail delivering method that Fig. 7 provides for the embodiment of the invention four;
The schematic flow sheet of the voice mail delivering method that Fig. 8 provides for the embodiment of the invention five.
Embodiment
For the purpose, technical scheme and the advantage that make the embodiment of the invention clearer; To combine the accompanying drawing in the embodiment of the invention below; Technical scheme in the embodiment of the invention is carried out clear, intactly description; Obviously, described embodiment is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills are not making the every other embodiment that is obtained under the creative work prerequisite, all belong to the scope of the present invention's protection.
In the technical scheme of the present invention; The user can carry out sending of voice mail through the mode that mail sends; And a user's voice mailbox can have been bound a plurality of voice mail signs; Mail originating party user can carry out the editor and the transmission of voice mail through arbitrary voice mail sign of debit's user's voice mailbox, and simultaneously, debit user can visit and manage the voice mail of oneself through arbitrary voice mail sign.At first voice mail delivery system provided by the invention is described below.
The structural representation of the voice mail delivery system that Fig. 1 provides for the embodiment of the invention one.As shown in Figure 1, this mail carrying system comprises: mail transmitting terminal 1, message delivery process device 2 and mail reception end 3, wherein:
Mail transmitting terminal 1 is used to send voice mail, and this voice mail comprises debit's user's voice mailbox sign;
Message delivery process device 2; Be used to receive the voice mail that mail transmitting terminal 1 sends; And, from the subscriber information management database, inquire about and obtain debit's user's voice mailbox of this voice mail sign correspondence according to debit's user's voice mailbox sign, voice mail is sent in debit's user's voice mailbox; Wherein, the subscriber information management database a plurality of voice mails sign of preserving voice mail and binding together with voice mail;
Mail reception end 3 is used to receive voice mail and the preservation that message delivery process device 2 sends.
Present embodiment can be applicable to the delivery process of voice mail; A user can have a voice mail, and a plurality of voice mails sign that binds together with this voice mail, like this; The user can identify the Managing speech mailbox through any one voice mail; Receive or editor's voice mail, other user also can send voice mail to the user through any one voice mail sign of user.
In the present embodiment; Above-mentioned voice mail sign can be the bit string of the voice mail of identifying user; This bit string can be the character string of any agreement, for example global user's unique identification (GUID), addresses of items of mail, Mobile Directory Number, fixed line number etc.In the present embodiment, the voice mail that the user's voice mailbox is bound is designated fixed telephone number and the Mobile Directory Number that the user uses.
Above-mentioned mail transmitting terminal 1 and mail reception end 3 can be that the user is used to edit, the client device of transmission and receiving voicemail.When the user used the client device editor and sends voice mail, this equipment can be described as the mail transmitting terminal; When the user uses client device to receive and plays voice mail; This equipment can be described as the mail reception end, it will be appreciated by persons skilled in the art that the mail transmitting terminal can have the function of mail reception end; Same, the mail reception end also can have the function of mail transmitting terminal.Wherein, The user can visit the voice mail of oneself through arbitrary voice mail sign; Edit, check the voice mail in the voice mail; And mail transmitting terminal or mail reception end all can have the independently memory module of storaged voice mail, so that the voice mail that receives is stored and managed.
Above-mentioned message delivery process device 2 is to point to the equipment that client device provides the voice mail delivery service; The user can pass through this message delivery process device of client device access; Sends or obtain voice mail, and each user's voice mailbox is to belong to a message delivery process device that promptly each user only can visit the own message delivery process device that belongs to; Correspondingly, each client corresponding to the user also belongs to a message delivery process device.When message delivery process device is that the client device of ownership place is when providing the delivery service of voice mail; This message delivery process device is also referred to as the message system of ownership place; Therefore; The message delivery process device of mail transmitting terminal ownership place can be described as the originating party message system, and the message delivery process device of mail reception end ownership place can be described as debit's message system.In the present embodiment, mail transmitting terminal and mail reception end all belong to same message delivery process device, and promptly the mail transmitting terminal is identical with the ownership place of mail reception end, all addressable same message delivery process device.
In the present embodiment, the user can edit and send voice mail through client device, wherein, except having speech data information, also carries debit user's a voice mail sign in the voice mail, and originating party user's voice mailbox sign; The voice mail that message delivery process device can send the client device of its ownership carries out delivery process, and voice mail is delivered to debit's user client equipment.Can find out that in the present embodiment, the transmission of voice messaging is to transmit through lettergram mode; Rather than the mode of tone information; The user need can pass through the client device recorded speech of self when debit user leaves a message, and the generation voice mail sends to debit's user's voice mailbox; Debit user can hear the voice that the user sends through the voice mail of visiting oneself, can realize Voice Mail Service equally.
Fig. 2 is the structural representation of message delivery process device in the embodiment of the invention one.As shown in Figure 2, above-mentioned message delivery process device 2 specifically can comprise message sink module 21, user inquiring administration module 22 and message delivery module 23, wherein:
Message sink module 21 is used to receive the voice mail that mail transmitting terminal 1 sends, and this voice mail comprises debit's user's voice mailbox sign;
User inquiring administration module 22; Be used for identifying according to debit's user's voice mailbox; The corresponding debit's user's voice mailbox of voice inquirement mailbox sign from the subscriber information management database; Wherein, the subscriber information management database a plurality of voice mails sign of preserving voice mail and binding together with voice mail;
Message delivery module 23 is used for according to the debit's user's voice mailbox that obtains voice mail being sent in debit's user's voice mailbox.
In the present embodiment, above-mentioned subscriber information management database can be user profile storage and inquiry service, stores user profile and can user profile storage and inquiry service be provided to message delivery process device 2.Particularly; Can store the user's voice mailbox in this subscriber information management database, and the information such as a plurality of voice mail signs of binding with voice mail, like this; After message delivery process device 2 receives and includes debit's user's voice mailbox sign; Can confirm debit's user's voice mailbox, thereby can voice mail be sent in debit's user's voice mailbox through this database of inquiry.
In the present embodiment, message delivery process device 2 also can be managed mail except can send mail the time; Particularly; This message delivery process device can be a mail server, and the user can be registered in this mail server through mail transmitting terminal or mail reception end, obtains to belong to the voice mail of self; And can pass through the access mail server, send or receiving voicemail.
In the present embodiment, a user can have a voice mail, and a voice mail can have been bound a plurality of voice mail signs; The Email Sender uses any one sign of mail reception person all can send voice mail to mail reception person, and by message delivery process device the voice mail that voice mail is delivered to mail reception person is identified in the corresponding voice mail; And mail reception person can use the voice mail of the voice mail and management oneself of any voice mail identification access oneself.
In the present embodiment; The user can be when message delivery process device be registered; Submit a plurality of voice identifier of binding with the voice mail that obtains to, message delivery process device can be kept at the binding relationship between this voice mail and the voice identifier in the subscriber information management database simultaneously.
In the practical application; When some users have a plurality of telephone number; Can be at voice mail of message delivery process device registration, and this voice mail telephone numbers a plurality of with it are bound, then other user is when this user sends voice mail; Only need any one telephone number can carry out the transmission of voice mail, the user also can receive according to the telephone terminal of self and managing voice mail simultaneously.Like this, when carrying out the mail transmission, only need know any one sign of user, for example telephone number just can send voice mail to the user; Simultaneously, the user also can utilize any one sign of oneself, visits message delivery process device, obtains the voice mail in the Voice Mailbox.
To sum up can find out; Present embodiment voice mail delivery system can identify through any one voice mail corresponding with the user's voice mailbox and carry out sending of mail, when sending and writing voice mail; Only need know arbitrary voice mail sign that debit's user's voice mailbox is corresponding; Just can voice mail be sent to the debit, can effectively improve the convenience that voice mail sends, make a user have only a voice mail promptly can realize all voice mails of initiating through a plurality of voice mail signs are managed; The convenience that can effectively improve the voice mail management and use is convenient to the promotion and application of Voice Mail Service.
The structural representation of the voice mail delivery system that Fig. 3 provides for the embodiment of the invention two; Fig. 4 is the structural representation of message delivery process device in the embodiment of the invention two.Different with above-mentioned embodiment technical scheme illustrated in figures 1 and 2 is that in the present embodiment, the mail transmitting terminal belongs to different message delivery process devices respectively with the mail reception end.Particularly, as shown in Figure 3, the mail transmitting terminal 1 in the present embodiment mail carrying system belongs to the first message delivery process device 201, and mail reception end 3 belongs to the second message delivery process device 202.It will be appreciated by those skilled in the art that; The mail transmitting terminal belongs to message delivery process device; Be meant that the mail transmitting terminal can directly visit the message delivery process device of its ownership; And have different domain-name informations between the different message delivery process devices, promptly each message delivery process device is respectively to there being different domain-name informations.
In the present embodiment; The first message delivery process device 201 can identify according to recipient's user's voice mailbox; Inquiry obtains the corresponding recipient's user's voice mailbox of voice mail sign from the subscriber information management database; And obtain the domain-name information of the second message delivery process device of recipient's user's voice mailbox ownership place; Like this, the first message delivery process device 201 just can be connected to the second message delivery process device 202 according to this domain-name information, so that voice mail is sent to the second message delivery process device 202.
In the present embodiment; On above-mentioned technical scheme embodiment illustrated in fig. 2 basis; As shown in Figure 4; Message delivery process device in the present embodiment also can comprise: link information searching and managing module 24 is used for the domain name according to debit's user's voice mailbox, to domain-name information management data library inquiry and obtain the link information of the message delivery process device of debit's user's voice mailbox ownership place; Message delivery module 23 specifically can connect the message delivery process device of debit's user's voice mailbox ownership place according to this link information, voice mail is sent to the message delivery process device of mail reception end ownership.In addition; User inquiring administration module 22 also can be according to the address of the debit's user's voice mailbox that obtains; Confirm the domain-name information of debit's user's voice mailbox, and the domain-name information of said debit's user's voice mailbox is sent to said link information searching and managing module 24.
In the present embodiment; When the first message delivery process device 201 receives the voice mail of mail transmitting terminal 1 transmission; Can identify according to the voice mail in the voice mail; Inquire about mail reception person's voice mail, confirm the domain-name information of voice mail, and the link information of the second message delivery process device 202 through inquiring about debit's user's voice mailbox ownership to the domain-name information management database; After obtaining the link information of the second message delivery process device 202; The first message delivery process device 201 just can be according to this link information; Set up with the second message delivery process device 202 between be connected, voice mail is sent to the second message delivery process device 202; After the second message delivery process device 202 receives voice mail, promptly can it be stored in debit's user's voice mailbox, and offer mail reception person's mail reception end 3, supply debit user to check voice mail.
In this enforcement; Above-mentioned link information searching and managing module 24 can be passed through the domain-name information management database; Inquire about and obtain the link information of the message delivery process device of debit's user's voice mailbox ownership place; Wherein, this domain-name information management database can store the information such as mapping table of message delivery process device and domain name.Particularly; Link information searching and managing module 24 can be through initiating query requests to the domain-name information management database; Obtain link information, this domain-name information management database can be according to the domain-name information in the query requests, and the link information of message delivery process device that will be corresponding with domain name offers link information searching and managing module 24; Wherein, Described link information specifically can comprise host IP address, IP port, and other auxiliary information that connects, and promptly can set up the not communication between two message delivery process devices between same area according to this link information and connect.
In the present embodiment; When link information searching and managing module 24 also can change in the connection status of message delivery process device; Upgrade the link information of oneself in real time to the domain-name information management database; Like this, can guarantee effectively that message delivery process device is stable, receive the voice mail that other message delivery process device sends constantly.
Can find out; Present embodiment voice mail delivery system can realize having sending of mail transmitting terminal and the voice mail between the mail reception end between the different domain names; Can effectively realize the sending of voice mail between the different domain names, improve the convenience that voice mail uses.
Fig. 5 is the structural representation of message delivery process device in the embodiment of the invention three.As shown in Figure 5; Message delivery process device in the present embodiment system specifically can comprise: message sink module 21, user inquiring administration module 22, message delivery module 23, link information searching and managing module 24, message storage module 25, message informing module 26, registration management module 27 and first state management module 28 describe respectively in the face of each module down:
Message sink module 21 is used to receive the voice mail and the parameter of sending from the mail transmitting terminal that belongs to self, simultaneously, also receives the voice mail and the parameter that come from other message delivery process device transmission.After message sink module 21 receives voice mail and parameter thereof; Store through message storage module 25; And as required, voice mail is delivered to the mail reception end, the perhaps message delivery process device of mail reception end ownership place by message delivery module 23.
Message storage module 25 is used to store the voice mail that receives itself and parameter.Message storage module 25 can to each ownership place user provide the storing waiting mail wait send out a mail mailbox, send out mail mailbox, new mail mailbox, spam mailbox, and parameter stored data base etc.When voice mail that sends when the client that receives ownership place and parameter, to treating a mail mailbox, if when sending voice mail to debit's user's voice mailbox, then said voice mail is saved to and sends out the mail mailbox with the related voice email storage; If the mail carrying failure then is saved to the spam mailbox with voice mail; When Radix Angelicae Sinensis possession user receives new voice mail; New voicemail is saved to the new mail mailbox; And notify debit user to extract new voicemail through message informing module 26; If new voicemail is not successfully sent the user client to the debit, then new voicemail can be transferred to the spam mailbox.
Message delivery module 23 is used for sending voice mail to debit's user's voice mailbox.After message delivery module 23 has been sent voice mail, but the state of processed voice mail also, and can be to the mail carrying device send state information of mail transmitting terminal or mail transmitting terminal ownership place.
Registration management module 27 is used to receive registration and link information with the maintain customer end.Client need be registered to the message delivery process device of ownership place before transmission or receiving voicemail or message extraction notice.
User inquiring administration module 22; Be used for inquiry and management ownership place user profile; Can be according to debit's user's voice mailbox sign, the corresponding debit's user's voice mailbox of voice inquirement mailbox sign from the subscriber information management database, inquiry obtains debit user's domain-name information.
Link information searching and managing module 24; Be used to manage home domain name; Can be mutual with the domain-name information management database, the link information of searching the message delivery process device of mail reception end ownership place according to debit user's domain-name information, particularly; When this link information searching and managing module 24 can change according to the connection status of home domain name, upgrade the link information of oneself in real time to the domain-name information management database.
First state management module 28 is used to preserve the treatment state with managing voice mail, for example; When receiving new mail; Generate the process state information that has received mail, and feed back to the mail supplier, perhaps through message delivery module 23; During the success of transmission voice mail, generate voice mail and send successful information and preservation etc.
In the present embodiment, message delivery process device can be realized client user's registration, information transmission, reception and management etc. through above-mentioned each module, can be each user mail carrying and management service are provided.
Fig. 6 is the structural representation of the Mail Clients that provides in the embodiment of the invention.In the present embodiment; Mail transmitting terminal and mail reception end are Mail Clients; And can have identical functions, particularly, as shown in Figure 6; Mail Clients specifically can comprise: message editing module 11, message transmission module 12, second state management module 13, notice administration module 14, message extraction module 15 and endpoint registration module 16 describe as follows in the face of each module down:
Message editing module 11; Can be used for providing for the user editor of voice mail content and voicemail parameter, wherein, the voice mail content can comprise voice messaging; Voice messaging can come from from terminal equipment to be gathered in real time, also can select already present voice document in the slave unit.Voicemail parameter can comprise: mail debit user's voice mailbox sign, the voice mail that whether needs delivery report, send priority, whether sent in originating party user's voice information stores etc.
Message transmission module 12 is used for sending voice mail and parameter thereof to the message delivery process device of ownership place.Particularly, message transmission module 12 can be used simple message transfer protocol (SMTP) (Simple Mail Transfer Protocol SMTP) sends voice mail and parameter thereof to the mail carrying processing unit of ownership place.
Second state management module 13 is used to receive the state with managing voice mail, and the state of voice mail divides three types, and one is the relevant state of editor, and another is to send relevant state, and the 3rd is to receive relevant state.The state that editor is relevant can comprise: whether edit completion.Sending relevant state can comprise: whether sent, whether send successfully, whether be delivered to debit's message system, whether be delivered to mail reception end etc.Receiving relevant state can comprise: whether have that message needs to download, whether message was downloaded, whether message is downloaded successfully waits.
Notice administration module 14 is used to receive and manage message extraction notice and relevant information that the message delivery process device of ownership place sends.
Message extraction module 15 is used for extracting voice mail from the message delivery process device of ownership place.Particularly, but (Internet Mail Access Protocol IMAP) extracts voice mail and parameter thereof to message extraction module 15 internet usage mail access agreements from the message delivery process device of ownership place.When the user had new voice mail to extract, the message delivery process device of ownership place can notify client to extract said voice mail, and client just can be extracted notice according to this, extracts voice mail from message delivery process device.
Endpoint registration module 16 is used to be registered to the message delivery process device of ownership place.During client terminal start-up, can be registered to the message delivery process device of ownership place automatically.
In the present embodiment, Mail Clients also can have the memory module that is used for the storaged voice mail, so that the voice mail that receives, voice mail to be sent etc. are stored and managed.
In the present embodiment, the user can through client set up with message delivery process device between be connected, and can carry out editor, transmission, reception and the management of voice mail.Wherein, this client specifically can be portable terminal, fixed terminal and computers etc. such as mobile phone.
The schematic flow sheet of the voice mail delivering method that Fig. 7 provides for the embodiment of the invention four.As shown in Figure 7, the present embodiment method can may further comprise the steps:
The voice mail that step 101, reception mail transmitting terminal send, this voice mail comprises debit's user's voice mailbox sign;
Step 102, identify according to debit's user's voice mailbox; From the subscriber information management database, inquire about and obtain the corresponding debit's user's voice mailbox of said voice mail sign; Wherein, the subscriber information management database a plurality of voice mails sign of preserving voice mail and binding together with voice mail;
Step 103, according to the debit's user's voice mailbox that obtains, voice mail is sent in debit's user's voice mailbox.
Present embodiment can be applicable to carry out sending of voice mail in the voice mail delivery system that the invention described above embodiment provides, and the Email Sender only need know mail reception person's a corresponding sign of voice mail, can realize the transmission to voice mail.Particularly, the user can store a plurality of voice mail signs of binding with the user's voice mailbox in the subscriber information management database, like this; The Email Sender is to the user; Be mail reception person when sending voice mail, only need know user's a voice mail sign, just can identify voice mail is sent to debit user according to this voice mail; Avoid in the prior art user need have a plurality of voice mails and bound the inconvenience that brings with a plurality of telephone numbers respectively; Can be convenient to the maintenance and management of user's voice mailbox, improve the convenience that the user uses voice mail, be convenient to the promotion and application of Voice Mail Service.Simultaneously, the originating party user only need know debit user's a voice mail sign when sending mail; For example telephone number just can be realized the transmission of voice mail, makes the user can directly use these to be prone to the sign of note; Just can send voice mail, the transmission of voice mail is very convenient.
In the face of extracting three processes, mail transmission of the present invention, mail carrying and mail describe down, so that technical scheme of the present invention is had a better understanding.
The schematic flow sheet of the voice mail delivering method that Fig. 8 provides for the embodiment of the invention five.Present embodiment can be applicable in the above-mentioned voice mail delivery system shown in Figure 3; Realize sending of voice mail, carrying out before voice mail sends that the user need open an account; Promptly in corresponding mail carrying processing unit, register voice mail; Wherein, each voice mail is provided with a plurality of voice mails sign, for example user's addresses of items of mail, user's cell-phone number, user's fixed telephone number etc.; And before carrying out mail carrying, also need client be registered to message delivery process device, particularly; During the client registration, user's relevant authentication information need be provided, for example user name, user cipher etc.; And the ability information of client, for example, the type of notification message that client can receive, the link information of client etc.; And the process that client is registered to ownership place message delivery process device can be asynchronous; Behind the registration failure or inefficacy of client, client can be registered to the message delivery process device of ownership place once more, after the client registration finishes; The user just can directly visit the message delivery process device of its ownership place through client, carries out editor, transmission and the reception etc. of mail.It will be understood by those skilled in the art that client registration described here, is exactly to utilize through user's voice mailbox accounts information, this client device is connected to the mail carrying processing unit, so that carry out the transmission or the reception of mail.
Describe respectively through the process of mail reception termination receiving emails through mail transmitting terminal transmission mail process, mail carrying process and debit user in the face of the originating party user down.
1. the originating party user sends the process of message through the mail transmitting terminal
The originating party user uses the mail transmitting terminal to generate and editor's voice mail, sends to the first message delivery process device then, storage of the first message delivery process device and forwarding voice mail, and can handle relevant feedback information to mail transmitting terminal transmit status.Idiographic flow comprises the steps:
Step 201, originating party user use the mail transmitting terminal to generate and editor's voice mail.
The originating party user can pass through mail transmitting terminal recorded speech data, perhaps selects voice document, generates voice mail as data source.The originating party user can be provided with the parameter of voice mail, for example, and debit's user's voice mailbox sign, priority etc.Wherein, debit's user's voice mailbox sign can be the cell-phone number bound with debit's user's voice mailbox etc.
Step 202, originating party user use the mail transmitting terminal to send to the first message delivery process device to the voice mail that edits.
The mail transmitting terminal is pushed to the first message delivery process device to voice mail (comprising parameter information).Can use smtp protocol between the mail transmitting terminal and the first message delivery process device.
Step 203, the first message delivery process device storaged voice mail are treated in the mail mailbox to originating party user's voice mailbox.
The first message delivery process device provides storage to wait to transmit the memory space of voice mail and relevant information to the ownership place user; Promptly wait to send out the mail mailbox; When the first message delivery process device receives the voice mail of the user's transmission that belongs to self, can be at first with treat the mail mailbox of the voice mail storage that receives to the originating party user.
Step 204, the first message delivery process device are to mail transmitting terminal condition report feedback.
Whether the first message delivery process device can for example, all receive voice mail to mail transmitting terminal feedback processing status report, the storaged voice mail that whether has living space, parameter information of whether comprising in the support voice mail etc.
Through step 201 to step 204, voice mail is delivered to the first message delivery process device of its ownership place from the mail transmitting terminal.
2. the message delivery process between the message delivery process device
After the first message delivery process device receives the voice mail of mail transmitting terminal submission, the message delivery process between initiation message delivery process device.At the first message delivery process device before delivery of messages; Need check the debit user's of voice mail information, and check the link information of the second message delivery process device of debit's user's voice mailbox ownership according to debit's user's voice mailbox identification information of voice mail.After the link information that detects the second message delivery process device, the voice mail that the first message delivery process device can will send to originating party is delivered to the second message delivery process device.
Message is sent specifically and can be may further comprise the steps:
Step 205, the first message delivery process device are to the actual domain name of subscriber information management data base querying debit user's voice mailbox.
Comprise debit's user's voice mailbox sign in the voice mail.This voice mail sign can be any one effective sign of debit user, and the voice mail sign is by the subscriber information management data base administration.The first message delivery process device can identify according to debit's user's voice mailbox; From the subscriber information management database, searching the domain name of the ownership place that obtains debit user place, also is the domain name of the message delivery process device of debit's user's voice mailbox ownership.
Wherein, user described here belongs to the domain name of ownership place, also can be described as user's domain name, perhaps user's actual domain name.
Step 206, subscriber information management database can be according to the query requests of the first message delivery process device, and debit user's actual domain name is fed back to the first message delivery process device.
Step 207, the first message delivery process device are to the link information of the domain-name information management data library inquiry second message delivery process device.
Step 208, domain-name information management database feed back the link information of the second message delivery process device according to query requests to the first message delivery process device.
After the first message delivery process device gets access to debit user's actual domain name; Need search the link information of the second message delivery process device through the domain-name information management database, link information can comprise: host IP address, IP port and other auxiliary information that connects.
The first message delivery process device is before searching link information to the domain-name information management database; Can contrast with the domain-name information of oneself; If identical, represent that then the second message delivery process device is identical with the first message delivery process device with the domain-name information of oneself.If the second message delivery process device is identical with the first message delivery process device; Explain that then debit's user's voice mailbox also is to belong to the first message delivery process device; Do not need to search link information to the domain-name information management database again, directly voice mail is saved to debit's user's voice mailbox and gets final product, the mail carrying process finishes; Otherwise, execution in step 209.
The link information of the second message delivery process device that step 209, first message delivery process device basis find is connected to the second message delivery process device, and voice mail is forwarded to the second message delivery process device.
Can use agreements such as SMTP to send voice mail and parameter information thereof between the message delivery process device.
Step 210, the second message delivery process device storaged voice mail are in the inbox of debit's user's voice mailbox.
Message delivery process device can provide the memory space of storage new voicemail, i.e. inbox for the user.The second message delivery process device can be with the voice mail storage that receives in debit user's inbox.
Step 211, the second message delivery process device are sent the state processing report of voice mail to the first message delivery process device.
The second message delivery process device, can be reported to the treatment state that the first message delivery process device sends voice mail after debit user's the inbox at inspection and storaged voice mail.
Step 212, the first message delivery process device are according to the feedback information of the second message delivery process device, and other related information, send feedback information to the mail transmitting terminal.
The first message delivery process device is according to the feedback information that receives, and other related information, sends feedback information to the mail transmitting terminal, sends the result with notice originating party user mail.
Through step 205 to step 212, the originating party user of voice mail from the first message delivery process device a mail mailbox of treating is delivered to the debit user's in the second message delivery process device inbox.
3. the mail reception end extracts the process of message
The second message delivery process device notifies debit user to extract voice mail after getting access to the voice mail of originating party user transmission.After debit user's mail reception end was received and extracted notification message, the content of pressing message informing was extracted the voice mail of appointment from the second message delivery process device.The message extraction process specifically can may further comprise the steps:
Step 213, the second message delivery process device circular mail receiving terminal extract message.
The second message delivery process device can use short message service (SMS) mode circular mail receiving terminal, also can make notice otherwise.
Step 214, mail reception end be the content of message as per advice, extracts the voice mail of appointment to the second message delivery process device requests.
The content of notification message mainly comprises: the method for the originating party voice mail sign of new voicemail, transmitting time, mail size, access voicemail and parameter etc.
Step 215, the second message delivery process device are delivered voice mail to the mail reception end.
The mail reception end is the content of message as per advice; Extract the voice mail of appointment to the second message delivery process device requests; After second message delivery process device checking mail reception end and the solicited message thereof, send the voice mail content and the parameter information of appointment to the mail reception end.Can use IMAP protocol interaction information between the mail reception end and the second message delivery process device.
Step 216, the second message delivery process device are reported to the sending state of first message delivery process device feedback voice mail.
Step 217, the first message delivery process device are according to the feedback information of the second message delivery process device, to originating party user's mail transmitting terminal feedback correlation behavior report.
The second message delivery process device is sending voice mail to the mail reception end, and perhaps notice is failed, perhaps sent when failing, can be to the result of first message delivery process device feedback voice mail.The first message delivery process device can and then send the correlation behavior report to the mail transmitting terminal.
Through step 213 to step 217, voice mail is delivered to the mail reception end from the second message delivery process device, checks or read this voice mail for the debit, thereby realization the whole of voice mail sent.
One of ordinary skill in the art will appreciate that: all or part of step that realizes said method embodiment can be accomplished through the relevant hardware of program command; Aforesaid program can be stored in the computer read/write memory medium; This program the step that comprises said method embodiment when carrying out; And aforesaid storage medium comprises: various media that can be program code stored such as ROM, RAM, magnetic disc or CD.
What should explain at last is: above embodiment is only in order to explaining technical scheme of the present invention, but not to its restriction; Although with reference to previous embodiment the present invention has been carried out detailed explanation, those of ordinary skill in the art is to be understood that: it still can be made amendment to the technical scheme that aforementioned each embodiment put down in writing, and perhaps part technical characterictic wherein is equal to replacement; And these are revised or replacement, do not make the spirit and the scope of the essence disengaging various embodiments of the present invention technical scheme of relevant art scheme.

Claims (10)

1. a voice mail delivering method is characterized in that, comprising:
Receive the voice mail that the mail transmitting terminal sends, said voice mail comprises debit's user's voice mailbox sign;
According to said debit's user's voice mailbox sign; From the subscriber information management database, inquire about and obtain the corresponding reception user's voice mailbox of said voice mail sign; Wherein, the said subscriber information management database a plurality of voice mails sign of preserving voice mail and binding together with voice mail;
Said debit's user's voice mailbox according to obtaining is saved in said voice mail in said debit's user's voice mailbox.
2. voice mail delivering method according to claim 1 is characterized in that said voice mail is designated global unique identification symbol, addresses of items of mail, Mobile Directory Number or fixed telephone number.
3. voice mail delivering method according to claim 1 is characterized in that, if do not exist in the said subscriber information management database and the corresponding voice mail of said voice mail sign, said method also comprises:
Send failure information to mail transmitting terminal feedback voice mail.
4. voice mail delivering method according to claim 1 is characterized in that, and is said according to the said debit's user's voice mailbox that obtains, and said voice mail is saved in said debit's user's voice mailbox comprise:
According to the domain name of said debit's user's voice mailbox, the link information of the mail carrying processing unit of the said debit's user's voice mailbox ownership of inquiry from the domain-name information management database;
According to said link information, connect said mail carrying processing unit;
Said voice mail is sent to said mail carrying processing unit, and by said mail carrying processing unit with voice mail storage in said debit's user's voice mailbox.
5. voice mail delivering method according to claim 1 is characterized in that, also comprises:
To the extraction notice that debit user's mail reception end sends voice mail,, said mail reception end obtains said debit's user's voice mail so that notifying according to said extraction.
6. a message delivery process device is characterized in that, comprising:
The message sink module is used to receive the voice mail that the mail transmitting terminal sends, and said voice mail comprises debit's user's voice mailbox sign;
The user inquiring administration module; Be used for identifying according to debit's user's voice mailbox; The corresponding debit's user's voice mailbox of voice inquirement mailbox sign from the subscriber information management database; Wherein, the said subscriber information management database a plurality of voice mails sign of preserving voice mail and binding together with voice mail;
The message delivery module is used for according to the debit's user's voice mailbox that obtains voice mail being sent in debit's user's voice mailbox.
7. message delivery process device according to claim 6 is characterized in that, also comprises:
Link information searching and managing module; Be used for domain name according to debit's user's voice mailbox; To domain-name information management data library inquiry and obtain the link information of the message delivery process device of debit's user's voice mailbox ownership place; Wherein, store the corresponding relation between message delivery process device and the domain name in the domain name information management database;
Said message delivery module specifically can be used for according to this link information, connects the message delivery process device of debit's user's voice mailbox ownership place, voice mail is sent to the message delivery process device of mail reception end ownership;
Said user inquiring administration module also is used for inquiring about and obtaining from the subscriber information management database domain-name information of debit's user's voice mailbox correspondence, and sends to said link information searching and managing module.
8. according to claim 6 or 7 described message delivery process devices, it is characterized in that, also comprise:
The notice administration module, when being used to receive voice mail, the circular mail receiving terminal extracts said voice mail.
9. a voice mail delivery system is characterized in that, comprising:
The mail transmitting terminal is used to send voice mail, and said voice mail comprises debit's user's voice mailbox sign;
Message delivery process device; Be used to receive the voice mail that said mail transmitting terminal sends; And according to the said debit's user's voice mailbox sign that receives, the corresponding debit's user's voice mailbox of this voice mail sign of inquiry sends to voice mail in said debit's user's voice mailbox from the subscriber information management database; Wherein, the subscriber information management database a plurality of voice mails sign of preserving voice mail and binding together with voice mail;
The mail reception end is used to receive voice mail and the preservation that said message delivery process device sends.
10. voice mail delivery system according to claim 9 is characterized in that, said message delivery process device, and when also being used to receive the user's voice mail, the circular mail receiving terminal extracts said voice mail.
CN201110212736A 2011-07-27 2011-07-27 Voice mail delivery method, device and system Pending CN102316050A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201110212736A CN102316050A (en) 2011-07-27 2011-07-27 Voice mail delivery method, device and system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201110212736A CN102316050A (en) 2011-07-27 2011-07-27 Voice mail delivery method, device and system

Publications (1)

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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1280326A1 (en) * 2001-07-25 2003-01-29 The Sound of Data B.V. Sending a voicemail message as an email attachment with a voice controlled interface for authentication
CN1741557A (en) * 2004-08-23 2006-03-01 华为技术有限公司 Method for querying called in block area
CN1794284A (en) * 2005-12-26 2006-06-28 上海洲信信息技术有限公司 Method and system of realizing single account multiuser of electron mail box

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1280326A1 (en) * 2001-07-25 2003-01-29 The Sound of Data B.V. Sending a voicemail message as an email attachment with a voice controlled interface for authentication
CN1741557A (en) * 2004-08-23 2006-03-01 华为技术有限公司 Method for querying called in block area
CN1794284A (en) * 2005-12-26 2006-06-28 上海洲信信息技术有限公司 Method and system of realizing single account multiuser of electron mail box

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Application publication date: 20120111