CN102307157A - Collaboration office information sharing method, system thereof and association information query apparatus - Google Patents

Collaboration office information sharing method, system thereof and association information query apparatus Download PDF

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Publication number
CN102307157A
CN102307157A CN201110236356A CN201110236356A CN102307157A CN 102307157 A CN102307157 A CN 102307157A CN 201110236356 A CN201110236356 A CN 201110236356A CN 201110236356 A CN201110236356 A CN 201110236356A CN 102307157 A CN102307157 A CN 102307157A
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Prior art keywords
information
related information
local user
application apparatus
communication event
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CN201110236356A
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CN102307157B (en
Inventor
杨超
周枫
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ZTE Corp
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ZTE Corp
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Priority to CN201110236356.1A priority Critical patent/CN102307157B/en
Priority to PCT/CN2011/082935 priority patent/WO2012151954A1/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/02Details
    • H04L12/16Arrangements for providing special services to substations
    • H04L12/18Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms

Abstract

The invention provides a collaboration office information sharing method, a system thereof and an association information query apparatus, belonging to the communication field. The collaboration office information sharing method comprises the following steps: an association information query apparatus receives an event notification which is that a communication event related to a local user is generated by an application apparatus and is sent to the association information query apparatus, and the event notification carries local user information, opposite end contact person information and communication event information; the association information query apparatus inquires account information of the local user and an opposite end contact person in an unification address list according to the local user information and the opposite end contact person information; the association information query apparatus inquires association information related to the communication event in various application apparatuses according to the communication event information, and the account information of the local user and the opposite end contact person; the association information query apparatus displays inquired association information at a local user interface. According to an embodiment of the invention, information sharing among various applications is realized, and work efficiency is raised.

Description

The method of synergetic office work information sharing, system and related information inquiry unit
Technical field
The present invention relates to the communications field, be meant a kind of method, system and related information inquiry unit of synergetic office work information sharing especially.
Background technology
Development along with modern communications and informationization technology; People's operable communication and collaborative instrument in office is more and more; Comprise Email, instant messaging, voice call, video conference, schedule, enterprise's microblogging or the like, and various teleworking flow process.These communications and collaborative instrument also with information dispersion throughout, form a plurality of information islands when improving people's office efficiency, increased the difficulty of associative search.Such as, when receiving an audio call, often hope to see immediately several times contact mail, the related informations such as schedule relevant recently with this contact person with this contact person, at present need be in each application system respectively craft search, very loaded down with trivial details.
Summary of the invention
The technical problem that the present invention will solve provides a kind of method, system and related information inquiry unit of synergetic office work information sharing, can make that the information between each application realizes sharing, and increases work efficiency.
For solving the problems of the technologies described above, embodiments of the invention provide technical scheme following:
On the one hand, a kind of method of synergetic office work information sharing is provided, is applied in the system of synergetic office work information sharing, said system comprises the related information inquiry unit and is attached thereto a plurality of application apparatus that connect that said method comprises:
The related information inquiry unit receives event notice; Said event notice is to be sent to said related information inquiry unit after an application apparatus produces the communication event relevant with the local user, and said event notice carries local user's information, opposite end associated person information and communication event information;
Said related information inquiry unit is according to said local user's information and opposite end associated person information; At unified address list inquiry local user and the accounts information of opposite end contact person in each application apparatus, store local user and the accounts information of other contact persons in each application apparatus in the said unified address list;
Said related information inquiry unit is inquired about the related information relevant with said communication event according to said communication event information, said local user and opposite end contact person's accounts information in each application apparatus;
Said related information inquiry unit is presented at local user interface with the related information that inquires.
Further, said related information inquiry unit is inquired about the related information relevant with said communication event according to said communication event information, said local user and opposite end contact person's accounts information and is comprised in said application apparatus:
Said related information inquiry unit is confirmed the application apparatus of needs inquiries according to said communication event information, and said communication event information analyzed extracts the related information characteristic;
Said related information inquiry unit makes up the related information querying condition according to determined application apparatus, related information characteristic and said local user and opposite end contact person's accounts information, sends the related information query requests to determined application apparatus;
Said related information inquiry unit receives the Query Result that said determined application apparatus returns, and comprises the related information relevant with said communication event in the said Query Result.
Further, said related information inquiry unit is presented at local user interface with the related information that inquires and comprises:
Said related information inquiry unit formats the Query Result that receives;
Query Result after said related information inquiry unit will format is presented on the local user interface.
The embodiment of the invention also provides a kind of related information inquiry unit, is applied in the system of synergetic office work information sharing, and said system comprises the related information inquiry unit and be attached thereto a plurality of application apparatus that connect that said related information inquiry unit comprises:
Incident is intercepted module; Be used to receive event notice; Said event notice is to be sent to said related information inquiry unit after an application apparatus produces the communication event relevant with the local user, and said event notice carries local user's information, opposite end associated person information and communication event information;
The user profile enquiry module; Be used for according to said local user's information and opposite end associated person information; At unified address list inquiry local user and the accounts information of opposite end contact person in each application apparatus, store local user and the accounts information of other contact persons in each application apparatus in the said unified address list;
The related information enquiry module is used for inquiring about the related information relevant with said communication event according to said communication event information, said local user and opposite end contact person's accounts information at all application apparatus;
The result presents module, is used for the related information that inquires is presented at local user interface.
Further, said related information enquiry module comprises:
The related submodule that filters is used for confirming the application apparatus that needs are inquired about according to said communication event information;
Linked character is analyzed submodule, is used for said communication event information analyzed extracting the related information characteristic;
The search submodule is used for making up the related information querying condition according to determined application apparatus, related information characteristic and said local user and opposite end contact person's accounts information, sends the related information query requests to determined application apparatus; Receive the Query Result that said determined application apparatus returns, comprise the related information relevant in the said Query Result with said communication event.
Further, said result presents module and comprises:
The arrangement submodule is used for the Query Result that receives is formatd;
Display sub-module is used for the Query Result after the format is presented at local user interface.
The embodiment of the invention also provides a kind of system of synergetic office work information sharing, comprising:
Unified address list is used for storing local user and the accounts information of other contact persons at each application apparatus;
A plurality of application apparatus are used for after producing the communication event relevant with the local user, sending event notice to related information inquiry unit;
The said related information inquiry unit that is connected respectively with said unified address list and said a plurality of application apparatus; Be used to receive said event notice; Said event notice is to be sent to said related information inquiry unit after an application apparatus produces the communication event relevant with the local user; Said event notice carries local user's information, opposite end associated person information and communication event information; According to said local user's information and opposite end associated person information; Inquire about local user and the accounts information of opposite end contact person in each application apparatus at unified address list, and in said a plurality of application apparatus, inquire about the related information relevant, afterwards the related information that inquires is presented at local user interface with said communication event according to said communication event information, said local user and opposite end contact person's accounts information.
Further, said related information inquiry unit comprises:
Incident is intercepted module; Be used to receive event notice; Said event notice is to be sent to said related information inquiry unit after an application apparatus produces the communication event relevant with the local user, and said event notice carries local user's information, opposite end associated person information and communication event information;
The user profile enquiry module; Be used for according to said local user's information and opposite end associated person information; At unified address list inquiry local user and the accounts information of opposite end contact person in each application apparatus, store local user and the accounts information of other contact persons in each application apparatus in the said unified address list;
The related information enquiry module is used for inquiring about the related information relevant with said communication event according to said communication event information, said local user and opposite end contact person's accounts information at all application apparatus;
The result presents module, is used for the related information that inquires is presented at local user interface.
Further, said related information enquiry module comprises:
The related submodule that filters is used for confirming the application apparatus that needs are inquired about according to said communication event information;
Linked character is analyzed submodule, is used for said communication event information analyzed extracting the related information characteristic;
The search submodule is used for making up the related information querying condition according to determined application apparatus, related information characteristic and said local user and opposite end contact person's accounts information, sends the related information query requests to determined application apparatus; Receive the Query Result that said determined application apparatus returns, comprise the related information relevant in the said Query Result with said communication event.
Further, said result presents module and comprises:
The arrangement submodule is used for the Query Result that receives is formatd;
Display sub-module is used for the Query Result after the format is presented at local user interface.Embodiments of the invention have following beneficial effect:
In the such scheme, after application apparatus produces the communication event relevant with the local user, can in other application apparatus, inquire about the related information relevant automatically, and the related information that inquires is presented at local user interface with this communication event.The embodiment of the invention has solved prior art and has checked that in a plurality of communications and synergistic application related information needs manual problem of searching respectively, breaks the information island between each application, can increase work efficiency.
Description of drawings
Fig. 1 is the schematic flow sheet of method of the synergetic office work information sharing of the embodiment of the invention;
Fig. 2 is the structured flowchart of the related information inquiry unit of the embodiment of the invention;
Fig. 3 is the structured flowchart of system of the synergetic office work information sharing of the embodiment of the invention.
Embodiment
For technical problem, technical scheme and advantage that embodiments of the invention will be solved is clearer, will combine accompanying drawing and specific embodiment to be described in detail below.
Embodiments of the invention to communication in the prior art and collaborative instrument with information dispersion throughout; Form a plurality of information islands; Increased the problem of the difficulty of associative search; A kind of method, system and related information inquiry unit of synergetic office work information sharing are provided, can make that the information between each application realizes sharing, increase work efficiency.
Fig. 1 is the schematic flow sheet of method of the synergetic office work information sharing of the embodiment of the invention; Present embodiment is applied in the system of synergetic office work information sharing; This system comprises the related information inquiry unit and is attached thereto a plurality of application apparatus that connect that as shown in Figure 1, present embodiment comprises:
Step 101: the related information inquiry unit receives event notice; Event notice is to be sent to the related information inquiry unit after an application apparatus produces the communication event relevant with the local user, and event notice carries local user's information, opposite end associated person information and communication event information;
Step 102: the related information inquiry unit is according to local user's information and opposite end associated person information; At unified address list inquiry local user and the accounts information of opposite end contact person in each application apparatus, store local user and the accounts information of other contact persons in each application apparatus in the unified address list;
Step 103: the related information inquiry unit is inquired about the related information relevant with communication event according to communication event information, local user and opposite end contact person's accounts information in each application apparatus;
Step 104: the related information inquiry unit is presented at local user interface with the related information that inquires.
The method of synergetic office work information sharing of the present invention; After application apparatus produces the communication event relevant with the local user; Can in other application apparatus, inquire about the related information relevant automatically, and the related information that inquires is presented at local user interface with this communication event.The embodiment of the invention has solved prior art and has checked that in a plurality of communications and synergistic application related information needs manual problem of searching respectively, breaks the information island between each application, can increase work efficiency.
Fig. 2 is the structured flowchart of the related information inquiry unit of the embodiment of the invention; Present embodiment is applied in the system of synergetic office work information sharing; This system comprises the related information inquiry unit and is attached thereto a plurality of application apparatus that connect that as shown in Figure 2, present embodiment comprises;
Incident is intercepted module 20; Be used to receive event notice; Event notice is to be sent to the related information inquiry unit after an application apparatus produces the communication event relevant with the local user, and event notice carries local user's information, opposite end associated person information and communication event information;
User profile enquiry module 22; Be used for according to local user's information and opposite end associated person information; At unified address list inquiry local user and the accounts information of opposite end contact person in each application apparatus, store local user and the accounts information of other contact persons in each application apparatus in the unified address list;
Related information enquiry module 24 is used for inquiring about the related information relevant with communication event according to communication event information, local user and opposite end contact person's accounts information at each application apparatus;
The result presents module 26, is used for the related information that inquires is presented at local user interface.
Wherein, Incident is intercepted module 20 and is comprised and intercept interface sub-module, intercepts interface sub-module and can be subdivided into a plurality of interface units, and each interface unit is corresponding to connect an application apparatus; When the application apparatus of correspondence produced the particular communication incident, incident was intercepted module and is received event notice from interface unit.The particular communication incident refers to the communication event that communication relevant with the local user in each application apparatus, prompting, notice etc. need the local user to pay close attention to or handle, and includes but not limited to voice call request, video conference request, gets the mail, calendar prompting, teleworking flow process press or the like.
User profile enquiry module 22 comprises that event filtering submodule, contact person extract submodule and the contact person inquires about submodule.The event filtering submodule can be selected the communication event that needs the local user to be concerned about automatically, rather than to requiring the local user that all communication events are all handled, avoids bringing hash to the local user.The contact person extracts submodule, is used for extracting local user, the accounts information of opposite end contact person the Event origin application apparatus from event notice.The contact person inquires about submodule, according to local user, the accounts information of opposite end contact person in the Event origin application apparatus, to unified the two accounts information in each application apparatus of address list inquiry.The contact person inquires about submodule and has comprised the query interface that is connected with unified address list, is used for sending query requests and receiving return data to unified address list.
User profile enquiry module 22 can also be with the content stores of the unified address list that reads in local internal memory; Afterwards when incident is intercepted module 20 and is received event notice; According to local user's information and opposite end associated person information, directly in local internal memory, inquire about local user and the accounts information of opposite end contact person in each application apparatus.
Related information enquiry module 24 comprises related submodule, linked character analysis submodule and the search submodule of filtering.The related submodule that filters is confirmed the application apparatus scope that needs are inquired about, i.e. communication event association range according to communication event information.Linked character is analyzed submodule and can be analyzed communication event information, extracts the related information characteristic, and such as contact person, theme, theme can be the combination of a plurality of keywords.The search submodule is used for analyzing according to linked character related information characteristic, local user and opposite end contact person's that submodule provides accounts information architecture concern information inquiry condition, each application apparatus data query in the communication event association range.The search submodule has comprised the query interface with each application apparatus, is used for being connected with each application apparatus, sends query requests and receives Query Result to application apparatus.Related information for fear of returning is too much, and the related information querying condition can also comprise query time scope, return recording bar number etc.
The result presents module 26 and comprises an arrangement submodule and a display sub-module.The arrangement submodule is used for the Query Result that each application apparatus returns is formatd, and exports with set form.Display sub-module is used for the Query Result after the format is presented at local user interface.
The result presents module 26, can run on LUT with the form of client, also can card format embed local user's the browser or the communication and cooperation desktop programs of other types.
For strengthening the function of related information inquiry unit; Further; The result presents module 26 also can increase the manual queries input frame; The user opens the user interface of related information inquiry unit, and input needs the contact person or the content keyword of inquiry in input frame, and the related information inquiry unit will show in all application apparatus imports relevant information with the user.
Related information inquiry unit of the present invention; After application apparatus produces the communication event relevant with the local user; Can in other application apparatus, inquire about the related information relevant automatically, and the related information that inquires is presented at local user interface with this communication event.The embodiment of the invention has solved prior art and has checked that in a plurality of communications and synergistic application related information needs manual problem of searching respectively, breaks the information island between each application, can increase work efficiency.
Fig. 3 is the structured flowchart of system of the synergetic office work information sharing of the embodiment of the invention, and as shown in Figure 3, present embodiment comprises:
Unified address list 30 is used for storing local user and the accounts information of other contact persons at each application apparatus;
A plurality of application apparatus 32 are used for after producing the communication event relevant with the local user, sending event notice to related information inquiry unit;
The related information inquiry unit 34 that is connected respectively with unified address list and a plurality of application apparatus; Be used to receive event notice; Event notice is to be sent to the related information inquiry unit after an application apparatus produces the communication event relevant with the local user; Event notice carries local user's information, opposite end associated person information and communication event information; According to local user's information and opposite end associated person information; Inquire about local user and the accounts information of opposite end contact person in each application apparatus at unified address list, and in a plurality of application apparatus, inquire about the related information relevant, afterwards the related information that inquires is presented at local user interface with communication event according to communication event information, local user and opposite end contact person's accounts information.
Further, the structure of the related information inquiry unit 34 of present embodiment is as shown in Figure 2.
Wherein, unified address list 30 provides the accounts information query interface to related information inquiry unit 34, for related information inquiry unit 34 inquiry accounts informations.
A plurality of application apparatus 32; Specifically comprise application apparatus such as Email, instant messaging, audio call, schedule, routing, memorandum, teleworking; For the local user provides various communications and collaboration applications function; Preserve the historical record of user communication incident, and provide incident to intercept and the information inquiry interface to related information inquiry unit 34.Intercept interface through incident, application apparatus can be notified related information inquiry unit 34, and the specifying information of communication event is provided when producing communication event.Through the information inquiry interface, related information inquiry unit 34 can meet the historical record of related information querying condition, i.e. related information to a plurality of application apparatus 32 inquiries.
The system of synergetic office work information sharing of the present invention; The related information inquiry unit is after application apparatus produces the communication event relevant with the local user; Can in other application apparatus, inquire about the related information relevant automatically, and the related information that inquires is presented at local user interface with this communication event.The embodiment of the invention has solved prior art and has checked that in a plurality of communications and synergistic application related information needs manual problem of searching respectively, breaks the information island between each application, can increase work efficiency.
Specify below in conjunction with the handling process of concrete step to the system of the synergetic office work information sharing of the embodiment of the invention, this handling process may further comprise the steps:
Step 1: the related information inquiry unit receives event notice;
In the related information inquiry unit, the interface sub-module of intercepting that incident is intercepted module has a plurality of interface units, the corresponding application apparatus of each interface unit.Need the local user to pay close attention to and during the communication event handled, corresponding interface unit can be received event notice in the application apparatus generation;
Wherein, Communication event; Refer to the incident that communication relevant with the local user in the application apparatus, prompting, notice etc. need the local user to pay close attention to or handle, include but not limited to voice call request, video conference request, get the mail, calendar prompting, teleworking flow process press or the like.
Event notice comprises opposite end contact person's number of the account, opposite end contact person's display Name, time, and the details of each communication event, such as mail matter topics, and instant messaging chat record, calendar content etc.;
Step 2: intercept interface sub-module and convert event notice into inside " Event triggered " request, send to the user profile enquiry module;
" Event triggered " request comprises communication event source, triggered time, communication event type, local user's information, opposite end associated person information, communication event information; Wherein communication event information can comprise different content according to different communication events; Such as comprising mail matter topics, call out a type communication event and then do not have communication event information for mail class communication event;
Step 3: after the event filtering submodule in the user profile enquiry module is received " Event triggered " request,, judge whether this communication event needs to handle according to predefined care list of thing;
Because each application apparatus and local user's alternative events are very many in office communication and the cooperative system, not all communication event all is necessary to show related information, and the care list of thing has been confirmed the communication event scope of required processing.Be concerned about that list of thing has blacklist and two kinds of set-up modes of white list, white list refers to have only the communication event in the tabulation to need to handle; Blacklist refers to that the communication event in tabulation does not need to handle.Be concerned about list of thing generally by can be by system default, the user also can be provided with and adjust voluntarily.The communication event that the event filtering submodule will be handled sends to the contact person and extracts submodule, and the communication event that need not handle abandons;
Step 4: the contact person in the user profile enquiry module extracts submodule communication event is handled, and identifies local user and the opposite end contact person account in the application apparatus of communication event source, and is sent to the contact person and inquires about submodule;
Step 5: the contact person in the user profile enquiry module inquires about the sign that submodule receives local user and opposite end contact person, sends local user and opposite end contact person's " user profile query requests " successively to unified address list;
Step 6: the contact person inquires about submodule Query Result and communication event information is sent to the processing of related information enquiry module together;
The contact person inquires about submodule is inquired about local user and opposite end contact person correspondence in each application apparatus in unified address list accounts information, and sends to the related information enquiry module together with communication event information;
Further, the accounts information of local user in other application apparatus also can be recorded in the local internal memory after unified address list inquiry, so that only need in local internal memory, inquire about after receiving communication event afterwards;
Step 7: after the association filtration submodule in the related information enquiry module is received communication event information, at first confirm the application apparatus scope that this communication event need be inquired about, i.e. communication event association range.Because different communication events has different features,, be not that each communication event all needs related all application apparatus from related information validity and the angle that improves correlation inquiry speed are considered.The communication event association range has been set the kind that each communication event needs the application associated device, and generally by system default, the user also can be provided with and adjust voluntarily.
Step 8: the linked character in the related information enquiry module is analyzed submodule, and communication event information is analyzed, and extracts related information characteristics such as communication event time, communication event theme.Wherein the communication event theme is that particularly, present embodiment can be split as one or more keywords with it to the simplification of communication event information field and abstract." the communication event characteristic " that will obtain after will analyzing afterwards sends to the search submodule of related information enquiry module;
Step 9: the search submodule sends related information query requests through query interface to application apparatus according to communication event association range, local user and the opposite end contact person accounts information in each application apparatus, the related information querying condition that the related information characteristic is constructed every kind of application apparatus successively confirmed.Wherein the related information querying condition is constructed respectively to different application apparatus, and the related information querying condition such as for Email comprises sender, addressee, theme; The related information querying condition of audio call comprises the calling party; The related information querying condition of instant messaging then comprises transmission, recipient, chat content or the like.Further, too much for fear of the related information that returns, the related information querying condition can also comprise query time scope, return recording bar number etc.;
Step 10: after all application apparatus were all inquired about completion, the search submodule presented module to the result and sends Query Result;
Further, be optimization of system performance and stability, overtime protection mechanism can be set here, avoid causing whole flow process to be interrupted unusually because of the inquiry of a certain application apparatus;
Step 11: the result presents Query Result that the arrangement submodule of module returns each application apparatus and gathers and format; The related information that each application apparatus is returned all is organized into set form; Arrange in sequence between each application apparatus, form unified visual effect;
Step 12: the Query Result after the display sub-module that the result presents module will format is presented on the local user interface, and concrete form can be to pop up in bottom of screen, also can be to eject dialog box, or other forms.On local user interface, X button can be provided, Query Result can also attach link, and local user's clickthrough can get into the application apparatus at corresponding related information place, checks details.
Receive the communication event of a certain office communication collaboration applications device generation the local user after; The synergetic office work information sharing system is presented on the local user interface with certain form for the local user inquires about the related information of this communication event in other application apparatus.As shown in table 1 for after receiving PC (PC) audio call with the local user, the related information form that on local user interface, shows:
Table 1
Figure BDA0000084040250000111
Figure BDA0000084040250000121
The local user interface first behavior related information title has shown communication event application type, opposite end contact person and the triggered time of triggering.Wherein the opposite end contact person is shown as the user name in the unified address list, rather than the account name in certain single application apparatus.The title afterbody is menu and X button, and the click menu can get into the page is set, and can carry out the setting such as care incident, association range, time range, quantitative range.
The following first of header line is the related information of mail, and present embodiment has shown the nearest 3 envelope mails relevant with the opposite end contact person, and time, type, subject information are provided, and provides detailed button, local user to click to check the mail details.
The following second portion of header line; Be the related information of schedule, present embodiment has shown nearest 3 schedules relevant with the opposite end contact person, and time, calendar content, full state information are provided; And provide detailed button, local user to click to check the mail details.
The following third part of header line; Be the related information of chat record, present embodiment has shown nearest 4 chat records relevant with the opposite end contact person, and time, dialogue direction, dialogue summary info are provided; And provide detailed button, local user to click to check the mail details.
Local user interface can show in many ways that preferably, present embodiment adopts the lower right corner to pop up mode on the PC terminal, lasting 5s does not have response and then closes automatically.
The invention provides a kind of method, system and related information inquiry unit of synergetic office work information sharing; Through increasing the related information inquiry unit; In other application apparatus, inquire about the related information relevant automatically, and the related information that inquires is presented at local user interface with this communication event.The embodiment of the invention has solved prior art and has checked that in a plurality of communications and synergistic application related information needs manual problem of searching respectively, breaks the information island between each application, has also avoided craft to inquire about simultaneously, can increase work efficiency.
In each method embodiment of the present invention; The sequence number of said each step can not be used to limit the sequencing of each step; For those of ordinary skills, under the prerequisite of not paying creative work, the priority of each step is changed also within protection scope of the present invention.
The above is a preferred implementation of the present invention; Should be pointed out that for those skilled in the art, under the prerequisite that does not break away from principle according to the invention; Can also make some improvement and retouching, these improvement and retouching also should be regarded as protection scope of the present invention.

Claims (10)

1. the method for a synergetic office work information sharing is characterized in that, is applied in the system of synergetic office work information sharing, and said system comprises the related information inquiry unit and be attached thereto a plurality of application apparatus that connect that said method comprises:
The related information inquiry unit receives event notice; Said event notice is to be sent to said related information inquiry unit after an application apparatus produces the communication event relevant with the local user, and said event notice carries local user's information, opposite end associated person information and communication event information;
Said related information inquiry unit is according to said local user's information and opposite end associated person information; At unified address list inquiry local user and the accounts information of opposite end contact person in each application apparatus, store local user and the accounts information of other contact persons in each application apparatus in the said unified address list;
Said related information inquiry unit is inquired about the related information relevant with said communication event according to said communication event information, said local user and opposite end contact person's accounts information in each application apparatus;
Said related information inquiry unit is presented at local user interface with the related information that inquires.
2. the method for synergetic office work information sharing according to claim 1; It is characterized in that said related information inquiry unit is inquired about the related information relevant with said communication event according to said communication event information, said local user and opposite end contact person's accounts information and comprised in each application apparatus:
Said related information inquiry unit is confirmed the application apparatus of needs inquiries according to said communication event information, and said communication event information analyzed extracts the related information characteristic;
Said related information inquiry unit makes up the related information querying condition according to determined application apparatus, related information characteristic and said local user and opposite end contact person's accounts information, sends the related information query requests to determined application apparatus;
Said related information inquiry unit receives the Query Result that said determined application apparatus returns, and comprises the related information relevant with said communication event in the said Query Result.
3. the method for synergetic office work information sharing according to claim 2 is characterized in that, said related information inquiry unit is presented at local user interface with the related information that inquires and comprises:
Said related information inquiry unit formats the Query Result that receives;
Query Result after said related information inquiry unit will format is presented on the local user interface.
4. a related information inquiry unit is characterized in that, is applied in the system of synergetic office work information sharing, and said system comprises the related information inquiry unit and be attached thereto a plurality of application apparatus that connect that said related information inquiry unit comprises:
Incident is intercepted module; Be used to receive event notice; Said event notice is to be sent to said related information inquiry unit after an application apparatus produces the communication event relevant with the local user, and said event notice carries local user's information, opposite end associated person information and communication event information;
The user profile enquiry module; Be used for according to said local user's information and opposite end associated person information; At unified address list inquiry local user and the accounts information of opposite end contact person in each application apparatus, store local user and the accounts information of other contact persons in each application apparatus in the said unified address list;
The related information enquiry module is used for inquiring about the related information relevant with said communication event according to said communication event information, said local user and opposite end contact person's accounts information at all application apparatus;
The result presents module, is used for the related information that inquires is presented at local user interface.
5. related information inquiry unit according to claim 4 is characterized in that, said related information enquiry module comprises:
The related submodule that filters is used for confirming the application apparatus that needs are inquired about according to said communication event information;
Linked character is analyzed submodule, is used for said communication event information analyzed extracting the related information characteristic;
The search submodule is used for making up the related information querying condition according to determined application apparatus, related information characteristic and said local user and opposite end contact person's accounts information, sends the related information query requests to determined application apparatus; Receive the Query Result that said determined application apparatus returns, comprise the related information relevant in the said Query Result with said communication event.
6. related information inquiry unit according to claim 5 is characterized in that, said result presents module and comprises:
The arrangement submodule is used for the Query Result that receives is formatd;
Display sub-module is used for the Query Result after the format is presented at local user interface.
7. the system of a synergetic office work information sharing is characterized in that, comprising:
Unified address list is used for storing local user and the accounts information of other contact persons at each application apparatus;
A plurality of application apparatus are used for after producing the communication event relevant with the local user, sending event notice to related information inquiry unit;
The said related information inquiry unit that is connected respectively with said unified address list and said a plurality of application apparatus; Be used to receive said event notice; Said event notice is to be sent to said related information inquiry unit after an application apparatus produces the communication event relevant with the local user; Said event notice carries local user's information, opposite end associated person information and communication event information; According to said local user's information and opposite end associated person information; Inquire about local user and the accounts information of opposite end contact person in each application apparatus at unified address list, and in said a plurality of application apparatus, inquire about the related information relevant, afterwards the related information that inquires is presented at local user interface with said communication event according to said communication event information, said local user and opposite end contact person's accounts information.
8. the system of synergetic office work information sharing according to claim 7 is characterized in that, said related information inquiry unit comprises:
Incident is intercepted module; Be used to receive event notice; Said event notice is to be sent to said related information inquiry unit after an application apparatus produces the communication event relevant with the local user, and said event notice carries local user's information, opposite end associated person information and communication event information;
The user profile enquiry module; Be used for according to said local user's information and opposite end associated person information; At unified address list inquiry local user and the accounts information of opposite end contact person in each application apparatus, store local user and the accounts information of other contact persons in each application apparatus in the said unified address list;
The related information enquiry module is used for inquiring about the related information relevant with said communication event according to said communication event information, said local user and opposite end contact person's accounts information at all application apparatus;
The result presents module, is used for the related information that inquires is presented at local user interface.
9. the system of synergetic office work information sharing according to claim 8 is characterized in that, said related information enquiry module comprises:
The related submodule that filters is used for confirming the application apparatus that needs are inquired about according to said communication event information;
Linked character is analyzed submodule, is used for said communication event information analyzed extracting the related information characteristic;
The search submodule is used for making up the related information querying condition according to determined application apparatus, related information characteristic and said local user and opposite end contact person's accounts information, sends the related information query requests to determined application apparatus; Receive the Query Result that said determined application apparatus returns, comprise the related information relevant in the said Query Result with said communication event.
10. the system of synergetic office work information sharing according to claim 9 is characterized in that, said result presents module and comprises:
The arrangement submodule is used for the Query Result that receives is formatd;
Display sub-module is used for the Query Result after the format is presented at local user interface.
CN201110236356.1A 2011-08-17 2011-08-17 Method, system and the related information inquiry unit of synergetic office work information sharing Active CN102307157B (en)

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