CN102238211A - On-vehicle communication service provision and acquisition methods and devices, and system - Google Patents
On-vehicle communication service provision and acquisition methods and devices, and system Download PDFInfo
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Abstract
The embodiment of the invention discloses an on-vehicle communication service provision method, which comprises the following steps of: receiving a service channel connecting request transmitted by a preset key of on-vehicle equipment, wherein the service channel connecting request carries the user information of the on-vehicle equipment; when pre-recorded registered user information comprises information matched with the user information of the on-vehicle equipment, connecting a service channel; receiving a service request born on the service channel, wherein the service request carries service type information; and providing corresponding service data according to the service type information. By the method, answers to and solutions matched with problems and emergency conditions encountered by the user can be acquired by the user in driving, timely, quick, direct and humanized communication service is provided for the on-vehicle user, and the driving experiences of the user are improved in a relatively greater extent in the aspect.
Description
Technical field
The present invention relates to the vehicle-carrying communication technical field, more particularly, relate to the providing of vehicle-carrying communication service, acquisition methods and device and vehicle-carrying communication service transmission system.
Background technology
In recent years, automobile consumption becomes a big consumption hot spot, the recoverable amount of China's automobile is soaring year by year, the fast development of automobile itself has driven the development supporting, service industry of being correlated with, automobile develops to multifunctional direction as the simple function of pure walking-replacing tool, satisfies people to the automobile multiple demands.
Nowadays people more and more drive on and off duty or travelling, run into emergency and with the vehicle relevant issues often can not obtain need handle the time instant, effectively solve, or user vehicle is when needs are seeked advice from road conditions, weather etc. and driven relevant information, can not when driving, obtain these information, more than shortcoming of the prior art, influence user vehicle drive experience, can not satisfy user vehicle demand aspect the problem solution when driving far away.
Summary of the invention
In view of this, the invention provides a kind of vehicle-carrying communication service provide, acquisition methods and device and vehicle-carrying communication service transmission system, when driving, obtain the needs of problem instant answer to realize user vehicle.
Described technical scheme is specially:
A kind of vehicle-carrying communication service providing method comprises:
Receive the service channel connection request by the programmable button transmission of mobile unit, the request of connecting of this service channel carries the user profile of described mobile unit;
When information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Reception is carried on the service request on the described service channel, and this service request is carried service type information;
Provide corresponding service data according to described service type information.
Preferably, described programmable button is a key services button.
Preferably, described programmable button is made up of a plurality of buttons.
Preferably, described user profile is specially vehicle identification code, mobile unit identification code or mobile unit user identify label.
Preferably, described service type information comprises: automobile navigation information on services, service request switched service information, frequently asked questions and corresponding answer information on services and/or complaint handling information on services.
Preferably, when described service type information is the automobile navigation information on services, comprise the Geographic Navigation point of described mobile unit user needs in the described vehicle mounted guidance information on services, according to described Geographic Navigation point search network navigation resource; When searching the Geographic Navigation point data, the data that issue corresponding geographical navigation spots are to described mobile unit.
Preferably, when described service type information is service request switched service information, described service request switched service information comprises the user profile that described mobile unit user need transfer, search corresponding sign according to described user profile, when finding the corresponding sign of mating with described user profile, set up this sign and described mobile unit user's conversation path, and send the successful information of switching.
Preferably, when described service type information is the frequently asked questions and corresponding answer information on services, described frequently asked questions and corresponding answer information on services comprises the key to the issue word that described mobile unit user proposes, when inquiring the corresponding entry of keyword of described FAQs, return homographic solution answer certificate with reference to the entry content according to described key to the issue word.
Preferably, when described service type information is the complaint handling information on services, described complaint handling information on services comprises the complaint keyword that described mobile unit user proposes, write down described mobile unit user's complaint keyword, solve entry accordingly inquiring, provide the complaint handling data for described vehicle-mounted user with reference to described solution entry with described complaint keyword.
A kind of vehicle-carrying communication service generator comprises:
The request receiving element is connected in the service channel, is used to receive the service channel connection request by the programmable button transmission of mobile unit, and the request of connecting of this service channel carries the user profile of described mobile unit;
The unit is opened in the service channel, is used for connecting described service channel when there is the information that the user profile with described mobile unit is complementary in the information of registered users that writes down in advance;
The service request receiving element is used to receive the service request that is carried on the described service channel, and this service request is carried service type information;
Service data provides the unit, and being used for provides corresponding service data according to described service type information.
Preferably, described service data generator comprises:
Judge module is used to receive described service type information, and judging described service type information and opening the respective service data provides module;
Navigation Service provides module, is used for when described service type information is the automobile navigation information on services, comprises the Geographic Navigation point of described mobile unit user needs in the described vehicle mounted guidance information on services, according to described Geographic Navigation point search network navigation resource; When searching the Geographic Navigation point data, the data that issue corresponding geographical navigation spots are to described mobile unit;
Switched service provides module, be used for when described service type information is service request switched service information, described service request switched service information comprises the user profile that described mobile unit user need transfer, search corresponding sign according to described user profile, when finding the corresponding sign of mating with described user profile, set up this sign and described mobile unit user's conversation path, and send the successful information of switching.
The frequently asked questions and corresponding answer service providing module, be used for when described service type information is the frequently asked questions and corresponding answer information on services, described frequently asked questions and corresponding answer information on services comprises the key to the issue word that described mobile unit user proposes, when inquiring the corresponding entry of keyword of described FAQs, return homographic solution answer certificate with reference to the entry content according to described key to the issue word;
The complaint handling service providing module, with when described service type information is the complaint handling information on services, described complaint handling information on services comprises the complaint keyword that described mobile unit user proposes, write down described mobile unit user's complaint keyword, inquiring when solving entry accordingly, provide the complaint handling data for described vehicle-mounted user with reference to described solution entry with described complaint keyword.
A kind of vehicle-carrying communication service acquisition methods comprises:
Programmable button by mobile unit sends service channel connection request, and the request of connecting of this service channel carries the user profile of described mobile unit;
When the user profile of described mobile unit is connected by service channel, checking back, send the service request that is carried on the described service channel, this service request is carried service type information;
The service data that reception provides at described service type information.
A kind of vehicle-carrying communication service deriving means comprises;
Request transmitting unit is connected in the service channel: be used for sending service channel connection request by the programmable button of mobile unit, the request of connecting of this service channel carries the user profile of described mobile unit;
The service request transmitting element is used for sending the service request that is carried on the described service channel when the user profile of described mobile unit is connected by service channel, checking back, and this service request is carried service type information;
Service data receiving element: be used to receive the service data that provides at described service type information.
A kind of vehicle-carrying communication service transmission system comprises: service centre and mobile unit, and described service centre comprises vehicle-carrying communication service generator, described mobile unit comprises vehicle-carrying communication service deriving means:
Described vehicle-carrying communication service generator is used for: receive the service channel connection request by the programmable button transmission of mobile unit, the request of connecting of this service channel carries the user profile of described mobile unit;
When information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Reception is carried on the service request on the described service channel, and this service request is carried service type information;
Provide corresponding service data according to described service type information;
Described vehicle-carrying communication service deriving means is used for: send the service channel and connect request, the request of connecting of this service channel carries the user profile of described mobile unit;
When the user profile of described mobile unit is connected by service channel, checking back, send the service request that is carried on the described service channel, this service request is carried service type information;
The service data that reception provides at described service type information.
From above-mentioned technical scheme as can be seen, request is connected in the service channel of the user profile that carries mobile unit that embodiment of the invention service centre reception mobile unit programmable button sends, user profile checking by the time open described service channel, and provide corresponding information on services at the service request that carries service type information that receives, method disclosed by the invention has realized obtaining the answer and the solution of fitting with user institute chance problem and emergency when the user drives, for described vehicle-mounted user provides timely, fast, directly reach the communication service of hommization, improved user's experience of driving in this respect largely, simultaneously, checking user profile has guaranteed that the user receives the communication service that is specific to described mobile unit user, and can obtain safe and reliable service information data.
Description of drawings
In order to be illustrated more clearly in the embodiment of the invention or technical scheme of the prior art, to do to introduce simply to the accompanying drawing of required use in embodiment or the description of the Prior Art below, apparently, accompanying drawing in describing below only is some embodiments of the present invention, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain other accompanying drawing according to these accompanying drawings.
The method flow diagram that provides of the disclosed a kind of vehicle-carrying communication service of the embodiment of the invention is provided Fig. 1;
Fig. 2 is the disclosed a kind of vehicle-carrying communication service providing method flow chart of further embodiment of this invention;
Fig. 3 is the disclosed a kind of vehicle-carrying communication service providing method flow chart of further embodiment of this invention;
Fig. 4 is the disclosed a kind of vehicle-carrying communication service providing method flow chart of further embodiment of this invention;
Fig. 5 is the disclosed a kind of vehicle-carrying communication service providing method flow chart of further embodiment of this invention;
Fig. 6 is the disclosed a kind of vehicle-carrying communication service generator structural representation of further embodiment of this invention;
Fig. 7 is the disclosed a kind of vehicle-carrying communication service generator structural representation of further embodiment of this invention;
Fig. 8 is the acquisition methods flow chart of the disclosed a kind of vehicle-carrying communication service of the embodiment of the invention;
Fig. 9 is the disclosed a kind of vehicle-carrying communication service deriving means structural representation of the embodiment of the invention;
Figure 10 is the disclosed a kind of vehicle-carrying communication service transmission system flow chart of the embodiment of the invention.
Embodiment
For quote and know for the purpose of, hereinafter the technical term of Shi Yonging, write a Chinese character in simplified form or abridge and be summarized as follows:
Below in conjunction with the accompanying drawing in the embodiment of the invention, the technical scheme in the embodiment of the invention is clearly and completely described, obviously, described embodiment only is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills belong to the scope of protection of the invention not making the every other embodiment that is obtained under the creative work prerequisite.
The embodiment of the invention discloses a kind of vehicle-carrying communication service provide, acquisition methods and device and vehicle-carrying communication service transmission system, when driving, obtain the needs of problem instant answer to realize user vehicle.
A kind of method that provides of vehicle-carrying communication service is provided Fig. 1, comprising:
Step 101: receive service channel connection request by the key services button transmission of mobile unit;
The request of connecting of this service channel carries the user profile of described mobile unit;
Described user profile is vehicle identification code, mobile unit identification code or mobile unit user identify label, service centre verifies at described user profile, when the user profile that is recorded in described service centre mobile unit when sending the mobile unit user information matches of described service channel connecting request, then by authentication, can connect described service channel by described service centre, otherwise described request will be rejected.
Described service request information sent various ways, this embodiment utilizes the service centre's call button on the described mobile unit, promptly a key navigation keys is directly connected service centre's communication service inlet; Perhaps utilize the key board unit that dials on the described mobile unit, dial the service entrance of mobile unit service centre and connect number, send service request; Perhaps utilize the mobile device of binding with described mobile unit by after the authentication of service centre, the communication service gate number of dialing mobile unit service centre sends service request, and the preferred one-touch navigation keys of present embodiment is connected, it sends the mode of service request, be not limited to the above mode of enumerating, other modes are given unnecessary details no longer one by one.
Step 102: when information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Step 103: receive the service request that is carried on the described service channel, this service request is carried service type information;
After connecting described service channel, receive the information of the service type determined that the user sends by mobile unit, this service type information is determined by the phone inquiry by attending a banquet of service centre; Or mobile unit obtains by the man-machine interface input, and the service type keyword is attended a banquet by service centre or the service system of service centre is discerned, or clicking the FAQs module that described mobile unit man-machine interface provides, year equipment user that buys car in installments selects and is discerned by service centre.
Service type has various ways in the present invention, comprising: automobile navigation service, service request switched service, frequently asked questions and corresponding answer service and complaint handling service etc., and be not limited to above-mentioned enumerated property.
Step 104: provide corresponding service data according to described service type information.
The form that offers described mobile unit user service data has multiple: can be to be attended a banquet by described service centre to give the answer by word of mouth that the user puts question to and emergency that the user meets; Can be that mode with literal is back to described mobile unit by described service centre, read for the user, to reach the purpose of dealing with problems; Also can be with answer content be back to with the mobile phone of described mobile unit binding on, need to prove that described presentation mode is not limited to described enumeration.
As seen from the above embodiment: request is connected in the service channel of the user profile that carries mobile unit that present embodiment service centre reception mobile unit one key services button is sent, user profile checking by the time open described service channel, and provide corresponding information on services at the service request that carries service type information that receives, a described key services button has been saved the step that the mobile unit user dials service centre's communication service passage number, and this kind mode is convenient for users;
Method disclosed by the invention has realized obtaining the answer and the solution of fitting with user institute chance problem and emergency when the user drives, for described vehicle-mounted user provides in time, fast, directly reaches the communication service of hommization, improved user's driving in this respect largely and experienced.
Need to prove, when described programmable button is when being made up of a plurality of buttons, can send service channel connection request by dialing service centre's communication service passage number, for example, communication service passage number is " 12346 ", then described mobile unit user utilizes the preset data button on the mobile unit to dial, and keys in " 123456 ", promptly connects described passage.This kind mode provides another kind to send described service channel and has connected request mode, this kind mode can combine with the key services button among the last embodiment and be arranged at described mobile unit simultaneously, the specific implementation of this kind mode repeats no more referring to each step of embodiment one herein.
Fig. 2 shows another vehicle-carrying communication service providing method, comprising:
Step 201: receive service channel connection request by the programmable button transmission of mobile unit;
Step 202: when information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Step 203: receive the service request that is carried on the described service channel, this service request is carried service type information;
This service type information is specially the indication information that requires to provide the automobile navigation service data, comprises the Geographic Navigation point of described mobile unit user needs in the described vehicle mounted guidance information on services.
Step 204:, judge whether the Geographic Navigation point that described user needs according to described Geographic Navigation point search network navigation resource;
Step 205: when searching the Geographic Navigation point data, the data that issue corresponding geographical navigation spots are to described mobile unit; Otherwise, enter step 206.
Step 206: return the search failure information.
The service indication relevant that the foregoing description sends at described mobile unit user with automobile navigation, for example, the mobile unit user drives and travels to Jiangsu Province, and do not know the particular location in Nanjing, the user connects the service channel of described service centre by mobile unit, by the search of will navigating according to the navigation spots " Nanjing " that described indication proposes the user of described service centre, the resource that described service centre utilized is to inquire about database own or retrieval network information, and the concrete track route or the particular geographic location of described Geographic Navigation point " Nanjing " be issued to described mobile unit, offer user's indication of navigating.
Fig. 3 shows another vehicle-carrying communication service providing method, comprising:
Step 301: receive service channel connection request by the programmable button transmission of mobile unit;
Step 302: when information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Step 303: receive the service request that is carried on the described service channel, this service request is carried service type information;
This service type information is specially the information that the service request switched service is provided, and described service request switched service information comprises the user profile that described mobile unit user need transfer.
Step 304: search corresponding sign according to described user profile, judge whether to find the corresponding sign of mating with described user profile;
Step 305: set up this sign and described mobile unit user's conversation path, and send the successful information of switching; Otherwise, enter step 306;
Step 306: the information of returning the switching failure.
The transfer-request that the foregoing description proposes according to the mobile unit user, offer applying user's transfer service, illustrate, described mobile unit user travels in Nanjing, and need inform its situation instantly of friend A, and at this moment, can be by entering described service centre communication service passage, to be forwarded to user's friend A with the number of mobile unit by described service centre, the user is conversed by described mobile unit and friend A.
Fig. 4 shows another vehicle-carrying communication service providing method, comprising:
Step 401: receive service channel connection request by the programmable button transmission of mobile unit;
Step 402: when information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Step 403: receive the service request that is carried on the described service channel, this service request is carried service type information;
Described service type information is specially the frequently asked questions and corresponding answer information on services, and described frequently asked questions and corresponding answer information on services comprises the key to the issue word that described mobile unit user proposes.
Step 404: whether have and the corresponding entry of the keyword of described FAQs according to described key to the issue word inquiry;
Step 405: if having, then return homographic solution answer certificate with reference to the entry content, otherwise, enter step 406;
Step 406: return the information of answer failure, and carry out the frequently asked questions and corresponding answer service and safeguard.
Described FAQs comprises that described service centre inquires at ordinary times that at the mobile unit user more problem and solution thereof write down and sort out, and set up FAQs entry storehouse, in service request that has the user to propose and described entry storehouse during the close or same problem of entry, serving according to described FAQs settling mode provides; Otherwise the mode that will carry out processing instantly to the problem that described user proposes provides mobile unit user suggestion etc., and described problem is put on record, and the frequently asked questions and corresponding answer service described in the above-mentioned steps 405 that promptly enters is safeguarded.
Fig. 5 shows another vehicle-carrying communication service providing method, comprising:
Step 501: receive service channel connection request by the programmable button transmission of mobile unit;
Step 502: when information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Step 503: receive the service request that is carried on the described service channel, this service request is carried service type information;
Described service type information is specially the complaint handling information on services, and described complaint handling information on services comprises the complaint keyword that described mobile unit user proposes.
Step 504: write down described mobile unit user's complaint keyword, and whether have with described complaint keyword according to described complaint keyword query and to solve entry accordingly;
Step 505: if having, then provide the complaint handling data for described vehicle-mounted user with reference to described solution entry, otherwise, enter step 506;
Step 506: return the information of complaint handling failure, and carry out the complaint handling service and safeguard.
In the present embodiment, the complaint problem that the described mobile unit user of service centre proposes is answered and is handled, and offers that the user serves comprehensively, the experience of driving of thoughtful and hommization.
Fig. 6 shows a kind of vehicle-carrying communication service generator structure, comprising:
Request receiving element 601 is connected in the service channel, is used to receive the service channel connection request by the programmable button transmission of mobile unit, and the request of connecting of this service channel carries the user profile of described mobile unit;
Service request receiving element 603 is used to receive the service request that is carried on the described service channel, and this service request is carried service type information;
Service data provides unit 604, and being used for provides corresponding service data according to described service type information.
Fig. 7 shows another vehicle-carrying communication service generator, comprising:
Request receiving element 701 is connected in the service channel, is used to receive the service channel connection request by the programmable button transmission of mobile unit, and the request of connecting of this service channel carries the user profile of described mobile unit;
Service request receiving element 703 is used to receive the service request that is carried on the described service channel, and this service request is carried service type information;
Navigation Service provides module 7042, be used for when described service type information is the automobile navigation information on services, and the Geographic Navigation point that comprises described mobile unit user needs in the described vehicle mounted guidance information on services is according to described Geographic Navigation point search network navigation resource; When searching the Geographic Navigation point data, the data that issue corresponding geographical navigation spots are to described mobile unit; Otherwise, return the search failure information;
Service request switched service data provide module 7043, be used for when described service type information is service request switched service information, described service request switched service information comprises the user profile that described mobile unit user need transfer, search corresponding sign according to described user profile, when finding the corresponding sign of mating, set up this sign and described mobile unit user's conversation path with described user profile; Otherwise, return the information that switching is failed;
Frequently asked questions and corresponding answer service providing module 7044, be used for when described service type information is the frequently asked questions and corresponding answer information on services, described frequently asked questions and corresponding answer information on services comprises the key to the issue word that described mobile unit user proposes, whether have and the corresponding entry of the keyword of described FAQs according to described key to the issue word inquiry, if have, then return homographic solution answer certificate with reference to the entry content, otherwise, return the information of answer failure, and carry out the frequently asked questions and corresponding answer service and safeguard;
Complaint handling service providing module 7045, be used for when described service type information is the complaint handling information on services, and described complaint handling information on services comprises the complaint keyword that described mobile unit user proposes, write down described mobile unit user's complaint keyword, and whether have with described complaint keyword according to described complaint keyword query and to solve entry accordingly, if have, then provide the complaint handling data for described vehicle-mounted user with reference to described solution entry content, otherwise, return the information of complaint handling failure, and carry out the complaint handling service and safeguard.
Need to prove that at different processing service types, the corresponding corresponding change of service module is not limited to the module classification that present embodiment proposes.
Fig. 8 shows a kind of acquisition methods of vehicle-carrying communication service, comprises
Step 801: the programmable button by mobile unit sends service channel connection request;
The request of connecting of this service channel carries the user profile of described mobile unit;
Described programmable button is specially a key services button, or the key board unit of being made up of a plurality of buttons.
Step 802: when the user profile of described mobile unit is connected by service channel, checking back, send the service request that is carried on the described service channel, this service request is carried service type information;
Step 803: the service data that provides at described service type information is provided.
The mode of described reception corresponding service information has multiple, can be to be attended a banquet by described service centre to give the answer by word of mouth that the user puts question to and emergency that the user meets solution; Can be that mode with literal is back to described mobile unit by described service centre, read for the user, to reach the purpose of dealing with problems; Also can be to be back on the mobile phone of binding with described mobile unit with answering content; Also can be service is answered that content sends on the described mobile unit with the form of Email or with the mobile phone of described mobile unit binding on.
Fig. 9 shows a kind of vehicle-carrying communication service and obtains, and comprising:
Service request transmitting element 902 is used for sending the service request that is carried on the described service channel when the user profile of described mobile unit is connected by service channel, checking back, and this service request is carried service type information;
Service data receiving element 903: be used to receive the service data that provides at described service type information.
Figure 10 shows a kind of vehicle-carrying communication service transmission system, comprising:
Service centre and mobile unit, described service centre comprises vehicle-carrying communication service generator 1001, described mobile unit comprises vehicle-carrying communication service deriving means 1002:
Vehicle-carrying communication service generator 1001: receive the service channel connection request by the programmable button transmission of mobile unit, the request of connecting of this service channel carries the user profile of described mobile unit;
When information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Reception is carried on the service request on the described service channel, and this service request is carried service type information;
Provide corresponding service data according to described service type information;
Described vehicle-carrying communication service deriving means 1002: be used to send the service channel and connect request, the request of connecting of this service channel carries the user profile of described mobile unit;
When the user profile of described mobile unit is connected by service channel, checking back, send the service request that is carried on the described service channel, this service request is carried service type information;
The service data that reception provides at described service type information.
In sum:
In the embodiments of the invention, request is connected in the service channel of the user profile that carries mobile unit that service centre's reception mobile unit programmable button sends, user profile checking by the time open described service channel, and provide corresponding information on services at the service request that carries service type information that receives, method disclosed by the invention has realized obtaining the answer and the solution of fitting with user institute chance problem and emergency when the user drives, for described vehicle-mounted user provides timely, fast, directly reach the communication service of hommization, improved user's experience of driving in this respect largely, simultaneously, checking user profile has guaranteed that the user receives the communication service that is specific to described mobile unit user, and can obtain safe and reliable service information data.
Each embodiment adopts the mode of going forward one by one to describe in this specification, and what each embodiment stressed all is and the difference of other embodiment that identical similar part is mutually referring to getting final product between each embodiment.For the disclosed device of embodiment, because it is corresponding with the embodiment disclosed method, so description is fairly simple, relevant part partly illustrates referring to method and gets final product.
The professional can also further recognize, the unit and the algorithm steps of each example of describing in conjunction with embodiment disclosed herein, can realize with electronic hardware, computer software or the combination of the two, for the interchangeability of hardware and software clearly is described, the composition and the step of each example described prevailingly according to function in the above description.These functions still are that software mode is carried out with hardware actually, depend on the application-specific and the design constraint of technical scheme.The professional and technical personnel can use distinct methods to realize described function to each specific should being used for, but this realization should not thought and exceeds scope of the present invention.
The method of describing in conjunction with embodiment disclosed herein or the step of algorithm can directly use the software module of hardware, processor execution, and perhaps the combination of the two is implemented.Software module can place the storage medium of any other form known in random asccess memory (RAM), internal memory, read-only memory (ROM), electrically programmable ROM, electrically erasable ROM, register, hard disk, moveable magnetic disc, CD-ROM or the technical field.
To the above-mentioned explanation of the disclosed embodiments, make this area professional and technical personnel can realize or use the present invention.Multiple modification to these embodiment will be conspicuous concerning those skilled in the art, and defined herein General Principle can realize under the situation that does not break away from the spirit or scope of the present invention in other embodiments.Therefore, the present invention will can not be restricted to these embodiment shown in this article, but will meet and principle disclosed herein and features of novelty the wideest corresponding to scope.
Claims (14)
1. a vehicle-carrying communication service providing method is characterized in that, comprising:
Receive the service channel connection request by the programmable button transmission of mobile unit, the request of connecting of this service channel carries the user profile of described mobile unit;
When information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Reception is carried on the service request on the described service channel, and this service request is carried service type information;
Provide corresponding service data according to described service type information.
2. method according to claim 1 is characterized in that, described programmable button is a key services button.
3. method according to claim 1 is characterized in that described programmable button is made up of a plurality of buttons.
4. method according to claim 1 is characterized in that, described user profile is specially vehicle identification code, mobile unit identification code or mobile unit user identify label.
5. method according to claim 1 is characterized in that, described service type information comprises: automobile navigation information on services, service request switched service information, frequently asked questions and corresponding answer information on services and/or complaint handling information on services.
6. method according to claim 3, it is characterized in that, when described service type information is the automobile navigation information on services, comprise the Geographic Navigation point of described mobile unit user needs in the described vehicle mounted guidance information on services, according to described Geographic Navigation point search network navigation resource; When searching the Geographic Navigation point data, the data that issue corresponding geographical navigation spots are to described mobile unit.
7. method according to claim 3, it is characterized in that, when described service type information is service request switched service information, described service request switched service information comprises the user profile that described mobile unit user need transfer, search corresponding sign according to described user profile, when finding the corresponding sign of mating, set up this sign and described mobile unit user's conversation path, and send the successful information of switching with described user profile.
8. method according to claim 3, it is characterized in that, when described service type information is the frequently asked questions and corresponding answer information on services, described frequently asked questions and corresponding answer information on services comprises the key to the issue word that described mobile unit user proposes, when inquiring the corresponding entry of keyword of described FAQs, return homographic solution answer certificate with reference to the entry content according to described key to the issue word.
9. method according to claim 3, it is characterized in that, when described service type information is the complaint handling information on services, described complaint handling information on services comprises the complaint keyword that described mobile unit user proposes, write down described mobile unit user's complaint keyword, solve entry accordingly inquiring, provide the complaint handling data for described vehicle-mounted user with reference to described solution entry with described complaint keyword.
10. a vehicle-carrying communication service generator is characterized in that, comprising:
The request receiving element is connected in the service channel, is used to receive the service channel connection request by the programmable button transmission of mobile unit, and the request of connecting of this service channel carries the user profile of described mobile unit;
The unit is opened in the service channel, is used for connecting described service channel when there is the information that the user profile with described mobile unit is complementary in the information of registered users that writes down in advance;
The service request receiving element is used to receive the service request that is carried on the described service channel, and this service request is carried service type information;
Service data provides the unit, and being used for provides corresponding service data according to described service type information.
11. device according to claim 10 is characterized in that, described service data generator comprises:
Judge module is used to receive described service type information, and judging described service type information and opening the respective service data provides module;
Navigation Service provides module, is used for when described service type information is the automobile navigation information on services, comprises the Geographic Navigation point of described mobile unit user needs in the described vehicle mounted guidance information on services, according to described Geographic Navigation point search network navigation resource; When searching the Geographic Navigation point data, the data that issue corresponding geographical navigation spots are to described mobile unit;
Switched service provides module, be used for when described service type information is service request switched service information, described service request switched service information comprises the user profile that described mobile unit user need transfer, search corresponding sign according to described user profile, when finding the corresponding sign of mating with described user profile, set up this sign and described mobile unit user's conversation path, and send the successful information of switching;
The frequently asked questions and corresponding answer service providing module, be used for when described service type information is the frequently asked questions and corresponding answer information on services, described frequently asked questions and corresponding answer information on services comprises the key to the issue word that described mobile unit user proposes, when inquiring the corresponding entry of keyword of described FAQs, return homographic solution answer certificate with reference to the entry content according to described key to the issue word;
The complaint handling service providing module, with when described service type information is the complaint handling information on services, described complaint handling information on services comprises the complaint keyword that described mobile unit user proposes, write down described mobile unit user's complaint keyword, inquiring when solving entry accordingly, provide the complaint handling data for described vehicle-mounted user with reference to described solution entry with described complaint keyword.
12. a vehicle-carrying communication service acquisition methods is characterized in that, comprising:
Programmable button by mobile unit sends service channel connection request, and the request of connecting of this service channel carries the user profile of described mobile unit;
When the user profile of described mobile unit is connected by service channel, checking back, send the service request that is carried on the described service channel, this service request is carried service type information;
The service data that reception provides at described service type information.
13. a vehicle-carrying communication service deriving means is characterized in that, comprises;
Request transmitting unit is connected in the service channel: be used for sending service channel connection request by the programmable button of mobile unit, the request of connecting of this service channel carries the user profile of described mobile unit;
The service request transmitting element is used for sending the service request that is carried on the described service channel when the user profile of described mobile unit is connected by service channel, checking back, and this service request is carried service type information;
Service data receiving element: be used to receive the service data that provides at described service type information.
14. a vehicle-carrying communication service transmission system is characterized in that, comprising: service centre and mobile unit, described service centre comprises vehicle-carrying communication service generator, described mobile unit comprises vehicle-carrying communication service deriving means:
Described vehicle-carrying communication service generator is used for: receive the service channel connection request by the programmable button transmission of mobile unit, the request of connecting of this service channel carries the user profile of described mobile unit;
When information that the user profile that exists in the information of registered users of record in advance with described mobile unit is complementary, connect described service channel;
Reception is carried on the service request on the described service channel, and this service request is carried service type information;
Provide corresponding service data according to described service type information;
Described vehicle-carrying communication service deriving means is used for: send the service channel and connect request, the request of connecting of this service channel carries the user profile of described mobile unit;
When the user profile of described mobile unit is connected by service channel, checking back, send the service request that is carried on the described service channel, this service request is carried service type information; The service data that reception provides at described service type information.
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| CN2010101638238A CN102238211A (en) | 2010-04-23 | 2010-04-23 | On-vehicle communication service provision and acquisition methods and devices, and system |
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| CN2010101638238A CN102238211A (en) | 2010-04-23 | 2010-04-23 | On-vehicle communication service provision and acquisition methods and devices, and system |
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