CN102184196A - Petition integrated management information system - Google Patents
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- CN102184196A CN102184196A CN2011101007343A CN201110100734A CN102184196A CN 102184196 A CN102184196 A CN 102184196A CN 2011101007343 A CN2011101007343 A CN 2011101007343A CN 201110100734 A CN201110100734 A CN 201110100734A CN 102184196 A CN102184196 A CN 102184196A
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Abstract
The invention relates to a petition integrated management information system belonging to the field of information processing technology and comprising five modules: a data warehouse module, a data statistics module, a data analysis module, a data mining module and a data output module, wherein the data warehouse module is used for storing and managing petition cases, the data statistics module is responsible for building a star-mode multi-dimensional data model, and the data analysis module and the data mining module are used for processing the result of the data statistics module and then displaying the processed result through the data output module. The petition integrated management information system is simple in structure, convenient to operate, and easy for result reading, realizes the closure and security of information, can better discover association among different factors, and realizes drilldown of maps and tables.
Description
Technical field
The present invention relates to a kind of letters and calls IMIS, belong to technical field of information processing.
Technical background
Treatment for the letters and visits from the masses is to grasp to be aware of public sentiments, and the important channel of maintaining close ties with the masses is that relation is stable and united, steady politics, and the major issue of economic development is the contact masses' of the Party and the people a bridge, carrying out treatment for the letters and visits from the masses is the important means that keeps and promote social stability.In order to strengthen management to treatment for the letters and visits from the masses, improve public access offices's office efficiency, provide decision support for the leader solves the letters and calls problem, realize standardized management, need set up the letters and calls case management system of a cover sequencing, institutionalization, standardization, procedure the letters and calls data.
At present, a variety of letters and calls management systems have been arranged on the market.IVisions government letters and calls transaction processing system is the needs of handling at China governments at all levels letters and calls business information specially, and conscientiously in conjunction with the information handling system of developing when former government's letters and calls business features.This system not only intactly provides the tupe of four class letters and calls business such as letter, visiting, incoming call and network letters and calls, and the multiple advanced technology means such as geographical space analysis, data mining that comprise have been introduced, can realize the letters and calls data resource is carried out structuring and non-structured data analysis, support direct application is provided such as aid decision making demands such as " labile factor identity ", " interim outstanding problems ".But this system has focused on the tupe to the letters and calls information source, though increased technology such as the analysis of geographical space and data mining, lacks the analysis aspect trend prediction, statistical magnitude distribution.
Number of patent application is the invention of CN20102010310, it is a kind of letters and calls IMIS, comprise letters and calls management system and database server, described letters and calls IMIS comprises that system lands subsystem, system management subsystem, system information networking subsystem, system database subsystem; Wherein system lands subsystem and is connected with system management subsystem by the internet, one end of system management subsystem is by Internet connection system information networking subsystem, system information networking subsystem connected system database subsystem, the other end of system management subsystem is by Internet connection system database subsystem, system database subsystem and system management subsystem are respectively by the Internet connection database server, and described system management subsystem is also by Internet connection printout module.Obviously, the emphasis of this system is in the management of letters and calls business, in the processing of letters and calls business, there is very big defective, and this system and internet close relation, in case external network paralysis, total system be difficult to substantially work on, and this system lacks the analysis to the letters and calls business with in paralyzed state.
" letters and calls logical " be a cover assist letters and calls administrative authority come to visit management, write letters that management, written instruction of leader, higher level are assigned, system that general management is carried out in subordinate's report, statistical summaries and graphic analyses.Though the tabulate statistics accurately of this system go out each unit add up to complain to the higher authorities about an injustice and request fair settlement number of times and go to the capital, to province, city, county, ask certainly, dispute, suggestion, accusation, complaint, heavily visit, bypass the immediate leadership, the higher level assigns, the quantity of making a summary report, and to the county, to the city, to province, go to capital etc. to complain to the higher authorities about an injustice and request fair settlement level and complain to the higher authorities about an injustice and request fair settlement the quantitative analysis that the quantity of case is carried out imagery.But classification is not more specifically done for example by the classification such as industry of complaining to the higher authorities about an injustice and request fair settlement reason, person appealing for help to information by this system.Because the data item of every information is a lot, for convenience of handling and will excavating more information, must classify to information, find some related informations wherein again.
In the letters and calls IMIS, importing, derivation and the management of pair information data not only will be arranged, the analysis of pair data also will be arranged, be only a complete management system like this, could realize function to leader's aid decision making.The statistical magnitude reaction information intuitively that distributes not only on time and the space, and help auxiliary leader to make correct decision-making; Trend analysis, an important function not only can have a kind of prediction to the things in future, and make a policy in time for the leader very much especially, imminent things is played the effect of " prevention ".
Summary of the invention
The present invention is in order to overcome the defective of prior art, to have proposed a kind of letters and calls IMIS.
The present invention is achieved by the following technical solutions.
A kind of letters and calls IMIS of the present invention comprises five modules, is respectively data warehouse module, data statistics module, data analysis module, data-mining module and data outputting module, and the content of five modules and pass each other are:
1) the data warehouse module realizes the storage and the management of letters and calls case, has in the data warehouse module in order to the global catalog of entire database global information to be provided.The data warehouse module comprises basic letters and calls document data base and other letters and calls service handling information database, and the data in the wherein basic letters and calls database is divided into the professional real time data of basic letters and calls data, letters and calls business statistics data and letters and calls by kind; Data in other letters and calls service handling information database is divided into the reason statistical information data of complaining to the higher authorities about an injustice and request fair settlement, person appealing for help's industry statistic information material, complains to the higher authorities about an injustice and request fair settlement case Regional Distribution statistical information data, complains to the higher authorities about an injustice and request fair settlement caseload statistical information data, complains to the higher authorities about an injustice and request fair settlement the statistics of cases information material, the visit situation of bypassing the immediate leadership statistical information data, complains to the higher authorities about an injustice and request fair settlement purpose statistical information data, complains to the higher authorities about an injustice and request fair settlement form statistical information data, complains to the higher authorities about an injustice and request fair settlement the department statistics information material by kind;
2) data statistics module is set up the multidimensional data model of star schema respectively with data dissimilar in the data warehouse module, and each model is made up of a fact table and a plurality of dimension table; Data after data statistics module is handled no longer is scattered, but orderly, be mutually related;
3) data analysis module adopts clustering method to classify to the result of data statistics module.Be specially at first the isolated point in the model is rejected, isolated point is the data that do not depend on general data behavior or model, so isolated point causes cluster result devious through regular meeting, therefore in order to obtain correct cluster, these isolated points must be rejected; Then the Q type clustering algorithm in the The data clustering method in the data is calculated, the result who draws is divided into five different kinds with data, be respectively high-risk, seriously, serious, slight, slight, these five classifications are when load module shows, with five kinds of different color showings, be respectively red, orange, yellow, green, blue;
4) data-mining module is handled the result of data statistics module, in order to realize the Knowledge Discovery in the letters and calls data; Concrete processing procedure is the relation factor that obtains between the letters and calls business datum lot of essential factors, and can draw predicting the outcome to later stage work;
5) data outputting module adopts the form of form and image to be presented on the page of browser the result of data analysis module and data-mining module, and shown form and image are imported in the excel form, can print or carry out other further relevant treatment for the user.
A kind of letters and calls IMIS of the present invention, its course of work is:
1) sets up global catalog and be stored into data warehouse model, improve basic letters and calls document data base and other letters and calls service handling information database in the data warehouse model;
2) utilize data statistics module that data dissimilar in the data warehouse module is set up the multidimensional data model according to star schema respectively, detailed process is at first to determine the theme of star-like model, the present invention will set up nine star-like models, and theme is respectively: complain to the higher authorities about an injustice and request fair settlement reason, person appealing for help's industry, complain to the higher authorities about an injustice and request fair settlement the case Regional Distribution, complain to the higher authorities about an injustice and request fair settlement caseload, complain to the higher authorities about an injustice and request fair settlement case, the visit situation of bypassing the immediate leadership, complain to the higher authorities about an injustice and request fair settlement purpose, complain to the higher authorities about an injustice and request fair settlement form, complain to the higher authorities about an injustice and request fair settlement department; Then according to theme with the dimension table of data relevant in the data warehouse as model with theme;
3) utilize Data Analysis Model to adopt clustering method to classify to the result of data statistics module, be divided into five classes according to degree, be respectively high-risk, seriously, serious, slight, slight, these five classifications are when output module shows, represent on map with five kinds of different colors, be respectively red, orange, yellow, green, blue;
4) utilize data-mining module that the result of data statistics module is handled, obtain relation factor and predicting the outcome between the letters and calls business datum lot of essential factors later stage work;
5) data outputting module adopts the form of form and image to be presented on the page of browser the result of data analysis module and data-mining module, and shown form and image are imported in the excel form, the form that shows with the area as gauge outfit, when clicking the area, the page of browser can jump to the next stage page, so just realized the function of time boring, the result that data analysis module is handled shows with the form of map according to being the color that provides earlier on browser.
Above-mentioned steps 4) algorithm that data-mining module is adopted in is the gray scale system algorithm.
Beneficial effect
A kind of letters and calls IMIS of the present invention, simple in structure, easy to operate, the result is easy to read, and its concrete advantage is:
1) system user can only be seen the data of at the corresponding levels and subordinate under the differentiation of role's restriction and region, has realized the closure and the confidentiality of information;
2) to information processing the time, at first by complain to the higher authorities about an injustice and request fair settlement purpose, complain to the higher authorities about an injustice and request fair settlement form, complain to the higher authorities about an injustice and request fair settlement department, person appealing for help's industry etc. classifies, and then statistical magnitude distribution, trend analysis etc., can better excavate the incidence relation between the different factors like this, can better assist the leader to make a policy;
3) system has adopted figure to add the mode of form after to the letters and calls business processing, makes things convenient for the user to recognize relevant information more intuitively, helps auxiliary leader and makes accurately and making a strategic decision;
4) realized the following brill of map and form, can see the distributed number of subordinate's zone letters and calls statistics by shirtsleeve operation.
Description of drawings
Fig. 1 is the structural framing synoptic diagram of letters and calls IMIS of the present invention;
Fig. 2 is a letters and calls business diagnosis functional block diagram;
Fig. 3 visits the statistical form interface for bypassing the immediate leadership of Henan Province among the embodiment;
Fig. 4 bypasses the immediate leadership for Henan Province's Luohe City among the embodiment and visits the statistical form interface;
Fig. 5 is Henan Province's letters and calls quantity trend analysis interface as a result among the embodiment.
Embodiment
The present invention will be further described below in conjunction with drawings and Examples.
Embodiment
A kind of letters and calls IMIS, the visit situation analysis is applied to bypass the immediate leadership, situation with Henan Province is an example, comprise five modules, as shown in Figure 1, be respectively data warehouse module, data statistics module, data analysis module, data-mining module and data outputting module, the content of five modules and pass each other are:
1) the data warehouse module realizes the storage and the management of letters and calls case, has in the data warehouse module in order to the global catalog of entire database global information to be provided.The data warehouse module comprises basic letters and calls document data base and other letters and calls service handling information database.Data in the wherein basic letters and calls database is divided into the professional real time data of basic letters and calls data, letters and calls business statistics data and letters and calls by kind; Data in other letters and calls service handling information database is divided by kind.What the visit situation analysis of bypassing the immediate leadership was used is the visit situation statistical information data of bypassing the immediate leadership.When statistics Henan Province situation, the ground p-block element p in the visit situation of the bypassing the immediate leadership statistical data is Henan Province entirely.
2) data statistics module is the star-like model at center with the visit situation statistical information data foundation of bypassing the immediate leadership in the data warehouse module with the visit situation of bypassing the immediate leadership.This model is a core with the visit situation of bypassing the immediate leadership, and selects to show as dimension with the relevant information of visit situation of bypassing the immediate leadership, and the time of visiting the case generation of bypassing the immediate leadership is that Henan Province is as the element that is connected between the dimension table with the area.The statistical data that data after adding up is like this bypassed the immediate leadership and visited for Henan Province entirely.
3) data analysis module adopts clustering method to classify to the result of data statistics module.Be specially at first the isolated point in the model is rejected.The point of every in model data being regarded as a multidimensional, there is isolated point in these dibblings, isolated point is the data that do not depend on general data behavior or model, therefore isolated point causes cluster result devious through regular meeting, therefore in order to obtain correct cluster, these isolated points must be rejected; Then the area is refine to each city in Henan Province, data in the data are classified according to the city, adopt the Q type clustering algorithm in the clustering method to calculate to sorted result, the result who draws is divided into five different kinds with the degree that the data of the visit situation of bypassing the immediate leadership is visited case according to bypassing the immediate leadership, be respectively high-risk, seriously, serious, slight, slight, these five classifications are when load module shows, with five kinds of different color showings, be respectively red, orange, yellow, green, blue.
4) data-mining module is handled the result of data statistics module, in order to realize the Knowledge Discovery in the letters and calls data; In the visit situation analysis of bypassing the immediate leadership, the area is Henan Province, the statistics of data module was added up according to the time, can counting like this bypasses the immediate leadership every year visits the quantity that case takes place, the incidence relation between time of origin and the caseload therefrom, and can draw predicting the outcome to later stage work;
5) data outputting module adopts the form of form and image to be presented on the page of browser the result of data analysis module and data-mining module, and shown form and image are imported in the excel form.The result that data analysis module is handled shows with the form of map according to the color that provides in advance on browser.And the whole nation, provincial map can be realized down the function of brill, click the analysis result that the visit situation of bypassing the immediate leadership in each district of Luohe City can appear in Luohe City.The result of data-mining module is that the form with image and form is presented on the browser.
A kind of letters and calls IMIS, its course of work is:
1) sets up global catalog and be stored into data warehouse model, improve basic letters and calls document data base and other letters and calls service handling information database in the data warehouse model;
2) utilize data statistics module that data dissimilar in the data warehouse module is set up the multidimensional data model according to star schema respectively, present embodiment is set up nine star-like models, as shown in Figure 2, theme is respectively: complain to the higher authorities about an injustice and request fair settlement reason, person appealing for help's industry, complain to the higher authorities about an injustice and request fair settlement the case Regional Distribution, complain to the higher authorities about an injustice and request fair settlement caseload, complain to the higher authorities about an injustice and request fair settlement case, the visit situation of bypassing the immediate leadership, complain to the higher authorities about an injustice and request fair settlement purpose, complain to the higher authorities about an injustice and request fair settlement form, complain to the higher authorities about an injustice and request fair settlement department; Then according to theme with the dimension table of data relevant in the data warehouse as model with theme;
3) utilize Data Analysis Model to adopt clustering method to classify to the result of data statistics module, be divided into five classes according to degree, be respectively high-risk, seriously, serious, slight, slight, these five classifications are when output module shows, represent on map with five kinds of different colors, be respectively red, orange, yellow, green, blue;
4) utilize data-mining module that the result of data statistics module is handled, obtain relation factor and predicting the outcome between the letters and calls business datum lot of essential factors later stage work;
5) data outputting module adopts the form of form and image to be presented on the page of browser the result of data analysis module and data-mining module, and shown form and image are imported in the excel form, the form that shows with the area as gauge outfit, when clicking the area, the page of browser can jump to the next stage page, so just realized the function of time boring, the result that data analysis module is handled shows with the form of map according to being the color that provides earlier on browser.
Above-mentioned steps 4) algorithm that data-mining module is adopted in is the gray scale system algorithm.
Bypassing the immediate leadership of Henan Province visited the statistical form interface as shown in Figure 3, clicks Luohe City wherein, and the page of browser can jump to the analysis page of Luohe City, and as shown in Figure 4, bypass the immediate leadership and visit the quantity trend analysis as shown in Figure 5 in Henan Province.
Claims (5)
1. letters and calls IMIS is characterized in that:
Comprise five modules, be respectively data warehouse module, data statistics module, data analysis module, data-mining module and data outputting module;
The data warehouse module realizes the storage and the management of letters and calls case, has in the data warehouse module in order to the global catalog of entire database global information to be provided; The data warehouse module comprises basic letters and calls document data base and other letters and calls service handling information database, and the data in the wherein basic letters and calls database is divided into the professional real time data of basic letters and calls data, letters and calls business statistics data and letters and calls by kind; Data in other letters and calls service handling information database is divided into the reason statistical information data of complaining to the higher authorities about an injustice and request fair settlement, person appealing for help's industry statistic information material, complains to the higher authorities about an injustice and request fair settlement case Regional Distribution statistical information data, complains to the higher authorities about an injustice and request fair settlement caseload statistical information data, complains to the higher authorities about an injustice and request fair settlement the statistics of cases information material, the visit situation of bypassing the immediate leadership statistical information data, complains to the higher authorities about an injustice and request fair settlement purpose statistical information data, complains to the higher authorities about an injustice and request fair settlement form statistical information data, complains to the higher authorities about an injustice and request fair settlement the department statistics information material by kind;
Data statistics module is set up the multidimensional data model of star schema respectively with data dissimilar in the data warehouse module, and each model is made up of a fact table and a plurality of dimension table;
Data analysis module is classified to the result of data statistics module;
Data-mining module is handled the result of data statistics module, and in order to realize the Knowledge Discovery in the letters and calls data, concrete processing procedure is the relation factor that obtains between the letters and calls business datum lot of essential factors, and draws predicting the outcome to later stage work;
Data outputting module adopts the form of form and image to be presented on the page of browser the result of data analysis module and data-mining module, and shown form and image are imported in the excel form;
The course of work of management information system is:
1) sets up global catalog and be stored into data warehouse model, improve basic letters and calls document data base and other letters and calls service handling information database in the data warehouse model;
2) utilize data statistics module that data dissimilar in the data warehouse module is set up the multidimensional data model according to star schema respectively, detailed process is at first to determine the theme of star-like model, then according to theme with the dimension table of data relevant in the data warehouse as model with theme;
3) utilize Data Analysis Model to adopt clustering method to classify to the result of data statistics module,
4) utilize data-mining module that the result of data statistics module is handled, obtain relation factor and predicting the outcome between the letters and calls business datum lot of essential factors later stage work;
5) data outputting module adopts the form of form and image to be presented on the page of browser the result of data analysis module and data-mining module, and shown form and image are imported in the excel form.
2. a kind of letters and calls IMIS according to claim 1 is characterized in that:
Described data statistics module is set up the multidimensional data model of nine star schemas respectively with data dissimilar in the data warehouse module, and theme is respectively: complain to the higher authorities about an injustice and request fair settlement reason, person appealing for help's industry, complain to the higher authorities about an injustice and request fair settlement the case Regional Distribution, complain to the higher authorities about an injustice and request fair settlement caseload, complain to the higher authorities about an injustice and request fair settlement case, the visit situation of bypassing the immediate leadership, complain to the higher authorities about an injustice and request fair settlement purpose, complain to the higher authorities about an injustice and request fair settlement form, complain to the higher authorities about an injustice and request fair settlement department.
3. a kind of letters and calls IMIS according to claim 1 is characterized in that:
Described data analysis module carries out the branch time-like to the result of data statistics module, and the method that is adopted is clustering method; Detailed process is at first the isolated point in the model to be rejected, and then the Q type clustering algorithm in the The data clustering method in the data is calculated, and data is divided into five different kinds, be respectively high-risk, seriously, serious, slight and slight.
4. a kind of letters and calls IMIS according to claim 1 is characterized in that:
When described data-mining module was handled the result of data statistics module, the algorithm that is adopted was the gray scale system algorithm.
5. a kind of letters and calls IMIS according to claim 3 is characterized in that:
Described data analysis module with data be divided into high-risk, seriously, more serious, slight and slight five kinds of different classifications are corresponding respectively when data outputting module shows, represent on map with five kinds of different colors, be respectively red, orange, yellow, green, blue.
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| CN2011101007343A CN102184196A (en) | 2011-04-21 | 2011-04-21 | Petition integrated management information system |
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Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103838736A (en) * | 2012-11-21 | 2014-06-04 | 大连灵动科技发展有限公司 | Establishment method for FMRI brain activation data warehouse |
| CN105279176A (en) * | 2014-06-30 | 2016-01-27 | 江苏韦度一号信息科技有限公司 | Data mining method for office system |
| CN105530327A (en) * | 2014-10-27 | 2016-04-27 | 任子行网络技术股份有限公司 | DNS (domain name system) key information processing method and system |
| CN106250415A (en) * | 2016-07-25 | 2016-12-21 | 北京市信访矛盾分析研究中心 | A kind of letters and calls data tracing method and system |
| CN106294543A (en) * | 2016-07-25 | 2017-01-04 | 北京市信访矛盾分析研究中心 | A kind of letters and calls data automatic correlation method and system |
| CN115640369A (en) * | 2022-11-14 | 2023-01-24 | 广州明动软件股份有限公司 | Office information base data storage method applying star data model |
| CN115827622A (en) * | 2022-05-16 | 2023-03-21 | 山东天卓信息技术有限公司 | Litigation rate judging and counting method based on litigation case database |
| CN116629804A (en) * | 2023-06-06 | 2023-08-22 | 河北华正信息工程有限公司 | Letters, interviews, supervision and tracking management system and management method |
-
2011
- 2011-04-21 CN CN2011101007343A patent/CN102184196A/en active Pending
Cited By (13)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103838736A (en) * | 2012-11-21 | 2014-06-04 | 大连灵动科技发展有限公司 | Establishment method for FMRI brain activation data warehouse |
| CN105279176A (en) * | 2014-06-30 | 2016-01-27 | 江苏韦度一号信息科技有限公司 | Data mining method for office system |
| CN105530327B (en) * | 2014-10-27 | 2018-12-11 | 任子行网络技术股份有限公司 | A kind of DNS key message processing method and system |
| CN105530327A (en) * | 2014-10-27 | 2016-04-27 | 任子行网络技术股份有限公司 | DNS (domain name system) key information processing method and system |
| CN106250415A (en) * | 2016-07-25 | 2016-12-21 | 北京市信访矛盾分析研究中心 | A kind of letters and calls data tracing method and system |
| CN106294543B (en) * | 2016-07-25 | 2018-05-25 | 北京市信访矛盾分析研究中心 | A kind of letters and calls data automatic correlation method and system |
| CN106294543A (en) * | 2016-07-25 | 2017-01-04 | 北京市信访矛盾分析研究中心 | A kind of letters and calls data automatic correlation method and system |
| CN115827622A (en) * | 2022-05-16 | 2023-03-21 | 山东天卓信息技术有限公司 | Litigation rate judging and counting method based on litigation case database |
| CN115827622B (en) * | 2022-05-16 | 2023-05-16 | 山东天卓信息技术有限公司 | Litigation rate judging and counting method based on litigation case database |
| CN115640369A (en) * | 2022-11-14 | 2023-01-24 | 广州明动软件股份有限公司 | Office information base data storage method applying star data model |
| CN115640369B (en) * | 2022-11-14 | 2023-12-15 | 广州明动软件股份有限公司 | Piece information base data storage method applying star-shaped data model |
| CN116629804A (en) * | 2023-06-06 | 2023-08-22 | 河北华正信息工程有限公司 | Letters, interviews, supervision and tracking management system and management method |
| CN116629804B (en) * | 2023-06-06 | 2024-01-09 | 河北华正信息工程有限公司 | Letters, interviews, supervision and tracking management system and management method |
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Application publication date: 20110914 |