CN102065403B - System and method for supporting local number portability - Google Patents
System and method for supporting local number portability Download PDFInfo
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- CN102065403B CN102065403B CN 201010617622 CN201010617622A CN102065403B CN 102065403 B CN102065403 B CN 102065403B CN 201010617622 CN201010617622 CN 201010617622 CN 201010617622 A CN201010617622 A CN 201010617622A CN 102065403 B CN102065403 B CN 102065403B
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Abstract
The invention relates to a system and a method for supporting local number portability. The system for supporting the local number portability comprises a data preparation module, a comparative analysis module and a system management module, wherein the data preparation module comprises a data acquisition unit, a comparative data preparation unit and a data processing unit; the comparative analysis module comprises a local number portability comparison unit, a charging rule back calculation verifying unit and a result analysis unit; and the system management module comprises an interface management unit, a system monitoring unit, an organization authentication unit and a configuration management unit. According to the system for supporting the local number portability, a cloud computing technology is utilized to realize an architecture of organically combining the original BSS (Business Support System) function of a telephone service provider with the local number portability supporting system, analyze and support the local number portability.
Description
Technical field
The present invention relates to the communications field, be specifically related to the number of taking of a kind of phone and turn net back-up system and method.
Background technology
Tele Management Forum (Telecom Management Forum, abbreviation TMF) be the worldwide organization that an operation and management for information and communication service provider provides Proposals and embodiment, TMF forum has been cited as the ITU-TM3400 series standard for the eTOM series of canonical of information and the formulation of communications industry operation process, is widely used at international information and communication service industry.In telecommunications enterprise's operation flow, the flow process of user oriented service relates generally to operation support and ready, service release, service guarantee and four end-to-end flow processs of service charging.BSS (BSS) is the information-based supporting management system of telecommunications internal pair production.Wherein BSS is for being responsible for the business support system of business, charging account, user's service.
The number of taking turns net also referred to as number portability, number portable, comprises that mainly fixed number carries and two kinds of mobile number portabilities.The number of taking turns net can be made the user and turn to another telephone network in the situation that do not change number from a telephone network, and even the standard of two networks can be different, for example turn to cdma network from the GSM network.
From two aspects of service of IT system and enterprise, ubiquity is following not enough at present:
1, customer relationship management system (CRM) or BSS only have the affiliated telephone network information of telephone service provider, without the comparative information of other telephone networks.
BSS or CRM are only service-oriented accepts and opens function, can not grasp user's full communication demand.
2, the number of taking that not yet forms other iphone users turns net and supports.
Usually the BSS system take Home Network networked users data, user accept, the user serves as main, EDA/ODS system in IT system is usually towards belonging network user's analysis, network users only simply extracts charging account and statement of account gathers for crossing, it is integrated that the function of CRM, billing and accounting system is also only carried out towards this network users in the belonging network net Room, can not obtain he network user's data.
3, do not possess real-time enabling capabilities.
The existing IT system integrated technology of telephone service provider telephone network, EDA or ODS do not possess the charging account function of crossing the net ticket to his network users; Charge system is towards Home Network networked users' charging, charge, query function, and do not possess, the account of his net Room inventory do not obtained analytic function.
4, business diagnosis and accept and to take into account.
Analyze from the IT technical standpoint, it is preposition that the former lays particular stress on inquiry, analysis, real time billing account, belongs to OLAP and calculating; The latter belongs to real-time order processing OLTP for accepting fast.Existing BSS system reinstalls the whole subscriber datas that comprise his net, the 2-3 that the data of system will reach existing system doubly, more described real-time support function a bit before increasing, system drops into will be too high.
Summary of the invention
The present invention is directed to the deficiency that has the BSS system now, the telecommunications industry specific aim has been proposed, laddering, the syncretization phone number of taking turns net back-up system and method, different charge rule by different telephone service providers, based on the measuring and calculating checking of its historical charge information, support that the user selects different telephone service providers.
The present invention includes the number of taking of a kind of phone and turn the net back-up system, comprising:
Data preparation module, it comprises: data acquisition unit is used for gathering user data and charge accounting data; The correlation data preparatory unit, the charging regulation typing, the relativity that are used for the telephone service provider are safeguarded and the script maintenance; The information processing unit is used for gathering the net bill;
The comparative analysis module, it comprises: the number of taking turns net contrast unit, is used for carrying out Home Network VPN, he nets VPN, his net bill, his net Room to when result output; Charging regulation inverse authentication unit is used for carrying out real-time verification; The interpretation of result unit is used for comparing result is analyzed, and determines whether that the number of taking turns net;
System management module, it comprises: interface management unit is used for external interface is managed; The system monitoring unit is used for realizing system monitoring; Organize authentication ' unit, be used for the role-security management; Configuration management element is used for the custom configuration management.
The present invention comprises that also the number of taking of a kind of phone turns net support method, comprises the following steps:
Data acquisition is completed in the BSS system per month and is entered an item of expenditure in the accounts and the telephone service provider settles accounts and gathers the present invention's data file used after generating; Gather Home Network CRM subscriber data, charging account bill inventory data, statement of account data, add up his net phone at the net duration, cross net charging number of times, understand the user in different telephone service providers' overall call scenarios;
Information processing is prepared, and carries out per month the account merger of his network users by Home Network ticket, settlement file, adjusts on the one hand user's the overall net consumption of crossing; Add up me according to his network users and Home Network user communication data on the other hand and net his network users and beat mutually charge information, collect at any time and improve his network users data;
Correlation data is prepared, and improves per month and sets up the correlation data that he nets my net charging regulation; Set up corresponding script, per month the revise and improve data;
Interpretation of result according to the data of record, is constantly revised him and is netted my net charging regulation data, revises the corresponding parameters such as net amount; Carry out user's month various types of communication inventory charging account checking in the past, analyze according to result;
Determine user's place telephone service provider, net the Room or agent's business system by the telephone service provider and obtain subscriber data and consumption bill, conversation inventory;
The telephone service provider that the number of taking turns net is wanted in selection, and the charging regulation of selecting wish to use is verified, obtains selection result;
The execution number of taking turns net.
the number of taking that the present invention is based on analysis turns net CRM, be with present telephone service provider's the BSS system fundamental difference of only serving Home Network and new networking user: his network No. code and consumption are unified to gather, for following process is given information, grasp the user at different telephone service providers' whole conversations and charge information, the user can utilize the online business hall of open native system and IVR, the note electronics is selected different charging regulations between different telephone service providers from service, calculate by the telex network expense, estimate analysis, carry out telephone service provider contrast, provide the number of taking to turn net support.
Description of drawings
Fig. 1: logical architecture figure;
Fig. 2: system architecture figure;
Fig. 3: system module figure;
Fig. 4: working-flow.
Embodiment
Below will adopt the telephone service provider of native system to be defined as Home Network or my net, other telephone services provider just becomes his net relatively.
The automatic telephone network that local network refers in a toll numbering district, be comprised of some end office (EO)s (or end office (EO) and tandem exchange), interoffice trunk, toll connecting trunk and end office's subscribers feeder, be called again local telephone network, general identical with the ground cities and counties of administrative division.Indivedual local networks with the phone in a trunk code, form 2 different local networks due to the administrative division in city, as two local networks of Jiuquan, the Jiayu Pass in Gansu Province, share 0937 area code.
The DCN net refers to the inside IP network of telecommunications industry inner support BOSS operation here.
Fig. 1 turns net back-up system logical architecture figure for the number of taking.
As shown in Fig. 1 a: the telephone service provider number of taking turns net back-up system logical architecture and comprises: Home Network IT system terminal, client terminal access interface, the number of taking turn net back-up system, internet access interface, his online business hall, Home Network IT system interface and Home Network IT system.All kinds of salesperson terminals can also be accessed system of the present invention except accessing original system; The systems such as the business of system access Home Network of the present invention, charging account, clearing, ODS; System of the present invention accesses other telephone network network diagrams Rooms by internet interface and obtains data.
As shown in Fig. 1 b: agent and other business telephone service provider numbers of taking turn net back-up system logical architecture and comprise: IT system terminal, client terminal access interface, the number of taking turn net back-up system, internet access interface, telephone service provider online business hall, online payment system, access interface and agent and other business telephone service provider IT system.Agent and other business provider telephone service provider can have network online business hall to obtain the historical metering data of user by the existing phone of telephone service provider; The agent also can obtain the charging data by agent's business system; The charging regulation information of network is arranged by the telephone service provider existing telephone that obtains from agent's business system, be configured in native system; Inform the user by comparative analysis and charging regulation checking, make the user to turn net by Net silver, the number of taking of third party's payment platform payment services expense.
The user can be by netting the Room, note, IVR channel, online business hall (wap) note by agent and other business telephone service providers supplier, IVR electronics be from service interface, carries out that charging regulation is selected and the charging regulation checking obtains the number of taking and turns the net selection.Wherein IVR (InteractiveVoice Response) is the visual plant of Self-Service, complete the functions such as the guiding user selects, automatic speech enters for, the development of telecommunication voice interaction technique makes self-help service for user become the general and popular method of servicing of telephone service provider, and is widely used in the various fields of people's life.
Fig. 2 is system architecture figure.
System of the present invention is connected by the inside IT network of Intranet fire compartment wall and Home Network, and then each related system of BOSS of access Home Network, and the terminal of Home Network realizes relevant BOSS system and system of the present invention by network; System of the present invention links by the Internet net fire compartment wall and his online business hall, and realization is obtained its net data of user, for convenient management tightens security, accesses by server side agent.The database of system of the present invention and application server are PC-SERVER.
System telephone service provider of the present invention has the technical characterictic of existing BOSS, makes system of the present invention easily adopt cloud computing technology.These technical characterictics mainly refer to:
1, the lower requirement of real-time of entering an item of expenditure in the accounts.Be different from charging per month and enter an item of expenditure in the accounts, system of the present invention is for the historical data as 1-6 before the user month used of crossing network data, and completes gathering and get final product data last month in this month;
2, data can be cut according to local network, parallel process data.Telephone service provider's charging, account, settlement system have been completed the metering data processing according to this locality, and what native system was used is the data that the local network identification field has been stamped in charging, account, clearing, can conveniently cut apart;
3, BOSS has generally adopted WEB application access pattern.
Above-mentioned 3 technical characterictics make native system can adopt PC-SERVER to carry out data processing, and take province as the concentrated setting PC-SERVER group of unit, the DCN network by flattening provides for branch company, the whole network application service; This framework is realized low-cost, and PC-SERVER is database server, realizes that distributed parallel calculates; Data further can be segmented according to branch office, H code section for the large paper edition earth mat and be carried out many PC-SERVER parallel computation, realize resilient expansion, rapid deployment.
Telephone service provider's BOSS system terminal has all been realized WEBization now, and system interface of the present invention is accessed and also adopted WEB 2.0, realizes that the BOSS business is produced (OLTP partially) and the unified of native system marketing support (OLAP) used.
Application server adopts middleware Technology, realizes the balance dispatching of access, but realizes the PC-SERVER resilient expansion that application query is supported.
System of the present invention had both used this network data, accessed his net Room data by public network again, can classify as the mixed cloud that is superimposed upon on different telephone service provider BOSS system.
Fig. 3 is system module figure, and it comprises data preparation module, contrast module, system management module.
Bill is that the telephone service provider is to the single entry that gathers of user's charge.Calculate, gather and form according to charging regulation by phone list.
Inventory also is ticket, is the record of user's communication, online, note, information service.Comprise the charge informations such as caller, called, call start time, the duration of call.The mobile phone ticket contains No. IMSI and distinguishes user attaching telephone service provider and homing position.
Statement of account is that inter-network settlement is the common completing user communication of telephone service provider telephone service supplier, each other the payment of income.Statement of account has mainly comprised user's net phone excessively, is the foundation that the telephone service provider settles accounts.
Data preparation module comprises: data acquisition unit is used for gathering user data and charge accounting data; The correlation data preparatory unit, the charging regulation typing, the relativity that are used for the telephone service provider are safeguarded and the script maintenance; The information processing unit is used for gathering the net bill.
User data mainly comprises the user data that the Home Network device number is corresponding, the charged duration of the number that he nets and correspondence thereof, the amount of money, call type etc.
The user data that the Home Network device number is corresponding has comprised the address name obtained from Home Network accounting system (BOSS, crm system), address, industry, identity, telephone number etc. and has accepted information; From the billing information that billing and accounting system extracts, comprise a moon bill, nearly 3 monthly average consumption (basic expense, local call expense, long-distance, roaming etc.).
The voice of Home Network are single in detail.
Home Network is the inquiry about charging inventory per month; His net is statement of account per month.
At least comprise following field:
IMSI: international mobile subscriber identification number is the decimal number of 15, is used for mobile subscriber of the unique identification of the mobile radio communication in the whole world.Be stored in UIM card, HLR, VLR.
IMSI is comprised of Mobile Country Code MCC (MCC), mobile network number (MNC) and mobile identification number (MIN) three parts, and concrete form is as follows:
MCC: Mobile Country Code MCC.Country under unique identification mobile subscriber is by the unified distribution of international ITU tissue.The MCC of China is 460;
MNC: mobile network No..The mobile radio communication that unique identification mobile subscriber belongs to.
MIN: mobile identification number is the decimal number of ten, a mobile subscriber in mobile radio communication of unique identification.
The MIN code carries out the whole world unified planning and distribution by the IFAST of international organization, and the IMSI resource of cdma network is subjected to the restriction of MIN code resource, and resource is at full stretch.A common telephone service provider's IMSI resource is not number section of continuous whole, and the IMSI coded format is followed following dual mode:
One: 460 03 X1X2 H0H1H2H3 XXXX (when X1X2=03 and 09) of form;
Two: 460 03 X1H0H1X2 H2H3 XXXX of form (when X1X2=60~61).
In IMSI and MDN, H0H1H2H3 is arranged, be the HLR identifier.
Identification number of mobile subscriber, namely user's phone number, be stored in telephone service provider HLR, VLR.Domestic effective mobile subscriber number is 11 ten's digits at present, by network insertion number (N1, N2, N3), and HLR identifier (H0, H1, H2, H3), series number SN (A, B, C, D) three parts form.Network insertion number is 3, phone head, as 139,189,130 etc.HLR is homing user position register, the completing user data management, and the HLR identifier is determined the homing position of phone as 0931,1981 etc., is called for short the H code.
MDN: identification number of mobile subscriber, i.e. user's phone number.
The IMSI number is that the number of taking turns the identification field of differentiating subscriber phone service provider ownership under the net policy, and the equipment number in ticket is that MDN can not distinguish the affiliated telephone service provider of user, can only illustrate which telephone service provider the user once belonged to.
Wherein, call type: local, IP is long-distance, national distance, international long-distance, National roaming, international roaming.Method of calling: caller ticket, called ticket, roaming caller ticket, roam called ticket.
From settlement system extract the networking time of his network No. code, at the net duration.
The comparative analysis module comprises: the contrast unit is used for carrying out Home Network VPN, he nets VPN, his net bill, his net Room to when result output; The inverse authentication unit is used for carrying out the charging regulation real-time verification; The interpretation of result unit is used for comparing result is analyzed, and determines whether that the number of taking turns net.
The data of accepting when existing system is paid close attention to user-network access and networked users' consumption; Settlement system with good grounds new that produce and the number that disappears are per month determined the newly-increased of his network users and from net; There is the analysis of his network users in the system such as EDA and charge accounting.According to the charging regulation data, set up his net, the corresponding table of my net charging regulation, many-one relationship by index and merger processed user data and consumption data, formed the net bill:
1, same caller, identical called ticket gathers merger
According to different geographical, according to different months, carry out the merger that gathers of same caller, identical called ticket, during merger according to method of calling, call type is identical gathers, identical calling and called, same call mode, same calls type are gathered.The duration of call is converted into the charging duration according to time quantum and the charging rate thereof of charging, and as 3 minute, minutes classification stacks of conversation beginning, the similar communication bill that obtains identical calling and called gathers, and forms the net bill.
Local call as certain month A calling B amounts to time-consuming length, can calculate easily according to the charging duration moon call rate that user A calls out B, in like manner can calculate the call rate that B calls out A, and then grasps the mutual total cost of the phone call of beating of local user AB.
2, carry out the ticket classification according to the region, according to telephone service provider's the general layout of organizing, carry out class indication for crossing the net bill.
3, customer consumption data estimation and gathering
Add up the average per capita consumption of nearly 1-6 month of this network users, according to summation, fixed charge, local call take, the subject calculating such as long-distance, roaming; The average mistake of adding up the nearly 1-6 of his network users month is netted total duration, comprise as caller squeeze into my net, as calledly answer, the summation part; Over individual month, on average I net the calling total cost as called nearly 1-6 to add up his network users; Home Network, the nearly 1-6 of his a network users monthly average are beaten the charging duration mutually; Home Network, the nearly 1-6 of his a network users monthly average are beaten expense mutually; The statistics of his net overall consumption, the mobile service overall consumption ≈ of his network users is with the average mobile service aggregate consumption of my the network users * of (section) mistake net amount (he net mobile service ARPU/ he net mobile service ARPU).Turn as the user reference data that net is analyzed.
Single maintaining secrecy is user's demand in detail, is also telephone service provider's obligation.The present invention has used for reference the middle internetwork number in the shielding number, mobile phone maskable 3-4 position, fixed line and Personal Handyphone System maskable 2-3 position.As 139****3482; 821**65.
System management module comprises: interface management unit is used for external interface is managed; The system monitoring unit is used for realizing system monitoring; Organize authentication ' unit, be used for the role-security management; Configuration management element is used for the custom configuration management.
Fig. 4 is working-flow.
The native system workflow diagram comprises the following steps:
1, data acquisition.Complete in the BSS system per month and enter an item of expenditure in the accounts and the telephone service provider settles accounts and gathers the present invention's data file used after generating.Gather Home Network CRM subscriber data, charging account bill inventory data, statement of account data, add up his net phone at the net duration, cross net charging number of times, understand the user in different telephone service providers' overall call scenarios.
2, information processing is prepared.Carry out per month the account merger of his network users by Home Network ticket, settlement file, adjust on the one hand user's the overall net consumption of crossing; On the other hand according to him network users and Home Network telex network situation, carry out me and net his network users and give up mutually the expense situation.Collect at any time and improve his network users data.
3, correlation data is prepared.Improve per month and set up the correlation data that he nets my net charging regulation; Set up corresponding script, per month the revise and improve data.
4, interpretation of result.According to the data of record, constantly revise him and net my net charging regulation data, revised the corresponding parameters such as net amount.Carry out user's month various types of communication inventory charging account checking in the past, analyze according to result.
5, determine user's place telephone service provider.Net the Room or agent's business system by the telephone service provider and obtain subscriber data and consumption bill, conversation inventory.
6, select to want the telephone service provider that the number of taking turns net.The charging regulation of selecting wish to use; Carry out the charging regulation checking; Obtain selection result.
7, the number of taking turns net
The major function of native system is as follows:
1, build user profile database across the telephone service provider, take his network No. code and corresponding communication consumption amount as main, set up and comprise that the user uses the Subscriber Number complete or collected works of Home Network and his network No. code.By Home Network ticket, Home Network inventory, cross the historical consume data of net ticket, statement of account, his net Room subscriber data and 1-6 month, consist of subscriber data, the holographic view of customer consumption.And then build the complete crm system across the telephone service provider;
2, by Subscriber Number interposition shield technology, show user's communication object, realize communication security;
3, utilize cloud computing technology to realize that the original BSS function of telephone service provider and the number of taking turn the architecture that the net back-up system organically combines;
4, consist of data and the comparison of different telephone service provider charging regulations, cross network data, telephone service provider settlement data by gateway exchange, utilize the consumption of Home Network and the statistics proportionate relationship of mistake network data, by average analysis and regression analysis, calculate the user and use other telephone services provider's traffic carrying capacity and expense, auxiliary his the network users number of taking turns the analysis of net.
5, introduce the charging authentication function, my net charging regulation of new selection is verified immediately.
6, the user can utilize agent and the open online business hall of native system (wep business hall) and IVR, the note electronics of other value-added service telecommunication telephone service providers certainly to serve, utilize the historical consume inventory, calculate different charging regulations between different telephone service providers, analyze and support the number of taking to turn net.
Above detailed description has been explained example execution mode of the present invention.This description should not be construed as restriction, and is only for the purpose of explanation principle of generality of the present invention, is interpreted as all execution modes that covering power field technique personnel can implement.
Claims (2)
1. the phone number of taking turns the net back-up system, it is characterized in that: the number of taking of described phone turns the net back-up system and adopts cloud computing technology, and the middle internetwork number in the shielding telephone number carries out single maintaining secrecy in detail, the number of taking of described phone turns the net back-up system and comprises data preparation module, comparative analysis module and system management module, wherein:
Described data preparation module comprises data acquisition unit, correlation data preparatory unit and information processing unit, wherein:
Data acquisition unit is used for gathering user data and charge accounting data, and described user data comprises the user data that the Home Network device number is corresponding, and the number of his net and corresponding charged duration, the amount of money, call type thereof;
The correlation data preparatory unit, charging regulation input, the relativity that is used for the telephone service provider safeguards and script is safeguarded, according to the charging regulation data, sets up his net, the corresponding table of Home Network charging regulation many-one relationship;
The information processing unit is used for by index and merger processed user data and consumption data, forms the net bill, gathers the net bill;
Described comparative analysis module comprises that the number of taking turns net contrast unit, charging regulation inverse authentication unit and interpretation of result unit, wherein:
The number of taking turns net contrast unit, is used for carrying out Home Network VPN, he nets VPN, his net bill, his online business hall to when result output;
Charging regulation inverse authentication unit is used for carrying out real-time verification;
The interpretation of result unit is used for comparing result is analyzed, and determines whether that the number of taking turns net;
Described system management module comprises interface management unit, system monitoring unit, organizes authentication ' unit and configuration management element, wherein:
Interface management unit is used for external interface is managed;
The system monitoring unit is used for realizing system monitoring;
Organize authentication ' unit, be used for the role-security management;
Configuration management element is used for the custom configuration management.
2. the phone number of taking turns net support method, it is characterized in that, comprises the following steps:
Data acquisition, complete in the BSS system per month and enter an item of expenditure in the accounts and the telephone service provider settles accounts and gathers Home Network CRM subscriber data, charging account bill inventory data, statement of account data after generating, add up his net phone at the net duration, cross net charging number of times, to determine that the user is at different telephone service providers' call-information;
Information processing is prepared, and carries out per month the account merger of his network users by Home Network ticket, settlement file, adjusts on the one hand user's the overall net consumption of crossing; Beat mutually charge information according to his network users and his network users of Home Network user communication data statistics Home Network on the other hand, collect at any time and improve his network users data;
Correlation data is prepared, and improves per month the correlation data of setting up his net Home Network charging regulation; Set up corresponding script, per month the revise and improve data;
Interpretation of result according to the data of record, is revised his net Home Network charging regulation data, revises the corresponding parameter of net amount; Carry out user's month various types of communication inventory charging account checking in the past, analyze according to result;
Determine user's place telephone service provider, obtain subscriber data and consume bill, conversation inventory by the online business hall of telephone service provider or agent's business system;
The telephone service provider that the number of taking turns net is wanted in selection, and the charging regulation of selecting wish to use carries out the charging regulation checking, obtains selection result;
The execution number of taking turns net.
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CN101035004A (en) * | 2007-04-12 | 2007-09-12 | 华为技术有限公司 | Charging method based on the number-carrying service and its related device |
CN101309334A (en) * | 2008-07-15 | 2008-11-19 | 中兴通讯股份有限公司 | Charging method of number portable service in IP multimedia sub-system |
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CN101035004A (en) * | 2007-04-12 | 2007-09-12 | 华为技术有限公司 | Charging method based on the number-carrying service and its related device |
CN101309334A (en) * | 2008-07-15 | 2008-11-19 | 中兴通讯股份有限公司 | Charging method of number portable service in IP multimedia sub-system |
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