CN101959079A - Availability testing method based on set-top box - Google Patents
Availability testing method based on set-top box Download PDFInfo
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- CN101959079A CN101959079A CN2010102150255A CN201010215025A CN101959079A CN 101959079 A CN101959079 A CN 101959079A CN 2010102150255 A CN2010102150255 A CN 2010102150255A CN 201010215025 A CN201010215025 A CN 201010215025A CN 101959079 A CN101959079 A CN 101959079A
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- 230000002452 interceptive effect Effects 0.000 abstract description 12
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Abstract
The invention discloses an availability testing method based on a set-top box in an interactive service. The method comprises the framework of an availability testing specification content, the availability testing method and an availability testing system based on the set-top box. The technical scheme can achieve uniform sampling, huge sample, testing cost saving, simple testing operation and short cycle of testing result obtainment, and more true testing data is obtained.
Description
Technical field
The invention belongs to digital TV field, be specifically related to a kind of usability testing method in the digital television interactive service based on set-top box.
Background technology
Along with the continuous propelling of " Guangdong Province digital home action plan " and deeply, for realizing the target of " with the cable TV network is the main channel; with the Digital Television is the center; be guiding with the interactive application; realize that 3C merges in family ", set up as early as possible based on digital TV network, merge multiple network interconnection technique, equipment and content, to interconnect and digital home's service system of user experience.At various interactive systems, must make up a cover usability testing standards system.By standard usability testing flow process, make the more reasonable and science of test, thereby the test data of the science of acquisition is improved each digital family equipment and service, its more convenient user is used.Form to test report carries out standard, represents test result more comprehensively and systematically, allows product development project team and customer facility more easily understand the degree that product is realized its availability objective.
Traditional usability testing method generally comprises thinking aloud, and performance is considered, site observation, questionnaire, forms such as interview.Yet, these traditional methods face three big defectives: at first, make test result more meet objective requirement, must collect a large amount of samples, and these samples must be uniformly distributed in each department, all ages, and among the different occupations, the expense of these the make use of momentum more manpower of necessary increase and other costs.Secondly, it is longer to adopt traditional usability testing method to form time cycle of a test report, is unfavorable for rapid modification, renewal, the upgrading of product, to such an extent as to miss the market share.At last, because traditional method of testing is by recalling the impression that forms this product by party afterwards, can not well reflecting at that time, the user experiences really, and tested user also may be subjected to about site environment, expert opinion, other people suggestion etc. the judgement of oneself, and the result who obtains just is not an objective reality very like this.
In research and practice process to the method, the present inventor finds a kind of usability testing method based on set-top box in the digital television interactive service, the deficiency that this method can effectively overcome above-mentioned conventional method and had.
Summary of the invention
The invention provides a kind of usability testing method, can effectively overcome the deficiency of conventional test methodologies based on set-top box.
The invention provides a kind of usability testing method, comprising: usability testing normative content, the method for usability testing, the framework of system for testing availability based on set-top box.Wherein, the usability testing standard is characterized in that: obtain field feedback to improve design, whether the assessment product realizes the requirement objective of user and customer facility, for the availability performance index that improves product provides Data Source.The usability testing method is characterized in that: can carry out usability testing to the user by set-top box.System for testing availability is characterized in that: the interaction between a kind of user and the digital TV contents provider is provided.
Technique scheme as can be seen because the embodiment of the invention adopts a kind of usability testing method based on set-top box, so this method deficiency that can effectively overcome above-mentioned conventional method and had.
Description of drawings
In order to be illustrated more clearly in the embodiment of the invention or technical scheme of the prior art, to do to introduce simply to the accompanying drawing of required use in embodiment or the description of the Prior Art below, apparently, accompanying drawing in describing below only is some embodiments of the present invention, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the figure that interdepends of customer center design activity of the present invention;
Fig. 2 is test report general frame figure of the present invention;
Fig. 3 is respondent's s own situation generation figure of the present invention;
Fig. 4 is questionnaire report generation figure of the present invention;
Fig. 5 is interview report generation figure of the present invention;
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the invention, the technical scheme in the embodiment of the invention is clearly and completely described, obviously, described embodiment only is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills belong to the scope of protection of the invention not making all other embodiment that obtained under the creative work prerequisite.
The embodiment of the invention provides a kind of usability testing method based on set-top box, can effectively overcome the deficiency in traditional usability testing.The embodiment of the invention also provides the corresponding system for testing availability in interactive service based on set-top box.Below be elaborated respectively.
As shown in Figure 1 be dependency graph before the usability testing of interactive services, how to accomplish the customer-centric design activity.
101:, forward 102 then to from the design requirement of customer-centric
102: specifically understand user's use background, forward 103 then to
103: understood outside user's the use background, understand user and organize requirement, forwarded 104 to after finishing these
104: propose suitable design, forward 105 then to
105: according to above-mentioned definite ask for something, design is carried out test and evaluation, if by would forward 106 to, otherwise forward 102 to
106: this system satisfies the demand of user and tissue
Be some standards of usability testing report as shown in Figure 2.Mainly comprise:
202: front page
203: the test execution summary
204: the tested object introduction
205: the test essential information
206: the method for test
207: the result of test
208: appendix
As shown in Figure 3 be a kind of by in the logical scientific ﹠ technical corporation of the big news xt100 set-top box of the producing scheme of carrying out usability testing, the data list structure of using in this scheme is:
| Sex | Age | The religion the region between the heart and the diaphragm | Post | The occupation experience | The computer use experience |
| bit | tinyint | text | text | text | text |
This testing procedure is:
301: turn on television set and set-top box, select to enter interactive test column, forward 302 to
302: after entering interactive test column, can demonstrate the page of a registration tester information, forward 303 to after completing
303: the test subscriber's data to input are carried out validity check, such as the age be 10-70 year etc., if judge that the data of tester's input are wrong then forward 302 to, otherwise forward 304 to
304: user's data is sent to the digital TV contents service provider, and data loading forwards 305 to
305: the user fills in the suggestion that just can deliver oneself after the personal information to corresponding content measurement.
Be the page that carries out questionnaire by Digital Television as shown in Figure 4, in the content of this questionnaire, design certain database, be used for storing the questionnaire content according to usability testing code requirement needs.For example, to the survey of satisfaction, this database table structure is:
| Easy-to-use (%) | Outward appearance (%) | Clear (%) | ... |
| tinyint | tinyint | tinyint | tinyint |
The execution in step of this test is as follows:
401: select the questionnaire page
402: enter user's questionnaire page
403: according to the content of questionnaire, the user can select different explaining the situation
404: the same
405: the questionnaire result according to the user finishes sends data to digital TV contents data loading is provided
406: survey finishes
Be the interactive interview page as shown in Figure 5, when the user selects this page, an interactive page will occur, the interviewee can pass through literal on TV, and contents such as sound exchange with the contact staff of digital TV contents service provider.Then, the contact staff writes down the interview content, for analyzing in the usability testing process, uses.Concrete steps are as follows:
501: after having registered user profile, select the interactive interview page
502: the user enters the interview page
503: Digital Television is shown to the user to the interview content
504: the user is according to the viewpoint of content typing oneself
505: user's interview content is sent to digital TV contents service provider, data loading
506: interview finishes
Need to prove, contents such as the information interaction between said apparatus and intrasystem each unit, implementation since with the inventive method embodiment based on same design, particular content can repeat no more referring to the narration among the inventive method embodiment herein.
One of ordinary skill in the art will appreciate that all or part of step in the whole bag of tricks of the foregoing description is to instruct relevant hardware to finish by program, this program can be stored in the computer-readable recording medium, storage medium can comprise: read-only memory (ROM, Read Only Memory), random access memory (RAM, Random Access Memory), disk or CD etc.
More than to a kind of usability testing method that the embodiment of the invention provided based on set-top box, be described in detail, used specific case herein principle of the present invention and execution mode are set forth, the explanation of above embodiment just is used for helping to understand method of the present invention and core concept thereof; Simultaneously, for one of ordinary skill in the art, according to thought of the present invention, the part that all can change in specific embodiments and applications, in sum, this description should not be construed as limitation of the present invention.
Claims (5)
1. the usability testing method based on set-top box is characterized in that, by set-top box the user is carried out usability testing, comprising: usability testing normative content, the method for usability testing, the framework of system for testing availability.
2. usability testing standard according to claim 1 is characterized in that, obtains field feedback to improve design, and whether the assessment product realizes the requirement objective of user and customer facility, for the availability performance index that improves product provides Data Source.
3. usability testing method according to claim 1 is characterized in that, can carry out usability testing to the user by set-top box.
4. usability testing method according to claim 1 is characterized in that, the interaction between a kind of user and the digital TV contents provider is provided.
5. according to claim 1 or 4 described usability testing methods, it is characterized in that described system for testing availability can be linked up with regard to the problem that runs in the set-top box use with the user very easily, exchanges based on set-top box.
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| Application Number | Priority Date | Filing Date | Title |
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| CN2010102150255A CN101959079A (en) | 2010-06-30 | 2010-06-30 | Availability testing method based on set-top box |
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| CN2010102150255A CN101959079A (en) | 2010-06-30 | 2010-06-30 | Availability testing method based on set-top box |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102075796A (en) * | 2010-12-14 | 2011-05-25 | 中山大学 | Set top box-based usability testing method |
| CN103037250A (en) * | 2011-09-29 | 2013-04-10 | 幸琳 | Method and system to interactively obtain multimedia information service through control for television by remote controller |
| CN103179008A (en) * | 2013-03-25 | 2013-06-26 | 广州中大电讯科技有限公司 | High-definition interactive intelligent measurement and control equipment |
| CN103702146A (en) * | 2013-12-27 | 2014-04-02 | 中国标准化研究院 | Digital TV service performance regulation and control method, device and digital TV terminal |
-
2010
- 2010-06-30 CN CN2010102150255A patent/CN101959079A/en active Pending
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102075796A (en) * | 2010-12-14 | 2011-05-25 | 中山大学 | Set top box-based usability testing method |
| CN103037250A (en) * | 2011-09-29 | 2013-04-10 | 幸琳 | Method and system to interactively obtain multimedia information service through control for television by remote controller |
| CN103037250B (en) * | 2011-09-29 | 2016-06-22 | 幸琳 | Interactively use remote controller to control television set and obtain the method and system of MMS (Multimedia Message Service) |
| CN103179008A (en) * | 2013-03-25 | 2013-06-26 | 广州中大电讯科技有限公司 | High-definition interactive intelligent measurement and control equipment |
| CN103702146A (en) * | 2013-12-27 | 2014-04-02 | 中国标准化研究院 | Digital TV service performance regulation and control method, device and digital TV terminal |
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Application publication date: 20110126 |