CN101957755A - Method and device for uniformly managing message - Google Patents

Method and device for uniformly managing message Download PDF

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Publication number
CN101957755A
CN101957755A CN2010102897066A CN201010289706A CN101957755A CN 101957755 A CN101957755 A CN 101957755A CN 2010102897066 A CN2010102897066 A CN 2010102897066A CN 201010289706 A CN201010289706 A CN 201010289706A CN 101957755 A CN101957755 A CN 101957755A
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message
described message
type
sent
library
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CN101957755B (en
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史周军
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Yonyou Network Technology Co Ltd
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Yonyou Software Co Ltd
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Abstract

The invention provides a method for uniformly managing a message, which comprises the following steps of: 102, sending or receiving the message according to the type of the message to be sent or received and storing the message to a message base; and 104, acquiring the type of the message from the message base and displaying the message according to the type of the message so as to be browsed by a user. The invention also provides a device for uniformly managing the message, which comprises a message engine module and a message management module, wherein the message engine module sends or receives the message according to the type of the message to be sent or received and stores the message to the message base; and the message management module acquires the type of the message from the message base and displays the message according to the type of the message so as to be browsed by the user. According to the technical scheme, the method and the device for uniformly managing the message can be realized so that the message can be conveniently and uniformly utilized and managed, the trivial management work of various kinds of messages and the complexity of software development in the aspect of message application are greatly simplified.

Description

Message unified management method and apparatus
Technical field
The present invention relates to the Message Processing technology, relate in particular to message unified management method and apparatus.
Background technology
Progress along with science and technology, the form of message is also more and more abundanter, the effect of message in management software is increasing, the field of using is also more and more wider, message is not only the function of similar notice, use message to realize coordinated management in the present application more, improve the real-time and the professional agility of system.Because the message in the software systems is more and more, therefore, how using and managing these diversified message has become the problem that can not ignore.
Current management software solves and uses and administrative messag, mainly contains following method:
1) every kind of message uses and manages independent realization.For example, can develop e-mail tool at the use of mail; Use at note can be developed instant messaging tool; Provide the queue message tool using at queue message; If need instant message future, will develop instant message instrument etc. separately.The management of message substantially also separates, and is realized by Mail Clients that as the management of email message management is not done by system; Short message is not generally done management yet; The management of instant message also is to be provided or the like by server of instant message.This message is used and the advantage of Managed Solution is that the exploitation of the tool using of every kind of type of message and management tool is relative simple, only needs the characteristics of the concrete type of message of consideration to get final product.The problem that exists is, developer's burden is heavier, uses different type of messages, needs to use different application programming interfaces API (Application programming interface), support newly-increased type of message later on if desired, need remodify the code of application program.The management of message also relatively disperses, and different message need use different instruments to check and safeguard, is used for bringing greater inconvenience for making of user.
2) the another kind of more common use and the method for administrative messag are the message managements that part provides classification, and as the notification message of software systems, the management of all notice class message is as mail, note.Early warning class message comprises professional early warning and system early warning, and the tool using and the management tool of early warning class message is provided separately; Flow process class message provides independent tool using and management tool etc.With method 1) compare, make the function that Classification Management is provided in this way, message is managed according to classification, but every class message still is to use separately and manage.Method 2) just part has solved method 1) the middle problem that exists.
Therefore, need a kind of message unified management mode, solve and can not unified message use and the problem of message management, the work of treatment of simplification user's various types of messages and the complexity of software development are raised the efficiency.
Summary of the invention
In view of more than, technical scheme of the present invention technical matters to be solved is, a kind of message unified management method and apparatus is provided, and solves and can not unified message uses and the problem of message management, the work of treatment of simplification user's various types of messages and the complexity of software development are raised the efficiency.
The invention provides a kind of message unified management method, comprising: step 102, according to the type of message to be sent or to be received, send or receive described message, and with described message stores to message library; Step 104 is obtained the type of described message from described message library, show that according to the type of described message described message browses for the user.By this technical scheme, can realize that unified message uses and manage, simplify the work of treatment of user to various types of messages.
In technique scheme, preferably, can also comprise: step 101 is transmission processor, receiving processor and the message browser of the message arrangement correspondence of each type; In described step 102, the correspondence of calling described message sends processor or corresponding receiving processor, and described message is sent and receives; In described step 104, call the corresponding message browser of described message, show described message.By this technical scheme, the processing that can be correlated with at every class message, as sending, accept, browsing, user-friendly.
In technique scheme, preferably, in the described step 102, after message to be sent carried out intercept process, more described message to be sent is sent, carry out intercept process receiving message, again described reception information is saved to described message library, wherein, described intercept process comprises safe handling.By this technical scheme, make message more reliable, complete, be convenient to the inquiry or the analyzing and processing of follow-up work.
In technique scheme, preferably, can also comprise: step 106 according to prerequisite, is saved to the filing data storehouse with the partial information in the described message library.
In technique scheme, preferably, can also comprise: step 108, described user inquires about described message according to the attribute information of message to be checked in described message library and/or described filing data storehouse.By this technical scheme, can make things convenient for the user to check message attributes at any time, convenient processing to various types of messages.
The present invention also provides a kind of message unified management device, comprising: the message engine module, according to the type of message to be sent or to be received, send or receive described message, and with described message stores to message library; The message management module is obtained the type of described message from described message library, show that according to the type of described message described message browses for the user.By this technical scheme, can realize that unified message uses and manage, simplify the work of treatment of user's various types of messages.By this technical scheme, can realize that unified message uses and manage, simplify the work of treatment of user to various types of messages.
In technique scheme, preferably, can also comprise: the type of message configuration module, transmission processor, receiving processor and message browser for the message arrangement correspondence of each type, the correspondence of the described message of described message engine module invokes sends processor or corresponding receiving processor, described message is sent and receives, and the corresponding message browser of the described message of described message management module invokes shows described message.By this technical scheme, the processing that can be correlated with at every class message, as sending, accept, browsing, user-friendly.
In technique scheme, preferably, can also comprise: the message block module, after the message to be sent of described message engine module carried out intercept process, again described message to be sent is transferred to described message engine module and send, the reception message of described message engine module carry out intercept process, more described reception information is transferred to described message engine module and preserved, wherein, described intercept process comprises safe handling.By this technical scheme, make message more reliable, complete, be convenient to the inquiry or the analyzing and processing of follow-up work.
In technique scheme, preferably, described message management module is saved to the filing data storehouse according to prerequisite with the partial information in the described message library.
In technique scheme, preferably, described message management module is inquired about described message for the attribute information of described user according to message to be checked in described message library and/or described filing data storehouse.By this technical scheme, can make things convenient for the user to check message attributes at any time, convenient processing to various types of messages.
By technique scheme, can realize a kind of message unified management method and apparatus, to separate and must not unified message use and the problem of message management, the work of treatment of simplification user's various types of messages and the complexity of software development are raised the efficiency.
Description of drawings
Fig. 1 is the process flow diagram of message unified management method according to an embodiment of the invention;
Fig. 2 is the block diagram of message unified management device according to an embodiment of the invention;
Fig. 3 is the application interface figure of the type of message configuration module of message unified management device according to an embodiment of the invention;
Fig. 4 is the Message Processing process flow diagram of message unified management method according to an embodiment of the invention; And
Fig. 5 is the surface chart of the message unified management of message unified management method according to an embodiment of the invention.
Embodiment
In order more to be expressly understood above-mentioned purpose of the present invention, feature and advantage, the present invention is further described in detail below in conjunction with the drawings and specific embodiments.
Set forth a lot of details in the following description so that fully understand the present invention, still, the present invention can also adopt other to be different from other modes described here and implement, and therefore, the present invention is not limited to the restriction of following public specific embodiment.
Fig. 1 is the process flow diagram of message unified management method according to an embodiment of the invention.
As shown in Figure 1, message unified management method comprises according to an embodiment of the invention: step 102, according to the type of message to be sent or to be received, send or receive described message, and with described message stores to message library; Step 104 is obtained the type of described message from described message library, show that according to the type of described message described message browses for the user.By this technical scheme, can realize that unified message uses and manage, simplify the work of treatment of user to various types of messages.
In technique scheme, can also comprise: step 101 is transmission processor, receiving processor and the message browser of the message arrangement correspondence of each type; In described step 102, the correspondence of calling described message sends processor or corresponding receiving processor, and described message is sent and receives; In described step 104, call the corresponding message browser of described message, show described message.Like this, the processing that can be correlated with at every class message, as sending, accept, browsing, user-friendly.
In technique scheme, in the described step 102, message to be sent carried out intercept process after, again described message to be sent is sent, carry out intercept process, more described reception information is saved to described message library receiving message, wherein, described intercept process comprises safe handling.Therefore, make message more reliable, complete, be convenient to the inquiry or the analyzing and processing of follow-up work.
In technique scheme, can also comprise: step 106 according to prerequisite, is saved to the filing data storehouse with the partial information in the described message library.
In technique scheme, can also comprise: step 108, described user inquires about described message according to the attribute information of message to be checked in described message library and/or described filing data storehouse.Therefore, can make things convenient for the user to check message attributes at any time, convenient processing and management to various types of messages.
Fig. 2 is the block diagram of message unified management device according to an embodiment of the invention.
As shown in Figure 2, message unified management device 200 comprises according to an embodiment of the invention: message engine module 202, according to the type of message to be sent or to be received, send or receive described message, and with described message stores to message library; Message management module 204 is obtained the type of described message from described message library, show that according to the type of described message described message browses for the user.By this technical scheme, can realize that unified message uses and manage, simplify the work of treatment of user's various types of messages.By this technical scheme, can realize that unified message uses and manage, simplify the work of treatment of user to various types of messages.
In technique scheme, can also comprise: the type of message configuration module, transmission processor, receiving processor and message browser for the message arrangement correspondence of each type, the correspondence that described message engine module 202 is called described message sends processor or corresponding receiving processor, described message is sent and receives, described message management module 204 is called the corresponding message browser of described message, shows described message.Like this, the processing that can be correlated with at every class message, as sending, accept, browsing, user-friendly.
In technique scheme, can also comprise: the message block module, after the message to be sent of described message engine module 202 carried out intercept process, again described message to be sent being transferred to described message engine module 202 sends, reception message to described message engine module 202 carry out intercept process, described reception information is transferred to described message engine module 202 again and preserved, wherein, described intercept process comprises safe handling.Therefore, make message more reliable, complete, be convenient to the inquiry or the analyzing and processing of follow-up work.
In technique scheme, described message management module 204 is saved to the filing data storehouse according to prerequisite with the partial information in the described message library.
In technique scheme, described message management module 204 is inquired about described message for the attribute information of described user according to message to be checked in described message library and/or described filing data storehouse.Therefore, can make things convenient for the user to check message attributes at any time, convenient processing and management to various types of messages.
Fig. 3 is the application interface figure of the type of message configuration module of message unified management device according to an embodiment of the invention.
At first describe the type of message configuration effort that the type of message configuration module in the embodiments of the invention participates in detail.It mainly realizes the registration management of type of message, and the management of the basic configuration information of information type.Message arrangement is used to realize the registration of type of message, and configuration essential information two parts of type of message.When the registration message type, the information that need provide comprises:
Type of message coding: the coding of type of message, coding can the unique identification type of message;
Type of message title: the title of type of message;
Remarks: the remark information that is used for the recording messages type.
The configuration information of type of message comprises:
The message browser: be used for browsing of message, the message browser of registration has realized that unified message browses interface;
Send processor: the message of message engine sends to be handled, and has realized the transmission service interface of message unified management device;
Receiving processor: the message sink of message engine is handled, and has realized the reception service interface of message unified management device;
Remarks: the configuration information that needs remarks.
As shown in Figure 3, show the concrete log-on message of this type of message of Email in the type of message configuration.Based on described type of message and Plugin Mechanism, can realize the expansion of type of message easily, and registration need need the various plugin informations that use in the Unified message management system in configuration information.
By technique scheme, can realize the type of message configuration, message is classified, be convenient to the follow-up classification of message is handled and management.
Fig. 4 is the Message Processing process flow diagram of message unified management method according to an embodiment of the invention.
Register after be over type of message and the configuration information, the message engine module (with reference to 202 among the figure 2) in the corresponding message unified management of the message engine device participates in handling all types of message.As shown in Figure 4, at first the transmission at message partly describes, and in step 402, the unified message of application call sends service.
In step 404, after message engine receives the service of calling, message is carried out intercept process, comprise safe handling.
In step 406, the type of message that calls according to messenger service is searched the type of message transmission processor of such message then, and this transmission processor has been realized the transmission service interface of message engine.
In step 408, according to the transmission processor that finds, call the transmission service of concrete type of message, realize the forwarding of message.
In step 410, judge whether to transmit successfully, if transmit successfully, then carry out step 414, if retransmission failure then carry out step 412.
In step 414, message is saved in the message warehouse.
In step 412, call exception and handle.
Receiving unit at message illustrates its Message Processing flow process below.
In step 416, the message sink service that application call is unified.
In step 418, after message engine receives the service of calling,, search the type of message receiving processor of such message according to the type of message that messenger service is called, this receiving processor has been realized the reception service interface of message engine.
In step 420, according to the receiving processor that finds, call it and receive service, realize the reception of message.
In step 422, judge that whether reception is successful, if take defeat, then carry out step 412; If receive successfully, then carry out step 424.
In step 424, message is carried out intercept process (as safe handling).
In step 426, the Message Record that receives in unified message library.
Message block module in the corresponding message unified management of the message-interceptor device can be configured according to type of message, and its message-interceptor of different type of messages can be different.A concrete type of message can have a plurality of message-interceptor, also can not have message-interceptor.
In addition, by unified message engine, outwards provide unified message to send service interface and message sink interface.So just protected the code of message based application program; when concrete type of message changes; only need to adjust corresponding plug-in unit code and get final product, application program does not need to change, and has so just strengthened the adaptive faculty based on messages application software greatly.
Message engine provides unified message access services, sends messenger service interface (describing as following procedure):
Public?interface?IMessageSender{
// transmission message
Public?SendMessage(MessageObject[]msgs);
// send message, and submit message monitoring to
Public?SendMessage(MessageObject[]msgs,IMessageMonitormonitor);
......
}
Receive the messenger service interface:
Public?interface?IMessageReceiver{
All message of // reception
MessageObject[]Public?ReceiveMessage();
}
Message is browsed interface:
Public?interface?IMessageViewer{
// display message
Public?ShowMessage(MessageObject[]msgs);
}
Therefore, each type of message docking port has the realization of oneself, and wherein the messenger service interface message parameter object MessageObject that need use mainly comprises following attribute:
Message id: the unique identification of message;
Type of message: the type of message.As email, sms etc.;
Message header: the title of message;
Message content: the content in the message body;
Sender of the message: the sender of message;
The message transmitting time:
Message recipient: the recipient of message, support to have a plurality of recipients;
The message sink time:
Whether read: whether identification message was read;
Message priority: the priority of message, as urgent, important etc.;
Message remarks: the remark information of message;
Message attachment: the accessory information that message comprises, support a plurality of annexes or the like.
Handle after the message, next will carry out unified management to message, its message unified management interface there is shown the concrete condition that sends this type of notification message as shown in Figure 5.As we know from the figure, the service message classification mainly comprises: notice class message, early warning class message, flow process class message, instant message, and other message.The functions such as information audit analysis that its inquiry, filing, importing/derivation, application-specific with message is correlated with, specific as follows:
1) provides query function.Can inquire the various message that need according to the attribute definition condition of message entity.During inquiry, support whether comprise filing message,, will inquire about from current message library and filed message library according to condition simultaneously if comprise the inquiry of filing message.
When 2) clicking a certain concrete message, can call the message browser of such type of message that disappears, with the content of specific format display message of oneself.
3) provide the filing function.Can inquire about earlier, for example, inquire about which has been handled, surpass trimestral message, then these message are filed.Support is according to the condition that sets in advance, and the filing service is dispatched on the backstage automatically, realizes the automatic archiving function.
4) importing/export function of support message.Support exports to the message on the current interface in the document, perhaps a message document is imported in the current message library.
5) provide message based analytic function.Analytic function can customize according to type of service, as provides according to the audit of the message of flow process, provides and browse according to the instant message of main body etc.
Can carry out unified management according to Classification of Businesses to various types of messages by above-mentioned functions.
Detailed description referring to figs. 1 through Fig. 5, technical scheme according to an embodiment of the invention, can realize a kind of message unified management method and apparatus, by top analysis explanation, message unified management method and apparatus can be widely used in the messages application scene of software systems, comprise various message informings, early warning information, flow process message etc., the user does not need to know the specific implementation technology of message, just can use the message integrated system to realize the various synergistic application of enterprise easily.
Can realize that easily the unified of message uses and unified management in the mode of unanimity.Can support the flexible expansion of type of message, the type of message of new expansion can realize that also the unification of message uses and manage.Can increase software in the availability aspect the message use based on technical scheme of the present invention, simplify complexity of developing, shield the influence of message technology substantially, improve the reliability of software business procedure; Simultaneously owing to various message are carried out unified management, also simplified the management work of numerous and diverse various types of messages that the user becomes increasingly conspicuous greatly based on type of service.Therefore, the message unified management method and apparatus message that improved software from aspects such as consistance, extendability and availabilities is used and the message management ability according to an embodiment of the invention, for software developer and user have brought value.
The above is the preferred embodiments of the present invention only, is not limited to the present invention, and for a person skilled in the art, the present invention can have various changes and variation.Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (10)

1. a message unified management method is characterized in that, comprising:
Step 102 according to the type of message to be sent or to be received, sends or receives described message, and with described message stores to message library;
Step 104 is obtained the type of described message from described message library, show that according to the type of described message described message browses for the user.
2. message unified management method according to claim 1 is characterized in that, also comprises:
Step 101 is transmission processor, receiving processor and the message browser of the message arrangement correspondence of each type;
In described step 102, the correspondence of calling described message sends processor or corresponding receiving processor, and described message is sent and receives;
In described step 104, call the corresponding message browser of described message, show described message.
3. message unified management method according to claim 1 is characterized in that, in the described step 102, message to be sent carried out intercept process after, more described message to be sent is sent,
Carry out intercept process to receiving message, more described reception information be saved to described message library,
Wherein, described intercept process comprises safe handling.
4. according to each described message unified management method in the claim 1 to 3, it is characterized in that, also comprise:
Step 106 according to prerequisite, is saved to the filing data storehouse with the partial information in the described message library.
5. message unified management method according to claim 4 is characterized in that, also comprises:
Step 108, described user inquires about described message according to the attribute information of message to be checked in described message library and/or described filing data storehouse.
6. a message unified management device is characterized in that, comprising:
The message engine module according to the type of message to be sent or to be received, sends or receives described message, and with described message stores to message library;
The message management module is obtained the type of described message from described message library, show that according to the type of described message described message browses for the user.
7. message unified management device according to claim 6 is characterized in that, also comprises:
The type of message configuration module is transmission processor, receiving processor and the message browser of the message arrangement correspondence of each type,
The correspondence of the described message of described message engine module invokes sends processor or corresponding receiving processor, and described message is sent and receives,
The corresponding message browser of the described message of described message management module invokes shows described message.
8. message unified management device according to claim 6 is characterized in that, also comprises:
The message block module, the message to be sent of described message engine module carried out intercept process after, more described message to be sent is transferred to described message engine module and sends,
Reception message to described message engine module carry out intercept process, and more described reception information is transferred to described message engine module and preserved,
Wherein, described intercept process comprises safe handling.
9. according to each described message unified management device in the claim 6 to 8, it is characterized in that described message management module is saved to the filing data storehouse according to prerequisite with the partial information in the described message library.
10. message unified management device according to claim 9 is characterized in that, described message management module is inquired about described message for the attribute information of described user according to message to be checked in described message library and/or described filing data storehouse.
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CN102546471A (en) * 2011-12-31 2012-07-04 深圳中兴网信科技有限公司 Message sending method for serving overall process of business travel
CN103037078A (en) * 2012-12-06 2013-04-10 中兴通讯股份有限公司 Information processing method and device of notification center
WO2014086217A1 (en) * 2012-12-06 2014-06-12 中兴通讯股份有限公司 Method, device and touchscreen terminal for processing information about notification centre
CN103037078B (en) * 2012-12-06 2016-06-29 中兴通讯股份有限公司 The method and apparatus of the information processing at notice center
CN105763584A (en) * 2014-12-17 2016-07-13 金蝶软件(中国)有限公司 Message processing method and apparatus
CN104506948A (en) * 2014-12-25 2015-04-08 深圳市九洲电器有限公司 Message passing method and message passing system between middleware and user interfaces
CN105812233A (en) * 2014-12-31 2016-07-27 航天信息软件技术有限公司 Message sending method and device
CN105072016A (en) * 2015-07-03 2015-11-18 北京京东尚科信息技术有限公司 Method and device for classification of information
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CN105763421A (en) * 2016-02-17 2016-07-13 浪潮通用软件有限公司 Message platform design method based on Jms
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