CN101952842A - 在组织内部管理旷工的系统和方法 - Google Patents

在组织内部管理旷工的系统和方法 Download PDF

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CN101952842A
CN101952842A CN2007800079153A CN200780007915A CN101952842A CN 101952842 A CN101952842 A CN 101952842A CN 2007800079153 A CN2007800079153 A CN 2007800079153A CN 200780007915 A CN200780007915 A CN 200780007915A CN 101952842 A CN101952842 A CN 101952842A
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阿德里安·戈雷
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Abstract

一种在组织内部管理旷工的系统,包括:旷工模块,用于处理有关个人的旷工的旷工数据;健康模块,处理有关该个人对多种与健康相关的设施和/或服务的利用的健康数据;报酬确定模块,确定该个人的报酬,其中,所述报酬是基于该个人的旷工以及基于该个人对多种与健康相关的设施和/或服务的利用来确定的;以及报酬分配模块,为该个人分配报酬。

Description

在组织内部管理旷工的系统和方法
背景技术
本申请涉及一种在组织内部管理旷工的系统和方法。
本发明可以由传统的健康保险计划的经营者为其成员实施,或者可以由对在组织内部减少旷工感兴趣的另一方来实施。
将参照工作场所中的雇员来描述本方法和系统,尽管应当意识到,本方法和系统能够同等地适用于其他组织中的人们。
典型地,工作场所中的雇员在一个预定期间被给予:多天的休假假期,用于他们自己的个人福利;多天的病假假期,在雇员生病的时候使用;以及可能多天的家庭事务假期,能够用于处理家庭事务。
需要特别关注的是病假假期,因为,尽管允许雇员在给定时期内有多天的病假假期,但是雇员生病以及没有到岗对于雇主是不利的。这个问题对于拥有大量雇员的雇主而言是以复利计算的,在此,旷工使雇主受到了重大的生产损失。
因此,需要处理这种事情的方法。
发明内容
根据一个示例性实施例,提出了一种在组织内部管理旷工的方法,该方法包括:
处理有关个人旷工的旷工数据;
处理有关该个人使用多种与健康相关的设施和/或服务的健康数据;
确定该个人的报酬,其中,基于该个人的旷工以及基于该个人对多种与健康相关的设施和/或服务的利用来确定该报酬;以及
为该个人分配报酬。
该个人可以是雇员,该组织是雇主。
多种与健康相关的设施和/或服务可以包括:由健康俱乐部会员资格,健身房会员资格,健身项目、减肥项目以及戒烟项目会员资格组成的组中的至少一项。
多种与健康相关的设施和/或服务可以进一步包括预定的预防医学程序。
多种与健康相关的设施和/或服务还可以进一步包括医疗指导服务以及预定的程序,例如,由提前住院预授权、提前治疗预授权、电子资金汇兑的登记、以及对推荐程序的依从(compliance withpreferred procedures)组成的组中的至少一项。
监督雇员的旷工可以包括监督雇员由于生病导致的缺勤的天数。
在一个实例中,报酬被确定为雇员由于生病导致的缺勤的天数越少,报酬越大。
报酬还可以被确定为雇员对多种与健康相关的设施和/或服务的利用越高,报酬越大。
报酬可以是奖给雇员的额外的一天或多天的休假假期。
分配给雇员的报酬可以包括由以下多项组成的组中的至少一项:财务报酬、基于为家庭成员提供与健康相关的设施和/或服务的取出(draw)、使用(access)情况分配的奖金、依据预定的方案减少的医疗保险费、以及依据预定的方案增加的医疗保险福利。
根据另一示例性实施例,这里提供了一种用于在组织内部管理旷工的电子系统,该系统包括:
旷工模块,用于处理有关个人旷工的旷工数据;
健康模块,用于处理有关该个人对多种与健康相关的设施和/或服务的利用的健康数据;
报酬确定模块,用于确定该个人的报酬,其中,该报酬是基于该个人的旷工以及基于该个人对多种与健康相关的设施和/或服务的利用来确定的;以及
报酬分配模块,用于为该个人分配报酬。
该个人可以是雇员,并且组织是雇主。
健康模块可以处理健康数据,其中,多种与健康相关的设施和/或服务可以包括由以下多项组成的组中的至少一项:健康俱乐部会员资格,健身房会员资格,健身项目、减肥项目以及戒烟项目会员资格。
健康模块可以进一步处理健康数据,其中,多种与健康相关的设施和/或服务可以进一步包括预定的预防医学程序。
另外,健康模块可以处理健康数据,其中,多种与健康相关的设施和/或服务还可以进一步包括医疗指导服务以及预定的程序,例如,由提前住院预授权、提前治疗预授权、电子资金汇兑的登记、以及对推荐程序的依从组成的组中的至少一项。
旷工模块可以监督雇员由于生病导致的缺勤的天数。
在一个实例中,通过报酬确定模块确定的报酬被确定为雇员由于生病导致的缺勤的天数越少报酬越大。
通过报酬确定模块确定的报酬还可以通过雇员对多种与健康相关的设施和/或服务的利用越高报酬越大来确定。
报酬可以是奖给雇员的额外的一天或多天的休假假期。
报酬分配模块可以为雇员分配报酬,其可以包括由以下多项组成的组中的至少一项:财务报酬、基于为家庭成员提供与健康相关的设施和/或服务的取出、使用情况分配的奖金、依据预定的方案减少的医疗保险费、以及依据预定的方案增加的医疗保险福利。
一种包含指令的机器可读介质,当由机器执行时,该指令使机器执行方法,该方法包括:
处理有关个人旷工的旷工数据;
处理有关该个人对多种与健康相关的设施和/或服务的利用的健康数据;
确定该个人的报酬,其中,该报酬是基于该个人的旷工以及基于此人对多种与健康相关的设施和/或服务的利用来确定的;以及
为该个人分配报酬。
该个人可以是雇员,并且组织是雇主。
附图说明
图1是示出了示例性实施例的方法的流程图;以及
图2是示出了用于实现本文中所描述的方法的示例性系统的框图。
具体实施方式
本文中所描述的系统和方法涉及在组织内部管理旷工的系统和方法。
将参照工作场所中的雇员来描述本方法和系统,尽管应当意识到,本方法和系统能够同等地适用于其他组织中的人们。
同样应当意识到,本系统和方法可以由任何相关的人或组织来实施。例如,本系统和方法可以由所讨论的雇员的雇主这样的组织来操作。
可选择地,本系统和方法可以由对所讨论的雇员的雇主而言的第三方顾问来操作。
为了说明的目的,本文中将本系统和方法描述为由健康保险计划的经营者进行操作。
因此,本文中所描述的系统和方法的一个示例性应用可以属于经营商业和经营健康保险计划的领域。典型地,这样的健康保险计划的承保人承担有作为保险费或捐赠的回报的责任,并且为涵盖的健康服务交纳这样的保险费或做出这样的捐赠(或者会员的雇主为其交纳这样的保险费或捐赠)的保险会员掌控有个人医疗基金或分别由卫生保健和税款立法规定的任何其他类似的基金(归功于会员或会员的雇主),涵盖的卫生保健费用要从该基金中支出。
在特定的国家,这样的健康计划称为医疗方案或医疗援助方案。
存在健康计划的多种模型。例如,在一个模型中健康承保人支付特定经过协议的种类中的全部会员健康服务费用,一直到预定限度。这里的预定限度是对健康承保人的责任的限定。
在一个可选的模型中,会员持有个人医疗基金或医疗储蓄账户或分别由卫生保健和税款立法规定的任何其他类似的基金,其由健康承保人或健康计划的第三方管理者经营,而由会员和/或其雇主投资。那么,任何与健康相关的针对健康承保人做出的索赔均由健康承保人或第三方管理者从这项个人医疗基金中支付费用,一直到预定数目。仅仅在预定数目之后,健康承保人才承担责任以及支付对于涵盖了与健康相关的费用,一直到另一预定数目。
在本方法中,典型地,会员交纳给健康承保人一个由风险差额部分和基金部分组成的总数,其中,风险差额部分是作为承保人对涵盖的健康服务承担责任的回报;以及基金部分是归于对会员的个人医疗基金或分别由卫生保健和税款立法规定的任何其他类似的基金的均衡。承保人或第三方管理者正是首先使用这项基金来支付由会员产生的某些详细列出的涵盖了与健康相关的费用。
本文中描述的系统和方法在这两个模型中、(例如)以及在使用的健康计划的其他模型中均找到了应用。
参照图1,在组织内部管理雇员旷工的方法包括:监督组织内部雇员的旷工(框10);监督雇员对多种与健康相关的设施和/或服务的使用(框12);以及然后为雇员确定报酬(框14),其中,所述报酬是基于雇员的旷工以及基于雇员对多种与健康相关的设施和/或服务的利用来确定的。
为雇员分配报酬(框16)。
典型地,所监督的旷工是指雇员由于生病而缺勤的天数,而如果需要,任何其他类型的旷工也是能够被监督的。
在一个实例中,报酬被确定为雇员由于生病导致的缺勤的天数越少报酬越大。
例如,如果在给定的时期分配给雇员多天的病假假期而他没有利用,那么雇员没有利用的病假假期总天数的一个比例将以休假假期的形式返给他们作为报酬。因此,在一个实例中,每年享有10天病假假期的雇员可以被分配返还给他们没有利用的病假假期天数的20%作为休假假期。如果雇员没有利用任何病假假期,那么他们有权得到额外的2天作为休假假期。
尽管分配给雇员的报酬被描述为额外的休假假期形式的奖赏,但是应当意识到,报酬可以采取另外的形式。例如,报酬可以是由以下多项组成的组中的至少一项:财务报酬、基于为家庭成员提供与健康相关的设施和/或服务的取出、使用情况分配的奖金、依据预定的方案减少的医疗保险费、以及依据预定的方案增加的医疗保险福利。
在该示例性实施例中,同样按照雇员对多种与健康相关的设施和/或服务的利用来确定报酬,而在这种情况下,雇员对多种与健康相关的设施和/或服务的利用越高,报酬越大。
在这点上,本方法可以进一步包括:计算在一个由健康保险计划的健康承保人或第三方管理者经营的激励性的项目中雇员所挣得的积分,其中,该积分用于确定报酬。
目前,这样的激励性的项目的实例正被经营传统健康保险赔偿计划连同他们所谓的VitalityTM项目的申请者经营,该VitalityTM项目公布在申请者的共同未决的公开号为09/982,274的美国专利中,其内容结合于此作为参考。
Vitality项目奖赏利用被认可的与健康相关的设施和/或服务的会员。例如,利用健康俱乐部会员资格,健身房会员资格,健身项目、减肥项目以及戒烟项目会员资格的会员将得到奖赏。
会员同样因为利用预防医学程序、医疗指导服务以及预定的程序而得到奖赏,例如,提前住院预授权、提前治疗预授权、电子资金汇兑的登记、以及对推荐程序的依从。
通过积分分配系统为会员分配报酬,并且依赖分配给会员的积分总数,会员处在四个级别中的其中一个上。在Vitality项目的实施过程中,按价值的升序,这些级别被命名为青(blue)、铜、银和金。所有会员最初都处于青这个级别。一旦积累到了预定数目的积分,他/她的Vitality级别将提升到下一个适当的水平。
鉴于以上内容,下面是一个用于计算报酬的表格的实例。
 
Vitality级别 作为报酬分配的旷工(absenteeism)的比例
10%
20%
30%
50%
这些比例可能随着运作的、竞争的以及商业的因素明显地变化。
在一个实例中,利用以上内容得出下面的内容:
 
没被利用的病假假期的天数 Vitality级别 分配的报酬
5 0.5
 
5 1
9 3
10 5
应当意识到,雇员不仅被激励要通过充分利用与健康相关的设施和/或服务来照顾好他们的身体,而且同时被激励在不完全合理的情况下不要缺勤。
图2示出了实现以上方法的示例性系统。
服务器18包括实施上述方法的多个模块。
旷工模块20用于处理有关雇员旷工的旷工数据。典型地,旷工数据包括允许雇员在一个预定期间(例如,一年)得到的病假假期天数,连同在那期间雇员实际利用的病假假期天数。应该意识到,在一个实例中,处理旷工数据包括:接收由使用者或人力资源计时系统输入的数据;以及将所述旷工数据存储在数据库42中。
另外,可以从拥有辅助数据库30的第三方组织的服务器28接收旷工数据。在这个实例中,该组织可以是雇佣雇员的组织,因此无论如何都要记录这个只需要上传到旷工模块20的数据。
健康模块22处理有关雇员对多种与健康相关的设施和/或服务的利用的健康数据。典型地,健康数据包括雇员对与健康相关的设施和/或服务的利用。应当意识到,在一个实例中,处理这个健康数据包括:接收由使用者或独立的系统输入的数据;以及将所述健康数据存储在数据库42中。
另外,可以从拥有辅助数据库34的第三方健康合伙人的服务器32接收健康数据。在这个实例中,第三方健康合伙人可以是(例如)其记录这个数据并且将该数据上传到健康模块22的诸如健身房或减肥项目的经营者。
健康模块22,或单独或联合其他模块,使用健康数据以计算上述的雇员的Vitality级别。
报酬确定模块24为雇员确定报酬,其中,所述报酬基于雇员的旷工以及基于上述的雇员的Vitality级别来确定。
报酬分配模块26为雇员分配报酬。
典型地,在报酬是额外的休假假期天数的情况下,此信息会被传送到雇佣雇员的组织。
在某些雇佣雇员的组织不愿意直接参与这个项目的情况下,医疗保险方案的经营者可以因为生产的损失从财政上给予该组织报酬,从而有效地为雇员购买假期。
本系统可以包括用于存储信息以允许实施该方法的数据库42。
上述的模块可以通过包含指令的机器可读媒体实现,当由机器执行时,该指令使机器执行上述的任一方法。
但应意识到,本发明的实施例并不限于这样的架构,并且同样能够找到在分布式的、或对等的架构系统的应用。因此,所示出的模块可以位于由一个或多个机构经营的一个或多个服务器上。

Claims (21)

1.一种在组织内部管理旷工的方法,所述方法包括:
处理有关个人的旷工的旷工数据;
处理有关所述个人对多种与健康相关的设施和/或服务的利用的健康数据;
确定所述个人的报酬,其中,所述报酬是基于所述个人的所述旷工以及基于所述个人对所述多种与健康相关的设施和/或服务的利用来确定的;以及
为所述个人分配所述报酬。
2.根据权利要求1所述的方法,其中,所述个人是雇员,并且所述组织是雇主。
3.根据权利要求1或权利要求2所述的方法,其中,所述多种与健康相关的设施和/或服务包括由以下多项组成的组中的至少一项:健康俱乐部会员资格,健身房会员资格,健身项目、减肥项目以及戒烟项目会员资格。
4.根据权利要求3所述的方法,其中,所述多种与健康相关的设施和/或服务进一步包括预定的预防医学程序。
5.根据权利要求4所述的方法,其中,所述多种与健康相关的设施和/或服务还进一步包括医疗指导服务以及预定的程序。
6.根据权利要求5所述的方法,其中,所述预定的程序包括由以下多项组成的组中的至少一项:提前住院预授权、提前治疗预授权、电子资金汇兑的登记、以及对推荐程序的依从。
7.根据前述任一项权利要求所述的方法,其中,监督所述个人的旷工包括监督所述个人由于生病导致的缺勤的天数。
8.根据前述任一项权利要求所述的方法,其中,根据所述个人由于生病导致的所述缺勤的天数越少,所述报酬越大来确定所述报酬。
9.根据前述任一项权利要求所述的方法,其中,按照所述个人对所述多种与健康相关的设施和/或服务的利用越高,所述报酬越大来确定所述报酬。
10.根据前述任一项权利要求所述的方法,其中,所述报酬是奖给所述个人的额外的一天或多天的休假假期。
11.根据前述任一项权利要求所述的方法,其中,分配给所述雇员的所述报酬包括由以下多项组成的组中的至少一项:财务报酬、基于为家庭成员提供与健康相关的设施和/或服务的取出、使用情况分配的奖金、依据预定的方案减少的医疗保险费、以及依据预定的方案增加的医疗保险福利。
12.一种用于在组织内部管理旷工的电子系统,所述系统包括:
旷工模块,用于处理有关个人的旷工的旷工数据;
健康模块,用于处理有关所述个人对多种与健康相关的设施和/或服务的利用的健康数据;
报酬确定模块,用于确定所述个人的报酬,其中,所述报酬是基于所述个人的旷工以及基于所述个人对所述多种与健康相关的设施和/或服务的利用来确定的;以及
报酬分配模块,用于为所述个人分配所述报酬。
13.根据权利要求12所述的系统,其中,所述健康模块处理有关所述多种与健康相关的设施和/或服务的健康数据,其中,所述多种与健康相关的设施和/或服务包括由以下多项组成的组中的至少一项:健康俱乐部会员资格,健身房会员资格,健身项目、减肥项目以及戒烟项目会员资格。
14.根据权利要求13所述的系统,其中,所述健康模块进一步处理有关所述多种与健康相关的设施和/或服务的健康数据,其中,所述多种与健康相关的设施和/或服务还包括预定的预防医学程序。
15.根据权利要求13或权利要求14所述的系统,其中,所述健康模块进一步处理有关所述多种与健康相关的设施和/或服务的健康数据,其中,所述多种与健康相关的设施和/或服务进一步包括医疗指导服务以及预定的程序,例如由以下多项组成的组中的至少一项:提前住院预授权、提前治疗预授权、电子资金汇兑的登记、以及对推荐程序的依从所组成的组中的至少一项。
16.根据权利要求12至15中任一项所述的系统,其中,所述旷工模块监督所述个人由于生病导致的缺勤的天数。
17.根据权利要求12至16中任一项所述的系统,其中,通过所述报酬确定模块确定的所述报酬是根据所述个人由于生病导致的所述缺勤的天数越少,所述报酬越大来确定的。
18.根据权利要求12至17中任一项所述的系统,其中,通过所述报酬确定模块确定的所述报酬,还按照所述个人对所述多种与健康相关的设施和/或服务的利用越高,所述报酬越大来确定。
19.根据权利要求12至18中任一项所述的系统,其中,报酬是奖给所述个人的额外的一天或多天的休假假期。
20.根据权利要求12至19中任一项所述的系统,其中,所述报酬分配模块为所述个人分配报酬,其中,所述报酬包括由以下多项组成的组中的至少一项:财务报酬、基于为家庭成员提供与健康相关的设施和/或服务的取出、使用情况分配的奖金、依据预定的方案减少的医疗保险费、以及依据预定的方案增加的医疗保险福利。
21.一种机器可读的包含指令的介质,当由机器执行时,所述指令使所述机器执行如下方法,所述方法包括:
处理有关个人的旷工的旷工数据;
处理有关所述个人对多种与健康相关的设施和/或服务的利用的健康数据;
确定所述个人的报酬,其中,所述报酬是基于所述个人的旷工以及基于所述个人对所述多种与健康相关的设施和/或服务的利用来确定的;以及
为所述个人分配所述报酬。
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AU2007200992B2 (en) 2010-12-16
US20070233512A1 (en) 2007-10-04
IL193649A0 (en) 2009-09-22
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