CN101888619A - Method and device for preventing malicious orders by utilizing third party interactive voice response platform - Google Patents
Method and device for preventing malicious orders by utilizing third party interactive voice response platform Download PDFInfo
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- CN101888619A CN101888619A CN2010101955632A CN201010195563A CN101888619A CN 101888619 A CN101888619 A CN 101888619A CN 2010101955632 A CN2010101955632 A CN 2010101955632A CN 201010195563 A CN201010195563 A CN 201010195563A CN 101888619 A CN101888619 A CN 101888619A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
- H04M3/42153—Administration or customisation of services by subscriber
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42017—Customized ring-back tones
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
- H04M2203/6027—Fraud preventions
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- Telephonic Communication Services (AREA)
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Abstract
The invention discloses a method and a device for preventing malicious orders by utilizing a third party interactive voice response platform. In the method, a CRBT (Coloring Ring Back Tone) system saves a record of a user dialing an access code when a user terminal orders ring tone through a third part IVR (Interactive Voice Response) platform; the CRBT system verifies whether the record of the user terminal dialing the access code exists or not when the third party IVR platform initiates a ring tone ordering request to the CRBT system, and finishes the order operation when the existence of the record of the user terminal dialing the access code is determined. The invention can realize the purpose of strengthening the security of the CRBT system and reduce extra trouble for operators and users due to the malicious orders.
Description
Technical field
The present invention relates to database technical field, relate in particular to a kind of method and device that prevents to utilize third party's Interactive Voice Response platform malice order.
Background technology
At present, the user can pass through third party IVR (Interactive Voice Response, Interactive Voice Response) platform selecting and order the bell sound, and third party IVR platform can be assembled an order bell sound message and send to color ring systems, finishes the order of CRBT.Be linked into two kinds of the modes of third party IVR platform: IVR (such as 12530) the back button that a kind of user of being dials color ring systems forwards third party IVR platform to, and another kind is the IVR access code (such as 12530300) that the user directly dials third party IVR platform.
Based on the existing mode that is linked into third party IVR platform, there is the lawless person can utilize third party IVR platform not dial and directly sends order bell sound message under the situation of IVR access code to color ring systems the user, order the bell sound for a large number of users malice, thereby the fail safe of color ring systems is caused very big threat.
Summary of the invention
In view of above-mentioned analysis, the present invention aims to provide a kind of method and device that prevents to utilize third party's Interactive Voice Response platform malice order, orders the safety issue that the bell sound is brought for user's malice in order to solve the third party IVR platform that utilizes that exists in the prior art.
Purpose of the present invention mainly is achieved through the following technical solutions:
The invention provides a kind of method that prevents to utilize third party's Interactive Voice Response platform malice order, comprising:
Steps A: when user terminal is that the Interactive Voice Response platform carries out the bell sound when ordering by third party IVR, color ring systems is preserved the record that this user dials access code;
Step B: when third party IVR platform when color ring systems initiate to be ordered the request of bell sound, whether the color ring systems checking has existed this user terminal to dial the record of access code, and finishes when the record of determining to have existed this user terminal to dial access code and order operation.
Further, described steps A specifically comprises:
When user terminal by being transferred to third party IVR platform after dialing color ring systems IVR access code or entering into third party IVR platform and carry out the bell sound when ordering by directly dialing third party IVR access code, color ring systems is preserved to be changeed the record of third party IVR platform or preserves the record that this user terminal is dialed third party IVR access code after this user terminal is dialed color ring systems IVR access code.
Further, described step B specifically comprises:
Step B 1: third party IVR platform structure bell sound order request information also sends to color ring systems;
Step B2: whether color ring systems checking exists this user terminal to dial the record of access code and record effectively, confirming to have existed this user terminal to dial the record of access code and write down when effective, finishes and orders operation and return the order result.
Further, described step B2 specifically comprises:
Step B21: whether the color ring systems checking exists this user terminal to dial the record of access code: if, execution in step B22; Otherwise notify third party IVR platform not allow to order the bell sound;
Step B22: verify record that this user terminal dialed third party IVR platform whether in predetermined effective timeliness, if, finish and order operation and return and order successful result, order the result who fails otherwise return.
The present invention also provides a kind of device that prevents to utilize third party's Interactive Voice Response platform malice order, comprising: memory module and order module, wherein,
Described memory module is used for preserving the record that this user dials access code when having user terminal to pass through third party IVR platform initiation bell sound order;
Described order module, be used for initiating to order the request of bell sound to color ring systems at third party IVR platform, verify whether exist this user terminal to dial the record of third party IVR platform in the described memory module, and when the record of confirming to have existed this user terminal to dial access code, finish and order operation.
Further, described memory module specifically is used for, user terminal being arranged, preserve and change the record of third party IVR platform or preserve the record that this user terminal is dialed third party IVR access code after this user terminal is dialed the CRBT access code by being transferred to third party IVR platform after dialing color ring systems IVR access code or entering into third party IVR platform and carry out the bell sound when ordering by directly dialing third party IVR access code.
Further, described order module specifically comprises: message sending unit and authentication unit, wherein,
Described message sending unit is used to construct bell sound order request information and sends to color ring systems;
Described authentication unit, be used for verifying according to the bell sound order request information of receiving whether described memory module exists this user terminal to dial the record of access code and write down effective, confirming to have existed this user terminal to dial the record of access code and write down when effective, finish and order operation and return the order result.
Whether further, described authentication unit specifically is used for, exist this user terminal to dial the record of access code according to the bell sound order request information checking of receiving:
If, further verify this record whether in predetermined effective timeliness, if, finish and order operation and return and order successful result, order the result who fails otherwise return;
If not, notify third party IVR platform not allow to order the bell sound.
Beneficial effect of the present invention is as follows:
The present invention can realize strengthening the purpose of color ring systems fail safe, reduces because malice is ordered the unnecessary trouble of bringing to operator and user.
Other features and advantages of the present invention will be set forth in the following description, and becoming apparent from specification of part perhaps understood by implementing the present invention.Purpose of the present invention and other advantages can realize and obtain by specifically noted structure in the specification of being write, claims and accompanying drawing.
Description of drawings
Fig. 1 is in the described method of the embodiment of the invention, and user terminal is dialed color ring systems IVR access code changes the schematic flow sheet that third party IVR platform is ordered the bell sound;
Fig. 2 is in the described method of the embodiment of the invention, and user terminal is directly dialed the schematic flow sheet that third party IVR access code is ordered the bell sound;
Fig. 3 is in the described method of the embodiment of the invention, and the schematic flow sheet of operation is ordered in the order bell sound request that color ring systems is initiated according to third party IVR platform;
Fig. 4 is the structural representation of the described device of the embodiment of the invention.
Embodiment
Specifically describe the preferred embodiments of the present invention below in conjunction with accompanying drawing, wherein, accompanying drawing constitutes the application's part, and is used from explaination principle of the present invention with embodiments of the invention one.For clear and simplification purpose, when it may make theme of the present invention smudgy, with specifying in detail of known function and structure in the omission device described herein.
1 be elaborated at first in conjunction with the accompanying drawings to 3 pairs of described methods of the embodiment of the invention of accompanying drawing.
The embodiment of the invention provides a kind of method that prevents to utilize third party IVR platform malice order, guarantee that the order bell sound operation that only third party IVR platform is initiated after user terminal is dialed the IVR access code is just effective, do not allow to order for third party IVR platform otherwise all return failure.
As shown in Figure 1, Fig. 1 is in the described method of the embodiment of the invention, and user terminal is dialed color ring systems IVR access code changes the schematic flow sheet that third party IVR platform is ordered the bell sound, specifically can may further comprise the steps:
Step 101: user terminal is dialed color ring systems IVR access code (as 12530), enters color ring systems IVR platform;
Step 102: the user selects to change third party IVR platform (as by No. 9 keys) according to the voice suggestion button of color ring systems IVR platform, and color ring systems is stored the record that this user terminal is dialed this third party IVR platform, and call forwarding simultaneously is to this third party IVR access code; Can adopt the mode of database during storage, promptly receive when user terminal is dialed the request of color ring systems IVR access code, in database, insert the record that this user terminal is dialed this third party IVR platform;
Step 103: the user selects the bell sound to order according to the voice suggestion of this third party IVR platform, and third party IVR platform initiates to order to color ring systems, and constructs one and order bell sound message and send to color ring systems;
Step 104: whether have this user terminal to dial the record of third party IVR access code in the color ring systems validation database: if then finish and order operation and will order the success of bell sound or the operating result of failing returns this third party IVR platform; If no, then notify third party IVR platform not allow to order the bell sound;
Step 105: the operating result that third party IVR platform will be ordered success of bell sound or failure returns to user terminal, next step operation of pointing out the user to carry out simultaneously.
As shown in Figure 2, Fig. 2 is in the described method of the embodiment of the invention, and user terminal is directly dialed the schematic flow sheet that third party IVR access code is ordered the bell sound, specifically can may further comprise the steps:
Step 201: user terminal is dialed third party IVR access code (as 12530300), enters third party IVR platform;
Step 202: third party IVR platform receives that user terminal dials the request of third party IVR access code, and the request of ordering the bell sound according to user terminal forwards and trigger color ring systems to;
Step 203: color ring systems inserts the record that this user terminal is dialed this third party IVR access code in database, execution in step 204 then;
Step 204: third party IVR platform is returned in redirect;
Step 205: the user selects the bell sound to order according to the voice suggestion of this third party IVR platform, and one of this third party IVR platform structure is ordered bell sound message and sent to color ring platform;
Step 206: whether have this user terminal to dial effective record of third party IVR access code in the color ring systems validation database, if then finish and order operation and will order the success of bell sound or the operating result of failing returns this third party IVR platform; If no, then notify third party IVR platform not allow to order the bell sound;
Step 205: the operating result that third party IVR platform will be ordered success of bell sound or failure returns to user terminal, next step operation of pointing out the user to carry out simultaneously.
As shown in Figure 3, Fig. 3 is in the described method of the embodiment of the invention, and the schematic flow sheet of operation is ordered in the order bell sound request that color ring systems is initiated according to third party IVR platform, specifically can comprise the steps:
Step 301: color ring systems is received the order bell sound request that third party IVR platform is initiated;
Step 302: whether have this user terminal to dial the record of third party IVR access code and note in predetermined effective timeliness in the judgment data storehouse, if record is arranged and effectively, then execution in step 303; If record is arranged but not in effective timeliness, then execution in step 304; If do not write down execution in step 305;
Step 303: finish and order operation, putting operating result is successfully, and will order successful result and return to third party IVR platform;
Step 304: put operating result and be failure, and will order the result who fails and return to third party IVR platform;
Step 305: color ring systems returns and does not allow the result who orders to give third party IVR platform.
Next 4 pairs of described devices of the embodiment of the invention are elaborated in conjunction with the accompanying drawings.
As shown in Figure 4, Fig. 4 is the structural representation of the described device of the embodiment of the invention, specifically can comprise: memory module and order module, wherein, ordering module specifically can comprise: message sending unit and authentication unit below will be elaborated to each functional module and functional unit.
Memory module, when having user terminal to carry out bell sound order by third party IVR platform, memory module is preserved the record that this user terminal is dialed third party IVR access code; Be exactly specifically, user terminal being arranged, preserve the record that this user terminal is dialed third party IVR by being transferred to third party IVR platform after dialing color ring systems IVR access code or entering into third party IVR platform and carry out the bell sound when ordering by directly dialing third party IVR access code;
Order module, initiate to order the request of bell sound at third party IVR platform to color ring systems, verify whether exist this user terminal to dial the record of third party IVR access code in the described memory module, and when the record of confirming to have existed this user terminal to dial third party IVR access code, finish and order operation.
Ordering module specifically can comprise: message sending unit and authentication unit, wherein,
Message sending unit is constructed a bell sound order request information, and this bell sound order request information is sent to the authentication unit of color ring systems;
Authentication unit, the bell sound subscribe message that reception is sent, and according to whether existing this user terminal to dial the record of third party IVR access code and write down effective in the bell sound order request information checking memory module of receiving, confirming to have existed this user terminal to dial the record of third party IVR access code and write down when effective, finish and order operation and return the order result;
Whether be exactly specifically, authentication unit receives the bell sound subscribe message of sending, and exist this user terminal to dial the record of third party IVR access code according to the bell sound order request information checking of receiving:
If, further verify this record whether in predetermined effective timeliness, if, finish and order operation and return and order successful result, order the result who fails otherwise return;
If not, notify third party IVR platform not allow to order the bell sound.
In sum, the embodiment of the invention provides a kind of method and device that prevents to utilize third party's Interactive Voice Response platform malice order, under first kind of access way, color ring systems calls the record that user terminal in the database is dialed third party IVR access code before forwarding third party IVR platform to; Under second kind of access way, at third party's voice platform before color ring systems initiate to be ordered operation, since before with color ring systems alternately can't recording user terminal calling record, thereby the call forwarding of third party IVR platform elder generation is to color ring systems, and color ring systems calls in the database record back redirect again and returns third party IVR platform; After user terminal is ordered the bell sound by third party IVR platform selecting, when third party IVR platform initiates to order operation to color ring systems, whether color ring systems increases in the judgment data storehouse has user terminal to dial the record of third party IVR access code, record is arranged and write down when effective and just order the bell sound to user terminal, otherwise just think the malice order, thereby can realize strengthening the purpose of color ring systems fail safe, reduce because malice is ordered the unnecessary trouble of bringing to operator and user.And, also increased an effective timeliness (such as 30 minutes) in the embodiment of the invention, think that dialing third party IVR access code at user terminal is legal to initiating to order in the effective ageing scope of configuration, otherwise think illegally, can further reduce the probability of ordering for user's malice to by third party IVR platform like this.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claims.
Claims (8)
1. a method that prevents to utilize third party's Interactive Voice Response platform malice to order is characterized in that, comprising:
Steps A: when user terminal is that the Interactive Voice Response platform carries out the bell sound when ordering by third party IVR, color ring systems is preserved the record that this user dials access code;
Step B: when third party IVR platform when color ring systems initiate to be ordered the request of bell sound, whether the color ring systems checking has existed this user terminal to dial the record of access code, and finishes when the record of determining to have existed this user terminal to dial access code and order operation.
2. method according to claim 1 is characterized in that, described steps A specifically comprises:
When user terminal by being transferred to third party IVR platform after dialing color ring systems IVR access code or entering into third party IVR platform and carry out the bell sound when ordering by directly dialing third party IVR access code, color ring systems is preserved to be changeed the record of third party IVR platform or preserves the record that this user terminal is dialed third party IVR access code after this user terminal is dialed color ring systems IVR access code.
3. method according to claim 1 is characterized in that, described step B specifically comprises:
Step B1: third party IVR platform structure bell sound order request information also sends to color ring systems;
Step B2: whether color ring systems checking exists this user terminal to dial the record of access code and record effectively, confirming to have existed this user terminal to dial the record of access code and write down when effective, finishes and orders operation and return the order result.
4. method according to claim 3 is characterized in that, described step B2 specifically comprises:
Step B21: whether the color ring systems checking exists this user terminal to dial the record of access code: if, execution in step B22; Otherwise notify third party IVR platform not allow to order the bell sound;
Step B22: verify record that this user terminal dialed third party IVR platform whether in predetermined effective timeliness, if, finish and order operation and return and order successful result, order the result who fails otherwise return.
5. a device that prevents to utilize third party's Interactive Voice Response platform malice to order is characterized in that, comprising: memory module and order module, wherein,
Described memory module is used for preserving the record that this user dials access code when having user terminal to pass through third party IVR platform initiation bell sound order;
Described order module, be used for initiating to order the request of bell sound to color ring systems at third party IVR platform, verify whether exist this user terminal to dial the record of third party IVR platform in the described memory module, and when the record of confirming to have existed this user terminal to dial access code, finish and order operation.
6. device according to claim 5, it is characterized in that, described memory module specifically is used for, user terminal being arranged, preserve and change the record of third party IVR platform or preserve the record that this user terminal is dialed third party IVR access code after this user terminal is dialed the CRBT access code by being transferred to third party IVR platform after dialing color ring systems IVR access code or entering into third party IVR platform and carry out the bell sound when ordering by directly dialing third party IVR access code.
7. device according to claim 5 is characterized in that, described order module specifically comprises: message sending unit and authentication unit, wherein,
Described message sending unit is used to construct bell sound order request information and sends to color ring systems;
Described authentication unit, be used for verifying according to the bell sound order request information of receiving whether described memory module exists this user terminal to dial the record of access code and write down effective, confirming to have existed this user terminal to dial the record of access code and write down when effective, finish and order operation and return the order result.
8. whether device according to claim 7 is characterized in that described authentication unit specifically is used for, exist this user terminal to dial the record of access code according to the bell sound order request information checking of receiving:
If, further verify this record whether in predetermined effective timeliness, if, finish and order operation and return and order successful result, order the result who fails otherwise return;
If not, notify third party IVR platform not allow to order the bell sound.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010101955632A CN101888619A (en) | 2010-06-09 | 2010-06-09 | Method and device for preventing malicious orders by utilizing third party interactive voice response platform |
| PCT/CN2010/077147 WO2011153749A1 (en) | 2010-06-09 | 2010-09-20 | Method and apparatus for preventing malicious subscriptions using third party interactive voice response platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010101955632A CN101888619A (en) | 2010-06-09 | 2010-06-09 | Method and device for preventing malicious orders by utilizing third party interactive voice response platform |
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| CN101888619A true CN101888619A (en) | 2010-11-17 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN2010101955632A Pending CN101888619A (en) | 2010-06-09 | 2010-06-09 | Method and device for preventing malicious orders by utilizing third party interactive voice response platform |
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| Country | Link |
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| CN (1) | CN101888619A (en) |
| WO (1) | WO2011153749A1 (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN102761576A (en) * | 2011-04-28 | 2012-10-31 | 中兴通讯股份有限公司 | Web system malicious polyphonic ringtone ordering preventing method and server |
| CN111163051A (en) * | 2019-11-29 | 2020-05-15 | 中国联合网络通信集团有限公司 | Service ordering method, device and terminal equipment |
| CN112399014A (en) * | 2019-08-12 | 2021-02-23 | 中国移动通信集团重庆有限公司 | Method, system, server and storage medium for ordering color ring back tone |
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| US20090041210A1 (en) * | 2007-08-06 | 2009-02-12 | Peeyush Jaiswal | Method of and System for Optimizing Interactive Voice Response Unit Port Utilization |
| CN101527903A (en) * | 2008-03-04 | 2009-09-09 | 中兴通讯股份有限公司 | Method and system for automatic number allocation in wireless local loop system |
| CN101577863A (en) * | 2009-06-04 | 2009-11-11 | 中兴通讯股份有限公司 | Colour ring back tone system platform, colour ring back tone system and colour ring back tone service realizing method |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN101257519B (en) * | 2008-03-27 | 2010-09-15 | 中国联合网络通信集团有限公司 | Method and system for preventing lawless order without WAP gateway |
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- 2010-06-09 CN CN2010101955632A patent/CN101888619A/en active Pending
- 2010-09-20 WO PCT/CN2010/077147 patent/WO2011153749A1/en active Application Filing
Patent Citations (3)
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| US20090041210A1 (en) * | 2007-08-06 | 2009-02-12 | Peeyush Jaiswal | Method of and System for Optimizing Interactive Voice Response Unit Port Utilization |
| CN101527903A (en) * | 2008-03-04 | 2009-09-09 | 中兴通讯股份有限公司 | Method and system for automatic number allocation in wireless local loop system |
| CN101577863A (en) * | 2009-06-04 | 2009-11-11 | 中兴通讯股份有限公司 | Colour ring back tone system platform, colour ring back tone system and colour ring back tone service realizing method |
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN102761576A (en) * | 2011-04-28 | 2012-10-31 | 中兴通讯股份有限公司 | Web system malicious polyphonic ringtone ordering preventing method and server |
| WO2012145962A1 (en) * | 2011-04-28 | 2012-11-01 | 中兴通讯股份有限公司 | Method and server in color ring web system for preventing vicious ring tone subscriptions. |
| CN102761576B (en) * | 2011-04-28 | 2015-04-01 | 中兴通讯股份有限公司 | Web system malicious polyphonic ringtone ordering preventing method and server |
| CN112399014A (en) * | 2019-08-12 | 2021-02-23 | 中国移动通信集团重庆有限公司 | Method, system, server and storage medium for ordering color ring back tone |
| CN111163051A (en) * | 2019-11-29 | 2020-05-15 | 中国联合网络通信集团有限公司 | Service ordering method, device and terminal equipment |
Also Published As
| Publication number | Publication date |
|---|---|
| WO2011153749A1 (en) | 2011-12-15 |
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Application publication date: 20101117 |