CN101877659A - Method, device and system for monitoring packet loss - Google Patents

Method, device and system for monitoring packet loss Download PDF

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Publication number
CN101877659A
CN101877659A CN2010102161495A CN201010216149A CN101877659A CN 101877659 A CN101877659 A CN 101877659A CN 2010102161495 A CN2010102161495 A CN 2010102161495A CN 201010216149 A CN201010216149 A CN 201010216149A CN 101877659 A CN101877659 A CN 101877659A
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packet loss
user terminal
information
identification information
fault location
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CN2010102161495A
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Chinese (zh)
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CN101877659B (en
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范冬梅
王玮
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ZTE Corp
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ZTE Corp
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Abstract

The invention relates to the technology of media area fault detection, in particular to a method, a device and a system for monitoring packet loss, which is used for solving the problem of being incapable of obtaining concrete relevant reason information which causes the packet loss; and the method in the invention mainly comprises the following steps: when receiving a data packet, a gateway device judges whether the data packet is a lost packet or not; after making sure that the data packet is the lost packet, the gateway device determines a network packet loss reason; according to the preset congruent relationship between network packet loss reasons and fault positioning auxiliary information items, a fault positioning auxiliary information item which corresponds to the network packet loss reason is determined, and fault positioning auxiliary information which is carried in the data packet and corresponds to the fault positioning auxiliary information item is read; and the gateway device outputs the network packet loss reason information, the fault positioning auxiliary information and terminal identification information of a user terminal which sends the data packet. The method, the device and the system can determine the concrete fault reason of the packet loss accurately.

Description

A kind of method, apparatus and system of monitoring packet loss
Technical field
The present invention relates to medium face fault diagnosis technology field, relate in particular to a kind of method, apparatus and system of monitoring packet loss.
Background technology
Along with the core net development of Communication Technique, media stream service is abundanter, and traffic carrying capacity is also continuing to increase.Therefore, accuracy rate and the speed reportedly sent of logarithm has all had higher requirement.Especially take place when unusual when network, need as much as possible fast, accurately locate the particular location of abnormal data, and solve, guarantee the professional unaffected of terminal.
A kind of method of prior art is that the statistical information of reception, transmission and packet loss by message in the debug command acquisition gateway is located and analysis of failure.But this method only is applicable in the statistics of system-level great amount of terminals, and can't adds up reception, transmission and the packet drop of particular terminal.And the Network Packet Loss reason also can only be analyzed according to packet loss statistics, make locating speed slow and accuracy rate is low.
The another kind of method of prior art can be carried out monitoring packet loss to particular terminal.This method copies the message of transmit port transmission and the message that receiving port receives, and the message of copy is sent to mirror port analysis.If transmit port has sent a certain message, and receiving port does not receive this message, can determine to have occurred the situation of packet loss, but particular location can't be determined still at intra-gateway.Even can go out the particular location of possibility packet loss, but can't obtain to cause the concrete related causes of packet loss by the ancillary statistics information analysis.
Summary of the invention
The invention provides a kind of method, apparatus and system of monitoring packet loss, be used to solve the problem of the concrete related causes information that can't obtain to cause packet loss.
A kind of monitoring packet loss method, this method comprises:
After gateway device receives packet, determine whether this packet is packet loss;
Gateway device is determined the Network Packet Loss reason after definite described packet is packet loss; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet;
Gateway device is exported information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet.
A kind of gateway device, this equipment comprises:
Judging unit is used for after receiving packet, determines whether this packet is packet loss;
Encapsulation unit is used for determining the Network Packet Loss reason after described determining unit determines that described packet is packet loss; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet;
Output unit is used for described Network Packet Loss reason, described fault location supplementary and the terminal identification information of sending the user terminal of described packet are exported.
A kind of fault information acquisition equipment, this equipment comprises:
The message receiving element is used to receive the message of the terminal identification information that carries Network Packet Loss reason, fault location supplementary and user terminal that gateway device sends;
The packet parsing unit is used for parsing described Network Packet Loss reason, described fault location supplementary and described terminal identification information from described message;
Information output unit is used for the information that described packet parsing unit resolves obtains is exported.
A kind of monitoring packet loss system, this system comprises:
Gateway device after being used to receive packet, determines whether this packet is packet loss; After definite described packet is packet loss, determine the Network Packet Loss reason; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet; Information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet are sent to fault information acquisition equipment;
Fault information acquisition equipment is used for information, described fault location supplementary and the described terminal identification information of the described Network Packet Loss reason that will receive, exports.
Among the present invention, after gateway device receives packet and determines that this packet is packet loss, determine the fault fault location auxiliary information items of Network Packet Loss reason and predefined this Network Packet Loss reason correspondence, read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in this packet, and information, the fault location supplementary of Network Packet Loss reason and the terminal identification information of sending the user terminal of this packet are exported.As seen, the invention solves the problem of the concrete related causes information that can't obtain to cause packet loss, make the webmaster personnel can produce the concrete reason of communication failure according to the information location relative users terminal of output.
Description of drawings
Fig. 1 is a monitoring packet loss method flow schematic diagram provided by the invention;
Fig. 2 is a monitoring packet loss method specific implementation schematic flow sheet provided by the invention;
The monitoring packet loss method flow schematic diagram that Fig. 3 provides for the embodiment of the invention one;
The monitoring packet loss method flow schematic diagram that Fig. 4 provides for the embodiment of the invention two;
The monitoring packet loss method flow schematic diagram that Fig. 5 provides for the embodiment of the invention three;
The schematic flow sheet that Fig. 6 uses in concrete business for the monitoring packet loss method that the embodiment of the invention provides;
Fig. 7 is a monitoring packet loss EM equipment module structural representation provided by the invention;
Fig. 8 is a fault information acquisition EM equipment module structural representation provided by the invention.
Embodiment
In order to solve the problem that is used to solve the concrete related causes information that can't obtain to cause packet loss.The invention provides the method for monitoring packet loss.As shown in Figure 1, concrete steps are as follows:
Step 11: after gateway device receives packet, determine whether this packet is packet loss;
Step 12: gateway device is determined the Network Packet Loss reason after the specified data bag is packet loss; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet;
Step 13: gateway device is exported information, the fault location supplementary of the Network Packet Loss reason determined and the terminal identification information of sending the user terminal of packet.
In the step 11, whether the specified data bag is that the method for packet loss is, judges according to the information of carrying in the packet whether the forward-path of this packet is correct, if incorrect, determines that then this packet is a packet loss.
In the step 12, the Network Packet Loss reason is meant the reason of the forward-path mistake that causes this packet, comprises route querying failure, routing forwarding mistake, transmits mistake etc.Gateway device can be determined the Network Packet Loss reason according to the information of carrying in the packet.Fault location auxiliary information items in the above-mentioned corresponding relation is may cause network after carrying in the packet, makeing mistakes because the Network Packet Loss of this fault location auxiliary information items correspondence is former thereby the item of information of packet loss.
After step 13, user for example webmaster personnel can carry out the reason location to the communication failure of user terminal according to the information of output.
For example, during former the because route querying failure of the Network Packet Loss of determining in step 12, the predefined fault location auxiliary information items corresponding with this Network Packet Loss reason comprises: destination address, source address, source port number, destination slogan, host-host protocol classification, Virtual Private Network identify.Explanation may be because or the multinomial mistake that occurs in destination address, the source address of carrying in the packet, source port number, destination slogan, host-host protocol classification, Virtual Private Network sign, and causes network because route querying failure and packet loss.In the step 13 with route querying failure information, above-mentioned fault location supplementary with after sending the terminal identification information output of user terminal of packet, the webmaster personnel can judge since in destination address, source address, source port number, destination slogan, host-host protocol classification, the Virtual Private Network sign which or which mistake is set, and cause route querying to be failed, thereby determine the communication failure reason of user terminal, such as, be because destination address causes user terminal to connect network failure.
Preferable, in the step 12 after gateway device specified data bag is packet loss and before definite Network Packet Loss reason, gateway device can determine to send the user terminal of packet, and determine whether and to carry out monitoring packet loss for this user terminal, if, then when determining to carry out monitoring packet loss for this user terminal, determine the Network Packet Loss reason, and carry out subsequent operation; Otherwise, directly abandon this packet.
Gateway device determine whether need for user terminal carries out the concrete grammar of monitoring packet loss can be as follows:
Before gateway device received packet, gateway device received and stores the terminal identification information of the user terminal to be monitored of user or miscellaneous equipment configuration; Selected part or the terminal identification information of all storing, and, the monitoring packet loss enable information is set at the terminal identification information corresponding user terminal that each is chosen; Gateway device determines whether to this user terminal is provided with the monitoring packet loss enable information after definite this packet is packet loss, if then determining need be for this user terminal carries out monitoring packet loss, otherwise determining does not need to carry out monitoring packet loss for this user terminal.
Gateway device determine whether need for user terminal carries out the concrete grammar of monitoring packet loss can also be as follows:
Before gateway device received packet, gateway device received and stores the terminal identification information of the user terminal to be monitored of user or miscellaneous equipment configuration; And be each terminal identification information corresponding user terminal, the monitoring packet loss sign is set; Gateway device is after definite this packet is packet loss, and gateway device is defined as the monitoring packet loss sign of described user terminal setting and indicates in the time of need carrying out monitoring packet loss, determines and need carry out monitoring packet loss for described user terminal; Gateway device is defined as the monitoring packet loss sign of described user terminal setting and indicates when not needing to carry out monitoring packet loss, and determining does not need to carry out monitoring packet loss for described user terminal.
The specific implementation of step 13 can be in the following way:
Gateway device sends to fault information acquisition equipment with information, the fault location supplementary of Network Packet Loss reason and the terminal identification information of sending the user terminal of packet, and fault information acquisition equipment is exported the information that receives.Concrete, gateway device is encapsulated in information, the fault location supplementary of Network Packet Loss reason and the terminal identification information of sending the user terminal of packet in the message, address information according to pre-configured fault information acquisition equipment sends to fault information acquisition equipment with this message; After fault information acquisition equipment receives this message, from this message, parse information, fault location supplementary and the terminal identification information of Network Packet Loss reason, and the information that parsing obtains is exported.
As shown in Figure 2, below be the specific implementation flow process:
Step 21, gateway device receive the also terminal identification information of the user terminal to be monitored of stored configuration; , and the address information of fault information acquisition equipment;
Step 22, gateway device selected part or the terminal identification information of all storing at each terminal identification information corresponding user terminal of choosing, are provided with the monitoring packet loss enable information;
Step 23 after gateway device receives packet, determines that this packet is a packet loss;
The user terminal that step 24, gateway device are defined as sending described packet is provided with the monitoring packet loss enable information, then determines and need carry out monitoring packet loss for described user terminal;
Step 25, gateway device are determined the Network Packet Loss reason; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet;
Step 26, gateway device is encapsulated as message with information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet;
Step 27, gateway device sends to fault information acquisition equipment with described message;
Step 28, described fault information acquisition equipment is resolved described message, and the information that parsing obtains is exported.
Specifically illustrate with following examples:
As shown in Figure 3, embodiment one detailed process is as follows:
Step 31, gateway device receive the also terminal identification information of the user terminal to be monitored of stored configuration;
Described terminal identification information be international mobile subscriber identification code (International Mobile SubscriberIdentity, IMSI) or network access Identifier (Net Access Identifier, NAI);
Step 32, the terminal identification information of gateway device selected part storage at each terminal identification information corresponding user terminal of choosing, is provided with the monitoring packet loss enable information;
The terminal identification information of described gateway device selected part storage specifically can be to choose to set the terminal identification information that number is individual, the respective user terminal is in presence;
Step 33, gateway device determine whether this packet is packet loss after receiving the packet that user terminal sends;
When this packet is packet loss, forward step 34 to;
When this packet was not packet loss, end operation was abandoned the monitoring packet loss operation to this packet;
The terminal identification information that step 34, gateway device determine to send the user terminal of described packet is IMSI or NAI, but finds this IMSI or NAI corresponding user terminal not to be provided with the monitoring packet loss enable information, directly dropping packets;
As shown in Figure 4, embodiment two detailed processes are as follows:
Step 41, the terminal identification information of the user terminal to be monitored of gateway device reception and stored configuration and the address information of fault information acquisition equipment;
Described terminal identification information is IMSI or NAI;
Step 42, gateway device selected part or the terminal identification information of all storing at each terminal identification information corresponding user terminal of choosing, are provided with the monitoring packet loss enable information;
Described gateway device selected part or the terminal identification information of all storing specifically can be to choose to set the terminal identification information that number is individual, the respective user terminal is in presence;
Step 43, gateway device determine whether this packet is packet loss after receiving the packet that user terminal sends;
When this packet is packet loss, forward step 44 to;
When this packet was not packet loss, end operation was abandoned the monitoring packet loss operation to this packet;
Step 44, gateway device determine to send the terminal identification information of the user terminal of described packet, and determine whether to be provided with the monitoring packet loss enable information for this terminal identification information corresponding user terminal;
Need forward step 45 to for described user terminal carries out the monitoring packet loss operation if then determine;
If not do not need then to determine to carry out monitoring packet loss operation, directly dropping packets for described user terminal;
Step 45, gateway device is determined the Network Packet Loss reason according to the information of carrying in the described packet, and, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence according to the corresponding relation of predefined Network Packet Loss reason and fault location auxiliary information items;
Step 46, gateway device is encapsulated in information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet in the message body, the address information of described fault information acquisition equipment is encapsulated in the heading, address information according to fault information acquisition equipment is searched routing table, and this message is sent to fault information acquisition equipment;
Step 47, fault information acquisition equipment receives described message, parses the information of described Network Packet Loss reason, described fault location supplementary and described terminal identification information from this message, and the information that parsing obtains is exported.
During former the because route querying of described in the present embodiment Network Packet Loss failure, described fault location auxiliary information items comprises: destination address, source address, source port number, destination slogan, host-host protocol classification, Virtual Private Network sign.
As shown in Figure 5, embodiment three detailed processes are as follows:
Step 51, the terminal identification information of the user terminal to be monitored of gateway device reception and stored configuration and the address information of fault information acquisition equipment;
Described terminal identification information is IMSI or NAI;
Step 52, gateway device selected part or the terminal identification information of all storing at each terminal identification information corresponding user terminal of choosing, are provided with the monitoring packet loss enable information;
Described gateway device selected part or the terminal identification information of all storing specifically can be to choose to set the terminal identification information that number is individual, the respective user terminal is in presence;
Step 53, gateway device determine whether this packet is packet loss after receiving the packet that user terminal sends;
When this packet is packet loss, forward step 54 to;
When this packet was not packet loss, end operation was abandoned the monitoring packet loss operation to this packet;
Step 54, gateway device determine to send the terminal identification information of the user terminal of described packet, and determine whether to be provided with the monitoring packet loss enable information for this terminal identification information corresponding user terminal;
Need forward step 55 to for described user terminal carries out the monitoring packet loss operation if then determine;
If not do not need then to determine to carry out monitoring packet loss operation, directly dropping packets for described user terminal;
Step 55, this moment, gateway device found that described user terminal rolls off the production line, and does not then deal with;
Step 56, determining described user terminal when gateway device reaches the standard grade once more, then determine the Network Packet Loss reason according to the information of carrying in the described packet, and, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence according to the corresponding relation of predefined Network Packet Loss reason and fault location auxiliary information items;
Step 57, gateway device is encapsulated in information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet in the message body, the address information of described fault information acquisition equipment is encapsulated in the heading, address information according to pre-configured fault information acquisition equipment is searched routing table, and this message is sent to fault information acquisition equipment;
Step 58, fault information acquisition equipment receives described message, parses the information of described Network Packet Loss reason, described fault location supplementary and described terminal identification information from this message, and the information that parsing obtains is exported.
During former the because route querying of described in the present embodiment Network Packet Loss failure, described fault location auxiliary information items comprises: destination address, source address, source port number, destination slogan, host-host protocol classification, Virtual Private Network sign.
As shown in Figure 6, the application of the method that provides for the embodiment of the invention in concrete business supposes to exist user terminal A, B, and packet loss has all appearred in user terminal A, B; The terminal identification information of user terminal A, B is respectively IMSI_A, IMSI_B; Suppose that the former in X, Z of packet loss appears in user terminal A, user terminal B shows the former of packet loss because Y, Z; Suppose that the additional information (i.e. Dui Ying fault location supplementary) that produces X class Network Packet Loss reason is X1, X2, X3, the additional information (i.e. Dui Ying fault location supplementary) that produces Y class Network Packet Loss reason is Y1, Y2, the additional information (i.e. Dui Ying fault location supplementary) that produces Z class Network Packet Loss reason is Z1, and the detailed process of user terminal A, B being carried out monitoring packet loss is as follows:
Step 61, the terminal identification information IMSI of the user terminal of gateway device reception and stored configuration and the address information of fault information acquisition equipment;
Step 62, gateway device are chosen terminal identification information IMSI_A, IMSI_B, and for terminal identification information be that the user terminal of IMSI_A, IMSI_B is provided with the monitoring packet loss enable information;
Step 63, gateway device determine whether this packet is packet loss after receiving the packet that user terminal A, B send;
When this packet is packet loss, forward step 64 to;
When this packet was not packet loss, end operation was abandoned the monitoring packet loss operation to this packet;
Step 64, gateway device determine to send the user terminal A of described packet, the terminal identification information of B is IMSI_A or IMSI_B, and are defined as IMSI_A or the IMSI_B corresponding user terminal is provided with the monitoring packet loss enable information;
Step 65, gateway device are that the packet that user terminal A, B send is determined the Network Packet Loss reason respectively; Comprise in this step:
Packet for user terminal A, gateway device is according to the corresponding relation of predefined Network Packet Loss reason and fault location auxiliary information items, the fault location auxiliary information items of determining Network Packet Loss reason X correspondence is X1, X2, X3, and the fault location auxiliary information items of Network Packet Loss reason Z correspondence is Z1;
Packet for user terminal B, gateway device is according to the corresponding relation of predefined Network Packet Loss reason and fault location auxiliary information items, the fault location auxiliary information items of determining Network Packet Loss reason Y correspondence is Y1, Y2, and the fault location auxiliary information items of Network Packet Loss reason Z correspondence is Z1;
Step 66, gateway device is encapsulated in information X and Z, fault location supplementary X1, X2, X3 and Z1, the terminal identification information IMSI_A of the Network Packet Loss reason of user terminal A in the message body of message _ A, and the address information of described fault information acquisition equipment is encapsulated in the heading of message _ A; Address information according to fault information acquisition equipment is searched routing table, and this message is sent to fault information acquisition equipment;
Information Y and Z, fault location supplementary Y1, Y2 and Z1, the terminal identification information IMSI_B of the Network Packet Loss reason of user terminal B are encapsulated in the message body of message _ B, the address information of described fault information acquisition equipment is encapsulated in the heading of message _ B; Address information according to fault information acquisition equipment is searched routing table, and this message is sent to fault information acquisition equipment;
Step 67, fault information acquisition equipment receives described message _ A, parses information X, the Z of the Network Packet Loss reason of described user terminal A from described message _ A, fault location supplementary X1, X2, X3 and Z1, with terminal identification information IMSI_A, and the information that parsing obtains exported;
Fault information acquisition equipment receives described message _ B, from described message _ B, parse information Y, the Z of the Network Packet Loss reason of described user terminal B, fault location supplementary Y1, Y2 and Z1 and terminal identification information IMSI_B, and the information that parsing obtains exported.
During former the because route querying of described in the present embodiment Network Packet Loss failure, described fault location auxiliary information items comprises: destination address, source address, source port number, destination slogan, host-host protocol classification, Virtual Private Network sign.
As shown in Figure 7, the invention provides a kind of gateway device, this equipment comprises:
Judging unit 73 is used for after receiving packet, determines whether this packet is packet loss;
Encapsulation unit 74 is used for determining the Network Packet Loss reason after described judging unit 73 determines that described packet is packet loss; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet;
Output unit 75 is used for described Network Packet Loss reason, described fault location supplementary and the terminal identification information of sending the user terminal of described packet are exported.
Described judging unit 73 also is used for:
Determine to send the user terminal of described packet, determine whether and to carry out monitoring packet loss for described user terminal;
Described encapsulation unit 74 is used for:
When determining to carry out monitoring packet loss for described user terminal, determine the Network Packet Loss reason.
This equipment also comprises:
Dispensing unit 71 is used to receive the also terminal identification information of the user terminal to be monitored of stored configuration;
Matching unit 72, the terminal identification information that is used for selected part or all stores, and, the monitoring packet loss enable information is set at the terminal identification information corresponding user terminal that each is chosen;
Described judging unit 73 is used for:
Determine whether that to described user terminal is provided with the monitoring packet loss enable information if then determining need be for described user terminal carries out monitoring packet loss, otherwise determining does not need to carry out monitoring packet loss for described user terminal.
Described matching unit 72 is used for:
From the terminal identification information of storage, choose and set the terminal identification information that number is individual, the respective user terminal is in presence.
Described output unit 75 is used for:
Described Network Packet Loss reason, described fault location supplementary and the terminal identification information of sending the user terminal of described packet are exported to fault information acquisition equipment.
Described output unit 75 is used for:
Described Network Packet Loss reason, described fault location supplementary and the terminal identification information of sending the user terminal of described packet are encapsulated in the message, address information according to pre-configured fault information acquisition equipment sends to fault information acquisition equipment with this message.
As shown in Figure 8, the invention provides a kind of fault information acquisition equipment, this equipment comprises:
Message receiving element 81 is used to receive the message of the terminal identification information that carries Network Packet Loss reason, fault location supplementary and user terminal that gateway device sends;
Packet parsing unit 82 is used for parsing described Network Packet Loss reason, described fault location supplementary and described terminal identification information from described message;
Information output unit 83 is used for the information that described packet parsing unit resolves obtains is exported.
The invention provides a kind of monitoring packet loss system, it is characterized in that this system comprises:
Gateway device after being used to receive packet, determines whether this packet is packet loss; After definite described packet is packet loss, determine the Network Packet Loss reason; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet; Information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet are sent to fault information acquisition equipment;
Fault information acquisition equipment is used for information, described fault location supplementary and the described terminal identification information of the described Network Packet Loss reason that will receive, exports.
In sum, beneficial effect of the present invention is:
The present invention is by being provided with the method for monitoring packet loss to user terminal, the terminal identification information of the reason of packet loss, the pairing fault location supplementary of described reason and described user terminal is exported, by the method particular location of fault location fast, and find out the concrete reason that produces fault.
Those skilled in the art should understand that embodiments of the invention can be provided as method, system or computer program.Therefore, the present invention can adopt complete hardware embodiment, complete software implementation example or in conjunction with the form of the embodiment of software and hardware aspect.And the present invention can adopt the form that goes up the computer program of implementing in one or more computer-usable storage medium (including but not limited to magnetic disc store, CD-ROM, optical memory etc.) that wherein include computer usable program code.
The present invention is that reference is described according to the flow chart and/or the block diagram of method, equipment (system) and the computer program of the embodiment of the invention.Should understand can be by the flow process in each flow process in computer program instructions realization flow figure and/or the block diagram and/or square frame and flow chart and/or the block diagram and/or the combination of square frame.Can provide these computer program instructions to the processor of all-purpose computer, special-purpose computer, Embedded Processor or other programmable data processing device to produce a machine, make the instruction of carrying out by the processor of computer or other programmable data processing device produce to be used for the device of the function that is implemented in flow process of flow chart or a plurality of flow process and/or square frame of block diagram or a plurality of square frame appointments.
These computer program instructions also can be stored in energy vectoring computer or the computer-readable memory of other programmable data processing device with ad hoc fashion work, make the instruction that is stored in this computer-readable memory produce the manufacture that comprises command device, this command device is implemented in the function of appointment in flow process of flow chart or a plurality of flow process and/or square frame of block diagram or a plurality of square frame.
These computer program instructions also can be loaded on computer or other programmable data processing device, make on computer or other programmable devices and to carry out the sequence of operations step producing computer implemented processing, thereby the instruction of carrying out on computer or other programmable devices is provided for being implemented in the step of the function of appointment in flow process of flow chart or a plurality of flow process and/or square frame of block diagram or a plurality of square frame.
Although described the preferred embodiments of the present invention, in a single day those skilled in the art get the basic creative notion of cicada, then can make other change and modification to these embodiment.So claims are intended to all changes and the modification that are interpreted as comprising preferred embodiment and fall into the scope of the invention.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.

Claims (17)

1. a monitoring packet loss method is characterized in that, this method comprises:
After gateway device receives packet, determine whether this packet is packet loss;
Gateway device is determined the Network Packet Loss reason after definite described packet is packet loss; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet;
Gateway device is exported information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet.
2. the method for claim 1 is characterized in that, determines after described packet is packet loss and before definite Network Packet Loss reason, this method further comprises at gateway device:
Gateway device determines to send the user terminal of described packet, determines whether to carry out monitoring packet loss for described user terminal;
Described definite Network Packet Loss reason comprises:
Gateway device is determined the Network Packet Loss reason when determining to carry out monitoring packet loss for described user terminal.
3. method as claimed in claim 2 is characterized in that, before gateway device received packet, this method further comprised:
Gateway device receives the also terminal identification information of the user terminal to be monitored of stored configuration; Selected part or the terminal identification information of all storing, and, the monitoring packet loss enable information is set at the terminal identification information corresponding user terminal that each is chosen;
Described determining whether need comprise for described user terminal carries out monitoring packet loss:
Gateway device determines whether to described user terminal is provided with the monitoring packet loss enable information, if then determining need be for described user terminal carries out monitoring packet loss, otherwise determining does not need to carry out monitoring packet loss for described user terminal.
4. method as claimed in claim 2 is characterized in that, before gateway device received packet, this method further comprised:
Gateway device receives the also terminal identification information of the user terminal to be monitored of stored configuration; And be each terminal identification information corresponding user terminal, the monitoring packet loss sign is set;
Described determining whether need comprise for described user terminal carries out monitoring packet loss:
Gateway device is defined as the monitoring packet loss sign of described user terminal setting and indicates in the time of need carrying out monitoring packet loss, determines and need carry out monitoring packet loss for described user terminal; Gateway device is defined as the monitoring packet loss sign of described user terminal setting and indicates when not needing to carry out monitoring packet loss, and determining does not need to carry out monitoring packet loss for described user terminal.
5. method as claimed in claim 3 is characterized in that, described selected part or whole storages
Terminal identification information comprises:
Gateway device is chosen and is set the terminal identification information that number is individual, the respective user terminal is in presence from the terminal identification information of storage.
6. the method for claim 1 is characterized in that, described gateway device is exported information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet and comprised:
Gateway device sends to fault information acquisition equipment with information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet, and fault information acquisition equipment is exported the information that receives.
7. method as claimed in claim 6, it is characterized in that, described gateway device sends to fault information acquisition equipment with information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet, and fault information acquisition equipment is exported the information that receives and comprised:
Gateway device is encapsulated in information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet in the message, address information according to pre-configured fault information acquisition equipment sends to fault information acquisition equipment with this message;
Fault information acquisition equipment receives described message, parses the information of described Network Packet Loss reason, described fault location supplementary and described terminal identification information from this message, and the information that parsing obtains is exported.
8. as arbitrary described method among the claim 1-7, it is characterized in that, during former the because route querying of described Network Packet Loss failure, described fault location auxiliary information items comprises: destination address, source address, source port number, destination slogan, host-host protocol classification, Virtual Private Network sign.
9. as arbitrary described method among the claim 1-7, it is characterized in that described terminal identification information is: international mobile subscriber identification code IMSI or network access Identifier NAI.
10. a gateway device is characterized in that, this equipment comprises:
Judging unit is used for after receiving packet, determines whether this packet is packet loss;
Encapsulation unit is used for determining the Network Packet Loss reason after described judging unit determines that described packet is packet loss; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet;
Output unit is used for described Network Packet Loss reason, described fault location supplementary and the terminal identification information of sending the user terminal of described packet are exported.
11. equipment as claimed in claim 10 is characterized in that, described judging unit also is used for:
Determine to send the user terminal of described packet, determine whether and to carry out monitoring packet loss for described user terminal;
Described encapsulation unit is used for:
When determining to carry out monitoring packet loss for described user terminal, determine the Network Packet Loss reason.
12. equipment as claimed in claim 11 is characterized in that, this equipment also comprises:
Dispensing unit is used to receive the also terminal identification information of the user terminal to be monitored of stored configuration;
Matching unit, the terminal identification information that is used for selected part or all stores, and, the monitoring packet loss enable information is set at the terminal identification information corresponding user terminal that each is chosen;
Described judging unit is used for:
Determine whether that to described user terminal is provided with the monitoring packet loss enable information if then determining need be for described user terminal carries out monitoring packet loss, otherwise determining does not need to carry out monitoring packet loss for described user terminal.
13. equipment as claimed in claim 12 is characterized in that, described matching unit is used for:
From the terminal identification information of storage, choose and set the terminal identification information that number is individual, the respective user terminal is in presence.
14. equipment as claimed in claim 10 is characterized in that, described output unit is used for:
Described Network Packet Loss reason, described fault location supplementary and the terminal identification information of sending the user terminal of described packet are exported to fault information acquisition equipment.
15. equipment as claimed in claim 14 is characterized in that, described output unit is used for:
Described Network Packet Loss reason, described fault location supplementary and the terminal identification information of sending the user terminal of described packet are encapsulated in the message, address information according to pre-configured fault information acquisition equipment sends to fault information acquisition equipment with this message.
16. a fault information acquisition equipment is characterized in that, this equipment comprises:
The message receiving element is used to receive the message of the terminal identification information that carries Network Packet Loss reason, fault location supplementary and user terminal that gateway device sends;
The packet parsing unit is used for parsing described Network Packet Loss reason, described fault location supplementary and described terminal identification information from described message;
Information output unit is used for the information that described packet parsing unit resolves obtains is exported.
17. a monitoring packet loss system is characterized in that, this system comprises:
Gateway device after being used to receive packet, determines whether this packet is packet loss; After definite described packet is packet loss, determine the Network Packet Loss reason; Corresponding relation according to predefined Network Packet Loss reason and fault location auxiliary information items, determine the fault location auxiliary information items of described Network Packet Loss reason correspondence, and read the fault location supplementary of this fault location auxiliary information items correspondence of carrying in the described packet; Information, the described fault location supplementary of described Network Packet Loss reason and the terminal identification information of sending the user terminal of described packet are sent to fault information acquisition equipment;
Fault information acquisition equipment is used for information, described fault location supplementary and the described terminal identification information of the described Network Packet Loss reason that will receive, exports.
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