CN101873368B - Method, the Apparatus and system of PSTN and mobile radio network dialing - Google Patents

Method, the Apparatus and system of PSTN and mobile radio network dialing Download PDF

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Publication number
CN101873368B
CN101873368B CN201010196121.XA CN201010196121A CN101873368B CN 101873368 B CN101873368 B CN 101873368B CN 201010196121 A CN201010196121 A CN 201010196121A CN 101873368 B CN101873368 B CN 101873368B
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telephone number
number data
pstn
data bag
radio network
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CN101873368A (en
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马清
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ZTE Corp
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ZTE Corp
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Abstract

The present invention relates to method, the Apparatus and system of a kind of PSTN and mobile radio network dialing, its method comprises: the telephone number data bag that reception server sends, and is telephone number data bag selection signalling channel; When selecting landline telephone signalling channel, data processing is carried out to telephone number data bag, and the data-signal after process is sent to PSTN.The present invention is by direct outbound calling number on the server being provided with CRM software, mobile phone machine calling mobile radio network can be realized, and auxiliary fixed telephone calling PSTN, solving user installation in prior art has the PC of CRM software can not directly call the problem of customer telephone number, greatly reduce the workload of user, there is very strong practicality; The incoming call from mobile radio network and PSTN can be received by the PC being provided with CRM software simultaneously and show corresponding phone number, being user-friendly to.

Description

Method, the Apparatus and system of PSTN and mobile radio network dialing
Technical field
The present invention relates to the communications field, particularly relate to method, the Apparatus and system of a kind of PSTN and mobile radio network dialing.
Background technology
At present, medium-sized and small enterprises topmost instrument of communicating with client is PSTN (Public SwitchedTelephone Network, PSTN) fixed telephone and mobile phone machine, because the message volume of medium-sized and small enterprises telephone subscriber is large, management not yet effective method at present to customer information, although mobile phone machine such as mobile phone has caller ID Presentation Function, it also can only show customer name, and the information such as the historical record that other data information of client and user communicate with client cannot be shown, for normal telephone machine, its function is more weak, some fixed telephones even name of client also cannot show.
In order to improve the present situation that client information management falls behind, some medium-sized and small enterprises employ CRM (Customer Relationship Management on PC, customer relation management) software, CRM software can assist business administration and preserve customer information and with the information such as the communications records of client and memorandum.Owing to record the contact method of client, phone number or fixed telephone number in CRM software, when SME users need with trade connection, customer telephone number can be found out from CRM software, then dial from mobile phone machine or fixed telephone key-press input.
But, when traffic carrying capacity is very large, make the work being undertaken dialling by CRM software become loaded down with trivial details and workload is large, but also easily cause dialling a wrong number.
Therefore, if the telephone number of the client that directly breathes out from the PC being provided with CRM software, can reduce the workload of user greatly, this technology has yet-to-be developed.
Summary of the invention
Main purpose of the present invention is the method, the Apparatus and system that provide a kind of PSTN and mobile radio network dialing, and the telephone number of the client that directly can breathe out from PC CRM software, reduces the workload of user.
The method of a kind of PSTN that the present invention proposes and mobile radio network dialing, comprises the following steps:
The telephone number data bag that reception server sends, and be telephone number data bag selection signalling channel;
When selecting landline telephone signalling channel, data processing is carried out to telephone number data bag, and the data-signal after process is sent to PSTN.
Preferably, described when selection landline telephone signalling channel, data processing is carried out to telephone number data bag, and sends to the step of PSTN specifically to comprise the data-signal after process:
When selecting landline telephone signalling channel, from telephone number data bag, parsing telephone number data, and PSTN is set to off hook state;
Telephone number data is converted to standard dual-tone multifrequency DTMF tone signal;
DTMF tone signal is amplified and impedance matching process;
DTMF tone signal after amplification and impedance matching process is sent to PSTN.
Preferably, the telephone number data bag that described reception server sends, and also comprise after step for telephone number data bag selection signalling channel:
When selecting mobile telephone signal passage, telephone number data bag is sent to mobile radio network.
The present invention proposes a kind of method of PSTN and mobile radio network dialing, comprises the following steps:
Receive caller ID information;
Caller ID information is demodulated to normal data stream;
Telephone number data is parsed from normal data stream;
Telephone number data is exported to server display.
Preferably, described caller ID information is FSK caller ID information or DTMF caller ID information or mobile radio network caller ID information.
The present invention proposes the device of a kind of PSTN and mobile radio network dialing, comprising:
Usb hub circuit module for the telephone number data bag that reception server sends, and is telephone number data bag selection signalling channel;
Data processing module, for when selecting landline telephone signalling channel, carries out data processing to telephone number data bag, and the data-signal after process is sent to PSTN.
Preferably, described data processing module specifically comprises:
Single chip circuit submodule, for parsing telephone number data from telephone number data bag;
Circuit for answering submodule, is connected with single chip circuit submodule and PSTN respectively, for PSTN is set to off hook state;
DTMF circuit for generating submodule, is connected with single chip circuit submodule, for telephone number data is converted to standard DTMF tones signal;
DTMF amplifying circuit submodule, is connected with DTMF circuit for generating submodule, for amplifying and impedance matching process DTMF tone signal, and the DTMF tone signal after amplification and impedance matching process is sent to PSTN.
Preferably, described usb hub circuit module, is also connected with mobile phone machine, for when selecting mobile telephone signal passage, telephone number data bag is sent to mobile radio network.
The present invention proposes the device of a kind of PSTN and mobile radio network dialing, comprising:
Caller ID information, or/and FSK caller ID testing circuit submodule, for receiving the caller ID information from PSTN, and is demodulated to normal data stream by DTMF caller ID testing circuit submodule;
Single chip circuit submodule, for parsing telephone number data from normal data stream;
Usb hub circuit module, for exporting server display to by telephone number data.
The present invention proposes the system of a kind of PSTN and mobile radio network dialing, comprising: server, the usb hub circuit module be connected with server, the data processing module be connected with usb hub circuit module and PSTN respectively; PSTN is also connected with fixed telephone, wherein:
Described usb hub circuit module, signalling channel selected by the telephone number data Bao Bingwei telephone number data bag sent for reception server;
Described data processing module, for when selecting landline telephone signalling channel, carries out data processing to telephone number data bag, and the data-signal after process is sent to PSTN.
Preferably, described data processing module specifically comprises:
Single chip circuit submodule, for parsing telephone number data from telephone number data bag;
Circuit for answering submodule, for being set to off hook state by PSTN;
DTMF circuit for generating submodule, for being converted to standard DTMF tones signal by telephone number data;
DTMF amplifying circuit submodule, for amplifying and impedance matching process DTMF tone signal, and sends to PSTN by the DTMF tone signal after amplification and impedance matching process.
Preferably, described usb hub circuit module is also connected with mobile phone machine and is used for when selecting mobile telephone signal passage, and telephone number data bag is sent to mobile radio network.
Preferably, described usb hub circuit module, also for being received the caller ID information of mobile radio network by mobile phone machine, and exports server display to by caller ID information.
Preferably, shown data processing module also comprises:
Caller ID information, or/and FSK caller ID testing circuit submodule, for receiving the caller ID information from PSTN, and is demodulated to normal data stream by DTMF caller ID testing circuit submodule;
Described single chip circuit submodule, also for parsing telephone number data from normal data stream, and sends to usb hub circuit module by telephone number data;
Described usb hub circuit module, also for telephone number data being exported to server display.
Preferably, described server is the PC having installed CRM software.
The present invention passes through at the upper direct outbound calling number of server (being such as provided with the PC of CRM software), mobile phone machine calling mobile radio network can be realized, and auxiliary fixed telephone calling PSTN, solving user installation in prior art has the PC of CRM software can not directly call the problem of customer telephone number, greatly reduce the workload of user, there is very strong practicality; The incoming call from mobile radio network and PSTN can be received by the PC being provided with CRM software simultaneously and show corresponding phone number, being user-friendly to.
Accompanying drawing explanation
Fig. 1 is the method one embodiment schematic flow sheet of PSTN of the present invention and mobile radio network dialing;
Fig. 2 is the idiographic flow schematic diagram of step 102 in the method for PSTN shown in above-mentioned Fig. 1 and mobile radio network dialing;
Fig. 3 is another embodiment schematic flow sheet of method of PSTN of the present invention and mobile radio network dialing;
Fig. 4 is the another embodiment schematic flow sheet of method of PSTN of the present invention and mobile radio network dialing;
Fig. 5 is the device one embodiment schematic flow sheet of PSTN of the present invention and mobile radio network dialing;
Fig. 6 is the concrete structure schematic diagram of data processing module in the device of PSTN shown in above-mentioned Fig. 6 and mobile radio network dialing;
Fig. 7 is another embodiment schematic flow sheet of device of PSTN of the present invention and mobile radio network dialing;
Fig. 8 is the system one embodiment schematic flow sheet of PSTN of the present invention and mobile radio network dialing.
Embodiment
In order to make technical scheme of the present invention clearly, understand, be described in further detail below in conjunction with accompanying drawing:
Technical solution of the present invention is intended to by being provided with PC (server) the above direct outbound calling number of CRM software, realize mobile phone machine calling mobile radio network, and auxiliary fixed telephone calling PSTN, there is the PC of CRM software can not directly call the problem of customer telephone number to solve user installation in prior art
Fig. 1 is the method one embodiment schematic flow sheet of PSTN of the present invention and mobile radio network dialing.
As shown in Figure 1, the present embodiment proposes a kind of method of PSTN and mobile radio network dialing, comprising:
Step 101, the telephone number data bag that reception server sends, and be telephone number data bag selection signalling channel;
Step 102, when selecting landline telephone signalling channel, carries out data processing to telephone number data bag, and the data-signal after process is sent to PSTN.
As shown in Figure 2, in the present embodiment, step 102 specifically comprises:
Step 1021, when selecting landline telephone signalling channel, parsing telephone number data and PSTN is set to off hook state from telephone number data bag;
Step 1022, is converted to standard DTMF tones signal by telephone number data;
In this step, telephone number data is converted to standard DTMF (Dual ToneMulti-Frequency, dual-tone multifrequency) signal.A DTMF tone signal is superposed by the audio signal of two frequencies and forms.The frequency of these two audio signals is from two groups of preallocated group of frequencies: line frequency group or row group frequently.Every a pair such audio signal uniquely represents a numeral or symbol.Usually there are 16 buttons in fixed telephone, wherein have 10 numerical keys 0 ~ 9 and 6 function key *, #, A, B, C, D.According to combinatorial principle, the single audio signal that 8 kinds different generally should be had.Therefore adoptable frequency also has 8 kinds, therefore is referred to as multifrequency, again because it adopts any extraction 2 kinds from 8 kinds of frequencies to carry out combination to encode, so be referred to as again the coding techniques of " getting 2 in 8 ".The multi-frequency adopted in the world is 687Hz, 770Hz, 852Hz, 941Hz, 1209Hz, 1336Hz, 1477Hz and 1633Hz etc. 8 kinds.
Step 1023, amplifies and impedance matching process DTMF tone signal;
Step 1024, sends to PSTN by the DTMF tone signal after amplification and impedance matching process.
In the present embodiment, server is the PC being provided with CRM software, and for realizing the object of the PC dial-in direct being provided with CRM software in prior art, the technical scheme that the present embodiment adopts is as follows:
First the telephone number data bag of reception server transmission, corresponding signalling channel is selected according to Dial-up Network kind, if adopt mobile radio network call, then optional m igration telephone signal passage, by mobile telephone signal passage, telephone number data bag is sent to mobile phone machine to dial, thus realizes mobile phone machine calling mobile radio network; If adopt landline telephone signalling channel, then select landline telephone signalling channel, and fixed telephone can be assisted to dial.
In the present embodiment, when selecting landline telephone signalling channel, first verification inspection being carried out to the telephone number data bag received, determining whether garble, if be checked through garble, abandon this telephone number data bag and no longer carry out follow-up process; If communication is correct, then according to communication protocol, this telephone number data bag is resolved, telephone number data is parsed from telephone number data bag, PSTN is set to off hook state simultaneously, then telephone number data is converted to standard DTMF tones signal, is converted to the DTMF tone signal meeting telecommunications industry standard by telephone number data; Amplify and impedance matching process DTMF tone signal afterwards, the object of carrying out amplifying is the driving force in order to improve DTMF tone signal, and guarantees DTMF tone signal level to be amplified to certain amplitude to allow the switch in PSTN detect.DTMF tone signal being carried out impedance matching process is impedance in order to be applicable telephone line by the impedance transformation of output circuit, and can by DTMF tone signal coupling on PSTN.
Afterwards, the DTMF tone signal after amplification and impedance matching process is sent to PSTN, realize auxiliary landline telephone calling PSTN.Also comprise in this process and judge whether all DTMF tone signals to be sent, if be not sent, returned and continue to send until send.
Fig. 3 is another embodiment schematic flow sheet of method of PSTN of the present invention and mobile radio network dialing.
As shown in Figure 3, the present embodiment, on the basis of the embodiment shown in above-mentioned Fig. 1, also comprises after step 101:
Step 1011, when selecting mobile telephone signal passage, sends to mobile radio network by telephone number data bag.
In the present embodiment, if adopt mobile radio network call, then optional m igration telephone signal passage, by mobile telephone signal passage, telephone number data bag is sent to mobile phone machine to dial, thus realize mobile phone machine calling mobile radio network, and the object of auxiliary landline telephone calling PSTN.
The present invention passes through at the upper direct outbound calling number of server (being provided with the PC of CRM software), mobile phone machine calling mobile radio network can be realized, and auxiliary fixed telephone calling PSTN, solving user installation in prior art has the PC of CRM software can not directly call the problem of customer telephone number, greatly reduce the workload of user, there is very strong practicality.
Fig. 4 is a method embodiment schematic flow sheet again of PSTN of the present invention and mobile radio network dialing.
As shown in Figure 4, the present embodiment proposes a kind of method of PSTN and mobile radio network dialing, comprising:
Step 401, receives caller ID information;
Step 402, is demodulated to normal data stream by caller ID information;
Step 403, parses telephone number data from normal data stream.
Step 404, telephone number data exports server display in the future.
The present embodiment can be received the incoming call from PSTN by server and be shown by server by caller ID.
In the present embodiment, caller ID information is FSK (Frequency-shift keying, frequency shift keying) caller ID information or DTMF caller ID information.Caller ID information is demodulated to normal data stream, then from normal data stream, parses telephone number data, finally export telephone number data to server, show caller ID by server.
FSK is exactly the frequency of removing modulated carrier by digital signal, in information transmission, use to obtain a kind of modulation system comparatively early, its major advantage is: implement and be easier to, and antinoise and antifading better performances, be widely used in middle slow data transmission.
After reception is from the FSK caller ID information of PSTN, demodulation is carried out to FSK caller ID information, FSK caller ID information is demodulated to the data flow meeting FSK incoming call industry standard, afterwards, from normal data stream, parse telephone number data, and telephone number data exports server display in the future.
After reception is from the DTMF caller ID information of PSTN, demodulation is carried out to DTMF caller ID information, DTMF caller ID information is demodulated to the data flow meeting DTMF incoming call industry standard, afterwards, from normal data stream, parse telephone number data, and telephone number data exports server display in the future.
The present embodiment, by directly receiving the incoming call from mobile radio network and PSTN and show corresponding phone number server (being provided with the PC of CRM software) being upper, is user-friendly to.
It should be noted that, caller ID information by the caller ID information of server reception from mobile radio network, and can also be shown by server by the present embodiment.When receiving the caller ID information of mobile radio network, not needing to carry out above-mentioned demodulation and dissection process to this caller ID information, only need be passed on by mobile phone machine.
Fig. 5 is the device one embodiment schematic flow sheet of PSTN of the present invention and mobile radio network dialing.
As shown in Figure 5, the present invention proposes the device of a kind of PSTN and mobile radio network dialing, comprising: the usb hub circuit module 602 be connected with server 601, the data processing module 603 be connected with usb hub circuit module 602 and PSTN604 respectively; PSTN604 is also connected with fixed telephone 605, wherein:
Usb hub circuit module 602, signalling channel selected by the telephone number data Bao Bingwei telephone number data bag sent for reception server 601;
Data processing module 603, for when selecting landline telephone signalling channel, carrying out data processing to telephone number data bag and the data-signal after process is sent to PSTN604.
As shown in Figure 6, data processing module 603 specifically comprises:
Single chip circuit submodule 6031, for parsing telephone number data from telephone number data bag;
Circuit for answering submodule 6032, is connected with single chip circuit submodule 6031 and PSTN604 respectively, for PSTN604 is set to off hook state;
DTMF circuit for generating submodule 6033, is connected with single chip circuit submodule 6031, for telephone number data is converted to standard DTMF tones signal;
DTMF amplifying circuit submodule 6034, is connected with DTMF circuit for generating submodule 6033, for DTMF tone signal is amplified and impedance matching process and by amplify and impedance matching process after DTMF tone signal send to PSTN604.
As shown in Figure 5, in the present embodiment, usb hub circuit module 602, is also connected with mobile phone machine 606, for when selecting mobile telephone signal passage, telephone number data bag is sent to mobile radio network.
In the present embodiment, server 601 is for being provided with the PC of CRM software, the present embodiment device is with a USB interface, this USB interface is arranged on usb hub circuit module 602, the present embodiment device is connected with server 601 (PC) by this USB interface, usb hub circuit module 602 can reception server 601 send telephone number data Bao Bingwei telephone number data bag select signalling channel, USB interface in usb hub circuit module 602 achieves usb hub function, its easily extensible goes out 3 sub-USB interface, these 3 sub-USB interface can connect mobile phone machine 606, the present embodiment device has also been provided with 2 RJ11 interfaces, and one of them is used for connecting PSTN604 circuit, and another is used for being connected and fixed telephone set 605.
Server 601 is connected with the USB interface on usb hub circuit module 602 by usb communication cable, owing to server 601 recording the telephone number of client, after selecting dialing from server 601, telephone number data bag is sent to usb hub circuit module 602 by the USB port of server 601.A USB Host ports-Extending can be 2 ~ 4 USB Host ports by usb hub circuit module 602, that is after usb hub circuit module 602 is connected with server 601, server 601 can map out 2 ~ 4 USB device.
When server 601 selects auxiliary fixed telephone 605 to call out PSTN604, telephone number data bag sends data by from the USB device 1 in server 601, when server 601 select from mobile phone machine 606 call out PSTN 604 dial time, telephone number data bag sends data by from the USB device 2 ~ 4 in server 601, wherein, the data sent from server 601 are all sent to usb hub circuit module 602, the descending USB interface of usb hub circuit module 602 has 2 ~ 4, its descending usb 1 is connected to single chip circuit submodule 6031, other descending USB interface is connected with mobile phone machine 606 arbitrarily.
In the present embodiment, when needs dial, telephone number data bag is delivered to usb hub circuit module 602 by usb communication cable by server 601, server 601 can select auxiliary fixed telephone 605 to call out PSTN604, and selects to call out mobile radio network by mobile phone machine 606.If server 601 coordinates fixed telephone 605 to dial number number from PSTN604, then telephone number data bag is selected to be sent to single chip circuit submodule 6031 by usb hub circuit module 602, single chip circuit submodule 6031 parses telephone number data from telephone number data bag, this telephone number data is sent to DTMF circuit for generating submodule 6033.The telephone number data that single chip circuit submodule 6031 sends over is changed into the DTMF tone signal meeting telecommunications industry standard by DTMF circuit for generating submodule 6033, and DTMF tone signal is sent to DTMF amplifying circuit submodule 6034, the DTMF tone signal sended over by DTMF amplifying circuit submodule 6034 pairs of DTMF circuit for generating submodules 6034 amplifies, then by DTMF tone signal coupling on PSTN604 telephone wire.If server 601 needs to select from mobile phone machine 606 Outgoing Number call out mobile radio network, then usb hub circuit module 602 is direct is sent to mobile phone machine 606 by telephone number data bag and processes.
It should be noted that: selective call mobile radio network is still called out PSTN604 and arranged decision by the selection of CRM software in server 601, when server 601 select wherein a certain call network mode time, usb hub circuit module 602 will select corresponding signalling channel for it, to carry out follow-up process.
Fig. 7 is another embodiment schematic flow sheet of device of PSTN of the present invention and mobile radio network dialing.
As shown in Figure 7, the present embodiment proposes the device of a kind of PSTN and mobile radio network dialing, comprising:
Usb hub circuit module 602, is connected with server 601 and mobile phone machine 606 respectively, for receiving caller ID information that mobile phone machine 606 sends and caller ID information being exported to server 601 and show.
Caller ID information, or/and FSK caller ID testing circuit submodule 6036, is demodulated to normal data stream for the caller ID information that receives from PSTN604 by DTMF caller ID testing circuit submodule 6035;
Single chip circuit submodule 6031, for parsing telephone number data from normal data stream;
Usb hub circuit module 602, also shows for telephone number data being exported to server 601.
The present embodiment can be received the incoming call from mobile radio network by server 601 and be shown by server 601 by caller ID; Can also the caller ID information from PSTN604 be received by server 601 and caller ID information be shown by server 601.
Wherein, receive incoming call from mobile radio network by server 601 and caller ID is specially by server 601 display: usb hub circuit module 602 receives caller ID information that mobile phone machine 606 sends and caller ID information exported to server 601 and shows.
Receive the incoming call from PSTN604 by server 601 and caller ID be specially by server 601 display:
DTMF caller ID testing circuit submodule 6035 is or/and FSK caller ID testing circuit submodule 6036 receives the caller ID information from PSTN604, wherein, caller ID information is FSK (Frequency-shift keying, frequency shift keying) caller ID information or DTMF caller ID information.FSK caller ID information is received by FSK caller ID testing circuit submodule 6036, and demodulation is carried out to FSK caller ID information, FSK caller ID information is demodulated to the data flow meeting FSK incoming call industry standard, afterwards, normal data stream is sent to single chip circuit submodule 6031; DTMF caller ID information is received by DTMF caller ID testing circuit submodule 6035, and demodulation is carried out to DTMF caller ID information, DTMF caller ID information is demodulated to the data flow meeting DTMF incoming call industry standard, afterwards, normal data stream is sent to single chip circuit submodule 6031.
Then, from normal data stream, telephone number data is parsed by single chip circuit submodule 6031, and send to usb hub circuit module 602, finally export telephone number data to server 601 by usb hub circuit module 602, show caller ID by server 601.
The present embodiment, by directly receiving the caller ID information from mobile radio network and PSTN604 and show corresponding phone number server 601 (being provided with the PC of CRM software) being upper, is user-friendly to.
Fig. 8 is the system one embodiment schematic flow sheet of PSTN of the present invention and mobile radio network dialing.
As shown in Figure 8, the present invention proposes the system of a kind of PSTN and mobile radio network dialing, this system comprises: server 601, the usb hub circuit module 602 be connected with server 601, the data processing module 603 be connected with usb hub circuit module 602 and PSTN604 respectively, usb hub circuit module 602 is connected with mobile phone machine 606, and fixed telephone 605 is connected with PSTN604; Wherein:
Server 601, for being provided with the PC of CRM software, assists landline telephone to carry out in the mode dialled for utilizing server 601:
Usb hub circuit module 602, signalling channel selected by the telephone number data Bao Bingwei telephone number data bag sent for reception server 601;
Data processing module 603, for when selecting landline telephone signalling channel, carries out data processing to telephone number data bag, and the data-signal after process is sent to PSTN604.
In the present embodiment, data processing module 603 specifically comprises:
Single chip circuit submodule 6031, for parsing telephone number data from telephone number data bag;
Circuit for answering submodule 6032, for being set to off hook state by PSTN;
DTMF circuit for generating submodule 6035, for being converted to standard DTMF tones signal by telephone number data;
DTMF amplifying circuit submodule 6034, for amplifying and impedance matching process DTMF tone signal, and sends to PSTN604 by the DTMF tone signal after amplification and impedance matching process.
For utilizing server 601 to carry out in the mode dialled for mobile phone machine, usb hub circuit module 602, for when selecting mobile telephone signal passage, sends to mobile radio network by telephone number data bag.
For utilizing server 601 to receive in the mode of caller identification for mobile phone machine 606,
Usb hub circuit module 602, also shows for receiving caller ID information and caller ID information being exported to server 601.
For utilizing server 601 to assist landline telephone to receive in the mode of caller identification, data processing module 603 also comprises:
Caller ID information, or/and FSK caller ID testing circuit submodule 6036, is demodulated to normal data stream for the caller ID information that receives from PSTN604 by DTMF caller ID testing circuit submodule 6035.
Above-mentioned single chip circuit submodule 6031, also for parsing telephone number data from normal data stream, and sends to usb hub circuit module 602 by telephone number data.
Usb hub circuit module 602, also shows for telephone number data being exported to server 601.
The embodiment of the present invention is by direct outbound calling number on the server 601 being provided with CRM software, mobile phone machine 606 can be realized and call out mobile radio network, and auxiliary fixed telephone 605 calls out PSTN604, solving user installation in prior art has the PC of CRM software can not directly call the problem of customer telephone number, greatly reduce the workload of user, there is very strong practicality; The incoming call from mobile radio network and PSTN604 can be received by the PC being provided with CRM software simultaneously and show corresponding phone number, being user-friendly to.
The foregoing is only the preferred embodiments of the present invention; not thereby the scope of the claims of the present invention is limited; every utilize specification of the present invention and accompanying drawing content to do equivalent structure or flow process conversion; or be directly or indirectly used in other relevant technical fields, be all in like manner included in scope of patent protection of the present invention.

Claims (8)

1. a method for common exchanging telephone network PSTN and mobile radio network dialing, is characterized in that, comprise the following steps:
The telephone number data bag that reception server sends, and be telephone number data bag selection signalling channel;
When selecting landline telephone signalling channel, judging whether described telephone number data bag has garble, if there is garble, then abandoning described telephone number data bag; If there is no garble, data processing is carried out to telephone number data bag, and the data-signal after process is sent to PSTN; When selecting mobile telephone signal passage, telephone number data bag is sent to mobile radio network;
Received the caller ID information of mobile radio network by mobile phone machine, and caller ID information is exported to server display.
2. the method for PSTN according to claim 1 and mobile radio network dialing, it is characterized in that, described when selecting landline telephone signalling channel, judge whether described telephone number data bag has garble, if there is garble, then abandon described telephone number data bag; If there is no garble, data processing is carried out to telephone number data bag, and sends to the step of PSTN specifically to comprise the data-signal after process:
When selecting landline telephone signalling channel, judging whether described telephone number data bag has garble, if there is garble, then abandoning described telephone number data bag; If there is no garble, from telephone number data bag, parse telephone number data, and PSTN is set to off hook state;
Telephone number data is converted to standard dual-tone multifrequency DTMF tone signal;
DTMF tone signal is amplified and impedance matching process;
DTMF tone signal after amplification and impedance matching process is sent to PSTN.
3. a device for PSTN and mobile radio network dialing, is characterized in that, comprising:
Usb hub circuit module for the telephone number data bag that reception server sends, and is telephone number data bag selection signalling channel;
Data processing module, for when selecting landline telephone signalling channel, judging whether described telephone number data bag has garble, if there is garble, then abandoning described telephone number data bag; If there is no garble, data processing is carried out to telephone number data bag, and the data-signal after process is sent to PSTN;
Described usb hub circuit module, is also connected with mobile phone machine, for when selecting mobile telephone signal passage, telephone number data bag is sent to mobile radio network.
4. the device of PSTN according to claim 3 and mobile radio network dialing, it is characterized in that, described data processing module specifically comprises:
Single chip circuit submodule, for parsing telephone number data from telephone number data bag;
Circuit for answering submodule, is connected with single chip circuit submodule and PSTN respectively, for PSTN is set to off hook state;
DTMF circuit for generating submodule, is connected with single chip circuit submodule, for telephone number data is converted to standard DTMF tones signal;
DTMF amplifying circuit submodule, is connected with DTMF circuit for generating submodule, for amplifying and impedance matching process DTMF tone signal, and the DTMF tone signal after amplification and impedance matching process is sent to PSTN.
5. a system for PSTN and mobile radio network dialing, is characterized in that, comprising: server, the usb hub circuit module be connected with server, the data processing module be connected with usb hub circuit module and PSTN respectively; PSTN is also connected with fixed telephone, wherein:
Described usb hub circuit module, signalling channel selected by the telephone number data Bao Bingwei telephone number data bag sent for reception server;
Described data processing module, for when selecting landline telephone signalling channel, judging whether described telephone number data bag has garble, if there is garble, then abandoning described telephone number data bag; If there is no garble, data processing is carried out to telephone number data bag, and the data-signal after process is sent to PSTN;
Described usb hub circuit module is also connected with mobile phone machine and is used for when selecting mobile telephone signal passage, and telephone number data bag is sent to mobile radio network;
Described usb hub circuit module, also for being received the caller ID information of mobile radio network by mobile phone machine, and exports server display to by caller ID information.
6. the system of PSTN according to claim 5 and mobile radio network dialing, it is characterized in that, described data processing module specifically comprises:
Single chip circuit submodule, for parsing telephone number data from telephone number data bag;
Circuit for answering submodule, for being set to off hook state by PSTN;
DTMF circuit for generating submodule, for being converted to standard DTMF tones signal by telephone number data;
DTMF amplifying circuit submodule, for amplifying and impedance matching process DTMF tone signal, and sends to PSTN by the DTMF tone signal after amplification and impedance matching process.
7. the system of PSTN according to claim 6 and mobile radio network dialing, it is characterized in that, shown data processing module also comprises:
Caller ID information, or/and FSK caller ID testing circuit submodule, for receiving the caller ID information from PSTN, and is demodulated to normal data stream by DTMF caller ID testing circuit submodule;
Described single chip circuit submodule, also for parsing telephone number data from normal data stream, and sends to usb hub circuit module by telephone number data;
Described usb hub circuit module, also for telephone number data being exported to server display.
8. the system of the PSTN according to any one of claim 5 to 7 and mobile radio network dialing, is characterized in that,
Described server is the PC having installed CRM software.
CN201010196121.XA 2010-06-09 2010-06-09 Method, the Apparatus and system of PSTN and mobile radio network dialing Expired - Fee Related CN101873368B (en)

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