CN101807270A - Mobile supervision and management method and system for city management - Google Patents
Mobile supervision and management method and system for city management Download PDFInfo
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- CN101807270A CN101807270A CN201010117189A CN201010117189A CN101807270A CN 101807270 A CN101807270 A CN 101807270A CN 201010117189 A CN201010117189 A CN 201010117189A CN 201010117189 A CN201010117189 A CN 201010117189A CN 101807270 A CN101807270 A CN 101807270A
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Abstract
The invention provides mobile supervision and management method and system for city management, which relate to the field of city management. The system comprises a server side and a mobile terminal communicated with the server side, wherein the server side comprises a hardware part and a software part and is used for realizing the relevant functional requirements of the technical specifications of the urban municipal comprehensive supervision and management information system (CJJ/T 106) of the Ministry of Construction and achieving the functions of collection, uploading, dispatching, statistics and overall evaluation to city management problems; the mobile terminal comprises a logging-in module, a running module and a statistical query module, wherein the running module comprises an examination unit, a supervision and management unit and a coordination and notification unit, and a user achieves the functions of examination, supervision and management, coordination and notification, statistical analysis and classified query to the city management problems by the program of the mobile terminal. By adopting the invention, leaders at all levels can know the detailed information of a certain record by logging in the program of the mobile terminal, the problems of no symmetry and no timeliness of the information are effectively solved, and the treatment processes of some difficult problems are obviously quickened by supervision and management as well as coordination.
Description
Technical field
The present invention relates to the city management field, supervisor's method and system are moved in particularly a kind of city management.
Background technology
Along with economic, social high speed development, various circles of society are more and more higher to the requirement of city taste and city image, the pressure of city management and law-enforcing work is increasing, the face that city management work relates to is very wide, relate to numerous department and agencies, therefore city management work often needs a plurality of departments jointly to handle, simultaneously a large amount of problems need leaders' at different levels special concern just effectively to be coordinated and solve, but the means and the facility of city management relatively lag behind, and have restricted the high-efficient operation of municipal administration's work.
In present city management mode, the responsible leader of city management is used in a large amount of time and holds interagency coordination and can go up, problem information is understood in report by the level leader of all departments, and the repeatability of city management problem, sudden, Unpredictability is all very strong, several weak points below existing at least in real work:
(1), at individual problem, be responsible for the leader and be difficult to understand field condition, mainly go and find out what's going on by department level leader's language description or photo, this mode at first can not guarantee information comprehensively, responsible leader can only passive acceptance problem information, secondly can not guarantee information in time, some problem information often lag behind for a long time, even by just being responsible for leader's understanding after being exposed by the media.
(2), it is quick that statistics is difficult to science, city management relates to multidisciplinary, understand the real-time working situation of all departments, setting up effective appraisal mechanism simultaneously is an effective way transferring all departments' work incentive, the conventional approach complicate statistics, though can realize statistical function, but the time is long, and the cycle is long, makes mistakes easily, the statistics that is used in interim as season, year etc. still can, still can't form real-time statistics.
(3), can't realize effectively in real time supervisor, to some major issues, be responsible for the oral supervisor's suggestion of leader and often filtered layer by layer, arriving the not only very slow but also original meaning responsible leader of undertaker's aspect can not be implemented completely.
Summary of the invention
The objective of the invention is deficiency, provide a kind of city management to move supervisor's method and system at existing ladder of management and technology.
The technical solution used in the present invention is:
The supervisor system is moved in city management, comprise that service end reaches and the portable terminal of service end communication, service end comprises hardware components and software section, be used to realize the correlation function requirement of the Ministry of Construction " city municipal administration comprehensive supervision information systems technology standard " (CJJ/T 106), realize the city management problem collection, upload, send, statistics, comprehensive evaluation function, portable terminal comprises and lands module, operation module and statistical query module that the operation module comprises checks unit, supervisor unit and coordinate the circular unit.
Login module, operation module, statistical query module connect with service end respectively, carry out exchanges data, login module and service end connect, and the user name of transmission user input and encrypted message receive the authority information based on user name that service end is returned to service end; The supervisor unit of operation module receives supervisor's suggestion of user's input, be sent to service end, coordinate the coordination circular suggestion that the circular unit receives user's input, be sent to service end, check that the unit sends request of data to service end, receive the attribute information of the city management problem that service end provides, comprise the journalist, on call time, report photo and treatment scheme; The statistical query module sends request of data to service end, receives statistical study and classified inquiry information to the city management problem that service end is returned; Operation module, statistical query module are connected with login module, receive the authority information based on user name.
Portable terminal also comprises the system tool module, the system tool module is connected with service end, carry out exchanges data, the system tool module comprises: information express delivery unit is used for the user and checks city management problem up-to-date information, the laws and regulations unit, be used for user inquiring relevant laws and regulations clause, the phone directory unit is used for contact conversation between the user, revise password unit, be used to revise login password.
Portable terminal is a smart mobile phone, and smart mobile phone adopts windows mobile 6.0 above operating systems, CPU＞400hz, ROM＞256M, RAM＞128M.
The user comprises the leaders at different levels of city management, undertaker.
Supervisor's method is moved in city management, moves the supervisor system based on city management, comprising:
1, service end
Urban managing information acquiring person makes an inspection tour according to the responsibility grid, the variety of issue that tour is run into is reported to service end, form files, service end is by built-in program, to report problem to be transmitted to each department according to division of duty disposes, service end writes down the treatment scheme of each files, comprise and calling time, forwarding time and suggestion, responsible department's processing time and suggestion, the situation of winding up the case, and according to formation statistical report form of all categories, can be according to the time, the zone, department, classification such as personnel forms all kinds of statistical report forms, perhaps form composite report, and the result of each problem is carried out the analysis-by-synthesis evaluation according to user-specified parameters.
2, portable terminal
(1), login: the user imports username and password login portable terminal program, through with the mutual operating right of determining the user of service end.
(2), check: the user checks the city management situation of problem that service end is transmitted according to operating right, be responsible for the leader and understand the overall disposal situation of city management problem, the working condition of each department, the disposition of certain files by the unit of checking of operation module, the department level leader understands the working condition of being in charge of department by checking the unit.
(3), supervisor: leaders at different levels send supervisor's suggestion by the supervisor unit of operation module.
Being responsible for leader or department level leader can be directly to certain files proposition supervisor suggestion by the supervisor unit of operation module, by the voice supervisor or by the supervisor of typing in system suggestion, with the details of supervisor suggestion and these files via service end in the very first time, send in the news in brief mode in undertaker's the portable terminal;
Responsible leader also can propose supervisor's suggestion to certain department by the supervisor unit of operation module, by the voice supervisor or by the supervisor of typing in system suggestion, with the details of supervisor suggestion and these files via service end in the very first time, send in the news in brief mode in this department level leader's the portable terminal.
Every suggestion of being supervised and manage by leaders at different levels is done special marking in service end system, before this problem is wound up the case, according to this problem of automatic prompting supervisor information processing of the default time interval of program.
(4), coordinate circular: need the problem of coordination in many ways with regard to some, leaders at different levels send by the coordination circular unit that moves module and coordinate to instruct to service end, at certain files, to coordinate to solicit opinions, service end discloses the details of these files to all users that relate to.
(5), statistical query: the city management problem is carried out statistical study and classified inquiry by the statistical query module, the statistical study interface is a preset parameter, generate by the service end statistics, by the bulk parameter of this interface understanding city management, the classified inquiry interface is inquired about according to the combination of classification or classification the city management problem.
(6), system tool: the user enters the system tool module, the up-to-date information of checking institute's responsible organization by information express delivery unit, by the laws and regulations unit, inquiry relevant laws and regulations clause, by the phone directory unit, start-up routine carries out number dialing telephone call, by revising password unit, revise login password, guarantee data security.
The beneficial effect that the present invention had:
1, adopts the present invention, leaders at different levels can recognize the details of certain files by login portable terminal program, thereby effectively solve the problem of information asymmetry, responsibility leader can understand in the working condition and random time section of any files, the overall work situation of any certain department, comprise disposal rate, disposal rate on time, wind-up-case rate, bulk parameter such as wind-up-case rate, overtime rate on time, for the responsibility managerial decision provides important references.
2, adopt the present invention, obviously accelerate the processing procedure of some knotty problems by supervisor and coordination, be responsible for leader's supervisor and coordinate suggestion and can be delivered in real time in department level leader and undertaker's the portable terminal by system, reduce undertaker's intractability, improve processing speed, thereby guaranteed the emphasis difficult point problem that exists in the city management, the overtime problem of handling is in time solved.
3, the present invention designs for catergories of user, the department level leader can understand the working condition of this department by this system, and the details of certain files, responsible leader can obtain the city management bulk parameter by this system, understand the trend that all kinds of problems take place, simultaneously, comprehensive examination and evaluation result and rank can be as the foundations of department's examination, there is suitable constraining force in each participating department to city management, not only can be used as the baton of being responsible for managing the city, also is the quick passage that leaders at different levels obtain in-situ data.
Description of drawings
Fig. 1 is a structural representation of the present invention;
Fig. 2 is the ruuning situation master interface in the embodiment of the invention 1;
Fig. 3 is the ruuning situation in the embodiment of the invention 1-totally undertake situation interface;
Fig. 4 is the ruuning situation in the embodiment of the invention 1-totally supervise and manage situation interface;
Fig. 5 is the ruuning situation in the embodiment of the invention 1-totally supervise and manage situation interface;
Fig. 6 is the ruuning situation-coordination circular interface in the embodiment of the invention 1;
Fig. 7 is ruuning situation-my the department interface in the embodiment of the invention 1;
Fig. 8 is ruuning situation-my the department-department statistics interface in the embodiment of the invention 1;
Fig. 9 is ruuning situation-my department-overtime the interface in the embodiment of the invention 1;
Figure 10 is ruuning situation-my the department-supervisor's part interface in the embodiment of the invention 1;
Figure 11 is the ruuning situation in the embodiment of the invention 1-my department-be bursting to part interface;
Figure 12 is the statistical query master interface in the embodiment of the invention 1;
Figure 13 is the statistical query-statistical study interface in the embodiment of the invention 1;
Figure 14 is the statistical query-classified inquiry interface in the embodiment of the invention 1;
Figure 15 is the statistical query-Query Result interface in the embodiment of the invention 1;
Figure 16 is the system tool master interface in the embodiment of the invention 1;
Figure 17 is the system tool-information express delivery interface in the embodiment of the invention 1;
Figure 18 is the system tool-phone directory interface in the embodiment of the invention 1;
Figure 19 is the system tool-laws and regulations interface in the embodiment of the invention 1;
Figure 20 is the system tool-modification cryptographic interface in the embodiment of the invention 1.
Embodiment
The invention will be further described below in conjunction with drawings and the specific embodiments.
Embodiment 1:
As shown in Figure 1, the supervisor system is moved in city management, comprise that service end reaches and the portable terminal of service end communication, service end comprises hardware components and software section, be used to realize Ministry of Construction's " city municipal administration comprehensive supervision information systems technology standard " correlation function requirement (CJJ/T106), realize the city management problem collection, upload, send, statistics, comprehensive evaluation function, portable terminal comprises and lands module, operation module and statistical query module that the operation module comprises checks unit, supervisor unit and coordinate the circular unit.
Login module, operation module, statistical query module connect with service end respectively, carry out exchanges data, login module and service end connect, and the user name of transmission user input and encrypted message receive the authority information based on user name that service end is returned to service end; The supervisor unit of operation module receives supervisor's suggestion of user's input, be sent to service end, coordinate the coordination circular suggestion that the circular unit receives user's input, be sent to service end, check that the unit sends request of data to service end, receive the attribute information of the city management problem that service end provides, comprise the journalist, on call time, report photo and treatment scheme; The statistical query module sends request of data to service end, receives statistical study and classified inquiry information to the city management problem that service end is returned; Operation module, statistical query module are connected with login module, receive the authority information based on user name.
Portable terminal also comprises the system tool module, the system tool module is connected with service end, carry out exchanges data, the system tool module comprises: information express delivery unit is used for the user and checks city management problem up-to-date information, the laws and regulations unit, be used for user inquiring relevant laws and regulations clause, the phone directory unit is used for contact conversation between the user, revise password unit, be used to revise login password.
Portable terminal is a smart mobile phone, and smart mobile phone adopts windows mobile 6.0 above operating systems, CPU＞400hz, ROM＞256M, RAM＞128M.
The user comprises the leaders at different levels of city management, undertaker.
Use city management and move the supervisor system city management work of economic and technological development zone, Tianjin is managed, concrete management method is:
1, service end
Urban managing information acquiring person troop has been set up in the development area, and divided the responsibility grid, urban managing information acquiring person makes an inspection tour according to the responsibility grid, the variety of issue that tour is run into is reported to service end, form files, service end is by built-in program, to report problem to be transmitted to each department according to division of duty disposes, service end system writes down the treatment scheme of each files, comprise and calling time, forwarding time and suggestion, responsible department's processing time and suggestion, the situation of winding up the case, and according to formation statistical report form of all categories, can be according to the time, the zone, department, classification such as personnel forms all kinds of statistical report forms, perhaps form composite report, and the result of each problem is carried out the analysis-by-synthesis evaluation according to user-specified parameters.
2, portable terminal
After the user logins the portable terminal program, carry out three kinds of operations, comprising: ruuning situation, statistical query, system tool according to operating right corresponding to user name.
(1), ruuning situation
Fig. 2 is for operation module master interface, under this interface, can understand overall undertaking situation, totally supervise and manage situation, I department's working condition, coordinate the circular situation.
Fig. 3 is overall undertaking situation interface, and by this bulk parameter form, responsible leader can understand the working condition of each department that participates in city management, comprises disposing number, disposal number, wind up the case number, the parameters such as number, wind-up-case rate of exceeding the time limit to wind up the case.
Fig. 4, Fig. 5 are supervisor's situation interface, and leaders at different levels all can supervise and manage certain department or certain files under this interface, and the supervisor result sends to via service end and undertakes in department level leader and the current undertaker's smart mobile phone.
Fig. 6 is for coordinating the circular interface, and leaders at different levels can exist the problem of dispute to coordinate to solicit opinions some by this interface, enter the files of coordinating suggestion, all land personnel all can see, and express an opinion.
Fig. 7 by this interface, can understand the working condition of being in charge of department for my department interface, comprises the department statistics situation, is bursting to the part situation, supervises and manage part situation, overtime situation.
Fig. 8 by this interface, can understand the running parameter of being in charge of department for my department-department statistics interface, under this interface, clicks department name and can enter all files tabulations that this department is undertaking at present simultaneously, can understand certain files details.
Fig. 9 by this interface, can recognize the overtime files tabulation of this department for my department-overtime interface, clicks the details that certain files can show these files.
Figure 10 by this interface, can recognize the files tabulation that this department is supervised and manage for my department-supervisor's part interface, clicks the details that certain files can show these files.
Figure 11 by this interface, can recognize the urgent files tabulation that this department is supervised and manage for my department-be bursting to the part interface, clicks the details that certain files can show these files.
(2), statistical query
Figure 12 is statistical query module master interface, and this module realizes two big functions, the one, and statistical study, the 2nd, classified inquiry.
Figure 13 is the statistical study interface, this interface parameter is a preset parameter, generate by the service end statistics, by this interface, the user can understand the bulk parameter and the trend parameter of city management, comprising: regional evaluation (community, myriametre unit, responsibility grid), problematic source statistics, problem occurred frequently statistics, problem statistic of classification.
Figure 14 under this interface, can realize personalized enquire for the classified inquiry interface, can be according to classification, and the case volume state carries out query composition and statistics.
Figure 15 under this interface, can click any details that files are inquired about these files for the result of inquiry files, comprises photo, field position figure.
(3), system tool
Figure 16 is system tool module master interface, and this module realizes following function: information express delivery, phone directory, modification password, laws and regulations.
Figure 17 is that system tool-information express delivery is provided with the interface, the information express delivery on screen according to the fixed time at interval, the number of packages amount that is bursting to, supervisor's number of packages amount, the overtime number of packages amount that refresh the department that explicit user is responsible in real time reach in the volume quantity of handling a case.
Figure 18 is system tool-phone directory master interface, and this phone directory finishes in the service end configuration, can show in the mobile phone that arbitrarily the user can click the name of desiring the telephone user under list, start telephone program automatically and begin number dialing telephone call.
Figure 19 is system tool-laws and regulations interface, this rules storehouse finishes in the service end configuration, can show in the mobile phone arbitrarily, the user can inquire about the related legal provision in the rules storehouse, and support fuzzy query, as inquiry " discarded object ", show that then all comprise the clause of statute of " discarded object " field in the rules storehouse.
Figure 20 is system tool-modification cryptographic interface, and the user can pass through this interface modification login password, protected data safety.
The above-mentioned detailed description that the city management leader is moved supervisor's method and system is illustrative rather than determinate, so in the variation and the modification that do not break away under the general plotting of the present invention, should belongs within protection scope of the present invention.
Claims (5)
1. the supervisor system is moved in city management, comprise service end, it is characterized in that: also comprise the portable terminal with the service end communication, portable terminal comprises and lands module, operation module and statistical query module that described operation module comprises checks unit, supervisor unit and coordinate the circular unit;
Login module, operation module, statistical query module connect with service end respectively, carry out exchanges data, login module and service end connect, and the user name of transmission user input and encrypted message receive the authority information based on user name that service end is returned to service end; The supervisor unit of operation module receives supervisor's suggestion of user's input, be sent to service end, coordinate the coordination circular suggestion that the circular unit receives user's input, be sent to service end, check that the unit sends request of data to service end, receive the attribute information of the city management problem that service end provides, comprise the journalist, on call time, report photo and treatment scheme; The statistical query module sends request of data to service end, receives statistical study and classified inquiry information to the city management problem that service end is returned; Operation module, statistical query module are connected with login module, receive the authority information based on user name.
2. the supervisor system is moved in city management according to claim 1, it is characterized in that: described portable terminal also comprises the system tool module, and the system tool module is connected with service end, carries out exchanges data, the system tool module comprises: information express delivery unit, be used for the user and check city management problem up-to-date information, the laws and regulations unit is used for user inquiring relevant laws and regulations clause, the phone directory unit, be used for contact conversation between the user, revise password unit, be used to revise login password.
3. the supervisor system is moved in city management according to claim 1, it is characterized in that: described portable terminal is a smart mobile phone, and smart mobile phone adopts windows mobile 6.0 above operating systems, CPU＞400hz, ROM＞256M, RAM＞128M.
4. supervisor's method is moved in city management, it is characterized in that: move the supervisor system based on city management, comprising:
(1), urban managing information acquiring person makes an inspection tour according to the responsibility grid, the variety of issue that tour is run into is reported to service end, form files, service end is by built-in program, to report problem to be transmitted to each department according to division of duty disposes, service end writes down the treatment scheme of each files, according to formation statistical report form of all categories, and the result of each problem is carried out the analysis-by-synthesis evaluation;
(2), the user imports username and password login portable terminal program, through with the mutual operating right of determining the user of service end;
(3), the user checks the city management situation of problem according to operating right by the unit of checking of operation module;
(4), the user is according to the supervisor unit transmission supervisor suggestion of operating right by the operation module;
(5), the user,, coordinates to solicit opinions at certain files by moving the coordination circular unit of module according to operating right;
(6), the user carries out statistical study and classified inquiry by the statistical query module to the city management problem according to operating right.
5. supervisor's method is moved in city management according to claim 4, it is characterized in that: also comprise the up-to-date information that the user checks institute's responsible organization by the information express delivery unit of the system tool module of portable terminal, laws and regulations unit by the system tool module, inquiry relevant laws and regulations clause, phone directory unit by the system tool module, start-up routine carries out number dialing telephone call, by the modification password unit of system tool module, revises login password.
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| CN201010117189A CN101807270A (en) | 2010-03-04 | 2010-03-04 | Mobile supervision and management method and system for city management |
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| CN201010117189A CN101807270A (en) | 2010-03-04 | 2010-03-04 | Mobile supervision and management method and system for city management |
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Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105005915A (en) * | 2015-06-30 | 2015-10-28 | 江苏鸿信系统集成有限公司 | Information analysis method for mobile device |
| CN105023226A (en) * | 2015-06-30 | 2015-11-04 | 江苏鸿信系统集成有限公司 | Statistical method aiming at intelligent mobile phone |
| CN105023085A (en) * | 2015-01-07 | 2015-11-04 | 泰华智慧产业集团股份有限公司 | City state mobile supervision system and method |
| CN106126735A (en) * | 2016-07-04 | 2016-11-16 | 海口市龙华区人民政府 | A kind of city management system |
| CN106127421A (en) * | 2016-07-25 | 2016-11-16 | 广西智度信息科技有限公司 | A kind of city management case reports method of disposal and integral system |
| CN107909376A (en) * | 2017-12-05 | 2018-04-13 | 国网山东省电力公司济南供电公司 | A kind of power system customer satisfaction reponse system |
| CN109102249A (en) * | 2018-08-08 | 2018-12-28 | 成都潘朵拉科技有限公司 | A kind of environmental protection supervise and examine work management platform |
| CN110245113A (en) * | 2019-05-07 | 2019-09-17 | 平安科技（深圳）有限公司 | File urges the method for superintending and directing and server |
| CN116611675A (en) * | 2023-07-20 | 2023-08-18 | 广东省信息工程有限公司 | Supervision and supervision management method and system for multisource multi-center nodes |
| CN116882699A (en) * | 2023-07-27 | 2023-10-13 | 陕西科诗特软件有限公司 | Urban management processing method and service system based on Internet of things IOT big data |
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2010
- 2010-03-04 CN CN201010117189A patent/CN101807270A/en active Pending
Cited By (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105023085A (en) * | 2015-01-07 | 2015-11-04 | 泰华智慧产业集团股份有限公司 | City state mobile supervision system and method |
| CN105005915A (en) * | 2015-06-30 | 2015-10-28 | 江苏鸿信系统集成有限公司 | Information analysis method for mobile device |
| CN105023226A (en) * | 2015-06-30 | 2015-11-04 | 江苏鸿信系统集成有限公司 | Statistical method aiming at intelligent mobile phone |
| CN106126735A (en) * | 2016-07-04 | 2016-11-16 | 海口市龙华区人民政府 | A kind of city management system |
| CN106127421A (en) * | 2016-07-25 | 2016-11-16 | 广西智度信息科技有限公司 | A kind of city management case reports method of disposal and integral system |
| CN107909376A (en) * | 2017-12-05 | 2018-04-13 | 国网山东省电力公司济南供电公司 | A kind of power system customer satisfaction reponse system |
| CN109102249A (en) * | 2018-08-08 | 2018-12-28 | 成都潘朵拉科技有限公司 | A kind of environmental protection supervise and examine work management platform |
| CN110245113A (en) * | 2019-05-07 | 2019-09-17 | 平安科技（深圳）有限公司 | File urges the method for superintending and directing and server |
| CN110245113B (en) * | 2019-05-07 | 2023-08-22 | 平安科技（深圳）有限公司 | File supervision method and server |
| CN116611675A (en) * | 2023-07-20 | 2023-08-18 | 广东省信息工程有限公司 | Supervision and supervision management method and system for multisource multi-center nodes |
| CN116611675B (en) * | 2023-07-20 | 2024-01-12 | 广东省信息工程有限公司 | Supervision and supervision management method and system for multisource multi-center nodes |
| CN116882699A (en) * | 2023-07-27 | 2023-10-13 | 陕西科诗特软件有限公司 | Urban management processing method and service system based on Internet of things IOT big data |
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Open date: 20100818 |