CN101800773A - Vehicle information service system and method - Google Patents
Vehicle information service system and method Download PDFInfo
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- CN101800773A CN101800773A CN 201010109968 CN201010109968A CN101800773A CN 101800773 A CN101800773 A CN 101800773A CN 201010109968 CN201010109968 CN 201010109968 CN 201010109968 A CN201010109968 A CN 201010109968A CN 101800773 A CN101800773 A CN 101800773A
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Abstract
The invention discloses a vehicle information service system and a vehicle information service method. The vehicle information service system provides security service, information service and extension service, wherein the security services further comprise a vehicle stealing alarm service, an accident alarm service and a vehicle rescue service; the information services further comprise a one-touch service, a third party-service interface service, a traffic information service and a traffic service; and the extension services further comprise a member management service and a position monitoring service. The technical scheme of the vehicle information service system and the vehicle information service system has the combined advantages of Internet, GSM, GPRS, SMS and a fixed-line network and the combined functions of security and burglar prevention, calling and navigation, position monitoring, rescue calling, living information recommendation and the like, so a vehicle owner is supplied with a vehicular information service platform. Thus, the service cost is reduced, the accuracy of the services is improved and the faith of a user in the product is increased.
Description
Technical field
The present invention relates to automobile technical field, relate in particular to a kind of vehicle-mounted information service system and method.
Background technology
The Chinese automobile user has surpassed ten million at present, and automobile industry development in future direction has two: new-energy automobile and on-vehicle information service (Telematics).
On-vehicle information service at present is at the U.S. and Japanese comparative maturity, the G-book intelligence pair that Japan has Toyota Motor to release is driven service, and G-book serves and entered China in 2009, because its cost is high, operating habit also is not suitable for Chinese user, also is in the market introduction stage at present.The OnStar that the AM General automobile is released serves and enters China in December, 2009, mainly pays attention to the security protection service.
The G-book of Toyota comprises in the function that China releases: urgency message, roadside assistance, stolen notice, remote maintenance, operator's service, G route search, information provides and telereference.But the information point on this system backstage is limited, can not support the depth information retrieval; The complicated operating process at interface is not suitable for the use habit of Chinese user; User's use cost height.
OnStar comprises in the content that China releases: airbag-releasing is reported to the police, stolen vehicle location, remote de-locking service, road information support, road assistance and emergency aid, remote vehicle diagnostics is reported to the police in senior full-automatic collision, hands-free calling, stolen vehicle deceleration pursues to the road guide service.But it mainly stresses security service, and navigation Service is not deep enough; There are not relevant service content such as life information; The information point on backstage is limited, can not support the depth information retrieval; Interface operation is not suitable for the use habit of Chinese user; User's use cost height.
Summary of the invention
The objective of the invention is to propose a kind of vehicle-mounted information service system and method, can reduce service cost, promote the accuracy of service.
For reaching this purpose, the present invention by the following technical solutions:
A kind of vehicle-mounted information service system, comprise security service unit, information service unit and extension service unit, described security service unit further comprises stolen car alarming module, accident alarming module and vehicle rescue module, described information service unit further comprises PTT module, third party's service interface module, transport information module and transport services module, described extension service unit further comprises member management module and monitoring position module, wherein
Stolen car alarming module is used for vehicle and runs into illegally when mobile, sends warning message and positional information;
When the accident alarming module is used for vehicle and has an accident, send warning message;
When vehicle rescue module is used for vehicle and has an accident, send rescue information;
The PTT module is used for obtaining the navigation destination information point by the call center;
Third party's service interface module is used for obtaining service for life information such as hotel reservation that the third party provides, weather forecast by the conventional data agreement;
The transport information module is used to obtain transport information such as traffic announcements, traffic notifications;
The transport services module is used to obtain real-time road condition information;
The member management module is used for interactive information between member and the member management organization;
The monitoring position module is used for sending to the third party positional information of vehicle.
A kind of on-vehicle information method of servicing, provide security service, information service and extension service by vehicle-mounted information service system, described security service further comprises stolen car alarming service, accident alarming service and vehicle rescue service, described information service further comprises PTT service, the service of third party's service interface, traffic-information service and transport services, and described extension service further comprises member management service and monitoring position service.
Described stolen car alarming service further may further comprise the steps:
Vehicle runs into illegal when mobile, sends warning message by GPRS or SMS to the monitoring alarm platform;
The contact staff reports to the police to relevant departments after receiving information, notifies the car owner with phone and note form simultaneously;
Under the situation that obtains car owner's mandate, trigger the watch-dog on the vehicle, the real-time tracking vehicle location assists relevant departments to follow the trail of vehicle location.
Described accident alarming service and vehicle rescue service further may further comprise the steps:
When vehicle meets with an accidet, send warning message to the monitoring alarm platform by the emergency call button of terminal;
The contact staff receives the report for police service after the information, notifies nearest vehicle rescue facility to rescue;
After vehicle rescue facility receives aid request, send breakdown lorry;
The monitoring alarm platform sends the position of breakdown lorry apart from accident vehicle to the user in real time.
Described PTT service further may further comprise the steps:
Introduce external website address source and Yellow Page storehouse, adopt the method for address geocoding, regularly upgrade magnanimity address information point automatically, lastest imformation point resource is put into map data base;
Provide the navigation destination information point by the call center for the user.
Described transport services further may further comprise the steps:
The transport services module is obtained road condition data after the processing from the third party, and integrates and be presented on the Web server;
The user obtains the real-time road data by GPRS and is presented on the navigation terminal, also can obtain real-time road by the telephone counseling call center.
Described member management service further may further comprise the steps:
Mileage information is regularly uploaded to the member management module in navigation terminal registration back;
The member management module is imported user profile after selling vehicle, and uploads mileage information in conjunction with different automobile types and user, issues the vehicle maintenance emm message to the user.
Described monitoring position service further may further comprise the steps:
The user sends application monitor service information by the terminal of oneself to the monitoring position module;
The monitoring position module provides single position information and continuous position information to the user.
Adopted technical scheme of the present invention, merged the advantage of Internet, GSM, GPRS, SMS and fixed telephone network, on automobile integrated security antitheft, call out functions such as navigation, monitoring position, calling rescue and life information recommendation, for the car owner provides an on-vehicle information service platform, thereby reduced cost of serving, promote the accuracy of service, increased the viscosity that the user uses product.
Description of drawings
Fig. 1 is the structural representation of vehicle-mounted information service system in the specific embodiment of the invention.
Embodiment
Further specify technical scheme of the present invention below in conjunction with accompanying drawing and by embodiment.
Vehicle-mounted information service system is divided into client layer, nucleus module layer, server layer, communication layers and terminating layer on logical architecture.
Client layer mainly comprises backstage contact staff, system manager, terminal use (personal user and enterprise customer) and channel user (mainly being 4s shop administrative staff).
The nucleus module layer comprises security service, information service and three parts of extension service.
Server layer comprises CRM server, monitoring server, short message server, Web server (with Apache and Tomcat framework), the communication server, subscriber information server and location server.
Communication layers comprises GSM, GPRS (wap), GPRS (net) and SMS.
Terminating layer mainly is the MID of automatic navigator, communication navigation instrument, navigation mobile phone and the band navigation feature of band communication function of surfing the Net.
Fig. 1 is the structural representation of vehicle-mounted information service system in the specific embodiment of the invention.As shown in Figure 1, vehicle-mounted information service system 1 comprises security service unit 11, information service unit 12 and extension service unit 13, the security service unit further comprises stolen car alarming module 111, accident alarming module 112 and vehicle rescue module 113, the information service unit further comprises PTT module 121, third party's service interface module 122, transport information module 123 and transport services module 124, and the extension service unit further comprises member management module 131 and monitoring position module 132.
Describe the implementation that each module provides service below in detail:
The service that stolen car alarming module provides is that vehicle runs into illegal situation of movement, can send warning message to the monitoring alarm platform by GPRS or SMS, the contact staff can report to the police to relevant departments after receiving information by alarm platform, simultaneously notify the car owner with phone and note form, under the situation that obtains car owner's mandate, trigger the watch-dog that carries on the car, the real-time tracking vehicle location, vehicle location is followed the trail of by the mechanism that assists to receive a crime report.
The service that accident alarming module and vehicle rescue module provide is that the car owner runs into car accident, can report to the police to the monitoring alarm platform by the emergency call button of terminal at once, the contact staff receives the report for police service after the information, the detail record accident conditions, and, notify user's relatives or get in touch nearest vehicle rescue facility and rescue according to accident conditions.After vehicle rescue facility receives aid request, send breakdown lorry, the monitoring alarm platform can send the position of breakdown lorry apart from accident vehicle to the user in real time.
The service that the PTT module provides is to provide the navigation destination information point by the call center contact staff for the user, and its key is the accuracy and the promptness of destination information.In the scheme, introduce external website address source and Yellow Page storehouse, adopt the method for address geocoding, regularly upgrade magnanimity address information point automatically, lastest imformation point resource is put into map data base, offer the terminal use, it is too high and can not satisfy the bottleneck problem of ageing requirement to have solved the drawback that do not have the integration networks resource in the traditional scheme and field data acquisition information point cost.
The service that the transport services module provides mainly is to pay attention to real-time road, the transport services module is obtained road condition data after the processing from the third party, and integration is presented on the Web server, the terminal use can obtain the real-time road data by GPRS and be presented on the navigation terminal, also can seek advice from real-time road by telephone counseling call center contact staff.
The member management module has realized that 4S shop staff in time sends the maintenance notice to the client and waits information on services.Mileage information is regularly uploaded to the member management module in navigation terminal registration back, 4S shop staff imports user profile in the member management module behind selling automobiles, and on the member management module, upload mileage information in conjunction with different automobile types and user, issue the vehicle maintenance emm message to the user, and the member management module can achieve a butt joint by the existing management software in 4S shop.
The service that the monitoring position module provides is that personal user and enterprise customer can be by oneself terminal to monitoring server application monitor service, the monitoring position module provides single position inquiry and two kinds of patterns of continuous position inquiry, for the enterprise customer, the monitoring vehicle subscriber management function is provided, for the large business user or the user of individual demand is arranged, the monitoring position module provides api interface.
This embodiment is integrated field operation production, navigation map, navigation software, navigation terminal, service background, integrated industrial chain of call service.The statistic analysis result of service background instructs field operation to produce targetedly, has reduced blindly image data cost of traditional approach; Field operation is produced and is directly used in the production navigation map, accelerates the frequency that navigation map upgrades; Navigation map and navigation software binding are integrated, have reduced pirate risk; Navigation software and navigation terminal are produced together, reduce system integration cost and cost of transportation; The direct interactive cooperation in navigation terminal and call center helps to understand the most efficiently the market reaction of terminal, promotes the brand recognition of terminal; All data that the call center obtains directly are stored in service background, help quantitative analysis to promote the quality of call service.Integral body says that having the whole piece industrial chain can link mutually, saves cost, improves service quality, increases brand recognition, for the user provides inexpensive service.
In call service, this embodiment adopts exclusive address geocoding software, utilizes the extensive lastest imformation point of station address source and government's Yellow Page, for the user provides information service more accurately and timely.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with the people of this technology in the disclosed technical scope of the present invention; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.
Claims (8)
1. vehicle-mounted information service system, it is characterized in that, comprise security service unit, information service unit and extension service unit, described security service unit further comprises stolen car alarming module, accident alarming module and vehicle rescue module, described information service unit further comprises PTT module, third party's service interface module, transport information module and transport services module, described extension service unit further comprises member management module and monitoring position module, wherein
Stolen car alarming module is used for vehicle and runs into illegally when mobile, sends warning message and positional information;
When the accident alarming module is used for vehicle and has an accident, send warning message;
When vehicle rescue module is used for vehicle and has an accident, send rescue information;
The PTT module is used for obtaining the navigation destination information point by the call center;
Third party's service interface module is used for obtaining service for life information such as hotel reservation that the third party provides, weather forecast by the conventional data agreement;
The transport information module is used to obtain transport information such as traffic announcements, traffic notifications;
The transport services module is used to obtain real-time road condition information;
The member management module is used for interactive information between member and the member management organization;
The monitoring position module is used for sending to the third party positional information of vehicle.
2. on-vehicle information method of servicing, it is characterized in that, provide security service, information service and extension service by vehicle-mounted information service system, described security service further comprises stolen car alarming service, accident alarming service and vehicle rescue service, described information service further comprises PTT service, the service of third party's service interface, traffic-information service and transport services, and described extension service further comprises member management service and monitoring position service.
3. a kind of on-vehicle information method of servicing according to claim 2 is characterized in that, described stolen car alarming service further may further comprise the steps:
Vehicle runs into illegal when mobile, sends warning message by GPRS or SMS to the monitoring alarm platform;
The contact staff reports to the police to relevant departments after receiving information, notifies the car owner with phone and note form simultaneously;
Under the situation that obtains car owner's mandate, trigger the watch-dog on the vehicle, the real-time tracking vehicle location assists relevant departments to follow the trail of vehicle location.
4. a kind of on-vehicle information method of servicing according to claim 2 is characterized in that, described accident alarming service and vehicle rescue service further may further comprise the steps:
When vehicle meets with an accidet, send warning message to the monitoring alarm platform by the emergency call button of terminal;
The contact staff receives the report for police service after the information, notifies nearest vehicle rescue facility to rescue;
After vehicle rescue facility receives aid request, send breakdown lorry;
The monitoring alarm platform sends the position of breakdown lorry apart from accident vehicle to the user in real time.
5. a kind of on-vehicle information method of servicing according to claim 2 is characterized in that described PTT service further may further comprise the steps:
Introduce external website address source and Yellow Page storehouse, adopt the method for address geocoding, regularly upgrade magnanimity address information point automatically, lastest imformation point resource is put into map data base;
Provide the navigation destination information point by the call center for the user.
6. a kind of on-vehicle information method of servicing according to claim 2 is characterized in that described transport services further may further comprise the steps:
The transport services module is obtained road condition data after the processing from the third party, and integrates and be presented on the Web server;
The user obtains the real-time road data by GPRS and is presented on the navigation terminal, also can obtain real-time road by the telephone counseling call center.
7. a kind of on-vehicle information method of servicing according to claim 2 is characterized in that, described member management service further may further comprise the steps:
Mileage information is regularly uploaded to the member management module in navigation terminal registration back;
The member management module is imported user profile after selling vehicle, and uploads mileage information in conjunction with different automobile types and user, issues the vehicle maintenance emm message to the user.
8. a kind of on-vehicle information method of servicing according to claim 2 is characterized in that, described monitoring position service further may further comprise the steps:
The user sends application monitor service information by the terminal of oneself to the monitoring position module;
The monitoring position module provides single position information and continuous position information to the user.
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| Application Number | Priority Date | Filing Date | Title |
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| CN 201010109968 CN101800773A (en) | 2010-02-20 | 2010-02-20 | Vehicle information service system and method |
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| CN 201010109968 CN101800773A (en) | 2010-02-20 | 2010-02-20 | Vehicle information service system and method |
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Cited By (14)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102003966A (en) * | 2010-11-16 | 2011-04-06 | 佛山市三水科多盈电子科技有限公司 | Vehicle-mounted push-to-talk voice navigation communication system |
| CN102572687A (en) * | 2011-12-28 | 2012-07-11 | 上海博泰悦臻电子设备制造有限公司 | One-key rescue service system and method |
| CN102624868A (en) * | 2011-01-26 | 2012-08-01 | 固特异轮胎和橡胶公司 | Management of roadside service requests |
| CN102629931A (en) * | 2011-08-02 | 2012-08-08 | 上海安吉星信息服务有限公司 | Method and system for utilizing mobile terminal to obtain vehicle condition information by remote control |
| CN102685153A (en) * | 2011-03-07 | 2012-09-19 | 腾讯科技（深圳）有限公司 | Method for opening third-party service by resource platform and resource platform |
| CN103392351A (en) * | 2011-03-02 | 2013-11-13 | 大陆汽车系统公司 | System for providing profile information |
| CN103546578A (en) * | 2013-11-04 | 2014-01-29 | 深圳市众鸿科技股份有限公司 | Vehicle-mounted terminal, hotel management cloud platform and hotel query and booking system and method |
| CN105338057A (en) * | 2015-09-24 | 2016-02-17 | 上海车音网络科技有限公司 | Intelligent service recommending apparatus, system, and method |
| CN105357170A (en) * | 2014-08-21 | 2016-02-24 | 中兴通讯股份有限公司 | Security service audit processing method and device |
| CN106912014A (en) * | 2015-10-07 | 2017-06-30 | 现代自动车株式会社 | For the information sharing system of vehicle |
| CN107730935A (en) * | 2016-10-25 | 2018-02-23 | 北京奥斯达兴业科技有限公司 | Intelligent vehicle fault warning mark application process, Warning board, terminal and system |
| CN108647893A (en) * | 2018-05-15 | 2018-10-12 | 苏州华兴源创电子科技有限公司 | A kind of association rescue mode, system and the storage medium of vehicular rescue |
| CN109508129A (en) * | 2018-11-29 | 2019-03-22 | 北京车联天下信息技术有限公司 | A kind of information on services acquisition methods and device |
| CN110062040A (en) * | 2019-04-12 | 2019-07-26 | 北京三快在线科技有限公司 | A kind of rescue information push method and device |
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Cited By (17)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102003966A (en) * | 2010-11-16 | 2011-04-06 | 佛山市三水科多盈电子科技有限公司 | Vehicle-mounted push-to-talk voice navigation communication system |
| CN102624868A (en) * | 2011-01-26 | 2012-08-01 | 固特异轮胎和橡胶公司 | Management of roadside service requests |
| CN102624868B (en) * | 2011-01-26 | 2015-05-20 | 固特异轮胎和橡胶公司 | Management of roadside service requests |
| CN103392351A (en) * | 2011-03-02 | 2013-11-13 | 大陆汽车系统公司 | System for providing profile information |
| CN102685153A (en) * | 2011-03-07 | 2012-09-19 | 腾讯科技（深圳）有限公司 | Method for opening third-party service by resource platform and resource platform |
| CN102629931A (en) * | 2011-08-02 | 2012-08-08 | 上海安吉星信息服务有限公司 | Method and system for utilizing mobile terminal to obtain vehicle condition information by remote control |
| CN102572687A (en) * | 2011-12-28 | 2012-07-11 | 上海博泰悦臻电子设备制造有限公司 | One-key rescue service system and method |
| CN103546578A (en) * | 2013-11-04 | 2014-01-29 | 深圳市众鸿科技股份有限公司 | Vehicle-mounted terminal, hotel management cloud platform and hotel query and booking system and method |
| CN105357170A (en) * | 2014-08-21 | 2016-02-24 | 中兴通讯股份有限公司 | Security service audit processing method and device |
| CN105338057A (en) * | 2015-09-24 | 2016-02-17 | 上海车音网络科技有限公司 | Intelligent service recommending apparatus, system, and method |
| CN106912014A (en) * | 2015-10-07 | 2017-06-30 | 现代自动车株式会社 | For the information sharing system of vehicle |
| CN106912014B (en) * | 2015-10-07 | 2021-02-02 | 现代自动车株式会社 | Information sharing system for vehicle |
| CN107730935A (en) * | 2016-10-25 | 2018-02-23 | 北京奥斯达兴业科技有限公司 | Intelligent vehicle fault warning mark application process, Warning board, terminal and system |
| CN108647893A (en) * | 2018-05-15 | 2018-10-12 | 苏州华兴源创电子科技有限公司 | A kind of association rescue mode, system and the storage medium of vehicular rescue |
| CN109508129A (en) * | 2018-11-29 | 2019-03-22 | 北京车联天下信息技术有限公司 | A kind of information on services acquisition methods and device |
| CN110062040A (en) * | 2019-04-12 | 2019-07-26 | 北京三快在线科技有限公司 | A kind of rescue information push method and device |
| CN110062040B (en) * | 2019-04-12 | 2022-06-07 | 北京三快在线科技有限公司 | Rescue message pushing method and device |
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Application publication date: 20100811 |