CN101754148B - Method and system for user service interworking and USI system - Google Patents

Method and system for user service interworking and USI system Download PDF

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Publication number
CN101754148B
CN101754148B CN200810218384A CN200810218384A CN101754148B CN 101754148 B CN101754148 B CN 101754148B CN 200810218384 A CN200810218384 A CN 200810218384A CN 200810218384 A CN200810218384 A CN 200810218384A CN 101754148 B CN101754148 B CN 101754148B
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usi
terminal
call
ims
request
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CN101754148A (en
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梁文亮
彭程晖
李波杰
张伟
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Huawei Technologies Co Ltd
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Huawei Technologies Co Ltd
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Abstract

The invention discloses a method a system for user service interworking. The system is used in the communication field. The USI system receives request information from a call initiation terminal and sends a call request to a call functional entity to enable the call functional entity to call an IMS terminal from an IMS system. The USI system receives call response from the call functional entity and sends response information to the call initiation terminal. The invention effectively solves the problem that terminal with no IMS call capacity cannot call the IMS terminal.

Description

A kind of customer service interoperability methods, system and USI system
Technical field
The present invention relates to the communication technology, be specifically related to a kind of method, system and USI system of customer service intercommunication.
Background technology
WIMAX (Worldwide Interoperability for Microwave Access inserts the microwave interoperability in the whole world) is a kind of wireless metropolitan area network technology.The WIMAX network mainly is made up of three parts, i.e. MS/SS (Mobile Station portable terminal Subscriber Station user terminal), ASN (Access Service Network accessing business network) and CSN (Connectivity Service Network is connected service network).Wherein CSN comprises PCC System (Policy and Charging Control strategy and charging control system), AAA Server logic entities such as (Authentication, Authorization and Accounting Server Certificate Authority and accounting servers).
IMS (IP Multimedia Subsystem IP Multimedia System) supports conversation class and non-conversation class multimedia service, is the general professional usage platform of following multimedia application.The core characteristics of IMS technology are that carrying separates, adopts SIP (Session Initiation Protocol session initiation protocol) and irrelevant with access technology with control.
For breaking the WIMAX network only as the status of wireless wideband access network; And can directly face application provider/internet, applications provider; Thereby as a kind of solution of wireless broadband network end to end; The service that approaches wireless broadband internet is provided, has produced WIMAX network USI (Universal Service Interface general service interface).Application server can provide the personalized service to the personal user through calling the USI interface, comprising: account management, location-based service, QoS (Quality of Service quality of service), safety management etc.
The inventor finds: not about the method for the business intercommunication at the terminal call IMS terminal of no IMS call capabilities, one of needs can realize not having the scheme at the said IMS of the terminal call terminal of IMS call capabilities in the prior art.
Summary of the invention
The embodiment of the invention provides a kind of method and system of customer service intercommunication, has solved the problem at the terminal call IMS terminal of no IMS call capabilities.
The embodiment of the invention provides a kind of method of customer service intercommunication, and the USI system receives to come from calls out the solicited message of initiating the terminal, and described request information is used for said calling and initiates terminal call IMS terminal; Said USI system sends call request to the call function entity, so that said call function entity is to the said IMS of IMS system calling terminal; Said USI system receives the call that comes from said call function entity, initiates the terminal to said calling and sends response message; Said USI system receives to come from calls out the solicited message of initiating the terminal, comprising: said USI system receives the USI request that comes from ASP, and said USI request is initiated the application request at terminal and generated according to the said calling that comes from that receives for said ASP.
The embodiment of the invention provides a kind of USI system; Said USI system comprises receiver module, control module and sending module; Said receiver module is used to receive the USI request that ASP sends; Said USI request is used for said calling and initiates terminal call IMS terminal for said ASP generates according to the application request of calling out the initiation terminal that comes from that receives; Said receiver module is used for said USI request is sent to said control module; The USI request that said control module is used for receiving said is converted into the call request of the signaling format that the call function entity can accept, and said call request is sent to said sending module; Said sending module is used for described call request is sent to said call function entity.
The embodiment of the invention provides a kind of customer service intercommunicating system; Comprise terminal and the IMS system of initiating of calling out; Also comprise USI system, call function entity and ASP; Said USI system is used to receive and comes from the solicited message that the terminal is initiated in said calling, sends call request to said call function entity, so that said call function entity is to said IMS system calling IMS terminal; Said USI system also is used to receive the call that comes from said call function entity, initiates the terminal to said calling and sends response message; Said USI system specifically is used to receive the USI request that ASP sends, and said USI request is initiated the application request at terminal and generated according to the said calling that comes from that receives for said ASP; Said ASP is used to receive the application request of initiating the terminal from said calling, generates the USI request according to said application request, and said USI request is sent to said USI system; Said USI system generates said call request according to said USI request, sends said call request to said call function entity.
The embodiment of the invention provides a kind of method of customer service intercommunication; The USI system receives the USI request that comes from the call function entity; Said USI request generates through the application request of calling out the initiation terminal that comes from that ASP receives according to said call function entity; Said USI system is to IMS system calling IMS terminal, and said USI system sends the USI response to said call function entity, so that said call function entity is initiated transmission application responds in terminal through said ASP to said calling.
The embodiment of the invention provides a kind of USI system; Said USI system comprises receiver module; Control module and sending module; Said receiver module is used to receive the USI request from the call function entity, and said USI request generates from calling out the application request of initiating the terminal through what ASP received according to said call function entity; Said receiver module is used for said USI request is sent to said control module; Said control module is used for according to said USI request and IMS system interaction, and the call IMS terminal generates the USI response according to the result at said call IMS terminal, and said USI response is sent to said sending module; Said sending module is used for sending said USI response to said call function entity.
The embodiment of the invention provides a kind of customer service intercommunicating system; Comprise the IMS system; Also comprise call function entity and USI system; Said USI system is used to receive the USI request from said call function entity, and said USI request generates from calling out the application request of initiating the terminal through what ASP received according to said call function entity; Said USI system is used for to said IMS system calling IMS terminal; Said USI system also is used for generating the USI response according to the result at call IMS terminal, and said USI response is sent to said call function entity.
The said IMS of the terminal call terminal that the embodiment of the invention has realized said no IMS call capabilities according to the functional characteristic of equipment or equipment has solved the problem at the said IMS of the terminal call terminal of said no IMS call capabilities.
Description of drawings
The flow chart at a kind of IMS of nothing call capabilities terminal call IMS terminal that Fig. 1 provides for the embodiment of the invention;
The another kind that Fig. 2 provides for the embodiment of the invention does not have the flow chart at IMS call capabilities terminal call IMS terminal;
The system construction drawing at a kind of IMS of nothing call capabilities terminal call IMS terminal that Fig. 3 provides for the embodiment of the invention;
The another kind that Fig. 4 provides for the embodiment of the invention does not have the system construction drawing at IMS call capabilities terminal call IMS terminal;
A kind of USI system that Fig. 5 provides for the embodiment of the invention;
The another kind of USI system that Fig. 6 provides for the embodiment of the invention.
Embodiment
The embodiment of the invention provides a kind of and has realized not having IMS the method and system of (the IP Multimedia Subsystem IP Multimedia System) terminal of call capabilities and the business intercommunication at IMS terminal, can solve no IMS call capabilities the terminal can't with the problem of IMS terminal traffic intercommunication.
Below in conjunction with accompanying drawing and specific embodiment the present invention is elaborated.
It is understandable that the embodiment of the invention not only goes for but is not limited to WIMAX (Worldwide Interoperability for Microwave Access inserts the microwave interoperability in the whole world) network.Be that example is not introduced the present invention is constituted restriction with the WIMAX network below.
Below in conjunction with Fig. 1 set forth ASP (Application Service Provider application service provider) and call function entity do not have interface link to each other, can not the situation of direct communication under, the terminal of no IMS call capabilities is to the IMS terminal professional flow process that makes a call.Said call function entity has interface to link to each other with the IMS system, can direct communication.
Step 101; The described MS of Fig. 1 terminal is the terminal of no IMS call capabilities; Said MS initiates application request to ASP in the terminal; Call out IMS terminal, opposite end, carried the identify label at said MS terminal and the identify label at IMS terminal, said opposite end in the said application request, said application request also comprises the type of service of said calling.
Optional, professional if USI has been opened at said MS terminal, the identify label at said MS terminal can be the USI ID (Identity identify label) at said MS terminal.Preferably; If before said application request is sent; The application ID at said MS terminal and the mapping relations of said USI ID have been preserved among the said ASP; Can not carry described USI ID in the then said application request, and carry the application ID at said MS terminal, described application ID can be a user name.Optional; The foundation of said mapping relations can be before said call business is initiated; There were information interaction in said ASP and USI system; Said ASP is that said MS terminal generates USI ID, and the foundation of setting up mapping relations or the said mapping relations of said USI ID and said application ID can also to trigger said ASP by described call request information be said MS terminal generation USI ID, and set up the mapping relations of said USI ID and said application ID.
Optional, the identify label at IMS terminal, said opposite end can be the IMSID at IMS terminal, said opposite end.Preferably; If before said application request is sent; Preserved the application ID at IMS terminal, said opposite end and the mapping relations of IMS ID among the described ASP, can carry of the identify label of the application ID at IMS terminal, said opposite end in the then said application request as IMS terminal, said opposite end.
Step 102, said ASP receives the described application request of step 101, to the said USI transmission USI of system request, carries the identify label at said MS terminal and the identify label at IMS terminal, said opposite end in the said USI request.
The identify label at said MS terminal can be the USI ID described in the step 101, and the identify label at IMS terminal, said opposite end can be the described IMS ID of step 101.
Preferably, said ASP can initiate to trigger PCC (the Policy and Charging Control strategy and the control of chargeing) system and set up the QoS passage, and said QoS passage is used for the data interaction after said MS terminal and the success of said opposite end IMS terminal call.Particularly; Said USI system links to each other through interface with said PCC system; Said ASP sends to said USI system through interface with said USI request; The type of service of the said calling of said USI request portability or service parameter or QoS passage require information, and said USI system triggers said PCC system according to said type of service or service parameter or QoS passage requirement information and sets up said QoS passage.
Step 103, the said USI receiving step 102 described USI of system ask, and send call request to described call function entity, carry the identify label at said MS terminal and the identify label at IMS terminal, said opposite end in the said call request.
Further, if the identify label at said MS terminal can not be by said IMS system identification, then said USI system is mapped as the identify label that said IMS system can discern with the identify label at said MS terminal, and stores said mapping relations.The identify label at IMS terminal, said opposite end can be IMSID.If the identify label at said MS terminal is USI ID, then said USI system is mapped as said USI ID and is stored in the USI system and identify label that said IMS system can discern.
Preferably, said USI system can initiate to trigger said PCC system and set up the QoS passage, and said QoS passage is used for the data interaction after the success of IMS terminal, the said opposite end of said MS terminal call.Concrete, if comprise the type of service or the type of service parameter of call business in the USI request that said USI system is received, said USI system can trigger said PCC system according to the type of service of said call business or type of service parameter and set up said QoS passage.
Step 104, said call function entity receives the described call request of step 103, and initiation and IMS system carry out information interaction at least once, call out IMS terminal, said opposite end.
Said information interaction can be used SIP (Session Initiation Protocol session initiation protocol) signaling; Optional; If the said call request that said call function entity receives is used is not SIP signaling but interface signaling; Then said call function entity converts the call request of said use interface signaling to use the SIP signaling call request, sends to the IMS system, initiates said information interaction.Said information interaction comprises the call initiator identify label, and the identify label and the type of service at IMS terminal, opposite end are preferred, also comprise service parameter.
Step 105, said call function entity basis and said IMS system are carried out mutual result and are sent call to said USI system.
The described call request of the corresponding step 103 of said call, if said call function entity is called out the success of IMS terminal, said opposite end, then said call comprises access success information; If said call function entity is called out said opposite end IMS terminal procedures and mistake occurred, then said call comprises call error information.Preferably; Definable mistake mapping mechanism in said call function entity; Said wrong mapping mechanism comprises if said calling opposite end IMS terminal procedures makes a mistake; Then said call function entity sends corresponding response message according to the type of error of said call error to said USI system, can also comprise that the said USI of requirement system retransmits said call request to said call function entity.
Preferably, said USI system can also trigger said PCC system according to the call of said call function entity and set up the QoS passage, and said QoS passage is used for the data interaction after the success of IMS terminal, the said opposite end of said MS terminal call; Said call is type of service or the service parameter or the QoS passage requirement information of the said call business of portability also; Said USI system receives said call, triggers said PCC system according to said type of service or service parameter or QoS passage requirement information and sets up said QoS passage.
Step 106, said USI system receives the call that said call function entity sends, and said call is converted into the USI response of the signaling format that said ASP can accept, and sends said USI response to said ASP.
Said USI responds the described USI request of corresponding step 102.If said call information is for comprising said access success information, then said USI response comprises said access success information; If said call information comprises call error information, then said USI response comprises call error information.Preferably; Definable mistake mapping mechanism in said USI system; Said wrong mapping mechanism comprises if the said call that said USI system receives comprises call error information; Then said USI system sends corresponding response message according to the type of error of said call error information to said ASP, can also comprise that the said ASP of requirement retransmits said USI request to said USI system.
Step 107, said ASP receives the USI response message that said USI system sends, and sends application responds to said MS terminal.If the USI response message that receives is successfully, the said call that sends to the MS terminal comprises access success information, the access success that initiate to IMS terminal, opposite end at then said MS terminal; If the USI response message that receives comprises call error information, said call comprises call error information, the call failure that initiate to IMS terminal, opposite end at then said MS terminal.
Preferably, definable mistake mapping mechanism in said ASP, said wrong mapping mechanism comprise that if said call comprises said call error information, then said ASP sends corresponding response message according to said call error type to said MS terminal.
Setting forth ASP below in conjunction with Fig. 2 has interface to link to each other with the call function entity; Can direct communication; And said ASP and said call function entity can not with the situation of IMS system direct communication under, the terminal of no IMS call capabilities through the USI system to the IMS terminal professional flow process that makes a call.In the present embodiment; Physically, said ASP can be positioned at identical entity with said call function entity, also can be positioned at different entities; Said ASP has interface to link to each other with said call function entity; Can direct communication, said ASP is used for communicating with said MS terminal, and said call function entity is used for communicating with said USI system.In embodiments of the present invention said ASP and said call function entity are communicated as a functional entity and other entities, communicate through said interface between said ASP and the said call function entity.
Step 201; The described MS of Fig. 2 is the terminal of no IMS call capabilities; Application request is initiated to ASP/ call function entity in said MS terminal; Require to call out IMS terminal, opposite end, carried the identify label at said MS terminal and the identify label at IMS terminal, said opposite end in the said application request, described request information also comprises the type of service of calling.
Optional, professional if USI has been opened at said MS terminal, the identify label at said MS terminal can be the USI ID at said MS terminal.Preferably; If before said application request is sent; The application ID at said MS terminal and the mapping relations of said USI ID have been preserved in the said ASP/ call function entity; Can not carry described USI ID in the then said application request, and carry the application ID at said MS terminal, described application ID can be a user name.Optional; The foundation of said mapping relations can be before said call business is initiated; There were information interaction in described ASP/ call function entity and USI system; Described ASP/ call function entity is that said MS terminal generates USI ID; And the foundation of setting up mapping relations or the said mapping relations of said USI ID and said application ID can also to trigger said ASP/ call function entity by described call request information be that said MS terminal generates USI ID, and set up the mapping relations of said USI ID and said application ID.
Optional, the identify label at IMS terminal, said opposite end can be the IMSID at IMS terminal, said opposite end.Preferably; If before said application request is sent; The application ID at IMS terminal, said opposite end and the mapping relations of IMS ID have been preserved in the described ASP/ call function entity; Can not carry the IMS ID at IMS terminal, said opposite end in the then said application request, and carry the application ID at IMS terminal, said opposite end.
Step 202; Said ASP/ call function entity is asked to the said USI transmission USI of system through said interface according to the interface signaling agreement after receiving the described application request of step 201; Carry the identify label at said MS terminal and the identify label at IMS terminal, said opposite end in the said USI request, also comprise the type of service of said calling in the described request.
Preferably, the identify label at said MS terminal can be the USI ID described in the step 201, and the identify label at IMS terminal, said opposite end can be the described IMS ID of step 201.
Preferably, said ASP/ call function entity can initiate to trigger the PCC system and set up the QoS passage, and the said QoS of foundation passage is used for the data interaction after said MS terminal and the success of said opposite end IMS terminal call.Particularly; Said USI system links to each other through interface with said PCC system; Said ASP/ call function entity sends to said USI system through interface with said USI request; Type of service or service parameter or QoS passage that said call business is carried in said USI request require information, and said USI system triggers said PCC system according to said type of service or service parameter or QoS passage requirement information and sets up said QoS passage.
Step 203; After said USI system receives the USI request that the described ASP/ call function of step 202 entity sends; Said USI system will use the solicited message of interface signaling agreement to convert the solicited message of using IMS system communication signaling protocol to; Comprise that identify label with said MS terminal is mapped to the identify label that said IMS system can discern, described request information is sent to said IMS system, said USI system and IMS system carry out information interaction at least once; Call out IMS terminal, said opposite end, said information interaction can be used the SIP signaling.
Said information interaction comprises the call initiator identify label, the identify label and the type of service at IMS terminal, opposite end.
Preferably, said USI system can also initiate to trigger said PCC system and set up the QoS passage, and said QoS passage is used for the data interaction after said MS terminal and the success of said opposite end IMS terminal call.Particularly; Said USI system links to each other through interface with said PCC system; If comprise the type of service or the type of service parameter of call business in the USI that said USI system the receives request, said USI system can trigger said PCC system according to the type of service of said call business or type of service parameter and set up said QoS passage; Or said USI system basis and the IMS result that carries out information interaction triggers said PCC system and sets up said QoS passage.
Step 204, the result of said USI system basis and the information interaction of said IMS system sends the USI response to said ASP/ call function entity.
Said USI responds the described USI request of corresponding step 202.If call out the success of IMS terminal, said opposite end, then said call comprises access success information; Make a mistake if call out IMS terminal, said opposite end, then said call comprises call error information.
Preferably; Definable mistake mapping mechanism in said USI system; Said wrong mapping mechanism comprises if said calling opposite end IMS terminal procedures makes a mistake; Then said USI system sends corresponding response message according to the type of error of said call error information to said ASP/ call function entity, can also comprise that the said ASP/ call function of requirement entity retransmits said call request to said USI system.
Step 205, said ASP/ call function entity receive the USI response message that said USI system sends, and send application responds to said MS terminal.
If the said USI response message that receives is successfully, said application responds of sending to the MS terminal comprises access success information, the access success that initiate to IMS terminal, opposite end at then said MS terminal; If the USI that receives response comprises call error information, the call failure that initiate to IMS terminal, opposite end at then said MS terminal.
Preferably; Definable mistake mapping mechanism in said ASP/ call function entity; Said wrong mapping mechanism comprises that then said ASP/ call function entity sends corresponding response message according to the type of error of said call error information to said MS terminal if the USI response that said ASP/ call function entity receives comprises call error information.
Set forth a kind of customer service intercommunicating system below in conjunction with Fig. 3; In said system, USI system 303 receives no IMS call capabilities terminal through ASP 302, and promptly MS 301; Application request, said USI system 303 through call function entity 304 to IMS system 305 call IMS terminals.
Said system comprises MS 301 and IMS system 305; Also comprise USI system 303 and said call function entity 304; Said USI system 303 is used to receive the solicited message that comes from said MS 301; Send call request to said call function entity 304, so that said call function entity 304 is to IMS system 305 call IMS terminals.Said USI system 303 also is used to receive the call that comes from said call function entity 304, sends response messages to said MS 301.
Said system also comprises ASP 302, and said USI system 303 also is used to receive the USI request that comes from said ASP302, and said USI request generates according to the application request that comes from said MS 301 that said ASP 302 receives.
Said USI system 303 also is used for sending the USI response to said ASP 302, so that said ASP302 sends application responds to said MS 301.
Said system also comprises PCC system 306; Said USI system 303 also is used for requiring information to trigger said PCC system 306 according to the included said type of service of said USI request or service parameter or said QoS passage and sets up said QoS passage; Said QoS passage is used for the data interaction after the success of said IMS terminal is called out at said MS terminal 301; Or said USI system 303 also is used for triggering said PCC system 306 according to said call and sets up said QoS passage, and said QoS passage is used for the data interaction after the success of said IMS terminal is called out at said MS terminal 301.
Set forth a kind of customer service intercommunicating system below in conjunction with Fig. 4, in described system, ASP/ call function entity 402 is no IMS call capabilities terminal, and promptly MS 401 provides call service, and said ASP/ call function entity 402 is through USI system calling IMS terminal.Said ASP/ call function entity 402 is meant that said ASP has interface to link to each other with said call function entity, can direct communication.In the present embodiment; Physically, said ASP can be positioned at identical entity with said call function entity, also can be positioned at different entities; Said ASP is used for communicating with said MS terminal 401, and said call function entity is used for communicating with said USI system 403.In embodiments of the present invention said ASP and said call function entity are communicated as a functional entity and other entities, communicate through said interface between said ASP and the said call function entity.
Said system comprises IMS system 404; Also comprise ASP/ call function entity 402 and USI system 403; Said USI system 403 is used to receive the USI request from said ASP/ call function entity 402; To said IMS system 404 call IMS terminals, said USI system 403 also is used for the result at said call IMS terminal is converted into the USI response, and said USI response is sent to said ASP/ call function entity 402.
Said system also comprises PCC system 405; The information that requires type of service that said USI system 403 also is used for comprising according to said USI solicited message or service parameter or said QoS passage triggers said PCC system 405 and sets up said QoS passage; Said QoS passage is used for the data interaction after said MS 401 calls out the success of said IMS terminal; Or the result that carries out information interaction of said USI system 403 bases and IMS system 404 triggers said PCC system 405 and sets up said QoS passage, and said QoS passage is used for the data interaction after said MS 401 calls out the success of said IMS terminal.
Set forth a kind of USI system below in conjunction with Fig. 5.
Said USI system comprises receiver module 501, control module 502 and sending module 503; Said receiver module 501 is used to receive the USI request that ASP sends; Said USI request is sent to said control module 502; The USI request that said control module 502 is used for receiving said is converted into the call request of the signaling format that the call function entity can accept; Said call request is sent to said sending module 503, and said sending module 503 is used for described call request is sent to said call function entity.
Said receiver module 501 also is used to receive the call that said call function entity sends; Said call is sent to said control module 502; Said control module 502 also is used for the said call that receives is converted into the USI response of the signaling format that said ASP can accept; Said USI response is sent to said sending module 503, and said sending module 503 also is used for described USI response is sent to said ASP.
Said control module 502 also is used for if said USI request or said call carry type of service or service parameter or QoS passage requirement information; Then according to said type of service or service parameter or QoS passage requirement information generation QoS passage trigger message; Said QoS passage trigger message is sent to said sending module 503; Said sending module 503 also is used for said QoS passage trigger message is sent to the PCC system, triggers and sets up the QoS passage.
Set forth another kind of USI system below in conjunction with Fig. 6.
Said USI system comprises receiver module 601; Control module 602 and sending module 603; Said receiver module 601 is used to receive the USI request from the call function entity, and said USI request is sent to said control module 602, and said control module 602 is used for according to said USI request and IMS system interaction; The call IMS terminal; Result according to said call IMS terminal generates the USI response, and said USI response is sent to said sending module 603, and said sending module 603 is used for sending said USI response to said call function entity.
Said receiver module 601 also is used for if said USI request carries type of service or service parameter or QoS passage requirement information; Then according to said type of service or service parameter or QoS passage requirement information generation QoS passage trigger message; Said QoS passage trigger message is sent to said sending module 603; Said sending module 603 also is used for said QoS passage trigger message is sent to the PCC system, triggers and sets up the QoS passage.
Said control module 602 also is used for generating QoS passage trigger message according to the result of said calling; Said QoS passage trigger message is sent to said sending module 603; Said sending module 603 also is used for said QoS passage trigger message is sent to the PCC system, triggers and sets up the QoS passage.
One of ordinary skill in the art will appreciate that; It can be the terminal of said no IMS call capabilities that the terminal is initiated in calling among the above embodiment; Also can be terminal with IMS call capabilities, the IMS terminal that the terminal of described no IMS call capabilities and said terminal with IMS call capabilities can be realized the said IMS of calling system through the described method of the embodiment of the invention.
" reception " speech among the above embodiment is appreciated that for initiatively obtaining from other entities also can be to receive the information that other entities send.Above-mentioned entity can be distributed in a device, also can be distributed in multiple arrangement.
The invention described above embodiment sequence number is not represented the quality of embodiment just to description.
The scheme of the content record of claim also is the protection range of the embodiment of the invention.
One of ordinary skill in the art will appreciate that all or part of processing in the foregoing description method is to instruct relevant hardware to accomplish through program, described program can be stored in a kind of computer-readable recording medium.
The above is merely preferred embodiment of the present invention, is not to be used to limit protection scope of the present invention.All within spirit of the present invention and principle, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (24)

1. the method for a customer service intercommunication is characterized in that,
The USI system receives to come from calls out the solicited message of initiating the terminal, and described request information is used for said calling and initiates terminal call IMS terminal;
Said USI system sends call request to the call function entity, so that said call function entity is to the said IMS of IMS system calling terminal;
Said USI system receives the call that comes from said call function entity, initiates the terminal to said calling and sends response message;
Said USI system receives to come from calls out the solicited message of initiating the terminal, comprising:
Said USI system receives the USI request that comes from ASP, and said USI request is initiated the application request at terminal and generated according to the said calling that comes from that receives for said ASP.
2. the method for claim 1 is characterized in that,
Said application request comprises the identify label at said calling initiation terminal and the identify label at said IMS terminal.
3. method as claimed in claim 2 is characterized in that, the identify label that the terminal is initiated in said calling is specially:
Had USI ID if the terminal is initiated in said calling, the identify label that the terminal is initiated in then said calling is said USI ID; Or
Had and preserved the application ID and the mapping relations of said USI ID that the terminal is initiated in said calling among USI ID and the said ASP if the terminal is initiated in said calling, the identify label at then said calling initiation terminal is said USI ID or said application ID.
4. method as claimed in claim 2 is characterized in that, the identify label at said IMS terminal is specially:
The identify label at said IMS terminal is the IMS ID at said IMS terminal; Or
If preserved the application ID at said IMS terminal and the mapping relations of IMS ID among the said ASP, the identify label at then said IMS terminal is said IMS ID or said application ID.
5. the method for claim 1 is characterized in that,
Said USI request comprises the USI ID at said calling initiation terminal and the IMSID at said IMS terminal.
6. method as claimed in claim 5 is characterized in that, said USI system receives said USI request, sends call request to said call function entity and is specially:
The identify label that said USI system initiates the terminal with the said calling in the said USI request is mapped as the calling that said IMS system can discern and initiates the identify label at terminal; Store described mapping relations; The identify label that the terminal is initiated in the calling that said IMS system can be discerned is included in the said call request; Send said call request to said call function entity, said call request also comprises the identify label at said IMS terminal; Then
Said call function entity receives said call request, carries out information interaction with said IMS system, calls out said IMS terminal.
7. like any described method among the claim 1-6, it is characterized in that said USI system receives the call that comes from said call function entity, initiate the terminal to said calling and send response message and be specially:
Said USI system receives the call that comes from said call function entity; Said call is converted into the USI response of the signaling format that said ASP can accept; Send said USI response to said ASP, send application responds so that said ASP initiates the terminal to said calling.
8. like any described method among the claim 1-6, it is characterized in that said method further comprises:
If type of service that said USI request that said USI system receives or said call comprise said calling or service parameter or QoS passage require information; Said USI system triggers the PCC system according to said type of service or service parameter or said QoS passage requirement information and sets up the QoS passage, and said QoS passage is used for the data interaction after the success of the said IMS of terminal call terminal is initiated in said calling; Or
Said USI system triggers said PCC system according to said call and sets up said QoS passage, and said QoS passage is used for the data interaction after the success of the said IMS of terminal call terminal is initiated in said calling.
9. a USI system is characterized in that, said USI system comprises receiver module, control module and sending module,
Said receiver module is used to receive the USI request that ASP sends, and said USI request generates for said ASP calls out the application request of initiating the terminal according to coming from of receiving, and is used for said calling and initiates terminal call IMS terminal;
Said receiver module is used for said USI request is sent to said control module;
The USI request that said control module is used for receiving said is converted into the call request of the signaling format that the call function entity can accept, and said call request is sent to said sending module;
Said sending module is used for described call request is sent to said call function entity.
10. USI as claimed in claim 9 system is characterized in that,
Said receiver module also is used to receive the call that said call function entity sends, and said call is sent to said control module;
Said control module also is used for the said call that receives is converted into the USI response of the signaling format that said ASP can accept, and said USI response is sent to said sending module;
Said sending module also is used for described USI response is sent to said ASP.
11. USI as claimed in claim 10 system is characterized in that,
Said control module also is used for if said USI request or said call carry type of service or service parameter or QoS passage requirement information; Then, said QoS passage trigger message is sent to said sending module according to said type of service or service parameter or QoS passage requirement information generation QoS passage trigger message;
Said sending module also is used for said QoS passage trigger message is sent to the PCC system, triggers and sets up the QoS passage.
12. a customer service intercommunicating system is characterized in that, comprises calling out initiating terminal, IMS system, USI system, call function entity and ASP,
Said USI system is used to receive and comes from the solicited message that the terminal is initiated in said calling, sends call request to said call function entity, so that said call function entity is to said IMS system calling IMS terminal;
Said USI system also is used to receive the call that comes from said call function entity, initiates the terminal to said calling and sends response message;
Said USI system specifically is used to receive the USI request that ASP sends, and said USI request is initiated the application request at terminal and generated according to the said calling that comes from that receives for said ASP;
Said ASP is used to receive the application request of initiating the terminal from said calling, generates the USI request according to said application request, and said USI request is sent to said USI system;
Said USI system generates said call request according to said USI request, sends said call request to said call function entity.
13. system as claimed in claim 12 is characterized in that,
Said USI system also is used for generating the USI response according to said call, sends the USI response to said ASP;
Said ASP also is used for generating application responds according to said USI response, initiates the terminal to said calling and sends application responds.
14. system as claimed in claim 13 is characterized in that, also comprises the PCC system,
The information that requires type of service that said USI system also is used for carrying according to said USI request or service parameter or QoS passage triggers said PCC system and sets up the QoS passage, and said QoS passage is used for the data interaction after the success of the said IMS of terminal call terminal is initiated in said calling; Or
Said USI system also is used for triggering said PCC system according to said call and sets up said QoS passage, and said QoS passage is used for the data interaction after the success of the said IMS of terminal call terminal is initiated in said calling.
15. the method for a customer service intercommunication is characterized in that,
The USI system receives the USI request that comes from the call function entity, and said USI request generates through the application request of calling out the initiation terminal that comes from that ASP receives according to said call function entity;
Said USI system according to said USI request to IMS system calling IMS terminal;
According to calling out the result, said USI system sends the USI response to said call function entity, so that said call function entity is initiated transmission application responds in terminal through said ASP to said calling.
16. method as claimed in claim 15 is characterized in that,
Said application request comprises the identify label at said calling initiation terminal and the identify label at said IMS terminal.
17. method as claimed in claim 16 is characterized in that, the identify label that the terminal is initiated in said calling is specially:
Had USI ID if the terminal is initiated in said calling, the identify label that the terminal is initiated in then said calling is said USI ID; Or
Had and preserved the application ID and the mapping relations of said USI ID that the terminal is initiated in said calling among USI ID and the said ASP if the terminal is initiated in said calling, the identify label at then said calling initiation terminal is said USI ID or said application ID.
18. method as claimed in claim 16 is characterized in that, the identify label at said IMS terminal is specially:
The identify label at said IMS terminal is the IMS ID at said IMS terminal; Or
If preserved the application ID at said IMS terminal and the mapping relations of IMS ID among the said ASP, the identify label at then said IMS terminal is said IMS ID or said application ID.
19., it is characterized in that said method further comprises like any described method among the claim 15-18:
If the said USI request that said USI system receives comprises type of service or the service parameter of said calling or QoS passage and requires information; Then said USI system triggers the PCC system according to said type of service or service parameter or said QoS passage requirement information and sets up said QoS passage, and said QoS passage is used for the data interaction after the success of the said IMS of terminal call terminal is initiated in said calling; Or
Said USI system triggers said PCC system according to the result who calls out to said IMS system and sets up said QoS passage, and said QoS passage is used for the data interaction after the success of the said IMS of terminal call terminal is initiated in said calling.
20. a USI system is characterized in that, said USI system comprises receiver module, control module and sending module,
Said receiver module is used to receive the USI request from the call function entity, and said USI request generates from calling out the application request of initiating the terminal through what ASP received according to said call function entity;
Said receiver module is used for said USI request is sent to said control module;
Said control module is used for according to said USI request and IMS system interaction, and the call IMS terminal generates the USI response according to the result at said call IMS terminal, and said USI response is sent to said sending module;
Said sending module is used for sending said USI response to said call function entity.
21. USI as claimed in claim 20 system is characterized in that,
Said control module also is used for if said USI request carries type of service or service parameter or QoS passage requirement information; Then, said QoS passage trigger message is sent to said sending module according to said type of service or service parameter or QoS passage requirement information generation QoS passage trigger message;
Said sending module also is used for said QoS passage trigger message is sent to the PCC system, triggers and sets up the QoS passage.
22. USI as claimed in claim 20 system is characterized in that,
Said control module also is used for generating QoS passage trigger message according to the result of said calling, and said QoS passage trigger message is sent to said sending module;
Said sending module also is used for said QoS passage trigger message is sent to the PCC system, triggers and sets up the QoS passage.
23. a customer service intercommunicating system is characterized in that, comprises the USI system, but said USI system link to each other with the call function entity with the IMS system with communication mode,
Said USI system is used to receive the USI request from said call function entity, and said USI request generates from calling out the application request of initiating the terminal through what ASP received according to said call function entity;
Said USI system is used for to said IMS system calling IMS terminal;
Said USI system also is used for generating the USI response according to the result at call IMS terminal, and said USI response is sent to said call function entity.
24. system as claimed in claim 23 is characterized in that, this system also comprises the PCC system,
The information that requires type of service that said USI system also is used for comprising according to the said USI request that receives or service parameter or QoS passage triggers said PCC system and sets up the QoS passage, and said QoS passage is used for the data interaction after the success of the said IMS of terminal call terminal is initiated in said calling; Or
Said USI system also is used for result that basis and IMS carry out information interaction and triggers said PCC system and set up said QoS passage, and said QoS passage is used for the data interaction after the success of the said IMS of terminal call terminal is initiated in said calling.
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