CN101729343A - Zero configuration method and system of remotely-managed home terminal equipment - Google Patents
Zero configuration method and system of remotely-managed home terminal equipment Download PDFInfo
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- CN101729343A CN101729343A CN200910223499A CN200910223499A CN101729343A CN 101729343 A CN101729343 A CN 101729343A CN 200910223499 A CN200910223499 A CN 200910223499A CN 200910223499 A CN200910223499 A CN 200910223499A CN 101729343 A CN101729343 A CN 101729343A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
- H04L12/2803—Home automation networks
- H04L12/283—Processing of data at an internetworking point of a home automation network
- H04L12/2834—Switching of information between an external network and a home network
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0803—Configuration setting
- H04L41/0806—Configuration setting for initial configuration or provisioning, e.g. plug-and-play
- H04L41/0809—Plug-and-play configuration
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Abstract
The invention provides zero configuration method and system of remotely-managed home terminal equipment, wherein the method comprises the following steps of: A, binding wideband service account information and a sequence number of a home gateway allocated to a user according to the user application when the user applies for the home gateway, and forming a service opening work sheet; B, actively reporting the sequence number by the home gateway when the user is connected with an uplink network through the allocated home gateway; and C, delivering the service opening work sheet to the corresponding home gateway according to the matching of the sequence number actively reported by the home gateway and the service opening worksheet, and completing setting of relevant parameters by the corresponding home gateway. The invention simplifies the issuing and opening processes of terminals of the home gateway and greatly saves manpower sources.
Description
Technical field
The present invention relates to home gateway terminal equipment development field, particularly a kind of Zero configuration method of remotely-managed home terminal equipment and system.
Background technology
Bearer network turns to the multiple service supporting development by original single service bearer, equally, for the broadband user, had only the PC access terminals in the past, it is abundanter that present enjoyable business also will become, experience real triple play (Triple Play) business, promptly provide voice, data, three kinds of business of video, and this has all promoted home gateway (Home Gateway) application in the family.
Home gateway connects the hinge of carrier network and subscriber household network exactly.From physical aspect, home gateway is descending to provide many interfaces, connect different service terminal equipment, comprise that the periphery exchanges subscriber phone interface (FXS), Ethernet interface, USB etc., upstream Interface is because the diversity of operator's access network, also need to support different mode interfaces, variation with the follow-up broadband network, comprise ethernet passive optical network (EthernetPassiveOpticalNetwork, EPON), ADSL (Asymmetric Digital Subscriber Line) (AsymmetricalDigital Subscriber Line, ADSL), very-high-bit-rate digital subscriber loop (Very-high-bit-rate DigitalSubscriber loop, VDSL) etc. all polymorphic.
Function aspects, home gateway provides the Internet network to connect to household equipment, the communication service of multiple modes such as data, voice, video is provided for the user simultaneously, and it enriches, reaches flexibly extendible characteristics can provide real digital home to experience for the domestic consumer.Be in the home network set up of center with the home gateway, home gateway plays master control in the family, coordinate using and providing unified, management means easily as the user of all devices.
For operator, home gateway is the downward extension of access network, utilize home gateway operator can for the domestic consumer provide abundanter excellence service, can carry out fine-grained management to the user.
But the application form that the home gateway product is special must relate on a large scale and distribute telephone numbers, the problem of service dispense.Distribute telephone numbers on a large scale, towards huge numbers of families, this can bring very large workload undoubtedly to operator, and also very loaded down with trivial details in the maintenance in later stage.
As shown in Figure 1, existing service fulfillment flow operations is as follows:
1) user uses family gateway equipment to operator's business hall application;
2) Internet resources of the contact staff of operator real-time confirmation service fulfillment;
3) confirm that resource possesses, accept applications that the user fills in application information, contact staff's typing user, business information are in the Customer Relation Management (CRM) system, for the user provides online broadband account number;
4) crm system notification service open system;
5) it is single that service release system produces the worker, carries out service fulfillment;
6) operator's outside line personnel take home gateway and on-site install, home gateway correctly is connected with up outside line, power on, PC is connected on the gateway, the logging in gateway client, manual input terminal sequence number, broadband account number, the networking telephone (Voice over Internet Protocol, VOIP) information such as account number cipher;
7) account of terminal total management system checking home gateway is finished terminal and professional binding;
8) user can use home gateway to provide professional.
In such scheme, greatest problem is: whenever opening a family all needs operator to send someone to on-site install, and such workload is very huge undoubtedly.And to the abnormal conditions of user's family, as there not being PC in the user family, can't be by login client terminals list entries number, information such as broadband account number; Failure is installed in user family, need carries out then needing the on-the-spot people of installation to get in touch the customer service diagnosis of operator or need repeatedly calling of system configuration, this all brings very big trouble for undoubtedly user or installation personnel.
Summary of the invention
The objective of the invention is to, a kind of Zero configuration method of remotely-managed home terminal equipment is provided, can simplify the granting of home gateway terminal and open flow process, saved human resources greatly;
Another object of the present invention is to, a kind of zero configuration system of remotely-managed home terminal equipment is provided, can simplify the granting of home gateway terminal and open flow process, saved human resources greatly.
The Zero configuration method of remotely-managed home terminal equipment of the present invention comprises the following steps:
Steps A: when the user applies home gateway, according to user applies broadband services account and the sequence number of distributing to user's home gateway are bound, and it is single to form the service fulfillment worker;
Step B: when the user connected uplink network by the home gateway that distributes, described home gateway initiatively reported the broadband services account;
Step C: single according to the sequence numbers match that described home gateway initiatively reports to the service fulfillment worker, issue the single extremely corresponding home gateway of described service fulfillment worker, finish relative parameters setting by corresponding home gateway.
Wherein, in described steps A, comprise the following steps:
Steps A 1: the user is to CRM system CRM application home gateway, CRM system CRM binds broadband services account and the sequence number of distributing to user's home gateway according to user applies, and forms service fulfillment worker single transmit to the service release system;
Steps A 2: the service release system with service fulfillment worker single transmit to the terminal total management system, and the notice corresponding business provide platform to open related service for the user.
Wherein, in described step C, comprise the following steps: that the broadband services account that described terminal total management system initiatively reports according to described home gateway matches service fulfillment worker list, it is single to corresponding home gateway to issue described service fulfillment worker, and when the related service that described service release system obtains to open for the user, related service is sent to corresponding home gateway.
Wherein, comprise the business information that user applies is opened during described service fulfillment worker is single, comprise type of service, service fulfillment time.
Wherein, described broadband services account comprises broadband account number, VOIP account number.
The zero configuration system of remotely-managed home terminal equipment of the present invention, comprise terminal total management system and home gateway, wherein, described terminal total management system, be used to receive the broadband services account that family gateway equipment reports, find corresponding business to open worker's list according to this sequence number information, corresponding business is opened the worker singly be handed down to this home gateway; Described home gateway is used for initiatively report the broadband services account, and the service fulfillment worker who issues according to described terminal total management system singly finishing relative parameters setting when the user connects uplink network by it.
Wherein, may further include CRM system CRM and service open system, wherein, described CRM system CRM, be used for when the user applies home gateway, according to user applies broadband services account and the sequence number of distributing to user's home gateway are bound, and formed service fulfillment worker single transmit to the service release system; Described service release system be used for service fulfillment worker single transmit to described terminal total management system, and the notice corresponding business provides platform to open related service for the user.
Wherein, described terminal total management system is further used for the related service that the service release system sends is offered corresponding home gateway; Described service release system is further used for the related service that corresponding business provides platform to provide is offered described terminal total management system.
Wherein, comprise the business information that user applies is opened during described service fulfillment worker is single, comprise type of service, service fulfillment time.
Wherein, described broadband services account comprises broadband account number, VOIP account number.
The invention has the beneficial effects as follows: according to the Zero configuration method and the system of remotely-managed home terminal equipment of the present invention, by broadband services account and the sequence number of distributing to user's home gateway are bound, after home gateway initiatively reports its broadband services account, the terminal total management system is single to the service fulfillment worker according to the sequence numbers match that reports, be issued to corresponding home gateway, finish relative parameters setting by corresponding home gateway, can simplify the granting of home gateway terminal and open flow process, save human resources greatly; And the people that needs who brings under the situation that each system works alone before can alleviating greatly is a burden of coordinating each system resource, has improved efficient greatly, provides cost savings.
Description of drawings
Fig. 1 is existing Service Activation System schematic diagram;
Fig. 2 is a remotely-managed home terminal equipment system schematic of the present invention;
Fig. 3 is a remotely-managed home terminal equipment method flow diagram of the present invention;
Fig. 4 accepts flow chart for user applies under the zero configuration scheme of the embodiment of the invention.
Embodiment
Below, 1～4 Zero configuration method and the system that describes remotely-managed home terminal equipment of the present invention in detail with reference to the accompanying drawings.
As shown in Figure 2, the zero configuration system of remotely-managed home terminal equipment of the present invention comprises: CRM system CRM, service release system, terminal total management system and home gateway.
Wherein, CRM system CRM is used for when the user applies home gateway, according to user applies broadband services account and the sequence number of distributing to user's home gateway is bound, and is formed service fulfillment worker single transmit to the service release system.Wherein, comprise the business information that user applies is opened during this service fulfillment worker is single, for example type of service, service fulfillment time etc.In addition, CRM mainly is the maintenance customer of operator personal information, consumption information, and the system of information such as business customizing can be at front end business hall entry information, can be the other system equipment interface of submitting necessary information.
In addition, when the user used family gateway equipment to operator's business hall application, the Internet resources of the contact staff of operator real-time confirmation service fulfillment for the user activates the service, were bound the sequence number of broadband account number and home gateway on crm system.In addition, if the user also applies for other business, can distribute account number cipher together, and be tied on the terminal.
The service release system is used for service fulfillment worker single transmit to the terminal total management system, and the notice corresponding business provides platform to open related service for the user.For example, broadband services need be notified BAS Broadband Access Server (BAS), and voice VOIP service needed is notified soft switching server.
The terminal total management system, be used for to home gateway terminal equipment carry out long-rangely opening, long-range later maintenance management, for example, receive the sequence number information that family gateway equipment reports, find corresponding business to open worker's list according to this sequence number information, corresponding business is opened the worker singly be handed down to this home gateway.
Home gateway is used for initiatively reporting sequence number, and singly finishing relative parameters setting according to the service fulfillment worker that the terminal total management system issues when the user connects uplink network by it.
In addition, it is pre-configured to carry out parameter to home gateway.Pre-configured parameter can be divided into two classes as required: a class is a general parameter, parameter can be general, more unified between each customer group, for example voice encoding and decoding mode etc.; Also having a class is key parameter, is that each user is discrepant, broadband account number etc. for example, and this class needs the terminal total management system to carry out long-range issuing.When practical application, can when dispatching from the factory, family gateway equipment configure above-mentioned general parameter as required.
As shown in Figure 3, be remotely-managed home terminal equipment method flow diagram of the present invention, this method comprises the following steps:
Step 100: the user is to CRM system CRM application home gateway, CRM system CRM binds broadband services account and the sequence number of distributing to user's home gateway according to user applies, and forms service fulfillment worker single transmit to the service release system; Wherein, comprise the business information that user applies is opened during this service fulfillment worker is single, for example type of service, service fulfillment time etc.; The broadband services account comprises broadband account number, VOIP account number.
Step 200: the service release system with service fulfillment worker single transmit to the terminal total management system, and the notice corresponding business provide platform to open related service for the user.
Step 300: when the user connected uplink network by the home gateway that distributes, home gateway initiatively reported the broadband services account to the terminal total management system.
Step 400: it is single that the broadband services account that the terminal total management system initiatively reports according to home gateway matches the service fulfillment worker, it is single to corresponding home gateway to issue described service fulfillment worker, finish relative parameters setting by corresponding home gateway, and when the related service that described service release system obtains to open for the user, related service is sent to corresponding home gateway.
As shown in Figure 4, for user applies under the zero configuration scheme of the embodiment of the invention is accepted flow chart, with a user open broadband access network, the VOIP speech business is an example, describe:
Step 11: the user goes operator's business hall application to open broadband access network and VOIP speech business;
Step 12: the identity information that the contact staff provides according to the user, pstn telephone information, inquire about this user at CRM and possess the condition of opening above-mentioned business;
Step 13: the user fills up a form, information such as relevant identity, application type of service are provided, the contact staff lands crm system this sequence number and broadband account number, the VOIP account number of the sequence number home gateway that is S/N:XXXXX is bound, and the notification service open system, service release notifications soft switch SS opens the VOIP account number;
Step 14: after the user powers on by this home gateway,, initiatively report broadband account number, VOIP account to the terminal total management system according to user's manual;
Step 15: it is single that the account that the terminal total management system initiatively reports according to this home gateway matches the service fulfillment worker, and it is single to this home gateway that issuing service is opened the worker, finishes relative parameters setting by this home gateway.
In sum, Zero configuration method and system according to remotely-managed home terminal equipment of the present invention, by broadband services account and the sequence number of distributing to user's home gateway are bound, after home gateway initiatively reports its broadband services account, the terminal total management system is single to the service fulfillment worker according to the sequence numbers match that reports, be issued to corresponding home gateway, finish relative parameters setting by corresponding home gateway, can simplify the granting of home gateway terminal and open flow process, saved human resources greatly, respond well; And owing to realized whole systematization of opening management link, the people that needs who brings under the situation that each system works alone before having alleviated greatly is a burden of coordinating each system resource, has improved efficient greatly, provides cost savings.
More than be in order to make those of ordinary skills understand the present invention; and to detailed description that the present invention carried out; but can expect; in the scope that does not break away from claim of the present invention and contained, can also make other variation and modification, these variations and revising all in protection scope of the present invention.
Claims (10)
1. the Zero configuration method of a remotely-managed home terminal equipment is characterized in that, comprises the following steps:
Steps A: when the user applies home gateway, according to user applies broadband services account and the sequence number of distributing to user's home gateway are bound, and it is single to form the service fulfillment worker;
Step B: when the user connected uplink network by the home gateway that distributes, described home gateway initiatively reported the broadband services account;
Step C: single according to the sequence numbers match that described home gateway initiatively reports to the service fulfillment worker, issue the single extremely corresponding home gateway of described service fulfillment worker, finish relative parameters setting by corresponding home gateway.
2. the Zero configuration method of remotely-managed home terminal equipment as claimed in claim 1 is characterized in that, in described steps A, comprises the following steps:
Steps A 1: the user is to CRM system CRM application home gateway, CRM system CRM binds broadband services account and the sequence number of distributing to user's home gateway according to user applies, and forms service fulfillment worker single transmit to the service release system;
Steps A 2: the service release system with service fulfillment worker single transmit to the terminal total management system, and the notice corresponding business provide platform to open related service for the user.
3. the Zero configuration method of remotely-managed home terminal equipment as claimed in claim 2 is characterized in that, in described step C, comprises the following steps:
It is single that the broadband services account that described terminal total management system initiatively reports according to described home gateway matches the service fulfillment worker, it is single to corresponding home gateway to issue described service fulfillment worker, and when the related service that described service release system obtains to open for the user, related service is sent to corresponding home gateway.
4. as the Zero configuration method of each described remotely-managed home terminal equipment in the claim 1 to 3, it is characterized in that, comprise the business information that user applies is opened during described service fulfillment worker is single, comprise type of service, service fulfillment time.
5. as the Zero configuration method of each described remotely-managed home terminal equipment in the claim 1 to 3, it is characterized in that described broadband services account comprises broadband account number, VOIP account number.
6. the zero configuration system of a remotely-managed home terminal equipment is characterized in that, comprises terminal total management system and home gateway, wherein,
Described terminal total management system is used to receive the broadband services account that family gateway equipment reports, and finds corresponding business to open worker's list according to this sequence number information, corresponding business is opened the worker singly be handed down to this home gateway;
Described home gateway is used for initiatively report the broadband services account, and the service fulfillment worker who issues according to described terminal total management system singly finishing relative parameters setting when the user connects uplink network by it.
7. the zero configuration system of remotely-managed home terminal equipment as claimed in claim 6 is characterized in that, further comprises CRM system CrM and service open system, wherein,
Described CRM system CRM is used for when the user applies home gateway, according to user applies broadband services account and the sequence number of distributing to user's home gateway is bound, and is formed service fulfillment worker single transmit to the service release system;
Described service release system be used for service fulfillment worker single transmit to described terminal total management system, and the notice corresponding business provides platform to open related service for the user.
8. the zero configuration system of remotely-managed home terminal equipment as claimed in claim 7 is characterized in that, described terminal total management system is further used for the related service that the service release system sends is offered corresponding home gateway;
Described service release system is further used for the related service that corresponding business provides platform to provide is offered described terminal total management system.
9. as the zero configuration system of each described remotely-managed home terminal equipment in the claim 6 to 8, it is characterized in that, comprise the business information that user applies is opened during described service fulfillment worker is single, comprise type of service, service fulfillment time.
10. as the zero configuration system of each described remotely-managed home terminal equipment in the claim 6 to 8, it is characterized in that described broadband services account comprises broadband account number, VOIP account number.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200910223499A CN101729343A (en) | 2009-11-17 | 2009-11-17 | Zero configuration method and system of remotely-managed home terminal equipment |
| PCT/CN2009/075809 WO2010148616A1 (en) | 2009-11-17 | 2009-12-22 | Zero configuration method and system for home terminal equipment remote management |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200910223499A CN101729343A (en) | 2009-11-17 | 2009-11-17 | Zero configuration method and system of remotely-managed home terminal equipment |
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| CN101729343A true CN101729343A (en) | 2010-06-09 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN200910223499A Pending CN101729343A (en) | 2009-11-17 | 2009-11-17 | Zero configuration method and system of remotely-managed home terminal equipment |
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| CN (1) | CN101729343A (en) |
| WO (1) | WO2010148616A1 (en) |
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101945027A (en) * | 2010-08-30 | 2011-01-12 | 中兴通讯股份有限公司 | Method and system for acquiring UIM card numbers through gateway of home wired Internet of things |
| CN102739570A (en) * | 2012-06-15 | 2012-10-17 | 烽火通信科技股份有限公司 | Method for opening home gateway through wireless fidelity (WiFi) of smart phone |
| CN103780573A (en) * | 2012-10-17 | 2014-05-07 | 中国电信股份有限公司 | Method and system for real-time opening of EPON speech data |
| CN104836708A (en) * | 2014-02-10 | 2015-08-12 | 中兴通讯股份有限公司 | Method and device for binding information |
| CN105610613A (en) * | 2015-12-24 | 2016-05-25 | 陕西广电网络传媒（集团）股份有限公司 | Service processing method between user and terminal device |
| CN106357440A (en) * | 2016-09-12 | 2017-01-25 | 中国联合网络通信集团有限公司 | Home gateway dial-up networking method, system and user equipment |
| CN108259206A (en) * | 2016-12-29 | 2018-07-06 | 中国移动通信集团湖南有限公司 | The automatic activation system of home broadband positive assembling machine and method based on terminal back-stage management |
| CN115296960A (en) * | 2022-08-04 | 2022-11-04 | 上海市共进通信技术有限公司 | Method for realizing remote management of home gateway based on DHCP protocol |
Family Cites Families (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100450114C (en) * | 2006-08-24 | 2009-01-07 | 华为技术有限公司 | Automatic configuration method and system for digital household terminal |
| CN100479405C (en) * | 2006-11-24 | 2009-04-15 | 中兴通讯股份有限公司 | A method for automatic opening of home gateway service |
| CN101478403A (en) * | 2009-01-15 | 2009-07-08 | 中山大学 | UPnP digital household gateway apparatus having security mechanism |
-
2009
- 2009-11-17 CN CN200910223499A patent/CN101729343A/en active Pending
- 2009-12-22 WO PCT/CN2009/075809 patent/WO2010148616A1/en active Application Filing
Cited By (14)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2012027984A1 (en) * | 2010-08-30 | 2012-03-08 | 中兴通讯股份有限公司 | Method and system for obtaining user identity module card number by home wire internet gateway |
| CN101945027B (en) * | 2010-08-30 | 2014-03-19 | 中兴通讯股份有限公司 | Method and system for acquiring UIM card numbers through gateway of home wired Internet of things |
| CN101945027A (en) * | 2010-08-30 | 2011-01-12 | 中兴通讯股份有限公司 | Method and system for acquiring UIM card numbers through gateway of home wired Internet of things |
| CN102739570B (en) * | 2012-06-15 | 2015-01-14 | 烽火通信科技股份有限公司 | Method for opening home gateway through wireless fidelity (WiFi) of smart phone |
| CN102739570A (en) * | 2012-06-15 | 2012-10-17 | 烽火通信科技股份有限公司 | Method for opening home gateway through wireless fidelity (WiFi) of smart phone |
| CN103780573B (en) * | 2012-10-17 | 2017-07-14 | 中国电信股份有限公司 | The method and system that EPON speech datas are opened in real time |
| CN103780573A (en) * | 2012-10-17 | 2014-05-07 | 中国电信股份有限公司 | Method and system for real-time opening of EPON speech data |
| CN104836708A (en) * | 2014-02-10 | 2015-08-12 | 中兴通讯股份有限公司 | Method and device for binding information |
| CN104836708B (en) * | 2014-02-10 | 2019-06-11 | 中兴通讯股份有限公司 | The binding method and device of information |
| CN105610613A (en) * | 2015-12-24 | 2016-05-25 | 陕西广电网络传媒（集团）股份有限公司 | Service processing method between user and terminal device |
| CN106357440A (en) * | 2016-09-12 | 2017-01-25 | 中国联合网络通信集团有限公司 | Home gateway dial-up networking method, system and user equipment |
| CN106357440B (en) * | 2016-09-12 | 2019-08-13 | 中国联合网络通信集团有限公司 | Home gateway dial-up networking method, system and user equipment |
| CN108259206A (en) * | 2016-12-29 | 2018-07-06 | 中国移动通信集团湖南有限公司 | The automatic activation system of home broadband positive assembling machine and method based on terminal back-stage management |
| CN115296960A (en) * | 2022-08-04 | 2022-11-04 | 上海市共进通信技术有限公司 | Method for realizing remote management of home gateway based on DHCP protocol |
Also Published As
| Publication number | Publication date |
|---|---|
| WO2010148616A1 (en) | 2010-12-29 |
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Open date: 20100609 |