CN101719840A - Integrated service system and application method - Google Patents

Integrated service system and application method Download PDF

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Publication number
CN101719840A
CN101719840A CN200910224531A CN200910224531A CN101719840A CN 101719840 A CN101719840 A CN 101719840A CN 200910224531 A CN200910224531 A CN 200910224531A CN 200910224531 A CN200910224531 A CN 200910224531A CN 101719840 A CN101719840 A CN 101719840A
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China
Prior art keywords
business
service
integration
money
card number
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CN200910224531A
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Chinese (zh)
Inventor
郑洪�
刘健
宋革联
吴建英
葛良春
洪一帆
张永威
陶尔佳
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China Telecom Corp Ltd
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China Telecom Corp Ltd
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Priority to CN200910224531A priority Critical patent/CN101719840A/en
Publication of CN101719840A publication Critical patent/CN101719840A/en
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Abstract

The invention relates to an integrated business system, comprising a terminal service interface, a plurality of cooperation platform interfaces and an integrated business platform. The terminal service interface is used for receiving the access of a business terminal and sending the received business request information to the integrated business platform; the cooperation platform interfaces are used for respectively exchanging data with the cooperation platforms of a plurality of third parties; and the integrated business platform is used for certifying the business request information, and if the business request information is certified, the integrated business platform selects a business cooperation system according to business types and then transmits the business request information to the business cooperation system. The invention also relates to an application method based on the integrated business system. The integrated business system provides various services or products for users and updates data corresponding to the card number of the integrated business in a database according to the information fed back by the cooperation platforms so as to provide further services, for example, the integrated business system can realize integrated association treatment and data mining by utilizing the data of consumption, payment, business service information and the like, and is greatly helpful for credit, market analysis, client analysis and the like.

Description

Comprehensive business system and application process
Technical field
The present invention relates to the teleaction service process field, relate in particular to a kind of comprehensive business system and application process that cooperates the multiple business platform.
Background technology
Along with development of times, the service provider for the user provides various business, has enriched user's life by business platform, and has also brought very many facilities to the user.Along with the user is more and more higher to the convenience requirement of products ﹠ services, existing business platform has shown some defectives gradually:
1, at present already present services all realize in self system, are not unified doors for the user;
2, the accepting terminal type is single: many business platforms can only provide service by the form of window or PC online;
3, take the processing means single: the business platform that for example has can provide such as calling so certain service, but it can't resolve and pay the fees, and the user must go to bank or corresponding site to pay, and this can cause very big inconvenience;
4, lack the integrated application function: because single operation system, so be not very abundant to information and data utilization.
Summary of the invention
The objective of the invention is to propose a kind of comprehensive business system and application process, can be for the user provide unified door, and receive various service request by this door, for the user provides service, and the relevant information of recording user is so that provide further service.
For achieving the above object, the invention provides a kind of comprehensive business system, comprising:
The Terminal Service interface, the access of terminal is used to accept business, and after being linked into synthesis business platform, the service requesting information that service terminal sent that receives is sent to described synthesis business platform, comprise integrated service card number and password in the described business request information;
A plurality of co-operation platform interfaces are used for carrying out data interaction respectively with a plurality of third-party co-operation platforms;
Synthesis business platform, be used for described business request information is authenticated, if by authentication, then business request information is carried out type of service identification, and select professional partner systems according to the type of service that identifies, and described service requesting information is transmitted to this selected professional partner systems by the co-operation platform interface of selected professional partner systems correspondence, and when receiving the cost information of the described service request that this selected professional co-operation platform returns, according to the described cost information data message of the described integrated service card number correspondence in the new database more.
Further, described synthesis business platform further comprises:
Database, be used to store be used for the Business Processing process with the corresponding data message of described integrated service card number;
The electronics middleware, be used for described business request information is authenticated, if by authentication, then business request information is carried out type of service identification, and select professional partner systems according to the type of service that identifies, and described service requesting information is transmitted to this selected professional partner systems by the co-operation platform interface of selected professional partner systems correspondence, and when receiving the cost information of the described service request that this selected professional co-operation platform returns, according to the described cost information data message of the described integrated service card number correspondence in the new database more.
Further, described electronics middleware further comprises:
The request authentication module is used for described business request information is authenticated;
The type identification module is used for when described business request information is passed through authentication described business request information being carried out type of service identification;
Co-operation platform is selected module, is used for selecting professional partner systems according to the type of service that identifies, and by the co-operation platform interface of selected professional partner systems correspondence described service requesting information is transmitted to this selected professional partner systems;
Processing module is used for when receiving the cost information of the described service request that this selected professional co-operation platform returns, according to the described cost information data message of the described integrated service card number correspondence in the new database more.
Further, described processing module specifically comprises:
Reading unit is used for reading integration or the amount of money corresponding with described integrated service card number from described database;
Adjustment unit is used for the described integration or the amount of money that read according to the integration or the amount of money adjustment of described cost information correspondence;
Updating block, the integration or the amount of money that are used for obtaining after adjusting are written back to described database, upgrade the integration or the amount of money of described integrated service card number correspondence.
Further, described processing module also comprises:
Freeze the unit, the integration or the amount of money that are used for described integrated service card number correspondence that described database is stored freeze, and forbid this integration or the amount of money are made amendment.
For achieving the above object, the present invention also provides a kind of application process based on aforementioned comprehensive business system, comprising:
The Terminal Service interface is linked into synthesis business platform, and the service requesting information that service terminal sent that receives is sent to described synthesis business platform, comprises integrated service card number and password in the described business request information;
Described synthesis business platform authenticates described business request information, if by authentication, then business request information is carried out type of service identification, and select professional partner systems according to the type of service that identifies, the co-operation platform interface by selected professional partner systems correspondence is transmitted to this selected professional partner systems with described service requesting information then;
When described synthesis business platform receives the cost information of the described service request that this selected professional co-operation platform returns, according to the described cost information data message of the described integrated service card number correspondence in the new database more.
Further, described according to described cost information more the operation of the data message of the described integrated service card number correspondence in the new database be specially:
Described synthesis business platform reads integration or the amount of money corresponding with described integrated service card number from described database, and the described integration or the amount of money that read are adjusted according to the integration or the amount of money of described cost information correspondence, the integration or the amount of money that will obtain after will adjusting then are written back to described database, upgrade the integration or the amount of money of described integrated service card number correspondence.
Further, if business request information being carried out the result of type of service identification is that this type of service needs the quantitative integration or the amount of money of deduction earlier before business is used, then the integration or the amount of money to the described integrated service card number correspondence of storing in the described database freezes, and forbids this integration or the amount of money are made amendment.
Based on technique scheme, the present invention receives based on the unified service request that proposes as the integrated service card number of sign of miscellaneous service platform by unified Terminal Service interface, and select corresponding co-operation platform interface according to type of service, thereby for the user provides various services or product, and the data of this integrated service card number correspondence in the database are upgraded according to the co-operation platform feedack, so that further service is provided, for example utilize consumption, pay the fees, data such as business service information can realize comprehensive association process and data mining, to credit, market analysis, customer analyses etc. all have very great help.
Description of drawings
Accompanying drawing described herein is used to provide further understanding of the present invention, constitutes the application's a part, and illustrative examples of the present invention and explanation thereof are used to explain the present invention, do not constitute improper qualification of the present invention.In the accompanying drawings:
Fig. 1 is the application scenarios schematic diagram of an embodiment of comprehensive business system of the present invention.
Fig. 2 is the application scenarios schematic diagram of another embodiment of comprehensive business system of the present invention.
Fig. 3 is the schematic flow sheet of an embodiment that the present invention is based on the application process of comprehensive business system.
Fig. 4 is the schematic flow sheet of another embodiment that the present invention is based on the application process of comprehensive business system.
Embodiment
Below by drawings and Examples, technical scheme of the present invention is described in further detail.
As shown in Figure 1, be the application scenarios schematic diagram of an embodiment of comprehensive business system of the present invention.In the application scenarios of present embodiment, comprehensive business system comprises following part: Terminal Service interface 1, a plurality of co-operation platform interface (for example co-operation platform interface A, B, C) and synthesis business platform 2.Wherein Terminal Service interface 1 links to each other with service terminal 3, and the interface that is linked into comprehensive business system is provided for service terminal 3.Service terminal 3 is can receive and carrier that the miscellaneous service of process user requires, can be held (for example mobile phone, PC etc.) by the user or is arranged on service provider (for example POS terminal, business hall terminals etc.) such as places of business.
A plurality of co-operation platform interfaces can link to each other with a plurality of third-party professional co-operation platforms, business datum interaction between comprehensive business system and the third-party professional co-operation platform is provided, Fig. 1 shows co-operation platform interface A and links to each other with third-party professional co-operation platform A ', co-operation platform interface B links to each other with third-party professional co-operation platform B ', co-operation platform interface C links to each other with third-party professional co-operation platform C ', if new professional co-operation platform is arranged wishes and the comprehensive business system cooperation, then can join in the synthesis business platform by the business information of co-operation platform interface with self, so that synthesis business platform manages, therefore comprehensive business system of the present invention also embodies good autgmentability.
When user's operation service terminal 3 was carried out service request, service terminal 3 was linked into synthesis business platform 2 by Terminal Service interface 1.Terminal Service interface 1 is responsible for the access of terminal 3 of accepting business, and after being linked into synthesis business platform, continues to be responsible for the service requesting information that service terminal sent that receives is sent to synthesis business platform 2.Usually the information that comprises integrated service card number and password in the business request information that the user sends at least.The integrated service card number here is that each third-party professional co-operation platform and comprehensive business system are consulted the unified sign of using, and adopts identical access pin just can obtain various business for comprehensive business system.For the user, only therefore the various business that needs an integrated service card number and password just can use different service providers to provide has great convenience for the user use.
The function that will realize synthesis business platform 2 describes below.The business request information that synthesis business platform 2 is responsible for the user is sent authenticates, if by authentication, then can carry out type of service identification to business request information, and select professional partner systems, and service requesting information is transmitted to this selected professional partner systems by the co-operation platform interface of selected professional partner systems correspondence according to the type of service that identifies.Synthesis business platform 2 is when receiving the cost information of the service request that this selected professional co-operation platform returns, according to the cost information data message of the integrated service card number correspondence in the new database more.
As shown in Figure 2, be the application scenarios schematic diagram of another embodiment of comprehensive business system of the present invention.Compare with a last embodiment, the synthesis business platform in the present embodiment further comprises database 25 and electronics middleware 20.Wherein database 25 is used to store the data message corresponding with the integrated service card number that is used for the Business Processing process, and data message can comprise that some can be for the integration of customer consumption or the recorded information of the amount of money.Electronics middleware 20 can adopt the CORBA middleware, and the distributed and characteristic of supporting heterogeneous platform of utilizing the CORBA middleware to be had can realize separating of Operational Visit layer and data.Electronics middleware 20 can authenticate business request information, if by authentication, then business request information is carried out type of service identification, and select professional partner systems, and described service requesting information is transmitted to this selected professional partner systems by the co-operation platform interface of selected professional partner systems correspondence according to the type of service that identifies.Electronics middleware 20 can also be when receiving the cost information of the described service request that this selected professional co-operation platform returns, according to the cost information data message of the described integrated service card number correspondence in the new database 25 more.
In Fig. 2, electronics middleware 20 can further specifically comprise request authentication module 21, type identification module 22, co-operation platform selection module 23 and processing module 24.Wherein request authentication module 21 is used for business request information is authenticated.Type identification module 22 is used for when business request information is passed through authentication business request information being carried out type of service identification.Co-operation platform selects module 23 to be used for selecting professional partner systems (for example A ', B ', C ') according to the type of service that identifies, and by the co-operation platform interface (for example A, B, C) of selected professional partner systems correspondence service requesting information is transmitted to this selected professional partner systems.Processing module 24 is used for when receiving the cost information of the service request that this selected professional co-operation platform returns, according to the described cost information data message of the integrated service card number correspondence in the new database 25 more.
Specifically, processing module 24 can comprise following functional unit, i.e. reading unit, adjustment unit and updating block (all not shown in Fig. 2), and reading unit is used for reading the integration corresponding with the integrated service card number or the amount of money from database 25.Adjustment unit is used for the described integration or the amount of money that read according to the integration of described cost information correspondence or amount of money adjustment.The integration or the amount of money that updating block is used for obtaining after adjusting are written back to database 25, upgrade the integration or the amount of money of described integrated service card number correspondence.
For some special types of service, then can also in processing module, increase and freeze unit (not shown among Fig. 2), be used for the integration or the amount of money of the integrated service card number correspondence of database 25 storage are freezed, forbid this integration or the amount of money are made amendment.
Based on the embodiment of aforesaid comprehensive business system, as shown in Figure 3, may further comprise the steps based on the flow process of an embodiment of the application process of comprehensive business system:
Step 101, Terminal Service interface are linked into synthesis business platform, and the service requesting information that service terminal sent that receives is sent to synthesis business platform, comprise integrated service card number and password in the business request information;
Step 102, synthesis business platform authenticate business request information, if by authentication, then business request information are carried out type of service identification;
Step 103, synthesis business platform are selected professional partner systems according to the type of service that identifies, and by the co-operation platform interface of selected professional partner systems correspondence service requesting information are transmitted to this selected professional partner systems;
Step 104, when synthesis business platform receives the cost information of the service request that this selected professional co-operation platform returns, according to the cost information data message of the integrated service card number correspondence in the new database more.
In the present embodiment, the integrated service card number can be arranged on the specific physical support, for example be arranged in the magnetic stripe that is similar to bank card, perhaps be arranged in the bar code of card, read by the reading device of service terminal by special use, service terminal can obtain the integrated service card number by the mode of swiping the card or scan when the user uses.For the service terminal that lacks reading device, also can adopt the user directly to import the integrated service card number by the mode of keyboard or touch-screen.Service terminal is the processing terminal of unified integrated service card number, but can have different information input modes.
The type of the service request in the business request information that synthesis business platform can send according to the user (for example pay the fees or booking etc.) is selected corresponding service co-operation platform (for example online payment businessman or ticketing service platform etc.).Adopt the data channel of safety between synthesis business platform and the professional co-operation platform, professional co-operation platform is after receiving service request, can provide corresponding service or product to the user of integrated service card number correspondence according to service request, and this service or the correlative charges information of product returned to synthesis business platform, synthesis business platform is deducted fees accordingly according to this cost information and/or the processing of integration increase and decrease.Operator can carry out comprehensive association process and data mining according to cost information or the integration information that synthesis business platform is preserved, and provides good support to credit, market analysis, customer analysis.
As shown in Figure 4, be the schematic flow sheet of another embodiment of the application process that the present invention is based on comprehensive business system.Compare with a last embodiment, the step 104 of present embodiment is specially:
Step 104a, synthesis business platform read the integration corresponding with the integrated service card number or the amount of money from database.
Step 104b, synthesis business platform are adjusted the described integration or the amount of money that read according to the integration or the amount of money of described cost information correspondence.
Step 104c, the integration or the amount of money that obtain after will adjusting are written back to described database, upgrade the integration or the amount of money of described integrated service card number correspondence.
In the present embodiment, the cost information that the user is produced when using business can carry out the payment of corresponding cost or integration by synthesis business platform, and can accumulate integration by defrayment.The present invention can further divide into the function of synthesis business platform according to above-mentioned processing mode and supplement consumption and integration consumption with money, and the source of wherein supplementing with money can be divided into: rechargeable card, recharging by cash, bank supplement with money with Net silver and supplement with money.Supplement operation with money and can provide number of ways: the cabinet face is accepted, telephony platform is supplemented with money, the POS terminal is supplemented with money, internet platform is supplemented with money, fixed network POS supplements with money.The integral Calculation value is a little, and integration source can be in the following ways: professional integration, give integration and buy integration etc.
If business request information being carried out the result of type of service identification is that this type of service needs the quantitative integration or the amount of money of deduction earlier before business is used, then the integration or the amount of money to the described integrated service card number correspondence of storing in the database freezes, and forbids this integration or the amount of money are made amendment.For example we made a call 200 o'clock, and telecommunications needs to check earlier the remaining sum of card number corresponding account, by certain rule inspection deduction remaining sum, if not enough deduction, then restriction call; Otherwise freeze certain remaining sum (such as 5 minutes long-distance calls) earlier, time is up to wait 5 minutes, if the user is also calling out, then initiates to freeze the remaining sum of 5 minutes durations again; Certainly, if the user hangs up the telephone midway, then remove and freeze and charging again.
One of ordinary skill in the art will appreciate that: all or part of step that realizes said method embodiment can be finished by the relevant hardware of program command, aforesaid program can be stored in the computer read/write memory medium, this program is carried out the step that comprises said method embodiment when carrying out; And aforesaid storage medium comprises: various media that can be program code stored such as ROM, RAM, magnetic disc or CD.
Should be noted that at last: above embodiment is only in order to illustrate that technical scheme of the present invention is not intended to limit; Although with reference to preferred embodiment the present invention is had been described in detail, those of ordinary skill in the field are to be understood that: still can make amendment or the part technical characterictic is equal to replacement the specific embodiment of the present invention; And not breaking away from the spirit of technical solution of the present invention, it all should be encompassed in the middle of the technical scheme scope that the present invention asks for protection.

Claims (8)

1. comprehensive business system comprises:
The Terminal Service interface, the access of terminal is used to accept business, and after being linked into synthesis business platform, the service requesting information that service terminal sent that receives is sent to described synthesis business platform, comprise integrated service card number and password in the described business request information;
A plurality of co-operation platform interfaces are used for carrying out data interaction respectively with a plurality of third-party co-operation platforms;
Synthesis business platform, be used for described business request information is authenticated, if by authentication, then business request information is carried out type of service identification, and select professional partner systems according to the type of service that identifies, and described service requesting information is transmitted to this selected professional partner systems by the co-operation platform interface of selected professional partner systems correspondence, and when receiving the cost information of the described service request that this selected professional co-operation platform returns, according to the described cost information data message of the described integrated service card number correspondence in the new database more.
2. comprehensive business system according to claim 1, wherein said synthesis business platform further comprises:
Database, be used to store be used for the Business Processing process with the corresponding data message of described integrated service card number;
The electronics middleware, be used for described business request information is authenticated, if by authentication, then business request information is carried out type of service identification, and select professional partner systems according to the type of service that identifies, and described service requesting information is transmitted to this selected professional partner systems by the co-operation platform interface of selected professional partner systems correspondence, and when receiving the cost information of the described service request that this selected professional co-operation platform returns, according to the described cost information data message of the described integrated service card number correspondence in the new database more.
3. comprehensive business system according to claim 2, wherein said electronics middleware further comprises:
The request authentication module is used for described business request information is authenticated;
The type identification module is used for when described business request information is passed through authentication described business request information being carried out type of service identification;
Co-operation platform is selected module, is used for selecting professional partner systems according to the type of service that identifies, and by the co-operation platform interface of selected professional partner systems correspondence described service requesting information is transmitted to this selected professional partner systems;
Processing module is used for when receiving the cost information of the described service request that this selected professional co-operation platform returns, according to the described cost information data message of the described integrated service card number correspondence in the new database more.
4. comprehensive business system according to claim 3, wherein said processing module specifically comprises:
Reading unit is used for reading integration or the amount of money corresponding with described integrated service card number from described database;
Adjustment unit is used for the described integration or the amount of money that read according to the integration or the amount of money adjustment of described cost information correspondence;
Updating block, the integration or the amount of money that are used for obtaining after adjusting are written back to described database, upgrade the integration or the amount of money of described integrated service card number correspondence.
5. comprehensive business system according to claim 3, wherein said processing module also comprises:
Freeze the unit, the integration or the amount of money that are used for described integrated service card number correspondence that described database is stored freeze, and forbid this integration or the amount of money are made amendment.
6. application process based on the arbitrary described comprehensive business system of claim 1~5 comprises:
The Terminal Service interface is linked into synthesis business platform, and the service requesting information that service terminal sent that receives is sent to described synthesis business platform, comprises integrated service card number and password in the described business request information;
Described synthesis business platform authenticates described business request information, if by authentication, then business request information is carried out type of service identification, and select professional partner systems according to the type of service that identifies, the co-operation platform interface by selected professional partner systems correspondence is transmitted to this selected professional partner systems with described service requesting information then;
When described synthesis business platform receives the cost information of the described service request that this selected professional co-operation platform returns, according to the described cost information data message of the described integrated service card number correspondence in the new database more.
7. application process according to claim 6, wherein said according to described cost information more the operation of the data message of the described integrated service card number correspondence in the new database be specially:
Described synthesis business platform reads integration or the amount of money corresponding with described integrated service card number from described database, and the described integration or the amount of money that read are adjusted according to the integration or the amount of money of described cost information correspondence, the integration or the amount of money that will obtain after will adjusting then are written back to described database, upgrade the integration or the amount of money of described integrated service card number correspondence.
8. application process according to claim 7, if wherein the result that business request information is carried out type of service identification is that this type of service needs the quantitative integration or the amount of money of deduction earlier before business is used, then the integration or the amount of money to the described integrated service card number correspondence of storing in the described database freezes, and forbids this integration or the amount of money are made amendment.
CN200910224531A 2009-11-17 2009-11-17 Integrated service system and application method Pending CN101719840A (en)

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Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102355650A (en) * 2011-07-15 2012-02-15 华为软件技术有限公司 Service processing method and system thereof
CN105336146A (en) * 2015-09-30 2016-02-17 天地(常州)自动化股份有限公司 Coal mine underground multi-system data acquisition and transmission method and apparatus
CN105357196A (en) * 2015-11-03 2016-02-24 北京铭嘉实咨询有限公司 Network login method and system
CN106302600A (en) * 2015-06-04 2017-01-04 中国移动通信集团广东有限公司 A kind of method and device customizing demand
CN108182132A (en) * 2017-12-27 2018-06-19 五八有限公司 A kind of task bonusing method, equipment and computer readable storage medium
CN109583867A (en) * 2018-11-30 2019-04-05 银联商务股份有限公司 Channel docking system and method
CN113778383A (en) * 2020-06-09 2021-12-10 中国联合网络通信集团有限公司 Service processing method, device, equipment and storage medium

Cited By (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102355650A (en) * 2011-07-15 2012-02-15 华为软件技术有限公司 Service processing method and system thereof
CN102355650B (en) * 2011-07-15 2016-08-17 华为软件技术有限公司 A kind of method for processing business and system
CN106302600A (en) * 2015-06-04 2017-01-04 中国移动通信集团广东有限公司 A kind of method and device customizing demand
CN105336146A (en) * 2015-09-30 2016-02-17 天地(常州)自动化股份有限公司 Coal mine underground multi-system data acquisition and transmission method and apparatus
CN105357196A (en) * 2015-11-03 2016-02-24 北京铭嘉实咨询有限公司 Network login method and system
CN108182132A (en) * 2017-12-27 2018-06-19 五八有限公司 A kind of task bonusing method, equipment and computer readable storage medium
CN109583867A (en) * 2018-11-30 2019-04-05 银联商务股份有限公司 Channel docking system and method
CN113778383A (en) * 2020-06-09 2021-12-10 中国联合网络通信集团有限公司 Service processing method, device, equipment and storage medium
CN113778383B (en) * 2020-06-09 2023-06-30 中国联合网络通信集团有限公司 Service processing method, device, equipment and storage medium

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Application publication date: 20100602