CN101695097B - Operating console based on GIS and dispatching method thereof - Google Patents
Operating console based on GIS and dispatching method thereof Download PDFInfo
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- CN101695097B CN101695097B CN2009102363672A CN200910236367A CN101695097B CN 101695097 B CN101695097 B CN 101695097B CN 2009102363672 A CN2009102363672 A CN 2009102363672A CN 200910236367 A CN200910236367 A CN 200910236367A CN 101695097 B CN101695097 B CN 101695097B
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Abstract
The invention belongs to the technical field of voice dispatching communication, in particular to an operating console based on GIS and a dispatching method thereof, wherein the operating console comprises a common dispatching desk which is connected with a dispatching subsystem through a U interface for realizing the voice connection service of dispatching users, and a data application client terminal which is connected with the common operating console and a GIS server, wherein the data application client terminal is equipped with a mobile communication Modem, a dispatching number acquisition software and software for displaying information of the dispatching users, and the GIS server can obtain and transmit the position information of the dispatching users to the data application client terminal. The dispatching method comprises displaying the dispatching number of the dispatching user on the common dispatching desk, obtaining the information of the dispatching users through the GIS server in the data application client terminal, displaying the information of the dispatching users on a display of the data application client terminal, and finally carrying out the dispatching according to the work state of the common dispatching desk and the device state of the dispatching users. The invention can obtain the information of the dispatching users in time, and keeps the dispatching function.
Description
Technical field
The invention belongs to the voice scheduling communication technical field, relate in particular to a kind of operating desk and dispatching method thereof based on GIS.
Background technology
In the special-purpose digital voice communication system of scheduling, generally include some dispatching desks (or claiming logging desk or console), be referred to as operating desk.The user that operating desk is called out is known as dispatched users.The equipment of the receipt of call that dispatched users is used is known as controlling equipment.At present, dispatched users is mostly used two cover controlling equipments, and a cover is to move controlling equipment, and another set of is fixed schedule equipment.A dispatched users two the cover controlling equipments have same scheduling number, dispatched users according to the choosing of real work needs configuration scheduling equipment receipt of call after the order.Such as, through the dispatched users of the fixed location work of being everlasting, can set fixed schedule equipment elder generation receipt of call; Through the building site of being everlasting, the dispatched users of plant area conversion job site, can set and move controlling equipment elder generation receipt of call.
Mostly operating desk commonly used at present is directly to insert the touch-screen type industrial control computer or the touch operating terminal for designing voluntarily of u interface.Use this operating desk mainly to have following problem:
Position, state, the post information of the understanding dispatched users that (1) operating desk can not be directly perceived and real-time can only be obtained position, state, the post information of dispatched users through means such as menu or dispatcher system queries, and operation is very inconvenient like this.
(2) u interface owing to the dispatching communication subsystem links to each other with operating desk, operating desk power supply centrally connected power supply, and when extraneous power cut-off, operating desk can lose scheduling feature like this; Simultaneously, when the operating desk computer crashes because of reasons such as operating system, virus, application software, also can lose scheduling feature.
Summary of the invention
To the problem in the above-mentioned background technology; The present invention provides a kind of operating desk and dispatching method thereof based on GIS; Through increasing the data applications client at operating desk; Realize that operating desk obtains position, state, the post information of dispatched users in real time, and when common dispatching desk breaks down, still can realize scheduling feature.
Technical scheme of the present invention is; A kind of operating desk based on GIS comprises common dispatching desk, and said common dispatching desk links to each other with scheduler subsystem through u interface; Realize the voice access service of dispatched users; It is characterized in that said operating desk also comprises the data applications client, said data applications client links to each other with the normal operations platform, and links to each other with the GIS server;
Said data applications client installation and moving communication Modem is used for sending scheduling short message to the mobile controlling equipment of dispatched users;
The scheduling number is installed in the said data applications client is obtained software, be used for when scheduling, obtaining the scheduling number of normal operations platform;
The software of display scheduling user profile is installed in the said data applications client; Be used for when scheduling; Obtain the dispatched users information request to the transmission of GIS server, and after the dispatched users information that receives the transmission of GIS server, said dispatched users information is presented on the display;
Said GIS server is used to receive that the data applications client sends obtains the dispatched users information request, and according to the said dispatched users information request of obtaining, obtains dispatched users information, more said dispatched users information is sent to the data applications client.
Said data applications client built-in electronic map.
Said dispatched users information comprises positional information, equipment state, the post information of dispatched users.
Said equipment state comprises start, shutdown, conversation, free time, ring.
Said post information is used for recording dispatching user job post, comprises person on duty, workshop workman, maintenance worker.
A kind of method that realizes scheduling based on the operating desk of GIS of using is characterized in that said method comprises the following steps:
Step 1: when operating desk call scheduling user, display scheduling user's scheduling number on the touch-screen of common dispatching desk;
Step 2: the data applications client is obtained the scheduling number of normal operations platform;
Step 3: the data applications client is obtained the dispatched users information request according to the scheduling number to the transmission of GIS server;
Step 4:GIS server receives that the data applications client sends obtain the dispatched users information request after, obtain the corresponding dispatched users information of said scheduling number, and the dispatched users information of obtaining sent to the data applications client;
Step 5: the data applications client is presented at the dispatched users information that the GIS server sends on the display of data applications client;
Step 6: judge whether common dispatching desk loses scheduling feature because of breaking down, if then execution in step 7; Otherwise, execution in step 8;
Step 7: launch mobile communication Modem, to the mobile controlling equipment transmission scheduling short message of dispatched users;
Step 8: through common dispatching desk selection scheduling user and call out.
Said obtaining comprises the scheduling number in the dispatched users information request.
Said step 5 also comprises; Electronic chart is presented on the display of data applications client, and, the position of dispatched users is marked on the electronic chart according to the positional information of scheduling number; And next door, the position of the said dispatched users that on electronic chart, identifies, indicate dispatched users information.
Effect of the present invention is, can obtain position, state, the post information of dispatched users in real time based on the operating desk of GIS; Simultaneously, when common dispatching desk breaks down, still kept scheduling feature.
Description of drawings
Fig. 1 is the existing dispatching communication network sketch map that adopts the operating desk of common dispatching desk;
Fig. 2 is the dispatching communication network sketch map based on the operating desk of GIS that the embodiment of the invention 1 provides;
Fig. 3 is the dispatching communication flow chart based on the operating desk of GIS that the embodiment of the invention 1 provides.
Embodiment
Below in conjunction with accompanying drawing, preferred embodiment is elaborated.Should be emphasized that following explanation only is exemplary, rather than in order to limit scope of the present invention and application thereof.
Fig. 1 is the existing dispatching communication network sketch map that adopts the operating desk of common dispatching desk.Among Fig. 1, existing operating desk links to each other with scheduler subsystem through u interface.The touch operating terminal that this operating desk adopts the touch-screen type industrial control computer or designs voluntarily.This operating desk can not be real-time position, state, the post information of acquisition dispatched users; The computer that adopts at operating desk or when operating terminal breaks down voluntarily, scheduling feature will lose fully.
Fig. 2 is the dispatching communication network sketch map based on the operating desk of GIS that the embodiment of the invention 1 provides.Among Fig. 2, comprise common dispatching desk based on the operating desk of GIS, this common dispatching desk is the same with operating desk among Fig. 1, links to each other with scheduler subsystem through u interface, realizes the voice access service of dispatched users.
In embodiment 2, operating desk of the present invention also comprises the data applications client, and the data applications client links to each other with the normal operations platform, and links to each other with the GIS server.
Installation and moving communication Modem in the data applications client is when common dispatching desk breaks down, to the mobile controlling equipment transmission scheduling short message of dispatched users.
The scheduling number is installed in the said data applications client is obtained software, be used for when scheduling, obtaining the scheduling number of normal operations platform.
The software of display scheduling user profile is installed in the data applications client; Be used for when scheduling; Obtain the dispatched users information request to the transmission of GIS server, and after the dispatched users information that receives the transmission of GIS server, said dispatched users information is presented on the display.Dispatched users information comprises positional information, equipment state and the post information of dispatched users.Wherein, equipment state can be divided into several types such as start, shutdown, conversation, free time, ring.Post information is used for recording dispatching user's work position, can comprise person on duty, workshop workman, maintenance worker etc.The all right built-in electronic map of data applications client is used for the position according to dispatched users, and dispatched users information is presented on the electronic chart.
The GIS server is used to receive that the data applications client sends obtains the dispatched users information request, and according to the said dispatched users information request of obtaining, obtains dispatched users information, more said dispatched users information is sent to the data applications client.The GIS server can be connected with cordless communication network, and when the mobile controlling equipment of dispatched users was opened, cordless communication network can obtain the positional information of carrying the dispatched users that moves controlling equipment.The GIS server obtains this positional information, sends to the data applications client.Perhaps; The GIS server links to each other with the scheduling resource network; The positional information of all fixed schedule equipment of the scheduling resource network storage and the information of using the dispatched users of this equipment; The GIS server can be through obtaining the positional information of fixed schedule equipment in the scheduling resource network, and obtain to use the positional information of the dispatched users of this fixed schedule equipment.Can also obtain to use the information of the dispatched users of this equipment.Comprise information such as dispatched users name, controlling equipment ID, controlling equipment title, equipment state, positional information and post information
In conjunction with embodiment 1, the scheduling process of the operating desk based on GIS provided by the invention is as shown in Figure 3.Fig. 3 is the dispatching communication flow chart based on the operating desk of GIS that the embodiment of the invention 1 provides.Among Fig. 3, dispatching communication flow process of the present invention comprises:
Step 1: when operating desk call scheduling user, display scheduling user's scheduling number on the touch-screen of common dispatching desk.
Step 2: the data applications client is obtained the scheduling number of normal operations platform.
Step 3: the data applications client is obtained the dispatched users information request according to the scheduling number to the transmission of GIS server, acquisition request and the corresponding dispatched users information of this scheduling number.
Obtain and comprise the scheduling number in the dispatched users information request, the GIS server can obtain dispatched users information according to the scheduling number like this.The scheduling number possibly be a plurality of.
Step 4:GIS server receive the data applications client transmission obtain the dispatched users information request after, obtain the corresponding dispatched users information of said scheduling number, and the information of obtaining sent to the data applications client.
The GIS server can pass through cordless communication network, when the mobile controlling equipment of dispatched users is opened, obtains the positional information of the corresponding mobile controlling equipment of scheduling number, thereby obtains to use this to move the positional information of the dispatched users of controlling equipment.In addition; The GIS server can also link to each other with the scheduling resource network; The positional information of all fixed schedule equipment of the scheduling resource network storage and the information of using the dispatched users of this equipment; The GIS server can be according to the scheduling number, through obtaining the positional information of fixed schedule equipment in the scheduling resource network, and obtains to use the positional information of the dispatched users of this fixed schedule equipment.Can also obtain to use the information of the dispatched users of this equipment, comprise information such as dispatched users name, controlling equipment ID, controlling equipment title, equipment state, positional information and post information.After the GIS server obtains above-mentioned information, the information of obtaining is sent to the data applications client.
Step 5: the data applications client shows the dispatched users information that the GIS server sends.
If in the data applications client electronic chart is arranged; Then electronic chart is presented on the display; And according to the positional information of dispatching number; The position of dispatched users is marked on the electronic chart, and on electronic chart, identifies the next door, position of this dispatched users, indicate information such as dispatched users number, name, controlling equipment ID, controlling equipment title, equipment state, positional information and post information.
Step 6: judge whether common dispatching desk loses scheduling feature because of breaking down, if then execution in step 7; Otherwise, execution in step 8.
Step 7: launch mobile communication Modem, to the mobile controlling equipment transmission scheduling short message of dispatched users.
Step 8: through common dispatching desk selection scheduling user and call out.
Because the data applications client can show the real time information of called dispatched users, when the dispatcher finds that the equipment state of certain called dispatched users is shutdown, conversation or ring, explain that this user can not call accepted.This be common dispatching desk can to select equipment state be that start, idle dispatched users are called out, avoid because the problem that the calling efficient that infecctive call causes reduces occurs.
The present invention realizes that through in operating desk, increasing the mode of data application server operating desk obtains position, state, the post information of dispatched users in real time; Simultaneously, when common dispatching desk breaks down, still kept scheduling feature.
The above; Be merely the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, any technical staff who is familiar with the present technique field is in the technical scope that the present invention discloses; The variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.
Claims (8)
1. operating desk based on GIS; Comprise common dispatching desk; Said common dispatching desk links to each other with scheduler subsystem through u interface, realizes the voice access service of dispatched users, it is characterized in that said operating desk also comprises the data applications client; Said data applications client links to each other with common dispatching desk, and links to each other with the GIS server;
Said data applications client installation and moving communication Modem is used for sending scheduling short message to the mobile controlling equipment of dispatched users;
The scheduling number is installed in the said data applications client is obtained software, be used for when scheduling, obtaining the scheduling number of common dispatching desk;
The software of display scheduling user profile is installed in the said data applications client; Be used for when scheduling; Obtain the dispatched users information request to the transmission of GIS server, and after the dispatched users information that receives the transmission of GIS server, said dispatched users information is presented on the display;
Said GIS server is used to receive that the data applications client sends obtains the dispatched users information request, and according to the said dispatched users information request of obtaining, obtains dispatched users information, more said dispatched users information is sent to the data applications client.
2. a kind of operating desk based on GIS according to claim 1 is characterized in that said data applications client built-in electronic map.
3. a kind of operating desk based on GIS according to claim 1 and 2 is characterized in that said dispatched users information comprises the positional information of dispatched users, equipment state, post information.
4. a kind of operating desk based on GIS according to claim 3 is characterized in that said equipment state comprises start, shutdown, conversation, free time, ring.
5. a kind of operating desk based on GIS according to claim 3 is characterized in that said post information is used for recording dispatching user job post, comprises person on duty, workshop workman, maintenance worker.
6. a method of using the operating desk based on GIS as claimed in claim 1 to realize dispatching is characterized in that said method comprises the following steps:
Step 1: when operating desk call scheduling user, display scheduling user's scheduling number on the touch-screen of common dispatching desk;
Step 2: the data applications client is obtained the scheduling number of common dispatching desk;
Step 3: the data applications client is obtained the dispatched users information request according to the scheduling number to the transmission of GIS server;
Step 4:GIS server receives that the data applications client sends obtain the dispatched users information request after, obtain the corresponding dispatched users information of said scheduling number, and the dispatched users information of obtaining sent to the data applications client;
Step 5: the data applications client is presented at the dispatched users information that the GIS server sends on the display of data applications client;
Step 6: judge whether common dispatching desk loses scheduling feature because of breaking down, if then execution in step 7; Otherwise, execution in step 8;
Step 7: launch mobile communication Modem, to the mobile controlling equipment transmission scheduling short message of dispatched users;
Step 8: through common dispatching desk selection scheduling user and call out.
7. a kind of method of dispatching of realizing according to claim 6 is characterized in that said obtaining comprises the scheduling number in the dispatched users information request.
8. a kind of method of dispatching of realizing according to claim 6; It is characterized in that said step 5 also comprises; Electronic chart is presented on the display of data applications client, and, the position of dispatched users is marked on the electronic chart according to the positional information of scheduling number; And next door, the position of the said dispatched users that on electronic chart, identifies, indicate dispatched users information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009102363672A CN101695097B (en) | 2009-10-20 | 2009-10-20 | Operating console based on GIS and dispatching method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009102363672A CN101695097B (en) | 2009-10-20 | 2009-10-20 | Operating console based on GIS and dispatching method thereof |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN101695097A CN101695097A (en) | 2010-04-14 |
| CN101695097B true CN101695097B (en) | 2012-08-22 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2009102363672A Expired - Fee Related CN101695097B (en) | 2009-10-20 | 2009-10-20 | Operating console based on GIS and dispatching method thereof |
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| Country | Link |
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| CN (1) | CN101695097B (en) |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1455525A (en) * | 2002-04-29 | 2003-11-12 | 上海贝尔有限公司 | Vehicle dispatching information transmitting method |
| CN1780418A (en) * | 2004-11-18 | 2006-05-31 | 中兴通讯股份有限公司 | Grouped system and method for realizing position |
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2009
- 2009-10-20 CN CN2009102363672A patent/CN101695097B/en not_active Expired - Fee Related
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1455525A (en) * | 2002-04-29 | 2003-11-12 | 上海贝尔有限公司 | Vehicle dispatching information transmitting method |
| CN1780418A (en) * | 2004-11-18 | 2006-05-31 | 中兴通讯股份有限公司 | Grouped system and method for realizing position |
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| Publication number | Publication date |
|---|---|
| CN101695097A (en) | 2010-04-14 |
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Granted publication date: 20120822 Termination date: 20191020 |