CN101674212A - Intelligent community service system and method - Google Patents
Intelligent community service system and method Download PDFInfo
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- CN101674212A CN101674212A CN200810198507A CN200810198507A CN101674212A CN 101674212 A CN101674212 A CN 101674212A CN 200810198507 A CN200810198507 A CN 200810198507A CN 200810198507 A CN200810198507 A CN 200810198507A CN 101674212 A CN101674212 A CN 101674212A
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Abstract
The invention discloses an intelligent community service system and an intelligent community service method. The system comprises a connecting device arranged on a user terminal and connected with a general server, and a plurality of servicers connected with the general server; the general server receives signals sent by the user terminal, and at least comprises a data storage server for storing address data with identity codes on the user terminal, an information receiving server for receiving and processing the signals sent by the user terminal to correspond to address data with identity codes in a data storage module, an information sending server, and a plurality of servicers which receive corresponding signals of the identity codes sent by an information sending module and return processing results to the general server through the information sending module. Therefore, the requirement of users on accurate, quick, safe, economic and practical convenient and fast service is met, and alarm information is processed accurately and quickly.
Description
[technical field]
The present invention relates to a kind of intelligent service system and method for community, refer to that especially a kind of household can carry out free shopping, ticketing service, security protection and the intelligent service system of first aid by network.
[background technology]
The raising of people's living standard makes residential area and business district more and more standardize compartmentalization.People live in the sub-district, and are also more and more complete with sub-district facility and the service of satisfying people's daily life, such as: enclosed sub-district, complete estate management, round-the-clock security personnel, supermarket, domestic hygiene medical treatment etc. have become the necessary facility of sub-district.In the development of sub-district, the notion of intelligent residential district is also admitted by common people gradually, such as: facilities such as security protection, video intercom, warning have become the requisite facility in sub-district.Resident family except the place of considering the house, quality, price, also will consider the contents such as auxiliary facility, service of sub-district simultaneously when select buying house.How can this just allow resident family enjoy best service for the real estate developer has proposed a new problem one? actual demand from the user, is the community and the regional intelligent call center of major function by setting up one with community service and regional service, can provide more convenient for resident family, faster, better service.In the business district, need similar service equally such as demands such as ordering air ticket.
A handful of zone or community can be provided with man-to-man emergency help system such as fire-fighting, first aid at present, this system is at this zone signalization transmitter, when taking place, emergency sends help signal to mechanisms such as fire-fighting, first aids by this zone related personnel operation, only can unidirectional delivery information, the state of emergency can only be applicable to, aforementioned daily demand for services can not be satisfied.
[summary of the invention]
The objective of the invention is to avoid above-mentioned defective, a kind of intelligent community service system and method are provided, thus services such as the daily demand for services of convenient community users and first aid.
To achieve these goals, a kind of intelligent community service system of the present invention is characterized in that: comprise that the jockey of being located at user terminal is connected with director server, some service providers are connected with director server, described director server receives the signal that sends from described user terminal, described director server comprises that at least data storage server storage user terminal has the address date of identity code, the message pick-up server, the signal that user terminal is sent receives address date and the information sending server of handling corresponding to the identity code in the data storage server, and some service providers, receive the signal of the identity code of the correspondence that information sending server sends, each service provider comprises that information sending module returns result to director server.
Wherein, preferred version is that described user terminal can be connected with director server by the Internet or telephone wire.
Wherein, preferred version is that described director server and service provider can be by Internet connections.
Wherein, preferred version is that described director server also can send the affirmation operation information for user's mobile phone by GSM.
Wherein, preferred version is that described user terminal can be wireless signal receiving system or keyboard trigger equipment.
Wherein, preferred version is that described user terminal also can be user's computer, or the user can download the invisible keyboard of a keyboard trigger equipment by surfing Internet with cell phone.
The present invention also provides a kind of intelligent community service method, comprising: step 1, the address information of agreement user and arbitrary service provider place's typing band identity code; Step 2, service provider is with above-mentioned agreement user data typing director server; Step 3, when the arbitrary service provider of agreement customer call, director server is found out the address information of its corresponding identity code, sends the address information and the demand information of corresponding identity code, and service provider carries out this demand information.
Wherein, preferred version is, the present invention also comprises step 4, and service provider passes respective protocol user's job ticket back director server, and director server sends back the agreement user with this information.
Wherein, preferred version is, the present invention also comprises step 4, and service provider passes respective protocol user's job ticket back director server, and director server sends this information to user mobile phone.
Under the user mode, user terminal mostly is the phone or the computer of a plurality of families or the unit of residential quarters and business district.
When the user has demand, operation phone or computer, desired signal is sent to director server, the identity code of this signal in server and storage server discerned identification and further corresponding information fed back to corresponding service provider, corresponding service provider is according to the validation of information service item, and operate, after having operated, the data transmission blocks of service provider returns the information transmission of finished item to director server, director server is sent to relevant information user or user's mobile phone more subsequently, reminds this service provider to make corresponding operating.
The invention has the beneficial effects as follows: make user's request and warning message obtain accurate, quick, safe, economical and practical convenient service like this.
[description of drawings]
Below in conjunction with accompanying drawing and concrete enforcement the present invention is described in further details:
Fig. 1 is the module map of a kind of intelligent community service system of the present invention.
Fig. 2 is that a kind of intelligent community service system of the present invention is with the specific embodiment of keyboard trigger equipment as user terminal.
Fig. 3 is the flow chart of a kind of intelligent community service method of the present invention.
Wherein: user terminal 1, director server 2, the A of service provider, the B of service provider, the C of service provider, the X of service provider, data storage server 21, message pick-up server 22, information sending server 23.
[embodiment]
As shown in Figure 1, intelligent community service system of the present invention comprises that the jockey 11 of being located at user terminal 1 is connected with director server 2, the A of service provider, the B of service provider, the X of C...... service provider of service provider is connected with director server 2, described director server 2 receives the signal that sends from described user terminal, described director server 2 comprises that at least data storage server 21 storage user terminals have the address date of identity code, message pick-up server 22, the signal that user terminal is sent receives address date and the information sending server of handling corresponding to the identity code in the data storage server 21 23, the A of service provider, the B of service provider, the X of C...... service provider of service provider, the signal of the identity code of the correspondence that reception information sending server 23 sends, the A of service provider, the B of service provider, the X of C...... service provider of service provider comprises that information sending module 4 returns result to director server.
Wherein, described user terminal 1 can be connected with director server 2 by the Internet or telephone wire.
Wherein, described director server 2 and the A of service provider, the B of service provider, the X of C...... service provider of service provider can be by Internet connection.
Wherein, described director server 2 also can send the affirmation operation information for user's mobile phone by GSM.
Under the user mode, user terminal mostly is the phone or the computer of a plurality of families or the unit of residential quarters and business district.
Fig. 2 is that a kind of intelligent community service system of the present invention is with the specific embodiment of smart phone as user terminal, as shown in Figure 2: user terminal is a keyboard trigger equipment 30, it comprises some function buttons 31, it comprises orders air ticket function button 311, emergency function button 312, shop function button 313, laundry function button 314 and warning message function button 315 or the like, as above function key row at one stroke that differ, if the user need order air ticket, the user presses and orders air ticket function button 311, loCal number 0755-267532 and order the air ticket demand information and send to director server 2 like this, so-and-so street number 401 of the corresponding 0755-267532 correspondence of director server 2 in data storage server 21, send to ticket-booking service merchant 51, the ticket-booking service merchant confirms the ticket booking details according to demand information, the ticket reserved is according to so-and-so street number 401 of receiving, send ticket to door, after having operated, the data transmission blocks 4 of the C of service provider returns the information transmission of finished item to director server 2, director server 2 is sent to relevant information user or user's mobile phone more subsequently, reminds the user to order air ticket; Equally, if first-aid patients takes place in the family, the user can be directly by emergency function button 312 buttons, loCal number 0755-267532 and first aid information send to director server 2 like this, the number 401 of the corresponding 0755-267532 correspondence of director server 2 in data storage server 21 sends to emergency center 52 by information sending server 23 with above-mentioned so-and-so street number 401 and distress signals, emergency center 52 is immediately according to the address that obtains: so-and-so sends to emergency medical troop at street number 401, before go first aid, simultaneously, send the information that has gone out group first aid and return director server 2, by message pick-up server 22, again relevant information is sent to user or user's mobile phone, remind the user to go out group first aid, allowing the user know has first-aid patients to take place in the family.Each workflow of above-mentioned functions button 31 is enumerated no longer one by one, and is similar substantially.
Wherein, user terminal also can be user's computer, principle and above-mentioned keyboard trigger equipment 30 basically identicals, and the user can carry out aforesaid operations by the invisible keyboard that surfing Internet with cell phone is downloaded a similar keyboard trigger equipment 30, and its operation principle is not repeated at this.
Wherein, director server 2 can be the combination of many group director servers.
As shown in Figure 3: the present invention also provides a kind of intelligent community service method, comprising: step 1, the address information of agreement user and arbitrary service provider place's typing band identity code; Step 2, service provider is with above-mentioned agreement user data typing director server; Step 3, when the arbitrary service provider of agreement customer call, director server is found out the address information of its corresponding identity code, sends the address information and the demand information of corresponding identity code, and service provider carries out this demand information.
Wherein, preferred version is, the present invention also comprises step 4, and service provider passes respective protocol user's job ticket back director server, and director server sends back the agreement user with this information.
Wherein, preferred version is, the present invention also comprises step 4, and service provider passes respective protocol user's job ticket back director server, and director server sends this information to user mobile phone.
For the enforcement of better explanation said method, son explanation for example below.For example, user 1 and drycleaner's's A place typing user's telephone number 0755-267532 corresponding address are so-and-so street number 401; The A of drycleaner's is with information: telephone number 0755-267532 corresponding address is so-and-so street number 40 typing director servers; When the agreement user needs dry-cleaning of garments, director server is found out information: the 0755-267532 corresponding address is so-and-so street number 401, send to the A of drycleaner's, the A of drycleaner's goes up the clothing that so-and-so street number 401 is collected needs dry-cleaning, simultaneously, the A of drycleaner's passes respective protocol user's job ticket back director server, and director server sends back the agreement user with this information.Simultaneously, the A of drycleaner's passes respective protocol user's job ticket back director server, and director server sends this information to user mobile phone.
The invention has the beneficial effects as follows: make user's request and warning message obtain accurate, quick, safe, economical and practical convenient service like this.
The above person only is most preferred embodiment of the present invention, is not to be used to limit the scope of the invention, and all equivalences of being done according to the present patent application claim change or modify, and are all the present invention and contain.
Claims (10)
1, a kind of intelligent community service system, it is characterized in that: comprise that the jockey of being located at user terminal is connected with director server, some service providers are connected with director server, described director server receives the signal that sends from described user terminal, described director server comprises that at least data storage server storage user terminal has the address date of identity code, the message pick-up server, the signal that user terminal is sent receives address date and the information sending server of handling corresponding to the identity code in the data storage server, and some service providers, receive the signal of the identity code of the correspondence that information sending server sends, each service provider comprises that information sending module returns result to director server.
2, a kind of intelligent community service system according to claim 1 is characterized in that: described user terminal can be connected with director server by the Internet or telephone wire.
3, a kind of intelligent community service system according to claim 1, it is characterized in that: described director server and service provider can be by Internet connections.
4, a kind of intelligent community service system according to claim 1 is characterized in that: described director server also can send the affirmation operation information for user's mobile phone by GSM.
5, a kind of intelligent community service system according to claim 1 is characterized in that: described user terminal can be wireless signal receiving system or keyboard trigger equipment.
6, a kind of intelligent community service system according to claim 5 is characterized in that: described user terminal also can be user's computer, or the user can download the invisible keyboard of a keyboard trigger equipment by surfing Internet with cell phone.
7, a kind of intelligent community service system according to claim 1 is characterized in that: user terminal mostly is the phone or the computer of a plurality of families or the unit of residential quarters and business district.
8, a kind of intelligent community service method comprises: step 1, the address information of agreement user and arbitrary service provider place's typing band identity code; Step 2, service provider is with above-mentioned agreement user data typing director server; Step 3, when the arbitrary service provider of agreement customer call, director server is found out the address information of its corresponding identity code, sends the address information and the demand information of corresponding identity code, and service provider carries out this demand information.
9, intelligent community service method according to claim 8, it is characterized in that: also comprise step 4, service provider passes respective protocol user's job ticket back director server, and director server sends back the agreement user with this information.
10, the intelligent community service method of kind according to claim 8, it is characterized in that: also comprise step 4, service provider passes respective protocol user's job ticket back director server, and director server sends this information to user mobile phone.
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CN200810198507A CN101674212A (en) | 2008-09-12 | 2008-09-12 | Intelligent community service system and method |
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CN200810198507A CN101674212A (en) | 2008-09-12 | 2008-09-12 | Intelligent community service system and method |
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Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN101997921A (en) * | 2010-11-22 | 2011-03-30 | 青岛龙泰天翔通信科技有限公司 | Networking based novel intelligent network application system |
CN103714496A (en) * | 2013-12-20 | 2014-04-09 | 柳州市盛景科技有限公司 | Community U-home interaction station |
CN104360627A (en) * | 2014-11-10 | 2015-02-18 | 苏州朗捷通智能科技有限公司 | Intelligent building integration management system and control method thereof |
-
2008
- 2008-09-12 CN CN200810198507A patent/CN101674212A/en active Pending
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN101997921A (en) * | 2010-11-22 | 2011-03-30 | 青岛龙泰天翔通信科技有限公司 | Networking based novel intelligent network application system |
CN103714496A (en) * | 2013-12-20 | 2014-04-09 | 柳州市盛景科技有限公司 | Community U-home interaction station |
CN104360627A (en) * | 2014-11-10 | 2015-02-18 | 苏州朗捷通智能科技有限公司 | Intelligent building integration management system and control method thereof |
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Application publication date: 20100317 |