CN101636754B - Pre-programmed subscriber response - Google Patents
Pre-programmed subscriber response Download PDFInfo
- Publication number
- CN101636754B CN101636754B CN200880008712.0A CN200880008712A CN101636754B CN 101636754 B CN101636754 B CN 101636754B CN 200880008712 A CN200880008712 A CN 200880008712A CN 101636754 B CN101636754 B CN 101636754B
- Authority
- CN
- China
- Prior art keywords
- communication
- access terminal
- response
- prerecorded
- message
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Fee Related
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04B—TRANSMISSION
- H04B1/00—Details of transmission systems, not covered by a single one of groups H04B3/00 - H04B13/00; Details of transmission systems not characterised by the medium used for transmission
- H04B1/38—Transceivers, i.e. devices in which transmitter and receiver form a structural unit and in which at least one part is used for functions of transmitting and receiving
- H04B1/40—Circuits
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/58—Message adaptation for wireless communication
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/66—Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
- H04W4/10—Push-to-Talk [PTT] or Push-On-Call services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Strategic Management (AREA)
- Entrepreneurship & Innovation (AREA)
- Human Resources & Organizations (AREA)
- Operations Research (AREA)
- General Business, Economics & Management (AREA)
- Marketing (AREA)
- Data Mining & Analysis (AREA)
- Quality & Reliability (AREA)
- Tourism & Hospitality (AREA)
- Physics & Mathematics (AREA)
- Economics (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Multimedia (AREA)
- Mobile Radio Communication Systems (AREA)
- Telephonic Communication Services (AREA)
- Telephone Function (AREA)
Abstract
The present invention is disclosed for the method and apparatus being received the pre-programmed response of communication offer.Receive and identify communication.Described communication is associated with pre-programmed response, and uses described pre-programmed response to produce the response to described communication.It addition, the situation for described pre-programmed response can be set up, and described pre-programmed response can be based on described situation and described communication identification.Described communication can include the calling of audio call, text message, internet protocol voice (VoIP) or PoC (PTT) calling.
Description
Technical field
Embodiments of the invention relate generally to communication process, and more particularly, it relates to the pre-programmed subscriber response being received communication.
Background technology
When receiving calling at the communicator of subscriber, Conventional communication systems conventionally has two options.Specifically, can answer described calling maybe can allow described calling to forward voice message transmission system to.It addition, conventional system allows some option controls when these actions.For example, subscriber can be by its call forwarding to voice mail to prevent from interrupting.And, some centralized phone management systems allow to produce different messages based on time and/or date, such as, can work as and not play message after hours when business.Select particular ringtone to identify the source of incoming call it addition, conventional system also allows for subscriber.Based on these custom ringtones, subscriber may answer or ignore calling.
Although these options are enough under many circumstances, but in some situation, more individual and/or situation respond accurately will be preferred.These situations are the most universal for accessing the mobile terminal of subscriber in multiple situation possibly for permission.For example, fixed terminal (such as, the land line phone in office) has limited situation situation (that is, subscriber is in or be not in its office) when subscriber is able to receive that calling.But, using mobile terminal, subscriber is likely to be of the ability answering described calling in they are not intended to or are not allowed to answer the multiple place/situation (such as, meeting, theater or restaurant) of described calling.
Accordingly, it would be beneficial to be realize for when the relatively multi-option responded when subscriber terminal receives calling.
Summary of the invention
Embodiment disclosed herein provides the pre-programmed subscriber response being received communication.
Therefore, one embodiment of the invention includes a kind of communication processing method, comprising: receive communication；Identify described communication；Described communication is associated with pre-programmed response；And use described pre-programmed response that described communication is responded, wherein described communication being associated with pre-programmed response comprises: show the identification information of described communication；Classification is determined based on described identification information；The list of pre-programmed response is limited based on described classification；Show the list of described pre-programmed response；And, based on the pre-programmed response selected from described list, described pre-programmed response is associated with described communication.
Another embodiment of the present invention includes a kind of communication processing equipment, comprising: for the device receiving communication；For identifying the device of described communication；For the device that described communication is associated with pre-programmed response；And for the device using described pre-programmed response that described communication is responded, wherein said for the device that described communication is associated with described pre-programmed response is comprised: for showing the device of the identification information of described communication；For determining the device of classification based on described identification information；For limiting the device of the list of pre-programmed response based on described classification；For showing the device of the list of described pre-programmed response；And for the device described pre-programmed response being associated with described communication based on the pre-programmed response selected from described list.
Accompanying drawing explanation
Present accompanying drawing to help to describe embodiments of the invention, and provide accompanying drawing to be merely to illustrate that described embodiment rather than be limited.
Fig. 1 is the block diagram illustrating to support the wireless network architecture of access terminal.
Fig. 2 is the block diagram that access terminal is described.
Fig. 3 is the flow chart of the aspect that process for a preprogrammed subscriber response is described.
Fig. 4 is the flow chart of the additional aspect that process for a preprogrammed subscriber response is described.
Fig. 5 is the flow chart of the additional aspect that process for a preprogrammed subscriber response is described.
Fig. 6 A and 6B is the explanation to the display in access terminal and menu.
Detailed description of the invention
Each aspect of the present invention is disclosed in the following description being directed to specific embodiment of the present invention and correlative type.Alternate embodiment can be envisioned without departing from the present invention.It addition, the well-known element of the present invention will not be described in detail, maybe will be omitted in order to avoid obscuring the relevant details of the present invention.
Word " exemplary " is used for meaning " serving as example, example or explanation " in this article.There is no need to be construed to any embodiment here depicted as " exemplary " be in a ratio of preferred or favourable with other embodiments.Equally, term " embodiment " and " embodiment of the present invention " are not required for all embodiments of the present invention and include discussed feature, advantage or operator scheme.
It addition, describe many embodiments according to the action sequence treating the element execution being calculated device by (such as).It will be recognized that various action described herein can be passed through particular electrical circuit (such as, special IC (ASIC)), by the programmed instruction performed by one or more processors or be performed by a combination of both.Additionally, these action sequences described herein can be considered to implement in any type of computer-readable storage medium completely, described computer-readable storage medium stores the computer instruction set of correspondence wherein, and described computer instruction set will cause the processor being associated to perform described herein functional upon execution.Therefore, the various aspects of the present invention can embody in many different forms, and form of ownership has been expected in the range of the subject matter belonging to advocated the most.It addition, for each in embodiment described herein, the corresponding form of this type of embodiment any can be described herein as (such as) " being configured to perform the logic of described action ".
High data rate (HDR) subscriber station (referred to herein as access terminal (AT)) can be mobile or fixed, and can communicate with one or more HDR base stations (referred to herein as modem group transceiver (MPT) or base station (BS)).Access terminal by packet transmission to HDR base station controller (referred to as modem group controller (MPC), base station controller and/or mobile switching centre (MSC)) and receives packet by one or more modem group transceivers.Modem group transceiver and modem group controller are referred to as the part of the network of access network.Access network packet can be transported to multiple access terminal and between multiple access terminals transport data packets.
Access network can be connected further to the additional networks outside access network, such as company intranet or the Internet, and can between each access terminal and this type of external network transport data packets.Set up the access terminal that effective traffic channel is connected with one or more modem group transceivers and be referred to as effective access terminal, and be said to be and be in service condition.Be in set up with one or more modem group transceivers the access terminal during effective traffic channel is connected be said to be in connection setting state.Access terminal can be by wireless channel or to pass through any data set that wire message way (such as using optical fiber or coaxial cable) communicates.Access terminal may further be any one in the most eurypalynous device, and it includes but not limited to PC card, compact flash, outside or inside modem, or mobile or fixed line telephone.Access terminal is referred to as reverse link or Traffic Channel by its communication link sending signal to modem group transceiver.Modem group transceiver is referred to as forward link or Traffic Channel by its communication link sending signal to access terminal.As used herein, term " Traffic Channel " may refer to forward and reverse Traffic Channel.
Fig. 1 explanation is according to the block diagram of an one exemplary embodiment of the wireless system 100 of at least one embodiment of the present invention.System 100 can contain access terminal, such as cellular phone 102, it communicates with access network or radio access network (RAN) 120 via air interface 104, access terminal 102 can be connected to network equipment by described network 120, thus the Data Connectivity between packet-switched data network (such as, in-house network, the Internet and/or carrier network 126) and access terminal 102,108,110,112 is provided.As shown here, access terminal can be cellular phone 102, personal digital assistant 108, pager 110 (it is shown as two-way text pager herein) or the independent computer platform 112 even with wireless communication port.Therefore embodiments of the invention can include wireless communication port or have realization in any type of access terminal of wireless communication ability, described access terminal includes but not limited to radio modem, pcmcia card, personal computer, phone, or its any combination or sub-portfolio.It addition, as used herein, term " Subscriber terminals ", " access terminal ", " wireless device ", " client terminal device ", " mobile terminal " and its modification are used interchangeably.
It is not limited to illustrated configuration referring back to Fig. 1, the assembly of the wireless network 100 of the one exemplary embodiment of the present invention and the mutual relation of each element.System 100 is the most exemplary, and can include any system allowing remote access terminal (such as wireless client calculates device 102,108,110,112) among each other and/or to communicate between the assembly connected via air interface 104 and RAN120 (including but not limited to wireless carriers 126, the Internet and/or other remote server) with wireless system.
RAN120 controls to be sent to the message (conventionally sending) of MPC/MSC122 as packet.Carrier network 126 can pass through network, the Internet and/or public switched telephone network (PSTN) to communicate with MPC/MSC122.Or, MPC/MSC122 may be coupled directly to the Internet or external network.Conventionally, network or Internet connection between carrier network 126 and MPC/MSC122 transmit data, and PSTN transmits voice messaging.MPC/MSC122 may be connected to multiple base station (BS) or modem group transceiver (MPT) 124.In a similar manner to the carrier network, MPC/MSC122 is conventionally connected to MPT/BS124 for data transmission and/or voice messaging by network, the Internet and/or PSTN.Voice-and-data message wirelessly can be broadcast to access terminal by MPT/BS124, such as cellular phone 102.MPT/BS124, MPC/MSC122 and other assembly can form RAN120, as known in the art.But, it be also possible to use alternative arrangements, and the invention is not restricted to illustrated configuration.
Referring to Fig. 2, access terminal 102 (such as cellular phone) has platform 202, it can receive and perform software application, data and/or the order launched from RAN120, and it can be ultimately from carrier network 126, the Internet and/or other remote server and network.Platform 202 can include transceiver 206, and it is operatively coupled to special IC (" ASIC " 208) or other processor, microprocessor, logic circuit or other data processing equipment.ASIC208 or other processor perform application programming interface (" API ") 210 layers, and it interfaces with any resident program in the memorizer 212 of wireless device.Memorizer 212 can comprise read-only or that random access memory (RAM and ROM), EEPROM, flash cards or computer platform are conventional any memorizer.Platform 202 may also include local data bank 214, and it can preserve the application program not being actively used in memorizer 212.Local data bank 214 is conventionally flash memory cells, but can be any secondary memory means as known in the art, such as magnetic medium, EEPROM, optical media, tape, floppy disk or hard disk etc..Inside panel 202 assembly can also be operably coupled to external device (ED), such as antenna 222, display 224, keypad 226, push-to-talk button 228, audio frequency input 230 and audio frequency output 232 and other assembly, as known in the art.
Therefore, one embodiment of the invention can include a kind of access terminal, it ability including performing function described herein.As those skilled in the art will understand, various logic element with discrete elements, can perform on a processor software module or software and any combination of hardware embody to realize disclosed herein functional.For example, ASIC208, memorizer 212, API210 and local data bank 214 all can use to load, store and perform various function disclosed herein collaboratively, and therefore, can distribute via various elements in order to perform the logic of these functions.Or, described functional it is incorporated in a discrete component.Therefore, the feature of the access terminal in Fig. 2 is considered merely as illustrative, and the invention is not restricted to illustrated feature or layout.
As discussed in the background section, conventional system provides the limited alternatives for responding incoming call.For example, participate in meeting or be in most of subscribers of theater and will check it is who is calling and then ignoring described calling or is leaving to answer described calling privately.But, embodiments of the invention provide the ability of customized responses in advance, and described response is storable in phone, operator and/or is coupled at other remote server of communication network.In one embodiment, this allows subscriber checks it is who is calling and is selecting pre-programmed response when receiving calling.For example, message may say " the most in session, I will wire back in one hour " or " I is not familiar with your telephone number, if this is to sell phone, then please I deleted from your list " to you.It addition, embodiments of the invention can identity based on caller and provide and automated to respond to and selection based on situation.
For example, by using phone or network storage device, the recordable self-defined speech message of subscriber.Unique index can be given to each speech message.When receiving the call, subscriber has the ability selecting to answer, ignore or send the one in pre-programmed speech message.Described selection can interactively be selected by subscriber or can identity based on caller (such as, via caller ID) automatically determine.
Hereinafter the embodiment of the present invention is described mainly in audio call and in response to its pre-programmed message.But, the invention is not restricted to these examples.Being understood by those skilled in the art that, the embodiment of the present invention can include text message transmission, internet protocol voice (VoIP) calling, PoC (PTT) calling etc..Therefore, example presented herein is only merely for the purpose of the explanation embodiment of the present invention, and should not be construed as the scope limiting described embodiment.
Referring to Fig. 3, it is provided that the flow chart of each side of the present invention is described.Receive communication (302).Identify described communication (304).Described identification can be to extract caller ID, telephone number or title.Or, described identification can relate to determine that communication type is (such as, audio call, text message, PTT, VoIP) and identity data (such as, caller ID, telephone number, title, e-mail address, Internet Protocol (IP) address).By using identity and/or communication type information, it may be determined that response.For example, audio call can be based on telephone number and storage information cause title identification (such as, in contacts list) on an access terminal.Access terminal also can store the information such as such as classification (such as, private, business, also in contacts list), and described information can be associated and for selecting pre-programmed response with identification data (such as, telephone number, title).System then can check whether to be programmed for the communication received and automated to respond to (such as, based on caller ID, title, classification etc.) (306).If not selecting to automated to respond to for the communication received, then the identification information (310) of described communication can be shown at access terminal.This information can include (such as) communication type (such as, audio call, text message), source (such as, title, telephone number) and/or source categories (such as, business, individual).Subscriber optionally selects situation (such as, meeting, theater, have a holiday) to become more meticulous the selection (312) to appropriate response.This can arrange in advance or select (if if this option can be used) when calling.If this option can with and do not preselect, then subscriber can be pointed out to select situation (314) (such as, seeing Fig. 6 A).After the context is selected or without selecting if any situation, Response List (316) for you to choose (such as, seeing Fig. 6 B) can be provided to subscriber.Once select, just can initiate described response (330).For example, pre-programmed speech message can tell that subscriber described in caller the most in session and will wire back the most immediately.There is provided the appropriate response message of situation to can help to avoid various problems to caller, such as, receive multiple calling from same call person, because many callers by repeatedly callback rather than leave voice mail.
In automatic mode, the matters of Response to selection are mutual perhaps without any subscriber.For example, based on CID (such as, the caller ID on incoming call), optional pre-programmed response (324), and initial selected response (330).Selected response can be identical for all scenario, or subscriber can provide can make described in automatically select some contextual information become more meticulous, it can be detected (320) and in order to limit the response (322) for selecting, and then will select the appropriate response (324) of situation.
For example, replace the particular message recording each event, subscriber can set up a series of replacement based on some criterions and respond, described criterion for example, situation is (such as, meeting, theater etc.), communication type (such as, audio call, text message etc.) and the specific identity of caller or classification.In an example, situation can be " having a holiday ", and communication can be audio call, and caller can be in " private " classification.These parameters given, can would is that the usual manner of appropriate response makes calling pass through.But, in alternate example, situation can be " having a holiday ", and communication can be audio call, and caller is in " business " classification.These parameters given, calling may result in system and automatically selects prerecorded message, and described prerecorded message states that the next business day after vacation end date is responded by the Close Date of vacation and described calling.Described response can overturn in " meeting " situation, and the caller from " business " classification wherein can be made by consulting for subscriber, and the caller in " private " classification can automatically derive statement subscriber the most in session and the message that will wire back after the conference.If an automatic message is assigned to caller or classification, then the situation of Response to selection will be carried out based on communication identifier information.Even if it addition, there is multiple message for each classification, then also can use the default message for each classification in the case of unselected any situation.
Fig. 4 explanation is according to the flow chart of the method for recording audio messages of at least one embodiment of the present invention.In discussing herein, subscriber is considered owner or the actual user of access terminal, and caller is the personnel calling described subscriber.Initialization can with subscriber record can to receptions calling pre-programmed response in use acoustic frequency response (410) start.Subscriber can preserve described message and assign identifier (such as, title, numbering and/or text) (420).Described message can be the acoustic frequency response (430) in storage memorizer on an access terminal and/or provider network storage device.If subscriber completes record message (440), then this setting process completes (450).If subscriber's still unfinished record message, then subscriber can continue record (410) and repeat described process.It is understood by those skilled in the art that, the invention is not restricted to described feature.For example, embodiments of the invention can include the pre-programmed text response to text message.In the foregoing written description, replace in record acoustic frequency response, can input of text messages, to its assign identifier, and be stored for after a while as to received communicate response and retrieve.It addition, described message also can be assigned to particular contact, classification and/or situation to promote that message selects, as discussed herein.
It addition, in the another aspect of described embodiment, the audio frequency recorded can be designated as the introductory audio frequency for each contact person.If it is available, the most described introductory audio frequency can be with pre-programmed response combination to provide the response relatively having customization.For example, replace informing, to caller, the pre-programmed response that subscriber will wire back the most in session and afterwards to them in only obtaining, introductory audio frequency described pre-programmed response can be individualized (such as, " hello; John ", then " I the most in session ... ").Therefore, caller can receive more personalized response, and it also includes that subscriber knows the audio frequency instruction responded to whom.
As discussed above, pre-programmed response is storable in access terminal, server or a combination of both.As used herein, term " server " refers to any device being coupled to communication network and can communicating with access terminal and incoming callers.Equally, function described herein can be located in access terminal, server or a combination of both.For example, automatic mode (such as, as discussed relative to Fig. 3) can be implemented in the server on carrier network so that even screened it before by call diversion to access terminal.Additionally, in other embodiments, access terminal and the work of server tunable.For example, in order to reduce the storage device in access terminal and processor load, access terminal can be used as selecting the interface of pre-programmed response.But, the actual storage of pre-programmed response and process can perform on the server.
Fig. 5 explanation is according to the flow chart for processing the method being received communication of at least one embodiment of the present invention.In illustrated method, communicate as audio call, present it to contribute to explaining and unrestricted embodiments of the invention.Receive and identify calling (510).If subscriber can use, then subscriber can check identification information (such as, caller ID) (512).If subscriber is unavailable, then described process can continue to carry out automatically selecting (such as, as discussed relative to Fig. 3) or carrying out, based on communication identification (such as, caller ID), the pre-programmed response (515) given tacit consent to.It is assigned to described caller ID or the classification corresponding to caller ID, then caller can be transferred to the voice mail (520) of routine without pre-programmed response.If having automatically selected pre-programmed response, then in a similar manner it can be processed (such as, 526,528) as being manually selected, this is discussed in detail below.The availability of subscriber manually can be arranged by subscriber (such as, be set to automated to respond to pattern, unavailable pattern etc. by system), or can arrange (such as, phone being set to stillness mode) detection from access terminal.
If subscriber checked caller ID, so subscriber can determine that it is to answer described calling (514) (such as, pressing send key) and regular call is processed (516) or is transferred to conventional mailbox (518) (such as, soft key is ignored in selection), wherein can leave message (520) on voice mail.But, in conjunction with these options, the list (522) (such as, seeing Fig. 6 A and Fig. 6 B) of situation and/or pre-programmed response also can be presented to subscriber.This allows subscriber to have the chance (524) selecting pre-programmed response from the list of pre-programmed response.If subscriber does not makes a choice within the time limit or selects not select from described list, then can be by the voice mail (520) of call diversion to subscriber.Timeout feature is provided to provide response within reasonable time to caller, even if it is also such for holding fire.From the perspective of caller, if the non-selected any response of subscriber, then calling will be only the missed call being transferred to voice mail.Optionally, in order to promote to obtain the prolongation time for subscriber's Response to selection, can play message, thus inform that caller does not wants on-hook to obtain response.If have selected response, so retrieve selected pre-programmed response (526), and described response (message) is supplied to caller, thus allow subscriber to provide than caller is transferred to general voice mail and respond in more detail, still allow for subscriber to continue it in the case of very small amount is interrupted or do not interrupted movable simultaneously.Once provided with response, just can terminate call (530) or caller is optionally transferred to voice mail (520), wherein can leave message based on the information provided in pre-programmed response to subscriber.For example, the pre-programmed response for business connection people can state that subscriber's this morning the most in session but will wire back in this afternoon, and may call for caller and stay contact this afternoon to facilitate the time in the voice mail of subscriber.In another example, pre-programmed response can even be further directed to unique individual and customize, and such as " John thanks to your incoming call.I, but I wished that this afternoon and you discuss X project the most in session this morning.I facilitates the time to what you wired back or sends e-mails to confirm the time of our videoconference to me please to leave this afternoon in my voice mail." this can select (524) for contact person " John " or be set to the most pre-programmed response 515 so that John will automatically derive this message when calling.After the message, calling directly can be transferred to voice mail 520 so that message can be left to subscriber.
Fig. 6 A and 6B illustrates according to the display in the access terminal of at least one embodiment of the present invention.These are provided to be only used to discuss the present invention and should not be construed as the restriction present invention to the explanation of display.It addition, be understood by those skilled in the art that, exist and can change many design options of display and this type of changes all belong in the range of the embodiment of the present invention.
In fig. 6, the display 224 in access terminal is described.For example, when a communication is received, the information 600 of described communication of identifying can be shown in a part for display 224.Identify that the information 600 of described communication can include the identity (such as, title, telephone number) of communication type (such as, audio call) and caller.It addition, the first menu 610 of option can be shown, such as the selection to situation of pre-programmed response.As discussed above, situation can be used to select to become more meticulous available message.For example, if selecting " meeting " situation 612 via soft key 622, then can become more meticulous next selective listing (such as, seeing Fig. 6 B) to the appropriate message for meeting situation.Or, subscriber is optional skips this filtration (such as, selecting soft key 624) so that show all pre-programmed message.
Referring to Fig. 6 B, it is assumed that have selected meeting situation, then be alternatively used for the list 630 of the pre-programmed response of described situation.For example, each in these responses can include that subscriber the most in session and by telegram in reply or responds the instruction of (such as, going back to see in office) in another way.Therefore, subscriber can provide, to caller, the information (632) that situation is relevant by selecting the one in pre-programmed message, which reduces the interruption of subscriber, provides ratio only to staying the general of message to ask many relevant informations to caller simultaneously.It addition, based on communication identification, the list of the pre-programmed response that can become more meticulous further.For example, the list for the pre-programmed response of meeting situation can change for the ID in different classes of (such as, business, individual etc.).Equally, default response or self-defined response can be associated with particular contact, making to be customized and selected (such as, use soft key 642) for the specific response of described individual, such as previous examples request call person confirms the time of the videoconference about project.But, if subscriber is unsatisfied with any one in described pre-programmed option, then subscriber is optional ignores described calling 644 (such as, by selecting soft key 644 or failing to take action), now can be by call diversion to voice mail.
As learned from the previous examples, embodiments of the invention can use multiple criterion with in response to reception calling provide firm context driven responses to various callers.It addition, utilize existing information (such as from the category caller of the contact manager of (or on server) in access terminal) to reduce effort that subscriber made in order to maintain the ID being associated with pre-programmed response and for these data being stored at access terminal or storage memorizer on the server.For example, pre-programmed response to the pre-programmed response of category assignment, and can be used for the contact person in described classification in the case of not having the most pre-programmed response to be associated with each contact person by subscriber.
And, as will be appreciated from the foregoing examples, embodiments of the invention can include the equipment for performing function discussed herein and system.For example, one embodiment of the invention can include a kind of equipment, such as access terminal 102 in Fig. 2, it includes being configured to receiving the logic of communication, is configured to identify the logic of described communication, is configured to the logic that described communication is associated with pre-programmed response, and is configured to the logic using described pre-programmed response to respond described communication.But, in other embodiments, as discussed herein, described logic can reside on server or in access terminal and server a combination of both of communicating with access terminal.It is understood by those skilled in the art that, described herein functional can embody in many forms, and can be integrated in single assembly or be distributed on many devices of communicating with one another.Therefore, the scope that embodiment described should not be construed as limiting the invention.
It addition, described equipment can include that the logic sum being configured to set up situation for described pre-programmed response is configured to determine the logic (such as, seeing Fig. 6 A and 6B) of available pre-programmed response based on described situation.It addition, the embodiment logic that can include being configured to retrieving prerecorded audio message (such as, from memorizer 212) be configured to play described prerecorded audio message to the described logic communicating and responding.For example, access terminal 102 can use custom hardware, such as codec and transceiver 206 to return to caller, as known in the art to be launched by acoustic frequency response.Voice input device 230 can be used for recording audio message, or it can use any known method to record and store.For example, audio message recordable on the remote computer and via RAN120, media (such as, SDRAM) can be loaded and unloaded upload to access terminal 102, or be stored directly on the server on carrier network 126.
It is understood by those skilled in the art that, the various logic element (no matter being hardware, software, computer-readable media or the combination of each) that any one in function described herein can be embodied as in described equipment.For example, in addition to other function described herein, embodiments of the invention can include plurality of devices, its have further the identification information being configured to show described communication and the logic of the list of pre-programmed response, be configured to based on the pre-programmed response selected from described list by pre-programmed response with described communicate be associated logic, be configured to determine the logic of classification based on described identification information and be configured to limit the logic of the list of pre-programmed response based on described classification.Therefore, embodiments of the invention are not limited to logic element expressly discussed herein.
Being understood by those skilled in the art that, information and signal can use any one in multiple different technologies and skill to represent.For example, in whole above description may reference data, instruct, order, information, signal, position, symbol and chip can be represented by voltage, electric current, electromagnetic wave, magnetic field or particle, light field or particle or its any combination.
It addition, be understood by those skilled in the art that, the various illustrative components, blocks, module, circuit and the algorithm steps that describe in conjunction with embodiments disclosed herein can be embodied as electronic hardware, computer software or a combination of both.In order to clearly demonstrate this interchangeability of hardware and software, the most generally describe various Illustrative components, block, module, circuit and step at its functional aspect.This type of functional is embodied as hardware or software depends on application-specific and the design limit applying whole system.Those skilled in the art can be implemented in various ways described functional for each application-specific, but this type of embodiment decision-making should not be construed to cause the disengaging of the scope with the embodiment of the present invention.
In conjunction with embodiments disclosed herein describe various illustrative components, blocks, module and circuit can with general processor, digital signal processor (DSP), special IC (ASIC), field programmable gate array (FPGA) or other programmable logic device, discrete gate or transistor logic, discrete hardware components or be designed to execution functionality described herein its any combination be practiced or carried out.Described logic it be also possible to use and calculates the combination of device and implement, such as DSP and the combination of microprocessor, multi-microprocessor or any other this type of configuration.
The method, sequence and/or the algorithm that describe in conjunction with embodiments disclosed herein can be directly with hardware, with the software module performed by processor or implement with a combination of both.Software module can reside in RAM memory, flash memory, ROM memory, eprom memory, eeprom memory, depositor, hard disk, can removable disk, CD-ROM or known in the art other form any storage media in.Exemplary storage medium is coupled to processor so that processor can be from read information with to storage media write information.In replacement scheme, storage media can be integrated with processor.Processor and storage media can reside in ASIC.ASIC can reside in access terminal.In replacement scheme, processor and storage media can be resident in an access terminal as discrete component.
Therefore, embodiments of the invention can include a kind of computer-readable media, and it comprises as discussed herein for the method for pre-programmed subscriber response.For example, described method comprises the steps that reception communication；Identify described communication；Described communication is associated with pre-programmed response；And use described pre-programmed response that described communication is responded.Therefore, the invention is not restricted to illustrated example, and any means for performing the functionality described herein is included in embodiments of the invention.
Although the foregoing disclosure shows illustrative embodiment of the present invention, it should be noted that herein can various changes and modifications may be made in the case of the scope of the invention defined without departing from appended claims.The function of method item, step and/or action according to the embodiment of the present invention described herein need not perform in any particular order.Although additionally, the element of the present invention can be described or claimed in the singular, but it is also contemplated that plural form, being limited to odd number unless explicitly stated.
Claims (12)
1. a communication processing method, it comprises:
Receive communication on an access terminal；
Described access terminal identifies described communication；
Described communication being associated with the pre-programmed response being stored in described access terminal, wherein described communication being associated with pre-programmed response comprises:
Described access terminal shows the identification information of described communication；
Described access terminal shows context list；
The user receiving situation from shown described context list selects；
Based on selected described situation, described access terminal shows the list through prerecorded response message, wherein:
Recorded often once prerecorded response message before receiving described communication, and be often stored in described access terminal once prerecorded response message；And
Often include that the described situation by selected informs the instruction of recipient once prerecorded response message；
Through the described context list shown by prerecorded response message, described user's selection through prerecorded response message is received from described；And
Described it is associated selected with described communication through prerecorded response message；And
Use selected described through prerecorded response message, respond described communication from described access terminal.
Method the most according to claim 1, wherein identifies that described communication comprises further:
Determine communication type；And
Determine the identifier being associated with described communication.
Method the most according to claim 2, wherein said communication type is at least one in audio call, text message, internet protocol voice (VoIP) calling or PoC (PTT) calling.
Method the most according to claim 2, wherein said identifier is at least one in telephone number, title, e-mail address or Internet Protocol (IP) address.
Method the most according to claim 1, wherein responds described communication and comprises:
Retrieve prerecorded audio message；And
Play described prerecorded audio message as the described response to described communication.
Method the most according to claim 1, it comprises further:
Display context list；And
The list of described pre-programmed response is limited based on selected situation.
7. a communication processing equipment, it comprises:
For receiving the device of communication on an access terminal；
For identifying the device of described communication in described access terminal；
For the device that described communication is associated with the pre-programmed response being stored in described access terminal, wherein said for the device that described communication is associated with described pre-programmed response is comprised:
For showing the device of the identification information of described communication in described access terminal；
For showing the device of context list in described access terminal；
For receiving the device that the user of situation selects from shown described context list；
For based on selected described situation, described access terminal shows the device of list through prerecorded response message, wherein
Recorded often once prerecorded response message before receiving described communication, and be often stored in described access terminal once prerecorded response message；And
Often include that the described situation by selected informs the instruction of recipient once prerecorded response message；
For receiving, from described, the device that the described user through prerecorded response message selects in the described context list shown by prerecorded response message；And
For by the selected described device being associated with described communication through prerecorded response；And
Selected described through prerecorded response message for using, the device of described communication is responded from described access terminal.
Equipment the most according to claim 7, the wherein said device for identifying described communication comprises further:
For determining the device of communication type；And
For determining the device of the identifier being associated with described communication.
Equipment the most according to claim 8, wherein said communication type is at least one in audio call, text message, internet protocol voice (VoIP) calling or PoC (PTT) calling, and wherein said identifier is at least one in telephone number, title, e-mail address or Internet Protocol (IP) address.
Equipment the most according to claim 7, the wherein said device for using described pre-programmed response to respond described communication comprises:
For retrieving the device of prerecorded audio message；And
For by playing the device that described communication is responded by described prerecorded audio message.
11. equipment according to claim 7, it comprises further:
For showing the device of context list；And
For limiting the device of the list of described pre-programmed response based on selected situation.
12. equipment according to claim 7, wherein said equipment is at least one in access terminal or server.
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US11/689,084 | 2007-03-21 | ||
| US11/689,084 US8768320B2 (en) | 2007-03-21 | 2007-03-21 | Pre-programmed subscriber response |
| PCT/US2008/057617 WO2008116047A1 (en) | 2007-03-21 | 2008-03-20 | Pre-programmed subscriber response |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN101636754A CN101636754A (en) | 2010-01-27 |
| CN101636754B true CN101636754B (en) | 2016-08-03 |
Family
ID=39645561
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN200880008712.0A Expired - Fee Related CN101636754B (en) | 2007-03-21 | 2008-03-20 | Pre-programmed subscriber response |
Country Status (6)
| Country | Link |
|---|---|
| US (1) | US8768320B2 (en) |
| EP (1) | EP2140414A1 (en) |
| JP (1) | JP2010522508A (en) |
| KR (1) | KR101269950B1 (en) |
| CN (1) | CN101636754B (en) |
| WO (1) | WO2008116047A1 (en) |
Families Citing this family (19)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6904141B2 (en) * | 2001-11-30 | 2005-06-07 | General Motors Corporation | Method and device for remotely routing a voice call |
| KR100850573B1 (en) | 2007-04-04 | 2008-08-06 | 삼성전자주식회사 | Mobile terminal for ptt and method for executing missed ptt call information thereof |
| US20080305806A1 (en) * | 2007-06-11 | 2008-12-11 | Searete Llc, A Limited Liability Corporation Of The Sate Of Delaware | Context associating aspects |
| KR20100033613A (en) * | 2008-09-22 | 2010-03-31 | 삼성전자주식회사 | Method, system and mobile terminal for notifying absence in ptt service |
| US8385975B2 (en) * | 2009-04-23 | 2013-02-26 | Qualcomm Incorporated | Context-based messaging for wireless communication |
| TWI554076B (en) * | 2009-09-04 | 2016-10-11 | 普露諾洛股份有限公司 | Remote phone manager |
| US8843116B2 (en) * | 2009-09-22 | 2014-09-23 | Microsoft Corporation | User-selectable environments for mobile communications devices |
| KR101664430B1 (en) | 2009-11-13 | 2016-10-10 | 삼성전자주식회사 | Method and apparatus for providing remote UI service |
| US9541411B2 (en) * | 2010-11-20 | 2017-01-10 | Telenav, Inc. | Navigation system with destination travel category extraction measurement capture mechanism and method of operation thereof |
| US8456299B2 (en) * | 2010-12-01 | 2013-06-04 | Tyco Safety Products Canada Ltd. | Automated audio messaging in two-way voice alarm systems |
| CN105871561B (en) * | 2012-03-27 | 2021-01-26 | 英特尔公司 | Wireless wake-up device for cell module |
| US11516643B1 (en) * | 2013-05-18 | 2022-11-29 | Loralee Hajdu | Connection specific selection of automated response messages |
| US10057423B1 (en) * | 2015-12-03 | 2018-08-21 | Babak Sheikh | System and method for responding to telephone calls and written communications |
| WO2017099338A1 (en) * | 2015-12-08 | 2017-06-15 | 삼성전자 주식회사 | User terminal device and control method therefor |
| KR102540311B1 (en) | 2015-12-08 | 2023-06-07 | 삼성전자주식회사 | User terminal device and control method thereof |
| WO2018092141A1 (en) * | 2016-11-17 | 2018-05-24 | Cell Buddy Network Ltd. | Inbound call to chat |
| US10873545B2 (en) * | 2017-06-12 | 2020-12-22 | Microsoft Technology Licensing, Llc | Automatic action responses |
| US11556548B2 (en) | 2017-08-08 | 2023-01-17 | Microsoft Technology Licensing, Llc | Intelligent query system for attachments |
| US10706845B1 (en) * | 2017-09-19 | 2020-07-07 | Amazon Technologies, Inc. | Communicating announcements |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP1460867A1 (en) * | 2003-03-17 | 2004-09-22 | Nec Corporation | Method of automatically replying to e-mail and mobile terminal for doing the same |
| CN1894947A (en) * | 2003-12-16 | 2007-01-10 | 诺基亚公司 | Automatic call answering system or method such as a voice mail server |
Family Cites Families (17)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH04168863A (en) | 1990-10-31 | 1992-06-17 | Nec Corp | Line connection device |
| US5675752A (en) * | 1994-09-15 | 1997-10-07 | Sony Corporation | Interactive applications generator for an interactive presentation environment |
| US6061439A (en) * | 1997-03-27 | 2000-05-09 | Nortel Networks Corporation | Method and apparatus for providing subscriber services to a telephone |
| US7711565B1 (en) * | 1999-06-10 | 2010-05-04 | Gazdzinski Robert F | “Smart” elevator system and method |
| US20020161634A1 (en) * | 2001-04-27 | 2002-10-31 | Koninklijke Philips Electronics N.V. | Electronic document with an automatically updated portion |
| JP2003125453A (en) | 2001-10-12 | 2003-04-25 | Toshiba Corp | Mobile communication terminal |
| JPWO2003039123A1 (en) * | 2001-11-01 | 2005-02-24 | 富士通株式会社 | E-mail system and e-mail transmission method |
| US7668915B2 (en) | 2001-12-20 | 2010-02-23 | Motorola, Inc. | System and method for responding to a communication message with a canned reply |
| JP2004304236A (en) | 2003-03-28 | 2004-10-28 | Kyocera Corp | Mobile terminal device |
| US7117445B2 (en) * | 2003-06-30 | 2006-10-03 | Danger, Inc. | Multi-mode communication apparatus and interface for contacting a user |
| US7443962B2 (en) * | 2003-11-03 | 2008-10-28 | Microsoft Corporation | System and process for speaking in a two-way voice communication without talking using a set of speech selection menus |
| JP3877724B2 (en) | 2003-12-25 | 2007-02-07 | 三洋電機株式会社 | Telephone |
| US7996372B2 (en) | 2005-01-18 | 2011-08-09 | Mercury Communications Group, Llc | Automated response to solicited and unsolicited communications and automated collection and management of data extracted therefrom |
| JP4302647B2 (en) | 2005-02-18 | 2009-07-29 | ソフトバンクモバイル株式会社 | Mobile communication terminal |
| JP4584027B2 (en) | 2005-05-18 | 2010-11-17 | 株式会社エクシング | Telephone |
| US20070021149A1 (en) * | 2005-07-18 | 2007-01-25 | Abbassikhah Ali R | Globaly applied technology enhanced or "GATE" |
| US20080059605A1 (en) * | 2006-01-20 | 2008-03-06 | Shaul Shalev | Systems and methods for operating communication processes using a personalized communication web server |
-
2007
- 2007-03-21 US US11/689,084 patent/US8768320B2/en not_active Expired - Fee Related
-
2008
- 2008-03-20 JP JP2010501097A patent/JP2010522508A/en active Pending
- 2008-03-20 EP EP08744106A patent/EP2140414A1/en not_active Ceased
- 2008-03-20 KR KR1020097022005A patent/KR101269950B1/en active IP Right Grant
- 2008-03-20 CN CN200880008712.0A patent/CN101636754B/en not_active Expired - Fee Related
- 2008-03-20 WO PCT/US2008/057617 patent/WO2008116047A1/en active Application Filing
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP1460867A1 (en) * | 2003-03-17 | 2004-09-22 | Nec Corporation | Method of automatically replying to e-mail and mobile terminal for doing the same |
| CN1894947A (en) * | 2003-12-16 | 2007-01-10 | 诺基亚公司 | Automatic call answering system or method such as a voice mail server |
Also Published As
| Publication number | Publication date |
|---|---|
| US20080233932A1 (en) | 2008-09-25 |
| KR101269950B1 (en) | 2013-05-31 |
| KR20090132613A (en) | 2009-12-30 |
| US8768320B2 (en) | 2014-07-01 |
| JP2010522508A (en) | 2010-07-01 |
| CN101636754A (en) | 2010-01-27 |
| EP2140414A1 (en) | 2010-01-06 |
| WO2008116047A1 (en) | 2008-09-25 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN101636754B (en) | Pre-programmed subscriber response | |
| JP4504357B2 (en) | System and method for storage and access of multimedia messages | |
| US9525984B2 (en) | Devices, systems and methods for mobile custom response | |
| CN102484785B (en) | Sending an alert to mobile device via the currently enabled VSIM subscription informing the user of the received call attempt | |
| CN103581429B (en) | For providing the method, apparatus and system of closing notice | |
| EP1719340B1 (en) | Method and application for arranging a conference call in a cellular network and a mobile terminal operating in a cellular network | |
| US20070037562A1 (en) | Method and system for call management within a cellular telephone group subscription | |
| JP5232173B2 (en) | Server apparatus and message transmission method | |
| MX2007001442A (en) | Mobile voice mail screening method. | |
| JP2009543459A (en) | Call priority management system for communication networks | |
| JP2003219137A (en) | Method for identifying communication source, method for acquiring message, method for processing voice mail message, method for notifying communication and method for facsimile transmitting | |
| KR20120099536A (en) | Methods and apparatus for providing call conferencing services | |
| CN108293082B (en) | Method for supporting voice call in communication terminal and terminal thereof | |
| JP2004537192A (en) | Phone handling system and method | |
| CN101090361A (en) | Method for sending customizated multimedia greeting to calling party in communication network | |
| US20090041213A1 (en) | System and method for transferring voice messages | |
| JP4488973B2 (en) | Voice communication terminal, incoming call control method, and outgoing call control method | |
| CN102238261A (en) | Control method and device for controlling call request answering of call receiving equipment | |
| US8761742B2 (en) | System and method of transmitting a message to a caller | |
| WO2008050325A1 (en) | Method and system for automatic call completion of unanswered calls made to or from a telecommunication device | |
| US20050111417A1 (en) | Data delivery | |
| US10965817B1 (en) | System for automatic text messaging | |
| US7353015B1 (en) | Method and a device for erasing a notification message | |
| CN101601312B (en) | Pausing call processing to enable the playback of information | |
| US20050159168A1 (en) | Network support for forwarding incoming fax call to mobile fax device |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20160803 |