CN101447949A - Information interaction method and device based on instant messaging system - Google Patents

Information interaction method and device based on instant messaging system Download PDF

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Publication number
CN101447949A
CN101447949A CNA2007101681880A CN200710168188A CN101447949A CN 101447949 A CN101447949 A CN 101447949A CN A2007101681880 A CNA2007101681880 A CN A2007101681880A CN 200710168188 A CN200710168188 A CN 200710168188A CN 101447949 A CN101447949 A CN 101447949A
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message
page
user
contact person
module
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CN101447949B (en
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刘庚
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Alibaba Group Holding Ltd
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Alibaba Group Holding Ltd
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Priority to HK09110390.6A priority patent/HK1130590A1/en
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Abstract

The invention provides an information interaction method based on an instant messaging system, comprising: a first message submitted by a user on a message submitting page is received; an ID of the first message is generated; the contact person information of the user is obtained and prompt information is displayed at clients of all contact persons according to the ID of the user and the ID of the first message; the message submitting page is returned according to an extract request emitted by the contact against the ID of the first message; receiving a second message submitted by the contact person on a message reply page; the ID of the second message is generated; the prompt information at the client of the user is displayed according to the ID of the second information and the message replay page is returned according to the extract request emitted by the user against the ID of the second message. The invention can effectively improve the utilization rate of resources and reduce the occupancy of the resources.

Description

A kind of method for message interaction and device based on instant communicating system
Technical field
The present invention relates to the network data exchange field, particularly relate to a kind of method for message interaction and a kind of interacting message device based on instant communicating system based on instant communicating system.
Background technology
Instant messaging (IM, Instant Messaging) be a kind of people of making can discern on the net the online user and with the technology of these online user's real-time exchange message, because many advantages such as the real-time that instant messaging had, low cost, high efficiency have become one of communication modes that generally uses at present in the netizen.
Usually, instant communicating system comprises the server cluster that one or more server is formed, and the unified interacting message service that externally provides based on instant communicating system is provided, and typical instant messaging process is:
(1) user's log-in instant communication system connects instant communication server;
(2) obtain contacts list (buddy list) from server, read online associated person information;
(3) set up point-to-point the connection according to user's request between user's (client 1) and the contact person who is asked (client 2);
(4) stable if both sides connect, then between user's (client 1) and contact person's (client 2), adopt the UDP mode to transmit message; If both sides connect instability, then finish message and transmit with the mode of transit server.
Instant messaging process based on above-mentioned two parties, prior art has further proposed the instant messaging mode of multi-party users, for example, QQ group, MSN group etc., it realizes that principle is that special-purpose transfer server or service routine (as QQ group number) are set, the message that the user is submitted to is transmitted to all interior users of group by this transfer server or service routine, yet, the mode of this instant messaging need take more server resource, and the validity of the utilization of resources is also lower, for example, in QQ group, suppose that the party A-subscriber has submitted A message to, A message is forwarded to all users in the group, the party B-subscriber has replied B message at A message then, and B message also is forwarded to all users in the group.At this moment, if, the party A-subscriber submits to and rolls off the production line after the message or network interrupts, when logining once more because the group chat record upgrades, record rolls or other is former thereby make the party A-subscriber can't directly obtain B message,
In a word, need the urgent technical problem that solves of those skilled in the art to be exactly at present: the proposition how can innovate is a kind of can to reduce resource occupation, effectively improves the method for message interaction based on instant communicating system of resource utilization.
Summary of the invention
Technical problem to be solved by this invention provides a kind of method for message interaction based on instant communicating system, can effectively improve resource utilization, reduces resource occupation.
The present invention also provides a kind of interacting message device based on instant communicating system, in order to guarantee said method realization and application in practice.
In order to address the above problem, the invention discloses a kind of method for message interaction based on instant communicating system, comprising:
Receive first message that the user submits to the page to submit in message, described message submits to the page parameter of the page to comprise described user's ID;
Generate the ID of described first message, and described first message id is added in the page parameter of the described message submission page;
Obtain described user's associated person information, in All Contacts's the client described user ID of foundation and the first message id display reminding information;
Return the described message submission page according to the extraction request that the contact person sends at described first message id;
Receive the contact person and reply second message that the page is submitted in message, the page parameter of the described message answer page comprises described user ID, first message id and described contact person's ID;
Generate the ID of described second message, and described second message id is added in the page parameter of the described message answer page;
In the described second message id display reminding information of described user client foundation, and return described message according to the extraction request that described user sends at described second message id and reply the page.
Preferably, described method also comprises:
According to the user mark request that qualified second message id sends is carried out mark to corresponding second message;
The described second message id display reminding information of client foundation the All Contacts.
Preferably, described method also comprises:
According to the extraction request that the contact person sends at described qualified second message id, reply preferential second message that shows the described second message id correspondence of the page in described message.
Preferably, described method also comprises:
The described contact person's of forwarding acquisition request who sends at described first message id according to the contact person next stage associated person information, and in all next stage contact persons' client according to the described contact person ID and the first message id display reminding information.
Preferably, before generating first message id, described method also comprises:
Preserve described first message.
Preferably, before generating second message id, described method also comprises:
Preserve described second message.
Preferably, described first message is issue message, and described second message is answer message.
The embodiment of the invention also discloses a kind of interacting message device based on instant communicating system, comprise server, client and communication module, described server comprises:
First interface module is used to receive first message that the user submits to the page to submit in message, and described message submits to the page parameter of the page to comprise described user's ID;
First logging modle is used to generate the ID of described first message;
First parameter is added module, is used for described first message id is added into the page parameter that described message is submitted the page to;
Acquisition module is used to obtain described user's associated person information;
First returns module, is used for returning described message according to the extraction request that the contact person sends at described first message id and submits the page to;
Second interface module is used to receive the contact person and replys second message that the page is submitted in message, and the page parameter of the described message answer page comprises described user ID, first message id and described contact person's ID;
Second logging modle is used to generate the ID of described second message;
Second parameter is added module, is used for described second message id is added into the page parameter that described message is replied the page;
Second returns module, is used for returning described message according to the extraction request that described user sends at described second message id and replys the page;
Described client comprises:
Contact person's client is used for according to the described user ID and the first message id display reminding information;
Subscription client is used for according to the described second message id display reminding information;
Described communication module is used for carrying out communication between described server and client.
Preferably, described server also comprises:
Mark module is used for according to the user mark request that qualified second message id sends being carried out mark to corresponding second message;
Described contact person's client also comprises:
The mark reminding module is used for according to the described second message id display reminding information.
Preferably, described server also comprises:
Preferential display module is used for the extraction request of sending at described qualified second message id according to the contact person, replys preferential second message that shows the described second message id correspondence of the page in described message.
Preferably, described server also comprises:
Forwarding module is used for the described contact person's of forwarding acquisition request that sends at described first message id according to the contact person next stage associated person information;
Described client also comprises:
Next stage contact person client is used for according to the described contact person ID and the first message id display reminding information.
Preferably, described server also comprises:
First preserves module, is used to preserve described first message.
Preferably, described server also comprises:
Second preserves module, is used to preserve described second message.
Preferably, described first message is issue message, and described second message is answer message.
Preferably, described communication module is a special module.
Compared with prior art, the present invention has the following advantages: the present invention by set up user ID, first message is related with second message, can guarantee that message arrives the user in time, exactly, thereby under the prerequisite that economizes on resources, improved the utilance of resource greatly, and can make the user obtain better experience.
Description of drawings
Fig. 1 is the flow chart of a kind of method for message interaction embodiment 1 based on instant communicating system of the present invention;
Fig. 2 is the flow chart of a kind of method for message interaction embodiment 2 based on instant communicating system of the present invention;
Fig. 3 is the flow chart of a kind of method for message interaction embodiment 3 based on instant communicating system of the present invention;
Fig. 4 is the schematic diagram at instant communicating system interface in the object lesson;
Fig. 5 is the schematic diagram of puing question to the page in the object lesson;
Fig. 6 is the instant communicating system interface schematic diagram that the user puts question to the back contact person in the object lesson;
Fig. 7 is the problem page schematic diagram that the contact person extracts in the object lesson;
Fig. 8 is the schematic diagram of the problem answer page that the contact person opens in the object lesson;
Fig. 9 is the interface schematic diagram of prompting message frame in the object lesson;
Figure 10 is the schematic diagram at the answer interface that the user extracts in the object lesson;
Figure 11 is the schematic diagram that shows optimum answer in the object lesson;
Figure 12 is the structured flowchart of a kind of interacting message device embodiment based on instant communicating system of the present invention;
Figure 13 uses the flow chart that preferred embodiment shown in Figure 12 carries out interacting message.
Embodiment
For above-mentioned purpose of the present invention, feature and advantage can be become apparent more, the present invention is further detailed explanation below in conjunction with the drawings and specific embodiments.
The present invention can be used in numerous general or special purpose calculation element environment or the configuration.For example: personal computer, server computer, handheld device or portable set, plate equipment, multiprocessor device, comprise distributed computing environment (DCE) of above any device or equipment or the like.
The present invention can describe in the general context of the computer executable instructions of being carried out by computer, for example program module.Usually, program module comprises the routine carrying out particular task or realize particular abstract, program, object, assembly, data structure or the like.Also can in distributed computing environment (DCE), put into practice the present invention, in these distributed computing environment (DCE), by by communication network connected teleprocessing equipment execute the task.In distributed computing environment (DCE), program module can be arranged in the local and remote computer-readable storage medium that comprises memory device.
One of core idea of the embodiment of the invention is, by user and the contact person's resource thereof of utilizing instant communicating system, when the user submits message to, then the transmission interface of this message by special use is sent to server, server record sends the user ID of this message, and give ID of this distribution of messages be used for unique identification it, thereby form corresponding relation between this message id and the user ID.According to sending of this message, server can obtain active user's associated person information, and send information to the contact person, the contact person can reply this message according to this prompting, after message is replied, the ID of contact person's ID and answer message also can be sent to server, and server notifies user message to be replied subsequently, and the user can extract this answer message in client.The present invention is by associated user ID, user message ID, contact person ID and reply message id, related resource is combined, thereby under the prerequisite that economizes on resources, efficiently solve contact person in the prior art and submit to the answer of message can't accurately arrive user's problem, improved the utilance of resource greatly at the user.
With reference to figure 1, show the flow chart of a kind of method for message interaction embodiment 1 based on instant communicating system of the present invention, can may further comprise the steps:
First message that step 101, reception user submit to the page to submit in message, described message submit to the page parameter of the page to comprise described user's ID;
The ID of step 102, described first message of generation, and described first message id is added in the page parameter of the described message submission page;
Step 103, obtain described user's associated person information, in All Contacts's client according to the described user ID and the first message id display reminding information;
Step 104, the extraction request of sending at described first message id according to the contact person are returned described message and are submitted the page to;
Step 105, reception contact person reply second message that the page is submitted in message, and the page parameter of the described message answer page comprises described user ID, first message id and described contact person's ID;
The ID of step 106, described second message of generation, and described second message id is added in the page parameter of the described message answer page;
Step 107, in described user client according to the described second message id display reminding information, and return described message according to the extraction request that described user sends at described second message id and reply the page.
Wherein, the described page can be positioned by a unified resource identifier (Uniform ResourceIdentifier is called for short " URI ").URI generally is made up of three parts: the naming mechanism of access resources; Deposit the host name of resource; The title of resource self, path or parameter.For example, http://www.webmonkey.com.cn/html/html40/; This URI has represented that can be passed through a http protocol accessed resources, is positioned on the main frame www.webmonkey.com.cn, gets final product by path "/html/html40 " visit.What relatively use always in the network resource data transmission field is URL (Uniform Resource Location, URL(uniform resource locator)), and URL is a subclass of URI naming mechanism.
In the present embodiment, by transmitting page parameter, then can carry out initialization or loading data to page data, thereby show described data at page view according to this page parameter to the page.Based on the structure of above-mentioned URI, described page parameter can be attached to the URL back and transmit.As: http://www.knowsky.com/testweb? username=liming, wherein? the character string that follow the back is the data of transmitting ,=preceding is variable name ,=back is a numerical value, in practice, can also use the request object to obtain the data of transmission.As: request (" username ").
In the present embodiment, id (identification, identity) be used for the unique identification corresponding information, for example, user ID is used for the described user of unique identification, contact person ID is used for the corresponding contact person of unique identification, and first message id is used for corresponding first message of unique identification, and second message is used for corresponding second message of unique identification.After the execution in step 102, described message submits to the page parameter of the page to comprise the described user ID and first message id at least, promptly forms corresponding relation between the described user ID and first message id; After the execution in step 106, the page parameter that described message is replied the page comprises user ID, first message id, contact person ID and second message id at least, promptly between described user ID, first message id, contact person ID and second message id, set up related, in this case, realizing related data is searched or reviewed need be just very simple.
In the reality, server is receiving the message of submission, to I haven't seen you for ages with its buffer memory in order to carry out subsequent treatment, for guaranteeing the association between the corresponding data among the present invention, preferred, in step 102, before the ID that generates described first message, can also comprise step: preserve described first message; Correspondingly, in step 106, before the ID that generates described second message, can also comprise step: preserve described first message.Described preservation can be understood as further storage in memory device, and for the method for its storage, the present invention need not make restriction at this.
With reference to figure 2, show the flow chart of a kind of method for message interaction embodiment 2 based on instant communicating system of the present invention, can may further comprise the steps:
First message that step 201, reception user submit to the page to submit in message, described message submit to the page parameter of the page to comprise described user's ID;
Step 202, described first message of preservation generate the ID of described first message, and described first message id are added in the page parameter of the described message submission page;
Step 203, obtain described user's associated person information, in All Contacts's client according to the described user ID and the first message id display reminding information;
Step 204, the extraction request of sending at described first message id according to the contact person are returned described message and are submitted the page to;
Step 205, reception contact person reply second message that the page is submitted in message, and the page parameter of the described message answer page comprises described user ID, first message id and described contact person's ID;
Step 206, described second message of preservation generate the ID of described second message, and described second message id are added in the page parameter of the described message answer page;
Step 207, in described user client according to the described second message id display reminding information, and return described message according to the extraction request that described user sends at described second message id and reply the page;
Step 208, the mark request that qualified second message id sends is carried out mark to corresponding second message according to the user;
Step 209, in All Contacts's client according to the described second message id display reminding information;
Step 210, the extraction request of sending at described qualified second message id according to the contact person are replied preferential second message that shows the described second message id correspondence of the page in described message.
In the present embodiment, the user further handles second message, and described qualified second message can be provided with arbitrarily by the user according to actual conditions, and the present invention does not need this to limit.Preferential show described qualified second message can make the contact person more directly perceived, directly obtain preferred result, thereby make the user obtain better experience.
With reference to figure 3, show the flow chart of a kind of method for message interaction embodiment 3 based on instant communicating system of the present invention, can may further comprise the steps:
First message that step 301, reception user submit to the page to submit in message, described message submit to the page parameter of the page to comprise described user's ID;
Step 302, described first message of preservation generate the ID of described first message, and described first message id are added in the page parameter of the described message submission page;
Step 303, obtain described user's associated person information, in All Contacts's client according to the described user ID and the first message id display reminding information;
Step 304, the described contact person's of forwarding acquisition request that sends at described first message id according to the contact person next stage associated person information, and in all next stage contact persons' client according to the described contact person ID and the first message id display reminding information;
Step 305, the extraction request of sending at described first message id according to the next stage contact person are returned described message and are submitted the page to;
Step 306, reception next stage contact person reply second message that the page is submitted in message, and the page parameter of the described message answer page comprises described user ID, first message id and described next stage contact person's ID;
Step 307, described second message of preservation generate the ID of described second message, and described second message id are added in the page parameter of the described message answer page;
Step 308, in described user client according to the described second message id display reminding information, and return described message according to the extraction request that described user sends at described second message id and reply the page.
As can be seen, by further utilizing the contact person of subordinate (being contact person's contact person) resource, be that the user is used thereby obtain sufficient Internet resources, further make the user obtain better experience.
For aforesaid each method embodiment, for simple description, so it all is expressed as a series of combination of actions, but those skilled in the art should know, the present invention is not subjected to the restriction of described sequence of movement, because according to the present invention, some step can adopt other orders or carry out simultaneously.Secondly, those skilled in the art also should know, the embodiment described in the specification all belongs to preferred embodiment, and related action and module might not be that the present invention is necessary.
In practice, described first message can be issue message, and described second message can be answer message, certainly, this only is giving an example in a kind of concrete application, and described first message is set arbitrarily those skilled in the art and second message all is feasible, and the present invention does not need to limit to this.
For making those skilled in the art understand the present invention better, the present invention is further described below in conjunction with object lesson that the present invention uses in practice.
1, user's log-in instant communication system, described instant communicating system interface schematic diagram is as shown in Figure 4;
2, trigger the interacting message control of described instant communicating system, enter the enquirement page;
" prosperous question and answer " among Fig. 4 are the interacting message control, and the user clicks described control, user's ID can be passed to the enquirement page as parameter, and the schematic diagram of the described enquirement page as shown in Figure 5;
3, the user is puing question to the page to submit a question, and problem is sent to server, and the user ID that submits a question under the server record is preserved this problem, and distributes an ID for this problem, thereby sets up the corresponding relation of user ID and problem ID;
4, server reads user's associated person information, prompting All Contacts user puts question to, the method of prompting is to show a distinctive mark in All Contacts's contacts list after the user ID, corresponding interface schematic diagram can be with reference to figure 6, and distinctive mark can be referring to the question mark icon among Fig. 6;
5, the contact person clicks the question mark icon among Fig. 6, sends the extraction request that the user is submitted a question, and the problem page of extraction as shown in Figure 7;
6, contact person's triggering problem is replied control (" answering this problem " among Fig. 7), and contact person's ID, user ID and first message id are replied the page as the parameter problem that passes to, and described problem is replied the page as shown in Figure 8;
7, the contact person replys the page in problem and submits answer to, and answer is sent to server, and the contact person ID that server record is submitted answer down to preserves this answer, and distributes an ID for this answer;
8, the server prompts customer problem has obtained answer, and the method for prompting can be for showing message box as shown in Figure 9 at subscription client;
9, the user clicks " answer is checked in click " among Fig. 9, sends the extraction request at this answer, returns corresponding answer interface as shown in figure 10;
10, the user clicks " optimum answer is set " among Figure 10, sends the mark request to optimum answer, preferably shows optimum answer at the answer interface, and corresponding schematic diagram as shown in figure 11.
In sum, the present invention by set up user ID, first message is related with second message, can guarantee that message arrives the user in time, exactly, thereby under the prerequisite that economizes on resources, improved the utilance of resource greatly, and can make the user obtain better experience.
With reference to Figure 12, show the structured flowchart of a kind of interacting message device embodiment based on instant communicating system of the present invention, described interacting message device can comprise server 121, client 122 and communication module 123, described server 121 can comprise:
First interface module 1211 is used to receive first message that the user submits to the page to submit in message, and described message submits to the page parameter of the page to comprise described user's ID;
First logging modle 1212 is used to generate the ID of described first message;
First parameter is added module 1213, is used for described first message id is added into the page parameter that described message is submitted the page to;
Acquisition module 1214 is used to obtain described user's associated person information;
First returns module 1215, is used for returning described message according to the extraction request that the contact person sends at described first message id and submits the page to;
Second interface module 1216 is used to receive the contact person and replys second message that the page is submitted in message, and the page parameter of the described message answer page comprises described user ID, first message id and described contact person's ID;
Second logging modle 1217 is used to generate the ID of described second message;
Second parameter is added module 1218, is used for described second message id is added into the page parameter that described message is replied the page;
Second returns module 1219, is used for returning described message according to the extraction request that described user sends at described second message id and replys the page;
Described client 122 comprises:
Contact person's client 1221 is used for according to the described user ID and the first message id display reminding information;
Subscription client 1222 is used for according to the described second message id display reminding information;
Described communication module 123 is used for carrying out communication between described server 121 and client 122.
In practice, described communication module can be special module.
In the present embodiment, preferably, described server can also comprise mark module, is used for according to the user mark request that qualified second message id sends being carried out mark to corresponding second message; In this case, described contact person's client can also comprise the mark reminding module, is used for according to the described second message id display reminding information.
Further, described server can also comprise preferential display module, is used for the extraction request of sending at described qualified second message id according to the contact person, replys preferential second message that shows the described second message id correspondence of the page in described message.
In the present embodiment, preferably, described server can also comprise forwarding module, is used for the described contact person's of forwarding acquisition request that sends at described first message id according to the contact person next stage associated person information; In this case, described client can also comprise next stage contact person client, is used for according to the described contact person ID and the first message id display reminding information.
Preferably, described server can also comprise that first preserves module, is used to preserve described first message.
Correspondingly, described server can also comprise that second preserves module, is used to preserve described second message.
Preferably, described first message is issue message, and described second message is answer message.
With reference to Figure 13, show and use the flow chart that preferred embodiment shown in Figure 12 carries out interacting message, can may further comprise the steps:
Step 131, first interface module receive first message that the user submits to the page to submit in message, and described message submits to the page parameter of the page to comprise described user's ID;
Step 132, first is preserved module and is preserved described first message, and first logging modle generates the ID of described first message, and first parameter is added module and described first message id is added in the page parameter of the described message submission page;
Step 133, acquisition module obtain described user's associated person information, and contact person's client is according to the described user ID and the first message id display reminding information;
Step 134, first is returned extraction request that module sends at described first message id according to the contact person and is returned described message and submit the page to;
Step 135, second interface module receive the contact person and reply second message that the page is submitted in message, and the page parameter of the described message answer page comprises described user ID, first message id and described contact person's ID;
Step 136, second is preserved module and is preserved described second message, and second logging modle generates the ID of described second message, and second parameter is added module and described second message id is added in the page parameter of the described message answer page;
Step 137, subscription client be according to the described second message id display reminding information, and second returns extraction request that module sends at described second message id according to described user returns described message and reply the page.
Data interaction between above-mentioned client and the server is handled by the communication module of special use.
For device embodiment, because it is substantially corresponding to method embodiment, so description is fairly simple, relevant part gets final product referring to the part explanation of method embodiment.
Need to prove that each embodiment in this specification all adopts the mode of going forward one by one to describe, what each embodiment stressed all is and the difference of other embodiment that identical similar part is mutually referring to getting final product between each embodiment.For device class embodiment, because it is similar substantially to method embodiment, so description is fairly simple, relevant part gets final product referring to the part explanation of method embodiment.
More than to provided by the present invention a kind of based on instant communicating system method for message interaction and be described in detail based on the interacting message device of instant communicating system, used specific case herein principle of the present invention and execution mode are set forth, the explanation of above embodiment just is used for helping to understand method of the present invention and core concept thereof; Simultaneously, for one of ordinary skill in the art, according to thought of the present invention, the part that all can change in specific embodiments and applications, in sum, this description should not be construed as limitation of the present invention.

Claims (15)

1, a kind of method for message interaction based on instant communicating system is characterized in that, comprising:
Receive first message that the user submits to the page to submit in message, described message submits to the page parameter of the page to comprise described user's ID;
Generate the ID of described first message, and described first message id is added in the page parameter of the described message submission page;
Obtain described user's associated person information, in All Contacts's the client described user ID of foundation and the first message id display reminding information;
Return the described message submission page according to the extraction request that the contact person sends at described first message id;
Receive the contact person and reply second message that the page is submitted in message, the page parameter of the described message answer page comprises described user ID, first message id and described contact person's ID;
Generate the ID of described second message, and described second message id is added in the page parameter of the described message answer page;
In the described second message id display reminding information of described user client foundation, and return described message according to the extraction request that described user sends at described second message id and reply the page.
2, the method for claim 1 is characterized in that, also comprises:
According to the user mark request that qualified second message id sends is carried out mark to corresponding second message;
The described second message id display reminding information of client foundation the All Contacts.
3, method as claimed in claim 2 is characterized in that, also comprises:
According to the extraction request that the contact person sends at described qualified second message id, reply preferential second message that shows the described second message id correspondence of the page in described message.
4, method as claimed in claim 3 is characterized in that, also comprises:
The described contact person's of forwarding acquisition request who sends at described first message id according to the contact person next stage associated person information, and in all next stage contact persons' client according to the described contact person ID and the first message id display reminding information.
5, the method for claim 1 is characterized in that, before generating first message id, also comprises:
Preserve described first message.
6, as claim 1 or 5 described methods, it is characterized in that, before generating second message id, also comprise:
Preserve described second message.
7, method as claimed in claim 6 is characterized in that, described first message is issue message, and described second message is answer message.
8, a kind of interacting message device based on instant communicating system is characterized in that, comprise server, client and communication module, described server comprises:
First interface module is used to receive first message that the user submits to the page to submit in message, and described message submits to the page parameter of the page to comprise described user's ID;
First logging modle is used to generate the ID of described first message;
First parameter is added module, is used for described first message id is added into the page parameter that described message is submitted the page to;
Acquisition module is used to obtain described user's associated person information;
First returns module, is used for returning described message according to the extraction request that the contact person sends at described first message id and submits the page to;
Second interface module is used to receive the contact person and replys second message that the page is submitted in message, and the page parameter of the described message answer page comprises described user ID, first message id and described contact person's ID;
Second logging modle is used to generate the ID of described second message;
Second parameter is added module, is used for described second message id is added into the page parameter that described message is replied the page;
Second returns module, is used for returning described message according to the extraction request that described user sends at described second message id and replys the page;
Described client comprises:
Contact person's client is used for according to the described user ID and the first message id display reminding information;
Subscription client is used for according to the described second message id display reminding information;
Described communication module is used for carrying out communication between described server and client.
9, device as claimed in claim 8 is characterized in that, described server also comprises:
Mark module is used for according to the user mark request that qualified second message id sends being carried out mark to corresponding second message;
Described contact person's client also comprises:
The mark reminding module is used for according to the described second message id display reminding information.
10, device as claimed in claim 9 is characterized in that, described server also comprises:
Preferential display module is used for the extraction request of sending at described qualified second message id according to the contact person, replys preferential second message that shows the described second message id correspondence of the page in described message.
11, device as claimed in claim 10 is characterized in that, described server also comprises:
Forwarding module is used for the described contact person's of forwarding acquisition request that sends at described first message id according to the contact person next stage associated person information;
Described client also comprises:
Next stage contact person client is used for according to the described contact person ID and the first message id display reminding information.
12, device as claimed in claim 8 is characterized in that, described server also comprises:
First preserves module, is used to preserve described first message.
13, as claim 8 or 12 described devices, it is characterized in that described server also comprises:
Second preserves module, is used to preserve described second message.
14, device as claimed in claim 13 is characterized in that, described first message is issue message, and described second message is answer message.
15, device as claimed in claim 8 is characterized in that, described communication module is a special module.
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