CN101441744A - E-mail management method and system - Google Patents

E-mail management method and system Download PDF

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Publication number
CN101441744A
CN101441744A CNA2008102275268A CN200810227526A CN101441744A CN 101441744 A CN101441744 A CN 101441744A CN A2008102275268 A CNA2008102275268 A CN A2008102275268A CN 200810227526 A CN200810227526 A CN 200810227526A CN 101441744 A CN101441744 A CN 101441744A
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mail
summary info
new
email
user
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CNA2008102275268A
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Chinese (zh)
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章国良
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Beijing Litong Wuxian Technology Co ltd
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Beijing Litong Wuxian Technology Co ltd
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Priority to CNA2008102275268A priority Critical patent/CN101441744A/en
Publication of CN101441744A publication Critical patent/CN101441744A/en
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Abstract

The invention discloses an email management method, which comprises the following steps: receiving a new e-mail, and determining summary information of the new e-mail, wherein the summary information at least comprises a text summary and a complete mail link; and displaying the summary information of the new E-mail to a user. The invention also discloses an email management system, and the method and the system improve the processing efficiency of the user when the user processes the email, especially the email with a large quantity.

Description

A kind of E-mail management method and system
Technical field
The present invention relates to the e-mail management technology, relate in particular to a kind of E-mail management method and system.
Background technology
Along with development of computer network, Email has become one of most widely used communication tool, is bringing into play more and more important effect in people's work and life.Especially in work, Email almost becomes indispensable communication tool.
People use Email to carry out communication, finish by email client.Current email client is mostly with the format management Email of email list.Described email client is implemented different sort methods to Email, as according to priority, modes such as theme, sender, time, e-mail size sort, makes things convenient for the user to read purpose with review email to reach.As shown in Figure 1, having provided in a kind of prior art email client offers the user and carries out the method that Email is consulted, that is: provide the tabulation of received Email for the user, on each Email, show title, sender and temporal information; Click the desired Email of checking by the user, open complete Email.
But, the Email quantity in email client more for a long time, the user still is difficult to find the Email that needs most priority processing from the listed numerous Emails of email list.With work is example, and a lot of enterprise customers are through a weekend or stopped a vacation, and it is pending often to have a large amount of Emails; Even in routine duties, a lot of enterprise customers also need every day and spend a few hours to read, handle all kinds of Emails.In these Emails, comprise the work email that a part is important, also comprise a lot of general announcement Email, advertisement e-mail and SPAMs etc.Therefore, need E-mail management method efficiently badly, with help the user faster, determine the processing priority of each Email efficiently, thereby improve the efficient that the user handles Email.
Based on this, some improving one's methods to E-mail management method in the prior art have now been proposed, for example will compile with the theme Email, be that certain Email and answer thereof compile etc., this has made things convenient for the processing of user to Email to a certain extent, has improved email disposal efficient.But, with the theme Email is the limited sub-fraction of number in the Email, therefore list just compiles with the theme Email, and can't significantly improve the treatment effeciency of user for Email, especially when the user face be the pending Email of hundreds of envelopes the time, the email disposal efficient that above-mentioned improved E-mail management method improved is limited.
In addition, along with mechanics of communication develops into the mobile network by fixed network, develop into wireless network by cable network, Email has also been moved to from the fixing PC movably on the handheld device in a large number.With respect to PC on the general handheld device less than normal, Email Informations such as title, sender, time are because the viewing area restriction at screen, and general font is less, display message is complete, be inconvenient to browse and read; And, if the information of Email is more, then when showing, can be omitted or shear, cause important information such as theme to show imperfect.Many times, the user only opens the complete Email of an envelope and spends more time and carries out checking of Email content, could make accurately the priority of an envelope Email and judging.
Hence one can see that, and above-mentioned multiple factor causes in the prior art Email, and the method that especially a fairly large number of Email manages can't play preferably and improve the effect that the user handles Email efficient.
Summary of the invention
In view of this, the technical problem to be solved in the present invention is, a kind of E-mail management method and system are provided, and handles Email, the efficient of especially a fairly large number of Email to improve the user.
For this reason, the embodiment of the invention adopts following technical scheme:
The invention provides a kind of E-mail management method, this method comprises:
Receive new e-mail, determine the summary info of this new e-mail, described summary info comprises text summary and the link of complete mail at least;
The described summary info of new e-mail is shown to the user.
Wherein, described summary info also comprises: the priority of Email, theme, sender, transmitting time, accessories list, the user that makes a copy for, close combination in any of plagiarizing in family, the e-mail size one or more.
Definite method of described text summary is specially:
Extract preceding N1 the literal of Email Body; Perhaps,
Extract the last N2 of an Email Body literal; Perhaps,
Extract preceding N3 the literal of each paragraph of Email Body;
Wherein, described N1, N2, N3 are the integer greater than 0.
Described summary info carries out described demonstration with the form of summary mail to the user.
Described described summary info with new e-mail is specially to user's demonstration:
Judge whether to exist the summary mail of user of unread,, then directly described summary info is made an addition in the described summary mail, and continue to show described summary mail in the mode of not reading if exist; Otherwise, generate the summary mail according to described summary info, and described summary mail shown to the user.
Described described summary info with new e-mail shows to the user and is specially:
Generate the summary info item according to described summary info;
The summary info item that generates is assembled into the summary mail to be shown to the user.
This method further comprises: the described summary info of new e-mail when the user shows, is sorted to the summary info of new e-mail.
Described ordering is specially:
Carry out the ordering of summary info according to the transmitting time of the Email that is comprised in the summary info or priority or theme or sender or e-mail size; Perhaps,
Carry out the multiple ordering of summary info according to priority, theme, the sender of the Email that is comprised in the summary info.
The present invention provides a kind of eManager for Exchange simultaneously, and this system comprises: Data Receiving unit, abstract extraction unit and information display unit, wherein,
The Data Receiving unit is used to receive new e-mail;
The abstract extraction unit is used for the summary info of the received new e-mail of specified data receiving element, and described summary info comprises that at least the text summary and the complete mail of this new e-mail link;
Information display unit is used for the described summary info that the abstract extraction unit is determined is shown to the user.
Wherein, described information display unit comprises: information module units and mail display unit, wherein,
The information module units is used for adding the determined summary info in abstract extraction unit to the already present mail of making a summary of not reading, and perhaps, generates new summary mail according to described summary info;
The mail display unit is used for the summary mail that the information module units generates is shown to the user.
Described information display unit comprises: summary info item generation unit, sequencing unit, item of information assembling unit and mail display unit, wherein,
Summary info item generation unit, the summary info that is used for determining according to the abstract extraction unit generates the summary info item of new e-mail correspondence;
Sequencing unit is used for the summary info item that summary info item generation unit generates is sorted;
Item of information assembling unit is used for the summary info item after the sequencing unit ordering is assembled into the summary mail;
The mail display unit is used for that item of information is assembled the summary mail that unit assembling obtains and shows to the user.
The Data Receiving unit also is used for: when receiving new e-mail, judge whether to carry out the extraction of this new e-mail summary info, corresponding this new e-mail is offered the abstract extraction unit, maybe this new e-mail is offered information display unit.
Technique effect for technique scheme is analyzed as follows:
When receiving new Email, except extracting the theme of Email, priority, outside the information of Emails such as sender, also extract the text summary of Email and determine that the complete mail of this Email links, with above-mentioned information as offering the Email summary info that the user checks, thereby for the user provides more Email summary info, make the user under the situation of not opening complete Email, can determine the processing priority of Email more accurately, and when determining to handle Email, the complete mail link of passing through to be provided directly opens complete Email, greatly improved the efficient that the user handles Email.
In addition, summary info to Email sorts, and particularly carries out multiple ordering, and priority or identical Email such as theme or sender are combined, make things convenient for the user for the checking of Email, thereby further improved the efficient that the user handles Email.
Description of drawings
Email list and user's deployment method synoptic diagram that Fig. 1 is provided for the prior art email client;
Fig. 2 is an E-mail management method schematic flow sheet of the present invention;
Fig. 3 is the embodiment of the invention 1 an E-mail management method schematic flow sheet;
Fig. 4 is the embodiment of the invention 2 E-mail management method schematic flow sheets;
Fig. 5 is an eManager for Exchange structural representation of the present invention;
Fig. 6 is a kind of information display unit structural representation of the present invention;
Fig. 7 is the another kind of information display unit structural representation of the present invention.
Embodiment
Basic thought of the present invention is: determine that new e-mail comprises the summary info of text summary and the link of complete mail at least, and show to the user, the processing priority of determining new e-mail for the user increases more information, thereby improves the efficient that the user handles Email.
Below, be described with reference to the accompanying drawings the realization of E-mail management method of the present invention and system by specific embodiment.
Fig. 2 is an E-mail management method schematic flow sheet of the present invention, and as shown in Figure 2, this method comprises:
Step 201: receive new e-mail, determine whether to carry out the Email summary info and obtain, if, execution in step 203, otherwise, execution in step 202.
Wherein, E-mail management method of the present invention can be used as a function of email client, exist side by side with the E-mail management method of prior art, preestablish which kind of method of use by the user and carry out the management of new e-mail, specific implementation can for: select the interface for the user provides, be set by the user and whether carry out the extraction of new e-mail summary info.At this moment, when receiving new Email in this step, determine whether to carry out the extraction of Email summary info by the set information that obtains the user.
Perhaps, E-mail management method of the present invention also can replace the method that directly shows for new e-mail in the prior art, and at this moment, step 201 and step 202 can be omitted, when email client receives new e-mail, direct execution in step 203.
Step 202: this new e-mail is put into email list, show to the user, current treatment scheme finishes.
This step can use correlation method of the prior art to carry out described demonstration to the user, for example with this new e-mail Mark as Unread, and is shown in the top of email list, repeats no more here.
Step 203: determine the summary info that comprises text summary and the link of complete mail at least of this new e-mail, execution in step 204.
Wherein, can also comprise in the described summary info: information such as the priority of Email, theme, sender, transmitting time, accessories list, even comprise the user that makes a copy for, the close information such as family, e-mail size of plagiarizing.
When extracting the text summary, can use the extracting method of article abstract such as the individual word of the preceding N3 that extracts the individual word of the individual word of N1 before the Email Body (N1〉0), the last N2 of Email Body (N2〉0) or extract each paragraph of Email Body (N3〉0), not limit here; Wherein, N1, N2, N3 are the integer greater than 0.In actual applications, the method for extracting the text summary can be set by the user, and is perhaps preestablished by the applied system of management method of the present invention.The concrete number of words of extracting also can independently be set in actual applications, does not limit here.But it should be noted that: the number of words of text summary can not be too much, so that can't reach the purpose of concise and to the point prompting; But can not be very few, so that can't be the user prompt body matter.
The address of the complete new e-mail of visit is pointed in described complete mail link, and this address can perhaps, also can be the reference address of this new e-mail in server for the local reference address after the new e-mail storage.The summary info of mail is the height compact version of complete Email, the full content that does not comprise Email, when the user defines the needs of reading complete Email according to the summary infos such as text summary of new e-mail, can read complete Email easily by this complete mail link.
Step 204: the summary info of this new e-mail that will extract shows that to the user current treatment scheme finishes.
Wherein, in embodiment 1 and embodiment 2, provided a kind of method that the summary info of the new e-mail that extracts is shown to the user respectively.But, the method that shows to the user in this step can but be not restricted to described display packing cited among embodiment 1 and the embodiment 2, can also use that other finish this step to methods that the user shows in the prior art, repeat no more here.
Embodiment 1
The E-mail management method schematic flow sheet that Fig. 3 is provided for the embodiment of the invention 1.In the method, being added on summary by the summary info with Email shows to the user in the mail.
As shown in Figure 3, this method comprises:
Step 301: receive new e-mail, extract in this new e-mail preceding 100 words of Email Body and make a summary, and determine the complete mail link of this new e-mail, with the summary info of above-mentioned information as new e-mail as text.
Step 302: judge the current summary mail that whether has had user of unread, if having, execution in step 303; Otherwise, execution in step 304.
Step 303: the summary info of described new e-mail is directly added in this summary mail of not reading, and the mail of should making a summary continues to show to the user in the corresponding way that current treatment scheme finishes.
Step 304: the summary info according to described new e-mail generates the summary mail, and the mail of will making a summary shows to the user that in the mode of not reading Email current treatment scheme finishes.
Wherein, the method that the summary mail shows to the user in step 303 and the step 304 can use the display packing of not reading Email in the prior art to finish; Perhaps, special summary mail viewing area can be set also, to make things convenient for user's checking to the summary mail.
In addition, in step 303 and step 304 when generating the summary mail or directly summary info is added in the summary mail, can sort according to the theme that comprises in each Email summary info, priority etc., concrete sort method can use correlation technique of the prior art to finish, and repeats no more here.
In the embodiment of the invention shown in Figure 3, the storage mode of each Email summary info does not limit, and for example, can generate the summary info item of Email shown in embodiment 2; Perhaps, also the summary info of an Email can be stored respectively, or with classification storages such as the different summary infos of Email such as theme, priority, as long as can be when execution in step 303 and step 304 etc. need the step of Email summary info, the summary info that can get access to required Email gets final product.
Embodiment 2
The E-mail management method schematic flow sheet that Fig. 4 is provided for the embodiment of the invention 2.In the method, extract summary info, generate the summary info item and go forward side by side behind the line ordering, the summary info item is assembled into the summary mail shows to the user.
As shown in Figure 4, this method comprises:
Step 401: receive new e-mail, determine whether to carry out the extraction of Email summary info, if, execution in step 403, otherwise, execution in step 402.
Step 402: this new e-mail is put into email list, show to the user, current treatment scheme finishes.
Step 403: extract in this new e-mail preceding 50 words of each paragraph of Email Body and make a summary as text, extract priority, theme, sender, the accessories list information of this new e-mail, and the complete mail link of definite this new e-mail, with the summary info of above-mentioned information as new e-mail.
Step 404: the summary info item that generates this new e-mail correspondence according to the summary info of new e-mail.
Wherein, the summary info item that is generated is restricted format and type not, and this summary info item can be the region of memory of a storage summary info, perhaps single file, the perhaps blocks of data in the file, perhaps a record in the database.
Step 405: the summary info item of this new e-mail and the summary info item of other new e-mails are sorted.
Wherein, described ordering can use the sort method of relevant e-mail of the prior art to finish, and for example sorts according to priority or theme or sender etc.Perhaps, also can use multiple sort method to finish.
Described multiple ordering is specially: information such as the priority of selection Email, theme, sender are as sort field, and the priority when determining each sort field ordering, carry out the ordering of Email successively according to described sort field and priority thereof afterwards.For example, Email is sorted according to priority, theme and sender successively, that is: at first with after the prioritization of summary info item according to its corresponding Email, the summary info item of the equal priority theme according to Email is sorted, the summary info item that to remove same subject again sorts according to the sender, the summary info item that to remove identical sender again sorts according to other field, if also have more sort fields, the rest may be inferred.
By above-mentioned multiple ordering, the equal priority Email is combined, the Email of same theme is combined, same sender's Email is combined, by Email is classified, is sorted, reduced pending Email quantity in form, for example: at a certain theme, one has 20 answers, check that generally an envelope replied mail can understand the related content of these all Emails of theme, reply or other Email of priority processing thereby convenient decision continues to handle other 19.In addition, Email content is sorted out, made also that simultaneously the work corresponding with Email content associates, help the user and carry out batch processing, improve the treatment effeciency of user for Email.
And setting threshold in step 406 is waited for after the summary info item reaches number of thresholds just being assembled into when making a summary mail, can utilize free time to finish automatically on the backstage described ordering, does not need to take user time and influences user experience.
Step 406: the summary info item after will sorting is assembled into the summary mail, and the mail of should making a summary shows to the user, checks for the user.
Wherein, the method that the summary info item is assembled into Email can use correlation technique of the prior art to finish, and repeats no more here.
When the summary info item is assembled into the summary mail, can assemble a summary mail by each summary info item, but, be preferably the summary info item of assembling one threshold value is set, when the summary info item quantity of new e-mail reaches this threshold value, carry out the assembling of a described threshold value summary info item again.
Method to user's Display Summary mail in this step does not limit here.For example:, show described summary mail to the user in the top of mail tabulation not read the form of Email; Perhaps, the viewing area and the display list of summary mail is set in addition, clicks reading etc., repeat no more here for the user.
When using the summary mail to carry out the demonstration of summary info among the foregoing description 1 and the embodiment 2, the summary info of each Email can carry out personalized demonstration in the summary mail, use separator between the summary info as Email, even, the Email summary info uses special font, and some field of Email summary info is used different Show Color etc.Perhaps, also can directly utilize third-party word processor to finish the demonstration of described summary info.
Fig. 5 is an eManager for Exchange structural representation of the present invention.This system can be arranged in the email client, as the part of described client.As shown in Figure 5, this system comprises: Data Receiving unit 510, abstract extraction unit 520 and information display unit 530, wherein,
Data Receiving unit 510 is used to receive new e-mail, and described new e-mail is offered abstract extraction unit 520.
Abstract extraction unit 520 is used for determining the summary info of new e-mail, and described summary info is offered information display unit 530.
Wherein, described summary info comprises the text summary and the link of complete mail of new e-mail at least.
Information display unit 530 is used for described summary info is shown to the user.
When Data Receiving unit 510 also is used to receive new e-mail, judge whether to carry out the extraction of this new e-mail summary info, if this new e-mail is offered abstract extraction unit 520, if not, directly new e-mail is offered information display unit 530; Accordingly,
Information display unit 530 is used for new e-mail is shown to the user.
Wherein, described information display unit 530 can also further use structure shown in Figure 6 or structure shown in Figure 7, below, be described in detail respectively.
Fig. 6 is a kind of structural representation of information display unit, as shown in Figure 6, comprising: information module units 5301, mail display unit 5302, wherein,
Information module units 5301, be used to obtain the summary info that abstract extraction unit 520 provides, judge in the shown Email of mail display unit 5302 whether have the summary mail of not reading,, directly described summary info is made an addition in the described summary mail of not reading if exist; If there is no, generate new summary mail, and offer mail display unit 5302 and show according to described summary info.
Mail display unit 5302 is used for the summary mail that information module units 5301 generates is shown to the user.
Fig. 7 is the structural representation of another kind of information display unit, as shown in Figure 7, comprising: summary info item generation unit 5303, sequencing unit 5304, item of information assembling unit 5305, mail display unit 5306, wherein,
Summary info item generation unit 5303, the summary info that is used for providing according to abstract extraction unit 520 generates the summary info item of new e-mail correspondence, sends to sequencing unit 5304.
Sequencing unit 5304 is used for all unassembled summary info items are sorted.
Item of information assembling unit 5305 is used for the summary info item after sequencing unit 5304 orderings is assembled into the summary mail.
Wherein, when for the summary info item of assembling the threshold value of assembling being set, item of information assembling unit 5305 is further used for: whether the quantity of judging the summary info item surpasses described threshold value.
Mail display unit 5306 is used for that item of information is assembled the summary mail that unit 5305 assembling obtains and shows to the user.
Wherein, for Fig. 6 and information display unit structure shown in Figure 7, when information display unit 530 is used for new e-mail when the user shows, corresponding, mail display unit 5302 and mail display unit 5306 also are used for: new e-mail is shown to the user.
One of ordinary skill in the art will appreciate that, the process of realization the foregoing description E-mail management method can be finished by programmed instruction and relevant hardware, described program can be stored in the accessible storage medium, and this program is carried out the corresponding step in the said method when carrying out.Described storage medium can be as ROM/RAM, magnetic disc, CD etc.
The above only is a preferred implementation of the present invention; should be pointed out that for those skilled in the art, under the prerequisite that does not break away from the principle of the invention; can also make some improvements and modifications, these improvements and modifications also should be considered as protection scope of the present invention.

Claims (12)

1, a kind of E-mail management method is characterized in that, this method comprises:
Receive new e-mail, determine the summary info of this new e-mail, described summary info comprises text summary and the link of complete mail at least;
The described summary info of new e-mail is shown to the user.
2, management method according to claim 1, it is characterized in that described summary info also comprises: the priority of Email, theme, sender, transmitting time, accessories list, the user that makes a copy for, close combination in any of plagiarizing in family, the e-mail size one or more.
3, management method according to claim 1, definite method of described text summary is specially:
Extract preceding N1 the literal of Email Body; Perhaps,
Extract the last N2 of an Email Body literal; Perhaps,
Extract preceding N3 the literal of each paragraph of Email Body;
Wherein, described N1, N2, N3 are the integer greater than 0.
According to each described management method of claim 1 to 3, it is characterized in that 4, described summary info carries out described demonstration with the form of summary mail to the user.
5, management method according to claim 4 is characterized in that, described described summary info with new e-mail is specially to user's demonstration:
Judge whether to exist the summary mail of user of unread,, then directly described summary info is made an addition in the described summary mail, and continue to show described summary mail in the mode of not reading if exist; Otherwise, generate the summary mail according to described summary info, and described summary mail shown to the user.
6, management method according to claim 4 is characterized in that, described described summary info with new e-mail shows to the user and is specially:
Generate the summary info item according to described summary info;
The summary info item that generates is assembled into the summary mail to be shown to the user.
7, according to claim 2 or 3 described management methods, it is characterized in that this method further comprises: the described summary info of new e-mail when the user shows, is sorted to the summary info of new e-mail.
8, management method according to claim 7 is characterized in that, described ordering is specially:
Carry out the ordering of summary info according to the transmitting time of the Email that is comprised in the summary info or priority or theme or sender or e-mail size; Perhaps,
Carry out the multiple ordering of summary info according to priority, theme, the sender of the Email that is comprised in the summary info.
9, a kind of eManager for Exchange is characterized in that, this system comprises: Data Receiving unit, abstract extraction unit and information display unit, wherein,
The Data Receiving unit is used to receive new e-mail;
The abstract extraction unit is used for the summary info of the received new e-mail of specified data receiving element, and described summary info comprises that at least the text summary and the complete mail of this new e-mail link;
Information display unit is used for the described summary info that the abstract extraction unit is determined is shown to the user.
10, system according to claim 9 is characterized in that, described information display unit comprises: information module units and mail display unit, wherein,
The information module units is used for adding the determined summary info in abstract extraction unit to the already present mail of making a summary of not reading, and perhaps, generates new summary mail according to described summary info;
The mail display unit is used for the summary mail that the information module units generates is shown to the user.
11, system according to claim 9 is characterized in that, described information display unit comprises: summary info item generation unit, sequencing unit, item of information assembling unit and mail display unit, wherein,
Summary info item generation unit is used for the summary info item according to the determined summary info generation in abstract extraction unit new e-mail correspondence;
Sequencing unit is used for the summary info item that summary info item generation unit generates is sorted;
Item of information assembling unit is used for the summary info item after the sequencing unit ordering is assembled into the summary mail;
The mail display unit is used for that item of information is assembled the summary mail that unit assembling obtains and shows to the user.
12, according to each described system of claim 9 to 11, it is characterized in that,
The Data Receiving unit also is used for: when receiving new e-mail, judge whether to carry out the extraction of this new e-mail summary info, corresponding this new e-mail is offered the abstract extraction unit, maybe this new e-mail is offered information display unit.
CNA2008102275268A 2008-11-27 2008-11-27 E-mail management method and system Pending CN101441744A (en)

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CN103559610A (en) * 2013-11-12 2014-02-05 珠海市魅族科技有限公司 Displaying method and terminal for email
CN104182549A (en) * 2014-09-15 2014-12-03 中国联合网络通信集团有限公司 E-mail digest generation method and device
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Application publication date: 20090527