CN101365017B - Method and system realizing calling and called process based on customer status appearance - Google Patents
Method and system realizing calling and called process based on customer status appearance Download PDFInfo
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- CN101365017B CN101365017B CN2007101400143A CN200710140014A CN101365017B CN 101365017 B CN101365017 B CN 101365017B CN 2007101400143 A CN2007101400143 A CN 2007101400143A CN 200710140014 A CN200710140014 A CN 200710140014A CN 101365017 B CN101365017 B CN 101365017B
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Abstract
The invention relates to a system and a method for presenting and achieving calling and called treatment based on a user state. The system comprises a service presenting device and a personal communication management service platform, wherein, the service presenting device is used for releasing user presenting information, arranging communication wish required for personal communication management service and uploading the communication wish to the PCM service platform, as well as carrying out calling and called cuing control according to the communication wish corresponding to a current state; the PCM service platform is used for subscribing and receiving the user presenting information released by the service presenting device, storing the communication wish uploaded by the service presenting device, and searching the communication wish and sending the communication wish to the service presenting device according to the current state. The system and the method can set the personalized communication wish according to the user state and intelligently carry out the calling and called treatment, as well as newly search the communication wish and carries out the corresponding cuing control to the communication wish according the user state and the change of a user strategy.
Description
Technical field
The present invention relates to telecommunication technology, relate in particular to the method and system that presents realization calling and called call treatment based on User Status.
Background technology
Traditional telephone network does not provide the perception of user's presentation information; So generally when the calling subscriber initiates audio call or word message, do not understand the residing state of called subscriber, the called subscriber can not be provided with the corresponding communication wish according to own present located state.Therefore when called when being in the state of being inconvenient to answer or can't incoming call answering, the calling subscriber can't perception, has brought inconvenience for both sides' communication.And under IMS (IP MultimediaSubsystem) network environment IMS system provide for the user issue, subscription, notice User Status presentation information (comprising: in busy, the meeting, leave, off line etc.) ability; But the existing state of IMS presents perception and traditional communication mode; For example voice, message, Email etc. lack effectively combination; Therefore can't handle calling and called intelligently and call out, more can't satisfy the demand of user individual communication.
Summary of the invention
In order to address the above problem, the present invention proposes a kind ofly to present the method and system of realizing the calling and called call treatment based on User Status, can the personalized communication wish be set according to User Status, and the Intelligent treatment calling and called are called out.
A kind ofly present the system that realizes the calling and called call treatment, comprising based on User Status: present service apparatus and personal communication management service platform PCM, wherein,
The said service apparatus that appears is used to issue user's presentation information, the required communication wish of personal communication management service is set and uploads to the PCM business platform, and carry out the control of calling and called call prompt according to the corresponding communication wish of current state;
Said PCM business platform is used to subscribe to and receive the user's presentation information that presents the service apparatus issue, preserves to present the communication wish that service apparatus is uploaded; Find the communication wish and said communication wish is sent to the said service apparatus that appears according to current state information.
Further; Saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics, also comprise media server; Be used for when the communication wish comprises audio frequency and/or visual prompts control, pointing out control according to the communication wish of PCM business platform.
Further; Saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics, the PCM business platform comprises PCM server PCM Server and PCMXML document management server PCM XDMS, wherein; PCM Server is used for subscribing to, inquires about and receives presentation information; And, send prompting message according to the communication wish according to said presentation information obtaining communication wish from PCM XDMS; PCM XDMS is used to preserve the required communication wish of personal communication management service.
Further; Saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics, present service apparatus and comprise: integration proxy, IMS core net; And present business platform and user terminal with the IMS core net links to each other respectively; Wherein, present business platform, be used for receiving and the storage presentation information; Via integration proxy presentation information is published to the PCM business platform; The IMS core net is used for sending the presentation information subscribe request present business platform to user terminal, and presentation information sent to presents business platform; Be used for calling subscriber's calling is routed to the PCM business platform; Being used for presentation information subscribe request with the PCM business platform sends to and presents business platform; Be used for pointing out control according to the communication wish of PCM business platform; User terminal is used for issuing and presenting information; Be used for via integration proxy from PCM business platform download communication wishlist, and upload the communication wish after being provided with.
Further; Saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics; Presenting business platform comprises and presents service server Presence Server and present professional XML document management server Presence XDMS; Wherein, said PresenceServer is used for receiving and the storage presentation information, and sends it to Presence XDMS; Said Presence XDMS is used for presentation information is distributed to the PCM business platform.
Further; Saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics, user terminal comprises subscriber Watcher, information source Presentity and XML document administrative client XDMC, wherein; Said Watcher is used for the subscription status presentation information; Said Presentity is used for the issued state presentation information; Said XDMC is used for from PCM business platform download communication wishlist, and uploads the communication wish after being provided with.
Further, saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics, said PCM business platform is realized the route of message, the subscription and the notice of user state information through the ISC interface in the IMS network; Service trigger mechanism in conjunction with the IMS system receives the calling of satisfying the initial filter standard or norm trigger condition; Cr interface between support of PCM business platform and the media server.
Further, saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics, said PCM XDMS adopts the XCAP interface to link to each other with integration proxy, is used to preserve the required communication wish of personal communication management service; Said PCM Server adopts the XCAP interface to link to each other with PCM XDMS, is used for according to said presentation information from PCM XDMS obtaining communication wish; Said PCM Server adopts the SIP interface to link to each other with the IMS core net, is used for subscribing presence information and receives presenting notice, receives and send the user calling request.
Further; Saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics; Said media server receives the sip message that the IMS core net is sent, and in the request of said sip message, comprises the chained address of download communication wish; From PCM business platform download communication wish, and carry out prompting control according to said chained address via the IMS core net.
Further, saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics, said user terminal is provided with the communication wish based on Web, and the communication wish based on the XCAP technology perhaps is set; Said communication wish comprises prompting mode, black and white lists tabulation and/or contacts list.
Further; Saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics; Said PCM business platform also is used to subscribe to and receive the user state information change notification that the IMS core net is sent, and when changing the corresponding communication wish of query State information again; Subscribe to and receive the communication wish document change notification that the IMS core net is sent, and when the communication wish changes, upgrade; The said business platform that appears also is used to subscribe to and receive the state information change notice that the IMS core net is sent, and when receiving change notification the update mode information document; Subscribe to and receive the subscriber policy change notification that the IMS core net is sent, and when changing, upgrade; The subscriber policy change notification that the IMS core net is sent is also subscribed to and received to said user terminal, and when changing from PCM business platform download communication wishlist.
Further, saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics, said Watcher also is used to subscribe to resource list server RLS presentation information and reception notification, subscribes to subscriber's information; The said business platform that appears is used for receiving, storing RLS presentation information and subscriber's information, and is published to the PCM business platform via integration proxy.
Further; Saidly present the system that realizes the calling and called call treatment based on User Status and also can have following characteristics; Said PCM business platform; Carry out the subscription of variable condition according to predefined strategy, comprise the inquiry of carrying out User Status according to each service trigger, perhaps periodically carry out state variation and subscribe to according to the strategy of setting earlier.
A kind ofly present the method that realizes the calling and called call treatment based on User Status, the calling and called call processing system that is applied to comprise personal communication management service platform PCM He presents service apparatus may further comprise the steps:
(1) presents service apparatus and receive customer call, route the call to the PCM business platform through after the service trigger;
(2) the PCM business platform obtains called subscriber's current state information from presenting service apparatus, and according to called subscriber's under this state of said state information searching communication wish;
(3) the PCM business platform wish of will communicating by letter sends to the said service apparatus that appears, and sends the control of calling and called call prompt by the said service apparatus that appears.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics, the calling and called call processing system of application also comprises media server, it is characterized in that; In the step (3); When communication comprised audio frequency and/or visual prompts control in the wish, the PCM business platform wish of will communicate by letter sent to media server, carries out prompting by media server and controls.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics, the wherein said service apparatus that appears further comprises: integration proxy, IMS core net; And present business platform and user terminal with the IMS core net links to each other respectively; It is characterized in that step (2) comprising: (21) PCM business platform sends query requests, requesting query called subscriber condition information via the IMS core net to presenting business platform; (22) present business platform and confirm that authentication and authentication are passed through after, return called current state via integration proxy; (23) after the PCM business platform is received called state information, inquire about called subscriber's under this state communication wish.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics; Step (3) comprising: (31) PCM business platform sends the Session initiation protocol SIP message request to media server; Require to open the TCP passage, in the request of sip message, comprise the chained address of download communication wish; (32) media server open channel, and send response; (33) media server is from PCM business platform downloads of media control command; (34) the PCM business platform responds to request, i.e. the transfer medium control command; (35) media server notice PCM business platform is being carried out the medium control command; (36) media server sends the sip message request to the PCM business platform, and notice medium control command is carried out and finished, and closes the TCP passage.
Further, saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics, in the step (1), the calling subscriber initiated before called subscriber's calling, and the business operation flow process of execution comprises: (11) user logins; (12) the telex network wish is set; (13) click to dial.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics; In the step (11); Carry out following steps: (111) user sends the request that the download communication wish is provided with tabulation when starting personal communication office terminal software or login PCM business platform; (112) the PCM business platform judges at first whether authentication is passed through, if authentication pass through, execution in step (113), otherwise, get into error handling processing; (113) the PCM business platform is provided with tabulation with the user's communications wish and returns to the terminal, presents to the user.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics, in the step (111), when the communication wishlist changes; The PCM business platform can be given user terminal with change notification, upgrades the telex network wish tabulation is set.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics; In the step (12); User terminal is provided with the communication wish based on Web, and the communication wish based on the XCAP technology perhaps is set, and said communication wish comprises prompting mode, delegated strategy and black and white lists tabulation.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics; Step (12) comprising: (121) user terminal sends to the PCM business platform and revises the request of communication wishlist, comprises the communication wishlist of modification in the described request; (122) the PCM business platform is accepted the telex network wish and is revised request, and revise successfully more new traffic wishlist, and notice personal communication office terminal; (123) personal communication office terminal notice user's modification success gets into running status.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics, in the step (122), the PCM business platform is verified with the request reasonability the grammer of the modification request that the user submits to; If through checking, then continue to carry out; Otherwise, get into error handling processing, keep original communication wishlist.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics, in the step (2), when subscriber policy changes; Present more new traffic wishlist of service apparatus, the PCM business platform is inquired about the communication wishlist of said renewal; When perhaps user state information changes, the communication wish that the PCM business platform is corresponding according to the state information searching that upgrades.
Further; Saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics; In the step (2); The PCM business platform carries out the subscription of variable condition according to predefined strategy, comprises the inquiry of carrying out User Status according to each service trigger, perhaps periodically carries out state variation according to the strategy of setting earlier and subscribes to.
Further, saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics, in the step (2), said user's current state information comprises user's presentation information, RLS presentation information and/or subscriber's information.
Further, saidly present the method that realizes the calling and called call treatment based on User Status and also can have following characteristics, in the step (21), the PCM business platform is realized the route of message, the subscription and the notice of user state information through the ISC interface in the IMS network; Service trigger mechanism in conjunction with the IMS system receives the calling of satisfying the initial filter standard or norm trigger condition.
Compared with prior art; The present invention combines through the IMS User Status being appeared with traditional communication mode (for example audio call, short message, Email, voice mail etc.); Find the communication wish according to user's current state information; Point out control, and in the communication wish, comprise the prompting control relevant, send corresponding prompt with audio frequency and/or video; Can also search the communication wish again and carry out corresponding prompt control according to the variation of User Status or subscriber policy; Said user's current state information can comprise user's presentation information, RLS presentation information and/or subscriber's information, satisfies the Multi-Way Calling request.Thereby, make the user personalized communication wish is set, and then the Intelligent treatment calling and called are called out according to state.
Description of drawings
Fig. 1 presents the system block diagram of realizing the calling and called call treatment based on User Status among the embodiment;
Fig. 2 presents the method flow diagram of realizing the calling and called call treatment based on User Status among the embodiment;
Fig. 3 is a media server control flow chart among the embodiment;
Fig. 4 is user's login process figure among the embodiment;
Fig. 5 is to be that the user is provided with communication wish flow chart among the embodiment.
Embodiment
The present invention proposed in existing appearing on the service technique basis, through increasing personal communication management service platform PCM, had realized pointing out according to user's current state the purpose of control; And further,, realized carrying out the purpose of voice or visual prompts control according to user's current state through the media server Media server101 that increases.
A kind ofly present the system that realizes the calling and called call treatment based on User Status, as shown in Figure 1, comprising: present service apparatus 201, PCM business platform 103 (personal communication management service platform) and Media server101 (media server), wherein,
PCM business platform 103; Be used to subscribe to and receive the user's presentation information that presents service apparatus 201 issues; Preserve the required communication wish of personal communication management service, and find the communication wish, said communication wish is sent to present service apparatus according to presentation information; If comprise the prompting control relevant with audio frequency and/or video in the communication wish, the wish of then will communicating by letter sends to Mediaserver101, sends to the said service apparatus that appears by Media server101;
PCM business platform 103, with to present business platform 105 mutual, subscribing presence information also receives the presentation information notice, obtains user state information through state information subscriber function.PCM business platform 103 can carry out the subscription of variable condition according to predefined strategy as booking reader's the agency that appears, and as carrying out the inquiry of User Status according to each service trigger, perhaps periodically carries out state variation according to the strategy of setting earlier and subscribes to; PCM business platform 103 is through communication wish XDMS (XML Document Management Server; The XML document management server) the communication wishlist deposited with the XML form of leading subscriber; Contacts list XDMS function class is like the Shared list XDMS of OMA (open mobile architecture) definition; Be used for the leading subscriber contact list information, when communication wishlist or contacts list variation, also be used for subscribing to and reception PCM XML document change notification; PCM business platform 103 also receives and sends user calling request etc.PCM business platform 103 must support that (ISC interface is the general call of the 3GPP of International Standards Organization to interface between business platform and the IMS network for ISC interface in the IMS network 107; Be the PCM4 interface among Fig. 1); Carry out alternately the route of realization message, the subscription of user state information and notice etc. through ISC interface and other IMS network element; IFC (initial filter standard or norm) service trigger mechanism in conjunction with the IMS system, realized the design of IFC trigger condition: ((Methed=INVITE) AND (line=" m " content=" * audio* ")) AND (NOT (Header=" User-Agent " Content=" .*Poc.* ")); For any calling of satisfying the IFC trigger condition, IMS core net 107 all can be carried out correspondent service logic with call to PCM business platform 103.PCM business platform 103 also need support and Media Server101 between the Cr interface to accomplish control to media server.
PCM business platform 103 further comprises PCM server PCM Server1031 and PCM XML document management server PCM XDMS1033.Wherein, PCMServer1031 is the nucleus module of PCM business platform, is used for subscribing to, inquires about and receives presentation information; And, send prompting message according to the communication wish according to said presentation information obtaining communication wish from PCM XDMS1033; Also be used for booking reader's state information change notice, and when changing the corresponding communication wish of query State information again.PCM XDMS1033 is used to preserve the required communication wish of personal communication management service, subscribes to and received communication wish document change notification, and when the communication wish changes, upgrades.
PCM Server1031 links to each other with PCM XDMS1033 through XCAP interface (PCM3), is used for the management of PCM XML document, comprises according to said presentation information obtaining communication wish from PCMXDMS1033; PCM Server1031 links to each other with IMS network 107 through SIP interface (PCM4); Be used for subscribing presence information and receive presenting notice; Receive the user calling request of also sending, also be used for booking reader's state information change notice, and when changing the corresponding communication wish of query State information again; PCM XDMS1033 links to each other with AP through XCAP interface (PCM1), is used for the management of PCM XML document, comprises and preserves the required communication wish of personal communication management service; PCM XDMS1033 links to each other with IMS network 107 through SIP interface (PCM2), is used for subscribing to and reception PCM XML document change notification, comprises communication wish document change notification, and when the communication wish changes, upgrades.
Media server101 is used to carry out the communication wish of PCM business platform 103, sends prompting control to the calling and/or called user, and said prompting control comprises voice mail control, voice suggestion sound control system, visual prompts control etc.;
Media Server101 realizes MRFC (media resource controlled function), MRFP (media resource processing capacity) function, is connected with PCM Server1031 through Cr interface (http protocol), is connected with IMS core net 107 through Mr (Session Initiation Protocol).Cr and Mr are the business platform of the 3GPP of International Standards Organization definition and the interface between the media server, have realized that business platform cooperates operations such as control media server playing alert tones, voice activated mailbox through SIP and http protocol.
The said service apparatus 201 that appears is used to issue user's presentation information, the required communication wish of personal communication management service is set and uploads to PCM business platform 103, carries out calling and called prompting control according to the communication wish; Further comprise: present business platform 105, IMS core net 107 (SIP Core), user terminal and AP111 (integration proxy), wherein,
Presence Server1051; It is the nucleus module of presence service platform; Link to each other with IMS network 107 through SIP interface (PRS3), be used for receiving and storage presence information and Watcher information, subscribe to and receive Presence Server XML document change notification; And when receiving change notification, upgrade Presence Server XML document information; Presence Server1051; (PRS8) links to each other with PresenceXDMS1053 through the XCAP interface; Be used to carry out the management of Presence Server XML document; And to PCM business platform 103 distribution presence information and Watcher information, said Presence Server XML document comprises user's presentation information and Watcher information; Presence XDMS1053 links to each other with IMS network 107 through SIP interface (PRS6), is used for subscribing to and reception Presence XDMS XML document change notification, and when receiving change notification, upgrades Presence XDMS XML document information; (PRS7) links to each other with AP through the XCAP interface, is used for the management of Presence XDMS XML document, and said Presence XDMS XML document comprises subscriber policy, like presentation information delegated strategy and/or black and white lists etc.
IMS core net 107 comprises P-CSCF, I-CSCF, S-CSCF, HSS etc., is used for the routing function of message such as user state information subscription, issue, calling; Specifically comprise: the routing function of sip message is provided, and the calling that is about to the calling subscriber routes to PCM business platform 103; Send the presentation information subscribe request to user terminal, and the presentation information that receives sent to present business platform 105; PCM business platform 103 request of subscribing presence information are sent to present business platform 105; The download address of PCM business platform 103 communication wishes is routed to Media server101; The calling of PCM business platform 103 or Media server101 is routed to the calling and called user; Presentation information change notification and PCM XML document change notification are routed to PCM business platform 103; Presentation information and Presence XML document change notification sent to present business platform 105; The subscriber policy change notification is sent to XDMC1095;
User terminal is used for subscribing to and issue presence information, resource list server RLS presentation information and subscriber's information; Be used to be provided with the communication wish of oneself, comprise prompting mode, black and white lists and/or contacts list etc., and the wish of will communicating by letter send to the PCM business platform; Also be used for the data that are stored in XDMS are managed, and the subscription of the variation of the relevant XDMS data of realization and the notice of variation;
User terminal is a FTP client FTP of realizing the personal communication management service, needs to support XDMC function (supporting HTTP XCAP agreement).User terminal is provided with tabulation from PCM download communication wish, can be provided with or change oneself communication wish, black and white lists, contacts list (optional) etc., uploads to the PCM business platform via AP111 then.User terminal can be introduced Web Service technology, and the communication wish based on Web is set; Perhaps introduce the XCAP technology, through being stored in the client on user mobile phone or the PC, the communication wish based on the XCAP technology is set, the communication wish can be the setting, time of implementation of call forwarding number etc.User terminal can also be managed document through the XCAP interface, subscribes to and receive the notice of XDMS data variation, comprises increase, deletion and modification.
User terminal further comprises subscriber Watcher1091, information source Presentity1093 and personal communication administrative client (XML data management client XDMC1095), wherein,
Watcher1091, the user terminal (UE) or the network equipment (IMS Core or AS) link to each other with IMS network 107 through SIP interface (PRS2), are used for subscription status presentation information, RLS status presentation and reception notification, subscribe to subscriber's information; Presentity1093, the user terminal (UE) or the network equipment (IMS Core or AS pass through PNA) can be used as information source, link to each other with IMS network 107 through SIP interface (PRS1), are used to user's issued state presentation information; XDMC1095; Can be user terminal, also can be other Business Entities, through and SIP/IP network (like the IMS system) between the XDM1 interface; Subscribe to and receive the notice of XDMS data variation, and when changing from PCM business platform 103 download communication wishlists; Through and Aggregation Proxy between XCAP interface (XDM3), oneself is provided with or the communication wish of change uploads to the PCM business platform via AP111.
AP111, the functional entity of integration proxy to unified access of XCAP request of user terminal, carries out authentication and is routed to PCM XDMS1033, and the download communication wishlist is also uploaded amended communication wish; And the presentation information that will present business platform 105 is routed to PCM business platform 103;
A kind ofly present the method that realizes the calling and called call treatment based on User Status, as shown in Figure 2, may further comprise the steps:
When the IFC trigger condition satisfied, the IMS core net just can route the call to the PCM business platform.Otherwise according to normal calling procedure, the IMS core net directly sends to calling called.
Step 104 after presenting business platform and confirming that authentication and authentication are passed through, is returned called current state;
Authentication and authentication are when endpoint registration to IMS core net, accomplish third-party registration by the IMS core net, comprise registration and authentication to the PCM business platform.
Step 105 after the PCM business platform is received called state information, is inquired about called subscriber's under this state communication wish;
The user can be arranged to different communication wishes according to its state, and for example when called subscriber condition is " in the meeting ", it can be provided with all voice incoming calls are sent to the E-mail address with the mode of voice e-mail, and called through short message prompt; It is called just in session that the prompt tone subscriber call perhaps is set, and change voice mail etc. over to.Again for example when called subscriber condition when " leaving ", it can be provided with audio call call forwarding to other number, perhaps inserts voice mail, and playing alert tones prompting calling subscriber or the like.
The IMS core net can be after receiving the communication wish, and the content described in the wish of will communicating by letter earlier is forwarded to the calling subscriber, and then receives the communication wish that the PCM business platform sends, and is forwarded to the called subscriber.After perhaps receiving the wish of communicating by letter that need be forwarded to calling subscriber and called subscriber simultaneously, while or priority forward.If desired when voice or visual prompts, the IMS core net wish of also will communicating by letter sends to media server, and concrete operations are described below.
When point out calling party or callee through voice and video, need use media server.At this moment, the media server control flow, as shown in Figure 3, may further comprise the steps:
Step 201, PCM business platform are sent the sip message request to media server, require to open the TCP passage;
The chained address that in the request of sip message, comprises the download communication wish is such as http, ftp etc.
Step 202, the media server open channel, and send response, show that passage is opened;
Step 203, media server are passed through agreements such as HTTP, ftp from PCM business platform downloads of media control command;
The medium control command comprises the Voice XML document, and the user controls operations such as media server playback, recording.
Step 204, the PCM business platform responds to request, i.e. the transfer medium control command;
Step 205, media server notice PCM business platform is being carried out the medium control command;
The media server edge joint is received the limit and is carried out, and perhaps receives to carry out again.
Step 206, media server are sent the sip message request to the PCM business platform, and notice medium control command is carried out and finished, and closes the TCP passage.
Before step 101, promptly the calling subscriber initiated before called subscriber's calling, needed the business operation flow process carried out, comprised that the user logins, is provided with telex network wish (increasing the black list user), click to dial then, and concrete operations are described below.Wherein,
User's login, as shown in Figure 4, may further comprise the steps:
When the communication wishlist changed, PCM XDMS can give user XDMC with change notification, to upgrade the telex network wish tabulation was set.
Need judges when landing the IMS network at first, whether to accomplish authentication through third-party registration.
Step 304 gets into error handling processing.
The telex network wish is set, as shown in Figure 5, may further comprise the steps:
The user can be provided with the communication wish of oneself through modes such as Web, PC, cell-phone customer terminals, and said communication wish can comprise prompting mode, can also comprise the blacklist list of oneself etc.
This step is mainly used in business platform the grammer of the modification request of user's submission is verified with the request reasonability.
Step 406 gets into error handling processing, keeps original communication wishlist, gets into running status.
In another embodiment; The user also can be provided with the personalized communication wish according to other specific users' state variation and/or subscriber policy variation, and promptly in step 101 and the step 102, the calling subscriber initiates the calling to the called subscriber; And after routing the call to the PCM business platform; When subscriber policy changes, present more new traffic wishlist of service apparatus, the PCM business platform is inquired about the communication wishlist of said renewal; When perhaps user state information changes, the communication wish that the PCM business platform is corresponding according to the state information searching that upgrades.
For example when specific called subscriber's state variation transfers " online " to by " having much to do " or " in the meeting ", according to the communication wish that the user is provided with in advance, system will set up the calling of user to specific called subscriber automatically.Again for example when specific called subscriber's state variation transfers " in the meeting " to by " online "; The communication wish that is provided with in advance according to the user; System will send the Email that comprises program of meeting automatically to specific called subscriber; The calling subscriber of this scene can improve assistant's operating efficiency for specific called subscriber's secretary or administrative assistant personnel through the present invention.Again for example when specific called subscriber's state variation transfers " rest " to by " having much to do ", according to the communication wish that the user is provided with in advance, system will send automatically comprise content such as joke or Today's news summary first short message to specific called subscriber.
The present invention has carried out combination and abstract with traditional communication mode; Communication capacity in the existing network is defined as the communication wish; This valued added applications provides multiple communication wish to supply the user to select to reach flexibly and has been provided with, and comprises that specifically audio call changes tone information, audio call changes voice e-mail, text message commentaries on classics Email, calling transfer, call denial, call proceeding, playing alert tones, SMS notification.The communication wish can be by demand flexibly change and the combination of user according to oneself.Can realize that based on this patent User Status presents the valued added applications that combines with communication modes such as voice, message, Emails.
Claims (25)
1. one kind presents the system that realizes the calling and called call treatment based on User Status, comprising: present service apparatus and personal communication management service platform (PCM), wherein,
The said service apparatus that appears is used to issue user's presentation information, the required communication wish of personal communication management service is set and uploads to the PCM business platform, and carry out the control of calling and called call prompt according to the corresponding communication wish of current state; The said service apparatus that appears comprises: integration proxy, and the IMS core net, and present business platform and user terminal with the IMS core net links to each other respectively, wherein,
Present business platform, be used for receiving and the storage presentation information; Via integration proxy presentation information is published to the PCM business platform;
The IMS core net is used for sending the presentation information subscribe request present business platform to user terminal, and presentation information sent to presents business platform; Be used for calling subscriber's calling is routed to the PCM business platform; Being used for presentation information subscribe request with the PCM business platform sends to and presents business platform; Be used for pointing out control according to the communication wish of PCM business platform;
User terminal is used for issuing and presenting information; Be used for via integration proxy from PCM business platform download communication wishlist, and upload the communication wish after being provided with;
Said PCM business platform is used to subscribe to and receive the user's presentation information that presents the service apparatus issue, preserves to present the communication wish that service apparatus is uploaded; Find the communication wish and said communication wish is sent to the said IMS core net that presents service apparatus according to current state information.
2. present the system that realizes the calling and called call treatment based on User Status according to claim 1, it is characterized in that, also comprise,
Media server is used for when the communication wish comprises audio frequency and/or visual prompts control, pointing out control according to the communication wish of PCM business platform.
3. present the system that realizes the calling and called call treatment based on User Status according to claim 1, it is characterized in that the PCM business platform comprises PCM server (PCM Server) and PCM XML document management server (PCM XDMS), wherein,
PCM Server is used for subscribing to, inquires about and receives presentation information; And, send prompting message according to the communication wish according to said presentation information obtaining communication wish from PCM XDMS;
PCM XDMS is used to preserve the required communication wish of personal communication management service.
4. present the system that realizes the calling and called call treatment based on User Status according to claim 1; It is characterized in that; Present business platform and comprise and present service server (PresenceServer) and present professional XML document management server (Presence XDMS), wherein
Said Presence Server is used for receiving and the storage presentation information, and sends it to Presence XDMS;
Said Presence XDMS is used for presentation information is distributed to the PCM business platform.
5. present the system that realizes the calling and called call treatment based on User Status according to claim 1, it is characterized in that user terminal comprises subscriber (Watcher), information source (Presentity) and XML document administrative client (XDMC), wherein,
Said Watcher is used for the subscription status presentation information;
Said Presentity is used for the issued state presentation information;
Said XDMC is used for from PCM business platform download communication wishlist, and uploads the communication wish after being provided with.
6. present the system that realizes the calling and called call treatment based on User Status according to claim 1, it is characterized in that,
Said PCM business platform is realized the route of message, the subscription and the notice of user state information through the ISC interface in the IMS network; Service trigger mechanism in conjunction with the IMS system receives the calling of satisfying the initial filter standard or norm trigger condition; Cr interface between support of PCM business platform and the media server.
7. present the system that realizes the calling and called call treatment as claim 3 is said based on User Status, it is characterized in that,
Said PCM XDMS adopts the XCAP interface to link to each other with integration proxy, is used to preserve the required communication wish of personal communication management service; Said PCM Server adopts the XCAP interface to link to each other with PCM XDMS, is used for according to said presentation information from PCM XDMS obtaining communication wish; Said PCM Server adopts the SIP interface to link to each other with the IMS core net, is used for subscribing presence information and receives presenting notice, receives and send the user calling request.
8. present the system that realizes the calling and called call treatment as claim 2 is said based on User Status, it is characterized in that,
Said media server; Receive the sip message that the IMS core net is sent; Prompting control from PCM business platform download communication wish, and is carried out via the IMS core net according to said chained address in the chained address that in the request of said sip message, comprises the download communication wish.
9. present the system that realizes the calling and called call treatment based on User Status according to claim 1, it is characterized in that,
Said user terminal is provided with the communication wish based on Web, and the communication wish based on the XCAP technology perhaps is set; Said communication wish comprises prompting mode, black and white lists tabulation and/or contacts list.
10. present the system that realizes the calling and called call treatment as claim 5 is said based on User Status, it is characterized in that,
Said PCM business platform also is used to subscribe to and receive the user state information change notification that the IMS core net is sent, and when changing the corresponding communication wish of query State information again; Subscribe to and receive the communication wish document change notification that the IMS core net is sent, and when the communication wish changes, upgrade;
The said business platform that appears also is used to subscribe to and receive the state information change notice that the IMS core net is sent, and when receiving change notification the update mode information document; Subscribe to and receive the subscriber policy change notification that the IMS core net is sent, and when changing, upgrade;
The subscriber policy change notification that the IMS core net is sent is also subscribed to and received to said user terminal, and when changing from PCM business platform download communication wishlist.
11. present the system that realizes the calling and called call treatment based on User Status as claim 10 is said, it is characterized in that,
Said Watcher also is used to subscribe to resource list server (RLS) presentation information and reception notification, subscribes to subscriber's information;
The said business platform that appears is used for receiving, storing RLS presentation information and subscriber's information, and is published to the PCM business platform via integration proxy.
12. present the system that realizes the calling and called call treatment based on User Status as claim 11 is said, it is characterized in that,
Said PCM business platform carries out the subscription of variable condition according to predefined strategy, comprises the inquiry of carrying out User Status according to each service trigger, perhaps periodically carries out state variation according to the strategy of setting earlier and subscribes to.
13. method that presents realization calling and called call treatment based on User Status; The calling and called call processing system that is applied to comprise personal communication management service platform (PCM) and presents service apparatus; The wherein said service apparatus that appears further comprises: integration proxy; The IMS core net, and present business platform and user terminal with the IMS core net links to each other respectively, may further comprise the steps:
(1) the IMS core net that presents service apparatus receives customer call, routes the call to the PCM business platform through after the service trigger;
(2) the PCM business platform obtains called subscriber's current state information from presenting service apparatus, and according to called subscriber's under this state of said state information searching communication wish; Comprise:
(21) the PCM business platform sends query requests, requesting query called subscriber condition information via the IMS core net to presenting business platform;
(22) present business platform and confirm that authentication and authentication are passed through after, return called current state via integration proxy;
(23) after the PCM business platform is received called state information, inquire about called subscriber's under this state communication wish;
(3) the PCM business platform wish of will communicating by letter sends to the said IMS core net that presents service apparatus, and sends the control of calling and called call prompt by the said IMS core net that presents service apparatus.
14. present the method that realizes the calling and called call treatment as claim 13 is said based on User Status, the calling and called call processing system of application also comprises media server, it is characterized in that,
In the step (3), when communication comprised audio frequency and/or visual prompts control in the wish, the PCM business platform wish of will communicate by letter sent to media server, carries out prompting by media server and controls.
15. present the method that realizes the calling and called call treatment as claim 13 is said based on User Status, it is characterized in that step (3) comprising:
(31) the PCM business platform sends the Session initiation protocol SIP message request to media server, requires to open the TCP passage, in the request of sip message, comprises the chained address of download communication wish;
(32) media server open channel, and send response;
(33) media server is from PCM business platform downloads of media control command;
(34) the PCM business platform responds to request, i.e. the transfer medium control command;
(35) media server notice PCM business platform is being carried out the medium control command;
(36) media server sends the sip message request to the PCM business platform, and notice medium control command is carried out and finished, and closes the TCP passage.
16. present the method that realizes the calling and called call treatment based on User Status as claim 13 is said, it is characterized in that in the step (1), the calling subscriber initiated before called subscriber's calling, the business operation flow process of execution comprises:
(11) user's login;
(12) the telex network wish is set;
(13) click to dial.
17. present the method that realizes the calling and called call treatment based on User Status as claim 16 is said, it is characterized in that, in the step (11), carry out following steps:
(111) user sends the request that the download communication wish is provided with tabulation when starting personal communication office terminal software or login PCM business platform;
(112) the PCM business platform judges at first whether authentication is passed through, if authentication pass through, execution in step (113), otherwise, get into error handling processing;
(113) the PCM business platform is provided with tabulation with the user's communications wish and returns to the terminal, presents to the user.
18. present the method that realizes the calling and called call treatment based on User Status as claim 17 is said, it is characterized in that,
In the step (111), when the communication wishlist changed, the PCM business platform can be given user terminal with change notification, upgrades the telex network wish tabulation is set.
19. present the method that realizes the calling and called call treatment based on User Status as claim 17 is said, it is characterized in that,
In the step (12), the user terminal setting perhaps is provided with the communication wish based on the XCAP technology based on the communication wish of Web, and said communication wish comprises prompting mode, delegated strategy and black and white lists tabulation.
20. present the method that realizes the calling and called call treatment as claim 17 is said based on User Status, it is characterized in that step (12) comprising:
(121) user terminal sends to the PCM business platform and revises the request of communication wishlist, comprises the communication wishlist of modification in the described request;
(122) the PCM business platform is accepted the telex network wish and is revised request, and revise successfully more new traffic wishlist, and notice personal communication office terminal;
(123) personal communication office terminal notice user's modification success gets into running status.
21. present the method that realizes the calling and called call treatment based on User Status as claim 20 is said, it is characterized in that,
In the step (122), the PCM business platform is verified with the request reasonability the grammer of the modification request that the user submits to, if through checking, then continues to carry out; Otherwise, get into error handling processing, keep original communication wishlist.
22. present the method that realizes the calling and called call treatment based on User Status as claim 13 is said, it is characterized in that,
In the step (2), when subscriber policy changes, present more new traffic wishlist of service apparatus, the PCM business platform is inquired about the communication wishlist of said renewal; When perhaps user state information changes, the communication wish that the PCM business platform is corresponding according to the state information searching that upgrades.
23. present the method that realizes the calling and called call treatment based on User Status as claim 22 is said, it is characterized in that,
In the step (2), the PCM business platform carries out the subscription of variable condition according to predefined strategy, comprises the inquiry of carrying out User Status according to each service trigger, perhaps periodically carries out state variation according to the strategy of setting earlier and subscribes to.
24. present the method that realizes the calling and called call treatment based on User Status as claim 13 is said, it is characterized in that,
In the step (2), said user's current state information comprises user's presentation information, RLS presentation information and/or subscriber's information.
25. present the method that realizes the calling and called call treatment based on User Status as claim 14 is said, it is characterized in that,
In the step (21), the PCM business platform is realized the route of message, the subscription and the notice of user state information through the ISC interface in the IMS network; Service trigger mechanism in conjunction with the IMS system receives the calling of satisfying the initial filter standard or norm trigger condition.
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| CN104185259B (en) * | 2013-05-20 | 2018-11-09 | 联想(北京)有限公司 | A kind of communication list update method and electronic equipment |
| CN104426893B (en) * | 2013-09-09 | 2017-11-21 | 中国移动通信集团公司 | Wake up the method, apparatus and system of mobile terminal |
| CN105024916A (en) * | 2015-06-12 | 2015-11-04 | 深圳伊艾克斯信息技术有限公司 | An instant state information interaction method based on the Internet |
| CN105120082A (en) * | 2015-07-27 | 2015-12-02 | 小米科技有限责任公司 | State notification method and device |
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