CN101340492A - Information inquiry method and apparatus - Google Patents

Information inquiry method and apparatus Download PDF

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Publication number
CN101340492A
CN101340492A CNA200810147376XA CN200810147376A CN101340492A CN 101340492 A CN101340492 A CN 101340492A CN A200810147376X A CNA200810147376X A CN A200810147376XA CN 200810147376 A CN200810147376 A CN 200810147376A CN 101340492 A CN101340492 A CN 101340492A
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China
Prior art keywords
information
query
user
inquiry
coding
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CNA200810147376XA
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CN101340492B (en
Inventor
王旭
韩家鹏
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Huawei Technologies Co Ltd
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Huawei Technologies Co Ltd
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Priority to CN200810147376XA priority Critical patent/CN101340492B/en
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Abstract

The embodiment of the invention discloses an information inquiry method which comprises the following steps: an inquiry code which is corresponding to inquiry information is generated according to the inquiry information of a user, the inquiry code and the inquiry information are stored, and the inquiry code is sent to a user; the inquiry code which is sent by the user is received, the inquiry information is searched according to the inquiry code, information content is obtained according to the inquiry information, and the obtained information content is sent to the user. The embodiment of the invention adopts the dynamic numbering mode of the inquiry information, thereby improving the inquiry efficiency and enhancing the using experience of the user.

Description

A kind of information query method and device
Technical field
The present invention relates to communication technical field, particularly relate to a kind of information query method and device.
Background technology
Along with the expansion of number inquiry extension class business, the function in directory exchange expands to the supply-demand information of inquiring enterprise introduction, contact method, enterprise, the advertisement of enterprise etc. by original enquiring telephone number gradually.The thing followed then be each telecom operators at home number inquiry extend the class business and carry out on a large scale.Typical business has enterprise's Yellow Page and 12580 etc. of Best Tone Service, the China Mobile of China Telecom.
Development along with technology, above-mentioned directory enquiry service is carried out all by the original phone newspaper that simply carries out and number is developed into SM number report, multimedia message newspaper number, and other information by multimedia message, note and voice broadcast enterprise, these information comprise address, brief introduction, product information, market conditions information or other advertising messages of enterprise.Send information such as the brief introduction of enterprise and advertisement by note and multimedia message, brought new experience to the user.Information various, complicated causes the design of voice IVR (Interactive Voice Response, interactive voice response) flow process also increasingly sophisticated, various interactive voice menu levels are a lot, the informational needs operation of user inquiring repeatedly, and is very loaded down with trivial details, and makes mistakes easily.
In the prior art scheme, the user is when carrying out information inquiry, at first dial in information inquiry platform and operator and carry out oneself wanting the mutual of information inquiring, perhaps select to want information inquiring by button, the operator reports the information of user inquiring to the user by voice after the demand of having obtained the user.In addition, information query system also can be reported the information content of user inquiring to the user by the mode of note or multimedia message after the demand of having obtained the user.
Yet the user inquires about this information if desired once more, need dial the inquiry phone again, repeats IVR interactive voice, operator's interactive operation, and reciprocal process complexity, efficient are very low.
Summary of the invention
The embodiment of the invention provides a kind of information query method and device, has simplified IVR voice operating flow process.
The embodiment of the invention proposes a kind of information query method on the one hand, may further comprise the steps:
According to user's Query Information, generate the inquiry coding of described Query Information correspondence, store described inquiry coding and described Query Information, and described inquiry coding is sent to described user;
Receive the described inquiry coding that described user sends, and,, the described information content that obtains is sent to described user according to described Query Information acquired information content according to the described Query Information of described inquiry coded query.
On the other hand, the embodiment of the invention also proposes a kind of information query device, comprising:
Generation module is used for the Query Information according to the user, generates the inquiry coding of described Query Information correspondence;
Acquisition module is used to obtain described inquiry coding and the described Query Information that described generation module generates;
First sending module is used for the described inquiry coding that described generation module generates is sent to described user;
The coding receiver module is used to receive the described inquiry coding that described user sends;
The coded query module is used for the described Query Information of described inquiry coded query according to described coding receiver module reception, according to described Query Information acquired information content;
Second sending module is used for the described information content that described coded query module obtains is sent to described user.
The technical scheme of the embodiment of the invention has the following advantages, because adopted the mode that Query Information is dynamically numbered, thereby has realized preservation and the reproduction of user to Query Information, has improved search efficiency, has strengthened user's experience.
Description of drawings
In order to be illustrated more clearly in the embodiment of the invention or technical scheme of the prior art, to do to introduce simply to the accompanying drawing of required use in embodiment or the description of the Prior Art below, apparently, accompanying drawing in describing below only is some embodiments of the present invention, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the information query device structure chart of the embodiment of the invention;
Fig. 2 is a kind of concrete structure figure of the information query device of the embodiment of the invention;
Fig. 3 is the information query method flow chart of the embodiment of the invention;
Fig. 4 is a kind of specific implementation flow chart of the information query method of the embodiment of the invention;
Fig. 5 is the another kind of specific implementation flow chart of the information query method of the embodiment of the invention.
Embodiment
The embodiment of the invention
Below in conjunction with the accompanying drawing in the embodiment of the invention, the technical scheme in the embodiment of the invention is clearly and completely described, obviously, described embodiment is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills belong to the scope of protection of the invention not making the every other embodiment that is obtained under the creative work prerequisite.
As shown in Figure 1, the information query device structure chart for the embodiment of the invention comprises:
Generation module 101 is used for the Query Information according to the user, the inquiry coding of generated query information correspondence.
Generation module 101 also specifically is used to point out the user whether to need to preserve Query Information, after the user confirms to need to preserve Query Information, according to this user's Query Information, generates the inquiry coding of this Query Information correspondence.
Acquisition module 102 is used to obtain inquiry coding and the Query Information that generation module 101 generates.
User inquiring is preserved Query Information if desired after the information content, information query device can be preserved Query Information, and encodes for Query Information generates an inquiry.Query Information can comprise: one or more in the information content and the inquiry mode.Information query device also can be by operator attendance input information content summary, perhaps point out user recording and this recording be converted to behind the text summary as the information content.
First sending module 103, the inquiry coding that is used for generation module 101 is generated sends to the user.
Coding receiver module 104 is used to receive the inquiry coding that the user sends.
Information query device adopts the mode of note or multimedia message to send to the user and inquires about coding and summary, perhaps will inquire about coding and summary voice broadcast to the user.When the user needs to inquire about the same information content next time, can directly send inquiry and be encoded to information query device.The mode that the user sends the inquiry coding can be the note that comprises the inquiry coding by transmission, also can be with the mode input inquiry coding of IVR audio call.
Coded query module 105 is used for the inquiry coded query Query Information according to 104 receptions of coding receiver module, according to this Query Information acquired information content.
Coded query module 105 is according to the information content of inquiry coded query preservation last time, perhaps according to the inquiry mode of inquiring about coded query preservation last time, the information content of inquiring about dynamic change again.For example, can every day according to the stock information of inquiry coded query dynamic change on the same day, also can every month according to the wage situation in inquiry coded query this month etc.
Second sending module 106 is used for the information content that coded query module 105 obtains is sent to the user.
If the information content that coded query module 105 obtains is a text message, then second sending module 106 can send note or the multimedia message that comprises this information content to the user; If the information content that coded query module 105 obtains is that non-text message or amount of information are bigger, second sending module 106 can be by the mode closing of the circuit user of active outgoing call, the speech play information content.
As shown in Figure 2, a kind of concrete structure figure for the information query device of the embodiment of the invention comprises:
Ask receiver module 201, be used to receive user's information inquiring request.
The user dials information inquiry platform number or sends the information inquiry note, sends information inquiring request to information query device.
Judge module 202 is used to judge whether the information inquiring request that request receiver module 201 receives needs to be transferred to operator attendance.
Interconnecting module 203 need be transferred to operator attendance if judge module 202 is judged, and is used for the information inquiring request that request receiver module 201 receives is transferred to operator attendance.
Feedback receiver module 204 is used to receive the Query Information that operator attendance feeds back.
Information inquiry module 205 does not need to be transferred to operator attendance if judge module 202 is judged, and is used for the information of automatic inquiring user needs.
Behind the calling connecting system of user profile inquiry, number that judge module 202 is dialed according to the user and the IVR information that collects the digits is alternately judged this information inquiring request whether needs is transferred to operator attendance.If what the user need use is the manual board Query Information, interconnecting module 203 is routed to operator attendance with user's information inquiring request, and operator attendance and user carry out obtaining user's query demand alternately, and Query Information is fed back to feedback receiver module 204; If the user does not need to change operator attendance, the information that needs by the automatic inquiring users of information inquiry module 205 then.
Information sending module 206 is used for sending the information content that information inquiry module 205 is that inquire or feedback receiver module 204 receives to the user.
If the information content that sends is a text message, then information sending module 206 can send note or the multimedia message that comprises this information content to the user; If the information content that sends is that non-text message or amount of information are bigger, information sending module 206 can be by the mode closing of the circuit user of active outgoing call, the speech play information content.
Generation module 207, specifically be used to point out the user whether to need to preserve the Query Information that information sending module 206 sends, also be used to obtain the instruction whether user needs to preserve Query Information, if the user need preserve this Query Information, generate the inquiry coding of this Query Information correspondence according to this Query Information.
Information sending module 206 is after the user sends the information content, and generation module 207 is pointed out users " preservation information and note receive the inquiry coding please by 1, and preservation information and voice broadcast inquiry are encoded please by 2 ", and obtains the instruction that the user imports subsequently.Query Information can comprise: one or more in the information content and the inquiry mode.
Acquisition module 208 is used to obtain inquiry coding and the corresponding Query Information of inquiry coding that generation module 207 generates.
First sending module 209, the inquiry coding that is used for generation module 207 is generated sends to the user.
Generation module 207 obtains the user need preserve the instruction of Query Information after, generation module 208 generates the inquiry coding of these Query Information correspondences, acquisition module 208 obtains this inquiry coding and Query Information, first sending module 209 will be inquired about to encode and send to the user.The send mode of inquiry coding can be the note that comprises the inquiry coding by transmission, also can be to report to user speech.
Reminding module 210 is used for when the user dials IVR, after request receiver module 201 receives user's information inquiring request, and prompting user input query coding, the inquiry coding that the user is imported sends to coding receiver module 211.
The user dials information inquiry platform number once more, and when information query device sent information inquiring request, reminding module 210 was encoded according to IVR voice suggestion user input query.
Coding receiver module 211 is used to receive the inquiry coding that the user sends.
The mode that the user sends the inquiry coding can be note or the multimedia message that comprises the inquiry coding by transmission, also can be with the mode input inquiry coding of IVR audio call.After the user received the inquiry coding of first sending module, 209 transmissions, directly answer short message just can be finished the transmission of inquiry coding.
Coded query module 212, the inquiry coded query acquisition module 208 that is used for receiving according to coding receiver module 211 is inquired about the corresponding Query Information of coding, according to this Query Information acquired information content.
Coded query module 212 is according to the information content of inquiry coded query preservation last time, perhaps according to the inquiry mode of inquiring about coded query preservation last time, the information content of inquiring about dynamic change again.For example, can every day according to the stock information of inquiry coded query dynamic change on the same day, also can every month according to the wage situation in inquiry coded query this month etc.
Second sending module 213 is used for the information content that coded query module 212 is obtained is sent to the user.
If the information content that sends is a text message, then second sending module 213 can send note or the multimedia message that comprises this information content to the user; If the information content that sends is that non-text message or amount of information are bigger, second sending module 213 can be by the mode closing of the circuit user of active outgoing call, the speech play information content.
As shown in Figure 3, the information query method flow chart for the embodiment of the invention may further comprise the steps:
Step 301, according to user's Query Information, the inquiry of generated query information correspondence coding.
Step 302, storing queries coding and Query Information.
User inquiring is preserved Query Information if desired after the information content, information query device can be preserved Query Information, for Query Information generates an inquiry coding, and sends this inquiry coding to the user.Query Information can comprise one or more in the information content and the inquiry mode.Information query device also can be by operator attendance input information content summary, perhaps point out user recording and this recording be converted to behind the text summary as the information content.
Step 303 will be inquired about coding and be sent to the user.
Step 304 receives the inquiry coding that the user sends.
Information query device adopts the mode of note or multimedia message to send to the user and inquires about coding and summary, perhaps will inquire about coding and summary voice broadcast to the user.When the user needs to inquire about the same information content next time, can directly send inquiry and be encoded to information query device.The mode that the user sends the inquiry coding can be note or the multimedia message that comprises the inquiry coding by transmission, also can be with the mode input inquiry coding of IVR audio call.
Step 305 is according to the Query Information of inquiry coded query correspondence.
Step 306 is according to Query Information acquired information content.
According to the information content of inquiry coded query preservation last time, perhaps according to the inquiry mode of inquiring about coded query preservation last time, the information content of inquiring about dynamic change again.For example, can every day according to the stock information of inquiry coded query dynamic change on the same day, also can every month according to the wage situation in inquiry coded query this month etc.
Step 307 sends to the user with the information content that obtains.
If the information content that obtains is a text message, then can send note or the multimedia message that comprises this information content to the user; If the information content that inquires is that non-text message or amount of information are bigger, then can be by the mode closing of the circuit user of active outgoing call, the speech play information content.
As shown in Figure 4, a kind of specific implementation flow chart for the information query method of the embodiment of the invention may further comprise the steps:
Step 401, the user dials information inquiry platform number.
Step 402, information query device receives user's information inquiring request.
Step 403, information query device judge whether the information inquiring request that receives needs to be transferred to operator attendance.Be transferred to operator attendance if desired, then execution in step 404; If do not need to be transferred to operator attendance, then execution in step 407.
Step 404, information query device is transferred to operator attendance with the information inquiring request that receives.
Step 405, operator attendance returns Query Information to information query device.
Step 406, information query device receives the Query Information that operator attendance returns.
Step 407, the information that the automatic inquiring user of information query device needs.
Behind the calling connecting system of user profile inquiry, number that information query device is dialed according to the user and the IVR information that collects the digits is alternately judged this information inquiring request whether needs is transferred to operator attendance.If what the user need use is the manual board Query Information, then the information inquiring request with the user is routed to operator attendance, and operator attendance and user carry out obtaining user's query demand alternately, and Query Information is fed back to information query device; If the user does not need to change operator attendance, the information that then automatic inquiring user needs.
Step 408, information query device send the information content that inquires to the user.
If the information content that sends is a text message, then information query device can send note or the multimedia message that comprises this information content to the user; If the information content that sends is that non-text message or amount of information are bigger, information query device can be by the mode closing of the circuit user of active outgoing call, the speech play information content.
Step 409, whether information query device prompting user needs to preserve Query Information.
Query Information can comprise: one or more in the information content and the inquiry mode.
Step 410, the instruction whether user's input needs to preserve Query Information.
Step 411, information query device are obtained the instruction whether user needs to preserve Query Information.
Information query device is pointed out the user " preservation information and note receive the inquiry coding please by 1, and preservation information and voice broadcast inquiry are encoded please by 2 ", and is obtained the instruction that the user imports subsequently after the user sends the information content.
Step 412, information query device judge whether the user needs to preserve Query Information, if the user does not need to preserve Query Information, then process ends; If the user need preserve Query Information, then execution in step 413.
Step 413, the inquiry coding of information query device generated query information correspondence.
Step 414, information query device storing queries coding and Query Information.
Step 415, the inquiry coding that information query device will generate sends to the user.
After information query device judges that the user need preserve Query Information, generate the inquiry coding of this Query Information correspondence, information query device is stored this inquiry coding and Query Information, and will inquire about to encode and send to the user.The send mode of inquiry coding can be note or the multimedia message that comprises the inquiry coding by transmission, also can be to report to user speech.
Step 416, the user dials information inquiry platform number.
Step 417, information query device receives user's information inquiring request.
Step 418, information query device prompting user input query coding.
The user dials information inquiry platform number once more, and when information query device sent information inquiring request, information query device was encoded according to IVR voice suggestion user input query.
Step 419, the user input query coding.
Step 420, information query device receive the inquiry coding of user's input.
Step 421, information query device is according to the Query Information of inquiry coded query correspondence.
Step 422, information query device is according to Query Information acquired information content.
Information query device is according to the information content of inquiry coded query preservation last time, perhaps according to the inquiry mode of inquiring about coded query preservation last time, the information content of inquiring about dynamic change again.For example, can every day according to the stock information of inquiry coded query dynamic change on the same day, also can every month according to the wage situation in inquiry coded query this month etc.
Step 423, information query device sends to the user with the information content that obtains.
If the information content that sends is a text message, then information query device can send note or the multimedia message that comprises this information content to the user; If the information content that sends is that non-text message or amount of information are bigger, information query device can be by the mode closing of the circuit user of active outgoing call, the speech play information content.
As shown in Figure 5, the another kind of specific implementation flow chart for the information query method of the embodiment of the invention may further comprise the steps:
Step 501, the user dials information inquiry platform number.
Step 502, information query device receives user's information inquiring request.
Step 503, information query device judge whether the information inquiring request that receives needs to be transferred to operator attendance.Be transferred to operator attendance if desired, then execution in step 504; If do not need to be transferred to operator attendance, then execution in step 506.
Step 504, information query device is transferred to operator attendance with the information inquiring request that receives.
Step 505, operator attendance returns Query Information to information query device.
Step 506, information query device receives the Query Information that operator attendance returns.
Step 507, the information that the automatic inquiring user of information query device needs.
Behind the calling connecting system of user profile inquiry, number that information query device is dialed according to the user and the IVR information that collects the digits is alternately judged this information inquiring request whether needs is transferred to operator attendance.If what the user need use is the manual board Query Information, then the information inquiring request with the user is routed to operator attendance, and operator attendance and user carry out obtaining user's query demand alternately, and Query Information is fed back to information query device; If the user does not need to change operator attendance, the information that then automatic inquiring user needs.
Step 508, information query device send the information content that inquires to the user.
If the information content that sends is a text message, then information query device can send note or the multimedia message that comprises this information content to the user; If the information content that sends is that non-text message or amount of information are bigger, information query device can be by the mode closing of the circuit user of active outgoing call, the speech play information content.
Step 509, whether information query device prompting user needs to preserve Query Information.
Query Information can comprise: one or more in the information content and the inquiry mode.
Step 510, the instruction whether user's input needs to preserve Query Information.
Step 511, information query device are obtained the instruction whether user needs to preserve Query Information.
Information query device is pointed out the user " preservation information and note receive the inquiry coding please by 1, and preservation information and voice broadcast inquiry are encoded please by 2 ", and is obtained the instruction that the user imports subsequently after the user sends the information content.
Step 512, information query device judge whether the user needs to preserve Query Information, if the user does not need to preserve Query Information, then process ends; If the user need preserve Query Information, then execution in step 513.
Step 513, the inquiry coding of information query device generated query information correspondence.
Step 514, information query device storing queries coding and Query Information.
Step 515, the inquiry coding that information query device will generate sends to the user.
After information query device judges that the user need preserve Query Information, generate the inquiry coding of this Query Information correspondence, information query device is stored this inquiry coding and Query Information, and will inquire about to encode and send to the user.The send mode of inquiry coding can be the note that comprises the inquiry coding by transmission, also can be to report to user speech.
Step 516, the user edits and comprises inquiry information encoded short message enquiry.
Step 517, the user sends the information inquiry note to information query device.
Step 518, information query device receives the information inquiry note that the user sends.
The user directly replys this note after receiving the note that comprises the inquiry coding of information query device transmission, just can finish the transmission of inquiry coding.
Step 519, information query device is according to the Query Information of inquiry coded query correspondence.
Step 520, information query device is according to Query Information acquired information content.
Information query device is according to the information content of inquiry coded query preservation last time, perhaps according to the inquiry mode of inquiring about coded query preservation last time, the information content of inquiring about dynamic change again.For example, can every day according to the stock information of inquiry coded query dynamic change on the same day, also can every month according to the wage situation in inquiry coded query this month etc.
Step 521, information query device sends to the user with the information content that obtains.
If the information content that sends is a text message, then information query device can send note or the multimedia message that comprises this information content to the user; If the information content that sends is that non-text message or amount of information are bigger, information query device can be by the mode closing of the circuit user of active outgoing call, the speech play information content.
In sum, embodiments of the invention can be when the user need inquire about once more, only need to inquire about according to information encoding, avoid IVR interactive voice, the mutual loaded down with trivial details flow process of operator attendance, made things convenient for the user to obtain information, especially directly the answer short message mode, as long as the user is simple the answer, system will notify the user Query Result by voice outgoing call or short message mode, has simplified user's operation greatly, has solved the mutual loaded down with trivial details problem of puzzlement user's voice IVR; Embodiments of the invention can back up Query Result in the past, can be by inquiry coding report Query Result in the past; Embodiments of the invention can also back up inquiry mode in the past, can be by the inquiry once more of inquiry coding, as inquiry wage every month, the electricity charge; The voice experience effect that embodiments of the invention adopt voice mode to report can to solve multimedia message and note to reach is for the terminal use who does not support note and multimedia message provides the method that can reappear Query Information.
Through the above description of the embodiments, those skilled in the art can be well understood to the present invention and can realize by the mode that software adds essential general hardware platform, can certainly pass through hardware, but the former is better execution mode under a lot of situation.Based on such understanding, the part that technical scheme of the present invention contributes to prior art in essence in other words can embody with the form of software product, this computer software product is stored in the storage medium, comprise that some instructions are with so that a station terminal equipment (can be mobile phone, personal computer, server, the perhaps network equipment etc.) carry out the described method of each embodiment of the present invention.
The above only is a preferred implementation of the present invention; should be pointed out that for those skilled in the art, under the prerequisite that does not break away from the principle of the invention; can also make some improvements and modifications, these improvements and modifications also should be looked protection scope of the present invention.

Claims (10)

1, a kind of information query method is characterized in that, may further comprise the steps:
According to user's Query Information, generate the inquiry coding of described Query Information correspondence, store described inquiry coding and described Query Information, and described inquiry coding is sent to described user;
Receive the described inquiry coding that described user sends, and,, the described information content that obtains is sent to described user according to described Query Information acquired information content according to the described Query Information of described inquiry coded query.
2, information query method according to claim 1 is characterized in that, before the inquiry coding of described generated query information correspondence, also comprises:
After sending the information content, point out described user whether to need to preserve described Query Information to described user.
3, information query method according to claim 1 is characterized in that described Query Information specifically comprises:
In the information content and the inquiry mode one or more.
4, information query method according to claim 1 is characterized in that, before the inquiry coding that described reception user sends, also comprises:
When described user dialed interactive voice response IVR, the prompting user imported described inquiry coding.
5, information query method according to claim 1 is characterized in that, the described mode that the information content that inquires is sent to the user comprises:
In note, multimedia message or the voice broadcast one or more.
6, a kind of information query device is characterized in that, comprising:
Generation module is used for the Query Information according to the user, generates the inquiry coding of described Query Information correspondence;
Acquisition module is used to obtain described inquiry coding and the described Query Information that described generation module generates;
First sending module is used for the described inquiry coding that described generation module generates is sent to described user;
The coding receiver module is used to receive the described inquiry coding that described user sends;
The coded query module is used for the described Query Information of described inquiry coded query according to described coding receiver module reception, according to described Query Information acquired information content;
Second sending module is used for the described information content that described coded query module obtains is sent to described user.
7, as information query device as described in the claim 6, it is characterized in that, described generation module, specifically be used to point out described user whether to need to preserve described Query Information, after described user confirms to need to preserve described Query Information, according to described user's described Query Information, generate the described inquiry coding of described Query Information correspondence.
8, as information query device as described in the claim 6, it is characterized in that described Query Information specifically comprises:
In the information content and the inquiry mode one or more.
9, as information query device as described in the claim 6, it is characterized in that, also comprise:
Reminding module is used for when described user dials interactive voice response IVR, and the prompting user imports described inquiry coding, and the described inquiry of user's input is encoded sends to described coding receiver module.
As information query device as described in the claim 6, it is characterized in that 10, the described mode that the information content that inquires is sent to the user comprises:
In note, multimedia message or the voice broadcast one or more.
CN200810147376XA 2008-08-12 2008-08-12 Information inquiry method and apparatus Expired - Fee Related CN101340492B (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101778149A (en) * 2009-12-31 2010-07-14 中兴通讯股份有限公司 Mobile terminal and method for mobile terminal to achieve voice broadcast function
CN105337893A (en) * 2014-05-30 2016-02-17 索尼公司 Electronic device, center node device, network side device, transmission method and configuration method

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Publication number Priority date Publication date Assignee Title
JPH09160977A (en) * 1995-12-08 1997-06-20 Fujitsu Ltd Method and system for managing customer history in on-line shopping
BR0016097A (en) * 1999-11-26 2002-08-20 Mobile Telephone Networks (Proprietary) Limited Communication method and system
CN100465967C (en) * 2007-08-20 2009-03-04 华为技术有限公司 Inquiry result processing method and device

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101778149A (en) * 2009-12-31 2010-07-14 中兴通讯股份有限公司 Mobile terminal and method for mobile terminal to achieve voice broadcast function
CN105337893A (en) * 2014-05-30 2016-02-17 索尼公司 Electronic device, center node device, network side device, transmission method and configuration method
CN105337893B (en) * 2014-05-30 2020-12-01 索尼公司 Electronic equipment, central node, network side equipment, transmission method and configuration method
US11291060B2 (en) 2014-05-30 2022-03-29 Sony Corporation Electronic apparatus, a central node apparatus and a network side apparatus, a transmission method and a configuration method
US11751262B2 (en) 2014-05-30 2023-09-05 Sony Group Corporation Electronic apparatus, a central node apparatus and a network side apparatus, a transmission method and a configuration method

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