CN101330551A - Method and system for verifying communication record of telecommunication system - Google Patents
Method and system for verifying communication record of telecommunication system Download PDFInfo
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- CN101330551A CN101330551A CNA2008101146274A CN200810114627A CN101330551A CN 101330551 A CN101330551 A CN 101330551A CN A2008101146274 A CNA2008101146274 A CN A2008101146274A CN 200810114627 A CN200810114627 A CN 200810114627A CN 101330551 A CN101330551 A CN 101330551A
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Abstract
The invention discloses a checking method of communication records in a telecommunication system and a system, and the technical proposal is specifically disclosed as follows: the communication records are obtained; the communication record for the generation of a first communication number is selected form the obtained communication records, and the communication record includes a dialer number of the fist communication record; and the corresponding communication record for the generation of the dialer number is searched in the communication records for carrying out the check according to the communication record for the generation of the first communication number. Therefore, the checking method and the system can find the communication records with the problems before showing the communication records to a user, find and solve the potential loopholes of a system or a business process, allow the communication records which are showed to the user to be more accurate, improve the confidence of the user on an operator and reduce the loss of income of the operator caused by the loss of the communication records and other problems.
Description
Technical field
The invention belongs to communication technical field, relate in particular to the checking method and the system of the communications records in a kind of telecommunication system.
Background technology
In communication system, the accuracy of communication charge guarantees client's prestige for operator and guarantees that the income of himself is all extremely important.Communications records are as the basic foundation of operator to user's charge, finish and passed through all too many levels from producing processing, so influence the direct factor of billing accuracy is exactly that each processing links can not be found some in-problem communications records (as the communications records of omitting, the communications records that there are differences etc.), if the client finds that communications records and own actual communication behavior that operator produces are inconsistent, will the billing accuracy of operator be thrown doubt upon, influence the loyalty of client operator.And for operator, client's communications records each other are inconsistent or occur to omit, and cause the loss of operation income also can't be accurately quantitative as having only called communications records not have the caller communications records at conversation once.
The method of checking communications records does not at present have unified standard or standard, and the existing technology of checking mainly contains respectively exchange the checking work that manufacturer does at the switching equipment of oneself in the network operation system, and at BOSS (Business ﹠amp; Operation Support System, business support operation system) the balance inspection of being done in.
In the network operation system, exchange manufacturer is checked synthetic communications records by the mode of the synthetic communications records of signaling, detailed process is: adopt high-ohmic cross-connection on signaling link, gather the message related to calls on the link in real time, and the message related to calls that collects is matched to corresponding CDR (Call Detail Record, call detail record); With the CDR that generates with (as USBS, BGW) in-problem communications records are found in the station message recording cross reference of Sheng Chenging from the switch counting equipment.The shortcoming of this type of scheme is can't obtain its calling number for the client that incoming call is hidden, and also promptly can't produce the caller communications records, thereby it is inaccurate that communications records are checked.And MSC (the Mobile Switching Center of each exchange manufacturer, mobile switching centre) or BSS (Base Station System, base station system) Nei program respectively has timekeeping system, so different MSC or BSS are by understanding life period difference between the communications records that signaling link synthesizes separately, the communications records checked result that obtains like this is inaccurate.In addition, unified at present standard of the synthetic communications records of signaling or standard can be followed, and check the evidence of the communications records result counting equipment omission in return communications records that obtain by this mode.
Balance inspection among the BOSS mainly is to carry out collecting each processing links of centre of making up accounts, its main purpose is to guarantee that the telex network record can not omit in the middle of putting each link in storage from collecting wholesale price, scheme commonly used has two kinds: a kind of is inlet communications records number and the outlet communications records number of checking each processing links, communications records sum before and after guaranteeing to handle is consistent, and this scheme is applicable to preliminary treatment, wholesale price, warehouse-in link; A kind of is to develop independently sort program, and the result of result and production environment is compared, and has judged whether to take place the omission of communications records by the contrast difference, and this scheme is applicable to the communications records decoding, resolves link.But the balance inspection of carrying out in BOSS is just carried out at some link of BOSS, so can not find problem whether occurred in the entire process flow process of BOSS.And the balance inspection is only carried out in BOSS, so can not pinpoint the problems from the source, promptly can't check out the problem that switching equipment side or exchanger, charge equipment (as MSC, USBS, BGW) side takes place.In addition, the balance inspection focuses on that telex network is recorded in quantitative checking, thereby can not find owing to system or equipment factor (for example office data problem, bug etc.) is checked inaccurate problem with what proper communication record erroneous judgement (as erroneous judgement for the communications records of mistake or invalid communications records are arranged) caused.
As seen, no matter be the checking work that in the network operation system, the synthetic communications records of signaling link is carried out, still all there is the problem that communications records are checked not comprehensively, accuracy is lower in the balance inspection of being done in BOSS, thereby influences the accuracy of communication charge.
Summary of the invention
The invention provides the checking method and the system of the communications records in a kind of telecommunication system, in order to solve the low problem of accuracy of checking of communications records in the prior art.
The embodiment of the invention is achieved through the following technical solutions:
The embodiment of the invention provides the checking method of the communications records in a kind of telecommunication system, comprises the steps:
The obtaining communication record;
From the communications records that get access to, be chosen for the communications records that first communicating number generates, comprise the opposite end number of described first communicating number in these communications records;
According to described be the communications records that first communicating number generates, look for the communications records that described opposite end number generates and check.
The embodiment of the invention provides the check system of the communications records in a kind of telecommunication system, comprising:
Acquiring unit is used for the obtaining communication record;
Choose the unit, be used for being chosen for the communications records that first communicating number generates, comprise the opposite end number of described first communicating number in these communications records from the communications records that get access to;
Check the unit, be used for according to described be the communications records that first communicating number generates, look for the communications records that described opposite end number generates and check.
The embodiment of the invention is passed through technique scheme, behind the obtaining communication record, from the communications records that get access to, be chosen for the communications records that first communicating number generates, and determine the opposite end number of first communicating number in these communications records, and according to being the communications records that first communicating number generates, the communications records that look for opposite end number generation are checked, to determine in-problem communications records.Communications records are that the charge foundation to the user is prepared to represent by system, technical scheme provided by the invention is checked it before representing communications records to the user, in time find in-problem communications records, thereby make represent to user's communications record more accurate, improved the degree of belief of user, and reduced because the problem such as lose of communications records and the losses of revenues that cause to operator to operator.
Description of drawings
The flow chart that Fig. 1 checks the communications records of voice service for the embodiment of the invention;
The flow chart that Fig. 2 handles the communications records of the voice service of collection for the embodiment of the invention;
The flow chart that Fig. 3 checks the communications records of point-to-point messaging service for the embodiment of the invention
Fig. 4 for the embodiment of the invention to the source location of losing communications records and the flow chart of the analysis of causes;
Fig. 5 is the problem communications records database schematic diagram that prior art is rejected in each processing links of communications records;
Fig. 6 is that the embodiment of the invention is to the location, source of difference communications records and the flow chart of the analysis of causes;
Fig. 7 is the structure chart of the check system of communications records in the embodiment of the invention;
Fig. 8 is the check system of embodiment of the invention communications records and the logical relation schematic diagram of BOSS and network operation system.
Embodiment
At prior art above shortcomings part when communications records are checked, the embodiment of the invention proposes the checking method and the system of the communications records in a kind of telecommunication system, is explained in detail to the main realization principle of the embodiment of the invention, specific implementation process and to the beneficial effect that should be able to reach below in conjunction with Figure of description.
The checking method of the communications records that the embodiment of the invention provides, gather the communications records in the particular range the communications records database of communications records acquisition strategies after BOSS handles according to operator's setting, and the communications records that collect are checked, to determine the problem communications records, for example communications records of being omitted or the communications records that there are differences.Wherein, the communications records acquisition strategies comprises one or more in following:
Define the time period and the cycle of checking of collection communication record according to the time, for example gather all communications records in 9:00～18:00 in a day, every other day gather once;
Define the scope that collection communication writes down according to type of service, for example gather the communications records of voice service or the communications records of messaging service;
Define the zone that collection communication writes down according to user ascription area, for example gather certain all user's communications record inside the province;
Define the net territory that collection communication writes down according to class of subscriber, for example gather mobile subscriber or fixed network user's communications records;
Define the collection communication recording interval according to the communications records classification, for example gather charging communications records or clearing communications records.
The purpose that the communications records acquisition strategies is set is conveniently the problem communications records to be oriented the place and analyzed reason.Can be not when communications records are checked yet according to above-mentioned communications records acquisition strategies, but arbitrary extracting communications records or adopt the mode of sampling to extract communications records.
Generally speaking, the problem that occurs in the communications records mainly concentrates in voice service (comprising mobile voice service and fixed telephone service) and the messaging service (comprising short essay word messaging service and multimedia messaging service, MMS), the embodiment of the invention be primarily aimed at voice service and messaging service communications records carried out checks and describe.That is carried out among the following embodiment checks, comprise losing checking of communications records, promptly check whether there are corresponding incoming call exhalation communications records, and to the checking of difference communications records, whether the corresponding incoming call exhalation communications records content of promptly checking existence there are differences.But, in other embodiments of the present invention, also can only lose communications records and check, perhaps only carry out checking of difference communications records.
When the communications records of voice service were checked, it was the communications records of voice service that the communications records acquisition strategies of setting is specified the communications records of collection at least.The idiographic flow of checking the voice service communications records that collect as shown in Figure 1, execution in step is as follows:
Step 101, obtain the communications records acquisition strategies of setting, from the communications records database of BOSS, gather communications records in the particular range according to the communications records acquisition strategies.
In this step, the communications records in the particular range that collects are the communications records of voice service.If also comprise information such as acquisition time section or zone in the communications records acquisition strategies that is provided with, then also need according in the setting regions and the setting-up time section gather the communications records of voice service.The communications records that collect comprise information such as Subscriber Number, opposite end number, type of call (as caller, called or calling transfer), zero-time, concluding time, the duration of call.
Under the normal condition,,, then be respectively calling number A and called number B and generate each self-corresponding communications records as communicating number A call communication number B at common communication process once, for example:
Communications records 1: number A, number B, caller ...
Communications records 2: number B, number A, called ...
Wherein, these communications records of communications records 1 expression are that number A generates, number B thereafter in this conversation as the communicating number of number A Correspondent Node, type of call represents that for " caller " number A is a calling number, number B is a called number; These communications records of communications records 2 expression are that number B generates, number A thereafter in this conversation as the communicating number of number B Correspondent Node, type of call represents that for " called " number B is a called number, number A is a calling number.
The corresponding situation that has customized the calling transfer Subscriber Number of calling out, the communications records that collect are generally:
Number A, number B, calling transfer, number C......
Wherein, number A has represented to customize the communicating number of call transfer service, and number B and number C are respectively the Correspondent Node of this number A.These communications records are represented number B as calling called number A, and number A is again as calling called number C.
Step 102, the communications records that collect are handled, according to type of call the communications records that get access to are sorted out to be beneficial to and communicate caller communications records collection (the communications records collection of also promptly breathing out) and the called communications records collection (also being the incoming communications record set) that record is checked.
The concrete processing procedure of step 102 can comprise the steps: as shown in Figure 2
In this step, also can further determine the communications records of special calling correspondences such as roaming call (caller roaming or called roaming), trunk call, opposite end rete mirabile according to the out of Memory in the communications records, and in the specific fields of corresponding communications records, identify, position and the analysis of causes with convenient source the communications records that go wrong.
In this step, calling transfer communications records are split, be split as caller communications records and called communications records.For example: with communications records: number A, number B, calling transfer, number C...... can be split as following two communications records:
Communications records 1: number A, number B, called ...
Communications records 2: number A, number C, caller ...
After the fractionation, communications records 1 are referred in the called communications records, communications records 2 are referred in the caller communications records.
By the execution of above-mentioned steps 102, reduced the follow-up information content that communicates in the communications records quantity checked of record and every the communications records, greatly reduce the follow-up workload that record is checked that communicates.Certainly, in specific implementation process, this step 102 also can be omitted.
Step 103, concentrate to extract communications records (, being designated as communications records I), and search the communications records i corresponding with these communications records I from called communications records are concentrated for making things convenient for subsequent descriptions from the caller communications records; Perhaps, concentrate to extract communications records, and concentrate from the caller communications records and to search the communications records i corresponding with these communications records I from called communications records.
Because corresponding 2 communications records of calling and called voice service, be respectively the caller communications records that generate for calling number and be the called communications records of called number generation, 2 communications records like this are the corresponding communication record, have identical incoming call outgoing call and corresponding voice service time of implementation (normally consistent time), but type of call difference (being respectively caller and called).
Step 104, judge whether to find the communications records i corresponding,, then show at this voice service (being pairing this time voice service of communications records I) and do not lose communications records if find with communications records I, and execution in step 105; If do not find, then execution in step 109.
Step 105, the communications records I that extracted and the communications records i that finds are compared.
In this step, communications records I that is extracted and the communications records i that finds are compared, promptly respectively the conversation time started and the duration of call among the conversation time started among the communications records I and the duration of call and the communications records i are compared.
Step 106, judge whether two communications records there are differences, if there are differences, then execution in step 107; If there is not difference, then execution in step 108.
In this step, when the conversation time started or/and the duration of call when there are differences, determines then that two communications records are the difference communications records.
Consider in the practical application inevitably some systematic errors and be provided with range of tolerable variance that when thinking that promptly the difference value of the conversation time started or the duration of call is outside the range of tolerable variance of setting, these 2 communications records are the difference communications records.This range of tolerable variance is decided by the precision of system, and for example this range of tolerable variance can be set to: in 3 seconds time starteds of conversation and in the duration of call 1 minute.
Step 107, communications records I and the communications records i corresponding with it are defined as the difference communications records, and in two communications records, add the communications records different information respectively, and can carry out mark to these communications records further, and it is stored in the difference communications records database, so that the source to these difference communications records positions during subsequent analysis.
The form of communications records different information can be set flexibly according to the situation that difference occurs, for example can be in following a kind of:
Identical, duration of call difference M of conversation time started second/minute;
Conversation time started difference N second/minute, the duration of call is identical;
Conversation time started difference K second/minute, duration of call difference L second/minute.
Step 108, communications records I and the communications records i corresponding with it are defined as the proper communication record.
Step 109, determine communications records i at this voice service (being pairing this time voice service of communications records I) by the communications records omitted, and in losing the communications records database drop-out of these communications records of interpolation.
The form of communications records drop-out is set flexibly according to the calling and called situation, for example can for:
Lack-year-moon-Ri-time-minute outgoing record, called number is 138****; Perhaps, lack-year-moon-Ri-time-minute the incoming call record, calling number is 138****.
Step 110, judge whether to have checked each bar communications records that caller communications records collection and called communications records are concentrated, if not, then execution in step 103; If, process ends then.
In the above-mentioned steps 103, be extracted as example from the caller communications records are concentrated, search the communications records i corresponding and be specifically as follows with communications records I with communications records I:
Determine calling number (be Subscriber Number, be designated as number A), called number (be the opposite end number, be designated as number B), conversation time started and duration of call information among the communications records I;
Concentrate the communications records that look for Subscriber Number B generation from called communications records, and further in the communications records that generate for Subscriber Number B, search the communications records that the opposite end number is number A;
Select identical with conversation time started and the duration of call among the communications records I from the communications records that find or differ communications records in setting threshold as communications records i, this threshold value basis is checked the accuracy setting of requirement.Detailed process is: if can select with communications records I in conversation time started and the identical communications records of the duration of call, determine that then these communications records are communications records i; Identical as if can not selecting, the time started and the duration of call then conversed among selection and the communications records I differs the communications records in setting threshold, and therefrom selects to differ the communications records of minimum as communications records i; If selects to go out identical with conversation time started and the duration of call among the communications records I or differ communications records in setting threshold, then definite these communications records i is for losing communications records.
When communications records I concentrates extraction from called communications records, concentrate the communications records i that searches correspondence from the caller communications records, detailed process is consistent with foregoing description.
The communications records of messaging service are checked with respect to checking fairly simple to the communications records of voice service, only need determine whether lose communications records, promptly judge whether to have in the communications records of messaging service to send record and do not have receiving record, or have receiving record not send the situation of record.When the communications records of point-to-point messaging service are checked, specify the communications records of gathering point-to-point messaging service in the communications records acquisition strategies of setting at least.Idiographic flow as shown in Figure 3, execution in step is as follows:
In this step, the communications records in the particular range that collects are the communications records of point-to-point messaging service.If also comprise information such as acquisition time section or zone in the communications records acquisition strategies that is provided with, then also need according in the setting regions and the setting-up time section gather the communications records of point-to-point messaging service.Wherein, the communications records that collect comprise information such as Subscriber Number, opposite end number, type of call (as sending or receiving), transmitting time or time of reception.
Under the normal condition,, send message for communicating number B, then be respectively and send number A and receiving number B generates each self-corresponding communications records as communicating number A at point-to-point message transmitting process once, for example:
Communications records 1: number A, number B sends ...
Communications records 2: number B, number A receive ...
Wherein, these communications records of communications records 1 expression are that number A generates, number B thereafter in this communication as the communicating number of number A Correspondent Node, type of call be that " transmissions " represents that number A is the transmission number, number B is a receiving number; These communications records of communications records 2 expression are that number B generates, number A thereafter in this communication as the communicating number of number B Correspondent Node, type of call is a receiving number for " receptions " expression number B, number A is the transmission number.
In this step 302, the communications records that collect point-to-point messaging service are sorted out processing, comprise: will send communications records and sort out, partial information in the deleting communication record, but keep wherein Subscriber Number, opposite end number, transmission time information at least, form and send the communications records collection; Received communication record is sorted out, the partial information in the deleting communication record, but keep wherein Subscriber Number, opposite end number, receiving time information at least, form the received communication record set.Further, the information of reservation can also comprise information such as type of message (as Wordn short message or Multimedia Message), file size.
With communications records M is that communications records are concentrated to be extracted as example from sending, and searches the communications records m corresponding with these communications records M, is specifically as follows:
Determine transmission number (be Subscriber Number, be designated as number A), receiving number (be the opposite end number, be designated as number B), transmitting time (being designated as t constantly) information among the communications records M;
From the received communication record set, look for the communications records that Subscriber Number B generates, and further to search the opposite end number in the communications records that generate for Subscriber Number B be that number A and time of reception are that the communications records in the t moment are as communications records m; If search less than, determine that then these communications records m is for losing communications records.
The form of communications records drop-out is specifically set by operator, for example can for: lack-year-moon-Ri-time-minute the transmission record, receiving number is 138****; Perhaps, lack-year-moon-Ri-time-minute receiving record, the transmission number is 138****, further, can add type of message in the communications records drop-out, as Wordn short message or Multimedia Message.
By said method determine lose communications records or difference communications records after, can further analyze according to communications records drop-out or communications records different information, and by serial of methods such as operation flow tracking, parameter testing, user data inspection, network signal tracking, test calls, accurately locate the source of these in-problem communications records, the reason that analysis has problems is so that take measures necessary to solve.
The process that the location produces the source of losing communications records can comprise the steps: as shown in Figure 4
Before carrying out this step, can put in order the communications records of losing in the communications records database of losing, sorting or each bar is lost communications records according to call duration time is numbered.In this step 401, can choose successively, in case leak-stopping falls the analysis of certain being lost communications records based on time-sequencing sequence number or number order.
Network operation system and BOSS can reject some in-problem telex network records in each link when the process user communications records, for example: lose unusually single, unusual wrong single, do not have shelves communications records, heavy single etc., and the in-problem telex network recorded and stored that each link is rejected is in the problem communications records database of each link correspondence, understand for convenient, specifically referring to Fig. 5.In this step 402, search the communications records of this communications records drop-out correspondence, specifically search with reference to Subscriber Number corresponding in this communications records drop-out, opposite end number, type of call and the relevant temporal information of communication.Can search the communications records of losing according to principle from the close-by examples to those far off, promptly from the problem communications records database that links such as the distribution warehouse-in of BOSS, wholesale price, preliminary treatment, collection are rejected, search successively, if all search less than, the reason of then getting rid of the BOSS side is searched from the problem communications records database that network operation system ticket is assembled and MSC rejects.
For example in the wrong single problem communications records database of the no shelves that the wholesale price link of BOSS is rejected, find this communications records, determine that then the wholesale price link of BOSS goes wrong.
After determining problem communications records source by above-mentioned flow process, further analyze the reason of the communications records that throw into question at this source, the embodiment of the invention has been carried out predefine to the high reason of the frequency of occurrences, can find to cause the reason of losses of revenues so that in time solve so as early as possible.Present predefined reason mainly concentrates on following several big class (thin item more than 100):
1, BOSS decoding or task analysis program leak are mobile number with the fixed number erroneous judgement of 8613**** form as BOSS in the process of resolving communications records;
2, the communications records with Correspondent Node are judged to nothing shelves communications records;
3, switch allows various IP Numbers for access or special service call number cover to dial;
4, the main information of communications records that switch goes out is incomplete, for example, lacks the communicating number of Correspondent Node;
5, network department and business department's office data are inconsistent;
6, the user data among BOSS system and the HLR is inconsistent;
7, switch has gone out non-V net ticket into V net format of billing (otherwise or);
8, BOSS system ticket reclaimer intelligence etc. inadequately.
By the predefine reason, the work of the corresponding analysis of causes of problem communications records can be solidified and sequencing, dealing with problems apace, and effectively take precautions against at root-cause, on same problem or identical link, go wrong after avoiding, be specially:
After determining problem communications records source, one by one the problem communications records are analyzed according to above-mentioned predefined reason, and if above-mentioned predefined reason meet the reason of the communications records of then determining to throw into question, and deal with problems at root.
If through investigation, discovery throws into question the reason of communications records not in above-mentioned several, then problem being transferred to network management department analyzes, determine reason by signaling tracing or artificial intervening mode such as testing checking, the inspection of network route data, and when this reason of determining repeatedly occurs, then this reason is also listed in the above-mentioned predefined reason.
Fig. 6 has provided the location and has produced the process in difference communications records source, and this process comprises step:
Before carrying out this step, can put in order the difference communications records in the difference communications records database, sort or each bar difference communications records is numbered according to the difference size, for example, can according to the conversation time started or duration of call difference be descending that the difference communications records are sorted.In this step 601, can choose successively, in case leak-stopping falls the analysis of certain difference communications records and is convenient to solve according to the order of severity of problem based on difference size ordering sequence number or number order.
Timing system in step 603, the determined switch of inspection is determined to cause the switch of above-mentioned difference, and upgraded the timing system in this switch, and is consistent with the timing system of other switch to guarantee.
In said process, except the switch that one by one Subscriber Number in the difference communications records and opposite end number is belonged to is checked, can also add up the switch that Subscriber Number and opposite end number in all communications records that there are differences are belonged to, if many communications records communications records corresponding with other switch of same switch correspondence all there are differences, determine that then this switch is the switch that makes a difference, and upgrade timing system in this switch, and need not again other switch to be checked, simplified the workload of system.
The embodiment of the invention is also considered specific communications such as call forwarding, special service call, roaming call, trunk call, definite user's communications be recorded as lose communications records or difference communications records after, further determine to cause communications records to lose or the source of difference according to specific communication information, for example: when the opposite end number is toll number in the difference communications records, can consider at first according to carrier policy whether the timing system of the switch that the opposite end number is belonged to has problems.
The checking method of the communications records that the embodiment of the invention provided and system, to all online reservation of the result who checks at every turn, be convenient to regularly system be safeguarded according to this result, promptly statistics often causes communications records to lose or the link or the switch of problem such as difference, and emphatically this part is safeguarded.For example, setting online retention period is 1 year, carries out communications records in every month to check, and then will communicate the problem communications records that produce when record is checked at every turn and carry out statistical analysis, and with the online preservation of The result of statistics, statistic analysis result can comprise following content:
1, check range and the communications records sum checked of communications records this time;
2, lose the sum of communications records sum and difference communications records;
3, the difference communications records number of each switch correspondence;
4, each link correspondence loses the communications records number;
What 5, produce loses communications records number situation of change in time;
6, the difference communications records number of Chan Shenging situation of change in time.
Corresponding to the checking method of above-mentioned communications records, the embodiment of the invention also provides the check system of communications records in a kind of telecommunication system, and its structure comprises as shown in Figure 7: acquiring unit 100, choose unit 200 and check unit 300; Can further include communications records and sort out unit 400; Can further include communications records processing unit 500.
Wherein, acquiring unit 100 is used for the obtaining communication record; Communications records after this acquiring unit 100 is further used for obtaining it and handling from the business support operation system; This acquiring unit 100 can also be further used for obtaining the communications records in the setting range according to the communications records acquisition strategies that is provided with.
Choose unit 200, be used for being chosen for the communications records that first communicating number generates, comprise the opposite end number of first communicating number in these communications records from the communications records that acquiring unit 100 gets access to;
Check unit 300, be used for according to being the communications records that first communicating number generates, the communications records that look for opposite end number generation are checked.
The communications records that this check system further comprises are sorted out unit 400, are used for according to type of call, and the communications records that acquiring unit 100 is obtained classify as exhalation communications records collection and incoming communications record set;
Choose unit 200 and be further used for, sort out unit 400 from communications records and sort out the concentrated communications records that are chosen for the generation of first communicating number of the exhalation communications records that obtain; Correspondingly, check unit 300 and be further used for,, search communications records and sort out unit 400 and sort out the communications records that generate for this opposite end number in the incoming communications record set that obtains according to being opposite end number in the communications records that generate of first communicating number;
Perhaps,
Choose unit 200 and be further used for, sort out unit 400 from communications records and divide the communications records that are chosen for the generation of first communicating number the incoming communications record set that obtains; Correspondingly, check unit 300 and be further used for,, search communications records and sort out unit 400 and divide the exhalation communications records that obtain and concentrate the communications records that generate for this opposite end number according to being opposite end number in the communications records that generate of first communicating number.
The communications records processing unit 500 that this check system further comprises, be used for communications records that acquiring unit 100 is got access to, partial information in the communications records after perhaps communications records classification unit 400 is sorted out is deleted, but keeps incoming call outgoing call, type of call, conversation time started, the duration of call in the communications records at least.
In the above-mentioned check system, check unit 300 and specifically comprise with lower module (not marking in the drawings): first searches module and first checks module; And can further comprise: second searches module and second checks module.
Whether wherein, first searches module, according to being the communications records that first communicating number generates, searching and exist corresponding with these communications records and be the communications records of opposite end number generation; This respective communication is recorded as: the incoming call outgoing call is identical, type of call is different, communication service time of implementation corresponding communication record;
First checks module, is used for searching module searches and not having respective communication when record when first, determines to have lost the respective communication record at being pairing this time communication service of communications records that first communicating number generates; Also be used for searching module searches when respective communication writes down when first, determine not lose communications records at this time communication service:
Second searches module, be used for searching module searches and having respective communication when record when first, with the communications records that find be that the communications records that first communicating number generates are checked, determine according to checked result whether two communications records there are differences;
Second checks module, is used for searching module when determining that two communications records there are differences when second, determines that respectively these two communications records are the problem communications records; Also be used for searching module when determining that two communications records not there are differences when second, determine that these two communications records are the proper communication record.
Above-mentioned second searches module is further used for, and the conversation time started in two communications records is compared, or/and the duration of call in two communications records is compared; When the conversation time started or/and the duration of call when there are differences, determines that two communications records there are differences; Perhaps, or/and the duration of call there are differences and this difference when exceeding the range of tolerable variance of setting, determine that two communications records there are differences when the conversation time started.
In the practical application, the logical relation of the check system of the communications records that present embodiment provides and network operation system and BOSS as shown in Figure 8, it is used for gathering communications records in the setting range from BOSS, the communications records of gathering are checked, and from network operation system and BOSS, obtain respectively possible reason feedback (as, the problem communications records database information that network operation system and BOSS reject when handling communications records or the timing system information of each switch of network operation system), according to the possible reason feedback of obtaining to determine lose communications records or the difference communications records are analyzed, and checked result is fed back to network operation system and BOSS.Correspondingly, this check system should comprise in actual applications at least as lower interface:
One, with the interface of BOSS, as: acquisition interface, checked result are submitted interface, reason feedback interface to.Wherein,
Acquisition interface, be used to obtain data of checking and the data of analyzing, data flow by BOSS to check system, data content mainly comprises communications records behind the wholesale price warehouse-in, charge and handle problem communications records database information that each link rejects, original communication record etc., and data content is initiatively obtained by this check system.
Checked result is submitted interface to, is used to submit to the checked result related data, and to BOSS, data content comprises that mainly communications records lose relevant information and communications records difference relevant information to data flow by this check system.
The reason feedback interface is used to receive predefined reason, and to this check system, data content mainly comprises predefine reason and related description to data flow by BOSS.
Two, with the interface of network operation system, as: checked result is submitted interface, reason feedback interface to.Wherein,
Checked result is submitted interface to: be used to submit to the checked result related data, data flow is by the network management center of this check system to the network operation system, data content mainly comprises can not determine that communications records are lost or the information of reason of discrepancies, and corresponding original communication log file.
The reason feedback interface is used to receive predefined reason, and to this check system, data content mainly comprises predefine reason and related description to data flow by the network management center of network operation system.
The embodiment of the invention is passed through technique scheme, behind the obtaining communication record, from the communications records that get access to, be chosen for the communications records that first communicating number generates, and determine the opposite end number of first communicating number in these communications records, and will be the communications records of first communicating number generation, check with the respective communication record in the communications records that generate for the opposite end number, lose communications records or problem communications records to determine.Synthetic communications records are checked by the mode of the synthetic communications records of signaling with prior art and to be compared, can check the communications records that are provided with the hiding client of incoming call, thereby reduced losing of communications records, improved the accuracy that communications records are checked; Carrying out the balance inspection with prior art in BOSS compares, the communications records verification mode that the embodiment of the invention adopted can be checked at the content of communications records, thereby not only can find the quantitative problem of communications records, also can find the problem on the communications records content, thereby improve the accuracy that communications records are checked.Communications records are that the charge foundation to the user is prepared to represent by system, the embodiment of the invention is checked it before representing communications records to the user, the communications records that discovery is in time lost, represent to more accurate in the user's communications record thereby make, improve the degree of belief of user, and reduce the losses of revenues that cause to operator owing to lose problem such as communications records operator.
In addition, the technical scheme that the embodiment of the invention provided, determine lose communications records and difference communications records after, the source of losing communications records and difference communications records is positioned and the analysis of causes, thereby solves the problem of losing or the difference problem of communications records from root.
In addition, the technical scheme that the embodiment of the invention provides is not subjected to the restriction of platform, can check out the communications records that each link causes among network operation system and the BOSS and lose and communications records difference.And keep the result at every turn check, be convenient to regular system being safeguarded according to this result, promptly statistics often causes communications records to lose or the link or the switch of communications records difference, and emphatically this part is safeguarded.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.
Claims (19)
1, the checking method of communications records in a kind of telecommunication system is characterized in that, comprises the steps:
The obtaining communication record;
From the communications records that get access to, be chosen for the communications records that first communicating number generates, comprise the opposite end number of described first communicating number in these communications records;
According to described be the communications records that first communicating number generates, look for the communications records that described opposite end number generates and check.
2, checking method as claimed in claim 1 is characterized in that, behind the obtaining communication record, also comprises step:
According to type of call, the communications records that get access to are classified as exhalation communications records collection and incoming communications record set;
From the communications records that get access to, be chosen for the communications records that first communicating number generates, and look for the communications records that described opposite end number generates, comprising:
Concentrate the communications records that are chosen for the generation of first communicating number from described exhalation communications records,, in described incoming communications record set, look for the communications records that described opposite end number generates according to the described opposite end number in these communications records; Perhaps
From described incoming communications record set, be chosen for the communications records that first communicating number generates,, concentrate the communications records that look for the number generation of described opposite end at described exhalation communications records according to the described opposite end number in these communications records.
3, checking method as claimed in claim 1 or 2 is characterized in that, after the obtaining communication record maybe classifies as exhalation communications records collection and incoming communications record set with the communications records that get access to, also comprises step:
Partial information in the deleting communication record, but keep incoming call outgoing call, type of call, professional time of implementation in the communications records at least.
4, checking method as claimed in claim 1 or 2 is characterized in that, according to described be the communications records that first communicating number generates, look for the communications records that described opposite end number generates and check, specifically comprise:
According to described be the communications records that first communicating number generates, search and whether have communications records corresponding with these communications records and that generate for described opposite end number, if do not exist, then determine at described be pairing this time communication service of communications records that first communicating number generates, lost described respective communication record; Otherwise, determine not lose communications records at this time communication service.
5, checking method as claimed in claim 4 is characterized in that, determine to have lost described respective communication record after, also comprise step:
The location is caused described respective communication to write down the link of losing and is analyzed reason.
6, checking method as claimed in claim 1 or 2 is characterized in that, according to described be the communications records that first communicating number generates, look for the communications records that described opposite end number generates and check, comprising:
According to described be the communications records that first communicating number generates, after finding communications records corresponding with these communications records and that generate for described opposite end number, communications records that find and the communications records that generate for described first communicating number are checked, determined according to checked result whether two communications records there are differences;
If two communications records there are differences, determine respectively that then these two communications records are the problem communications records; Otherwise, determine that these two communications records are the proper communication record.
7, checking method as claimed in claim 6 is characterized in that, communications records that find and the communications records that generate for described first communicating number are checked, and determines that according to checked result two communications records there are differences, and is specially:
Conversation time started, the duration of call and the latter's corresponding information with the former compares respectively;
When the conversation time started or/and the duration of call when there are differences, determines that two communications records there are differences; Perhaps, or/and the duration of call there are differences, and this difference determines that two communications records there are differences when exceeding the range of tolerable variance of setting when the conversation time started.
8, checking method as claimed in claim 6 is characterized in that, determine the problem communications records after, also comprise step:
Determine incoming call in the described problem communications records, switch that outgoing call belonged to respectively, the switch of described difference is caused in the location, so that upgrade the timing system of this switch.
As the described checking method of the arbitrary claim of claim 1-2,5,7-8, it is characterized in that 9, the described communications records of answering are: the incoming call outgoing call is identical, type of call is different, communication service time of implementation corresponding communication record.
10, checking method as claimed in claim 1 is characterized in that, the communications records that get access to are: the communications records after the business support operation system is handled.
11, as claim 1 or 10 described checking methods, it is characterized in that the communications records that get access to are: according to the communications records in the accessed setting range of the communications records acquisition strategies that is provided with.
12, the check system of the communications records in a kind of telecommunication system is characterized in that, comprising:
Acquiring unit is used for the obtaining communication record;
Choose the unit, be used for being chosen for the communications records that first communicating number generates, comprise the opposite end number of described first communicating number in these communications records from the communications records that get access to;
Check the unit, be used for according to described be the communications records that first communicating number generates, look for the communications records that described opposite end number generates and check.
13, check system as claimed in claim 12 is characterized in that, also comprises:
Communications records are sorted out the unit, are used for according to type of call, and the communications records that described acquiring unit is got access to classify as exhalation communications records collection and incoming communications record set;
The described unit of choosing is further used for, and concentrates from described exhalation communications records to be chosen for the communications records that first communicating number generates; The described unit of checking is further used for, according to described be described opposite end number in the communications records that generate of first communicating number, in described incoming communications record set, look for the communications records that described opposite end number generates; Perhaps,
The described unit of choosing is further used for, and is chosen for the communications records that first communicating number generates from described incoming communications record set; The described unit of checking is further used for, according to described be described opposite end number in the communications records that generate of first communicating number, concentrate at described exhalation communications records to look for the communications records that described opposite end number generates.
14, as claim 12 or 13 described check systems, it is characterized in that, also comprise:
The communications records processing unit, be used for communications records that described acquiring unit is got access to, partial information in the communications records after perhaps described communications records classification unit is sorted out is deleted, but keeps incoming call outgoing call, type of call, conversation time started, the duration of call in the communications records at least.
As claim 12 or 13 described check systems, it is characterized in that 15, the described unit of checking comprises:
First searches module, be used for according to described be the communications records that first communicating number generates, search whether there are communications records corresponding with these communications records and that generate for described opposite end number;
First checks module, is used for searching module when not finding described communications records when described first, determine at described be pairing this time communication service of communications records that first communicating number generates, lost described respective communication record; Also be used for when described first searches module searches to described respective communication record, determining not lose communications records at this time communication service.
16, check system as claimed in claim 15 is characterized in that, also comprises:
Second searches module, is used for searching module when finding described communications records when described first, and communications records that find and the communications records that generate for described first communicating number are checked, and determines according to checked result whether two communications records there are differences;
Second checks module, is used for searching module when determining that two communications records there are differences when described second, determines that respectively these two communications records are the problem communications records; Also be used for searching module when determining that two communications records not there are differences when described second, determine that these two communications records are the proper communication record.
17, check system as claimed in claim 16 is characterized in that, described second searches module is further used for, and the conversation time started in two communications records is compared, or/and the duration of call in two communications records is compared; When the conversation time started or/and the duration of call when there are differences, determines that two communications records there are differences; Perhaps, or/and the duration of call there are differences and this difference when exceeding the range of tolerable variance of setting, determine that two communications records there are differences when the conversation time started.
18, check system as claimed in claim 12 is characterized in that, described acquiring unit is further used for, the communications records after obtaining it and handle from the business support operation system.
19, as claim 12 or 18 described check systems, it is characterized in that described acquiring unit is further used for,, obtain the communications records in the setting range according to the communications records acquisition strategies that is provided with.
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| CN2008101146274A CN101330551B (en) | 2008-06-11 | 2008-06-11 | Method and system for verifying communication record of telecommunication system |
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| CN2008101146274A CN101330551B (en) | 2008-06-11 | 2008-06-11 | Method and system for verifying communication record of telecommunication system |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102131159A (en) * | 2011-03-08 | 2011-07-20 | 成都新元科技有限公司 | Method and system for applying color ring back tone information based on social relationships |
| CN102630088A (en) * | 2012-03-12 | 2012-08-08 | 北京中创信测科技股份有限公司 | Method for carrying out signaling analysis through customizing state machine |
| CN101902539B (en) * | 2009-05-27 | 2013-03-06 | 北京汉铭通信有限公司 | Method and device for auditing bill services in telecommunications |
| CN103577570A (en) * | 2013-10-31 | 2014-02-12 | 北京奇虎科技有限公司 | Data recording method for data processing and data processing system |
| CN108769977A (en) * | 2018-03-30 | 2018-11-06 | 北京五八信息技术有限公司 | Message registration ownership order determines method, apparatus, electronic equipment and storage medium |
| CN110929090A (en) * | 2019-10-30 | 2020-03-27 | 深圳震有科技股份有限公司 | Cross-system call recording and recording combination method and system, computer equipment and medium |
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2008
- 2008-06-11 CN CN2008101146274A patent/CN101330551B/en not_active Expired - Fee Related
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101902539B (en) * | 2009-05-27 | 2013-03-06 | 北京汉铭通信有限公司 | Method and device for auditing bill services in telecommunications |
| CN102131159A (en) * | 2011-03-08 | 2011-07-20 | 成都新元科技有限公司 | Method and system for applying color ring back tone information based on social relationships |
| CN102131159B (en) * | 2011-03-08 | 2014-03-05 | 成都新元科技有限公司 | Method and system for applying color ring back tone information based on social relationships |
| CN102630088A (en) * | 2012-03-12 | 2012-08-08 | 北京中创信测科技股份有限公司 | Method for carrying out signaling analysis through customizing state machine |
| CN103577570A (en) * | 2013-10-31 | 2014-02-12 | 北京奇虎科技有限公司 | Data recording method for data processing and data processing system |
| CN108769977A (en) * | 2018-03-30 | 2018-11-06 | 北京五八信息技术有限公司 | Message registration ownership order determines method, apparatus, electronic equipment and storage medium |
| CN108769977B (en) * | 2018-03-30 | 2021-05-14 | 北京五八信息技术有限公司 | Call record attribution order determining method and device, electronic equipment and storage medium |
| CN110929090A (en) * | 2019-10-30 | 2020-03-27 | 深圳震有科技股份有限公司 | Cross-system call recording and recording combination method and system, computer equipment and medium |
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| CN101330551B (en) | 2010-10-20 |
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