CN101299750A - Method and equipment for implementing operational management - Google Patents
Method and equipment for implementing operational management Download PDFInfo
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- CN101299750A CN101299750A CNA200710107163XA CN200710107163A CN101299750A CN 101299750 A CN101299750 A CN 101299750A CN A200710107163X A CNA200710107163X A CN A200710107163XA CN 200710107163 A CN200710107163 A CN 200710107163A CN 101299750 A CN101299750 A CN 101299750A
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Abstract
The embodiment of the invention provides a method and a device for realizing the operational management, including: obtaining the field attribute and the field arrangement mode in the page from the self databank according to the operational action command by the operational management device when receiving the operational action command, organizing the page template on the field according to the field arrangement mode and the field attribute, alternating with the user through the page displayed on the page template to realize the operational management. The embodiment of the invention stores the field attribute and the field arrangement mode in the databank, organizes a page according to the field attribute and the field arrangement mode when receiving the operational action command, when the operational requirement is enhanced, the field is added or deleted according to the operational requirement without developing the whole operational system again, thereby greatly reducing the workload of the developers.
Description
Technical field
The present invention relates to the service management technology, particularly relate to a kind of method and apparatus of realizing service management.
Background technology
Along with the continuous development of network technology and terminal capability, service supplier (SP) can utilize network to provide certain business service to Service User, as note, multimedia message, Streaming Media, data download etc.For SP provides professional more easily, some network equipment need be set in network usually use, such as the mobile data business platform network equipments such as (MDSP, Mobile Data Service Platform) for SP.These network equipments allow SP to carry out the miscellaneous service operation, such as: operations such as browse service, issuing service, modification business, deletion business.Certainly, in order to guarantee professional legitimacy, system manager etc. can also carry out a series of business operation at the business that SP provides, such as: audit business etc.In a word, for SP provides professional more easily, MDSP allows users such as SP, system manager to carry out the miscellaneous service operation, to realize service management.
Be the method that realizes service management in the example explanation prior art below with MDSP.In MDSP, need to be provided with in advance the fields relevant such as Business Name, business description and professional specified path that offer the user, and these are built in the system with professional relevant field with business.That is to say that the database structure of MDSP, the page that offers the user, various query interfaces etc. all design according to the field of prior setting.If SP needs issuing service, can login the page that MDSP offers SP, the field values such as Business Name, business description and professional specified path of needs issue are submitted to the MDSP platform preserve.Afterwards, if the system manager need examine the business of SP issue, can login the page that MDSP offers the system manager, whether the checking business is legal.Certainly,, also can login the page that MDSP offers SP, the various field value is made amendment or deleted whole service if SP need make amendment or deletes certain business the value of the various field submitted to; Correspondingly, MDSP need carry out corresponding modification or deletion in database.
In the prior art, because database structure, to offer user's the page demonstrations, various query interfaces etc. all be to design according to the field of prior setting, if SP need provide a kind of new business or need must develop again the whole service system when MDSP submits the field value of new field type to.Such as: need be according to the field type redesign database structure that increases, the page that redesign offers the user shows, and redesigns various query interfaces etc.So, according to the service management mode of the present network equipment, when business demand changes, will bring bigger workload to the developer, do not meet the ever-increasing actual demand of type of service.
Summary of the invention
The embodiment of the invention provides a kind of method that realizes service management, can utilize the page of Page Template generation and user interactions, when business demand changes, need not to change database structure, has significantly reduced developer's workload.
A kind of method of service management that realizes that one embodiment of the invention proposes is:
From its data storehouse, obtain the field attribute and the field arrangement mode of field in the page according to the business operation order that receives; According to field arrangement mode and field attribute field groups is made into Page Template, and utilizes Page Template page displayed and user interactions to realize service management.
Another embodiment of the present invention proposes a kind of equipment of realizing service management, and this equipment comprises at least:
Page control unit is used to receive the business operation order and is transferred to the template performance element, carries out alternately according to Page Template page displayed and user;
The template performance element is used for obtaining the field attribute and the field arrangement mode of page field according to the business operation order from database, according to field attribute and field arrangement mode field groups is made into Page Template, and Page Template is transferred to page control unit;
Database is used for preserving the field attribute and the field arrangement mode of page field.
In sum, the embodiment of the invention proposes a kind of method and apparatus of realizing service management, because service management device can obtain the field attribute and the field arrangement mode of field in the page according to the business operation order from its data storehouse, according to field arrangement mode and field attribute field groups is made into Page Template, and utilize Page Template page displayed and user interactions to realize service management, so, when business demand changes, only needing increases or deletion field and needn't develop the whole service system again according to business demand, has significantly reduced developer's workload.
Description of drawings
Fig. 1 is the flow chart of the inventive method embodiment one;
Fig. 2 is the flow chart that loads template file among the inventive method embodiment two;
Fig. 3 is the flow chart of issuing service among the inventive method embodiment two;
Fig. 4 is the professional flow chart of audit among the inventive method embodiment two;
Fig. 5 is the structural representation of apparatus of the present invention embodiment one;
Fig. 6 is the structural representation of apparatus of the present invention embodiment two.
Embodiment
The present invention is described in further detail below in conjunction with drawings and the specific embodiments.
Fig. 1 is the flow chart of the inventive method embodiment one.As shown in Figure 1, when service management device received the business operation order, present embodiment realized that the method for service management can comprise:
Step 101: service management device obtains the field attribute and the field arrangement mode of field in the page from its data storehouse according to the business operation order;
Step 102: service management device is made into Page Template according to field arrangement mode and field attribute with field groups;
Step 103: utilize Page Template page displayed and user interactions to realize service management.
In the present embodiment, service management device be not in advance according to one of field design fixing with page user interactions, but the field attribute in the page, field arrangement mode etc. is kept at earlier in the database, and when receiving the business operation order, utilize field attribute and field arrangement mode to be organized into the page.Here, field attribute can comprise: the maximum length of field name, field description, field value input prompt information, field value, field display element, field value input, the minimum length of field value input etc.Wherein, the field display element is exactly the form of expression that field is presented to the user, can be forms such as text, text box, combobox, file.The field arrangement mode is the positional information of field in the page.Certainly, in the practical application, which field the page need comprise, which field attribute is each field comprise, and how the position of field in the page to arrange and can be determined voluntarily by the user who uses the present invention program, repeats no more herein.
In a word, when having determined the field attribute and the field arrangement mode of each field in the page, just each field groups can be made into Page Template.That is to say that according to field attribute and field arrangement mode, service management device just can determine to comprise in the page several fields, each field residing position and present to form of user etc. in the page.Like this, service management device just can come display page according to Page Template, and utilizes the page and user interactions to realize service management.
In the practical application, user's business operation order can have polytype, and service management device realizes that the corresponding business management also has polytype.With MDSP is example, and user's business operation order can be examined professional order etc. for the order of SP browse service, the order of SP request issuing service, the order of SP issuing service, system manager.
With the process of user interactions in, service management device may obtain the field value of user's input from the page, also may not obtain field value.Such as: the page that MDSP offers the SP issuing service comprises Business Name, business description and three fields of files in stream media, and SP can import the field value of these three fields from the page, and submits to MDSP, and MDSP can obtain the field value of input thus.Again such as: if SP only is the browse service page, and do not import any field value, service management device just can not obtain field value from the page.
If service management device has obtained the field value of user's input from the page, just the field value that obtains need be kept in the self database.When guaranteeing that business demand changes, the developer need not to change the structure of database, and present embodiment can be preserved the field value that obtains by the mode of vertical table.
In addition, in the service management process, the state of same business may change.Such as: after SP issued certain business, this business should be in issued state; When the system manager examined, this business was in the audit state; Pass through and allow to use when system manager's audit, this business then is in commercial state.In this case, the show state of the field in the same Page Template under the different business state may be different, and show state described here refers to that field allows the situation of user's operation, but can comprise a read states editing mode, hidden state etc.Such as: certain Page Template comprises Business Name, business description, services addresses and four fields of audit opinion, and service condition comprises issued state and audit state.Wherein, but Business Name, business description, these three fields of services addresses are in editing mode when the service distribution state, allow user's input word segment value, and this field of audit opinion are in hidden state when the service distribution state, and be invisible concerning the user; Correspondingly, Business Name, business description, these three fields of services addresses are in a read states when business audit, do not allow the user to change field value, but and this field of audit opinion is in editing mode when business audit, permission user input word segment value.
Certainly, the show state of field under each service condition can be determined voluntarily by the user who uses the present embodiment scheme in the Page Template, and be relevant with the service management process of reality, repeats no more herein.
For the present invention program is described better, be described in detail with method embodiment two below.
Among the method embodiment two, suppose to realize that the equipment of service management is MDSP, offer the unified page of SP and system manager, comprise Business Name, business description, files in stream media and four fields of audit opinion.Field attribute and field arrangement mode can be kept in the template file with file format earlier, as: can be kept in the file of file Streaming.jar by name.Wherein, the subfile of description field attribute can be expressed as the template.xml file, and the subfile of description field arrangement mode can be expressed as the layout.html file.In the template.xml file, field attribute can be expressed as:
<template>
<templateid>6</templateid>
<field1>
<name〉Business Name</name 〉
<description〉professional title</description 〉
<tips〉please import title, length can not surpass 255 characters</tips
<datatype>text</datatype>
<isrequired>true</isrequired>
<regex></regex>
<maxlength>255</maxlength>
<minlength>1</minlength>
<readonlystatus>status2</readonlystatus>
<wirtestatus>status1</wirtestatus>
</field1>
<field2>
……
</field2>
<field3>
……
</field3>
<field4>
……
</field4>
</template>
Here,<field1 〉~</field1 between first field has been described, i.e. the field attribute of Business Name.Wherein,<and name〉Business Name</name〉expression field Business Name by name;<description〉professional title</description〉the expression field description be the title of business;<datatype〉text</datatype〉represent that the field display element is a text;<isrequired〉true</isrequired〉represent that this field value must fill out;<regex〉</regex in can be regular expression, the correction rule of expression user input;<maxlength〉255</maxlength〉expression allows the maximum length of user's input;<minlength〉1</minlength〉expression allows the minimum length of user's input;<readonlystatus〉status2</readonlystatus〉represent that this field is a read states during for status2 at service condition;<wirtestatus〉status1</wirtestatus〉but represent that this field is editing mode during for status1 at service condition.
Second field~4th field also can be described field attribute according to above-mentioned XML form, repeats no more herein.
The arrangement mode that also comprises field in the template file is changed to example to describe first field at page meta, its form can for:
<tr height=″30″>
<td width=″20%″nowrap><noswap>${field1.name}:</noswap></td>
<td colspan=″3″width=″80%″>
${field1.value}
<font> ;<span style=″display:″
id=″note″>${field1.tips}</span></font>
</td>
</tr>
Certainly, the second~four field also can be described its arrangement mode by the way, repeats no more herein.
In the present embodiment, business comprises issue and examines two states, can also comprise business state information in the template file.Such as:
<allstatus>
<status1>
<description〉issue</description 〉
<nextstatus>status2</nextstatus>
<operation>com.Email</operation>
</status1>
<status2>
……
</status2>
</allstatus>
Here, professional first state status1 is an issued state, and next state is status2, and first state corresponding application program is com.Email, the application program that can carry out when the expression business is in issued state.Application program can be definite voluntarily by the user, such as: can the mode with send Email (Email) outwards send service announcements message when business is in issued state, the reporting system keeper examines the business of SP issue.
Certainly, the field attribute of above-mentioned page field, field arrangement mode, professional each state information etc. all only are kept in the template file, need could provide service for users such as SP and system managers after loading template file.
Fig. 2 is the flow chart that present embodiment loads template file.As shown in Figure 2, present embodiment loading template file can may further comprise the steps:
Step 201: service management device is resolved the template file that obtains in advance, and field attribute and the field arrangement mode that parses is kept in the database.
In this step, the structure of the field attribute that parses in database can be as shown in Table 1:
Template ID | Field ID | Field name | Field description | …… |
001 | 01 | Business Name | Professional title | …… |
001 | 02 | Business description | …… | …… |
001 | 03 | Files in stream media | …… | …… |
001 | 04 | Audit opinion | …… | …… |
Table one
In the practical application, owing to can preserve one or more Page Templates in the database of MDSP, each Page Template can comprise one or more fields, so, in order to distinguish different Page Templates, each Page Template allocation template ID can be,, each field distribution Field ID can also be in order to distinguish differently field more easily.Certainly,, have only a field in the Page Template, just need not allocation template ID and Field ID if having only a Page Template in the database.
Correspondingly, the structure of field arrangement mode in database that parses can be as shown in Table 2:
Template ID | Arrangement mode |
001 | …… |
Table two
Step 202: service management device parses professional each state information from template file.
For identification service state exactly in follow-up business management, and execution corresponding application program, service management device can be kept at the business state information that parses in the service condition control unit of self, described service condition control unit can write down the current business state in time according to the service management process, and is responsible for carrying out corresponding application program.The form that business state information is preserved can be as shown in Table 3:
Template ID | The state name | Corresponding application program | NextState |
001 | Issue | com.Email | Audit |
001 | Audit | …… | - |
Table three
Step 201 in the present embodiment and step 202 all are that template file is resolved, as for parsing field attribute, arrangement mode or business state information earlier, not strict order.
After the execution in step 201~step 202, service management device is not only preserved the field attribute and the field arrangement mode of field in the page, service management device is also preserved professional each state information and corresponding application program, can provide service for SP and system manager.
Fig. 3 is the flow chart of SP issuing service in the present embodiment.As shown in Figure 3, the flow process of issuing service can may further comprise the steps:
Step 301: service management device receives the business operation order of request issuing service.
In the practical application, when SP needs issuing service, can login the service distribution interface that MDSP provides earlier, and select to meet the page of the type of service that the SP needs issue, as: click the link of printed words such as " streaming media service issues ".After SP clicked this link, service management device can receive the business operation order of request issuing service, and the business operation order of request issuing service described here represents that the user needs MDSP that the page of streaming media service issue is provided.Certainly, if preserve a plurality of Page Templates among the MDSP, this business operation order can also be carried template ID.
Step 302: service management device is according to asking the issuing service order to obtain the field attribute and the field arrangement mode of field in the page from its data storehouse.
In this step, service management device can extract field attribute and field arrangement mode according to the template ID in the order of request issuing service from database.
Step 303: service management device is made into Page Template according to field attribute and field arrangement mode with field groups, and utilizes the Page Template display page.
In this step, because SP utilizes the Page Template of issue streaming media service for the first time, each field does not also have corresponding field value in the Page Template, and business itself neither is in issued state, also is not in the audit state.In such cases, service management device can utilize the default conditions of field show state in the field attribute to come display page.Such as: Page Template comprises Business Name, business description, files in stream media and four fields of audit opinion, wherein, but Business Name, business description, these three fields of services addresses are in editing mode when the service distribution state, and audit opinion is in hidden state.Suppose that issued state is default conditions, so, service management device is shown in the page of SP has only Business Name, business description, files in stream media, and is editable, and this field of audit opinion is then invisible concerning SP.For the SP issuing service, owing to need submit field value to MDSP, and do not have authority input audit opinion, such design is realistic demand.
Step 304: user's input word segment value, and the operational order by issuing service is submitted to service management device with the field value of input.
In this step, SP can be in editable Business Name, business description, these three fields of files in stream media the input word segment value, and click the Publish command, the field value of input is submitted to MDSP.
Step 305: service management device from the page of user interactions obtain the field value of input, and the field value that obtains is kept in the database.
Can expand page field neatly for follow-up, satisfy the business demand of dynamic change, this step can adopt the mode of vertical table to preserve field value, and its form can be as shown in Table 4:
Template ID | Field ID | Field value |
001 | 01 | …… |
001 | 02 | …… |
001 | 03 | …… |
001 | 04 | …… |
Table four
Vertical table described here refers to that all fields can be expressed as same type with Field ID, increases if desired or deletes certain field, can increase delegation or deletion delegation in table four, and does not need to change the structure of database itself.Certainly, increase if desired or delete certain field, also need to increase in Table 1 the field attribute of this field, in table two, increase the arrangement mode of this field.But, can't or delete the field that influences other because of increase because the field attribute of each field is described and the description of arrangement mode all is independent of each other.
Step 306: service management device is set to issued state according to the business operation order current business state of the issuing service that receives, and carries out corresponding application program.
In this step, when service management device current business state is set to issued state, can trigger corresponding application program com.Email, that is: outwards send service announcements message in the mode that sends Email, the reporting system keeper examines the business of SP issue.
After this, the user can also issue the interface by registering service, and whole service is changed or deleted to the field value of having submitted to, and its process is similar to the flow process of issuing service, repeats no more herein.
In addition, the user can also send the professional operational order of audit to service management device, and service management device is set to the audit state according to this business operation order current business, and carries out corresponding application program.
Fig. 4 is the professional flow chart of audit among the method embodiment two.As shown in Figure 4, this method can comprise:
Step 401: service management device receives the professional business operation order of audit.
Practical application, when the system manager need examine SP issue professional, can login the business audit interface that MDSP provides earlier, and the page of the type of service that need examine of selective system keeper, as: the system manager clicks the link of printed words such as " streaming media service audits ".Behind system manager's clickthrough, service management device can receive the professional business operation order of audit.Certainly, if preserve a plurality of Page Templates among the MDSP, this business operation order can also be carried template ID.
Step 402: service management device obtains the field attribute and the field arrangement mode of field in the page from its data storehouse according to the professional business operation order of audit.
This step is similar to step 302, repeats no more herein.
Step 403: service management device determines that according to the business operation order that receives the state of current business is the audit state.
Step 404: service management device is made into Page Template according to field arrangement mode and field attribute with field groups, and according to the state display page of Page Template and current business.
In this step, because the existing corresponding field value of each field in the page, corresponding show state when being in issued state and audit state, service condition is all arranged, so, if uncertain current service condition, but service management device just can not determine each field and should present to user-readable state editing mode, or hidden state etc.In the present embodiment, Business Name, business description, the show state of these three fields of files in stream media when service condition is in the audit state are read-only, and the show state of this field of examination reports when service condition is in the audit state is for editing, so, service management device can be presented to the user in read-only mode with Business Name, business description, these three fields of files in stream media according to the current business state, and audit opinion is presented to the user in editable mode.
Step 405: service management device obtains the field value of input, and the field value that obtains is kept in the database.
This step is similar to step 305, its difference only is, user in 305 is SP, the field value of input is the field value of Business Name, business description, these three fields of files in stream media, and the user of 405 steps is the system manager, and the field value of input is the field value of this field of audit opinion.
In the practical application, if professional state also comprises commercial state, when system manager's business of examining is passed through, can also send audit by waiting business operation order, service management device receives audit by waiting business operation order, just can current state of service be set to commercial state, and carry out corresponding application program.Professional commercial state corresponding application program also can be definite voluntarily by the user who uses the present embodiment scheme, such as: can trigger service management device sends service announcements message from the business obtained to portal website (Portal).Afterwards, Portal obtains the files in stream media that SP provides according to service announcements message, thereby realizes providing to Service User the service of streaming media service.Certainly, find professionally illegally need stop business by force, then can current business be set to halted state, and trigger to Portal and send the professional service announcements message of deletion if SP need delete business or system manager.At this moment, Portal will automatically delete files in stream media according to service announcements message.
In the present embodiment, no matter be SP or system manager, can be called the user, as long as the page that can the registering service management equipment provides and service management device are alternately; Service condition comprises issue and examines two states in the present embodiment, and in the practical application, professional state can determine that voluntarily corresponding application program also can be determined voluntarily, enumerates no longer one by one herein by the user who uses the present embodiment scheme; In addition, no matter be the business operation order, service distribution operational order, business modification operational order, professional deletion action order etc. of the request issuing service that sends of SP, still the business audit operational order, the professional commercial operation order that send of system manager, stop business operation order etc., can be called the business operation order, as long as can be alternately by the page and service management device.
It is emphasized that, present embodiment be not according to the database structure of field designs fix and with user's interaction page, but the field attribute and the arrangement mode of each field in the page is kept at earlier in the database, according to utilizing field attribute and arrangement mode to be organized into the page.Like this,, just can increase or delete the field attribute and the arrangement mode of certain field neatly, thereby significantly reduce developer's workload if business demand changes.
At said method, the embodiment of the invention also provides a kind of equipment of realizing service management.
Fig. 5 is the internal structure schematic diagram of apparatus of the present invention embodiment one.As shown in Figure 1, the equipment of realization service management can comprise in the present embodiment:
Page control unit 501 is used to receive the business operation order and is transferred to template performance element 502, carries out alternately according to Page Template page displayed and user;
Template performance element 502, be used for obtaining from database 503 field attribute and the field arrangement mode of page field according to the business operation order, according to field attribute and field arrangement mode field groups is made into Page Template, and Page Template is transferred to page control unit 501;
Database 503 is used for preserving the field attribute and the field arrangement mode of page field.
When user's registering service management equipment, service management device can show the corresponding page according to user's business operation order, that is: page control unit 501 receives user's business operation order and is transferred to template performance element 502; Template performance element 502 obtains the field attribute and the field arrangement mode of field the page according to the business operation order from database 503, according to field attribute and field arrangement mode field groups is made into Page Template, and Page Template is transferred to page control unit 501; Page control unit 501 is again according to Page Template page displayed and user interactions.
For the present invention program is described better, be described in detail with device embodiment two below.
Fig. 6 is the structural representation of device embodiment two.As shown in Figure 6, this equipment can comprise: page control unit 501, template performance element 502, database 503, service condition control unit 504, template storage unit 505, template resolution unit 506.Wherein,
Page control unit 501 is used to receive the business operation order and is transferred to template performance element 502 and service condition control unit 504; According to Page Template and current business state display page;
Template performance element 502 can comprise:
Interface unit 5021 is used to receive the business operation order that page control unit 501 is sent, and obtains the field attribute and the field arrangement mode of field the page according to the business operation order from database 503;
Template OU 5022 is made into Page Template from database 503 acquisition field attributes and field arrangement mode with field groups according to interface unit 5021, and Page Template is transferred to page control unit 501 by interface unit 5021;
Data acquisition unit 5023 is used for gathering the field value of user's input from page control unit 501, and by interface unit 5021 field value that collects is kept in the database 503.
Database 503 is used for preserving the field attribute and the field arrangement mode of page field;
Service condition control unit 504 is used to preserve each professional state information; From each state information, determine the current business state according to business operation order, and the current business state is sent to page control unit 501 from page control unit 501;
Template storage unit 505 is used for field attribute, field arrangement mode and each professional state information with the form preservation page field of file;
Template resolution unit 506 is used for resolving the file of template storage unit 504, and field attribute and the field arrangement mode that parses is kept in the database 503, and each state information of business that parses is kept in the service condition control unit 504.
Before user's registering service management equipment, template resolution unit 506 can be resolved the file in the template storage unit 504 earlier, the field attribute and the field arrangement mode that parse are kept in the database 503, each state information of business that parses is kept in the service condition control unit 504.
After this, if the SP registering service management equipment first time can send the business operation orders to page control unit 501, the business operation order that page control unit 501 receives users also is transferred to template performance element 502; Interface unit 5021 in the template performance element 502 receives the business operation order that page control units 501 are sent, and obtains the field attribute and the field arrangement mode of field the page according to the business operation order from database 503; Template OU 5022 is woven to a Page Template according to field attribute and field arrangement mode with field groups, and Page Template is transferred to page control unit 501; Page control unit 501 is according to the information display page of representation page template.
At this moment, if SP is the input word segment value in page displayed, and the field value of input is submitted to the equipment of realizing service management by the business operation order, then page control unit 501 receives users' business operation order and is transferred to template performance element 502 and service condition control unit 504; On the one hand, the data acquisition unit 5023 in the template performance element 502 is gathered the field value of user's input from page control unit 501, and by interface unit 5021 field value that collects is kept in the database 503; On the other hand, service condition control unit 504 is determined the current business state according to the business operation order from page control unit 501 from each state information.
Certainly, if in advance for each service condition is provided with corresponding application program,, just can trigger the execution of corresponding application program when service condition control unit 504 is provided with the current business state.If the application program that is provided with needs outwards to send service announcements message, can also in the equipment of realizing service management, comprise a message sending unit, be used for outwards sending service announcements message according to the instruction of status unit.
After this, if the system manager logins the equipment of realizing service management, also can send the business operation order to page control unit 501; On the one hand, page control unit 501 receives the business operation order and is transferred to template performance element 502; Interface unit 5021 in the template performance element 502 receives the business operation order that page control units 501 are sent, and obtains the field attribute and the field arrangement mode of field the page according to the business operation order from database 503; Template OU 5022 is woven to a Page Template according to field attribute and field arrangement mode with field groups, and Page Template is transferred to page control unit 501; On the other hand, page control unit 501 sends to service condition control unit 504 with the business operation order, service condition control unit 504 sends to page control unit 501 according to the business operation order with the current business state, and page control unit 501 is according to the information and the current business state display page of representation page template.
Certainly, in the practical application,, then can omit the data acquisition unit 5023 in the template performance element 502 if the user does not need to submit to field value; If adopt in the manual field attribute and field arrangement mode input database 503 of mode, then can omit template storage unit 505 and template resolution unit 506 with field in the page; If have only a kind of service condition, and need not executive utility, then can omit service condition control unit 504.
Use the present embodiment scheme, because field attribute and the field arrangement mode with field in the page is kept in the database earlier, and when receiving the business operation order, just be organized as a page according to field attribute and field arrangement mode, so, when business demand changes, can only increase or delete the field attribute and the field arrangement mode of certain field according to user's request, do not influence the structure of entire database, also the whole service system needn't be developed again, thereby developer's workload can be significantly reduced.
In sum, more than be preferred embodiment of the present invention only, be not to be used to limit protection scope of the present invention.Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (11)
1, a kind of method that realizes service management is characterized in that, this method comprises:
From database, obtain the field attribute and the field arrangement mode of field in the page according to the business operation order that receives; According to field arrangement mode and field attribute field groups is made into Page Template, and utilizes Page Template page displayed and user interactions to realize service management.
2, method according to claim 1 is characterized in that, described from database, obtaining before field attribute and the field arrangement mode, and this method further comprises:
Resolve the template file that obtains in advance, field attribute and the field arrangement mode that parses is kept in the database, described template file is preserved field attribute and field arrangement mode with file format.
3, method according to claim 2 is characterized in that, also comprises professional each state information in the described template file, and when resolving described template file, this method further comprises:
From template file, parse each professional state information.
4, method according to claim 3 is characterized in that, when receiving the business operation order, this method further comprises: determine the current business state according to the business operation order from each state information;
The method of described display page is: utilize Page Template and current business state display page.
5, method according to claim 1 is characterized in that, if obtain the field value of user's input during with user interactions, this method further comprises:
The field value that obtains is kept in the database in the vertical mode of showing.
6, a kind of equipment of realizing service management is characterized in that, this equipment comprises at least:
Page control unit is used to receive the business operation order and is transferred to the template performance element, carries out alternately according to Page Template page displayed and user;
The template performance element is used for obtaining the field attribute and the field arrangement mode of page field according to the business operation order from database, according to field attribute and field arrangement mode field groups is made into Page Template, and Page Template is transferred to page control unit;
Database is used for preserving the field attribute and the field arrangement mode of page field.
7, equipment according to claim 6 is characterized in that, described template performance element comprises:
Interface unit, the field attribute and the field arrangement mode of page field obtained in the business operation order that is used for receiving according to page control unit from database;
The template OU is made into Page Template from database acquisition field attribute and field arrangement mode with field groups according to interface unit, and Page Template is transferred to page control unit by interface unit.
8, equipment according to claim 7 is characterized in that, described template performance element further comprises:
Data acquisition unit is used for gathering the field value that the user imports from page control unit, and by interface unit the field value that collects is kept in the database.
9, equipment according to claim 6 is characterized in that, this equipment further comprises:
The service condition control unit is used to preserve each professional state information; From each state information, determine the current business state according to business operation order, and the current business state is sent to page control unit from page control unit;
Described page control unit is further used for: according to Page Template and current business state display page.
10, equipment according to claim 9 is characterized in that, this equipment further comprises:
Template storage unit is used for field attribute, field arrangement mode and each professional state information with the form preservation page field of file;
The template resolution unit is used for resolving the file of template storage unit, and field attribute and the field arrangement mode that parses is kept in the database, and each state information of business that parses is kept in the service condition control unit.
11, equipment according to claim 10 is characterized in that, this equipment further comprises:
Message sending unit is used for outwards sending service announcements message according to the instruction of status unit;
Described status unit is further used for: carry out with described current business state corresponding application program and instruction message transmitting element and outwards send service announcements message, described application program is the application program that is provided with in advance.
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CNA200710107163XA CN101299750A (en) | 2007-04-30 | 2007-04-30 | Method and equipment for implementing operational management |
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CNA200710107163XA CN101299750A (en) | 2007-04-30 | 2007-04-30 | Method and equipment for implementing operational management |
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