CN101286885B - method, device and system for controlling gateway to diagnose - Google Patents

method, device and system for controlling gateway to diagnose Download PDF

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Publication number
CN101286885B
CN101286885B CN2008101105698A CN200810110569A CN101286885B CN 101286885 B CN101286885 B CN 101286885B CN 2008101105698 A CN2008101105698 A CN 2008101105698A CN 200810110569 A CN200810110569 A CN 200810110569A CN 101286885 B CN101286885 B CN 101286885B
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Prior art keywords
gateway
diagnostic
maintenance system
operation maintenance
diagnostic controller
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CN101286885A (en
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刁猛
王旭军
吴黄伟
杨波
丁志明
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Huawei Device Co Ltd
Huawei Device Shenzhen Co Ltd
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Huawei Device Co Ltd
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Abstract

The invention discloses a method, a device and a system for diagnosing by controlling a gateway, relating to the field of network interconnection. The invention aims at solving the problem that the existing diagnostic method cannot carry out diagnosis to the gateway problem and network problems near the gateway caused by impassability of fixed network channel between the gateway and an operation and maintenance system of the operator. The method provided by the embodiment of the invention comprises the steps that: the gateway is controlled to conduct diagnosis by virtue of diagnosis and control program obtained by a wireless network; the diagnostic result of the gateway is sent to the operation and maintenance system by the wireless network. The method, the device and system of the invention is suitable for the maintenance of a remote network.

Description

The methods, devices and systems that control gateway is diagnosed
Technical field
The present invention relates to field of network interconnection technology, particularly the methods, devices and systems diagnosed of control gateway.
Background technology
In existing maintenance to home network, operator does not use user's family just can diagnose and obtain diagnosis report to the home gateway in the home network.Existing remote diagnosis scheme is as shown in Figure 1: when user's computer can't be surfed the Net by home gateway, operator utilized the O﹠M system by fixed network home gateway to be diagnosed.
State in realization in the process that gateway is diagnosed, the inventor finds, user's computer can't be surfed the Net by home gateway, probably be that fixed network passage between gateway and O﹠M system of operator is obstructed, at this moment operator's O﹠M system can't pass through the fixed network gateway, also can't diagnose gateway and network problem on every side thereof.
Summary of the invention
The methods, devices and systems that embodiments of the invention provide a kind of control gateway to diagnose can be to because the fixed network passage between gateway and O﹠M system of operator be obstructed, and gateway that causes and network problem on every side thereof are diagnosed.
For achieving the above object, embodiments of the invention adopt following technical scheme:
The method that a kind of control gateway is diagnosed comprises:
Diagnosis terminal sends the note have the gateway identify label to operation maintenance system, is obtained the address of the diagnostic controller of the parameter information of gateway and described gateway according to described gateway identify label by operation maintenance system;
Diagnosis terminal receives the note of the address of the diagnostic controller that comprises described gateway that operation maintenance system sends, and downloads diagnostic controller according to described address from operation maintenance system;
Described diagnosis terminal is diagnosed by described diagnostic controller control gateway;
Described diagnosis terminal receives the diagnostic result that described gateway sends;
Described diagnosis terminal sends to operation maintenance system with the diagnostic result of described gateway by wireless network.
The device that a kind of control gateway is diagnosed comprises:
Download unit, be used for sending the note that has the gateway identify label to operation maintenance system, obtain the address of the diagnostic controller of the parameter information of gateway and described gateway according to described gateway identify label by operation maintenance system, receive the note of the address of the diagnostic controller that comprises described gateway that operation maintenance system sends, and download diagnostic controller from operation maintenance system according to described address;
Performance element is used for diagnosing by described diagnostic controller control gateway;
The diagnostic result receiving element is used to receive the diagnostic result that described gateway sends;
Transmitting element is used for the diagnostic result of described gateway is sent to operation maintenance system by wireless network.
The system that a kind of control gateway is diagnosed comprises: the diagnosis terminal that links to each other with described gateway and operation maintenance system, wherein,
Described diagnosis terminal is used for sending the note that has the gateway identify label to operation maintenance system, obtain the address of the diagnostic controller of the parameter information of gateway and described gateway according to described gateway identify label by operation maintenance system, the note of the address of the diagnostic controller that comprises described gateway that the reception operation maintenance system sends, and download diagnostic controller from operation maintenance system according to described address, diagnose by described diagnostic controller control gateway, receive the diagnostic result that described gateway sends, the diagnostic result of described gateway is sent to operation maintenance system by wireless network;
Described gateway is used under the control of described diagnostic controller circuit and described gateway around the described gateway being diagnosed itself, obtains diagnostic result.
The methods, devices and systems that the control gateway that the embodiment of the invention provides is diagnosed, diagnose by the diagnosis terminal control gateway that is connected with wireless network, walked around the fixed network passage between gateway and O﹠M system of operator, and then can diagnose and the gateway that causes and network problem on every side thereof obstructed by the fixed network passage between gateway and O﹠M system of operator.
Description of drawings
Fig. 1 is existing remote diagnosis system connection layout;
Method embodiment one flow chart that Fig. 2 diagnoses for control gateway of the present invention;
Method embodiment two flow charts that Fig. 3 diagnoses for control gateway of the present invention;
The apparatus structure schematic diagram that Fig. 4 diagnoses for the embodiments of the invention control gateway;
The system configuration schematic diagram that Fig. 5 diagnoses for the embodiments of the invention control gateway.
Embodiment
The method that embodiments of the invention provide a kind of control gateway to diagnose provides the specific embodiment of the method that control gateway of the present invention diagnoses below.
Embodiment one
As shown in Figure 2, described method comprises:
S201, diagnose by the diagnostic controller control gateway of obtaining by wireless network;
S202, the diagnostic result of described gateway is sent to operation maintenance system by described wireless network.
Described gateway comprises gateway devices such as home gateway.
The method that the control gateway that the embodiment of the invention provides is diagnosed, diagnose by the diagnosis terminal control gateway that is connected with wireless network, walked around the fixed network passage between gateway and O﹠M system of operator, and then can diagnose and the gateway that causes and network problem on every side thereof obstructed by the fixed network passage between gateway and O﹠M system of operator.
Embodiment two
As shown in Figure 3, described method comprises:
S301, diagnosis terminal send the note that has the gateway identify label to operation maintenance system, obtain the parameter information of this gateway and then the address that obtains the diagnostic controller of this gateway according to the parameter information of described gateway by operation maintenance system according to described gateway identify label;
Wherein, described gateway identify label is the sequence number of this gateway, and the parameter information of described gateway is manufacturer, model, the version number of this gateway.
S302, diagnosis terminal receive the note of the address of the diagnostic controller that comprises this gateway that operation maintenance system sends, and by described address to operation maintenance system request download diagnostic controller;
S303, described diagnosis terminal are downloaded diagnostic controller;
S304, start described diagnostic controller;
S305, set up the communication port of described diagnosis terminal and gateway by described diagnostic controller;
Described communication port can be set up by short range wireless transmission, such as passing through Wireless Fidelity (WiFi, wireless fidelity); Also can set up by the TCP/IP terminal emulation protocol.
S306, issue diagnostic command via described communication port to gateway by described diagnostic controller;
The diagnostic result that S307, the described gateway of reception send by described communication port;
S308, the diagnostic result of described gateway is sent to operation maintenance system by described wireless network.
Described gateway comprises gateway devices such as home gateway.In the present embodiment, diagnosis is finished automatically, and in addition, described diagnosis also can be finished by user's manual operations.
Thereby the method for utilizing the embodiments of the invention control gateway to diagnose can be diagnosed and the gateway that cause and on every side network problem thereof obstructed by the fixed network passage between gateway and O﹠M system of operator.
The device that embodiments of the invention provide a kind of control gateway to diagnose, as shown in Figure 4, described device comprises:
Control unit 401, one ends are connected with operation maintenance system by wireless network, and the other end is connected with gateway, also have an end to be connected with transmitting element 402, are used for diagnosing by the diagnostic controller control gateway of being downloaded by wireless network;
Transmitting element 402, one ends are connected with control unit 401, and the other end is connected with operation maintenance system, and the diagnostic result that is used for described gateway that described control unit 401 is obtained sends to operation maintenance system by described wireless network.
Described gateway comprises gateway devices such as home gateway.
The device that the control gateway that the embodiment of the invention provides is diagnosed, diagnose by the diagnosis terminal control gateway that is connected with wireless network, walked around the fixed network passage between gateway and O﹠M system of operator, and then can diagnose and the gateway that causes and network problem on every side thereof obstructed by the fixed network passage between gateway and O﹠M system of operator.
Below this device is described in detail, as shown in Figure 4, described control unit 401 comprises:
Download unit 403, one ends are connected with operation maintenance system by wireless network, and the other end is connected with performance element 404, are used for downloading diagnostic controller by described wireless network;
Performance element 404 is serially connected between download unit 403 and the transmitting element 402, and is connected with gateway, is used for downloading the diagnostic controller control gateway that obtains by described download unit 403 and diagnoses.
As shown in Figure 4, described download unit 403 comprises:
Subelement 405 is downloaded in request, is connected with operation maintenance system by wireless network, is used for downloading diagnostic controller to the operation maintenance system request;
Download subelement 406, one ends and be connected with operation maintenance system by wireless network, the other end is connected with performance element 404, is used for downloading diagnostic controller after described operation maintenance system response request is downloaded the request of subelement 405.
As shown in Figure 4, described performance element 404 comprises:
Start unit 407 is used to start described diagnostic controller;
Passage is set up unit 408, one ends and is connected with start unit 407, and the other end issues unit 409 with order and is connected, and is used for setting up by described diagnostic controller the communication port of described diagnosis terminal and gateway;
Order issues unit 409, one ends and sets up unit 408 with passage and be connected, and the other end is connected with gateway by wireless network, is used for issuing diagnostic command via described communication port to gateway by described diagnostic controller;
Diagnostic result receiving element 410, one ends are connected with gateway by wireless network, and the other end is connected with transmitting element 402, be used to receive the diagnostic result that described gateway sends by described communication port, and described diagnostic result is sent to transmitting element 402.
Described gateway comprises gateway devices such as home gateway.
Thereby the device that utilizes the embodiments of the invention control gateway to diagnose can be diagnosed and the gateway that cause and on every side network problem thereof obstructed by the fixed network passage between gateway and O﹠M system of operator.
The device that control gateway of the present invention is diagnosed includes but are not limited to mobile phone, notebook, PDA etc. and can carry out the equipment that wireless network connects.
The system that embodiments of the invention provide a kind of control gateway to diagnose, as shown in Figure 5, described system comprises: the diagnosis terminal 501 that links to each other with described gateway 502 and operation maintenance system, wherein,
Described diagnosis terminal 501 is used for diagnosing by the diagnostic controller control gateway of being obtained by wireless network, and the diagnostic result of described gateway is sent to operation maintenance system by described wireless network;
Described gateway 502 is used under the control of described diagnostic controller circuit and described gateway around the described gateway being diagnosed itself, obtains diagnostic result.
Described gateway comprises gateway devices such as home gateway.
The system that the control gateway that the embodiment of the invention provides is diagnosed, diagnose by the diagnosis terminal control gateway that is connected with wireless network, walked around the fixed network passage between gateway and O﹠M system of operator, and then can diagnose and the gateway that causes and network problem on every side thereof obstructed by the fixed network passage between gateway and O﹠M system of operator.
Wherein, described diagnosis terminal includes but are not limited to the equipment that mobile phone, notebook, PDA etc. can carry out the wireless network connection.
The above; it only is the embodiment of the embodiment of the invention; but the protection range of the embodiment of the invention is not limited thereto; anyly be familiar with those skilled in the art in the technical scope that the present invention discloses; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, the protection range of the embodiment of the invention should be as the criterion with the protection range of claim.

Claims (6)

1. the method that control gateway is diagnosed is characterized in that, comprising:
Diagnosis terminal sends the note have the gateway identify label to operation maintenance system, is obtained the address of the diagnostic controller of the parameter information of gateway and described gateway according to described gateway identify label by operation maintenance system;
Diagnosis terminal receives the note of the address of the diagnostic controller that comprises described gateway that operation maintenance system sends, and downloads diagnostic controller according to described address from operation maintenance system;
Described diagnosis terminal is diagnosed by described diagnostic controller control gateway;
Described diagnosis terminal receives the diagnostic result that described gateway sends;
Described diagnosis terminal sends to operation maintenance system with the diagnostic result of described gateway by wireless network.
2. the method that control gateway according to claim 1 is diagnosed is characterized in that, described gateway identify label is the sequence number of this gateway, and the parameter information of described gateway is manufacturer and/or the model and/or the version number of this gateway.
3. the method that control gateway according to claim 1 is diagnosed is characterized in that, described diagnosis terminal is diagnosed by described diagnostic controller control gateway and comprised:
Start described diagnostic controller;
Set up the communication port of described diagnosis terminal and gateway by described diagnostic controller;
Issue diagnostic command via described communication port to gateway by described diagnostic controller.
4. the device that control gateway is diagnosed is characterized in that, comprising:
Download unit, be used for sending the note that has the gateway identify label to operation maintenance system, obtain the address of the diagnostic controller of the parameter information of gateway and described gateway according to described gateway identify label by operation maintenance system, receive the note of the address of the diagnostic controller that comprises described gateway that operation maintenance system sends, and download diagnostic controller from operation maintenance system according to described address;
Performance element is used for diagnosing by described diagnostic controller control gateway;
The diagnostic result receiving element is used to receive the diagnostic result that described gateway sends;
Transmitting element is used for the diagnostic result of described gateway is sent to operation maintenance system by wireless network.
5. the device that control gateway according to claim 4 is diagnosed is characterized in that, described performance element comprises:
Start unit is used to start described diagnostic controller;
Passage is set up the unit, is used for setting up by described diagnostic controller the communication port of described diagnosis terminal and gateway;
Order issues the unit, is used for issuing diagnostic command via described communication port to gateway by described diagnostic controller.
6. the system that control gateway is diagnosed is characterized in that, comprising: the diagnosis terminal that links to each other with described gateway and operation maintenance system, wherein,
Described diagnosis terminal is used for sending the note that has the gateway identify label to operation maintenance system, obtain the address of the diagnostic controller of the parameter information of gateway and described gateway according to described gateway identify label by operation maintenance system, the note of the address of the diagnostic controller that comprises described gateway that the reception operation maintenance system sends, and download diagnostic controller from operation maintenance system according to described address, diagnose by described diagnostic controller control gateway, receive the diagnostic result that described gateway sends, the diagnostic result of described gateway is sent to operation maintenance system by wireless network;
Described gateway is used under the control of described diagnostic controller circuit and described gateway around the described gateway being diagnosed, and obtains diagnostic result.
CN2008101105698A 2008-06-03 2008-06-03 method, device and system for controlling gateway to diagnose Active CN101286885B (en)

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FR3017757A1 (en) * 2014-02-14 2015-08-21 Orange REMOTE DIAGNOSTIC ASSISTANCE TECHNIQUE FOR ACCESS GATEWAY

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1681631A1 (en) * 2005-01-13 2006-07-19 Telsey S.p.A. System for monitoring operation of a wide-band network communication device

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1681631A1 (en) * 2005-01-13 2006-07-19 Telsey S.p.A. System for monitoring operation of a wide-band network communication device

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Address after: 518129 Building 2, B District, Bantian HUAWEI base, Longgang District, Shenzhen, Guangdong.

Patentee after: Huawei terminal (Shenzhen) Co.,Ltd.

Address before: 518129 Building 2, B District, Bantian HUAWEI base, Longgang District, Shenzhen, Guangdong.

Patentee before: HUAWEI DEVICE Co.,Ltd.

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Effective date of registration: 20181220

Address after: 523808 Southern Factory Building (Phase I) Project B2 Production Plant-5, New Town Avenue, Songshan Lake High-tech Industrial Development Zone, Dongguan City, Guangdong Province

Patentee after: HUAWEI DEVICE Co.,Ltd.

Address before: 518129 Building 2, B District, Bantian HUAWEI base, Longgang District, Shenzhen, Guangdong.

Patentee before: Huawei terminal (Shenzhen) Co.,Ltd.